Haven Montauk

We were early and were going to ask for a beach pass until the room was ready. The girl at the desk, Jamilla(I hope I spelled it right) told us that of course we could have the passes. Also, not only was the room ready, but we got a free upgrade from a studio to a one bedroom. It was perfect. We had a great time. The staff and guests were very friendly. We’ve stayed there several times and are planning to again

Friendly staff, they have bicycles you can use while staying there. The beach area was quite and within walking distance. Hotel was clean, you do need to wait until 7am for coffee so be prepared if you are an early riser like myself.

The location in Montauk was great. The staff also was great- Once you're checked in, they have a texting system so you can respond with questions or let them know if you need anything that way which I found very convenient. The pool area was nice, and it was nice that even though we got there before we could check in, we had access to that area. While it is in Montauk and we were there during a summer weekend, which is an expensive area and time to be there, it still felt like we were paying way too much for the room- the room was perfectly normal and clean but it's still a motel room. The beds were comfy.

Besides one front desk attendant that was beyond inviting and sweet, everything about this place was disappointing. We found a few ants in the room, and there was absolutely no service or wifi in our room. If it did work, it was for 2 minutes before it crashed again. The motel claims there is free wifi but both servers they gave us did not work well at all. When i called about this, a woman at the desk said “well it’s working for me so”. Also, the pool was not cleaned yet even tho we stayed after memorial day. We didn’t have access to all the amenities such as the grill or pool. There was no coffee machine or microwave in the room, so it was basically up to us to go out everyday and drive 30 minutes to the market to get food if we didn’t want to spend money on 3 meals a day. You have to drive everywhere to get anything, and the nearest Dunkin is 50 minutes away. CVS is 30 minutes away. The town is about 25 minutes away. The beach is not on site as well. The beach is a 10-15 minute drive, but the bay is across the street. There was nothing really to do here and honestly, not worth the amount we paid. I’m very disappointed. I did think one of the desk attendants was very friendly and caring, but the others were just straight up rude. I wish I got her name so I could tell her boss how nice she was.

We have been coming here every year since Covid and truly love the space. The only small complaints that I have are that there are no longer floats for the pool, which is something we thoroughly enjoyed and additionally, the walls are incredibly thin, so you hear, almost every movement that you’re next-door neighbor makes. This ends up, typically not being an issue, but when you get younger folks who like to party, it does definitely impede your ability to sleep and relax. This year, we also noticed that you have to physically ask for a campfire at night, which is different than the previous four years. We’ve been where there is just typically a fire made every evening. Having a campfire there without needing to ask for one I think is so special because you really get to know people who are staying, and it creates a sense of community. I would recommend that campfires exist, regardless of whether or not people ask for them. Otherwise, we will be back next year, we absolutely love Montauk and all that it has to offer.

The hotel was very pleasantly located near the harbor which was a nice surprise. the Room was clean and the fire pit / picnic area was also an added benefit. The rooms were no frills but very clean.

A wonderful surprise! I booked this last minute and was so pleased with the room, the staff and the little things, like the beach pass, bicycle and a quiet location that made my stay just perfect. Will be back.

Clean and cutely decorated with activities available to you like bikes, bonfires, and beach chairs.

Nice getaway with family! Kind staff, clean rooms

Very clean room and excellent service

Excellent Location near a privet beach easy access to downtown. Hotel has a very friendly staff and super clean property. Highly recommend

Friendly staff, they have bicycles you can use while staying there. The beach area was quite and within walking distance. Hotel was clean, you do need to wait until 7am for coffee so be prepared if you are an early riser like myself.

Nice location. Clean.

