Name: Holiday Inn Express & Suites Austin NW - Four Points by IHG
Address: 8300 N FM620 Building I, Austin, Condado de Travis, US
Price range: US$ 67–US$ 172 per night
Rating: 8.7

Opinião dos hóspedes

No Holiday Inn Express & Suites Austin NW - Four Points by IHG, os hóspedes frequentemente elogiam os quartos limpos e silenciosos, a equipe atenciosa e o café da manhã gratuito consistentemente bom, além da localização conveniente perto de lojas, restaurantes e acesso ao Lago Travis.

Diversos comentários mencionam uma sensação de desgaste, reformas em andamento e problemas como corredores sujos ou com cheiro de mofo, elevadores com defeito e serviço de limpeza inconsistente, incluindo sujeira ou insetos ocasionais nos banheiros. Os quartos recebem feedback misto em relação ao conforto, com camas firmes, ar condicionado barulhento ou fraco e Wi-Fi lento ou instável aparecendo em vários relatos. Espere uma estadia prática, mas a manutenção e o conforto podem variar.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

A piscina e a hidromassagem são apreciadas, mas a piscina pode estar muito fria e alguns móveis da piscina estão desgastados. O estacionamento é geralmente fácil (incluindo opções cobertas ou seguras), embora alguns o tenham achado limitado, e problemas com os elevadores e interrupções devido às reformas aparecem em vários comentários.

Avaliações dos hóspedes relacionadas

4

Margie L

7 de jul. de 2025

·

Hospedou-se por 4 noites

I'm 70 years old and invited my 75 yo sister for a 5 day respite. Ha! This was among my top worst hotel stays ever. The facility was in mediocre shape, the back hallway exit near rm #102 was blocked (who knows why,) and the smell of the glue, flooring, and garbage was awful. I reported a "wet carpet smell to desk clerk Tues. night and Saturday it was still there. No baseboards? No Business Center? Just an unbooted computer in lobby. Housekeeper was kind. Cook was cordial, food was bland. For $575.00 I expected much more. 😳

10

Yahaira

2 de jun. de 2025

·

Hospedou-se por 2 noites

Staff was friendly and the locations was great! Has a good amount of things that are close by and was easy to get in and out of the property. Really liked the covered patio for the pool, as well the covered parking lot that’s under the hotel!!! It was a very safe place to stay at! Great for a girls trip!!!

4

Darrah

6 de jun. de 2025

·

Hospedou-se por 1 noite

The lobby and exterior was lovely! Then you approached the elevator. Looks like a rehab had been started and then just left. The elevator was dirty and the button loghts didn't work. The 2nd floor continued to be dirty and trashed with a potential remodel. The room was dated. The chairs has dust in the cushions. The king sized bed was hard. Then the shower. OMG! Ive never had to take a washcloth to clean a showerhead before. Filthy with mold. The corners of the tub was moldy and the assist bars were jacked up. And of course the tub didnt drain... Then with this being in the heat of TX, i tried to hydrate. 1st with the water in the fitness room.Then the cold water they offered in the lobby. Both had a nasty taste. Definitely not filtered. Not what i expected from a Holiday Inn.

8

Edgar

15 de abr. de 2025

·

Hospedou-se por 1 noite

Quiet area, secure parking , good breakfast.

10

Henry

3 de jan. de 2025

·

Hospedou-se por 1 noite

Good place to stay with family. Elevator was not working at that time, so we use stair to carry our luggage. Breakfast was ok in my opinion, not many option. Plastic cup was to small and flimsy. But overall was a nice experience for 4 night stay.

10

Ken

4 de mai. de 2025

·

Hospedou-se por 4 noites

Room was nice and comfortable. Our floor was under construction with painting being done so it didn't present very well. Hottub was awesome but the pool was freezing cold and all the pool chairs were torn.

8

Sumeet

7 de mai. de 2023

·

Hospedou-se por 1 noite

Need more elevators

8

Jack

18 de out. de 2024

·

Hospedou-se por 3 noites

Good parking, close to the lakes, would recommend

8

Andres

26 de ago. de 2025

·

Hospedou-se por 1 noite

Nice pool. Friendly crew. Clean and comfortable. Nice pool and jacuzzi

6

Julie

14 de ago. de 2025

·

Hospedou-se por 3 noites

Parking was not great

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

Muitos hóspedes descrevem a propriedade e os quartos como muito limpos, mas outros relatam problemas como corredores sujos ou com cheiro de mofo, mofo ou manchas no banheiro e pragas ocasionais. A consistência da limpeza varia, com alguns elogiando estadias impecáveis e outros observando detalhes perdidos, como toalhas ou tapetes sujos.

