Hampton Inn & Suites Hutto Austin

Arrived checked out the hotel pool was closed was told 2 differnt stories on why then went to take a shower that night and the water was luke warm more cold than warm. Pull out bed in sofa was horriable no blanket sheet didnt fit the bed. Room had a funny smell was nothing like advertised would not recommend to anyone.

Excellent hotel and location to downtown businesses, restaurants and highways. The morning breakfast area is large and quite cozy. The food set out was clean, hot and tasty. Adequate parking area. Do yourself a favor and book a room here.

Had a good stay just cost a lot for the rooms to not have a pool for the kids

Overall the area is great and has a lot of options. The staff was good; however when we asked about pool hours we were provided with the times but no mention the pool was closed for some reason. Our entire stay it was closed and no mention of it was provided.

Stay was pretty decent. Wasn't too happy about the pool not working/open the first 3 days I was there. Gym was ok. Breakfast every morning was good. Room was clean and the AC ran cold so that was a big plus. The last day I was there, we had a hiccup on booking but they extended it with no problem but i wasn't charged the same price as the other days. They said they couldn't honor that price because I went 3rd party. That wasn't in my budget but it wasn't totally their fault. Only issue I really had was every time I called front desk, nobody answered. All in all the stay was ok. I probably won't stay there again though.

Maid service only every 5th day. Can ask for more towels, bed to be made, wastebaskets to be emptied. Staff great. Breakfast good. Nice, unheated pool. We'd stay there again. I'll bring some dust cloths.

The hotel facility was overall in good condition. The light in the bathroom over the mirror did not work and the TV channel listings did not match the channel numbers when using the TV. Teh pool appeared to be in need of cleaning.

Very comfortable stay, plenty of places to eat near by. Pool was clean and breakfast buffet was great. Quick access to freeway made it easy to visit the surrounding areas.

Front desk people were averagely nice. Although, we were not told the pool was not working. We got all ready for the pool and then asked if they had any fresh towels. The front desk guy then advices us of the pool being maintenance. Also, they did not tell us they had breakfast included. I had to read it on the emailed receipt. They need to be a little more informative. These are things people need to know. The room was not very clean. Thank God I brought my Clorox spray and wipes. Won’t be staying here again.

I was there for one day and it was faboulous. The morning breakfast was the usual. We could not get into the pool.

Quiet, hotel and rooms were clean, staff friendly and breakfast was decent.

Nice, clean hotel.

Needing some update in bathroom and carpets. Blow dryer was disgusting.

Staff was wonderfully helpful. Breakfast was very good and well staffed each morning. Room was clean and area was convenient. Would stay again.

Coming from out of town for a family funeral, is always a good feeling staying at a hotel where it feels like home. A comfortable clean environment with good food and great service as if you where visiting grandma house for the weekend. Totally satisfied with the stay that makes you want to come back.

Check in was good, quick and easy. Room was poorly cleaned and maintained. Excessively sticky tile in entry way, paint peeling from ceiling in bathroom. Woke up in the morning to find ants in all of our snacks. Did not stay the second night. Hotel manager refused to speak with me. Refused to provide refund for the second night. Only point of contact is an email address. Not what I expect from a Hilton property.

Everyone was very professional and friendly. Rooms were clean.

Bed Bugs!!! Went with softball team. 3 rooms had bed bugs. They were very accommodating to me with a refund and all but not too the rest of the team.

Front desk people were averagely nice. Although, we were not told the pool was not working. We got all ready for the pool and then asked if they had any fresh towels. The front desk guy then advices us of the pool being maintenance. Also, they did not tell us they had breakfast included. I had to read it on the emailed receipt. They need to be a little more informative. These are things people need to know. The room was not very clean. Thank God I brought my Clorox spray and wipes. Won’t be staying here again.

It was okay. No hot water shower head was terrible and sheets were not clean

The staff were great. Friendly and helpful. The condition of the property was above average. The beds werent pillowtops which I prefer and the tv was iffy. Besides those two things it was a good stay.

Front desk lady was lovely. Friendly service. I’d stay again. Only knock is the small, deflated pillows.

The property is nice, but the thermostat was not working in our room, and the mattress coils could be felt.

Shower water pressure was nearly unusable

My one complaint is the lack room darlening curtain. I was on ground floor and property flood lights eluminated my room and only had privacy shades.

Our room was clean when we stayed there but the bed was hard and it was very uncomfortable it made my back hurt. Even the fold out couch was uncomfortable. The breakfast was good. The only thing was the bed were hard as a rock.

The room was hot.

We had a security light shine in our room. There is no way to block it out. Rifridgearator did'nt work.

Breakfast was very good. But there weren't any usb plugs in the room. I'd prefer a comfort height toilet.

The light coming through the window all night long Room 320 bad night

ERICA IS A WONDERFUL EMPLOYEE!!!! SHE IS PERSONABLE AND WILLING TO BE OF ASSISTANCE. THE FOOD WAS VERY MUCH ABOVE THE OTHER HOTELS I HAVE STAYED AT RECENTLY.

I would like to say that. Everything went perfect with my stay at this hotel but. It seems something always goes wrong, after returning to the hotel a little after midnight, we found that we were locked out of our room. The nightclerk was very helpful and explained that we were. In the wrong room, even though we had been there 2 days. It took over two hours to straighten it out while all of my items were still in the my original room. The management staff was inept at being able to actually sort out the issue and do anything for us.And just kept blaming the girl at night.Who was new even though she did nothing wrong. Stay here if you plan on having no one too complain to and a staff that doesn't know what they're doing.

Absolutely LOVE this hotel! The woman that checked me in both stats was beyond awesome! She was friendly, quick, great at her job and deserves a raise! She had everything ready to go and was very helpful. Even got to meet my mutts, Thor and Luna and made them feel welcome too! Thank you! Highly recommend!!!

