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JW Marriott Hotel Macau

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US$ 406

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JW Marriott Hotel Macau - Image 1

JW Marriott Hotel Macau - Quarto

JW Marriott Hotel Macau - Quarto

JW Marriott Hotel Macau - Vista do quarto

JW Marriott Hotel Macau - Recepção

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From

US$ 406

/ noite

Sobre esta propriedade

Relaxe no spa de serviço completo, onde você pode desfrutar de massagens, tratamentos para o corpo e tratamentos faciais. Você certamente vai curtir as instalações recreativas, como um centro de bem-estar, uma piscina externa e um lazy rive...

Comodidades

Relaxe no spa de serviço completo, onde você pode desfrutar de massagens, tratamentos para o corpo e tratamentos faciais. Você certamente vai curtir as instalações recreativas, como um centro de bem-estar, uma piscina externa e um lazy river. Este hotel também oferece Wi-Fi de cortesia, serviços de concierge e loja de presentes/banca de jornal. O traslado de cortesia leva você até o cassino ou shopping center.

Comodidades

As comodidades presentes incluem acesso grátis à internet com fio, um business center e serviço de limusine/carro disponível. Hotel oferece instalações para eventos, como espaço para conferência e salas de reunião. Há serviço de traslado de/para o aeroporto (em horário determinado) e serviço de traslado de/para o terminal de balsas de cortesia para os hóspedes.

Jantar

Saboreie uma especialidade do Urban Kitchen, um dos 4 restaurantes neste hotel, ou hospede-se no local e aproveite o serviço de quarto 24 horas. Há também petiscos disponíveis na cafeteria. Relaxe com uma bebida refrescante em um bar ao lado da piscina ou em um dos 2 bares/lounges. Há café da manhã (buffet) disponível diariamente, entre 7h e 10h30, mediante uma taxa.

Quartos

Sinta-se em casa em um de nossos 1015 quartos com móveis exclusivos, com geladeiras e TVs LED. Sua cama apresenta edredons de pluma e roupas de cama premium. A propriedade oferece Wi-Fi de cortesia para navegar na web. Banheiro privativo com banheiras e chuveiros separados apresenta produtos de toalete de cortesia e bidês.

Localização

Com excelente localização no coração de Cotai, JW Marriott Hotel Macau fica a 3 minutos de carro de Istmo de Cotai e a 6 minutos de Universidade de Macau. Este hotel para famílias fica a 6 km de Centro de Convenções e de Entretenimento da Torre de Macau e a 6,1 km de Torre de Macau.

Lugares próximos

Centro de Convenções Internacional Galaxy(0.1 milhas)
Qube no Venetian(0.3 milhas)
Cassino Galaxy Macau(0.3 milhas)
Arena Galaxy(0.3 milhas)
TeamLab SuperNature Macao(0.4 milhas)
Museu de Taipa e História de Coloane(0.5 milhas)
Arena Cotai(0.5 milhas)
Shoppes at Venetian(0.5 milhas)
Rua do Cunha(0.6 milhas)
Museu de Casas de Taipa(0.6 milhas)
Vila de Tai Pa(0.6 milhas)
Ponte Flor de Lótus(0.8 milhas)
Complexo Olímpico de Macau (Estádio de Macau)(0.9 milhas)
Venetian Macao Casino(0.9 milhas)
Universidade de Ciência e Tecnologia de Macau(1 milhas)
Aeroporto Internacional de Macau (MFM)(3.3 milhas)
Aeroporto Internacional Sanzao (ZUH)(30.4 milhas)
Aeroporto de Aerop. Intern. de Hong Kong (HKG)(37.3 milhas)

Sauna
Elevador
Centro de negócios
Funcionários multilíngues
Cofre
Salas de reuniões

Localização

Estrada da Baía da Nossa Senhora de, Esperança, s/n, RAE de Macau

Centro de Convenções Internacional Galaxy (0.1 milhas)

Qube no Venetian (0.3 milhas)

Cassino Galaxy Macau (0.3 milhas)

Arena Galaxy (0.3 milhas)

TeamLab SuperNature Macao (0.4 milhas)

Museu de Taipa e História de Coloane (0.5 milhas)

Mais informações sobre a localização

Opções de quarto

7

Quarto, 2 camas de casal, vista para a piscina

Detalhes do quarto

2 Camas De Casal

Acomoda 3

538 ft²

Ar condicionado

Wi-Fi (gratuito)

Banheira e chuveiro separados

7

Quarto, 1 cama King, vista para a piscina

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 3

538 ft²

Ar condicionado

Wi-Fi (gratuito)

Banheira e chuveiro separados

8

Suíte executiva, 1 cama King

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 3

1033 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

8

Quarto, 1 cama King

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 3

484 ft²

Ar condicionado

Wi-Fi (gratuito)

Banheira e chuveiro separados

8

Suíte executiva, 1 cama King, sacada (Retreat Pool Suite, Executive Lounge )

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 3

1033 ft²

Varanda

Ar condicionado

Wi-Fi (gratuito)

Banheira e chuveiro separados

9

Quarto executivo, 1 cama King, vista para a piscina

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 3

484 ft²

Ar condicionado

Wi-Fi (gratuito)

Banheira e chuveiro separados

8

Quarto executivo, 2 camas de casal, vista para a piscina

Detalhes do quarto

2 Camas De Casal

Acomoda 3

484 ft²

Ar condicionado

Wi-Fi (gratuito)

Banheira e chuveiro separados

8

Quarto, 2 camas de casal

Detalhes do quarto

2 Camas De Casal

Acomoda 3

484 ft²

Ar condicionado

Wi-Fi (gratuito)

Banheira e chuveiro separados

Avaliações dos hóspedes sobre JW Marriott Hotel Macau

8.9

Fabuloso

Com base em 3.509 avaliações verificadas

Quem se hospeda aqui?

