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JW Marriott Hotel Macau

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JW Marriott Hotel Macau - Image 1

JW Marriott Hotel Macau - Habitación

JW Marriott Hotel Macau - Habitación

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From

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Acerca de esta propiedad

Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece un centro de bienestar, una piscina al aire libre y un río lento. Otros servicios ...

Servicios

Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece un centro de bienestar, una piscina al aire libre y un río lento. Otros servicios de este hotel incluyen conexión a Internet wifi gratis, servicios de conserjería y una tienda de recuerdos. Gracias al servicio de transporte gratuito podrás llegar rápidamente al centro comercial o al casino cercano.

Servicios empresariales

Tendrás conexión a Internet por cable gratis, un centro de negocios y un servicio de limusina o coche con chófer a tu disposición. Las instalaciones para eventos de este hotel incluyen zona para conferencias y salas de reuniones. Se ofrece servicio de transporte al aeropuerto (ida y vuelta) gratuito en un horario preestablecido y servicio de transporte al punto de embarque del ferry también gratuito.

Comida

Pásate por Urban Kitchen, uno de los 4 restaurantes de este hotel, cuando quieras comer algo. El alojamiento también dispone de servicio de habitaciones las 24 horas y una cafetería. Relájate con un refresco del bar junto a la piscina o de uno de los 2 bares con salón. Se ofrece un desayuno bufé todos los días de 07:00 a 10:30 con un coste adicional.

Habitaciones

Te sentirás como en tu propia casa en cualquiera de las 1015 habitaciones con muebles diferentes, equipadas con frigorífico y televisión LED. Descansa como nunca en una cama con edredón de plumas y ropa de cama de alta calidad. Mantén el contacto con los tuyos gracias a la la conexión wifi gratis. El baño privado con bañera y ducha independientes está provisto de artículos de higiene personal gratuitos y bidés.

Ubicación

Si decides alojarte en JW Marriott Hotel Macau, disfrutarás de una céntrica ubicación en Cotai, a solo 3 min en coche de Franja de Cotai y 6 min de Universidad de Macao. Además, este hotel para familias se encuentra a 6 km de Centro de Convenciones y Entretenimiento de la Torre de Macao y a 6,1 km de Torre de Macao.

Qué hay cerca

Centro de Convenciones Internacional Galaxy(0.1 millas)
Qube en el Venetian(0.3 millas)
Casino Galaxy Macau(0.3 millas)
Arena Galaxy(0.3 millas)
TeamLab SuperNature Macao(0.4 millas)
Museo de Historia de Taipa y Coloane(0.5 millas)
Cotai Arena(0.5 millas)
Tiendas del Venetian(0.5 millas)
Rua do Cunha(0.6 millas)
Casa-Museo de Taipa(0.6 millas)
Pueblo Tai Pa(0.6 millas)
Puente Flor de Loto(0.8 millas)
Complejo Olímpico de Macao (Estadio de Macao)(0.9 millas)
Casino veneciano de Macao(0.9 millas)
Universidad de Ciencia y Tecnología de Macao(1 millas)
Macao (MFM-A. Internacional de Macao)(3.3 millas)
Zhuhai (ZUH-Jinwan)(30.4 millas)
Aeropuerto Internacional de Hong Kong (HKG)(37.3 millas)

Sauna
Ascensor
Centro de negocios
Personal multilingüe
Caja fuerte
Salas de reuniones

Ubicación

Estrada da Baía da Nossa Senhora de, Esperança, s/n, RAE de Macao

Centro de Convenciones Internacional Galaxy (0.1 millas)

Qube en el Venetian (0.3 millas)

Casino Galaxy Macau (0.3 millas)

Arena Galaxy (0.3 millas)

TeamLab SuperNature Macao (0.4 millas)

Museo de Historia de Taipa y Coloane (0.5 millas)

Más información sobre la ubicación

Opciones de habitación

7

Habitación, 2 camas dobles, vistas a la piscina

Detalles de la oferta

2 Camas Dobles

Capacidad: 3

538 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Bañera y ducha independientes

7

Habitación, 1 cama de matrimonio grande, vistas a la piscina

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 3

538 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Bañera y ducha independientes

8

Suite ejecutiva, 1 cama de matrimonio grande

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 3

1033 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Sala de estar independiente

8

Habitación, 1 cama de matrimonio grande

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 3

484 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Bañera y ducha independientes

8

Suite ejecutiva, 1 cama de matrimonio grande, balcón (Retreat Pool Suite, Executive Lounge )

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 3

1033 ft²

Balcón

Aire acondicionado

Conexión Wi-Fi (gratuita)

Bañera y ducha independientes

9

Habitación ejecutiva, 1 cama de matrimonio grande, vistas a la piscina

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 3

484 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Bañera y ducha independientes

8

Habitación ejecutiva, 2 camas dobles, vistas a la piscina

Detalles de la oferta

2 Camas Dobles

Capacidad: 3

484 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Bañera y ducha independientes

8

Habitación, 2 camas dobles

Detalles de la oferta

2 Camas Dobles

Capacidad: 3

484 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Bañera y ducha independientes

Reseñas de los huéspedes sobre JW Marriott Hotel Macau

8.9

Fabuloso

Basado en 3509 comentarios verificados

¿Quién se queda aquí?

