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JW Marriott Hotel Macau

From

406 $US

/nuit

JW Marriott Hotel Macau - Image 1

JW Marriott Hotel Macau - Chambre

JW Marriott Hotel Macau - Chambre

JW Marriott Hotel Macau - Vue de la chambre

JW Marriott Hotel Macau - Réception

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From

406 $US

/nuit

À propos de cet établissement

Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. N'hésitez surtout pas à profiter des nombreuses infrastructures de loisirs q...

Équipements

Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. N'hésitez surtout pas à profiter des nombreuses infrastructures de loisirs qui incluent notamment un centre de remise en forme, une piscine extérieure et une rivière artificielle (lazy river). Cet hôtel propose également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une boutique de souvenirs/un kiosque à journaux. La navette gratuite vous conduira au casino et au centre commercial les plus proches.

Services de l'établissement

Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un centre d'affaires et un service de location de limousines/berlines. Les espaces événements de cet hôtel comprennent un espace de conférence et des salles de réunion. Une navette vers et depuis l'aéroport (selon horaires) et une navette vers le terminal des ferrys sont proposées gratuitement.

Repas

Pendant votre séjour, vous vous régalerez à Urban Kitchen, l'un des 4 restaurants de cet hôtel et profiterez d'un service d'étage 24 h/24. Idéal pour une soirée cocooning pleine de saveurs ! Pour manger sur le pouce, vous trouverez aussi sur place un café. Détendez-vous devant un verre au bar en bord de piscine ou dans un des 2 bars/lounges de l'hébergement. Un petit déjeuner buffet est servi tous les jours de 07 h 00 à 10 h 30 moyennant un supplément.

Chambres

Avec un ameublement personnalisé, les 1015 chambres de l'hébergement vous invitent à la détente et comprennent un réfrigérateur et une télévision LED. Votre lit est préparé avec une couette en duvet d'oie et de la literie de qualité supérieure. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Une salle de bain privée avec une baignoire et une douche séparées est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un bidet.

Emplacement

En choisissant JW Marriott Hotel Macau, vous serez au cœur de Cotai, à 3 min en voiture de Cotai Strip (casinos) et à 6 min de Université de Macao. Cet hôtel très pratique pour les familles se trouve à 6 km de Centre de conventions et de loisirs de la Tour de Macao et à 6,1 km de Tour Macao.

À proximité

Centre de Convention International Galaxy(0.1 miles)
Qube au Venetian(0.3 miles)
Casino Galaxy Macau(0.3 miles)
Arène Galaxy(0.3 miles)
TeamLab SuperNature Macao(0.4 miles)
Musée d'histoire de Taipa et Coloane(0.5 miles)
Cotai Arena(0.5 miles)
Shoppes at Venetian(0.5 miles)
Rua do Cunha(0.6 miles)
Maisons musée de Taipa(0.6 miles)
Village de Tai Pa(0.6 miles)
Église Notre-Dame-de-Carmel(0.7 miles)
Carmel Garden(0.8 miles)
Flower City Garden(0.8 miles)
Complexe sportif de Macao(0.9 miles)
Aéroport international de Macao (MFM)(3.3 miles)
Aéroport de Zhuhai-Jinwan. (ZUH)(30.4 miles)
Aéroport international de Hong Kong (HKG)(37.3 miles)

Sauna
Ascenseur
Centre d'affaires
Personnel multilingue
Coffre-fort
Salles de réunion

Emplacement

Estrada da Baía da Nossa Senhora de, Esperança, s/n, Région administrative spéciale de Macao

Centre de Convention International Galaxy (0.1 miles)

Qube au Venetian (0.3 miles)

Casino Galaxy Macau (0.3 miles)

Arène Galaxy (0.3 miles)

TeamLab SuperNature Macao (0.4 miles)

Musée d'histoire de Taipa et Coloane (0.5 miles)

Plus d'informations sur l'emplacement

Options de chambre

7

Chambre, 2 lits doubles, vue piscine

Détails de la chambre

2 Lits Doubles Standard

Couchages 3

538 ft²

Climatisation

Wi-Fi (gratuit)

Baignoire et douche séparées

7

Chambre, 1 très grand lit, vue piscine

Détails de la chambre

1 Très Grand Lit Double

Couchages 3

538 ft²

Climatisation

Wi-Fi (gratuit)

Baignoire et douche séparées

8

Suite Exécutive, 1 très grand lit

Détails de la chambre

1 Très Grand Lit Double

Couchages 3

1033 ft²

Climatisation

Wi-Fi (gratuit)

Salon séparé

8

Chambre, 1 très grand lit

Détails de la chambre

1 Très Grand Lit Double

Couchages 3

484 ft²

Climatisation

Wi-Fi (gratuit)

Baignoire et douche séparées

8

Suite Exécutive, 1 très grand lit, balcon (Retreat Pool Suite, Executive Lounge )

Détails de la chambre

1 Très Grand Lit Double

Couchages 3

1033 ft²

Balcon

Climatisation

Wi-Fi (gratuit)

Baignoire et douche séparées

9

Chambre Exécutive, 1 très grand lit, vue piscine

Détails de la chambre

1 Très Grand Lit Double

Couchages 3

484 ft²

Climatisation

Wi-Fi (gratuit)

Baignoire et douche séparées

8

Chambre Exécutive, 2 lits doubles, vue piscine

Détails de la chambre

2 Lits Doubles Standard

Couchages 3

484 ft²

Climatisation

Wi-Fi (gratuit)

Baignoire et douche séparées

8

Chambre, 2 lits doubles

Détails de la chambre

2 Lits Doubles Standard

Couchages 3

484 ft²

Climatisation

Wi-Fi (gratuit)

Baignoire et douche séparées

Avis des voyageurs sur JW Marriott Hotel Macau

8.9

Fabuleux

Basé sur 3 509 avis vérifiés

Qui séjourne ici ?