Negócios

3%

Casal

23%

Famílias

58%

Grupos

12%

Viajantes individuais

1%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Analisando as avaliações, o JW Marriott Hotel Macau se destaca pelo atendimento amigável, quartos espaçosos e bem cuidados com vistas agradáveis, e acesso às instalações familiares do Galaxy, como a piscina e o lounge executivo, além de sua localização conveniente em Cotai, perto de lojas e transporte.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

Analisando as avaliações, o JW Marriott Hotel Macau se destaca pelo atendimento amigável, quartos espaçosos e bem cuidados com vistas agradáveis, e acesso às instalações familiares do Galaxy, como a piscina e o lounge executivo, além de sua localização conveniente em Cotai, perto de lojas e transporte.

No entanto, filas longas no check-in e esperas recorrentes são frequentemente mencionadas, e alguns hóspedes notaram inconsistências no serviço, camas ou travesseiros macios, cheiro de cigarro ou pequenos problemas de manutenção. O café da manhã e o lounge executivo recebem muitos elogios, embora alguns tenham achado o café da manhã mediano e o serviço nos restaurantes irregular. No geral, espere uma estadia sofisticada e agradável para famílias, com excelentes comodidades, desde que você possa tolerar possíveis atrasos no check-in.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

Os hóspedes destacam o acesso ao Grand Resort Deck e às piscinas do Galaxy, com comodidades para famílias, um lounge executivo bem avaliado e um spa elogiado; alguns também podem usufruir de algumas instalações do Ritz Carlton. A equipe de ginástica recebe elogios.

Avaliações dos hóspedes relacionadas

10

Hiu Fai

10 de fev. de 2024

·

Hospedou-se por 1 noite

Good quality as usual Marriott standard, particularly the SPA

Good quality as usual Marriott standard, particularly the SPA

10

Ming Sze

19 de abr. de 2024

·

Hospedou-se por 4 noites

Fitness staff Christian is very good and helpful

Fitness staff Christian is very good and helpful

10

Apinya

14 de nov. de 2025

·

Hospedou-se por 2 noites

Excellent service and luxury hotel decor and great facilities

Excellent service and luxury hotel decor and great facilities

10

TAE JOON

3 de ago. de 2023

·

Hospedou-se por 1 noite

갤러시 야외수영장을 이용할 수 있다는게 최대 장점이네요. 다른 호텔에 비해 인테리어도 고급지고 놓고 온 물건이 있었는데, 잘 처리해주셨습니다. 조식부페는 크게 인상에 남는 음식이 없어서 그런지 보통정도로 추천합니다.

갤러시 야외수영장을 이용할 수 있다는게 최대 장점이네요. 다른 호텔에 비해 인테리어도 고급지고 놓고 온 물건이 있었는데, 잘 처리해주셨습니다. 조식부페는 크게 인상에 남는 음식이 없어서 그런지 보통정도로 추천합니다.

10

Gareth

20 de nov. de 2024

·

Hospedou-se por 2 noites

Really amazing hotel. The service was exceptional, the room was perfect. Everyone was very friendly and so attentive. They seem to have everything you could ever need in the room and the staff where very detail focussed, noticing we had a lot of shoes and had lots of charging cables so a shoe rack and cable ties arrived in an evening. The executive lounge I think is good value for money too, they say you have hors d'oeuvre and cocktails from 6pm but really it’s a buffet dinner and every type of drink. The location is very close to the strip and the Light Rail but being a separate complex (Galaxy) means it’s a bit quieter and easier when you want to step away but still have restaurants and shops available. Honestly, I think when I’m in the region again I’ll probably go for a couple of days just for the hotel. You also have access to some facilities in the Ritz Carlton, which has great restaurants and a super bar which is worth a visit. My thanks to Kayla and Celine at reception, Inga in the executive lounge, Rochelle the room attendant for making our stay so special!

Really amazing hotel. The service was exceptional, the room was perfect. Everyone was very friendly and so attentive. They seem to have everything you could ever need in the room and the staff where very detail focussed, noticing we had a lot of shoes and had lots of charging cables so a shoe rack and cable ties arrived in an evening. The executive lounge I think is good value for money too, they say you have hors d'oeuvre and cocktails from 6pm but really it’s a buffet dinner and every type of drink. The location is very close to the strip and the Light Rail but being a separate complex (Galaxy) means it’s a bit quieter and easier when you want to step away but still have restaurants and shops available. Honestly, I think when I’m in the region again I’ll probably go for a couple of days just for the hotel. You also have access to some facilities in the Ritz Carlton, which has great restaurants and a super bar which is worth a visit. My thanks to Kayla and Celine at reception, Inga in the executive lounge, Rochelle the room attendant for making our stay so special!

10

Seyu

30 de abr. de 2024

·

Hospedou-se por 2 noites

最高のホテルでした。プールは子供が夢中になった。

最高のホテルでした。プールは子供が夢中になった。

10

Michelle

2 de abr. de 2024

·

Hospedou-se por 2 noites

This property is amazing, great you can use all the Galaxy Facilities as well. Only complaint is we personally didnt like the beds.Found it hard to sleep all 3 nights

This property is amazing, great you can use all the Galaxy Facilities as well. Only complaint is we personally didnt like the beds.Found it hard to sleep all 3 nights

10

My Hong

8 de out. de 2024

·

Hospedou-se por 1 noite

The hotel was exceptional. From the warm welcome to the impeccable service, every aspect of our stay exceeded our expectations. The family-friendly amenities were impressive, and the personalized touch in helping us celebrate our 10-year anniversary was truly appreciated. We look forward to returning for another extraordinary experience in the future.