Besides one front desk attendant that was beyond inviting and sweet, everything about this place was disappointing. We found a few ants in the room, and there was absolutely no service or wifi in our room. If it did work, it was for 2 minutes before it crashed again. The motel claims there is free wifi but both servers they gave us did not work well at all. When i called about this, a woman at the desk said “well it’s working for me so”. Also, the pool was not cleaned yet even tho we stayed after memorial day. We didn’t have access to all the amenities such as the grill or pool. There was no coffee machine or microwave in the room, so it was basically up to us to go out everyday and drive 30 minutes to the market to get food if we didn’t want to spend money on 3 meals a day. You have to drive everywhere to get anything, and the nearest Dunkin is 50 minutes away. CVS is 30 minutes away. The town is about 25 minutes away. The beach is not on site as well. The beach is a 10-15 minute drive, but the bay is across the street. There was nothing really to do here and honestly, not worth the amount we paid. I’m very disappointed. I did think one of the desk attendants was very friendly and caring, but the others were just straight up rude. I wish I got her name so I could tell her boss how nice she was.

The staff was very helpful. The rooms were cute and clean. You are walking distance to shops and the beach.

The hotel was very pleasantly located near the harbor which was a nice surprise. the Room was clean and the fire pit / picnic area was also an added benefit. The rooms were no frills but very clean.

Upon checking into our room, there was blood stains on the pillowcase of the bed and blood on the whole roll of the toilet paper on the ends (I have pictures to prove it) unfortunately, the hotel was sold out and my boyfriend wasn't feeling well so there was no alternative for us at that point. We were extremely disappointed on the cleanliness of this hotel We won't be recommending this hotel at all.

I thought the place was very clean. Staff very helpful and pleasant

Loved our stay here and I can’t wait to return. Perfect location and so clean and comfortable. Hidden gem!

The location in Montauk was great. The staff also was great- Once you're checked in, they have a texting system so you can respond with questions or let them know if you need anything that way which I found very convenient. The pool area was nice, and it was nice that even though we got there before we could check in, we had access to that area. While it is in Montauk and we were there during a summer weekend, which is an expensive area and time to be there, it still felt like we were paying way too much for the room- the room was perfectly normal and clean but it's still a motel room. The beds were comfy.

No direct access to the beach. No stores around. No closets in the room. No coffee machine.

We have been coming here every year since Covid and truly love the space. The only small complaints that I have are that there are no longer floats for the pool, which is something we thoroughly enjoyed and additionally, the walls are incredibly thin, so you hear, almost every movement that you’re next-door neighbor makes. This ends up, typically not being an issue, but when you get younger folks who like to party, it does definitely impede your ability to sleep and relax. This year, we also noticed that you have to physically ask for a campfire at night, which is different than the previous four years. We’ve been where there is just typically a fire made every evening. Having a campfire there without needing to ask for one I think is so special because you really get to know people who are staying, and it creates a sense of community. I would recommend that campfires exist, regardless of whether or not people ask for them. Otherwise, we will be back next year, we absolutely love Montauk and all that it has to offer.

The best "motel" ever.

The staff was very helpful. The rooms were cute and clean. You are walking distance to shops and the beach.

Air conditioning was broken. We wanted to go to dinner, and had a conversation with front desk manager who said she wouldn’t go into our room while we were gone. I received a text from Colleen after she went into my room after inspecting the air conditioner. Then she denied ever saying anything. Violation of space/trust and lie on top of lie from staff.

The hotel was very pleasantly located near the harbor which was a nice surprise. the Room was clean and the fire pit / picnic area was also an added benefit. The rooms were no frills but very clean.

Clean and cutely decorated with activities available to you like bikes, bonfires, and beach chairs.

Das war ok, aber im Preis-Leistungsverhältnis etwas dürftig. Eine relativ einfache Unterkunft mit Schwächen wenn das Wetter schlecht ist. Dann kann es, zumindest im Oktober, mal kalt und dunkel in den Räumen sein. Die eingestellten Bilder sind in jedem Fall sehr vorteilhaft erstellt worden. Und das Bild vom Bad fehlt nicht ohne Grund….

Nice getaway with family! Kind staff, clean rooms

Very clean room and excellent service

Great location and very nice staff. Will definitely come back.