Affaires

3%

Couples

23%

Familles

58%

Groupes

12%

Solo

1%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

D'après les avis, le JW Marriott Hotel Macau se distingue par son service attentionné, ses chambres spacieuses et bien entretenues avec vue, ainsi que par l'accès aux installations familiales de Galaxy, telles que la piscine et le salon exécutif, le tout situé dans un emplacement pratique à Cotai, à proximité des boutiques et des transports.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

D'après les avis, le JW Marriott Hotel Macau se distingue par son service attentionné, ses chambres spacieuses et bien entretenues avec vue, ainsi que par l'accès aux installations familiales de Galaxy, telles que la piscine et le salon exécutif, le tout situé dans un emplacement pratique à Cotai, à proximité des boutiques et des transports.

Cependant, de longues files d'attente à l'enregistrement et des temps d'attente importants sont fréquemment mentionnés, et certains clients ont noté des incohérences de service, des lits ou des oreillers trop mous, des odeurs de cigarette ou de petits problèmes d'entretien. Le petit-déjeuner et le salon exécutif reçoivent de nombreux compliments, bien que certains aient trouvé le petit-déjeuner moyen et le service au restaurant inégal. Dans l'ensemble, attendez-vous à un séjour haut de gamme et familial avec d'excellentes commodités, à condition de pouvoir supporter les éventuels retards à l'enregistrement.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les clients soulignent l'accès au Grand Resort Deck et aux piscines de Galaxy, avec des équipements adaptés aux familles, un salon exécutif bien considéré et un spa loué ; certains peuvent également utiliser certaines installations du Ritz Carlton. Le personnel de la salle de sport reçoit des compliments.

Avis de voyageur à ce sujet

10

Hiu Fai

10 févr. 2024

·

A séjourné 1 nuit

Good quality as usual Marriott standard, particularly the SPA

Good quality as usual Marriott standard, particularly the SPA

10

Ming Sze

19 avr. 2024

·

A séjourné 4 nuits

Fitness staff Christian is very good and helpful

Fitness staff Christian is very good and helpful

10

Apinya

14 nov. 2025

·

A séjourné 2 nuits

Excellent service and luxury hotel decor and great facilities

Excellent service and luxury hotel decor and great facilities

10

TAE JOON

3 août 2023

·

A séjourné 1 nuit

갤러시 야외수영장을 이용할 수 있다는게 최대 장점이네요. 다른 호텔에 비해 인테리어도 고급지고 놓고 온 물건이 있었는데, 잘 처리해주셨습니다. 조식부페는 크게 인상에 남는 음식이 없어서 그런지 보통정도로 추천합니다.

갤러시 야외수영장을 이용할 수 있다는게 최대 장점이네요. 다른 호텔에 비해 인테리어도 고급지고 놓고 온 물건이 있었는데, 잘 처리해주셨습니다. 조식부페는 크게 인상에 남는 음식이 없어서 그런지 보통정도로 추천합니다.

10

Gareth

20 nov. 2024

·

A séjourné 2 nuits

Really amazing hotel. The service was exceptional, the room was perfect. Everyone was very friendly and so attentive. They seem to have everything you could ever need in the room and the staff where very detail focussed, noticing we had a lot of shoes and had lots of charging cables so a shoe rack and cable ties arrived in an evening. The executive lounge I think is good value for money too, they say you have hors d'oeuvre and cocktails from 6pm but really it’s a buffet dinner and every type of drink. The location is very close to the strip and the Light Rail but being a separate complex (Galaxy) means it’s a bit quieter and easier when you want to step away but still have restaurants and shops available. Honestly, I think when I’m in the region again I’ll probably go for a couple of days just for the hotel. You also have access to some facilities in the Ritz Carlton, which has great restaurants and a super bar which is worth a visit. My thanks to Kayla and Celine at reception, Inga in the executive lounge, Rochelle the room attendant for making our stay so special!

Really amazing hotel. The service was exceptional, the room was perfect. Everyone was very friendly and so attentive. They seem to have everything you could ever need in the room and the staff where very detail focussed, noticing we had a lot of shoes and had lots of charging cables so a shoe rack and cable ties arrived in an evening. The executive lounge I think is good value for money too, they say you have hors d'oeuvre and cocktails from 6pm but really it’s a buffet dinner and every type of drink. The location is very close to the strip and the Light Rail but being a separate complex (Galaxy) means it’s a bit quieter and easier when you want to step away but still have restaurants and shops available. Honestly, I think when I’m in the region again I’ll probably go for a couple of days just for the hotel. You also have access to some facilities in the Ritz Carlton, which has great restaurants and a super bar which is worth a visit. My thanks to Kayla and Celine at reception, Inga in the executive lounge, Rochelle the room attendant for making our stay so special!

10

Seyu

30 avr. 2024

·

A séjourné 2 nuits

最高のホテルでした。プールは子供が夢中になった。

最高のホテルでした。プールは子供が夢中になった。

10

Michelle

2 avr. 2024

·

A séjourné 2 nuits

This property is amazing, great you can use all the Galaxy Facilities as well. Only complaint is we personally didnt like the beds.Found it hard to sleep all 3 nights

This property is amazing, great you can use all the Galaxy Facilities as well. Only complaint is we personally didnt like the beds.Found it hard to sleep all 3 nights

10

My Hong

8 oct. 2024

·

A séjourné 1 nuit

The hotel was exceptional. From the warm welcome to the impeccable service, every aspect of our stay exceeded our expectations. The family-friendly amenities were impressive, and the personalized touch in helping us celebrate our 10-year anniversary was truly appreciated. We look forward to returning for another extraordinary experience in the future.

