Comfort Suites Plymouth near US-30

No working ice machine. Very sad continental breakfast. Cracks in the ceiling and only one working light bulb in bathroom. Worst of all was hearing system in room. Either too cold or too hot. Had to run air conditioner for some relief. Needs some real maintenance.

The pool needs some updating and the hot tub was not functional. The exercise equipment was not all usable, some not working at all. But for the price the room was spacious and comfortable. The staff very friendly and always on hand.

The one thing that was bad was the Hot tub was not hot and was very dirty. The pool was ok.The staff is very nice. But they could do better in Maintenace and making sure things are a little cleaner.

Clean and some staff were responsive. I chose this hotel because i called ahead and was told that the machines in the fitness center were in working order. In fact the bicycle, which was the one i needed the most, was not working. I reported it o 3 staff and nothing was done. Finally on the day i checked out, i reported itvagain. The lady took down the onformation and said she would make a report. None of the 3 previous staff membets had reported it. The facility was fine. Breakast was more than adequate. The fitness center needs some work and the staff needs to be told to report things when guests have complaints.

For a Comfort Inn and Suites, I was really disappointed with this stay. The bathroom was full of old water damage to drywall, the bathtub did not drain so you stood in water, the pool was dirty, the hot tub had a smell to it, the pool area had no towels and when we asked for more the staff did get us a few more but said they were the last clean towels in the whole hotel because the first shift people didn't finish the laundry, the breakfast selection was basically just raisin bran and frosted flakes, the kitchen smelled terrible, there was a rooster perched in a tree outside our window that was crowing at night! I would not recommend this place!

When my husband and i arrived, the manager and a desk clerk were behind the desk. My husband specifically asked the manager if the hot tub was working and the manager was evasive and said, "as far as i know". We had driven over 8 hrs from NY to this hotel in Indiana, on our way to Northern Wisconsin, and my husband wanted nothing more than a soak in the hot tub. We got to our room and it was very warm, so we tried to turn the AC on, but the air didnt seem to be cooling. We decided to go get somethign to eat and come back and see if it cooled down. After an hour, we returned and it was still very warm so we told the manager and he moved us to another room with a working AC unit. My husband channged into his trunks and went down to the pool area and was EXTREMELY disappointed and disgusted with what he found. The "hot" tub would not warm up. The jets worked but the water was ice cold. He waited several minutes to see if it would warm and it did not. He was going to try the pool, but there was a slimy film on the top of the water, and what could only be described as some kind of green substance, (possibly algae?) on the bottom of the pool. There was no smell of chlorine, and no water being filtered into the pool, it was stagnant. There was garbage all over the floor, and the garbage can was overflowing and the insides smelled very bad, like it had been there a long time. My husband told the manager the next morning about it and he didn\'t offer any kind of explanation or apology.

The lobby was clean but that was about it throughout the hotel. The front desk clerks were friendly. The hallway on the 2nd floor was extremely dirty and looked like it hadn’t been vacuumed in months. The door to the electrical room by the ice machine was wide open. There were dirty socks that were outside a room for the two days we were there. The couch in our room was very old, we didn’t even attempt to pull it out as a bed. The beds were okay, not over comfy but sufficient for sleeping. Almost all of the outlets did not work, many wouldn’t even hold a plug tightly. Our TV had a message about not having connection, so we didn’t even try to mess with it. We didn’t have any bath towels, which I didn’t notice until I got out of the shower. The hot tub was broken, the ladder in the deep end of the pool was duct taped together and missing a step, and the ceiling was peeling off. Breakfast was okay for free, but the best things were the pre-packaged danishes.

My room was not vacuumed well and the two ice makers in the motel were not working..

clean but outdated , staff were friendly , hot tub was cold

Hot tub is broken and green with algae. They don’t empty the trash in your room everyday. The breakfast was dry eggs. Hot water was luke warm or empty. Coffee was luke warm.