Trabajo

3%

Pareja

23%

Familia

58%

Grupo

12%

Solo/a

1%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En general, las opiniones destacan que el JW Marriott Hotel Macau ofrece un servicio amable, habitaciones espaciosas y ordenadas con vistas, y acceso a las instalaciones familiares del Galaxy, como la piscina y el salón ejecutivo, además de una cómoda ubicación en Cotai, cerca de tiendas y transporte.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En general, las opiniones destacan que el JW Marriott Hotel Macau ofrece un servicio amable, habitaciones espaciosas y ordenadas con vistas, y acceso a las instalaciones familiares del Galaxy, como la piscina y el salón ejecutivo, además de una cómoda ubicación en Cotai, cerca de tiendas y transporte.

Sin embargo, las largas colas y los tiempos de espera en el registro son problemas recurrentes, y algunos huéspedes señalaron inconsistencias en el servicio, camas o almohadas blandas, olor a cigarrillo o pequeños problemas de mantenimiento. El desayuno y el salón ejecutivo reciben muchos elogios, aunque algunos consideraron el desayuno promedio y el servicio en los restaurantes irregular. En general, puede esperar una estancia lujosa y familiar con excelentes comodidades si puede tolerar posibles retrasos en el registro.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Los huéspedes destacan el acceso al Grand Resort Deck y a las piscinas del Galaxy, con comodidades para familias, un salón ejecutivo bien valorado y un spa elogiado; algunos también pueden utilizar ciertas instalaciones del Ritz Carlton. El personal del gimnasio recibe cumplidos.

Reseñas de huéspedes relacionadas

10

Hiu Fai

10 feb 2024

·

Se alojó 1 noche

Good quality as usual Marriott standard, particularly the SPA

Good quality as usual Marriott standard, particularly the SPA

10

Ming Sze

19 abr 2024

·

Se alojó 4 noches

Fitness staff Christian is very good and helpful

Fitness staff Christian is very good and helpful

10

Apinya

14 nov 2025

·

Se alojó 2 noches

Excellent service and luxury hotel decor and great facilities

Excellent service and luxury hotel decor and great facilities

10

TAE JOON

3 ago 2023

·

Se alojó 1 noche

갤러시 야외수영장을 이용할 수 있다는게 최대 장점이네요. 다른 호텔에 비해 인테리어도 고급지고 놓고 온 물건이 있었는데, 잘 처리해주셨습니다. 조식부페는 크게 인상에 남는 음식이 없어서 그런지 보통정도로 추천합니다.

갤러시 야외수영장을 이용할 수 있다는게 최대 장점이네요. 다른 호텔에 비해 인테리어도 고급지고 놓고 온 물건이 있었는데, 잘 처리해주셨습니다. 조식부페는 크게 인상에 남는 음식이 없어서 그런지 보통정도로 추천합니다.

10

Gareth

20 nov 2024

·

Se alojó 2 noches

Really amazing hotel. The service was exceptional, the room was perfect. Everyone was very friendly and so attentive. They seem to have everything you could ever need in the room and the staff where very detail focussed, noticing we had a lot of shoes and had lots of charging cables so a shoe rack and cable ties arrived in an evening. The executive lounge I think is good value for money too, they say you have hors d'oeuvre and cocktails from 6pm but really it’s a buffet dinner and every type of drink. The location is very close to the strip and the Light Rail but being a separate complex (Galaxy) means it’s a bit quieter and easier when you want to step away but still have restaurants and shops available. Honestly, I think when I’m in the region again I’ll probably go for a couple of days just for the hotel. You also have access to some facilities in the Ritz Carlton, which has great restaurants and a super bar which is worth a visit. My thanks to Kayla and Celine at reception, Inga in the executive lounge, Rochelle the room attendant for making our stay so special!

Really amazing hotel. The service was exceptional, the room was perfect. Everyone was very friendly and so attentive. They seem to have everything you could ever need in the room and the staff where very detail focussed, noticing we had a lot of shoes and had lots of charging cables so a shoe rack and cable ties arrived in an evening. The executive lounge I think is good value for money too, they say you have hors d'oeuvre and cocktails from 6pm but really it’s a buffet dinner and every type of drink. The location is very close to the strip and the Light Rail but being a separate complex (Galaxy) means it’s a bit quieter and easier when you want to step away but still have restaurants and shops available. Honestly, I think when I’m in the region again I’ll probably go for a couple of days just for the hotel. You also have access to some facilities in the Ritz Carlton, which has great restaurants and a super bar which is worth a visit. My thanks to Kayla and Celine at reception, Inga in the executive lounge, Rochelle the room attendant for making our stay so special!

10

Seyu

30 abr 2024

·

Se alojó 2 noches

最高のホテルでした。プールは子供が夢中になった。

最高のホテルでした。プールは子供が夢中になった。

10

Michelle

2 abr 2024

·

Se alojó 2 noches

This property is amazing, great you can use all the Galaxy Facilities as well. Only complaint is we personally didnt like the beds.Found it hard to sleep all 3 nights

This property is amazing, great you can use all the Galaxy Facilities as well. Only complaint is we personally didnt like the beds.Found it hard to sleep all 3 nights

10

My Hong

8 oct 2024

·

Se alojó 1 noche

The hotel was exceptional. From the warm welcome to the impeccable service, every aspect of our stay exceeded our expectations. The family-friendly amenities were impressive, and the personalized touch in helping us celebrate our 10-year anniversary was truly appreciated. We look forward to returning for another extraordinary experience in the future.

The hotel was exceptional. From the warm welcome to the impeccable service, every aspect of our stay exceeded our expectations. The family-friendly amenities were impressive, and the personalized touch in helping us celebrate our 10-year anniversary was truly appreciated. We look forward to returning for another extraordinary experience in the future.

