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JW Marriott Hotel Macau

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US$ 406

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JW Marriott Hotel Macau - Image 1

JW Marriott Hotel Macau - Quarto

JW Marriott Hotel Macau - Quarto

JW Marriott Hotel Macau - Vista do quarto

JW Marriott Hotel Macau - Receção

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From

US$ 406

/noite

Sobre este alojamento

Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Entre as várias opções de lazer e entretenimento ao seu dispor, incluem-se um health club, uma piscina exterior e um "lazy...

Comodidades

Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Entre as várias opções de lazer e entretenimento ao seu dispor, incluem-se um health club, uma piscina exterior e um "lazy river". Wi-fi grátis, serviços de concierge e uma loja de presentes/quiosque de jornais são algumas das comodidades adicionais disponíveis neste hotel. O autocarro grátis do hotel leva-o até ao casino ou ao centro comercial.

Comodidades para negócios

As principais comodidades incluem acesso à internet com fios grátis, um business center e aluguer de limusinas. Entre os espaços para eventos deste hotel contam-se uma zona para conferências e salas de reuniões. O transporte grátis de/para o aeroporto é grátis a horas específicas. O hotel disponibiliza ainda gratuitamente transporte para a gare marítima.

Restaurante

Relaxe com uma bebida refrescante no bar junto à piscina ou num dos 2 bares/lounges. O hotel serve pequenos-almoços buffet diariamente entre as 07:00 e as 10:30 mediante uma sobretaxa.

Quartos

Sinta-se em casa num dos 1015 quartos com mobília individualizada, com um frigorífico e um televisor LED. As camas têm edredões de penas e roupa de alta qualidade, para um sono pleno de conforto. Mantenha-se em contacto graças à internet sem fios. As casas de banho privativas dispõem de um polibã e uma banheira separados, artigos de higiene grátis e bidé.

Localização

Uma estadia JW Marriott Hotel Macau coloca-o no coração de Cotai, a 3 minuto(s) de carro de Istmo de Cotai e a 6 minuto(s) de Universidade de Macau. Este hotel para famílias está a 6 km (3,7 mi) de Centro de Convenções e de Entretenimento da Torre de Macau e a 6,1 km (3,8 mi) de Torre de Macau.

O que há nas proximidades

Centro de Convenções Internacional Galaxy(0.1 milhas)
Qube no Venetian(0.3 milhas)
Cassino Galaxy Macau(0.3 milhas)
Arena Galaxy(0.3 milhas)
TeamLab SuperNature Macao(0.4 milhas)
Museu de Taipa e História de Coloane(0.5 milhas)
Venetian Arena(0.5 milhas)
Shoppes no Venetian(0.5 milhas)
Rua do Cunha(0.6 milhas)
Museu de Casas de Taipa(0.6 milhas)
Vila de Tai Pa(0.6 milhas)
Ponte Flor de Lótus(0.8 milhas)
Complexo Olímpico de Macau (Estádio de Macau)(0.9 milhas)
Venetian Macao Casino(0.9 milhas)
Universidade de Ciência e Tecnologia de Macau(1 milhas)
Macau (MFM-Aerop. Intern. de Macau)(3.3 milhas)
Zhuhai (ZUH-Jinwan)(30.4 milhas)
Aeroporto Internacional de Hong Kong (HKG)(37.3 milhas)

Sauna
Elevador
Centro de negócios
Funcionários multilingues
Cofre
Salas de reuniões

Localização

Estrada da Baía da Nossa Senhora de, Esperança, s/n, RAE de Macau

Centro de Convenções Internacional Galaxy (0.1 milhas)

Qube no Venetian (0.3 milhas)

Cassino Galaxy Macau (0.3 milhas)

Arena Galaxy (0.3 milhas)

TeamLab SuperNature Macao (0.4 milhas)

Museu de Taipa e História de Coloane (0.5 milhas)

Mais informações sobre a localização

Opções de quartos

7

Quarto, 2 camas de casal, vista para a piscina

Detalhes do quarto

2 Camas De Casal

Dormidas 3

538 ft²

Ar condicionado

Wi-Fi (gratuito)

Banheira e duche separados

7

Quarto, 1 cama king-size, vista para a piscina

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 3

538 ft²

Ar condicionado

Wi-Fi (gratuito)

Banheira e duche separados

8

Suite Executiva, 1 cama king-size

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 3

1033 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

8

Quarto, 1 cama king-size

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 3

484 ft²

Ar condicionado

Wi-Fi (gratuito)

Banheira e duche separados

8

Suite Executiva, 1 cama king-size, varanda (Retreat Pool Suite, Executive Lounge )

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 3

1033 ft²

Varanda

Ar condicionado

Wi-Fi (gratuito)

Banheira e duche separados

9

Quarto Executivo, 1 cama king-size, vista para a piscina

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 3

484 ft²

Ar condicionado

Wi-Fi (gratuito)

Banheira e duche separados

8

Quarto Executivo, 2 camas de casal, vista para a piscina

Detalhes do quarto

2 Camas De Casal

Dormidas 3

484 ft²

Ar condicionado

Wi-Fi (gratuito)

Banheira e duche separados

8

Quarto, 2 camas de casal

Detalhes do quarto

2 Camas De Casal

Dormidas 3

484 ft²

Ar condicionado

Wi-Fi (gratuito)

Banheira e duche separados

Avaliações dos hóspedes sobre JW Marriott Hotel Macau

8.9

Fabuloso

Com base em 3.509 avaliações verificadas

Quem se hospeda aqui?

