Chena Hot Springs Resort
US$ 230
/ noite
Média para setembro
Selecione datas para ver preços e disponibilidade
US$ 230
/ noite
Média para setembro
Média de preços por mês
Em Chena Hot Springs Resort, a diária custa em média US$ 202 no mês mais barato (agosto) e US$ 230 no mês mais caro (setembro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 216 |
| fevereiro | US$ 218 |
| março | US$ 220 |
| abril | US$ 217 |
| maio | US$ 218 |
| junho | US$ 215 |
| julho | US$ 214 |
| agosto | US$ 202 |
| setembro | US$ 230 |
| dezembro | US$ 220 |
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M
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set. · US$ 230
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Mais caro: setembro (aprox. US$ 230)
Mais barato: agosto (aprox. US$ 202)
Sobre esta propriedade
Aproveite as oportunidades de recreação oferecidas, incluindo uma piscina externa, uma piscina interna e aluguel de bicicletas. Este hotel também oferece Wi-Fi de cortesia, assistência com excursões/ingressos e área para piquenique.
Comodidades
Aproveite as oportunidades de recreação oferecidas, incluindo uma piscina externa, uma piscina interna e aluguel de bicicletas. Este hotel também oferece Wi-Fi de cortesia, assistência com excursões/ingressos e área para piquenique.
Comodidades
As comodidades presentes incluem balcão de recepção 24 horas, armazenamento para bagagem e lavanderia. Hotel tem 3 salas de reunião disponíveis para eventos. Estacionamento grátis sem manobrista está disponível no local.
Jantar
Saboreie uma deliciosa refeição no um restaurante ou experimente os petiscos na cafeteria deste hotel. Mate sua sede com sua bebida favorita em um bar/lounge. Há café da manhã feito na hora disponível diariamente, entre 7h e 11h30, mediante uma taxa.
Quartos
Fique em um de nossos 80 quartos com TVs de tela plana. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais via satélite para a sua diversão. As comodidades incluem cafeteiras/chaleiras e ventiladores de teto. Além disso, o serviço de arrumação nos quartos é fornecido diariamente.
Localização
Nas montanhas, Chena Hot Springs Resort em Fairbanks fica a poucos passos de Fontes termais de Chena e de Aurora Ice Museum. Este hotel fica a 2 km de Chena River e a 12,7 km de Angel Rocks Trailhead.
Lugares próximos
Fontes termais de Chena(0.1 milhas)
Aurora Ice Museum(0.1 milhas)
Chena River(1.2 milhas)
Angel Rocks Trailhead(7.9 milhas)
Tors Trailhead(17.3 milhas)
O aeroporto mais próximo para chegar a Chena Hot Springs Resort fica em Aeroporto Internacional de Fairbanks (FAI)(68 milhas)
Localização
56.5 Chena Hot Springs Rd, Fairbanks, Alasca, Estados Unidos
Fontes termais de Chena (0.1 milhas)
Aurora Ice Museum (0.1 milhas)
Chena River (1.2 milhas)
Angel Rocks Trailhead (7.9 milhas)
Tors Trailhead (17.3 milhas)
O aeroporto mais próximo para chegar a Chena Hot Springs Resort fica em Aeroporto Internacional de Fairbanks (FAI) (68 milhas)
Opções de quarto
9
Quarto, 2 camas de casal
Detalhes do quarto
2 Camas De Casal
Acomoda 4
AquecimentoWi-Fi (gratuito)Banheiro privativo
3
Suíte família
Detalhes do quarto
2 Camas De Casal Grandes
e 2 Camas De Solteiro
Acomoda 6
AquecimentoWi-Fi (gratuito)Banheiro privativo
9
Quarto, 2 camas Queen (Moose Lodge)
Detalhes do quarto
2 Camas De Casal Grandes
Acomoda 4
300 ft²
AquecimentoWi-Fi (gratuito)Banheiro privativo
Avaliações dos hóspedes
7.4
Bom
Com base em 1.000 avaliações verificadas
Quem se hospeda aqui?