The hotel was exceptional. From the warm welcome to the impeccable service, every aspect of our stay exceeded our expectations. The family-friendly amenities were impressive, and the personalized touch in helping us celebrate our 10-year anniversary was truly appreciated. We look forward to returning for another extraordinary experience in the future.

6

Chung

10 août 2023

·

A séjourné 3 nuits

Hotel facilities especially the swimming pool area and The Deck are great for families. We were disappointed that some staff were not very friendly but it can be difficult with the language. There were some very friendly staff also. It took some time for the hotel to organise an extra bed for us with plenty of notice which we found disappointing.

Hotel facilities especially the swimming pool area and The Deck are great for families. We were disappointed that some staff were not very friendly but it can be difficult with the language. There were some very friendly staff also. It took some time for the hotel to organise an extra bed for us with plenty of notice which we found disappointing.

10

Chi-Chun

11 juil. 2024

·

A séjourné 1 nuit

非常棒，天浪淘園很好玩，適合全家出遊，工作人員也十分友善，去別的飯店也很方便！

非常棒，天浪淘園很好玩，適合全家出遊，工作人員也十分友善，去別的飯店也很方便！

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les chambres et les espaces communs sont systématiquement décrits comme très propres, avec un service de ménage consciencieux et des attentions particulières. Quelques signalements font état d'odeurs de cigarette dans les chambres non-fumeurs et de petits problèmes d'entretien, tels que des prises défectueuses ou des lumières vacillantes dans la salle de bain.

Avis de voyageur à ce sujet

10

tse

29 mars 2023

·

A séjourné 2 nuits

房間乾淨。

房間乾淨。

10

JINI

16 nov. 2025

·

A séjourné 2 nuits

너무 친절하시고, 깨끗하고 그냥 최고

너무 친절하시고, 깨끗하고 그냥 최고

10

DONGIL

25 oct. 2023

·

A séjourné 3 nuits

I arrived at Macau Airport in the middle of the night. I went to the hotel in a van that I had booked through the hotel in advance, and it wasn't difficult to reserve the van. Thanks to roselle for her help. The room was clean and spacious, and the view was nice. I had mentioned a non-smoking room in advance, but the room smelled strongly of cigarettes, and there was no room to change to, so they changed me to a new room the next day. But it still smelled like cigarettes. The size of the room was the same, but the number of coffees provided in the room was small, and the type of tea was also changed to a lower grade. I stayed in the downgraded room for 3 days, paying the same amount. I went to the concierge to make a reservation for the restaurant I was planning to go to, and met roselle, who helped me make a van reservation in Korea. The restaurant was fully booked, so roselle recommended another place and it was a fantastic evening. Thanks again roselle. It was a perfect hotel except for the smell of cigarettes. I remembered this as a JW Marriate Hotel that I would like to visit again.

I arrived at Macau Airport in the middle of the night. I went to the hotel in a van that I had booked through the hotel in advance, and it wasn't difficult to reserve the van. Thanks to roselle for her help. The room was clean and spacious, and the view was nice. I had mentioned a non-smoking room in advance, but the room smelled strongly of cigarettes, and there was no room to change to, so they changed me to a new room the next day. But it still smelled like cigarettes. The size of the room was the same, but the number of coffees provided in the room was small, and the type of tea was also changed to a lower grade. I stayed in the downgraded room for 3 days, paying the same amount. I went to the concierge to make a reservation for the restaurant I was planning to go to, and met roselle, who helped me make a van reservation in Korea. The restaurant was fully booked, so roselle recommended another place and it was a fantastic evening. Thanks again roselle. It was a perfect hotel except for the smell of cigarettes. I remembered this as a JW Marriate Hotel that I would like to visit again.

10

Chi Ho

6 avr. 2023

·

A séjourné 1 nuit

房間大，整潔呢d必然員工服務態度一流

房間大，整潔呢d必然員工服務態度一流

10

chi hung

15 févr. 2026

·

A séjourné 1 nuit

各部門的職員都專業有禮, 房間整潔, 影觀超好！早餐質量皆好！唯一少少瑕疵是床頭電源插座, 一邊內部接觸不良, 充不了電；另一邊插口位移位, 插脚插不入！房間#26.216

各部門的職員都專業有禮, 房間整潔, 影觀超好！早餐質量皆好！唯一少少瑕疵是床頭電源插座, 一邊內部接觸不良, 充不了電；另一邊插口位移位, 插脚插不入！房間#26.216

10

Shiumung

22 juin 2023

·

A séjourné 5 nuits

I rarely do review but this time we had a very great experience in JW Macau that I have to give credit to. We stayed for 5 nights at executive suite for a family trip - Inga and Amy in executive lounge are above and beyond. Meet all our needs and requests. Room is clean and comfortable, food in the executive lounge is good, very comfortable hotel that is in the Galaxy area but on the less crowded side. We are very happy with our stay and will definitely come back to JW Marriot Macau for our next stay.