Negócios

3%

Casal

23%

Família

58%

Grupos

12%

Individual

1%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Analisando as avaliações, o JW Marriott Hotel Macau se destaca pelo atendimento amigável, quartos espaçosos e bem cuidados com vistas agradáveis, e acesso às instalações da Galaxy voltadas para famílias, como a piscina e o lounge executivo, além de uma localização conveniente em Cotai, perto de lojas e transporte.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

Analisando as avaliações, o JW Marriott Hotel Macau se destaca pelo atendimento amigável, quartos espaçosos e bem cuidados com vistas agradáveis, e acesso às instalações da Galaxy voltadas para famílias, como a piscina e o lounge executivo, além de uma localização conveniente em Cotai, perto de lojas e transporte.

No entanto, filas longas no check-in e esperas frequentes são mencionados, e alguns hóspedes notaram inconsistências no serviço, camas ou travesseiros macios, cheiro de cigarro ou pequenos problemas de manutenção. O café da manhã e o lounge executivo recebem muitos elogios, embora alguns tenham achado o café da manhã mediano e o serviço nos restaurantes irregular. No geral, espere uma estadia sofisticada e familiar, com excelentes comodidades, se conseguir tolerar possíveis atrasos no check-in.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

Os hóspedes destacam o acesso ao Grand Resort Deck e às piscinas da Galaxy, com comodidades para famílias, um lounge executivo bem avaliado e um spa elogiado; alguns também podem usar algumas instalações do Ritz Carlton. A equipe de fitness recebe elogios.

Avaliações dos hóspedes relacionadas

10

Hiu Fai

10 de fev. de 2024

·

A estadia foi de 1 noite

Good quality as usual Marriott standard, particularly the SPA

Good quality as usual Marriott standard, particularly the SPA

10

Ming Sze

19 de abr. de 2024

·

A estadia foi de 4 noites

Fitness staff Christian is very good and helpful

Fitness staff Christian is very good and helpful

10

Apinya

14 de nov. de 2025

·

A estadia foi de 2 noites

Excellent service and luxury hotel decor and great facilities

Excellent service and luxury hotel decor and great facilities

10

TAE JOON

3 de ago. de 2023

·

A estadia foi de 1 noite

갤러시 야외수영장을 이용할 수 있다는게 최대 장점이네요. 다른 호텔에 비해 인테리어도 고급지고 놓고 온 물건이 있었는데, 잘 처리해주셨습니다. 조식부페는 크게 인상에 남는 음식이 없어서 그런지 보통정도로 추천합니다.

갤러시 야외수영장을 이용할 수 있다는게 최대 장점이네요. 다른 호텔에 비해 인테리어도 고급지고 놓고 온 물건이 있었는데, 잘 처리해주셨습니다. 조식부페는 크게 인상에 남는 음식이 없어서 그런지 보통정도로 추천합니다.

10

Gareth

20 de nov. de 2024

·

A estadia foi de 2 noites

Really amazing hotel. The service was exceptional, the room was perfect. Everyone was very friendly and so attentive. They seem to have everything you could ever need in the room and the staff where very detail focussed, noticing we had a lot of shoes and had lots of charging cables so a shoe rack and cable ties arrived in an evening. The executive lounge I think is good value for money too, they say you have hors d'oeuvre and cocktails from 6pm but really it’s a buffet dinner and every type of drink. The location is very close to the strip and the Light Rail but being a separate complex (Galaxy) means it’s a bit quieter and easier when you want to step away but still have restaurants and shops available. Honestly, I think when I’m in the region again I’ll probably go for a couple of days just for the hotel. You also have access to some facilities in the Ritz Carlton, which has great restaurants and a super bar which is worth a visit. My thanks to Kayla and Celine at reception, Inga in the executive lounge, Rochelle the room attendant for making our stay so special!

Really amazing hotel. The service was exceptional, the room was perfect. Everyone was very friendly and so attentive. They seem to have everything you could ever need in the room and the staff where very detail focussed, noticing we had a lot of shoes and had lots of charging cables so a shoe rack and cable ties arrived in an evening. The executive lounge I think is good value for money too, they say you have hors d'oeuvre and cocktails from 6pm but really it’s a buffet dinner and every type of drink. The location is very close to the strip and the Light Rail but being a separate complex (Galaxy) means it’s a bit quieter and easier when you want to step away but still have restaurants and shops available. Honestly, I think when I’m in the region again I’ll probably go for a couple of days just for the hotel. You also have access to some facilities in the Ritz Carlton, which has great restaurants and a super bar which is worth a visit. My thanks to Kayla and Celine at reception, Inga in the executive lounge, Rochelle the room attendant for making our stay so special!

10

Seyu

30 de abr. de 2024

·

A estadia foi de 2 noites

最高のホテルでした。プールは子供が夢中になった。

最高のホテルでした。プールは子供が夢中になった。

10

Michelle

2 de abr. de 2024

·

A estadia foi de 2 noites

This property is amazing, great you can use all the Galaxy Facilities as well. Only complaint is we personally didnt like the beds.Found it hard to sleep all 3 nights

This property is amazing, great you can use all the Galaxy Facilities as well. Only complaint is we personally didnt like the beds.Found it hard to sleep all 3 nights

10

My Hong

8 de out. de 2024

·

A estadia foi de 1 noite

The hotel was exceptional. From the warm welcome to the impeccable service, every aspect of our stay exceeded our expectations. The family-friendly amenities were impressive, and the personalized touch in helping us celebrate our 10-year anniversary was truly appreciated. We look forward to returning for another extraordinary experience in the future.