Besides one front desk attendant that was beyond inviting and sweet, everything about this place was disappointing. We found a few ants in the room, and there was absolutely no service or wifi in our room. If it did work, it was for 2 minutes before it crashed again. The motel claims there is free wifi but both servers they gave us did not work well at all. When i called about this, a woman at the desk said “well it’s working for me so”. Also, the pool was not cleaned yet even tho we stayed after memorial day. We didn’t have access to all the amenities such as the grill or pool. There was no coffee machine or microwave in the room, so it was basically up to us to go out everyday and drive 30 minutes to the market to get food if we didn’t want to spend money on 3 meals a day. You have to drive everywhere to get anything, and the nearest Dunkin is 50 minutes away. CVS is 30 minutes away. The town is about 25 minutes away. The beach is not on site as well. The beach is a 10-15 minute drive, but the bay is across the street. There was nothing really to do here and honestly, not worth the amount we paid. I’m very disappointed. I did think one of the desk attendants was very friendly and caring, but the others were just straight up rude. I wish I got her name so I could tell her boss how nice she was.

The staff was very helpful. The rooms were cute and clean. You are walking distance to shops and the beach.

The front desk staff were extremely kind and accomodating.

Air conditioning was broken. We wanted to go to dinner, and had a conversation with front desk manager who said she wouldn’t go into our room while we were gone. I received a text from Colleen after she went into my room after inspecting the air conditioner. Then she denied ever saying anything. Violation of space/trust and lie on top of lie from staff.

Great place with wonderful, friendly and helpful team!

Lovely location and friendly staff!

I thought the place was very clean. Staff very helpful and pleasant

Loved our stay here and I can’t wait to return. Perfect location and so clean and comfortable. Hidden gem!

Friendly staff, they have bicycles you can use while staying there. The beach area was quite and within walking distance. Hotel was clean, you do need to wait until 7am for coffee so be prepared if you are an early riser like myself.

This is a decent place for the price. The sunset beach is within walkable distance, and the lighthouse is approx. 12 min. away by car.

I liked the location of this hotel. You could walk across the street a couple hundred ft and see an amazing Sunset. Close to nice restaurants. Nice staff as well.

No direct access to the beach. No stores around. No closets in the room. No coffee machine.

Ocean views - convenient to Montauk and yet very quiet.

Great location for the ferry to Block Island. Need water glasses in the rooms.

The staff was very helpful. The rooms were cute and clean. You are walking distance to shops and the beach.

Lovely location and friendly staff!

Fab location. Beach in easy reach and it's just what we imagined. The staff were so very helpful

Friendly staff, they have bicycles you can use while staying there. The beach area was quite and within walking distance. Hotel was clean, you do need to wait until 7am for coffee so be prepared if you are an early riser like myself.

Besides one front desk attendant that was beyond inviting and sweet, everything about this place was disappointing. We found a few ants in the room, and there was absolutely no service or wifi in our room. If it did work, it was for 2 minutes before it crashed again. The motel claims there is free wifi but both servers they gave us did not work well at all. When i called about this, a woman at the desk said “well it’s working for me so”. Also, the pool was not cleaned yet even tho we stayed after memorial day. We didn’t have access to all the amenities such as the grill or pool. There was no coffee machine or microwave in the room, so it was basically up to us to go out everyday and drive 30 minutes to the market to get food if we didn’t want to spend money on 3 meals a day. You have to drive everywhere to get anything, and the nearest Dunkin is 50 minutes away. CVS is 30 minutes away. The town is about 25 minutes away. The beach is not on site as well. The beach is a 10-15 minute drive, but the bay is across the street. There was nothing really to do here and honestly, not worth the amount we paid. I’m very disappointed. I did think one of the desk attendants was very friendly and caring, but the others were just straight up rude. I wish I got her name so I could tell her boss how nice she was.

No direct access to the beach. No stores around. No closets in the room. No coffee machine.