Not clean

This was the foulest hotel I have been exposed to. Pubic hair in the bathroom. The sink was filthy with soap scum and toothpaste residual. The ceiling in the bathroom was peeling and falling in. The floors were dirty with dead bugs curled up, dust balls and coins. Walls stained with splatters. A chair with vomit. After showing the staff pictures we were offered another room, which was cleaner but still dirty with greese stains on the wood back board. Upon entry to the room the windows were open and it was freezing. Once closed and the heat turned on the room began to have a foul odor. At that point we decided it was time to leave. We told the staff we would be leaving and were told our only recourse for refund is through Expedia (still working on that). At check in they hold more than twice your room price on your credit card for "incidentals" and then claim up to 10 days to release it. DO NOT stay here. We were traveling south from a Notre Dame game, I highly recommend traveling further down the road.

Husband and I stayed one night while visiting the area. Would not stay again. Our room was in desperate need of a remodel. Bathroom was not clean, hadn't been mopped in I don't know how long, mirror appeared to have been wiped with a dirty rag. I didnt use any facilities or go to the breakfast area, just wanted to get dressed and leave in the morning. Spend a few dollars more and stay in a clean updated place.

Rooms dirty. Had to exchange the comforter. Room stated sleeps 6 (2 Queen Pull-out-couch), they would not offer bed linens and pillows for the pull-out-couch. Bathroom was dirty. Shower curtain was covered in dirt and stains. When they came for room service, they exchanged 2 towels, but didn’t exchange the towel placed on the floor in front of the shower. Took forever for a staff member to check us in. Staff said inappropriate things to our kids. Will NEVER or will I ever recommend this place to anyone. DO NOT BRING YOUR FAMILY!!

There were some water stains on the curtains and carpet around the window, one of the light fixtures in bathroom was missing, hair in the shower and white stains on the sofa. It was not very clean. Bed was comfy.

Dirty

After parking, door to dumpster wide open and all the nastiness around it should have been our 1st warning. Greeted properly by hotel staff. While going to the room we observed a disgusting elevator with dried drips all over the inside walls. Stayed on 2nd floor, carpets dirty in hallway. Get into the room and my husband had to talk me into not leaving and sleeping in the car. Dirty doors, stained towels, caulking in bathroom must have been done by a toddler not dirty but very unsightly, nasty white dried blotches on couch ( god only knows). We didn’t even sit on the couch. I sat on the coffee table. I had to check the bed for bedbugs, thank god that was good. Whoever does the maintenance is not a maintenance person. Cleaning staff needs a training class. I wouldn’t even let my husband put his bag on the floor. Next morning, went down at 830-9 for breakfast everything was cold including coffee. Oh and the ice machine on the 2nd and 3rd floor both broken and the one on the 1st floor gave me all of 15 hollow ice cubes. Oh and the scariest part of all of it was on the way out a space heater was on the 1st floor in the stairway heating the frozen stairway. I will never stay here again nor will it be recommended. I have family in Culver, IN and everyone knows. Management of this property should be ashamed. $110 per night HA! That was a cheap motel room at best. I have pictures however am unable to load them. If I could I would. Should be ashamed letting people stay here.

Lots of dirt all over the place. Most disturbing was a huge brown stain on the side of one of the mattresses. We didn’t see it until the next morning, after we had slept in the bed. It looked like a crime scene. The staff were notably kind and helpful.

The lobby was clean but that was about it throughout the hotel. The front desk clerks were friendly. The hallway on the 2nd floor was extremely dirty and looked like it hadn’t been vacuumed in months. The door to the electrical room by the ice machine was wide open. There were dirty socks that were outside a room for the two days we were there. The couch in our room was very old, we didn’t even attempt to pull it out as a bed. The beds were okay, not over comfy but sufficient for sleeping. Almost all of the outlets did not work, many wouldn’t even hold a plug tightly. Our TV had a message about not having connection, so we didn’t even try to mess with it. We didn’t have any bath towels, which I didn’t notice until I got out of the shower. The hot tub was broken, the ladder in the deep end of the pool was duct taped together and missing a step, and the ceiling was peeling off. Breakfast was okay for free, but the best things were the pre-packaged danishes.

Curtains has mold all over them. Flooring was coming up. Comforter had stains. Bed was comfy. Lobby was very nice and clean. Night staff very nice!