The hotel was exceptional. From the warm welcome to the impeccable service, every aspect of our stay exceeded our expectations. The family-friendly amenities were impressive, and the personalized touch in helping us celebrate our 10-year anniversary was truly appreciated. We look forward to returning for another extraordinary experience in the future.

6

Chung

10 de ago. de 2023

·

A estadia foi de 3 noites

Hotel facilities especially the swimming pool area and The Deck are great for families. We were disappointed that some staff were not very friendly but it can be difficult with the language. There were some very friendly staff also. It took some time for the hotel to organise an extra bed for us with plenty of notice which we found disappointing.

Hotel facilities especially the swimming pool area and The Deck are great for families. We were disappointed that some staff were not very friendly but it can be difficult with the language. There were some very friendly staff also. It took some time for the hotel to organise an extra bed for us with plenty of notice which we found disappointing.

10

Chi-Chun

11 de jul. de 2024

·

A estadia foi de 1 noite

非常棒，天浪淘園很好玩，適合全家出遊，工作人員也十分友善，去別的飯店也很方便！

非常棒，天浪淘園很好玩，適合全家出遊，工作人員也十分友善，去別的飯店也很方便！

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Os quartos e as áreas comuns são consistentemente descritos como muito limpos, com governança atenta e detalhes cuidadosos. Alguns relatos mencionam cheiro de cigarro em quartos para não fumantes e pequenos problemas de manutenção, como tomadas defeituosas ou luzes piscando no banheiro.

Avaliações dos hóspedes relacionadas

10

tse

29 de mar. de 2023

·

A estadia foi de 2 noites

房間乾淨。

房間乾淨。

10

JINI

16 de nov. de 2025

·

A estadia foi de 2 noites

너무 친절하시고, 깨끗하고 그냥 최고

너무 친절하시고, 깨끗하고 그냥 최고

10

DONGIL

25 de out. de 2023

·

A estadia foi de 3 noites

I arrived at Macau Airport in the middle of the night. I went to the hotel in a van that I had booked through the hotel in advance, and it wasn't difficult to reserve the van. Thanks to roselle for her help. The room was clean and spacious, and the view was nice. I had mentioned a non-smoking room in advance, but the room smelled strongly of cigarettes, and there was no room to change to, so they changed me to a new room the next day. But it still smelled like cigarettes. The size of the room was the same, but the number of coffees provided in the room was small, and the type of tea was also changed to a lower grade. I stayed in the downgraded room for 3 days, paying the same amount. I went to the concierge to make a reservation for the restaurant I was planning to go to, and met roselle, who helped me make a van reservation in Korea. The restaurant was fully booked, so roselle recommended another place and it was a fantastic evening. Thanks again roselle. It was a perfect hotel except for the smell of cigarettes. I remembered this as a JW Marriate Hotel that I would like to visit again.

I arrived at Macau Airport in the middle of the night. I went to the hotel in a van that I had booked through the hotel in advance, and it wasn't difficult to reserve the van. Thanks to roselle for her help. The room was clean and spacious, and the view was nice. I had mentioned a non-smoking room in advance, but the room smelled strongly of cigarettes, and there was no room to change to, so they changed me to a new room the next day. But it still smelled like cigarettes. The size of the room was the same, but the number of coffees provided in the room was small, and the type of tea was also changed to a lower grade. I stayed in the downgraded room for 3 days, paying the same amount. I went to the concierge to make a reservation for the restaurant I was planning to go to, and met roselle, who helped me make a van reservation in Korea. The restaurant was fully booked, so roselle recommended another place and it was a fantastic evening. Thanks again roselle. It was a perfect hotel except for the smell of cigarettes. I remembered this as a JW Marriate Hotel that I would like to visit again.

10

Chi Ho

6 de abr. de 2023

·

A estadia foi de 1 noite

房間大，整潔呢d必然員工服務態度一流

房間大，整潔呢d必然員工服務態度一流

10

chi hung

15 de fev. de 2026

·

A estadia foi de 1 noite

各部門的職員都專業有禮, 房間整潔, 影觀超好！早餐質量皆好！唯一少少瑕疵是床頭電源插座, 一邊內部接觸不良, 充不了電；另一邊插口位移位, 插脚插不入！房間#26.216

各部門的職員都專業有禮, 房間整潔, 影觀超好！早餐質量皆好！唯一少少瑕疵是床頭電源插座, 一邊內部接觸不良, 充不了電；另一邊插口位移位, 插脚插不入！房間#26.216

10

Shiumung

22 de jun. de 2023

·

A estadia foi de 5 noites

I rarely do review but this time we had a very great experience in JW Macau that I have to give credit to. We stayed for 5 nights at executive suite for a family trip - Inga and Amy in executive lounge are above and beyond. Meet all our needs and requests. Room is clean and comfortable, food in the executive lounge is good, very comfortable hotel that is in the Galaxy area but on the less crowded side. We are very happy with our stay and will definitely come back to JW Marriot Macau for our next stay.

I rarely do review but this time we had a very great experience in JW Macau that I have to give credit to. We stayed for 5 nights at executive suite for a family trip - Inga and Amy in executive lounge are above and beyond. Meet all our needs and requests. Room is clean and comfortable, food in the executive lounge is good, very comfortable hotel that is in the Galaxy area but on the less crowded side. We are very happy with our stay and will definitely come back to JW Marriot Macau for our next stay.

10

Sio Cheng

13 de jun. de 2023

·

A estadia foi de 1 noite

交通方便，非常整潔及美觀

交通方便，非常整潔及美觀

10

Kwai Fun

27 de abr. de 2023

·

A estadia foi de 1 noite

房間大，地方清潔，枕頭舒適，附近多美食又多地方shopping, 十分滿意。

房間大，地方清潔，枕頭舒適，附近多美食又多地方shopping, 十分滿意。

10

SZU MIN

24 de jun. de 2023

·

A estadia foi de 2 noites

打掃非常勤勞!