Casal
21%
Famílias
55%
Grupos
22%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
No Chena Hot Springs Resort, os hóspedes elogiam consistentemente as fontes termais naturais, a observação da aurora boreal e a simpatia da equipe, ao mesmo tempo em que observam um ambiente rústico e desatualizado, com quartos pequenos ou excessivamente quentes, comodidades limitadas e conectividade instável em uma localização remota.
Leia maisIsso foi útil?
Opinião dos hóspedes
No Chena Hot Springs Resort, os hóspedes elogiam consistentemente as fontes termais naturais, a observação da aurora boreal e a simpatia da equipe, ao mesmo tempo em que observam um ambiente rústico e desatualizado, com quartos pequenos ou excessivamente quentes, comodidades limitadas e conectividade instável em uma localização remota.
Muitos apreciam a comida do restaurante, mas longas esperas, preços altos e atendimento ruim ocasional são reclamações recorrentes. As áreas de vestiário e banheiros recebem comentários mistos sobre limpeza, e a acessibilidade é desafiadora devido a escadas e à falta de elevadores em alguns edifícios. Espere uma experiência memorável ao ar livre com acomodações básicas, semelhantes a um acampamento, em vez de uma estadia em um resort sofisticado.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
As fontes termais são o destaque, com muitas atividades no local, como o museu de gelo e passeios. As instalações parecem desatualizadas, as áreas de vestiário podem estar desgastadas ou sujas e o estacionamento é limitado em horários de pico.
Avaliações dos hóspedes relacionadas
8
Amber
23 de jul. de 2023
·
Hospedou-se por 2 noites
The Wifi was almost non existent, but online lists that it is available. Only for a few each day! The service in their restaurant was terrible. Food was decent, but wish it had been better considering how long we had to wait for it. Hot springs and locker rooms were fantastic. Ambiance wasn’t as relaxing as we had hoped. The rooms were small and barely accommodated 2 people in a 4 person room. The ice museum at the resort was fantastic. The bartender, Tom, was the best part about the entire weekend!
The Wifi was almost non existent, but online lists that it is available. Only for a few each day! The service in their restaurant was terrible. Food was decent, but wish it had been better considering how long we had to wait for it. Hot springs and locker rooms were fantastic. Ambiance wasn’t as relaxing as we had hoped. The rooms were small and barely accommodated 2 people in a 4 person room. The ice museum at the resort was fantastic. The bartender, Tom, was the best part about the entire weekend!
10
Steven
4 de jun. de 2024
·
Hospedou-se por 1 noite
The Hot Springs are the main attraction & they are excellent. Getting to stay in them until nearly midnight allows a lot of time to relax and enjoy them.
The Hot Springs are the main attraction & they are excellent. Getting to stay in them until nearly midnight allows a lot of time to relax and enjoy them.
8
Linda
6 de mar. de 2025
·
Hospedou-se por 5 noites
We stayed 5 nights to catch the Aurora Borealis, it did not disappoint. This is a remote location an hour and a half NE of Fairbanks. There’s nothing else out here except for the resort so you are a captive audience to their offerings. The food in the restaurant is decent, could be better. Wait times are long for peak hours. Ordering to go is a good option. There’s a bar in the restaurant. Bring your own bottled water because the well water tastes terrible, and for some reason the restaurant does not sell it. There’s a lot to do here including some free activities. The hot springs, pool and hot tubs are free, hiking is great, geothermal energy and greenhouse tours are free and aurora viewing is free. Lots of games available in the activity center. Several paid tours available depending on time of year. Check out their website for list. Highly recommend the Aurora Viewing Tour if you’re here during a time when it’s going to be out. We had a fantastic light show! The tour takes you up the side of a mountain in a snow machine. It is rough on the back so you may want to pass if you have back problems. My husband did okay, but was sore for a few days after. It’s 5 hours altogether and there’s yurts for hot beverages and getting warm. Heated out houses available too. BRING A TRIPOD FOR YOUR PHONE OR CAMERA for the best pictures of the Aurora. We forgot ours. Pictures are still good, not great. No cell service here, Wi-Fi is slow and only available in some areas.