6

Chung

10 ago 2023

·

Se alojó 3 noches

Hotel facilities especially the swimming pool area and The Deck are great for families. We were disappointed that some staff were not very friendly but it can be difficult with the language. There were some very friendly staff also. It took some time for the hotel to organise an extra bed for us with plenty of notice which we found disappointing.

Hotel facilities especially the swimming pool area and The Deck are great for families. We were disappointed that some staff were not very friendly but it can be difficult with the language. There were some very friendly staff also. It took some time for the hotel to organise an extra bed for us with plenty of notice which we found disappointing.

10

Chi-Chun

11 jul 2024

·

Se alojó 1 noche

非常棒，天浪淘園很好玩，適合全家出遊，工作人員也十分友善，去別的飯店也很方便！

非常棒，天浪淘園很好玩，適合全家出遊，工作人員也十分友善，去別的飯店也很方便！

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Las habitaciones y las zonas comunes se describen constantemente como muy limpias, con un servicio de limpieza diligente y detalles considerados. Algunos informes mencionan olores a cigarrillo en habitaciones para no fumadores y pequeños problemas de mantenimiento, como enchufes defectuosos o luces parpadeantes en el baño.

Reseñas de huéspedes relacionadas

10

tse

29 mar 2023

·

Se alojó 2 noches

房間乾淨。

房間乾淨。

10

JINI

16 nov 2025

·

Se alojó 2 noches

너무 친절하시고, 깨끗하고 그냥 최고

너무 친절하시고, 깨끗하고 그냥 최고

10

DONGIL

25 oct 2023

·

Se alojó 3 noches

I arrived at Macau Airport in the middle of the night. I went to the hotel in a van that I had booked through the hotel in advance, and it wasn't difficult to reserve the van. Thanks to roselle for her help. The room was clean and spacious, and the view was nice. I had mentioned a non-smoking room in advance, but the room smelled strongly of cigarettes, and there was no room to change to, so they changed me to a new room the next day. But it still smelled like cigarettes. The size of the room was the same, but the number of coffees provided in the room was small, and the type of tea was also changed to a lower grade. I stayed in the downgraded room for 3 days, paying the same amount. I went to the concierge to make a reservation for the restaurant I was planning to go to, and met roselle, who helped me make a van reservation in Korea. The restaurant was fully booked, so roselle recommended another place and it was a fantastic evening. Thanks again roselle. It was a perfect hotel except for the smell of cigarettes. I remembered this as a JW Marriate Hotel that I would like to visit again.

I arrived at Macau Airport in the middle of the night. I went to the hotel in a van that I had booked through the hotel in advance, and it wasn't difficult to reserve the van. Thanks to roselle for her help. The room was clean and spacious, and the view was nice. I had mentioned a non-smoking room in advance, but the room smelled strongly of cigarettes, and there was no room to change to, so they changed me to a new room the next day. But it still smelled like cigarettes. The size of the room was the same, but the number of coffees provided in the room was small, and the type of tea was also changed to a lower grade. I stayed in the downgraded room for 3 days, paying the same amount. I went to the concierge to make a reservation for the restaurant I was planning to go to, and met roselle, who helped me make a van reservation in Korea. The restaurant was fully booked, so roselle recommended another place and it was a fantastic evening. Thanks again roselle. It was a perfect hotel except for the smell of cigarettes. I remembered this as a JW Marriate Hotel that I would like to visit again.

10

Chi Ho

6 abr 2023

·

Se alojó 1 noche

房間大，整潔呢d必然員工服務態度一流

房間大，整潔呢d必然員工服務態度一流

10

chi hung

15 feb 2026

·

Se alojó 1 noche

各部門的職員都專業有禮, 房間整潔, 影觀超好！早餐質量皆好！唯一少少瑕疵是床頭電源插座, 一邊內部接觸不良, 充不了電；另一邊插口位移位, 插脚插不入！房間#26.216

各部門的職員都專業有禮, 房間整潔, 影觀超好！早餐質量皆好！唯一少少瑕疵是床頭電源插座, 一邊內部接觸不良, 充不了電；另一邊插口位移位, 插脚插不入！房間#26.216

10

Shiumung

22 jun 2023

·

Se alojó 5 noches

I rarely do review but this time we had a very great experience in JW Macau that I have to give credit to. We stayed for 5 nights at executive suite for a family trip - Inga and Amy in executive lounge are above and beyond. Meet all our needs and requests. Room is clean and comfortable, food in the executive lounge is good, very comfortable hotel that is in the Galaxy area but on the less crowded side. We are very happy with our stay and will definitely come back to JW Marriot Macau for our next stay.

I rarely do review but this time we had a very great experience in JW Macau that I have to give credit to. We stayed for 5 nights at executive suite for a family trip - Inga and Amy in executive lounge are above and beyond. Meet all our needs and requests. Room is clean and comfortable, food in the executive lounge is good, very comfortable hotel that is in the Galaxy area but on the less crowded side. We are very happy with our stay and will definitely come back to JW Marriot Macau for our next stay.

10

Sio Cheng

13 jun 2023

·

Se alojó 1 noche

交通方便，非常整潔及美觀

交通方便，非常整潔及美觀

10

Kwai Fun

27 abr 2023

·

Se alojó 1 noche

房間大，地方清潔，枕頭舒適，附近多美食又多地方shopping, 十分滿意。

房間大，地方清潔，枕頭舒適，附近多美食又多地方shopping, 十分滿意。

10

SZU MIN

24 jun 2023

·

Se alojó 2 noches

打掃非常勤勞!