Avaliações dos hóspedes relacionadas

2

Ian

27 de jul. de 2024

·

Hospedou-se por 3 noites

BUGS! Unfortunately, this Holiday Inn is way past needing a renovation. Do not be fooled by the photos, they are very misleading. Peeling paint, cracked tile, dirty and worn carpet, whole place smells like mold. Overall, that would have been enough to make me want to leave, but the place also has bugs. I’d post photos, if Expedia would let me. We had crickets, pencil bugs, flies, and beetles in our room. And when brought the photos to the managers attention (Cheyenne), I was told “these aren’t the pest kind of bugs”. This place needs to be better taken care of, they need better customer service, and they need to replace their cleaning staff. The manager may be ok sleeping with bugs, but I wouldn’t pay for the experience if I were you! Lastly, this review could have been avoided if they had let me leave and refunded the days I was not using. But they refused to do even that. Shameful.

6

Samuel

6 de ago. de 2024

·

Hospedou-se por 2 noites

The air conditioner was so loud that we could not sleep. The carpet was dirty and our kids’ feet would turn black from walking on it. Breakfast was amazing and the best part. The pool is also very well designed as part is under shade and the other part in the sun.

10

Darin

21 de set. de 2023

·

Hospedou-se por 1 noite

With our son in school across the street this is becoming our new home away from home. Always clean. Staff is always friendly and helpful.

10

Brandi

18 de jun. de 2023

·

Hospedou-se por 1 noite

This was a very comfortable hotel. The room could not have been any cleaner. The breakfast was fabulous. The only complaint I have is the mildew smell in the hallway, but other than that it was fantastic.

6

Valeria

16 de jul. de 2023

·

Hospedou-se por 2 noites

Our stay was good except for the fact that as soon as we walked into our room I had to kill 2 roaches that I found in the restroom other than that the hotel was nice and in a really good location

4

Darrah

6 de jun. de 2025

·

Hospedou-se por 1 noite

The lobby and exterior was lovely! Then you approached the elevator. Looks like a rehab had been started and then just left. The elevator was dirty and the button loghts didn't work. The 2nd floor continued to be dirty and trashed with a potential remodel. The room was dated. The chairs has dust in the cushions. The king sized bed was hard. Then the shower. OMG! Ive never had to take a washcloth to clean a showerhead before. Filthy with mold. The corners of the tub was moldy and the assist bars were jacked up. And of course the tub didnt drain... Then with this being in the heat of TX, i tried to hydrate. 1st with the water in the fitness room.Then the cold water they offered in the lobby. Both had a nasty taste. Definitely not filtered. Not what i expected from a Holiday Inn.

6

Adrian

8 de abr. de 2025

·

Hospedou-se por 1 noite

I liked the breakfast. I did not like the fact that the bathroom towel I user had a hair and bathtub. The bathtub had stains and had a crack of 3 inches. My room outside gave a bad appearance including by the elevator. The elevator you had to press several times before it took you up or down.

10

Clarissa

11 de mai. de 2025

·

Hospedou-se por 2 noites

The place was nice and clean and the staff met all our needs.

10

Ehab

13 de nov. de 2025

·

Hospedou-se por 1 noite

Clean hotel!

10

Lynn

1 de jan. de 2025

·

Hospedou-se por 3 noites

Extremely immaculate, good fresh, replenished, and HOT food Staff members desk check in were so kind and friendly. We so appreciated our house keeping ladies sweet conversations and smiles all around I stay in many properties even internationally and this property is at the top of my choices.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são geralmente confortáveis e silenciosos para muitos, mas vários mencionam uma decoração desatualizada, colchões firmes com travesseiros achatados e ar condicionado barulhento ou fraco. Alguns relatam Wi-Fi lento ou instável e TVs mais antigas sem streaming, além de ruído ocasional de quartos adjacentes.

