Name: Hyatt Place Chicago/Downtown - The Loop
Address: 28 North Franklin Street, Chicago, Illinois, US
Price range: US$ 124–US$ 1.041 per night
Rating: 8.38

Opinião dos hóspedes

O Hyatt Place Chicago/Downtown - The Loop recebe elogios pela localização central e conveniente, quartos geralmente limpos e espaçosos, e funcionários simpáticos. As avaliações também mencionam limpeza inconsistente, vistas limitadas, custos de estacionamento fora do hotel e problemas ocasionais com elevadores, piscina ou restaurante.

Os quartos são frequentemente descritos como grandes e confortáveis, embora alguns hóspedes relatem paredes finas e pequenos problemas ocasionais de temperatura ou eletricidade. O café da manhã geralmente recebe comentários positivos, mas multidões, horários de encerramento antecipados e inclusões pouco claras são reclamações recorrentes, e as opções de bar ou restaurante são modestas, sem serviço de quarto tradicional. No geral, espere uma base prática e sem luxos no coração do Loop.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

Pequena piscina interna com capacidade limitada e fechamentos ocasionais; a academia é considerada boa. Os elevadores tiveram falhas causando esperas, o bar ou restaurante tem horário de funcionamento limitado ou cardápio restrito, e o estacionamento é fora do local e caro, sem serviço de manobrista.

Avaliações dos hóspedes relacionadas

4

Nancy

23 de mar. de 2025

·

Hospedou-se por 1 noite

No attached parking. There’s a ramp across the street but it was $62 a night during time of visit. 3/22/2025. Very tight temporary loading area. We had a group of 14 (6 children) so we had a lot of luggage but there were no carts or dolly available so we had to make several trips from the lobby up and down to our rooms. Description online was misleading— saying there was breakfast but it’s actually $11 per person, not complimentary. No microwaves in room. Pillows on bed were very small. No blackout curtains so we can see light shining from the large windows from the building across from us (about 30 feet) even with the blinds pulled down.

8

Mark

3 de abr. de 2025

·

Hospedou-se por 3 noites

My stay was lovely. Couldn’t ask for a better trip. The staff was very courteous besides one lady who was there for the breakfast line but other than that it was fantastic!!! Would definitely stay again

8

Tammara

27 de ago. de 2025

·

Hospedou-se por 2 noites

The location was perfect, it was very clean and comfortable. Did have trouble with the bathroom door staying closed even after trying to lock it. The pool room was a little chilly, but overall was a great place.

10

kurtis

4 de mai. de 2025

·

Hospedou-se por 1 noite

The only downside was expensive parking

8

Karla

3 de jan. de 2025

·

Hospedou-se por 2 noites

Pool was closed on our stay

8

Mark

5 de abr. de 2025

·

Hospedou-se por 2 noites

Excellent staff. Solid property. The elevator situation needs to be looked at. They have three elevators and one has been down for two weeks. Staff and service crew are using the other two elevators and the wait times can become extremely long.

4

Suzanne

4 de ago. de 2025

·

Hospedou-se por 3 noites

I was there for 2 days and elevator broke down 3 times. Fryer in restaurant was broken limiting menu. Walls very thin, so I got to listen to a crying baby for 2 days. Doors also sweaky. Carpets on floors are frayed by elevators. Needed to leave earlier and manager refused to waive last night, but also did not come out of the office to speak with me instead used an employee as a go between. As a past GM, I know policy could be waived and the room could have been resold as it was lollapalooza and an employee informed me that they were sold out.

4

Anastasia

17 de ago. de 2025

·

Hospedou-se por 2 noites

Biggest gripe is that the parking is down the street, and $62 per night! That really needs to be up front. The pool is indoor on the second floor with a max capacity of 25 but theres no place for their "pet friendly" guests to do their business. Their suggestion was to take a walk and find some gravel. Even airports have potty zones.

10

Melissa

29 de mai. de 2025

·

Hospedou-se por 1 noite

Location is perfect for my business travel. Gym was nice, Hotel is clean.

10

Jose Antonio

10 de jul. de 2025

·

Hospedou-se por 2 noites

I was very pleased with the location and price first & foremost. The hotel was beautifully taken care of and the room was very spacious of my family of 5. The only minor drawbacks is the pool is small (10 ppl max) can enjoy it comfortably. And avoid parking in the open parking areas!!! They will charge $50+ vs going thru iparkit app and save 50% and best part is you can locate, reserve & prepay parking all around the city. BEST KEPT SECRET!!!!