The hotel was exceptional. From the warm welcome to the impeccable service, every aspect of our stay exceeded our expectations. The family-friendly amenities were impressive, and the personalized touch in helping us celebrate our 10-year anniversary was truly appreciated. We look forward to returning for another extraordinary experience in the future.

6

Chung

10 de ago. de 2023

·

Hospedou-se por 3 noites

Hotel facilities especially the swimming pool area and The Deck are great for families. We were disappointed that some staff were not very friendly but it can be difficult with the language. There were some very friendly staff also. It took some time for the hotel to organise an extra bed for us with plenty of notice which we found disappointing.

Hotel facilities especially the swimming pool area and The Deck are great for families. We were disappointed that some staff were not very friendly but it can be difficult with the language. There were some very friendly staff also. It took some time for the hotel to organise an extra bed for us with plenty of notice which we found disappointing.

10

Chi-Chun

11 de jul. de 2024

·

Hospedou-se por 1 noite

非常棒，天浪淘園很好玩，適合全家出遊，工作人員也十分友善，去別的飯店也很方便！

非常棒，天浪淘園很好玩，適合全家出遊，工作人員也十分友善，去別的飯店也很方便！

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

Os quartos e as áreas comuns são consistentemente descritos como muito limpos, com serviço de limpeza diligente e detalhes atenciosos. Alguns relatos mencionam cheiro de cigarro em quartos para não fumantes e pequenos problemas de manutenção, como tomadas defeituosas ou luzes piscando no banheiro.

Avaliações dos hóspedes relacionadas

10

tse

29 de mar. de 2023

·

Hospedou-se por 2 noites

房間乾淨。

房間乾淨。

10

JINI

16 de nov. de 2025

·

Hospedou-se por 2 noites

너무 친절하시고, 깨끗하고 그냥 최고

너무 친절하시고, 깨끗하고 그냥 최고

10

DONGIL

25 de out. de 2023

·

Hospedou-se por 3 noites

I arrived at Macau Airport in the middle of the night. I went to the hotel in a van that I had booked through the hotel in advance, and it wasn't difficult to reserve the van. Thanks to roselle for her help. The room was clean and spacious, and the view was nice. I had mentioned a non-smoking room in advance, but the room smelled strongly of cigarettes, and there was no room to change to, so they changed me to a new room the next day. But it still smelled like cigarettes. The size of the room was the same, but the number of coffees provided in the room was small, and the type of tea was also changed to a lower grade. I stayed in the downgraded room for 3 days, paying the same amount. I went to the concierge to make a reservation for the restaurant I was planning to go to, and met roselle, who helped me make a van reservation in Korea. The restaurant was fully booked, so roselle recommended another place and it was a fantastic evening. Thanks again roselle. It was a perfect hotel except for the smell of cigarettes. I remembered this as a JW Marriate Hotel that I would like to visit again.

I arrived at Macau Airport in the middle of the night. I went to the hotel in a van that I had booked through the hotel in advance, and it wasn't difficult to reserve the van. Thanks to roselle for her help. The room was clean and spacious, and the view was nice. I had mentioned a non-smoking room in advance, but the room smelled strongly of cigarettes, and there was no room to change to, so they changed me to a new room the next day. But it still smelled like cigarettes. The size of the room was the same, but the number of coffees provided in the room was small, and the type of tea was also changed to a lower grade. I stayed in the downgraded room for 3 days, paying the same amount. I went to the concierge to make a reservation for the restaurant I was planning to go to, and met roselle, who helped me make a van reservation in Korea. The restaurant was fully booked, so roselle recommended another place and it was a fantastic evening. Thanks again roselle. It was a perfect hotel except for the smell of cigarettes. I remembered this as a JW Marriate Hotel that I would like to visit again.

10

Chi Ho

6 de abr. de 2023

·

Hospedou-se por 1 noite

房間大，整潔呢d必然員工服務態度一流

房間大，整潔呢d必然員工服務態度一流

10

chi hung

15 de fev. de 2026

·

Hospedou-se por 1 noite

各部門的職員都專業有禮, 房間整潔, 影觀超好！早餐質量皆好！唯一少少瑕疵是床頭電源插座, 一邊內部接觸不良, 充不了電；另一邊插口位移位, 插脚插不入！房間#26.216

各部門的職員都專業有禮, 房間整潔, 影觀超好！早餐質量皆好！唯一少少瑕疵是床頭電源插座, 一邊內部接觸不良, 充不了電；另一邊插口位移位, 插脚插不入！房間#26.216

10

Shiumung

22 de jun. de 2023

·

Hospedou-se por 5 noites

I rarely do review but this time we had a very great experience in JW Macau that I have to give credit to. We stayed for 5 nights at executive suite for a family trip - Inga and Amy in executive lounge are above and beyond. Meet all our needs and requests. Room is clean and comfortable, food in the executive lounge is good, very comfortable hotel that is in the Galaxy area but on the less crowded side. We are very happy with our stay and will definitely come back to JW Marriot Macau for our next stay.

I rarely do review but this time we had a very great experience in JW Macau that I have to give credit to. We stayed for 5 nights at executive suite for a family trip - Inga and Amy in executive lounge are above and beyond. Meet all our needs and requests. Room is clean and comfortable, food in the executive lounge is good, very comfortable hotel that is in the Galaxy area but on the less crowded side. We are very happy with our stay and will definitely come back to JW Marriot Macau for our next stay.