We stayed 5 nights to catch the Aurora Borealis, it did not disappoint. This is a remote location an hour and a half NE of Fairbanks. There’s nothing else out here except for the resort so you are a captive audience to their offerings. The food in the restaurant is decent, could be better. Wait times are long for peak hours. Ordering to go is a good option. There’s a bar in the restaurant. Bring your own bottled water because the well water tastes terrible, and for some reason the restaurant does not sell it. There’s a lot to do here including some free activities. The hot springs, pool and hot tubs are free, hiking is great, geothermal energy and greenhouse tours are free and aurora viewing is free. Lots of games available in the activity center. Several paid tours available depending on time of year. Check out their website for list. Highly recommend the Aurora Viewing Tour if you’re here during a time when it’s going to be out. We had a fantastic light show! The tour takes you up the side of a mountain in a snow machine. It is rough on the back so you may want to pass if you have back problems. My husband did okay, but was sore for a few days after. It’s 5 hours altogether and there’s yurts for hot beverages and getting warm. Heated out houses available too. BRING A TRIPOD FOR YOUR PHONE OR CAMERA for the best pictures of the Aurora. We forgot ours. Pictures are still good, not great. No cell service here, Wi-Fi is slow and only available in some areas.
6
Kelly
24 de mai. de 2024
·
Hospedou-se por 1 noite
The hot springs were amazing and soothing. The hot tubs were tepid and the pool was not appealing. Be careful walking into the hot springs as the cement is slippery and there was a large gap in the rocks at the bottom of the ramp people were falling into on The bottom right of the ramp. The locker rooms smelled stale. Rooms mediocre. Total waste of money to see the ice museum for the price. Jackets were filthy and zippers didn’t work. This place needs housecleaning.
The hot springs were amazing and soothing. The hot tubs were tepid and the pool was not appealing. Be careful walking into the hot springs as the cement is slippery and there was a large gap in the rocks at the bottom of the ramp people were falling into on The bottom right of the ramp. The locker rooms smelled stale. Rooms mediocre. Total waste of money to see the ice museum for the price. Jackets were filthy and zippers didn’t work. This place needs housecleaning.
10
Philippe
2 de out. de 2024
·
Hospedou-se por 3 noites
A nice get-away from Fairbanks where you can observe auroras easily and convenioently. The hot springs pool is very nice, Restaurant food is fine but the wait-times can be pretty long
A nice get-away from Fairbanks where you can observe auroras easily and convenioently. The hot springs pool is very nice, Restaurant food is fine but the wait-times can be pretty long
8
darpan
29 de out. de 2024
·
Hospedou-se por 1 noite
Parking was horrible specially if you come late evening in busy vacation times. Hot spring was very nice.
Parking was horrible specially if you come late evening in busy vacation times. Hot spring was very nice.
10
Lori
23 de abr. de 2025
·
Hospedou-se por 4 noites
We loved our week at Chena Hot Springs. The Northern lights put on a fabulous display. The hot springs and the pool were wonderful. The food at the restaurant was delicious. We were treated well by the staff. A quick dog sled ride was fun. Highly recommend this adventure in the remote resort.
We loved our week at Chena Hot Springs. The Northern lights put on a fabulous display. The hot springs and the pool were wonderful. The food at the restaurant was delicious. We were treated well by the staff. A quick dog sled ride was fun. Highly recommend this adventure in the remote resort.
10
Qin
30 de dez. de 2024
·
Hospedou-se por 1 noite
Very convenient to the pool and hot spring. Close to activity center where they provided northern light tour, dog tour, ice museum tour, skimobile. Close to main lodge where there is the restaurant and gift shop. Food there is really good. The room is very clean, but small and very very hot. We had to open our window to cool our room. The room also comes with two day hot spring tickets which makes it very worthy especially during winter time.
Very convenient to the pool and hot spring. Close to activity center where they provided northern light tour, dog tour, ice museum tour, skimobile. Close to main lodge where there is the restaurant and gift shop. Food there is really good. The room is very clean, but small and very very hot. We had to open our window to cool our room. The room also comes with two day hot spring tickets which makes it very worthy especially during winter time.