I rarely do review but this time we had a very great experience in JW Macau that I have to give credit to. We stayed for 5 nights at executive suite for a family trip - Inga and Amy in executive lounge are above and beyond. Meet all our needs and requests. Room is clean and comfortable, food in the executive lounge is good, very comfortable hotel that is in the Galaxy area but on the less crowded side. We are very happy with our stay and will definitely come back to JW Marriot Macau for our next stay.

10

Sio Cheng

13 juin 2023

·

A séjourné 1 nuit

交通方便，非常整潔及美觀

交通方便，非常整潔及美觀

10

Kwai Fun

27 avr. 2023

·

A séjourné 1 nuit

房間大，地方清潔，枕頭舒適，附近多美食又多地方shopping, 十分滿意。

房間大，地方清潔，枕頭舒適，附近多美食又多地方shopping, 十分滿意。

10

SZU MIN

24 juin 2023

·

A séjourné 2 nuits

打掃非常勤勞!

打掃非常勤勞!

10

Patricia

23 mai 2024

·

A séjourné 2 nuits

The check-in was fast and smooth. No hip cups on the process and staffs were patient in explaining the procedures. The room is very spacious and facing the pool view, staff was very kind to help to upgrade the room for us due to my friend’s birthday trip. The conceige staff Amy was very helpful in explaining the routes and advised us to take the express bus to hk instead of taking the ferry. Highly recommended to stay. The housekeeper was very detailed by cleaning our luggage’s wheel and tidy up the place very well. Ample of space for yoga too

The check-in was fast and smooth. No hip cups on the process and staffs were patient in explaining the procedures. The room is very spacious and facing the pool view, staff was very kind to help to upgrade the room for us due to my friend’s birthday trip. The conceige staff Amy was very helpful in explaining the routes and advised us to take the express bus to hk instead of taking the ferry. Highly recommended to stay. The housekeeper was very detailed by cleaning our luggage’s wheel and tidy up the place very well. Ample of space for yoga too

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont spacieuses et confortables avec une vue agréable et un design soigné. Certains clients ont trouvé les lits ou les oreillers trop mous, et quelques-uns ont mentionné des nuisances sonores, des restrictions concernant les balcons ou de petits défauts d'entretien.

Avis de voyageur à ce sujet

6

SHIH HSI

4 avr. 2023

·

A séjourné 3 nuits

不知道為什麼，這次住在31樓行政套房，房間內沒幾分鐘就會傳來噪音，後來在猜是不是高樓層電梯井快速升降傳來的聲音，半夜也會有，頭一次住在飯店感覺這麼差

不知道為什麼，這次住在31樓行政套房，房間內沒幾分鐘就會傳來噪音，後來在猜是不是高樓層電梯井快速升降傳來的聲音，半夜也會有，頭一次住在飯店感覺這麼差

8

Wing Kit

28 oct. 2023

·

A séjourné 2 nuits

非常舒適，係床褥太軟。

非常舒適，係床褥太軟。

10

Selene

31 déc. 2024

·

A séjourné 1 nuit

Room is spacious, comfy with nice view. Staff are helpful and especially attentive to elderly. Complimentary breakfast is delcious with lots of variety Only 1 minus--the pillows. Didn't notice the pillows were a bit too soft. So kept waking up at night and fixed the pillow.

Room is spacious, comfy with nice view. Staff are helpful and especially attentive to elderly. Complimentary breakfast is delcious with lots of variety Only 1 minus--the pillows. Didn't notice the pillows were a bit too soft. So kept waking up at night and fixed the pillow.

8

Sammi

17 déc. 2022

·

A séjourné 1 nuit

Great，景靚

Great，景靚

10

Pik Lung

2 mars 2025

·

A séjourné 1 nuit

地點好，shopping同去官也街都非常方便。服務好，前台員工Kaye很細心，溝通過程愉快。房間舒適，只是有線的風筒不太方便。整體不錯，推薦！

地點好，shopping同去官也街都非常方便。服務好，前台員工Kaye很細心，溝通過程愉快。房間舒適，只是有線的風筒不太方便。整體不錯，推薦！

10

Michelle

2 avr. 2024

·

A séjourné 2 nuits

This property is amazing, great you can use all the Galaxy Facilities as well. Only complaint is we personally didnt like the beds.Found it hard to sleep all 3 nights

This property is amazing, great you can use all the Galaxy Facilities as well. Only complaint is we personally didnt like the beds.Found it hard to sleep all 3 nights

10

chi hung

15 févr. 2026

·

A séjourné 1 nuit

各部門的職員都專業有禮, 房間整潔, 影觀超好！早餐質量皆好！唯一少少瑕疵是床頭電源插座, 一邊內部接觸不良, 充不了電；另一邊插口位移位, 插脚插不入！房間#26.216

各部門的職員都專業有禮, 房間整潔, 影觀超好！早餐質量皆好！唯一少少瑕疵是床頭電源插座, 一邊內部接觸不良, 充不了電；另一邊插口位移位, 插脚插不入！房間#26.216

10

Phoebe

20 nov. 2023

·

A séjourné 1 nuit

Room is spacious

Room is spacious

10

Suen Yat Heung E

6 janv. 2024

·

A séjourné 1 nuit

Very good room design to cater for comfortable n the need of travellers. J M Mariott staff are very courtesy towards customers, well trained & welcome us which is very much appreciated.

Very good room design to cater for comfortable n the need of travellers. J M Mariott staff are very courtesy towards customers, well trained & welcome us which is very much appreciated.

10

Lung George

28 mai 2023

·

A séjourné 2 nuits

I had a wonderful stay at this hotel to celebrate the birthday of my wife. The staff was very helpful and gave me a lot of good surprises. The facility and location were amazing. The room was spacious and clean, the bed was comfortable, and the view was stunning. I would definitely come back here again!