Avaliações dos hóspedes relacionadas

8

beatrice

26 de jul. de 2023

·

Hospedou-se por 3 noites

Everything was great from check in and breakfast. Rooms where clean. One thing is the beds where super uncomfortable. You can feel the springs on them. The pull out couch was more comfortable than beds. You guys should really invest in pillow tops or exchange all beds. Worst sleep.

10

Chris

1 de jan. de 2025

·

Hospedou-se por 1 noite

We absolutely loved our stay. We are in shock at the low price for such a nice hotel. Everything was great. The room was spacious, incredibly quiet and very clean. The bed was comfortable. The breakfast had some great options and even included Greek yogurt and chocolate milk. The indoor/outdoor pool and hot tub looked good although we didn't use it. The fitness room is small but it worked for the two of us. The location is great...near lots of shops and Lake Travis. The service was excellent. I highly recommend it.

8

Alexis

12 de mai. de 2025

·

Hospedou-se por 4 noites

It looked like there was some construction happening on the floor we were on. The air conditioner didn't work properly and only cooled if you had it on constant fan.

6

Kathy

13 de ago. de 2025

·

Hospedou-se por 1 noite

Disappointed....air conditioner was old and didn't keep the room real cool...I like to sleep with lots of covers and could not because I was too warm...Also, the shower and tub were outdated...the rooms at this Holiday Inn seem really old...very disappointing

8

Michelle

9 de dez. de 2024

·

Hospedou-se por 1 noite

Only issue was the walls are thin. The people above our room were very loud and stomped when they walked

6

Scott

5 de nov. de 2025

·

Hospedou-se por 2 noites

The bed was too hard for side sleepers like me. The mattress was too firm. The elevator button for the 2nd floor was not working properly, and I had to take a couple of rides to the 3rd floor because the button wasn't working well and was difficult to push. The hotel is dated. The TV was not a smart TV so no streaming. The wi fi was painfully slow and I had to use my mobile phone hotspot to stream the college football games on Saturday. The check in was fine. The room was clean, just dated and old.

8

Dalila

2 de jun. de 2025

·

Hospedou-se por 5 noites

The stay overall was good. The bed was very firm and the pillows went flat as soon as your head hits the pillow. They must of been renovating because room numbers weren't hung up and it looked like fresh paint in the hallway. We had an issue of having the wrong type of room but the night audit at the desk fixed it quickly which I really appreciate his help.

6

Thelma

21 de set. de 2024

·

Hospedou-se por 1 noite

The room are old

10

David

8 de ago. de 2023

·

Hospedou-se por 1 noite

Excellent location for the access to the lake area and dining. Wonderful room size. Bigger than I expected. A decent free breakfast. The buffet needs some potatoes or grits, remember Texans like that.

6

William

14 de jan. de 2025

·

Hospedou-se por 4 noites

People were very friendly but elevator was on the blink and the refrigerator made a lot of noise.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

Muitos destacam a equipe atenciosa e acolhedora e o check-in tranquilo, com alguns funcionários elogiados pela excelente ajuda. No entanto, há relatos de profissionalismo inconsistente, respostas lentas e algumas reclamações sérias sobre o tratamento de problemas ou cobranças.

Avaliações dos hóspedes relacionadas

2

Melissa

9 de mar. de 2025

·

Hospedou-se por 3 noites

Bad experience with money taken from our room by housekeeping on our first day. Told front desk they said they would look into it. On the day we checked out the front desk told me they asked housekeeping and they told them they didn't take any money and that he believed his staff, pretty much called me a liar and said we had to have misplacedthe money. On the second day they had kids and other people not in uniform helping clean the rooms so really how would they know who really was in the room. Would not recommend due to can't trust staff in room.

10

Maddison

6 de jan. de 2025

·

Hospedou-se por 1 noite

I just have to say 5 stars for Tyler he was the best employee to help me with my situation. Seriously amazing customer service!! Super clean facility, and beautiful amenities. As well as its so nice to be walking distance of restaurants, breakfast and a close drive to downtown.

6

adrain

30 de dez. de 2024

·

Hospedou-se por 2 noites

Rude staff

10

Evelyn

28 de jan. de 2025

·

Hospedou-se por 4 noites

The staff was very nice and accommodating and the rooms were clean. The breakfast was decent as far as included meals go. It was nice to have a coffee pod machine and microwave in the room as well. There was always fresh fruit, rolls and there was a pancake machine for the included lobby breakfast. I did not try any of the restaurants in walking distance but there were plenty of them. It definitely served the purpose and was reasonably priced. If your looking for a clean, safe place to stay with comfortable beds then I would recommend the Holiday Inn Express Four Points.