打掃非常勤勞!

10

Patricia

23 may 2024

·

Se alojó 2 noches

The check-in was fast and smooth. No hip cups on the process and staffs were patient in explaining the procedures. The room is very spacious and facing the pool view, staff was very kind to help to upgrade the room for us due to my friend’s birthday trip. The conceige staff Amy was very helpful in explaining the routes and advised us to take the express bus to hk instead of taking the ferry. Highly recommended to stay. The housekeeper was very detailed by cleaning our luggage’s wheel and tidy up the place very well. Ample of space for yoga too

The check-in was fast and smooth. No hip cups on the process and staffs were patient in explaining the procedures. The room is very spacious and facing the pool view, staff was very kind to help to upgrade the room for us due to my friend’s birthday trip. The conceige staff Amy was very helpful in explaining the routes and advised us to take the express bus to hk instead of taking the ferry. Highly recommended to stay. The housekeeper was very detailed by cleaning our luggage’s wheel and tidy up the place very well. Ample of space for yoga too

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son espaciosas y cómodas, con bonitas vistas y un diseño cuidado. Algunos huéspedes encontraron las camas o las almohadas demasiado blandas y algunos mencionaron ruido, restricciones en el balcón o pequeñas peculiaridades de mantenimiento.

Reseñas de huéspedes relacionadas

6

SHIH HSI

4 abr 2023

·

Se alojó 3 noches

不知道為什麼，這次住在31樓行政套房，房間內沒幾分鐘就會傳來噪音，後來在猜是不是高樓層電梯井快速升降傳來的聲音，半夜也會有，頭一次住在飯店感覺這麼差

不知道為什麼，這次住在31樓行政套房，房間內沒幾分鐘就會傳來噪音，後來在猜是不是高樓層電梯井快速升降傳來的聲音，半夜也會有，頭一次住在飯店感覺這麼差

8

Wing Kit

28 oct 2023

·

Se alojó 2 noches

非常舒適，係床褥太軟。

非常舒適，係床褥太軟。

10

Selene

31 dic 2024

·

Se alojó 1 noche

Room is spacious, comfy with nice view. Staff are helpful and especially attentive to elderly. Complimentary breakfast is delcious with lots of variety Only 1 minus--the pillows. Didn't notice the pillows were a bit too soft. So kept waking up at night and fixed the pillow.

Room is spacious, comfy with nice view. Staff are helpful and especially attentive to elderly. Complimentary breakfast is delcious with lots of variety Only 1 minus--the pillows. Didn't notice the pillows were a bit too soft. So kept waking up at night and fixed the pillow.

8

Sammi

17 dic 2022

·

Se alojó 1 noche

Great，景靚

Great，景靚

10

Pik Lung

2 mar 2025

·

Se alojó 1 noche

地點好，shopping同去官也街都非常方便。服務好，前台員工Kaye很細心，溝通過程愉快。房間舒適，只是有線的風筒不太方便。整體不錯，推薦！

地點好，shopping同去官也街都非常方便。服務好，前台員工Kaye很細心，溝通過程愉快。房間舒適，只是有線的風筒不太方便。整體不錯，推薦！

10

Michelle

2 abr 2024

·

Se alojó 2 noches

This property is amazing, great you can use all the Galaxy Facilities as well. Only complaint is we personally didnt like the beds.Found it hard to sleep all 3 nights

This property is amazing, great you can use all the Galaxy Facilities as well. Only complaint is we personally didnt like the beds.Found it hard to sleep all 3 nights

10

chi hung

15 feb 2026

·

Se alojó 1 noche

各部門的職員都專業有禮, 房間整潔, 影觀超好！早餐質量皆好！唯一少少瑕疵是床頭電源插座, 一邊內部接觸不良, 充不了電；另一邊插口位移位, 插脚插不入！房間#26.216

各部門的職員都專業有禮, 房間整潔, 影觀超好！早餐質量皆好！唯一少少瑕疵是床頭電源插座, 一邊內部接觸不良, 充不了電；另一邊插口位移位, 插脚插不入！房間#26.216

10

Phoebe

20 nov 2023

·

Se alojó 1 noche

Room is spacious

Room is spacious

10

Suen Yat Heung E

6 ene 2024

·

Se alojó 1 noche

Very good room design to cater for comfortable n the need of travellers. J M Mariott staff are very courtesy towards customers, well trained & welcome us which is very much appreciated.

Very good room design to cater for comfortable n the need of travellers. J M Mariott staff are very courtesy towards customers, well trained & welcome us which is very much appreciated.

10

Lung George

28 may 2023

·

Se alojó 2 noches

I had a wonderful stay at this hotel to celebrate the birthday of my wife. The staff was very helpful and gave me a lot of good surprises. The facility and location were amazing. The room was spacious and clean, the bed was comfortable, and the view was stunning. I would definitely come back here again!

I had a wonderful stay at this hotel to celebrate the birthday of my wife. The staff was very helpful and gave me a lot of good surprises. The facility and location were amazing. The room was spacious and clean, the bed was comfortable, and the view was stunning. I would definitely come back here again!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal de todos los departamentos es elogiado con frecuencia por ser amable, atento y servicial, con detalles considerados para celebraciones y un servicio de conserjería eficiente. Sin embargo, las largas y a veces caóticas colas en el registro son un problema recurrente, y algunos huéspedes informaron de interacciones inconsistentes o poco amables.