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

Muitas avaliações destacam quartos e áreas públicas limpos, mas a limpeza é inconsistente, com serviços não realizados e problemas ocasionais no quarto, como manchas, insetos ou odores persistentes.

Avaliações dos hóspedes relacionadas

6

Brandi

2 de ago. de 2024

·

Hospedou-se por 2 noites

The bathroom in our hotel room was dingy/dirty. There was 'hair' stuck to the ceiling from a past guest as well a hand towel. The ceiling fan did not work unless there was not one which there should have been. There was also discoloration around the ceiling vent, it could have been water damage or mildew.

4

Anusha

27 de jun. de 2025

·

Hospedou-se por 4 noites

I stayed for 5 days and didnt have housekeeping show up for the entire duration. I even requested housekeeping at the front desk, but still nothing. It is convenient and relatively clean, but really poor service.

8

Samantha

19 de out. de 2025

·

Hospedou-se por 1 noite

Very clean

10

Tatyana

17 de ago. de 2025

·

Hospedou-se por 1 noite

It was normal stay. Had bugs in the first room we received so we’re moved to another

4

Kasia

22 de out. de 2024

·

Hospedou-se por 2 noites

No service came to clean my room or bring fresh towels during my 2 day stay. I found old food under the couch, which was disgusting. The lightbulbs in the room needed to be replace and were flickering nonstop.

2

Oumar

9 de jul. de 2024

·

Hospedou-se por 1 noite

Room was very dirty to begin with , dirty floor and sheets and also had a strong smell of chlorine. The girls that checked me were nice but then the guy there when I came back was rude and not helpful at all said he could only downgrade my room if I wanted to change. Only good experience was the check in , everything else made me regret staying here . Will not be returning at all . Don’t recommend staying here

10

Sergio

15 de out. de 2024

·

Hospedou-se por 1 noite

Clean room

6

Chandrashekar

27 de set. de 2024

·

Hospedou-se por 1 noite

Reserved 4 rooms and location of property was good. Cleanliness was average , staff was friendly.

8

Grace

30 de jun. de 2024

·

Hospedou-se por 2 noites

The room could have used a little more attention when cleaning, but was generally comfortable and very spacious. The staff were all incredibly kind and helpful.

4

Isela

4 de jul. de 2025

·

Hospedou-se por 2 noites

Pull out mattress was very stained. So was lamp

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são frequentemente espaçosos e confortáveis, mas o ruído pode passar entre os quartos e alguns relatam problemas de temperatura, tomadas ou aparelhos; micro-ondas geralmente não são fornecidos.

Avaliações dos hóspedes relacionadas

4

Queen Latifa

4 de jul. de 2025

·

Hospedou-se por 2 noites

No views of anything. It seemed so old and near sketch dark alleyways

8

Jorge

16 de jun. de 2025

·

Hospedou-se por 2 noites

The Room was too dark

10

Irene

30 de ago. de 2025

·

Hospedou-se por 1 noite

Good service and the room is spacious

6

Charlotte

3 de ago. de 2025

·

Hospedou-se por 2 noites

The hotel and room was clean. The room was very small, and dark with a view on the wall of the next building. We understand that it was a prime weekend but selling hotel room this small at this price is very disheartening. We have been in Chicago downtown area very often, and this was by far the most expensive we ever pay and we never had such a small dark room. We felt taking advantage of. Disappointed

8

Han

16 de ago. de 2025

·

Hospedou-se por 1 noite

Huge room!

8

Lucy

2 de abr. de 2025

·

Hospedou-se por 2 noites

Hotel was wonderful. The room was modern, clean and VERY large. It was near subway stop, client, and restaurants. My only complaint is that the motor vehicle noise was loud even though I was on an upper floor.

8

Pedro

1 de fev. de 2024

·

Hospedou-se por 1 noite

All electric outlets were not working, and I lost files due to lack of power. Recharging batteries was not possible. It was a short stay and no time to fix anything. Room was not "ready" for the incoming guest. Otherwise, stay was perfect, and I will continue to visit Hyatt Place when in Chicago.