I had a wonderful stay at this hotel to celebrate the birthday of my wife. The staff was very helpful and gave me a lot of good surprises. The facility and location were amazing. The room was spacious and clean, the bed was comfortable, and the view was stunning. I would definitely come back here again!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel de tous les services est fréquemment salué pour son amabilité, son attention et son efficacité, avec des attentions particulières pour les célébrations et un service de conciergerie efficace. Cependant, de longues et parfois chaotiques files d'attente à l'enregistrement reviennent souvent, et quelques clients ont signalé des interactions incohérentes ou peu amicales.

Avis de voyageur à ce sujet

8

Benjamin

26 déc. 2023

·

A séjourné 1 nuit

The check in process is a chaos

The check in process is a chaos

6

POCHUAN

1 mai 2024

·

A séjourné 2 nuits

除了check in的速度慢到無法忍受，排隊就30分鐘，check in再花20分鐘，真不懂到底有這麼困難....其他都還不錯

除了check in的速度慢到無法忍受，排隊就30分鐘，check in再花20分鐘，真不懂到底有這麼困難....其他都還不錯

10

Suk Ying

29 sept. 2023

·

A séjourné 1 nuit

登記入住的女工作人員態度良好及笑容滿面，還很貼心處理我們的要求。更驚喜不單送了一個生日蛋糕，還送了一盒月餅！所有工作人員都好有禮貌。

登記入住的女工作人員態度良好及笑容滿面，還很貼心處理我們的要求。更驚喜不單送了一個生日蛋糕，還送了一盒月餅！所有工作人員都好有禮貌。

10

Tae Yang

3 août 2024

·

A séjourné 3 nuits

솔직히 프론트에서 대기가 길고 새치기도 있고 그런데 하우스키퍼와 도어맨등은 너무 고마웠어요 대체적으로 상당히 마음에 들어요

솔직히 프론트에서 대기가 길고 새치기도 있고 그런데 하우스키퍼와 도어맨등은 너무 고마웠어요 대체적으로 상당히 마음에 들어요

10

Gareth

20 nov. 2024

·

A séjourné 2 nuits

Really amazing hotel. The service was exceptional, the room was perfect. Everyone was very friendly and so attentive. They seem to have everything you could ever need in the room and the staff where very detail focussed, noticing we had a lot of shoes and had lots of charging cables so a shoe rack and cable ties arrived in an evening. The executive lounge I think is good value for money too, they say you have hors d'oeuvre and cocktails from 6pm but really it’s a buffet dinner and every type of drink. The location is very close to the strip and the Light Rail but being a separate complex (Galaxy) means it’s a bit quieter and easier when you want to step away but still have restaurants and shops available. Honestly, I think when I’m in the region again I’ll probably go for a couple of days just for the hotel. You also have access to some facilities in the Ritz Carlton, which has great restaurants and a super bar which is worth a visit. My thanks to Kayla and Celine at reception, Inga in the executive lounge, Rochelle the room attendant for making our stay so special!

Really amazing hotel. The service was exceptional, the room was perfect. Everyone was very friendly and so attentive. They seem to have everything you could ever need in the room and the staff where very detail focussed, noticing we had a lot of shoes and had lots of charging cables so a shoe rack and cable ties arrived in an evening. The executive lounge I think is good value for money too, they say you have hors d'oeuvre and cocktails from 6pm but really it’s a buffet dinner and every type of drink. The location is very close to the strip and the Light Rail but being a separate complex (Galaxy) means it’s a bit quieter and easier when you want to step away but still have restaurants and shops available. Honestly, I think when I’m in the region again I’ll probably go for a couple of days just for the hotel. You also have access to some facilities in the Ritz Carlton, which has great restaurants and a super bar which is worth a visit. My thanks to Kayla and Celine at reception, Inga in the executive lounge, Rochelle the room attendant for making our stay so special!

10

Shuk Mui

16 nov. 2023

·

A séjourné 2 nuits

The front desk customer service Yasmine is excellent and very friendly to the customers. I rate her 5 stars

The front desk customer service Yasmine is excellent and very friendly to the customers. I rate her 5 stars

10

Sui

22 déc. 2023

·

A séjourné 2 nuits

Everything were perfect, friendly staffs included room service staff as well as security staff an A for their helpfulness. Wait time for registration must be improve, I had waited an hour and a half was not a good standard for JW brand.

Everything were perfect, friendly staffs included room service staff as well as security staff an A for their helpfulness. Wait time for registration must be improve, I had waited an hour and a half was not a good standard for JW brand.

4

Mak

5 avr. 2023

·

A séjourné 1 nuit

Very bad check in/out and overall experience during the stay. The receptionist has no eye contact with guest at all and keep saying mandarin even though I speak in cantonese. The house keeping people keep pushing us to leave room when we are going to check out with bags at 11:10am where check out time is 11am. Very rude manner chef when ordering the omellete during breakfast. Strange service provided in the lounge bar where the waitress keep standing beside you to push you order. A very disapponted service and didn't expect such a poor service level in Marriot hotel.

Very bad check in/out and overall experience during the stay. The receptionist has no eye contact with guest at all and keep saying mandarin even though I speak in cantonese. The house keeping people keep pushing us to leave room when we are going to check out with bags at 11:10am where check out time is 11am. Very rude manner chef when ordering the omellete during breakfast. Strange service provided in the lounge bar where the waitress keep standing beside you to push you order. A very disapponted service and didn't expect such a poor service level in Marriot hotel.