Nice people who 'tried' to make things right...1st room: Entry door was totally open. Didn't need card, so we asked for another room. 2nd room: TV did not work. Only 1 phone worked. Main problem...seat on the toilet COMPLETELY unconnected to stool. Literally a person would have slid off; seat and all. 3rd room; 1 phone worked but not the other. - but everything else was OK. Took 3 attempts and some patience! Looked like some TLC and a maintance team was really needed.

The bed was uncomfortable. The stairwells were dirty, the sink stopper in our room was broken. The furniture was marred and old looking.

We stayed to go see Notre Dame football. The staff were great, especially the young lady at the front desk. She was helpful and friendly on our arrival. We stayed in 308 and the room smelled like smoke or mildew. The closet didn't have a door on it, and the bar for the clothes hanger was broken and hangers were hanging from the shelf. There was a half drank bottle of water in the closet on the floor on our arrival. The shower curtain rod was broken and hanging off the wall. The linens were clean and the breakfast was good.

The dead bolt lock was broken on my door. The hot tub was freezing cold this was the main reason to get the hotel room was for to have a nice relaxing day in a hot tub. Found the same room for a $59 dollar's a night I ended up spending like $80 for a night

The room was nice and comfortable

This hotel was horrible. Not even sure where to start. There’s too many health hazards Room was filthy, windows broken in the pool area, tiles broken in the pool area, the hand rail to get out of the pool was wrapped in duck tape with areas of cut aluminum for you to grab the handle and cut your hand not to mention the pool room temp was at least 100 degrees. Felt like a sauna. The air in the room never got cold. The vent from the air conditioning unit was covered in mold. Window sills pealing away. The flower pots out side full of garbage Windows blinds from a room looked like Freddy Krueger lived there. All ripped up. TVs never worked. Horrible stay. Never again. One more thing our room did not lock you could push the door open.

This hotel was fine. The bed was comfortable and the room was large. Breakfast was pretty standard for an included hotel breakfast. I was anxious about multiple reports of bedbugs, but I did not see any while I was there. The cleaners obviously skip inconvenient (yet noticeable) areas, but it was clean enough. I was glad that I checked the windows - I was on the ground floor and the windows were unlocked. Not ideal. For the limited selection in the area, this was a reasonable option.

Door sticks Loose tile at carpet Light cover in bathroom One reading light doesn’t work Deadbolt doesn’t go into the door jamb, so the only way to lock the door is with the security latch No room number (my room was the only room in that hallway that didn’t have a number)

The staff was great. Room is a wonderful size but hotel is on great need of a redo. Room was shabby, especially bathroom. Air conditioner was really noisy.

Curtains has mold all over them. Flooring was coming up. Comforter had stains. Bed was comfy. Lobby was very nice and clean. Night staff very nice!

Really kind staff. Was a wonderful room, looked all updated and pristine and clean. Slept like a baby in comfortable bed. I will stay here again.

Clean and some staff were responsive. I chose this hotel because i called ahead and was told that the machines in the fitness center were in working order. In fact the bicycle, which was the one i needed the most, was not working. I reported it o 3 staff and nothing was done. Finally on the day i checked out, i reported itvagain. The lady took down the onformation and said she would make a report. None of the 3 previous staff membets had reported it. The facility was fine. Breakast was more than adequate. The fitness center needs some work and the staff needs to be told to report things when guests have complaints.

Room was clean and smelled clean and fresh. Staff was friendly and breakfast was good.

Upon check in the staff did not know how to check us in. Had to FaceTime multiple people to figure out how to do so. Room was dirty and the room fridge was broken. Someone kept the back door open with a rock in order to keep it from locking. That was unsafe. Hotel grounds were okay, but parking lot was terrible with giant potholes.

My engine blew up on my truck 2 hrs from the hotel. Hadn’t checked in at all yet. I begged for a refund back so I could put it towards a mechanic. The staff was rude and told me no, then hung up.

Got to hotel and was told we don’t have a reservation. When I showed them email confirmation, attendant “found” two rooms. Rooms were dirty with hair on pillowcases and sticky crap (0ld candy” all over the floor.

Clean rooms, courteous staff and substantial amenities.