10

Sio Cheng

13 de jun. de 2023

·

Hospedou-se por 1 noite

交通方便，非常整潔及美觀

交通方便，非常整潔及美觀

10

Kwai Fun

27 de abr. de 2023

·

Hospedou-se por 1 noite

房間大，地方清潔，枕頭舒適，附近多美食又多地方shopping, 十分滿意。

房間大，地方清潔，枕頭舒適，附近多美食又多地方shopping, 十分滿意。

10

SZU MIN

24 de jun. de 2023

·

Hospedou-se por 2 noites

打掃非常勤勞!

打掃非常勤勞!

10

Patricia

23 de mai. de 2024

·

Hospedou-se por 2 noites

The check-in was fast and smooth. No hip cups on the process and staffs were patient in explaining the procedures. The room is very spacious and facing the pool view, staff was very kind to help to upgrade the room for us due to my friend’s birthday trip. The conceige staff Amy was very helpful in explaining the routes and advised us to take the express bus to hk instead of taking the ferry. Highly recommended to stay. The housekeeper was very detailed by cleaning our luggage’s wheel and tidy up the place very well. Ample of space for yoga too

The check-in was fast and smooth. No hip cups on the process and staffs were patient in explaining the procedures. The room is very spacious and facing the pool view, staff was very kind to help to upgrade the room for us due to my friend’s birthday trip. The conceige staff Amy was very helpful in explaining the routes and advised us to take the express bus to hk instead of taking the ferry. Highly recommended to stay. The housekeeper was very detailed by cleaning our luggage’s wheel and tidy up the place very well. Ample of space for yoga too

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são espaçosos e confortáveis, com vistas agradáveis e design atencioso. Alguns hóspedes acharam as camas ou travesseiros muito macios, e alguns mencionaram ruído, restrições na varanda ou pequenos problemas de manutenção.

Avaliações dos hóspedes relacionadas

6

SHIH HSI

4 de abr. de 2023

·

Hospedou-se por 3 noites

不知道為什麼，這次住在31樓行政套房，房間內沒幾分鐘就會傳來噪音，後來在猜是不是高樓層電梯井快速升降傳來的聲音，半夜也會有，頭一次住在飯店感覺這麼差

不知道為什麼，這次住在31樓行政套房，房間內沒幾分鐘就會傳來噪音，後來在猜是不是高樓層電梯井快速升降傳來的聲音，半夜也會有，頭一次住在飯店感覺這麼差

8

Wing Kit

28 de out. de 2023

·

Hospedou-se por 2 noites

非常舒適，係床褥太軟。

非常舒適，係床褥太軟。

10

Selene

31 de dez. de 2024

·

Hospedou-se por 1 noite

Room is spacious, comfy with nice view. Staff are helpful and especially attentive to elderly. Complimentary breakfast is delcious with lots of variety Only 1 minus--the pillows. Didn't notice the pillows were a bit too soft. So kept waking up at night and fixed the pillow.

Room is spacious, comfy with nice view. Staff are helpful and especially attentive to elderly. Complimentary breakfast is delcious with lots of variety Only 1 minus--the pillows. Didn't notice the pillows were a bit too soft. So kept waking up at night and fixed the pillow.

8

Sammi

17 de dez. de 2022

·

Hospedou-se por 1 noite

Great，景靚

Great，景靚

10

Pik Lung

2 de mar. de 2025

·

Hospedou-se por 1 noite

地點好，shopping同去官也街都非常方便。服務好，前台員工Kaye很細心，溝通過程愉快。房間舒適，只是有線的風筒不太方便。整體不錯，推薦！

地點好，shopping同去官也街都非常方便。服務好，前台員工Kaye很細心，溝通過程愉快。房間舒適，只是有線的風筒不太方便。整體不錯，推薦！

10

Michelle

2 de abr. de 2024

·

Hospedou-se por 2 noites

This property is amazing, great you can use all the Galaxy Facilities as well. Only complaint is we personally didnt like the beds.Found it hard to sleep all 3 nights

This property is amazing, great you can use all the Galaxy Facilities as well. Only complaint is we personally didnt like the beds.Found it hard to sleep all 3 nights

10

chi hung

15 de fev. de 2026

·

Hospedou-se por 1 noite

各部門的職員都專業有禮, 房間整潔, 影觀超好！早餐質量皆好！唯一少少瑕疵是床頭電源插座, 一邊內部接觸不良, 充不了電；另一邊插口位移位, 插脚插不入！房間#26.216

各部門的職員都專業有禮, 房間整潔, 影觀超好！早餐質量皆好！唯一少少瑕疵是床頭電源插座, 一邊內部接觸不良, 充不了電；另一邊插口位移位, 插脚插不入！房間#26.216

10

Phoebe

20 de nov. de 2023

·

Hospedou-se por 1 noite

Room is spacious

Room is spacious

10

Suen Yat Heung E

6 de jan. de 2024

·

Hospedou-se por 1 noite

Very good room design to cater for comfortable n the need of travellers. J M Mariott staff are very courtesy towards customers, well trained & welcome us which is very much appreciated.

Very good room design to cater for comfortable n the need of travellers. J M Mariott staff are very courtesy towards customers, well trained & welcome us which is very much appreciated.

10

Lung George

28 de mai. de 2023

·

Hospedou-se por 2 noites

I had a wonderful stay at this hotel to celebrate the birthday of my wife. The staff was very helpful and gave me a lot of good surprises. The facility and location were amazing. The room was spacious and clean, the bed was comfortable, and the view was stunning. I would definitely come back here again!

I had a wonderful stay at this hotel to celebrate the birthday of my wife. The staff was very helpful and gave me a lot of good surprises. The facility and location were amazing. The room was spacious and clean, the bed was comfortable, and the view was stunning. I would definitely come back here again!