Reseñas de huéspedes relacionadas

8

Benjamin

26 dic 2023

·

Se alojó 1 noche

The check in process is a chaos

The check in process is a chaos

6

POCHUAN

1 may 2024

·

Se alojó 2 noches

除了check in的速度慢到無法忍受，排隊就30分鐘，check in再花20分鐘，真不懂到底有這麼困難....其他都還不錯

除了check in的速度慢到無法忍受，排隊就30分鐘，check in再花20分鐘，真不懂到底有這麼困難....其他都還不錯

10

Suk Ying

29 sept 2023

·

Se alojó 1 noche

登記入住的女工作人員態度良好及笑容滿面，還很貼心處理我們的要求。更驚喜不單送了一個生日蛋糕，還送了一盒月餅！所有工作人員都好有禮貌。

登記入住的女工作人員態度良好及笑容滿面，還很貼心處理我們的要求。更驚喜不單送了一個生日蛋糕，還送了一盒月餅！所有工作人員都好有禮貌。

10

Tae Yang

3 ago 2024

·

Se alojó 3 noches

솔직히 프론트에서 대기가 길고 새치기도 있고 그런데 하우스키퍼와 도어맨등은 너무 고마웠어요 대체적으로 상당히 마음에 들어요

솔직히 프론트에서 대기가 길고 새치기도 있고 그런데 하우스키퍼와 도어맨등은 너무 고마웠어요 대체적으로 상당히 마음에 들어요

10

Gareth

20 nov 2024

·

Se alojó 2 noches

Really amazing hotel. The service was exceptional, the room was perfect. Everyone was very friendly and so attentive. They seem to have everything you could ever need in the room and the staff where very detail focussed, noticing we had a lot of shoes and had lots of charging cables so a shoe rack and cable ties arrived in an evening. The executive lounge I think is good value for money too, they say you have hors d'oeuvre and cocktails from 6pm but really it’s a buffet dinner and every type of drink. The location is very close to the strip and the Light Rail but being a separate complex (Galaxy) means it’s a bit quieter and easier when you want to step away but still have restaurants and shops available. Honestly, I think when I’m in the region again I’ll probably go for a couple of days just for the hotel. You also have access to some facilities in the Ritz Carlton, which has great restaurants and a super bar which is worth a visit. My thanks to Kayla and Celine at reception, Inga in the executive lounge, Rochelle the room attendant for making our stay so special!

Really amazing hotel. The service was exceptional, the room was perfect. Everyone was very friendly and so attentive. They seem to have everything you could ever need in the room and the staff where very detail focussed, noticing we had a lot of shoes and had lots of charging cables so a shoe rack and cable ties arrived in an evening. The executive lounge I think is good value for money too, they say you have hors d'oeuvre and cocktails from 6pm but really it’s a buffet dinner and every type of drink. The location is very close to the strip and the Light Rail but being a separate complex (Galaxy) means it’s a bit quieter and easier when you want to step away but still have restaurants and shops available. Honestly, I think when I’m in the region again I’ll probably go for a couple of days just for the hotel. You also have access to some facilities in the Ritz Carlton, which has great restaurants and a super bar which is worth a visit. My thanks to Kayla and Celine at reception, Inga in the executive lounge, Rochelle the room attendant for making our stay so special!

10

Shuk Mui

16 nov 2023

·

Se alojó 2 noches

The front desk customer service Yasmine is excellent and very friendly to the customers. I rate her 5 stars

The front desk customer service Yasmine is excellent and very friendly to the customers. I rate her 5 stars

10

Sui

22 dic 2023

·

Se alojó 2 noches

Everything were perfect, friendly staffs included room service staff as well as security staff an A for their helpfulness. Wait time for registration must be improve, I had waited an hour and a half was not a good standard for JW brand.

Everything were perfect, friendly staffs included room service staff as well as security staff an A for their helpfulness. Wait time for registration must be improve, I had waited an hour and a half was not a good standard for JW brand.

4

Mak

5 abr 2023

·

Se alojó 1 noche

Very bad check in/out and overall experience during the stay. The receptionist has no eye contact with guest at all and keep saying mandarin even though I speak in cantonese. The house keeping people keep pushing us to leave room when we are going to check out with bags at 11:10am where check out time is 11am. Very rude manner chef when ordering the omellete during breakfast. Strange service provided in the lounge bar where the waitress keep standing beside you to push you order. A very disapponted service and didn't expect such a poor service level in Marriot hotel.

Very bad check in/out and overall experience during the stay. The receptionist has no eye contact with guest at all and keep saying mandarin even though I speak in cantonese. The house keeping people keep pushing us to leave room when we are going to check out with bags at 11:10am where check out time is 11am. Very rude manner chef when ordering the omellete during breakfast. Strange service provided in the lounge bar where the waitress keep standing beside you to push you order. A very disapponted service and didn't expect such a poor service level in Marriot hotel.