8

Julia

4 de ago. de 2025

·

Hospedou-se por 3 noites

Hotel was good for my family’s visit to Chicago. The only issue we had was the room was very humid and quite warm the first 36 hours regardless of what we set thermostat at. Even the carpeting felt damp. By our last day/night it finally cooled off and became less muggy (it was in the 70s outside so not heat wave related).

4

ashwin

14 de set. de 2024

·

Hospedou-se por 2 noites

The area around the property is extremely noisy and noise isolation was terrible between the rooms as well. This was a horrible stay

8

Charles

10 de set. de 2023

·

Hospedou-se por 2 noites

Need the room air conditioner to be colder.. the pool is small but the gym was fantastic..

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

Os funcionários são frequentemente elogiados por serem simpáticos e atenciosos, com check-ins rápidos e check-in antecipado concedido às vezes. No entanto, os hóspedes também relatam check-ins longos ou atrasados, erros no tipo de quarto ou reservas excessivas, falta de acompanhamento das solicitações e resolução desigual de problemas.

Avaliações dos hóspedes relacionadas

2

Eric Alonso

1 de set. de 2025

·

Hospedou-se por 1 noite

Everything about the building was good, however, the check in was at 3 pm and my room wasn't ready by 6:00pm. In the end they couldn't give me the room i requested and ended up giving me 2 single rooms instead of a double and I had to sleep in a different room separated from my family. Even with all the inconvenience, they didn't even offer a compensation.

4

Anusha

27 de jun. de 2025

·

Hospedou-se por 4 noites

I stayed for 5 days and didnt have housekeeping show up for the entire duration. I even requested housekeeping at the front desk, but still nothing. It is convenient and relatively clean, but really poor service.

10

Gail

10 de dez. de 2023

·

Hospedou-se por 1 noite

Staff was extremely accommodating. The bartender/waitress last night was very attentive. Inna at the checkin desk was friendly, knowledgeable and very helpful.

4

Izabella

20 de mar. de 2025

·

came in early morning and the staff on duty told us our room was ready (gave us a room key and all. when we proceeded to room, it still had guests in it. when we left for the day and came back around 1030 pm, our room was still not ready. super inconvenient & at that point could have driven home.

4

Bryan

13 de jul. de 2024

·

Hospedou-se por 1 noite

I have never been concerned about my safety in a hotel. There was a significant and long disturbance at 1:24am. I had my wife and son and the incident caused me to be concerned that people were entering rooms! I called the front desk 4 times and kept getting voicemail. Eventually I was able to contact the front desk but was so concerned I could not get back to sleep.

10

Franklin

1 de abr. de 2025

·

Hospedou-se por 1 noite

Check-in was easy and fast. We got here early and they had our room ready for us. It was 9;45 am so we had time to see sites without our bags. Wonderful!

6

Clarke

23 de set. de 2025

·

Hospedou-se por 4 noites

We’ve stayed here before and usually have a solid experience. The place is clean and the staff is great, but this visit was frustrating. We were here four nights. For three of those days the outlet bank that powers the refrigerator and coffee maker was out. Maintenance got it working once for a few hours, then it failed again overnight and our food was warm by morning. I reported it during the stay and again at checkout. No one offered a room change, a working mini fridge, or any gesture to make it right. We like this property and want to come back, but please fix the electrical on that side of the room and coach the team on service recovery. A simple fix, an alternative, or even a small credit would have gone a long way.

6

Catherine

15 de set. de 2025

·

Hospedou-se por 2 noites

The room was average and fine for the night. Check-in took way too long, and I didn’t get into my room until after 3 PM. Breakfast also closed up way earlier than the posted time, which was disappointing. The best part is the location, which was really convenient.

10

Michelle

20 de jun. de 2025

·

Hospedou-se por 2 noites

The staff was friendly and accommodating.

10

Lynn

25 de set. de 2025

·

Hospedou-se por 2 noites

Staff was incredible, such a seamless checkin and checkout. Great, safe location close enough to the riverwalk and plenty of coffee and quick grab food places nearby. Ate dinner at the bar and the food was great. Room was clean, quiet and comfortable. Overall I’d recommend to anyone.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Localização central no Loop, a uma curta distância a pé do Riverwalk, Willis Tower, transporte público e muitas atrações. Alguns observam que a área é mais tranquila nos fins de semana, com menos opções de restaurantes nas proximidades e moradores de rua ocasionais.