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

A equipe em todos os departamentos é frequentemente elogiada por ser amigável, atenciosa e prestativa, com toques atenciosos para celebrações e suporte eficiente do concierge. No entanto, filas longas e, às vezes, caóticas no check-in são recorrentes, e alguns hóspedes relataram interações inconsistentes ou pouco amigáveis.

Avaliações dos hóspedes relacionadas

8

Benjamin

26 de dez. de 2023

·

Hospedou-se por 1 noite

The check in process is a chaos

The check in process is a chaos

6

POCHUAN

1 de mai. de 2024

·

Hospedou-se por 2 noites

除了check in的速度慢到無法忍受，排隊就30分鐘，check in再花20分鐘，真不懂到底有這麼困難....其他都還不錯

除了check in的速度慢到無法忍受，排隊就30分鐘，check in再花20分鐘，真不懂到底有這麼困難....其他都還不錯

10

Suk Ying

29 de set. de 2023

·

Hospedou-se por 1 noite

登記入住的女工作人員態度良好及笑容滿面，還很貼心處理我們的要求。更驚喜不單送了一個生日蛋糕，還送了一盒月餅！所有工作人員都好有禮貌。

登記入住的女工作人員態度良好及笑容滿面，還很貼心處理我們的要求。更驚喜不單送了一個生日蛋糕，還送了一盒月餅！所有工作人員都好有禮貌。

10

Tae Yang

3 de ago. de 2024

·

Hospedou-se por 3 noites

솔직히 프론트에서 대기가 길고 새치기도 있고 그런데 하우스키퍼와 도어맨등은 너무 고마웠어요 대체적으로 상당히 마음에 들어요

솔직히 프론트에서 대기가 길고 새치기도 있고 그런데 하우스키퍼와 도어맨등은 너무 고마웠어요 대체적으로 상당히 마음에 들어요

10

Gareth

20 de nov. de 2024

·

Hospedou-se por 2 noites

Really amazing hotel. The service was exceptional, the room was perfect. Everyone was very friendly and so attentive. They seem to have everything you could ever need in the room and the staff where very detail focussed, noticing we had a lot of shoes and had lots of charging cables so a shoe rack and cable ties arrived in an evening. The executive lounge I think is good value for money too, they say you have hors d'oeuvre and cocktails from 6pm but really it’s a buffet dinner and every type of drink. The location is very close to the strip and the Light Rail but being a separate complex (Galaxy) means it’s a bit quieter and easier when you want to step away but still have restaurants and shops available. Honestly, I think when I’m in the region again I’ll probably go for a couple of days just for the hotel. You also have access to some facilities in the Ritz Carlton, which has great restaurants and a super bar which is worth a visit. My thanks to Kayla and Celine at reception, Inga in the executive lounge, Rochelle the room attendant for making our stay so special!

Really amazing hotel. The service was exceptional, the room was perfect. Everyone was very friendly and so attentive. They seem to have everything you could ever need in the room and the staff where very detail focussed, noticing we had a lot of shoes and had lots of charging cables so a shoe rack and cable ties arrived in an evening. The executive lounge I think is good value for money too, they say you have hors d'oeuvre and cocktails from 6pm but really it’s a buffet dinner and every type of drink. The location is very close to the strip and the Light Rail but being a separate complex (Galaxy) means it’s a bit quieter and easier when you want to step away but still have restaurants and shops available. Honestly, I think when I’m in the region again I’ll probably go for a couple of days just for the hotel. You also have access to some facilities in the Ritz Carlton, which has great restaurants and a super bar which is worth a visit. My thanks to Kayla and Celine at reception, Inga in the executive lounge, Rochelle the room attendant for making our stay so special!

10

Shuk Mui

16 de nov. de 2023

·

Hospedou-se por 2 noites

The front desk customer service Yasmine is excellent and very friendly to the customers. I rate her 5 stars

The front desk customer service Yasmine is excellent and very friendly to the customers. I rate her 5 stars

10

Sui

22 de dez. de 2023

·

Hospedou-se por 2 noites

Everything were perfect, friendly staffs included room service staff as well as security staff an A for their helpfulness. Wait time for registration must be improve, I had waited an hour and a half was not a good standard for JW brand.

Everything were perfect, friendly staffs included room service staff as well as security staff an A for their helpfulness. Wait time for registration must be improve, I had waited an hour and a half was not a good standard for JW brand.

4

Mak

5 de abr. de 2023

·

Hospedou-se por 1 noite

Very bad check in/out and overall experience during the stay. The receptionist has no eye contact with guest at all and keep saying mandarin even though I speak in cantonese. The house keeping people keep pushing us to leave room when we are going to check out with bags at 11:10am where check out time is 11am. Very rude manner chef when ordering the omellete during breakfast. Strange service provided in the lounge bar where the waitress keep standing beside you to push you order. A very disapponted service and didn't expect such a poor service level in Marriot hotel.

Very bad check in/out and overall experience during the stay. The receptionist has no eye contact with guest at all and keep saying mandarin even though I speak in cantonese. The house keeping people keep pushing us to leave room when we are going to check out with bags at 11:10am where check out time is 11am. Very rude manner chef when ordering the omellete during breakfast. Strange service provided in the lounge bar where the waitress keep standing beside you to push you order. A very disapponted service and didn't expect such a poor service level in Marriot hotel.