8
Regena
16 de mai. de 2023
·
Hospedou-se por 1 noite
The property is very quiet and rustic. The hot springs was kind of slimy and stinky of sulfur but the water was very warm which felt great. The rooms were nice but the hallway to the room was like a sauna. Not many food options so be sure to take snacks.
The property is very quiet and rustic. The hot springs was kind of slimy and stinky of sulfur but the water was very warm which felt great. The rooms were nice but the hallway to the room was like a sauna. Not many food options so be sure to take snacks.
8
David
15 de set. de 2024
·
Hospedou-se por 2 noites
Its an interesting place. A lot of innovative features and quirky stuff ( eg an airplane, ice museum which was so so, rusting antique cars) . Spa and lockers are a bit worn. Great service. Rooms are basic. They are all centrally heated. Our room was cold and it was in the 40s. We saw thebnorther lights in Fairbanks and photos from here looked a little better. It does have a viewing area about 10-15 minutes uphill. Not sure I would recommend to friends. Nice place to relax and hike in September.
Its an interesting place. A lot of innovative features and quirky stuff ( eg an airplane, ice museum which was so so, rusting antique cars) . Spa and lockers are a bit worn. Great service. Rooms are basic. They are all centrally heated. Our room was cold and it was in the 40s. We saw thebnorther lights in Fairbanks and photos from here looked a little better. It does have a viewing area about 10-15 minutes uphill. Not sure I would recommend to friends. Nice place to relax and hike in September.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
A limpeza é inconsistente: alguns hóspedes acharam os quartos limpos, mas muitos citam banheiros sujos ou desgastados, vestiários com cheiro de mofo e odores desagradáveis na água.
Avaliações dos hóspedes relacionadas
6
Tokie
7 de mar. de 2025
·
Hospedou-se por 3 noites
The heater in room wasn’t working. The water smelled bad.
The heater in room wasn’t working. The water smelled bad.
6
Ann
9 de set. de 2024
·
Hospedou-se por 1 noite
The receptionist was very pleasant . The key to our door didn’t work , the floor was dirty and sticky near the top of the bed , the heating was stuck on high and the room controls did not work The hot springs were fun, but the towel they provide doesn’t dry anything ! The food in the restaurant was very tasty and Jorge a was very nice waiter .
The receptionist was very pleasant . The key to our door didn’t work , the floor was dirty and sticky near the top of the bed , the heating was stuck on high and the room controls did not work The hot springs were fun, but the towel they provide doesn’t dry anything ! The food in the restaurant was very tasty and Jorge a was very nice waiter .
6
Jeri
16 de mar. de 2023
·
Hospedou-se por 1 noite
We were really disappointed with the Hotel property and Hot Springs. We had been there once for the day in 6/2014 and this place is really run down. The actvity room had zero activities, no cards no board games, just a waiting area for paid activities. Luckily we travel with playing cards. So between paid activities people had nothing to do. The hotspring locker room was filthy, hair and garbage on the ground that you had to walk through. Our hotel room was filthy and the floor hadn't been washed in a long time. The beds were comfortable and the sheets smelled clean. The employees were nice.
We were really disappointed with the Hotel property and Hot Springs. We had been there once for the day in 6/2014 and this place is really run down. The actvity room had zero activities, no cards no board games, just a waiting area for paid activities. Luckily we travel with playing cards. So between paid activities people had nothing to do. The hotspring locker room was filthy, hair and garbage on the ground that you had to walk through. Our hotel room was filthy and the floor hadn't been washed in a long time. The beds were comfortable and the sheets smelled clean. The employees were nice.
2
Abhishek
20 de ago. de 2024
·
Hospedou-se por 1 noite
Hair dryer was not working, dirty floors and water quality not good at all.
Hair dryer was not working, dirty floors and water quality not good at all.