2

Ching Lung Nick

30 mai 2023

·

A séjourné 1 nuit

1. Check In 時間接近 2小時。 2. 澳門在29/5/2023封閉內港碼頭，但酒店沒有通知旅客，極度沒有責任。

1. Check In 時間接近 2小時。 2. 澳門在29/5/2023封閉內港碼頭，但酒店沒有通知旅客，極度沒有責任。

10

Patricia

23 mai 2024

·

A séjourné 2 nuits

The check-in was fast and smooth. No hip cups on the process and staffs were patient in explaining the procedures. The room is very spacious and facing the pool view, staff was very kind to help to upgrade the room for us due to my friend’s birthday trip. The conceige staff Amy was very helpful in explaining the routes and advised us to take the express bus to hk instead of taking the ferry. Highly recommended to stay. The housekeeper was very detailed by cleaning our luggage’s wheel and tidy up the place very well. Ample of space for yoga too

The check-in was fast and smooth. No hip cups on the process and staffs were patient in explaining the procedures. The room is very spacious and facing the pool view, staff was very kind to help to upgrade the room for us due to my friend’s birthday trip. The conceige staff Amy was very helpful in explaining the routes and advised us to take the express bus to hk instead of taking the ferry. Highly recommended to stay. The housekeeper was very detailed by cleaning our luggage’s wheel and tidy up the place very well. Ample of space for yoga too

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement pratique à Cotai, à proximité du Strip, du tramway léger, du vieux village de Taipa et de nombreuses boutiques ; le complexe Galaxy semble un peu plus calme tout en étant relié aux autres hôtels. Certains notent que l'arrêt de navette est éloigné et que les transports en commun tôt le matin peuvent être difficiles.

Avis de voyageur à ce sujet

8

Wai Hang

4 mars 2023

·

A séjourné 1 nuit

樣樣都唔錯，係shuttle bus 站離酒店比較遠

樣樣都唔錯，係shuttle bus 站離酒店比較遠

10

Selene

24 févr. 2023

·

A séjourné 1 nuit

It's a very convenient location in Cotai. Walkable distance to Taipa main tourist place, light rail station and Venetian. The property itself has all kinds of stores

It's a very convenient location in Cotai. Walkable distance to Taipa main tourist place, light rail station and Venetian. The property itself has all kinds of stores

8

siyoung

15 sept. 2023

·

A séjourné 3 nuits

깨끗하고 전체적으로 좋았으나 호텔 픽업 서비스가 없어서 새벽에 공항으로 가야하는데 택시도 별로 없고 당황스러웠다 택시 예약도 안되고...

깨끗하고 전체적으로 좋았으나 호텔 픽업 서비스가 없어서 새벽에 공항으로 가야하는데 택시도 별로 없고 당황스러웠다 택시 예약도 안되고...

10

Pik Lung

2 mars 2025

·

A séjourné 1 nuit

地點好，shopping同去官也街都非常方便。服務好，前台員工Kaye很細心，溝通過程愉快。房間舒適，只是有線的風筒不太方便。整體不錯，推薦！

地點好，shopping同去官也街都非常方便。服務好，前台員工Kaye很細心，溝通過程愉快。房間舒適，只是有線的風筒不太方便。整體不錯，推薦！

10

Gareth

20 nov. 2024

·

A séjourné 2 nuits

Really amazing hotel. The service was exceptional, the room was perfect. Everyone was very friendly and so attentive. They seem to have everything you could ever need in the room and the staff where very detail focussed, noticing we had a lot of shoes and had lots of charging cables so a shoe rack and cable ties arrived in an evening. The executive lounge I think is good value for money too, they say you have hors d'oeuvre and cocktails from 6pm but really it’s a buffet dinner and every type of drink. The location is very close to the strip and the Light Rail but being a separate complex (Galaxy) means it’s a bit quieter and easier when you want to step away but still have restaurants and shops available. Honestly, I think when I’m in the region again I’ll probably go for a couple of days just for the hotel. You also have access to some facilities in the Ritz Carlton, which has great restaurants and a super bar which is worth a visit. My thanks to Kayla and Celine at reception, Inga in the executive lounge, Rochelle the room attendant for making our stay so special!

Really amazing hotel. The service was exceptional, the room was perfect. Everyone was very friendly and so attentive. They seem to have everything you could ever need in the room and the staff where very detail focussed, noticing we had a lot of shoes and had lots of charging cables so a shoe rack and cable ties arrived in an evening. The executive lounge I think is good value for money too, they say you have hors d'oeuvre and cocktails from 6pm but really it’s a buffet dinner and every type of drink. The location is very close to the strip and the Light Rail but being a separate complex (Galaxy) means it’s a bit quieter and easier when you want to step away but still have restaurants and shops available. Honestly, I think when I’m in the region again I’ll probably go for a couple of days just for the hotel. You also have access to some facilities in the Ritz Carlton, which has great restaurants and a super bar which is worth a visit. My thanks to Kayla and Celine at reception, Inga in the executive lounge, Rochelle the room attendant for making our stay so special!

10

Shiumung

22 juin 2023

·

A séjourné 5 nuits

I rarely do review but this time we had a very great experience in JW Macau that I have to give credit to. We stayed for 5 nights at executive suite for a family trip - Inga and Amy in executive lounge are above and beyond. Meet all our needs and requests. Room is clean and comfortable, food in the executive lounge is good, very comfortable hotel that is in the Galaxy area but on the less crowded side. We are very happy with our stay and will definitely come back to JW Marriot Macau for our next stay.