打掃非常勤勞!

10

Patricia

23 de mai. de 2024

·

A estadia foi de 2 noites

The check-in was fast and smooth. No hip cups on the process and staffs were patient in explaining the procedures. The room is very spacious and facing the pool view, staff was very kind to help to upgrade the room for us due to my friend’s birthday trip. The conceige staff Amy was very helpful in explaining the routes and advised us to take the express bus to hk instead of taking the ferry. Highly recommended to stay. The housekeeper was very detailed by cleaning our luggage’s wheel and tidy up the place very well. Ample of space for yoga too

The check-in was fast and smooth. No hip cups on the process and staffs were patient in explaining the procedures. The room is very spacious and facing the pool view, staff was very kind to help to upgrade the room for us due to my friend’s birthday trip. The conceige staff Amy was very helpful in explaining the routes and advised us to take the express bus to hk instead of taking the ferry. Highly recommended to stay. The housekeeper was very detailed by cleaning our luggage’s wheel and tidy up the place very well. Ample of space for yoga too

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são espaçosos e confortáveis, com vistas agradáveis e design atencioso. Alguns hóspedes acharam as camas ou travesseiros muito macios, e alguns mencionaram ruído, restrições de varanda ou pequenos defeitos de manutenção.

Avaliações dos hóspedes relacionadas

6

SHIH HSI

4 de abr. de 2023

·

A estadia foi de 3 noites

不知道為什麼，這次住在31樓行政套房，房間內沒幾分鐘就會傳來噪音，後來在猜是不是高樓層電梯井快速升降傳來的聲音，半夜也會有，頭一次住在飯店感覺這麼差

不知道為什麼，這次住在31樓行政套房，房間內沒幾分鐘就會傳來噪音，後來在猜是不是高樓層電梯井快速升降傳來的聲音，半夜也會有，頭一次住在飯店感覺這麼差

8

Wing Kit

28 de out. de 2023

·

A estadia foi de 2 noites

非常舒適，係床褥太軟。

非常舒適，係床褥太軟。

10

Selene

31 de dez. de 2024

·

A estadia foi de 1 noite

Room is spacious, comfy with nice view. Staff are helpful and especially attentive to elderly. Complimentary breakfast is delcious with lots of variety Only 1 minus--the pillows. Didn't notice the pillows were a bit too soft. So kept waking up at night and fixed the pillow.

Room is spacious, comfy with nice view. Staff are helpful and especially attentive to elderly. Complimentary breakfast is delcious with lots of variety Only 1 minus--the pillows. Didn't notice the pillows were a bit too soft. So kept waking up at night and fixed the pillow.

8

Sammi

17 de dez. de 2022

·

A estadia foi de 1 noite

Great，景靚

Great，景靚

10

Pik Lung

2 de mar. de 2025

·

A estadia foi de 1 noite

地點好，shopping同去官也街都非常方便。服務好，前台員工Kaye很細心，溝通過程愉快。房間舒適，只是有線的風筒不太方便。整體不錯，推薦！

地點好，shopping同去官也街都非常方便。服務好，前台員工Kaye很細心，溝通過程愉快。房間舒適，只是有線的風筒不太方便。整體不錯，推薦！

10

Michelle

2 de abr. de 2024

·

A estadia foi de 2 noites

This property is amazing, great you can use all the Galaxy Facilities as well. Only complaint is we personally didnt like the beds.Found it hard to sleep all 3 nights

This property is amazing, great you can use all the Galaxy Facilities as well. Only complaint is we personally didnt like the beds.Found it hard to sleep all 3 nights

10

chi hung

15 de fev. de 2026

·

A estadia foi de 1 noite

各部門的職員都專業有禮, 房間整潔, 影觀超好！早餐質量皆好！唯一少少瑕疵是床頭電源插座, 一邊內部接觸不良, 充不了電；另一邊插口位移位, 插脚插不入！房間#26.216

各部門的職員都專業有禮, 房間整潔, 影觀超好！早餐質量皆好！唯一少少瑕疵是床頭電源插座, 一邊內部接觸不良, 充不了電；另一邊插口位移位, 插脚插不入！房間#26.216

10

Phoebe

20 de nov. de 2023

·

A estadia foi de 1 noite

Room is spacious

Room is spacious

10

Suen Yat Heung E

6 de jan. de 2024

·

A estadia foi de 1 noite

Very good room design to cater for comfortable n the need of travellers. J M Mariott staff are very courtesy towards customers, well trained & welcome us which is very much appreciated.

Very good room design to cater for comfortable n the need of travellers. J M Mariott staff are very courtesy towards customers, well trained & welcome us which is very much appreciated.

10

Lung George

28 de mai. de 2023

·

A estadia foi de 2 noites

I had a wonderful stay at this hotel to celebrate the birthday of my wife. The staff was very helpful and gave me a lot of good surprises. The facility and location were amazing. The room was spacious and clean, the bed was comfortable, and the view was stunning. I would definitely come back here again!

I had a wonderful stay at this hotel to celebrate the birthday of my wife. The staff was very helpful and gave me a lot of good surprises. The facility and location were amazing. The room was spacious and clean, the bed was comfortable, and the view was stunning. I would definitely come back here again!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

A equipe em todos os departamentos é frequentemente elogiada por ser atenciosa, prestativa e amigável, com gestos atenciosos para celebrações e suporte eficiente do concierge. No entanto, filas longas e, às vezes, caóticas no check-in são recorrentes, e alguns hóspedes relataram interações inconsistentes ou pouco amigáveis.