4
Natasha
19 de ago. de 2024
·
Hospedou-se por 1 noite
The only thing we actually liked was going into the hot springs early Sunday morning, we had the whole place to ourselves, that was the highlight of our stay! Other than that the restrooms were disguising and looked like they had not been cleaned in 5 years !! The overall vibe of the place was not calm and peaceful, it was totally opposite of what we expected! The restaurant was below average and short staffed. The ice museum was a joke, it was so small and unimpressive! Don’t waste your money!! I would not recommend this place to any of my friends or family .. there are much better places to stay!
The only thing we actually liked was going into the hot springs early Sunday morning, we had the whole place to ourselves, that was the highlight of our stay! Other than that the restrooms were disguising and looked like they had not been cleaned in 5 years !! The overall vibe of the place was not calm and peaceful, it was totally opposite of what we expected! The restaurant was below average and short staffed. The ice museum was a joke, it was so small and unimpressive! Don’t waste your money!! I would not recommend this place to any of my friends or family .. there are much better places to stay!
10
Nancy
18 de set. de 2024
·
Hospedou-se por 1 noite
Overall very clean. Staff was friendly and helpful and the grounds were beautiful.
Overall very clean. Staff was friendly and helpful and the grounds were beautiful.
2
Hunter
5 de fev. de 2023
·
Hospedou-se por 1 noite
I just dont understand how come they fot 4.3 star reviews on google. It doesn't worth every penny. Let me break it down : • The room is so small (like a college dorm) • so many black mold on the wall • tv doesnt work properly • bathroom so small • the toilet cant flush • restaurant is overpriced • hot spring showers are filthy
I just dont understand how come they fot 4.3 star reviews on google. It doesn't worth every penny. Let me break it down : • The room is so small (like a college dorm) • so many black mold on the wall • tv doesnt work properly • bathroom so small • the toilet cant flush • restaurant is overpriced • hot spring showers are filthy
8
Sophie
8 de dez. de 2024
·
Hospedou-se por 6 noites
My family and I stayed at Chena for 6 nights in December. The drive from Fairbanks was easy and check-in was smooth, even at 11pm. We booked two double bed rooms and they were small but clean. We ate at the restaurant on site for many of our meals. Prices are high but portions are huge. We left quite a bit of food behind unfortunately since there wasn’t a mini fridge or microwave in our room. As for the hot springs, we loved it. Plenty of locker space and hooks at the end of the board walk to hang your towel. It’s a perfect place to warm up after a day spent doing winter activities.
My family and I stayed at Chena for 6 nights in December. The drive from Fairbanks was easy and check-in was smooth, even at 11pm. We booked two double bed rooms and they were small but clean. We ate at the restaurant on site for many of our meals. Prices are high but portions are huge. We left quite a bit of food behind unfortunately since there wasn’t a mini fridge or microwave in our room. As for the hot springs, we loved it. Plenty of locker space and hooks at the end of the board walk to hang your towel. It’s a perfect place to warm up after a day spent doing winter activities.
8
Regena
16 de mai. de 2023
·
Hospedou-se por 1 noite
The property is very quiet and rustic. The hot springs was kind of slimy and stinky of sulfur but the water was very warm which felt great. The rooms were nice but the hallway to the room was like a sauna. Not many food options so be sure to take snacks.
The property is very quiet and rustic. The hot springs was kind of slimy and stinky of sulfur but the water was very warm which felt great. The rooms were nice but the hallway to the room was like a sauna. Not many food options so be sure to take snacks.
4
Sonya
1 de jan. de 2025
·
Hospedou-se por 2 noites
We try to do our stay-cations a couple times a year. It was dirty and poorly kept, rooms were too hot. Mold on indoor jacuzzis, staff tried to down play the incidents. Next year we will find a different place.
We try to do our stay-cations a couple times a year. It was dirty and poorly kept, rooms were too hot. Mold on indoor jacuzzis, staff tried to down play the incidents. Next year we will find a different place.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos são básicos e desatualizados; muitos são pequenos e ficam muito quentes devido ao calor geotérmico, com paredes finas e ruído ocasional. As comodidades no quarto são limitadas (geralmente sem geladeira/micro-ondas) e o Wi-Fi/TV pode ser instável.