The staff member Tina was super helpful and made my check-in a breeze. The hot tub has been broken forever that's one of the reasons people get a room. The orange juice in the morning was more water than anything else. The morning guy was on his phone talking to his family in another country. Couldn't be bothered when told him that the juice machine was messed up.

Carolina checked us in. She is amazing. Very friendly and pleasant

This is a gem. Excellent customer service, great breakfast continental breakfast, very kind and professional staff, generous, understanding employees and would absolutelyvisit again

reasonable rates and great location off highway.

Convenient location to where I need to work

The staff was very polite and helpful. The property wasn't in the best condition. The back entrance door could be opened without the room key. We liked the breakfast and felt the price was reasonable and will probably stay here again.

Decent hotel stay. Seemed like hotel had many residents that were permenant. It was a bit chaotic but I was not staying long. Overall decent experience. I would say perfect for short stay.

This hotel was fine. The bed was comfortable and the room was large. Breakfast was pretty standard for an included hotel breakfast. I was anxious about multiple reports of bedbugs, but I did not see any while I was there. The cleaners obviously skip inconvenient (yet noticeable) areas, but it was clean enough. I was glad that I checked the windows - I was on the ground floor and the windows were unlocked. Not ideal. For the limited selection in the area, this was a reasonable option.

Accessible

The staff seemed friendly. Sticky stuff on the tv stand which was kind of gross. Obviously was not wiped down between guests. Breakfast was kind of scrimpy. I did really appreciate the make up of our bed on 2nd day! Beds were comfortable. DID not appreciate the loud rooster crowing every morning early!!

Property was well kept. Area behind hotel hasn't very nice.

The hotel receptionist was friendly and considerate. The bed and pillows were comfortable. The room was a nice size. The couch was not comfortable. The curtains were sagging from the curtain rod. There was hair in the bathtub. The parking lot was unkempt with weeds and much neglected rose bushes. There was drug paraphernalia and litter beside our car the next morning. We felt unsafe with the trashy appearance on the outside of the hotel. We will not stay here in the future.

Lot of traffic noise

We weren’t there long enough to enjoy the hot tub but overall it was average. It was clean. Check-in was easy. Breakfast was out on time but we didn’t stay to have breakfast. Coffee was not good. Breakfast selection was good.

I would not recommend staying here. The comforter was dirty, there was scum on the wall, and I found a cheez-it on the bathroom floor. The tub was chipped, and the bathtub's drain was disconnected. I had a feeling the pool would be out of towels and asked for some at the front desk. I was asked to check and to come back if I needed towels. The pool was out of towels and the hot tub was missing tile. In the morning breakfast was started late and to top it all off my kids received spoiled milk! I am very disappointed.

The juice machine at breakfast was not working. Had Issue with TV but was able to get it resolved.

Air condtioner made irritating noise, and did not keep the room cool. Slept maybe 4 hours. Breakfast second rate at best

Room was clean and smelled clean and fresh. Staff was friendly and breakfast was good.

Very good breakfast! Plentiful & warm

The staff member Tina was super helpful and made my check-in a breeze. The hot tub has been broken forever that's one of the reasons people get a room. The orange juice in the morning was more water than anything else. The morning guy was on his phone talking to his family in another country. Couldn't be bothered when told him that the juice machine was messed up.

Housekeeping was knocking on our door at 8:30, which woke us up. Breakfast was disgusting and poor presentation. Room is old and outdated.

Price at desk was ridiculous at 179.00 Made my res thru expedia in the lobby and got it down to 137. Sheet was stained in one section. Turned it inside out and around and notice the mattress pad.also stained. Room 105. This room smelled between weed and idk what. After a while u didnt notice it. Please chnage the bedding!! You cant save pennies on washing to have a clean bed for guests. Thats bad business. Lobby was clean with fresh fruit on trys. Breakfast was plenty available and great coffee. Hot tub and pool were clean and hot tub was great after a long day. There was a mexican food truck next door at the gas station that was the best food!!

Hot tub is broken and green with algae. They don’t empty the trash in your room everyday. The breakfast was dry eggs. Hot water was luke warm or empty. Coffee was luke warm.