Avaliações dos hóspedes relacionadas

8

Benjamin

26 de dez. de 2023

·

A estadia foi de 1 noite

The check in process is a chaos

The check in process is a chaos

6

POCHUAN

1 de mai. de 2024

·

A estadia foi de 2 noites

除了check in的速度慢到無法忍受，排隊就30分鐘，check in再花20分鐘，真不懂到底有這麼困難....其他都還不錯

除了check in的速度慢到無法忍受，排隊就30分鐘，check in再花20分鐘，真不懂到底有這麼困難....其他都還不錯

10

Suk Ying

29 de set. de 2023

·

A estadia foi de 1 noite

登記入住的女工作人員態度良好及笑容滿面，還很貼心處理我們的要求。更驚喜不單送了一個生日蛋糕，還送了一盒月餅！所有工作人員都好有禮貌。

登記入住的女工作人員態度良好及笑容滿面，還很貼心處理我們的要求。更驚喜不單送了一個生日蛋糕，還送了一盒月餅！所有工作人員都好有禮貌。

10

Tae Yang

3 de ago. de 2024

·

A estadia foi de 3 noites

솔직히 프론트에서 대기가 길고 새치기도 있고 그런데 하우스키퍼와 도어맨등은 너무 고마웠어요 대체적으로 상당히 마음에 들어요

솔직히 프론트에서 대기가 길고 새치기도 있고 그런데 하우스키퍼와 도어맨등은 너무 고마웠어요 대체적으로 상당히 마음에 들어요

10

Gareth

20 de nov. de 2024

·

A estadia foi de 2 noites

Really amazing hotel. The service was exceptional, the room was perfect. Everyone was very friendly and so attentive. They seem to have everything you could ever need in the room and the staff where very detail focussed, noticing we had a lot of shoes and had lots of charging cables so a shoe rack and cable ties arrived in an evening. The executive lounge I think is good value for money too, they say you have hors d'oeuvre and cocktails from 6pm but really it’s a buffet dinner and every type of drink. The location is very close to the strip and the Light Rail but being a separate complex (Galaxy) means it’s a bit quieter and easier when you want to step away but still have restaurants and shops available. Honestly, I think when I’m in the region again I’ll probably go for a couple of days just for the hotel. You also have access to some facilities in the Ritz Carlton, which has great restaurants and a super bar which is worth a visit. My thanks to Kayla and Celine at reception, Inga in the executive lounge, Rochelle the room attendant for making our stay so special!

Really amazing hotel. The service was exceptional, the room was perfect. Everyone was very friendly and so attentive. They seem to have everything you could ever need in the room and the staff where very detail focussed, noticing we had a lot of shoes and had lots of charging cables so a shoe rack and cable ties arrived in an evening. The executive lounge I think is good value for money too, they say you have hors d'oeuvre and cocktails from 6pm but really it’s a buffet dinner and every type of drink. The location is very close to the strip and the Light Rail but being a separate complex (Galaxy) means it’s a bit quieter and easier when you want to step away but still have restaurants and shops available. Honestly, I think when I’m in the region again I’ll probably go for a couple of days just for the hotel. You also have access to some facilities in the Ritz Carlton, which has great restaurants and a super bar which is worth a visit. My thanks to Kayla and Celine at reception, Inga in the executive lounge, Rochelle the room attendant for making our stay so special!

10

Shuk Mui

16 de nov. de 2023

·

A estadia foi de 2 noites

The front desk customer service Yasmine is excellent and very friendly to the customers. I rate her 5 stars

The front desk customer service Yasmine is excellent and very friendly to the customers. I rate her 5 stars

10

Sui

22 de dez. de 2023

·

A estadia foi de 2 noites

Everything were perfect, friendly staffs included room service staff as well as security staff an A for their helpfulness. Wait time for registration must be improve, I had waited an hour and a half was not a good standard for JW brand.

Everything were perfect, friendly staffs included room service staff as well as security staff an A for their helpfulness. Wait time for registration must be improve, I had waited an hour and a half was not a good standard for JW brand.

4

Mak

5 de abr. de 2023

·

A estadia foi de 1 noite

Very bad check in/out and overall experience during the stay. The receptionist has no eye contact with guest at all and keep saying mandarin even though I speak in cantonese. The house keeping people keep pushing us to leave room when we are going to check out with bags at 11:10am where check out time is 11am. Very rude manner chef when ordering the omellete during breakfast. Strange service provided in the lounge bar where the waitress keep standing beside you to push you order. A very disapponted service and didn't expect such a poor service level in Marriot hotel.

Very bad check in/out and overall experience during the stay. The receptionist has no eye contact with guest at all and keep saying mandarin even though I speak in cantonese. The house keeping people keep pushing us to leave room when we are going to check out with bags at 11:10am where check out time is 11am. Very rude manner chef when ordering the omellete during breakfast. Strange service provided in the lounge bar where the waitress keep standing beside you to push you order. A very disapponted service and didn't expect such a poor service level in Marriot hotel.