10

Sara

13 de mar. de 2025

·

Hospedou-se por 3 noites

Super friendly and courteous staff.

10

Caitlynn

13 de out. de 2025

·

Hospedou-se por 2 noites

This was my first time traveling solo and I was nervous going in but the staff and the comfort of the hotel was EXCEPTIONAL. Shout-out to Cali at the front desk for making my trip so much more enjoyable!!! A great place to stay overall!

10

Linda

1 de jun. de 2025

·

Hospedou-se por 2 noites

Easy to get to, even for out-of-towners. Very nice breakfast. Super easy check in and even easier check out. Clean comfortable room.!

8

Jenna

23 de dez. de 2024

·

Hospedou-se por 1 noite

Fine overall; however it was off putting that the hotel reception acted unsure if the room was ready, blamed the system for not being updated, said housekeeping was being unresponsive but did go check to see that it was ready. This was all an hour and a half past check in time, so it was disconcerting that reception was unaware if its rooms were ready.

6

Jordan

14 de fev. de 2025

·

Hospedou-se por 1 noite

Stay was great. Pajeet at the front desk was very helpful, he should get a raise. Only problem is the 100 dollar hold for 5 to 7 business days. The turned around should be much quicker if using debit card. Some of us don't use credit cards, and that is straining and unacceptable for 5 to 7 business days to get refunded 100 dollars.

10

Lynita

20 de fev. de 2025

·

Hospedou-se por 1 noite

We have six rooms. Checking in was so easy. Thanks Holiday Inn Express.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

A localização é amplamente elogiada por ser tranquila e conveniente, perto de restaurantes, lojas e do Lago Travis, com fácil acesso às principais estradas; vários hóspedes se sentiram seguros. Alguns observam que é um pouco mais distante da rodovia do que o esperado.

Avaliações dos hóspedes relacionadas

10

Yahaira

2 de jun. de 2025

·

Hospedou-se por 2 noites

Staff was friendly and the locations was great! Has a good amount of things that are close by and was easy to get in and out of the property. Really liked the covered patio for the pool, as well the covered parking lot that’s under the hotel!!! It was a very safe place to stay at! Great for a girls trip!!!

10

Alejo

1 de jan. de 2025

·

Hospedou-se por 4 noites

Excellent. Great location for those that like natural attractions. Close to lake travis.

8

Henry

3 de jan. de 2025

·

Hospedou-se por 3 noites

Nice place to stay, close to some restaurants

10

Henry L

14 de abr. de 2024

·

Hospedou-se por 1 noite

Great location. Easy checkin

10

Daniella

19 de mai. de 2025

·

Hospedou-se por 2 noites

The hotel is located in a quiet location, surrounded by shops, restaurants, and easy access to major highways.

10

Tongge

13 de mai. de 2024

·

Hospedou-se por 1 noite

Not far from the Oasis. Easy parking. Good breakfast.Nice price performance ratio

10

Lin

4 de jun. de 2023

·

Hospedou-se por 9 noites

I came to Austin to visit a friend. The hotel location was perfect. It’s very clean and it offers decent hotel breakfast. I was very happy with the value it provides overall.

10

Linda

31 de dez. de 2024

·

Hospedou-se por 1 noite

It took longer than anticipated off hwy but it was a nice area. Everyone we came in contact was very nice.

10

Cesar

1 de mai. de 2025

·

Hospedou-se por 3 noites

Really good hotel, breakfast, location, all

10

Marygrace

27 de mar. de 2023

·

Hospedou-se por 6 noites

Nice hotel, close to where I was doing business and some dining options around nearby. Like that the HEB was close, too.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O café da manhã é frequentemente elogiado como bom a excelente, com opções quentes e variadas, e é frequentemente citado como um destaque. Alguns hóspedes o acharam limitado ou sem graça às vezes e notaram itens faltantes ou descartáveis ocasionais e preocupações com a apresentação.

Avaliações dos hóspedes relacionadas

10

Doreen

18 de jun. de 2024

·

Hospedou-se por 3 noites

Breakfast was better than most places, quiet rooms. Outside pool mostly covered. Good value for the money.