I rarely do review but this time we had a very great experience in JW Macau that I have to give credit to. We stayed for 5 nights at executive suite for a family trip - Inga and Amy in executive lounge are above and beyond. Meet all our needs and requests. Room is clean and comfortable, food in the executive lounge is good, very comfortable hotel that is in the Galaxy area but on the less crowded side. We are very happy with our stay and will definitely come back to JW Marriot Macau for our next stay.

10

Sio Cheng

13 juin 2023

·

A séjourné 1 nuit

交通方便，非常整潔及美觀

交通方便，非常整潔及美觀

10

Chi-Chun

11 juil. 2024

·

A séjourné 1 nuit

非常棒，天浪淘園很好玩，適合全家出遊，工作人員也十分友善，去別的飯店也很方便！

非常棒，天浪淘園很好玩，適合全家出遊，工作人員也十分友善，去別的飯店也很方便！

10

Kwai Fun

27 avr. 2023

·

A séjourné 1 nuit

房間大，地方清潔，枕頭舒適，附近多美食又多地方shopping, 十分滿意。

房間大，地方清潔，枕頭舒適，附近多美食又多地方shopping, 十分滿意。

10

Lung George

28 mai 2023

·

A séjourné 2 nuits

I had a wonderful stay at this hotel to celebrate the birthday of my wife. The staff was very helpful and gave me a lot of good surprises. The facility and location were amazing. The room was spacious and clean, the bed was comfortable, and the view was stunning. I would definitely come back here again!

I had a wonderful stay at this hotel to celebrate the birthday of my wife. The staff was very helpful and gave me a lot of good surprises. The facility and location were amazing. The room was spacious and clean, the bed was comfortable, and the view was stunning. I would definitely come back here again!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner et le salon exécutif sont souvent appréciés, avec un bon choix et un bon rapport qualité-prix. Les avis sont mitigés dans l'ensemble, certains estimant le petit-déjeuner moyen et signalant des problèmes de service occasionnels dans les restaurants ou au petit-déjeuner.

Avis de voyageur à ce sujet

6

JUN HO

28 nov. 2024

·

A séjourné 3 nuits

조식/라운지 옵션을 만드는 것이 필요할 것 같네요.

조식/라운지 옵션을 만드는 것이 필요할 것 같네요.

10

ngan

31 août 2024

·

A séjourné 1 nuit

前堂服務好，謝謝前堂Sylvia 服務好，餐飲服務都很棒。早晨選擇都不錯

前堂服務好，謝謝前堂Sylvia 服務好，餐飲服務都很棒。早晨選擇都不錯

10

Toni

27 déc. 2023

·

A séjourné 1 nuit

Overall very satisfied. I would like especially mention Jessie for taking good care for my stay. Also not forget to mention grace. Best executive lounge service.

Overall very satisfied. I would like especially mention Jessie for taking good care for my stay. Also not forget to mention grace. Best executive lounge service.

10

Selene

31 déc. 2024

·

A séjourné 1 nuit

Room is spacious, comfy with nice view. Staff are helpful and especially attentive to elderly. Complimentary breakfast is delcious with lots of variety Only 1 minus--the pillows. Didn't notice the pillows were a bit too soft. So kept waking up at night and fixed the pillow.

Room is spacious, comfy with nice view. Staff are helpful and especially attentive to elderly. Complimentary breakfast is delcious with lots of variety Only 1 minus--the pillows. Didn't notice the pillows were a bit too soft. So kept waking up at night and fixed the pillow.

8

Wing Yu

27 janv. 2023

·

A séjourné 2 nuits

環境舒適但餐廳服務一般

環境舒適但餐廳服務一般

10

TAE JOON

3 août 2023

·

A séjourné 1 nuit

갤러시 야외수영장을 이용할 수 있다는게 최대 장점이네요. 다른 호텔에 비해 인테리어도 고급지고 놓고 온 물건이 있었는데, 잘 처리해주셨습니다. 조식부페는 크게 인상에 남는 음식이 없어서 그런지 보통정도로 추천합니다.

갤러시 야외수영장을 이용할 수 있다는게 최대 장점이네요. 다른 호텔에 비해 인테리어도 고급지고 놓고 온 물건이 있었는데, 잘 처리해주셨습니다. 조식부페는 크게 인상에 남는 음식이 없어서 그런지 보통정도로 추천합니다.

10

Gareth

20 nov. 2024

·

A séjourné 2 nuits

Really amazing hotel. The service was exceptional, the room was perfect. Everyone was very friendly and so attentive. They seem to have everything you could ever need in the room and the staff where very detail focussed, noticing we had a lot of shoes and had lots of charging cables so a shoe rack and cable ties arrived in an evening. The executive lounge I think is good value for money too, they say you have hors d'oeuvre and cocktails from 6pm but really it’s a buffet dinner and every type of drink. The location is very close to the strip and the Light Rail but being a separate complex (Galaxy) means it’s a bit quieter and easier when you want to step away but still have restaurants and shops available. Honestly, I think when I’m in the region again I’ll probably go for a couple of days just for the hotel. You also have access to some facilities in the Ritz Carlton, which has great restaurants and a super bar which is worth a visit. My thanks to Kayla and Celine at reception, Inga in the executive lounge, Rochelle the room attendant for making our stay so special!