2

Ching Lung Nick

30 may 2023

·

Se alojó 1 noche

1. Check In 時間接近 2小時。 2. 澳門在29/5/2023封閉內港碼頭，但酒店沒有通知旅客，極度沒有責任。

1. Check In 時間接近 2小時。 2. 澳門在29/5/2023封閉內港碼頭，但酒店沒有通知旅客，極度沒有責任。

10

Patricia

23 may 2024

·

Se alojó 2 noches

The check-in was fast and smooth. No hip cups on the process and staffs were patient in explaining the procedures. The room is very spacious and facing the pool view, staff was very kind to help to upgrade the room for us due to my friend’s birthday trip. The conceige staff Amy was very helpful in explaining the routes and advised us to take the express bus to hk instead of taking the ferry. Highly recommended to stay. The housekeeper was very detailed by cleaning our luggage’s wheel and tidy up the place very well. Ample of space for yoga too

The check-in was fast and smooth. No hip cups on the process and staffs were patient in explaining the procedures. The room is very spacious and facing the pool view, staff was very kind to help to upgrade the room for us due to my friend’s birthday trip. The conceige staff Amy was very helpful in explaining the routes and advised us to take the express bus to hk instead of taking the ferry. Highly recommended to stay. The housekeeper was very detailed by cleaning our luggage’s wheel and tidy up the place very well. Ample of space for yoga too

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Cómoda ubicación en Cotai, cerca de la avenida principal, el tren ligero, la Aldea de Taipa y abundantes tiendas; el complejo Galaxy se siente un poco más tranquilo, pero está conectado con otros hoteles. Algunos señalan que la parada del autobús es un paseo y que el transporte temprano por la mañana puede ser complicado.

Reseñas de huéspedes relacionadas

8

Wai Hang

4 mar 2023

·

Se alojó 1 noche

樣樣都唔錯，係shuttle bus 站離酒店比較遠

樣樣都唔錯，係shuttle bus 站離酒店比較遠

10

Selene

24 feb 2023

·

Se alojó 1 noche

It's a very convenient location in Cotai. Walkable distance to Taipa main tourist place, light rail station and Venetian. The property itself has all kinds of stores

It's a very convenient location in Cotai. Walkable distance to Taipa main tourist place, light rail station and Venetian. The property itself has all kinds of stores

8

siyoung

15 sept 2023

·

Se alojó 3 noches

깨끗하고 전체적으로 좋았으나 호텔 픽업 서비스가 없어서 새벽에 공항으로 가야하는데 택시도 별로 없고 당황스러웠다 택시 예약도 안되고...

깨끗하고 전체적으로 좋았으나 호텔 픽업 서비스가 없어서 새벽에 공항으로 가야하는데 택시도 별로 없고 당황스러웠다 택시 예약도 안되고...

10

Pik Lung

2 mar 2025

·

Se alojó 1 noche

地點好，shopping同去官也街都非常方便。服務好，前台員工Kaye很細心，溝通過程愉快。房間舒適，只是有線的風筒不太方便。整體不錯，推薦！

地點好，shopping同去官也街都非常方便。服務好，前台員工Kaye很細心，溝通過程愉快。房間舒適，只是有線的風筒不太方便。整體不錯，推薦！

10

Gareth

20 nov 2024

·

Se alojó 2 noches

Really amazing hotel. The service was exceptional, the room was perfect. Everyone was very friendly and so attentive. They seem to have everything you could ever need in the room and the staff where very detail focussed, noticing we had a lot of shoes and had lots of charging cables so a shoe rack and cable ties arrived in an evening. The executive lounge I think is good value for money too, they say you have hors d'oeuvre and cocktails from 6pm but really it’s a buffet dinner and every type of drink. The location is very close to the strip and the Light Rail but being a separate complex (Galaxy) means it’s a bit quieter and easier when you want to step away but still have restaurants and shops available. Honestly, I think when I’m in the region again I’ll probably go for a couple of days just for the hotel. You also have access to some facilities in the Ritz Carlton, which has great restaurants and a super bar which is worth a visit. My thanks to Kayla and Celine at reception, Inga in the executive lounge, Rochelle the room attendant for making our stay so special!

Really amazing hotel. The service was exceptional, the room was perfect. Everyone was very friendly and so attentive. They seem to have everything you could ever need in the room and the staff where very detail focussed, noticing we had a lot of shoes and had lots of charging cables so a shoe rack and cable ties arrived in an evening. The executive lounge I think is good value for money too, they say you have hors d'oeuvre and cocktails from 6pm but really it’s a buffet dinner and every type of drink. The location is very close to the strip and the Light Rail but being a separate complex (Galaxy) means it’s a bit quieter and easier when you want to step away but still have restaurants and shops available. Honestly, I think when I’m in the region again I’ll probably go for a couple of days just for the hotel. You also have access to some facilities in the Ritz Carlton, which has great restaurants and a super bar which is worth a visit. My thanks to Kayla and Celine at reception, Inga in the executive lounge, Rochelle the room attendant for making our stay so special!

10

Shiumung

22 jun 2023

·

Se alojó 5 noches

I rarely do review but this time we had a very great experience in JW Macau that I have to give credit to. We stayed for 5 nights at executive suite for a family trip - Inga and Amy in executive lounge are above and beyond. Meet all our needs and requests. Room is clean and comfortable, food in the executive lounge is good, very comfortable hotel that is in the Galaxy area but on the less crowded side. We are very happy with our stay and will definitely come back to JW Marriot Macau for our next stay.

I rarely do review but this time we had a very great experience in JW Macau that I have to give credit to. We stayed for 5 nights at executive suite for a family trip - Inga and Amy in executive lounge are above and beyond. Meet all our needs and requests. Room is clean and comfortable, food in the executive lounge is good, very comfortable hotel that is in the Galaxy area but on the less crowded side. We are very happy with our stay and will definitely come back to JW Marriot Macau for our next stay.