Avaliações dos hóspedes relacionadas

10

Courtney

10 de set. de 2024

·

Hospedou-se por 1 noite

Great location in downtown. We walked everywhere we wanted to go and enjoyed the beautiful weather. Friendly and accommodating staff.

8

Karen

24 de jun. de 2024

·

Hospedou-se por 3 noites

Was a great location. We took the train in from Midway Airport and it was 2 blocks to the hotel. Easy walk to History museum, Art Institute, Water Tower, Grant Park, Al’s Italian Beef, Lou Malnati’s Pizza, and the River Walk where we did an excellent river and lake cruise.

10

Allison

21 de jun. de 2025

·

Hospedou-se por 1 noite

Perfect loop location near all the office buildings and river. Also close to OTC. Barebones and lacking charm, but got the job done and was clean!

8

Amanda

1 de set. de 2024

·

Hospedou-se por 2 noites

Great walkable location. You have to park a ways away but I felt safe walking to and from my car. Close to Giordano’s and Willis Tower. The room was fine. Walls are pretty thin so I could hear the guests in the next room pretty easily. But overall, a good place to stay.

10

Julian

3 de ago. de 2025

·

Hospedou-se por 3 noites

A great location

10

Patricia

9 de mai. de 2024

·

Hospedou-se por 3 noites

Hotel was in a great location!

10

Shelly

15 de mai. de 2025

·

Hospedou-se por 1 noite

Easy access with a great locatiin. Near good restaurants, clean and really nice staff

10

Melissa

29 de mai. de 2025

·

Hospedou-se por 1 noite

Location is perfect for my business travel. Gym was nice, Hotel is clean.

6

arrowsmith

17 de set. de 2024

·

Hospedou-se por 4 noites

The good bits… - They serve Starbucks - You need a pass to activate the elevator (begs the question: is there an issue with non-guests using the pool, etc? See below) - Beds were comfy - Shower was good - Plenty of towels (& pool towels) The bad bits - Lots of hobos outside hotel and along nearby streets. - 3 hobos inside the hotel, asking staff for drinks!! 1 got in the elevator with me (yes, for real) 1 tried to get in the pool area (yup, for real). But he was unsuccessful. Because nobody would let him in. - Stupid guests activate the elevator for others. (Ie., the above non-residents!) - This place has security issues! - There is only a ‘no parking zone’ for drop off/check in/check out, etc. There is a fire hydrant right on the curb! - Don’t pay the hotel for their parking. Get the iparkit app. The app costs nothing. - I paid $80 for 3.5 days, With in / out privileges. - The hotel wanted $200 (also with the same privileges). Tut tut. Greed? Things to note: This hotel is about 20-40 min walk from the fun, activities, etc. (Check with google maps so you are fully informed) We enjoyed the morning stroll. However, after 12 hours of town life, our feet were throbbing (knowing we still had 30 mins walk to the hotel) Lots of affiliate programs offer free breakfast. Check out before you book. We were asked for $11 each. We declined. There are some great/amazing places for brekkie. (See my other reviews) Weekends are really quiet. Closed places all around

10

Renee Kenna

6 de ago. de 2024

·

Hospedou-se por 4 noites

I always love Hyatt. We chose this hotel because it was me and my two teenage kids. We all had our own bed, including sofa bed. Plenty of room, refrigerator, clean, friendly. We had never been to Chicago, so I think I would have stayed in Magnificent Mile now that I know where things are. Hyatt Place in the Loop is in the financial district and a lot of things are closed on the weekend, and early during the week, as far as restaurants etc. That being said, this is still a great hotel and reasonable priced. The food options at the hotel are meh, but still overall with all the options off property, the location is walkable to most things and we had a great time!

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O café da manhã é frequentemente elogiado pela qualidade e variedade, mas pode ficar lotado, acabar, fechar cedo ou ser cobrado quando não se espera. As opções de refeições no local são limitadas e não há serviço de quarto tradicional.

Avaliações dos hóspedes relacionadas

4

Nancy

23 de mar. de 2025

·

Hospedou-se por 1 noite

No attached parking. There’s a ramp across the street but it was $62 a night during time of visit. 3/22/2025. Very tight temporary loading area. We had a group of 14 (6 children) so we had a lot of luggage but there were no carts or dolly available so we had to make several trips from the lobby up and down to our rooms. Description online was misleading— saying there was breakfast but it’s actually $11 per person, not complimentary. No microwaves in room. Pillows on bed were very small. No blackout curtains so we can see light shining from the large windows from the building across from us (about 30 feet) even with the blinds pulled down.