2

Ching Lung Nick

30 de mai. de 2023

·

A estadia foi de 1 noite

1. Check In 時間接近 2小時。 2. 澳門在29/5/2023封閉內港碼頭，但酒店沒有通知旅客，極度沒有責任。

1. Check In 時間接近 2小時。 2. 澳門在29/5/2023封閉內港碼頭，但酒店沒有通知旅客，極度沒有責任。

10

Patricia

23 de mai. de 2024

·

A estadia foi de 2 noites

The check-in was fast and smooth. No hip cups on the process and staffs were patient in explaining the procedures. The room is very spacious and facing the pool view, staff was very kind to help to upgrade the room for us due to my friend’s birthday trip. The conceige staff Amy was very helpful in explaining the routes and advised us to take the express bus to hk instead of taking the ferry. Highly recommended to stay. The housekeeper was very detailed by cleaning our luggage’s wheel and tidy up the place very well. Ample of space for yoga too

The check-in was fast and smooth. No hip cups on the process and staffs were patient in explaining the procedures. The room is very spacious and facing the pool view, staff was very kind to help to upgrade the room for us due to my friend’s birthday trip. The conceige staff Amy was very helpful in explaining the routes and advised us to take the express bus to hk instead of taking the ferry. Highly recommended to stay. The housekeeper was very detailed by cleaning our luggage’s wheel and tidy up the place very well. Ample of space for yoga too

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Localização conveniente em Cotai, perto da Strip, do comboio leve, da Vila Velha de Taipa e de muitas lojas; o complexo Galaxy é um pouco mais tranquilo, mas conectado a outros hotéis. Alguns observam que o ponto de ônibus é uma caminhada e o transporte matinal pode ser complicado.

Avaliações dos hóspedes relacionadas

8

Wai Hang

4 de mar. de 2023

·

A estadia foi de 1 noite

樣樣都唔錯，係shuttle bus 站離酒店比較遠

樣樣都唔錯，係shuttle bus 站離酒店比較遠

10

Selene

24 de fev. de 2023

·

A estadia foi de 1 noite

It's a very convenient location in Cotai. Walkable distance to Taipa main tourist place, light rail station and Venetian. The property itself has all kinds of stores

It's a very convenient location in Cotai. Walkable distance to Taipa main tourist place, light rail station and Venetian. The property itself has all kinds of stores

8

siyoung

15 de set. de 2023

·

A estadia foi de 3 noites

깨끗하고 전체적으로 좋았으나 호텔 픽업 서비스가 없어서 새벽에 공항으로 가야하는데 택시도 별로 없고 당황스러웠다 택시 예약도 안되고...

깨끗하고 전체적으로 좋았으나 호텔 픽업 서비스가 없어서 새벽에 공항으로 가야하는데 택시도 별로 없고 당황스러웠다 택시 예약도 안되고...

10

Pik Lung

2 de mar. de 2025

·

A estadia foi de 1 noite

地點好，shopping同去官也街都非常方便。服務好，前台員工Kaye很細心，溝通過程愉快。房間舒適，只是有線的風筒不太方便。整體不錯，推薦！

地點好，shopping同去官也街都非常方便。服務好，前台員工Kaye很細心，溝通過程愉快。房間舒適，只是有線的風筒不太方便。整體不錯，推薦！

10

Gareth

20 de nov. de 2024

·

A estadia foi de 2 noites

Really amazing hotel. The service was exceptional, the room was perfect. Everyone was very friendly and so attentive. They seem to have everything you could ever need in the room and the staff where very detail focussed, noticing we had a lot of shoes and had lots of charging cables so a shoe rack and cable ties arrived in an evening. The executive lounge I think is good value for money too, they say you have hors d'oeuvre and cocktails from 6pm but really it’s a buffet dinner and every type of drink. The location is very close to the strip and the Light Rail but being a separate complex (Galaxy) means it’s a bit quieter and easier when you want to step away but still have restaurants and shops available. Honestly, I think when I’m in the region again I’ll probably go for a couple of days just for the hotel. You also have access to some facilities in the Ritz Carlton, which has great restaurants and a super bar which is worth a visit. My thanks to Kayla and Celine at reception, Inga in the executive lounge, Rochelle the room attendant for making our stay so special!

Really amazing hotel. The service was exceptional, the room was perfect. Everyone was very friendly and so attentive. They seem to have everything you could ever need in the room and the staff where very detail focussed, noticing we had a lot of shoes and had lots of charging cables so a shoe rack and cable ties arrived in an evening. The executive lounge I think is good value for money too, they say you have hors d'oeuvre and cocktails from 6pm but really it’s a buffet dinner and every type of drink. The location is very close to the strip and the Light Rail but being a separate complex (Galaxy) means it’s a bit quieter and easier when you want to step away but still have restaurants and shops available. Honestly, I think when I’m in the region again I’ll probably go for a couple of days just for the hotel. You also have access to some facilities in the Ritz Carlton, which has great restaurants and a super bar which is worth a visit. My thanks to Kayla and Celine at reception, Inga in the executive lounge, Rochelle the room attendant for making our stay so special!

10

Shiumung

22 de jun. de 2023

·

A estadia foi de 5 noites

I rarely do review but this time we had a very great experience in JW Macau that I have to give credit to. We stayed for 5 nights at executive suite for a family trip - Inga and Amy in executive lounge are above and beyond. Meet all our needs and requests. Room is clean and comfortable, food in the executive lounge is good, very comfortable hotel that is in the Galaxy area but on the less crowded side. We are very happy with our stay and will definitely come back to JW Marriot Macau for our next stay.

I rarely do review but this time we had a very great experience in JW Macau that I have to give credit to. We stayed for 5 nights at executive suite for a family trip - Inga and Amy in executive lounge are above and beyond. Meet all our needs and requests. Room is clean and comfortable, food in the executive lounge is good, very comfortable hotel that is in the Galaxy area but on the less crowded side. We are very happy with our stay and will definitely come back to JW Marriot Macau for our next stay.

