I did two stars for how well it was maintained only because the AC was out, however they let me know at the beginning of the check in process. They offered to reimburse me if I wanted to go to another hotel. I declined. Room was pretty stuffy when we first started the stay, but there was a stand fan (dusty so wasn’t as nice and cold as a clean one), but it worked along with having the lanai door open. The room overall was okay, one of the outlets didn’t work. And the one we used to plug the fans in by the bed was loose. Wasn’t a fan of the view but that’s not the hotels fault the building next door hasn’t been touched since it caught fire I think around 2020, so if you don’t care for a view then you’ll be okay. Besides AC issues, one elevator working, and the out of service outlet in room it was a good stay. Staff from the front to the valet were friendly. I didn’t swim in the pool but it was nice looking and shaded.
I did two stars for how well it was maintained only because the AC was out, however they let me know at the beginning of the check in process. They offered to reimburse me if I wanted to go to another hotel. I declined. Room was pretty stuffy when we first started the stay, but there was a stand fan (dusty so wasn’t as nice and cold as a clean one), but it worked along with having the lanai door open. The room overall was okay, one of the outlets didn’t work. And the one we used to plug the fans in by the bed was loose. Wasn’t a fan of the view but that’s not the hotels fault the building next door hasn’t been touched since it caught fire I think around 2020, so if you don’t care for a view then you’ll be okay. Besides AC issues, one elevator working, and the out of service outlet in room it was a good stay. Staff from the front to the valet were friendly. I didn’t swim in the pool but it was nice looking and shaded.