2

Ching Lung Nick

30 de mai. de 2023

·

Hospedou-se por 1 noite

1. Check In 時間接近 2小時。 2. 澳門在29/5/2023封閉內港碼頭，但酒店沒有通知旅客，極度沒有責任。

1. Check In 時間接近 2小時。 2. 澳門在29/5/2023封閉內港碼頭，但酒店沒有通知旅客，極度沒有責任。

10

Patricia

23 de mai. de 2024

·

Hospedou-se por 2 noites

The check-in was fast and smooth. No hip cups on the process and staffs were patient in explaining the procedures. The room is very spacious and facing the pool view, staff was very kind to help to upgrade the room for us due to my friend’s birthday trip. The conceige staff Amy was very helpful in explaining the routes and advised us to take the express bus to hk instead of taking the ferry. Highly recommended to stay. The housekeeper was very detailed by cleaning our luggage’s wheel and tidy up the place very well. Ample of space for yoga too

The check-in was fast and smooth. No hip cups on the process and staffs were patient in explaining the procedures. The room is very spacious and facing the pool view, staff was very kind to help to upgrade the room for us due to my friend’s birthday trip. The conceige staff Amy was very helpful in explaining the routes and advised us to take the express bus to hk instead of taking the ferry. Highly recommended to stay. The housekeeper was very detailed by cleaning our luggage’s wheel and tidy up the place very well. Ample of space for yoga too

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Localização conveniente em Cotai, perto da Strip, do VLT, da Vila Antiga de Taipa e de muitas lojas; o complexo Galaxy parece um pouco mais tranquilo, mas conectado a outros hotéis. Alguns observam que o ponto de ônibus é um pouco distante e o transporte pela manhã pode ser complicado.

Avaliações dos hóspedes relacionadas

8

Wai Hang

4 de mar. de 2023

·

Hospedou-se por 1 noite

樣樣都唔錯，係shuttle bus 站離酒店比較遠

樣樣都唔錯，係shuttle bus 站離酒店比較遠

10

Selene

24 de fev. de 2023

·

Hospedou-se por 1 noite

It's a very convenient location in Cotai. Walkable distance to Taipa main tourist place, light rail station and Venetian. The property itself has all kinds of stores

It's a very convenient location in Cotai. Walkable distance to Taipa main tourist place, light rail station and Venetian. The property itself has all kinds of stores

8

siyoung

15 de set. de 2023

·

Hospedou-se por 3 noites

깨끗하고 전체적으로 좋았으나 호텔 픽업 서비스가 없어서 새벽에 공항으로 가야하는데 택시도 별로 없고 당황스러웠다 택시 예약도 안되고...

깨끗하고 전체적으로 좋았으나 호텔 픽업 서비스가 없어서 새벽에 공항으로 가야하는데 택시도 별로 없고 당황스러웠다 택시 예약도 안되고...

10

Pik Lung

2 de mar. de 2025

·

Hospedou-se por 1 noite

地點好，shopping同去官也街都非常方便。服務好，前台員工Kaye很細心，溝通過程愉快。房間舒適，只是有線的風筒不太方便。整體不錯，推薦！

地點好，shopping同去官也街都非常方便。服務好，前台員工Kaye很細心，溝通過程愉快。房間舒適，只是有線的風筒不太方便。整體不錯，推薦！

10

Gareth

20 de nov. de 2024

·

Hospedou-se por 2 noites

Really amazing hotel. The service was exceptional, the room was perfect. Everyone was very friendly and so attentive. They seem to have everything you could ever need in the room and the staff where very detail focussed, noticing we had a lot of shoes and had lots of charging cables so a shoe rack and cable ties arrived in an evening. The executive lounge I think is good value for money too, they say you have hors d'oeuvre and cocktails from 6pm but really it’s a buffet dinner and every type of drink. The location is very close to the strip and the Light Rail but being a separate complex (Galaxy) means it’s a bit quieter and easier when you want to step away but still have restaurants and shops available. Honestly, I think when I’m in the region again I’ll probably go for a couple of days just for the hotel. You also have access to some facilities in the Ritz Carlton, which has great restaurants and a super bar which is worth a visit. My thanks to Kayla and Celine at reception, Inga in the executive lounge, Rochelle the room attendant for making our stay so special!

Really amazing hotel. The service was exceptional, the room was perfect. Everyone was very friendly and so attentive. They seem to have everything you could ever need in the room and the staff where very detail focussed, noticing we had a lot of shoes and had lots of charging cables so a shoe rack and cable ties arrived in an evening. The executive lounge I think is good value for money too, they say you have hors d'oeuvre and cocktails from 6pm but really it’s a buffet dinner and every type of drink. The location is very close to the strip and the Light Rail but being a separate complex (Galaxy) means it’s a bit quieter and easier when you want to step away but still have restaurants and shops available. Honestly, I think when I’m in the region again I’ll probably go for a couple of days just for the hotel. You also have access to some facilities in the Ritz Carlton, which has great restaurants and a super bar which is worth a visit. My thanks to Kayla and Celine at reception, Inga in the executive lounge, Rochelle the room attendant for making our stay so special!

10

Shiumung

22 de jun. de 2023

·

Hospedou-se por 5 noites

I rarely do review but this time we had a very great experience in JW Macau that I have to give credit to. We stayed for 5 nights at executive suite for a family trip - Inga and Amy in executive lounge are above and beyond. Meet all our needs and requests. Room is clean and comfortable, food in the executive lounge is good, very comfortable hotel that is in the Galaxy area but on the less crowded side. We are very happy with our stay and will definitely come back to JW Marriot Macau for our next stay.

I rarely do review but this time we had a very great experience in JW Macau that I have to give credit to. We stayed for 5 nights at executive suite for a family trip - Inga and Amy in executive lounge are above and beyond. Meet all our needs and requests. Room is clean and comfortable, food in the executive lounge is good, very comfortable hotel that is in the Galaxy area but on the less crowded side. We are very happy with our stay and will definitely come back to JW Marriot Macau for our next stay.