They charged us two times for the stay and the property manager tried to say there were no other charges made I had to call Hilton customer support to find out what was going on.

Staff was wonderfully helpful. Breakfast was very good and well staffed each morning. Room was clean and area was convenient. Would stay again.

Stay was pretty decent. Wasn't too happy about the pool not working/open the first 3 days I was there. Gym was ok. Breakfast every morning was good. Room was clean and the AC ran cold so that was a big plus. The last day I was there, we had a hiccup on booking but they extended it with no problem but i wasn't charged the same price as the other days. They said they couldn't honor that price because I went 3rd party. That wasn't in my budget but it wasn't totally their fault. Only issue I really had was every time I called front desk, nobody answered. All in all the stay was ok. I probably won't stay there again though.

I will give them 0 stars. My mom passed away and my moms funeral I knew I was going to see family I haven’t seen in a long time.I knew I would be late.called that day of check in told the day person didn’t get a name that I would be checkin in very late. We arrive at 2 am no one is at the front desk guest approached the front desk to and none is there I called the number that was left on a sign on the counter. That number goes straight to front desk.I called Hilton they called several times and no answer we wait 2 hrs in the lobby front desk clerk never arrived. Than we go wait outside she arrives at 5 am. She told us that we were a no show and that they sold our room. They charged me 170 they said there was nothing she could do about it. they said they were I asked her if I can use their restroom she is yes than she said please leave the property as soon as you are done. I stay at hotels all the time never have been treated like this. It was the worst feeling.to being treated that way.. I was never rude to her in any way and she was so rude to us.I was already feeling down missing my mom and to get treated like that the worst. where does this front desk lady disappear all night?

On 11/15 we returned since the night before the service was amazing. However, I guess while the boss is out the employee will show their true colors. I show up to rent a room again and from the lobby area the receptionist ask me what do I need and I tell her that I’m there to rent a room again and the look on her face looks annoyed! Then when she finally gets to the front desk I tell her it’s a possibility that I may need to rent for two days but wondering if Sunday is the rate of more. She then responds with no and immediately asks me for my ID all while she sighing the whole time. Since she never gave me any information on the next day rental I asked her about a roller bed. Not only did she sigh again but also rolled her eyes. She wanted me to follow her to the laundry room so that I can get the linens for the roller bed. She takes up stairs I go to the room to the leave the linens she follows and sees the suite has a sofa bed and tells me I don’t need a roller bed because there’s a sofa bed. I explain to her that both my kids to fit there and that’s why I need the roller since it comes in the suite I rented. She gives me an attitude and wants me to follow her to wherever they have the roller bed. I tell her that I can’t get it due to issues with my body. She then looks at me and say well get him! I told her that he wasn’t with me right now that he was with family but that I would have him get it. She looked at me with a frustrated look and walked away.

Very friendly staff. Had no issues during check-in or checkout. Continental breakfast was lovely, made fresh by a very personable lady. Great stay overall.

Staff was very welcoming. Conveniently located room. Good breakfast. Excellent coffee.

Excellent hotel and location to downtown businesses, restaurants and highways. The morning breakfast area is large and quite cozy. The food set out was clean, hot and tasty. Adequate parking area. Do yourself a favor and book a room here.

Staff was wonderfully helpful. Breakfast was very good and well staffed each morning. Room was clean and area was convenient. Would stay again.

Right in Hutto, TX, not just in the area

Quite and accesible.

Clean and close to many venues

Clean and quiet location. Good breakfast

We were in town for a music festival. It was located in a very convenient spot. The breakfast was delicious and always well stocked.

Good price. Good location for hiking access. Stayed 4 nights and they didn't clean the room. Nice staff. The bathtub facet had a small leak that was never fixed.

Always a nice stay. Easy access to shopping, dining and toll road. Awesome breakfast and great staff.

Very comfortable stay, plenty of places to eat near by. Pool was clean and breakfast buffet was great. Quick access to freeway made it easy to visit the surrounding areas.

ERICA IS A WONDERFUL EMPLOYEE!!!! SHE IS PERSONABLE AND WILLING TO BE OF ASSISTANCE. THE FOOD WAS VERY MUCH ABOVE THE OTHER HOTELS I HAVE STAYED AT RECENTLY.

We were in town for a music festival. It was located in a very convenient spot. The breakfast was delicious and always well stocked.

Breakfast was very good with wide variety of food. Coffee was very good. room was great except too dry. both of us felt very dried out through the night and both got headaches, which is not normal for my wife. Some humidifying capability during winter is suggested.

Great clean rooms. Breakfast was amazing and very cool front desk. Would definitely recommend!

Always a nice stay. Easy access to shopping, dining and toll road. Awesome breakfast and great staff.

Our stay was decent, I’ve been to better Hampton Inn’s. We arrived at the hotel around 3:30 and left next day around 10:30. Since we got there until we left one of the elevators had what seemed dog dookie on the floor and was never wiped down. Breakfast area was clean, but most of the food trays were empty. We had to continuously ask the lady for them to be refilled. It seemed like they only had one employee in the whole breakfast area. She seemed annoyed when we kept asking for food and she would just say, “you have to wait”.

Breakfast was very good. But there weren't any usb plugs in the room. I'd prefer a comfort height toilet.

Very comfortable stay, plenty of places to eat near by. Pool was clean and breakfast buffet was great. Quick access to freeway made it easy to visit the surrounding areas.

Very friendly staff. Had no issues during check-in or checkout. Continental breakfast was lovely, made fresh by a very personable lady. Great stay overall.

Staff was very welcoming. Conveniently located room. Good breakfast. Excellent coffee.