Really amazing hotel. The service was exceptional, the room was perfect. Everyone was very friendly and so attentive. They seem to have everything you could ever need in the room and the staff where very detail focussed, noticing we had a lot of shoes and had lots of charging cables so a shoe rack and cable ties arrived in an evening. The executive lounge I think is good value for money too, they say you have hors d'oeuvre and cocktails from 6pm but really it’s a buffet dinner and every type of drink. The location is very close to the strip and the Light Rail but being a separate complex (Galaxy) means it’s a bit quieter and easier when you want to step away but still have restaurants and shops available. Honestly, I think when I’m in the region again I’ll probably go for a couple of days just for the hotel. You also have access to some facilities in the Ritz Carlton, which has great restaurants and a super bar which is worth a visit. My thanks to Kayla and Celine at reception, Inga in the executive lounge, Rochelle the room attendant for making our stay so special!

10

chi hung

15 févr. 2026

·

A séjourné 1 nuit

各部門的職員都專業有禮, 房間整潔, 影觀超好！早餐質量皆好！唯一少少瑕疵是床頭電源插座, 一邊內部接觸不良, 充不了電；另一邊插口位移位, 插脚插不入！房間#26.216

各部門的職員都專業有禮, 房間整潔, 影觀超好！早餐質量皆好！唯一少少瑕疵是床頭電源插座, 一邊內部接觸不良, 充不了電；另一邊插口位移位, 插脚插不入！房間#26.216

10

Shiumung

22 juin 2023

·

A séjourné 5 nuits

I rarely do review but this time we had a very great experience in JW Macau that I have to give credit to. We stayed for 5 nights at executive suite for a family trip - Inga and Amy in executive lounge are above and beyond. Meet all our needs and requests. Room is clean and comfortable, food in the executive lounge is good, very comfortable hotel that is in the Galaxy area but on the less crowded side. We are very happy with our stay and will definitely come back to JW Marriot Macau for our next stay.

I rarely do review but this time we had a very great experience in JW Macau that I have to give credit to. We stayed for 5 nights at executive suite for a family trip - Inga and Amy in executive lounge are above and beyond. Meet all our needs and requests. Room is clean and comfortable, food in the executive lounge is good, very comfortable hotel that is in the Galaxy area but on the less crowded side. We are very happy with our stay and will definitely come back to JW Marriot Macau for our next stay.

4

Mak

5 avr. 2023

·

A séjourné 1 nuit

Very bad check in/out and overall experience during the stay. The receptionist has no eye contact with guest at all and keep saying mandarin even though I speak in cantonese. The house keeping people keep pushing us to leave room when we are going to check out with bags at 11:10am where check out time is 11am. Very rude manner chef when ordering the omellete during breakfast. Strange service provided in the lounge bar where the waitress keep standing beside you to push you order. A very disapponted service and didn't expect such a poor service level in Marriot hotel.

Very bad check in/out and overall experience during the stay. The receptionist has no eye contact with guest at all and keep saying mandarin even though I speak in cantonese. The house keeping people keep pushing us to leave room when we are going to check out with bags at 11:10am where check out time is 11am. Very rude manner chef when ordering the omellete during breakfast. Strange service provided in the lounge bar where the waitress keep standing beside you to push you order. A very disapponted service and didn't expect such a poor service level in Marriot hotel.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

10

HyukBum

5 mars 2023

·

A séjourné 1 nuit

best. really best. thanks to Karmen, Fred. They make us great day. ^^

best. really best. thanks to Karmen, Fred. They make us great day. ^^

8

Wai Hang

4 mars 2023

·

A séjourné 1 nuit

樣樣都唔錯，係shuttle bus 站離酒店比較遠

樣樣都唔錯，係shuttle bus 站離酒店比較遠

10

Selene

24 févr. 2023

·

A séjourné 1 nuit

It's a very convenient location in Cotai. Walkable distance to Taipa main tourist place, light rail station and Venetian. The property itself has all kinds of stores

It's a very convenient location in Cotai. Walkable distance to Taipa main tourist place, light rail station and Venetian. The property itself has all kinds of stores

8

SUK FUN JOSEPHINE

14 févr. 2023

·

A séjourné 1 nuit

環境舒適，進入房間後令人有好放鬆的感覺

環境舒適，進入房間後令人有好放鬆的感覺

10

WEI

6 févr. 2023

·

A séjourné 1 nuit

非常满意. 會再次入住並會介紹給朋友.

非常满意. 會再次入住並會介紹給朋友.

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 15:00 à 00:00

Avant 11:00

Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

Suppléments facultatifs

Services supplémentaires payants que vous pouvez demander.

Vous avez une question ?

Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel

Veuillez contacter l'hébergement au moins 72 heures avant votre arrivée à l'aide des coordonnées indiquées sur la confirmation de réservation, afin de prendre les dispositions nécessaires à votre enregistrement. Vous devez contacter l’hébergement à l’avance pour obtenir les instructions d’enregistrement. Le personnel de la réception vous accueillera sur place. Pour toute question, veuillez contacter l’hébergement aux coordonnées indiquées sur la confirmation de réservation. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.

L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement

Chambres avec accès au salon club incluent des avantages pour une ou deux personnes. Des frais supplémentaires s’appliquent plus de 2 personnes occupent la chambre.
Veuillez noter que les forfaits avec petit-déjeuner inclus comprennent le petit-déjeuner pour un maximum de 2 adultes. Un supplément s'applique pour les adultes supplémentaires.

Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
L'hébergement est gratuit pour un maximum de 2 enfants âgés de 11 ans ou moins qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie en place.
Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).

Le petit déjeuner buffet coûte environ 338.8 MOP par adulte et environ 165 MOP par enfant.
Lit d'appoint : 500.0 MOP par nuit

La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.