10

Sio Cheng

13 de jun. de 2023

·

A estadia foi de 1 noite

交通方便，非常整潔及美觀

交通方便，非常整潔及美觀

10

Chi-Chun

11 de jul. de 2024

·

A estadia foi de 1 noite

非常棒，天浪淘園很好玩，適合全家出遊，工作人員也十分友善，去別的飯店也很方便！

非常棒，天浪淘園很好玩，適合全家出遊，工作人員也十分友善，去別的飯店也很方便！

10

Kwai Fun

27 de abr. de 2023

·

A estadia foi de 1 noite

房間大，地方清潔，枕頭舒適，附近多美食又多地方shopping, 十分滿意。

房間大，地方清潔，枕頭舒適，附近多美食又多地方shopping, 十分滿意。

10

Lung George

28 de mai. de 2023

·

A estadia foi de 2 noites

I had a wonderful stay at this hotel to celebrate the birthday of my wife. The staff was very helpful and gave me a lot of good surprises. The facility and location were amazing. The room was spacious and clean, the bed was comfortable, and the view was stunning. I would definitely come back here again!

I had a wonderful stay at this hotel to celebrate the birthday of my wife. The staff was very helpful and gave me a lot of good surprises. The facility and location were amazing. The room was spacious and clean, the bed was comfortable, and the view was stunning. I would definitely come back here again!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O café da manhã e o lounge executivo são frequentemente apreciados, com boa variedade e custo-benefício. O feedback é misto no geral, com alguns achando o café da manhã mediano e problemas ocasionais de serviço nos restaurantes ou no café da manhã.

Avaliações dos hóspedes relacionadas

6

JUN HO

28 de nov. de 2024

·

A estadia foi de 3 noites

조식/라운지 옵션을 만드는 것이 필요할 것 같네요.

조식/라운지 옵션을 만드는 것이 필요할 것 같네요.

10

ngan

31 de ago. de 2024

·

A estadia foi de 1 noite

前堂服務好，謝謝前堂Sylvia 服務好，餐飲服務都很棒。早晨選擇都不錯

前堂服務好，謝謝前堂Sylvia 服務好，餐飲服務都很棒。早晨選擇都不錯

10

Toni

27 de dez. de 2023

·

A estadia foi de 1 noite

Overall very satisfied. I would like especially mention Jessie for taking good care for my stay. Also not forget to mention grace. Best executive lounge service.

Overall very satisfied. I would like especially mention Jessie for taking good care for my stay. Also not forget to mention grace. Best executive lounge service.

10

Selene

31 de dez. de 2024

·

A estadia foi de 1 noite

Room is spacious, comfy with nice view. Staff are helpful and especially attentive to elderly. Complimentary breakfast is delcious with lots of variety Only 1 minus--the pillows. Didn't notice the pillows were a bit too soft. So kept waking up at night and fixed the pillow.

Room is spacious, comfy with nice view. Staff are helpful and especially attentive to elderly. Complimentary breakfast is delcious with lots of variety Only 1 minus--the pillows. Didn't notice the pillows were a bit too soft. So kept waking up at night and fixed the pillow.

8

Wing Yu

27 de jan. de 2023

·

A estadia foi de 2 noites

環境舒適但餐廳服務一般

環境舒適但餐廳服務一般

10

TAE JOON

3 de ago. de 2023

·

A estadia foi de 1 noite

갤러시 야외수영장을 이용할 수 있다는게 최대 장점이네요. 다른 호텔에 비해 인테리어도 고급지고 놓고 온 물건이 있었는데, 잘 처리해주셨습니다. 조식부페는 크게 인상에 남는 음식이 없어서 그런지 보통정도로 추천합니다.

갤러시 야외수영장을 이용할 수 있다는게 최대 장점이네요. 다른 호텔에 비해 인테리어도 고급지고 놓고 온 물건이 있었는데, 잘 처리해주셨습니다. 조식부페는 크게 인상에 남는 음식이 없어서 그런지 보통정도로 추천합니다.

10

Gareth

20 de nov. de 2024

·

A estadia foi de 2 noites

Really amazing hotel. The service was exceptional, the room was perfect. Everyone was very friendly and so attentive. They seem to have everything you could ever need in the room and the staff where very detail focussed, noticing we had a lot of shoes and had lots of charging cables so a shoe rack and cable ties arrived in an evening. The executive lounge I think is good value for money too, they say you have hors d'oeuvre and cocktails from 6pm but really it’s a buffet dinner and every type of drink. The location is very close to the strip and the Light Rail but being a separate complex (Galaxy) means it’s a bit quieter and easier when you want to step away but still have restaurants and shops available. Honestly, I think when I’m in the region again I’ll probably go for a couple of days just for the hotel. You also have access to some facilities in the Ritz Carlton, which has great restaurants and a super bar which is worth a visit. My thanks to Kayla and Celine at reception, Inga in the executive lounge, Rochelle the room attendant for making our stay so special!

Really amazing hotel. The service was exceptional, the room was perfect. Everyone was very friendly and so attentive. They seem to have everything you could ever need in the room and the staff where very detail focussed, noticing we had a lot of shoes and had lots of charging cables so a shoe rack and cable ties arrived in an evening. The executive lounge I think is good value for money too, they say you have hors d'oeuvre and cocktails from 6pm but really it’s a buffet dinner and every type of drink. The location is very close to the strip and the Light Rail but being a separate complex (Galaxy) means it’s a bit quieter and easier when you want to step away but still have restaurants and shops available. Honestly, I think when I’m in the region again I’ll probably go for a couple of days just for the hotel. You also have access to some facilities in the Ritz Carlton, which has great restaurants and a super bar which is worth a visit. My thanks to Kayla and Celine at reception, Inga in the executive lounge, Rochelle the room attendant for making our stay so special!