10

Sio Cheng

13 jun 2023

·

Se alojó 1 noche

交通方便，非常整潔及美觀

交通方便，非常整潔及美觀

10

Chi-Chun

11 jul 2024

·

Se alojó 1 noche

非常棒，天浪淘園很好玩，適合全家出遊，工作人員也十分友善，去別的飯店也很方便！

非常棒，天浪淘園很好玩，適合全家出遊，工作人員也十分友善，去別的飯店也很方便！

10

Kwai Fun

27 abr 2023

·

Se alojó 1 noche

房間大，地方清潔，枕頭舒適，附近多美食又多地方shopping, 十分滿意。

房間大，地方清潔，枕頭舒適，附近多美食又多地方shopping, 十分滿意。

10

Lung George

28 may 2023

·

Se alojó 2 noches

I had a wonderful stay at this hotel to celebrate the birthday of my wife. The staff was very helpful and gave me a lot of good surprises. The facility and location were amazing. The room was spacious and clean, the bed was comfortable, and the view was stunning. I would definitely come back here again!

I had a wonderful stay at this hotel to celebrate the birthday of my wife. The staff was very helpful and gave me a lot of good surprises. The facility and location were amazing. The room was spacious and clean, the bed was comfortable, and the view was stunning. I would definitely come back here again!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno y el salón ejecutivo suelen ser disfrutados, con buena variedad y buena relación calidad-precio. La retroalimentación es diversa en general, con algunos encontrando el desayuno promedio y problemas de servicio ocasionales en los restaurantes o en el desayuno.

Reseñas de huéspedes relacionadas

6

JUN HO

28 nov 2024

·

Se alojó 3 noches

조식/라운지 옵션을 만드는 것이 필요할 것 같네요.

조식/라운지 옵션을 만드는 것이 필요할 것 같네요.

10

ngan

31 ago 2024

·

Se alojó 1 noche

前堂服務好，謝謝前堂Sylvia 服務好，餐飲服務都很棒。早晨選擇都不錯

前堂服務好，謝謝前堂Sylvia 服務好，餐飲服務都很棒。早晨選擇都不錯

10

Toni

27 dic 2023

·

Se alojó 1 noche

Overall very satisfied. I would like especially mention Jessie for taking good care for my stay. Also not forget to mention grace. Best executive lounge service.

Overall very satisfied. I would like especially mention Jessie for taking good care for my stay. Also not forget to mention grace. Best executive lounge service.

10

Selene

31 dic 2024

·

Se alojó 1 noche

Room is spacious, comfy with nice view. Staff are helpful and especially attentive to elderly. Complimentary breakfast is delcious with lots of variety Only 1 minus--the pillows. Didn't notice the pillows were a bit too soft. So kept waking up at night and fixed the pillow.

Room is spacious, comfy with nice view. Staff are helpful and especially attentive to elderly. Complimentary breakfast is delcious with lots of variety Only 1 minus--the pillows. Didn't notice the pillows were a bit too soft. So kept waking up at night and fixed the pillow.

8

Wing Yu

27 ene 2023

·

Se alojó 2 noches

環境舒適但餐廳服務一般

環境舒適但餐廳服務一般

10

TAE JOON

3 ago 2023

·

Se alojó 1 noche

갤러시 야외수영장을 이용할 수 있다는게 최대 장점이네요. 다른 호텔에 비해 인테리어도 고급지고 놓고 온 물건이 있었는데, 잘 처리해주셨습니다. 조식부페는 크게 인상에 남는 음식이 없어서 그런지 보통정도로 추천합니다.

갤러시 야외수영장을 이용할 수 있다는게 최대 장점이네요. 다른 호텔에 비해 인테리어도 고급지고 놓고 온 물건이 있었는데, 잘 처리해주셨습니다. 조식부페는 크게 인상에 남는 음식이 없어서 그런지 보통정도로 추천합니다.

10

Gareth

20 nov 2024

·

Se alojó 2 noches

Really amazing hotel. The service was exceptional, the room was perfect. Everyone was very friendly and so attentive. They seem to have everything you could ever need in the room and the staff where very detail focussed, noticing we had a lot of shoes and had lots of charging cables so a shoe rack and cable ties arrived in an evening. The executive lounge I think is good value for money too, they say you have hors d'oeuvre and cocktails from 6pm but really it’s a buffet dinner and every type of drink. The location is very close to the strip and the Light Rail but being a separate complex (Galaxy) means it’s a bit quieter and easier when you want to step away but still have restaurants and shops available. Honestly, I think when I’m in the region again I’ll probably go for a couple of days just for the hotel. You also have access to some facilities in the Ritz Carlton, which has great restaurants and a super bar which is worth a visit. My thanks to Kayla and Celine at reception, Inga in the executive lounge, Rochelle the room attendant for making our stay so special!

Really amazing hotel. The service was exceptional, the room was perfect. Everyone was very friendly and so attentive. They seem to have everything you could ever need in the room and the staff where very detail focussed, noticing we had a lot of shoes and had lots of charging cables so a shoe rack and cable ties arrived in an evening. The executive lounge I think is good value for money too, they say you have hors d'oeuvre and cocktails from 6pm but really it’s a buffet dinner and every type of drink. The location is very close to the strip and the Light Rail but being a separate complex (Galaxy) means it’s a bit quieter and easier when you want to step away but still have restaurants and shops available. Honestly, I think when I’m in the region again I’ll probably go for a couple of days just for the hotel. You also have access to some facilities in the Ritz Carlton, which has great restaurants and a super bar which is worth a visit. My thanks to Kayla and Celine at reception, Inga in the executive lounge, Rochelle the room attendant for making our stay so special!