10

Kenneth

20 de abr. de 2025

·

Hospedou-se por 3 noites

Good breakfast. Friendly staff. Clean room.

8

Linda

21 de jan. de 2024

·

Hospedou-se por 1 noite

The breakfast was limited in the food offered and the time that it was offered as well. Coffee was ok but the creamer containers not very clean. Disappointed. I have stayed at this location before and remembered it being better.

4

Margie L

7 de jul. de 2025

·

Hospedou-se por 4 noites

I'm 70 years old and invited my 75 yo sister for a 5 day respite. Ha! This was among my top worst hotel stays ever. The facility was in mediocre shape, the back hallway exit near rm #102 was blocked (who knows why,) and the smell of the glue, flooring, and garbage was awful. I reported a "wet carpet smell to desk clerk Tues. night and Saturday it was still there. No baseboards? No Business Center? Just an unbooted computer in lobby. Housekeeper was kind. Cook was cordial, food was bland. For $575.00 I expected much more. 😳

10

srinivasa

8 de mai. de 2023

·

Hospedou-se por 2 noites

They serve the best breakfast! Liked it!!

10

Loyd

26 de jan. de 2025

·

Hospedou-se por 1 noite

This hotel had one of the best breakfast buffets that I have seen at comparable hotels. Kudos to the management. Keep it up.

8

Amanda

11 de mai. de 2025

·

Hospedou-se por 1 noite

Property was very clean and we had a nice stay. Breakfast was amazing.

10

Kathie

4 de ago. de 2025

·

Hospedou-se por 1 noite

Great staff, clean and comfortable beds Had a fabulous breakfast. Slept like a baby.

6

Thomas

7 de jan. de 2023

·

Hospedou-se por 19.363 noites

Most everything was fine with the hotel. Every day they were missing some breakfast items. There were some tears in my comforter. The shop by the desk didn’t have a whole lot of anything. Not a bad stay but compared to other Holiday Inns it was a little lack luster.

10

Balumahendra

5 de jan. de 2025

·

Hospedou-se por 1 noite

Very nice. Breakfast was great and lots of options and friendly staff.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Mês	Preço médio
janeiro	US$ 65
fevereiro	US$ 77
março	US$ 88
abril	US$ 84
maio	US$ 93
junho	US$ 81
julho	US$ 79
agosto	US$ 78
setembro	US$ 81
outubro	US$ 102
novembro	US$ 85
dezembro	US$ 73

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $74	19 $77	20 $77	21 $100	22 $172	23	24
25 $150	26 $76	27 $85	28 $90	29 $114	30 $118	31 $134

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1 $84	2 $85	3 $85	4 $85	5 $113	6 $114	7 $114
8 $81	9 $85	10 $85	11 $88	12 $114	13 $125	14 $121
15 $81	16 $80	17 $80	18 $80	19 $102	20 $106	21 $109
22 $67	23 $80	24 $85	25 $88	26 $114	27 $118	28 $106
29 $76	30 $80

Holiday Inn Express & Suites Austin NW - Four Points by IHG

Preços para Holiday Inn Express & Suites Austin NW - Four Points by IHG

Média de preços por mês

Sobre esta propriedade

Localização

Opções de quarto

Quarto standard, 2 camas de solteiro, acessível

Quarto standard, 1 cama King, acessível

Quarto standard, 1 cama King, acessível (Mobility)

Quarto standard, 1 cama King (Leisure)

Quarto standard, 1 cama King

Suíte, 1 cama de solteiro, acessível (Hearing)

Quarto standard, 1 cama King, acessível (HEARING)

Quarto standard

Quarto standard, 2 camas Queen

Suíte

Suíte, 2 camas Queen

Quarto standard, acessível (HEARING)

Suíte, 1 cama King

Suíte, 2 camas de solteiro, acessível (Hearing)

Suíte, 1 cama de solteiro, acessível

Suíte, 1 cama de solteiro, acessível (Mobility)

Avaliações dos hóspedes sobre Holiday Inn Express & Suites Austin NW - Four Points by IHG

Quem se hospeda aqui?

Opinião dos hóspedes

Políticas da propriedade

Instruções de check-in

Depósito de segurança

Informações importantes

Extras opcionais

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