10

Sio Cheng

13 de jun. de 2023

·

Hospedou-se por 1 noite

交通方便，非常整潔及美觀

交通方便，非常整潔及美觀

10

Chi-Chun

11 de jul. de 2024

·

Hospedou-se por 1 noite

非常棒，天浪淘園很好玩，適合全家出遊，工作人員也十分友善，去別的飯店也很方便！

非常棒，天浪淘園很好玩，適合全家出遊，工作人員也十分友善，去別的飯店也很方便！

10

Kwai Fun

27 de abr. de 2023

·

Hospedou-se por 1 noite

房間大，地方清潔，枕頭舒適，附近多美食又多地方shopping, 十分滿意。

房間大，地方清潔，枕頭舒適，附近多美食又多地方shopping, 十分滿意。

10

Lung George

28 de mai. de 2023

·

Hospedou-se por 2 noites

I had a wonderful stay at this hotel to celebrate the birthday of my wife. The staff was very helpful and gave me a lot of good surprises. The facility and location were amazing. The room was spacious and clean, the bed was comfortable, and the view was stunning. I would definitely come back here again!

I had a wonderful stay at this hotel to celebrate the birthday of my wife. The staff was very helpful and gave me a lot of good surprises. The facility and location were amazing. The room was spacious and clean, the bed was comfortable, and the view was stunning. I would definitely come back here again!

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O café da manhã e o lounge executivo são frequentemente apreciados, com boa variedade e custo-benefício. O feedback é misto no geral, com alguns achando o café da manhã mediano e problemas ocasionais de serviço nos restaurantes ou no café da manhã.

Avaliações dos hóspedes relacionadas

6

JUN HO

28 de nov. de 2024

·

Hospedou-se por 3 noites

조식/라운지 옵션을 만드는 것이 필요할 것 같네요.

조식/라운지 옵션을 만드는 것이 필요할 것 같네요.

10

ngan

31 de ago. de 2024

·

Hospedou-se por 1 noite

前堂服務好，謝謝前堂Sylvia 服務好，餐飲服務都很棒。早晨選擇都不錯

前堂服務好，謝謝前堂Sylvia 服務好，餐飲服務都很棒。早晨選擇都不錯

10

Toni

27 de dez. de 2023

·

Hospedou-se por 1 noite

Overall very satisfied. I would like especially mention Jessie for taking good care for my stay. Also not forget to mention grace. Best executive lounge service.

Overall very satisfied. I would like especially mention Jessie for taking good care for my stay. Also not forget to mention grace. Best executive lounge service.

10

Selene

31 de dez. de 2024

·

Hospedou-se por 1 noite

Room is spacious, comfy with nice view. Staff are helpful and especially attentive to elderly. Complimentary breakfast is delcious with lots of variety Only 1 minus--the pillows. Didn't notice the pillows were a bit too soft. So kept waking up at night and fixed the pillow.

Room is spacious, comfy with nice view. Staff are helpful and especially attentive to elderly. Complimentary breakfast is delcious with lots of variety Only 1 minus--the pillows. Didn't notice the pillows were a bit too soft. So kept waking up at night and fixed the pillow.

8

Wing Yu

27 de jan. de 2023

·

Hospedou-se por 2 noites

環境舒適但餐廳服務一般

環境舒適但餐廳服務一般

10

TAE JOON

3 de ago. de 2023

·

Hospedou-se por 1 noite

갤러시 야외수영장을 이용할 수 있다는게 최대 장점이네요. 다른 호텔에 비해 인테리어도 고급지고 놓고 온 물건이 있었는데, 잘 처리해주셨습니다. 조식부페는 크게 인상에 남는 음식이 없어서 그런지 보통정도로 추천합니다.

갤러시 야외수영장을 이용할 수 있다는게 최대 장점이네요. 다른 호텔에 비해 인테리어도 고급지고 놓고 온 물건이 있었는데, 잘 처리해주셨습니다. 조식부페는 크게 인상에 남는 음식이 없어서 그런지 보통정도로 추천합니다.

10

Gareth

20 de nov. de 2024

·

Hospedou-se por 2 noites

Really amazing hotel. The service was exceptional, the room was perfect. Everyone was very friendly and so attentive. They seem to have everything you could ever need in the room and the staff where very detail focussed, noticing we had a lot of shoes and had lots of charging cables so a shoe rack and cable ties arrived in an evening. The executive lounge I think is good value for money too, they say you have hors d'oeuvre and cocktails from 6pm but really it’s a buffet dinner and every type of drink. The location is very close to the strip and the Light Rail but being a separate complex (Galaxy) means it’s a bit quieter and easier when you want to step away but still have restaurants and shops available. Honestly, I think when I’m in the region again I’ll probably go for a couple of days just for the hotel. You also have access to some facilities in the Ritz Carlton, which has great restaurants and a super bar which is worth a visit. My thanks to Kayla and Celine at reception, Inga in the executive lounge, Rochelle the room attendant for making our stay so special!

Really amazing hotel. The service was exceptional, the room was perfect. Everyone was very friendly and so attentive. They seem to have everything you could ever need in the room and the staff where very detail focussed, noticing we had a lot of shoes and had lots of charging cables so a shoe rack and cable ties arrived in an evening. The executive lounge I think is good value for money too, they say you have hors d'oeuvre and cocktails from 6pm but really it’s a buffet dinner and every type of drink. The location is very close to the strip and the Light Rail but being a separate complex (Galaxy) means it’s a bit quieter and easier when you want to step away but still have restaurants and shops available. Honestly, I think when I’m in the region again I’ll probably go for a couple of days just for the hotel. You also have access to some facilities in the Ritz Carlton, which has great restaurants and a super bar which is worth a visit. My thanks to Kayla and Celine at reception, Inga in the executive lounge, Rochelle the room attendant for making our stay so special!