8

Jahneka

4 de abr. de 2024

·

Hospedou-se por 1 noite

We have stayed here before and loved it this time we asked for bedding for the pull out and they were running low, if u do need it ask earlythey told us its first come first serve. This is the first time i have ever had to ask most hotels we stay in have extra bedding for pull outs in the room. Breakfast was a bad experience this time, they ran out of mny things and closed early.

8

Lisa

21 de jun. de 2025

·

Hospedou-se por 2 noites

It was a nice experience. Beautiful hotel. The breakfast could have been better and the mattress on the sofa be was worn.

10

Christine

26 de fev. de 2024

·

Hospedou-se por 2 noites

The rooms were very spacious, gorgeous view, comfortable beds. We especially liked how clean everything was. The breakfast was delicious.

8

Jacquelyn

15 de abr. de 2024

·

Hospedou-se por 3 noites

Great location. Excellent breakfast included with stay. Air conditioning did not work in room.

10

Justin

23 de mar. de 2025

·

Hospedou-se por 2 noites

Friendliest satff and clean room. Great breakfast. Nice pool.

8

Antonio

9 de set. de 2024

·

Hospedou-se por 2 noites

Limited food options for breakfast and dinner.

10

Mckenze

22 de jun. de 2025

·

Hospedou-se por 2 noites

Great hotel! Staff was very helpful. Breakfast was great. It was in close proximity to a lot of restaurants and fast food. It was also in a quiet area.

8

Sariah

7 de out. de 2025

·

Hospedou-se por 1 noite

The breakfast was great, the space was clean. I couldn't find the sofa linens and some of the outlets didnt work. Maybe there is a switch i needed to turn on? Maybe that needs to be labeled better.

8

Tonja

5 de jan. de 2024

·

Hospedou-se por 2 noites

continental breakfast was not very good....most of things not replenished and long lines were not moving fast. showed signs of a wide variety of choices to eat but most were empty and we got there to eat 1.5 hours after breakfast was served. very disapointing

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Mês	Preço médio
janeiro	US$ 134
fevereiro	US$ 137
março	US$ 180
abril	US$ 230
maio	US$ 326
junho	US$ 398
julho	US$ 354
agosto	US$ 335
setembro	US$ 385
outubro	US$ 362
novembro	US$ 227
dezembro	US$ 170

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $607	22 $340	23 $277	24 $273
25 $228	26 $738	27 $1.041	28 $714	29 $234	30 $212	31 $205

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1 $201	2 $368	3 $451	4 $408	5 $235	6 $247	7 $315
8 $202	9 $620	10 $524	11 $549	12 $248	13 $243	14 $258
15 $207	16 $402	17 $459	18 $458	19 $231	20 $240	21 $262
22 $134	23 $126	24 $124	25 $130	26 $135	27 $202	28 $186
29 $217	30 $401

Hyatt Place Chicago/Downtown - The Loop

Preços para Hyatt Place Chicago/Downtown - The Loop

Média de preços por mês

Sobre esta propriedade

Localização

Opções de quarto

Quarto, várias camas, vista para a cidade (Two Queen Beds with Sofa Bed)

Quarto, acessível

Quarto, várias camas, acessível (Two Queen Beds with Sofa Bed)

Quarto, várias camas (Two Queen Beds with Sofa Bed)

Quarto, 1 cama King e sofá-cama

Quarto, várias camas, acessível

Quarto, 1 cama King e sofá-cama, vista para a cidade

Quarto, 1 cama King e sofá-cama, acessível, banheira

Quarto, 1 cama King e sofá-cama (Specialty)

Quarto, 1 cama King e sofá-cama, no canto

Quarto, 1 cama King e sofá-cama, acessível (Specialty)

Avaliações dos hóspedes sobre Hyatt Place Chicago/Downtown - The Loop

Quem se hospeda aqui?

Opinião dos hóspedes

Políticas da propriedade

Instruções de check-in

Depósito de segurança

Informações importantes

Extras opcionais

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Preços para próximas datas

Dados da empresa