10

chi hung

15 feb 2026

·

Se alojó 1 noche

各部門的職員都專業有禮, 房間整潔, 影觀超好！早餐質量皆好！唯一少少瑕疵是床頭電源插座, 一邊內部接觸不良, 充不了電；另一邊插口位移位, 插脚插不入！房間#26.216

各部門的職員都專業有禮, 房間整潔, 影觀超好！早餐質量皆好！唯一少少瑕疵是床頭電源插座, 一邊內部接觸不良, 充不了電；另一邊插口位移位, 插脚插不入！房間#26.216

10

Shiumung

22 jun 2023

·

Se alojó 5 noches

I rarely do review but this time we had a very great experience in JW Macau that I have to give credit to. We stayed for 5 nights at executive suite for a family trip - Inga and Amy in executive lounge are above and beyond. Meet all our needs and requests. Room is clean and comfortable, food in the executive lounge is good, very comfortable hotel that is in the Galaxy area but on the less crowded side. We are very happy with our stay and will definitely come back to JW Marriot Macau for our next stay.

I rarely do review but this time we had a very great experience in JW Macau that I have to give credit to. We stayed for 5 nights at executive suite for a family trip - Inga and Amy in executive lounge are above and beyond. Meet all our needs and requests. Room is clean and comfortable, food in the executive lounge is good, very comfortable hotel that is in the Galaxy area but on the less crowded side. We are very happy with our stay and will definitely come back to JW Marriot Macau for our next stay.

4

Mak

5 abr 2023

·

Se alojó 1 noche

Very bad check in/out and overall experience during the stay. The receptionist has no eye contact with guest at all and keep saying mandarin even though I speak in cantonese. The house keeping people keep pushing us to leave room when we are going to check out with bags at 11:10am where check out time is 11am. Very rude manner chef when ordering the omellete during breakfast. Strange service provided in the lounge bar where the waitress keep standing beside you to push you order. A very disapponted service and didn't expect such a poor service level in Marriot hotel.

Very bad check in/out and overall experience during the stay. The receptionist has no eye contact with guest at all and keep saying mandarin even though I speak in cantonese. The house keeping people keep pushing us to leave room when we are going to check out with bags at 11:10am where check out time is 11am. Very rude manner chef when ordering the omellete during breakfast. Strange service provided in the lounge bar where the waitress keep standing beside you to push you order. A very disapponted service and didn't expect such a poor service level in Marriot hotel.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

10

chi hung

15 feb 2026

·

Se alojó 1 noche

各部門的職員都專業有禮, 房間整潔, 影觀超好！早餐質量皆好！唯一少少瑕疵是床頭電源插座, 一邊內部接觸不良, 充不了電；另一邊插口位移位, 插脚插不入！房間#26.216

各部門的職員都專業有禮, 房間整潔, 影觀超好！早餐質量皆好！唯一少少瑕疵是床頭電源插座, 一邊內部接觸不良, 充不了電；另一邊插口位移位, 插脚插不入！房間#26.216

10

JINI

16 nov 2025

·

Se alojó 2 noches

너무 친절하시고, 깨끗하고 그냥 최고

너무 친절하시고, 깨끗하고 그냥 최고

10

Apinya

14 nov 2025

·

Se alojó 2 noches

Excellent service and luxury hotel decor and great facilities

Excellent service and luxury hotel decor and great facilities

10

WANJUN

11 oct 2025

·

Se alojó 2 noches

좋습니다

좋습니다

10

Pik Lung

2 mar 2025

·

Se alojó 1 noche

地點好，shopping同去官也街都非常方便。服務好，前台員工Kaye很細心，溝通過程愉快。房間舒適，只是有線的風筒不太方便。整體不錯，推薦！

地點好，shopping同去官也街都非常方便。服務好，前台員工Kaye很細心，溝通過程愉快。房間舒適，只是有線的風筒不太方便。整體不錯，推薦！

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 00:00

Antes de la(s) 11:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

¿Tienes una pregunta?

Las respuestas instantáneas de IA se basan en la información del hotel.

Ponte en contacto con el alojamiento a través de los datos que figuran en la confirmación de reserva al menos 72 horas antes de la llegada para organizar el registro de entrada. Los huéspedes deben ponerse en contacto con el alojamiento con antelación para recibir las instrucciones de entrada. El personal de recepción les estará esperando a su llegada al alojamiento. Si tienes dudas, ponte en contacto con el alojamiento a través los datos que aparecen en la confirmación de la reserva. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.

El check in debe realizarlo alguien que tenga al menos 18 años.

Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
El alojamiento cuenta con extintor.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.

Las habitaciones con acceso al club lounge incluyen ventajas en el caso de las estancias para una o dos personas. Se aplican cargos adicionales para las reservas que incluyan más de dos huéspedes.
Los planes de tarifa con desayuno únicamente incluyen el desayuno para un máximo de dos adultos. Se pueden aplicar cargos adicionales en el caso de que se presenten más de dos huéspedes adultos.

Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
Se ofrece alojamiento gratuito a un máximo de 2 menores de hasta 11 años, siempre que ocupen la misma habitación que sus padres o tutores, utilizando las camas existentes.
Este alojamiento no acepta mascotas ni perros guía.
Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).

Desayuno tipo bufé: 338.8 MOP por adulto y 165 MOP por menor (precio aproximado)
Cama adicional: 500.0 MOP por noche

La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.