10

chi hung

15 de fev. de 2026

·

Hospedou-se por 1 noite

各部門的職員都專業有禮, 房間整潔, 影觀超好！早餐質量皆好！唯一少少瑕疵是床頭電源插座, 一邊內部接觸不良, 充不了電；另一邊插口位移位, 插脚插不入！房間#26.216

各部門的職員都專業有禮, 房間整潔, 影觀超好！早餐質量皆好！唯一少少瑕疵是床頭電源插座, 一邊內部接觸不良, 充不了電；另一邊插口位移位, 插脚插不入！房間#26.216

10

Shiumung

22 de jun. de 2023

·

Hospedou-se por 5 noites

I rarely do review but this time we had a very great experience in JW Macau that I have to give credit to. We stayed for 5 nights at executive suite for a family trip - Inga and Amy in executive lounge are above and beyond. Meet all our needs and requests. Room is clean and comfortable, food in the executive lounge is good, very comfortable hotel that is in the Galaxy area but on the less crowded side. We are very happy with our stay and will definitely come back to JW Marriot Macau for our next stay.

I rarely do review but this time we had a very great experience in JW Macau that I have to give credit to. We stayed for 5 nights at executive suite for a family trip - Inga and Amy in executive lounge are above and beyond. Meet all our needs and requests. Room is clean and comfortable, food in the executive lounge is good, very comfortable hotel that is in the Galaxy area but on the less crowded side. We are very happy with our stay and will definitely come back to JW Marriot Macau for our next stay.

4

Mak

5 de abr. de 2023

·

Hospedou-se por 1 noite

Very bad check in/out and overall experience during the stay. The receptionist has no eye contact with guest at all and keep saying mandarin even though I speak in cantonese. The house keeping people keep pushing us to leave room when we are going to check out with bags at 11:10am where check out time is 11am. Very rude manner chef when ordering the omellete during breakfast. Strange service provided in the lounge bar where the waitress keep standing beside you to push you order. A very disapponted service and didn't expect such a poor service level in Marriot hotel.

Very bad check in/out and overall experience during the stay. The receptionist has no eye contact with guest at all and keep saying mandarin even though I speak in cantonese. The house keeping people keep pushing us to leave room when we are going to check out with bags at 11:10am where check out time is 11am. Very rude manner chef when ordering the omellete during breakfast. Strange service provided in the lounge bar where the waitress keep standing beside you to push you order. A very disapponted service and didn't expect such a poor service level in Marriot hotel.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

10

chi hung

15 de fev. de 2026

·

Hospedou-se por 1 noite

各部門的職員都專業有禮, 房間整潔, 影觀超好！早餐質量皆好！唯一少少瑕疵是床頭電源插座, 一邊內部接觸不良, 充不了電；另一邊插口位移位, 插脚插不入！房間#26.216

各部門的職員都專業有禮, 房間整潔, 影觀超好！早餐質量皆好！唯一少少瑕疵是床頭電源插座, 一邊內部接觸不良, 充不了電；另一邊插口位移位, 插脚插不入！房間#26.216

10

JINI

16 de nov. de 2025

·

Hospedou-se por 2 noites

너무 친절하시고, 깨끗하고 그냥 최고

너무 친절하시고, 깨끗하고 그냥 최고

10

Apinya

14 de nov. de 2025

·

Hospedou-se por 2 noites

Excellent service and luxury hotel decor and great facilities

Excellent service and luxury hotel decor and great facilities

10

WANJUN

11 de out. de 2025

·

Hospedou-se por 2 noites

좋습니다

좋습니다

10

Pik Lung

2 de mar. de 2025

·

Hospedou-se por 1 noite

地點好，shopping同去官也街都非常方便。服務好，前台員工Kaye很細心，溝通過程愉快。房間舒適，只是有線的風筒不太方便。整體不錯，推薦！

地點好，shopping同去官也街都非常方便。服務好，前台員工Kaye很細心，溝通過程愉快。房間舒適，只是有線的風筒不太方便。整體不錯，推薦！

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 00:00

Antes de 11:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

Tem uma pergunta?

As respostas instantâneas de IA são baseadas em informações do hotel

Para organizar o check-in, entre em contato com a propriedade pelo menos 72 horas antes de sua chegada, usando as informações contidas na confirmação da reserva. Hóspedes devem entrar em contato com a propriedade com antecedência para receber as instruções de check-in. Eles serão recebidos pela equipe da recepção no momento da chegada. Em caso de dúvidas, entre em contato com a propriedade usando os dados que estão na confirmação da reserva. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.

O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio
Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.

Os quartos com acesso ao club lounge incluem benefícios para uma ou duas pessoas. Aplicam-se cobranças adicionais se a ocupação for de mais de 2 hóspedes.
Planos tarifários que incluem café da manhã incluem a refeição para um máximo de 2 adultos. Aplicam-se cobranças adicionais para mais de 2 hóspedes adultos.

É necessário reservar os seguintes serviços: serviços de massagem e tratamentos de spa. As reservas podem ser feitas contatando hotel antes da viagem usando as informações para contato fornecidas na confirmação de reserva.
Até 2 crianças de até 11 anos de idade têm estadia gratuita quando ocupam o quarto dos pais ou guardiães, usando as camas existentes.
É proibida a entrada de animais, inclusive cães-guia, nesta propriedade.
Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).

Taxa de café da manhã com buffet: MOP 338.8 para adultos e MOP 165 para crianças
Taxa para cama dobrável: MOP 500.0 por diária

A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.