10

chi hung

15 de fev. de 2026

·

A estadia foi de 1 noite

各部門的職員都專業有禮, 房間整潔, 影觀超好！早餐質量皆好！唯一少少瑕疵是床頭電源插座, 一邊內部接觸不良, 充不了電；另一邊插口位移位, 插脚插不入！房間#26.216

各部門的職員都專業有禮, 房間整潔, 影觀超好！早餐質量皆好！唯一少少瑕疵是床頭電源插座, 一邊內部接觸不良, 充不了電；另一邊插口位移位, 插脚插不入！房間#26.216

10

Shiumung

22 de jun. de 2023

·

A estadia foi de 5 noites

I rarely do review but this time we had a very great experience in JW Macau that I have to give credit to. We stayed for 5 nights at executive suite for a family trip - Inga and Amy in executive lounge are above and beyond. Meet all our needs and requests. Room is clean and comfortable, food in the executive lounge is good, very comfortable hotel that is in the Galaxy area but on the less crowded side. We are very happy with our stay and will definitely come back to JW Marriot Macau for our next stay.

I rarely do review but this time we had a very great experience in JW Macau that I have to give credit to. We stayed for 5 nights at executive suite for a family trip - Inga and Amy in executive lounge are above and beyond. Meet all our needs and requests. Room is clean and comfortable, food in the executive lounge is good, very comfortable hotel that is in the Galaxy area but on the less crowded side. We are very happy with our stay and will definitely come back to JW Marriot Macau for our next stay.

4

Mak

5 de abr. de 2023

·

A estadia foi de 1 noite

Very bad check in/out and overall experience during the stay. The receptionist has no eye contact with guest at all and keep saying mandarin even though I speak in cantonese. The house keeping people keep pushing us to leave room when we are going to check out with bags at 11:10am where check out time is 11am. Very rude manner chef when ordering the omellete during breakfast. Strange service provided in the lounge bar where the waitress keep standing beside you to push you order. A very disapponted service and didn't expect such a poor service level in Marriot hotel.

Very bad check in/out and overall experience during the stay. The receptionist has no eye contact with guest at all and keep saying mandarin even though I speak in cantonese. The house keeping people keep pushing us to leave room when we are going to check out with bags at 11:10am where check out time is 11am. Very rude manner chef when ordering the omellete during breakfast. Strange service provided in the lounge bar where the waitress keep standing beside you to push you order. A very disapponted service and didn't expect such a poor service level in Marriot hotel.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

chi hung

15 de fev. de 2026

·

A estadia foi de 1 noite

各部門的職員都專業有禮, 房間整潔, 影觀超好！早餐質量皆好！唯一少少瑕疵是床頭電源插座, 一邊內部接觸不良, 充不了電；另一邊插口位移位, 插脚插不入！房間#26.216

各部門的職員都專業有禮, 房間整潔, 影觀超好！早餐質量皆好！唯一少少瑕疵是床頭電源插座, 一邊內部接觸不良, 充不了電；另一邊插口位移位, 插脚插不入！房間#26.216

10

JINI

16 de nov. de 2025

·

A estadia foi de 2 noites

너무 친절하시고, 깨끗하고 그냥 최고

너무 친절하시고, 깨끗하고 그냥 최고

10

Apinya

14 de nov. de 2025

·

A estadia foi de 2 noites

Excellent service and luxury hotel decor and great facilities

Excellent service and luxury hotel decor and great facilities

10

WANJUN

11 de out. de 2025

·

A estadia foi de 2 noites

좋습니다

좋습니다

10

Pik Lung

2 de mar. de 2025

·

A estadia foi de 1 noite

地點好，shopping同去官也街都非常方便。服務好，前台員工Kaye很細心，溝通過程愉快。房間舒適，只是有線的風筒不太方便。整體不錯，推薦！

地點好，shopping同去官也街都非常方便。服務好，前台員工Kaye很細心，溝通過程愉快。房間舒適，只是有線的風筒不太方便。整體不錯，推薦！

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 00:00

Antes das 11:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Contacte o alojamento pelo menos 72 horas antes da chegada para organizar o check-in, através dos dados que constam na sua confirmação de reserva. Os clientes deverão contactar o alojamento com antecedência para receber instruções para o check-in. Os funcionários da receção irão receber os clientes à chegada. Em caso de dúvida, contacte o alojamento através dos dados que constam da confirmação da reserva. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.

O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
Este alojamento aceita cartões de crédito, cartões de débito e numerário
O alojamento dispõe do seguinte elemento de segurança: extintor.
Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.

Os quartos com acesso ao Club Lounge incluem vantagens para uma ou duas pessoas. Serão aplicadas taxas adicionais se a ocupação for superior a 2 pessoas.
Note que os planos de tarifas com pequeno-almoço incluído incluem o pequeno-almoço para um máximo de 2 adultos. Aplicam-se custos adicionais a mais de 2 clientes adultos.

Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este hotel antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
O alojamento permite a estadia grátis de até 2 crianças com idade igual ou inferior a 11 anos, desde que ocupem o mesmo quarto que os pais ou responsáveis e utilize as camas existentes.
Não são permitidos animais de estimação neste alojamento, incluindo animais de assistência.
Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.

Tarifa de pequeno-almoço buffet: 338.8 MOP por adulto e 165 MOP por criança (valores aproximados)
Cama desdobrável: 500.0 MOP por noite

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.