Avaliações dos hóspedes relacionadas
10
Carol
3 de set. de 2024
·
Hospedou-se por 2 noites
Loved this area. Moose lodge was very dated. My bathroom was not cleaned before checking in. The towels from the previous guests were still in the floor. This placed reminded me of camp from dirty dancing.
Loved this area. Moose lodge was very dated. My bathroom was not cleaned before checking in. The towels from the previous guests were still in the floor. This placed reminded me of camp from dirty dancing.
8
Catherine
13 de abr. de 2025
·
Hospedou-se por 1 noite
Not ADA friendly. Poor WiFi, TV service. The hot springs was why we went. Probably will not stay in the resort again. One time experience. Not worth the money spent. The restaurant price are way high.
Not ADA friendly. Poor WiFi, TV service. The hot springs was why we went. Probably will not stay in the resort again. One time experience. Not worth the money spent. The restaurant price are way high.
8
Akihiko
14 de set. de 2024
·
Hospedou-se por 2 noites
It is possible to view aurora on site. The nextdoor runway is the first choice. If you have time and energy, a better pick is the Aurorarium located atop the adjacent hill. It takes 10 min on foot. When aurora is not visible, you can still enjoy the hot spring. The property is somewhat outdated and you should expect problems. In our case, the heating was malfunctioning. At the reception, I was told the only option was a piece of blanket. No way! I asked to dispatch a service person who provided a portable heater. It made the room warm enough. We were staying in a room on the 2nd floor. Other members of our party had another heating problem, which was too hot. They had to keep the window open throughout the night to sleep well. A window lock in their room was broken and took 1 hr to fix it by a service person. Our room had a shower temp control which was not working. We had to ask again a service person. There is no room phone so we have to visit the reception once we find a problem.
It is possible to view aurora on site. The nextdoor runway is the first choice. If you have time and energy, a better pick is the Aurorarium located atop the adjacent hill. It takes 10 min on foot. When aurora is not visible, you can still enjoy the hot spring. The property is somewhat outdated and you should expect problems. In our case, the heating was malfunctioning. At the reception, I was told the only option was a piece of blanket. No way! I asked to dispatch a service person who provided a portable heater. It made the room warm enough. We were staying in a room on the 2nd floor. Other members of our party had another heating problem, which was too hot. They had to keep the window open throughout the night to sleep well. A window lock in their room was broken and took 1 hr to fix it by a service person. Our room had a shower temp control which was not working. We had to ask again a service person. There is no room phone so we have to visit the reception once we find a problem.
6
Heather
18 de out. de 2024
·
Hospedou-se por 2 noites
Chena Hot Springs is definitely a unique place to visit. The hot springs themself were great, and it's worth the visit just to experience them. We stayed for two nights and I can't imagine staying longer unless you were absolutely focused on seeing the northern lights and are ok waiting for a weather window. We did not see them, it was overcast the whole time. They also don't really offer wake up calls, so we had to just periodically keep on checking. We stayed in a Fox River room. It was clean- but nothing special. Our first room was ridiculously hot with no way of cooling it even with the windows open. It was in the 30's outside. The thermal heat was radiating up from the ground. They were super accommodating and moved us to a room on the 2nd floor that was much cooler. There is a TV but only a couple channels come in and the only one that came in clearly was Fox News. There is not a fridge or microwave in the room which made it difficult to bring leftovers from the restaurant or keep room drinks cold. The restaurant itself was very good and had many options which is good since it is the only option for all meals. Though there is a Cafe with frozen stuff you can heat up in their microwaves if you want. We went to the ice museum- it was neat though I am not sure it is worth the $20, but there is little else to do so I would plan on it. All of the hotel staff were super friendly. Overall, I am really glad we went and enjoyed it, but do not see the need to go back.
Chena Hot Springs is definitely a unique place to visit. The hot springs themself were great, and it's worth the visit just to experience them. We stayed for two nights and I can't imagine staying longer unless you were absolutely focused on seeing the northern lights and are ok waiting for a weather window. We did not see them, it was overcast the whole time. They also don't really offer wake up calls, so we had to just periodically keep on checking. We stayed in a Fox River room. It was clean- but nothing special. Our first room was ridiculously hot with no way of cooling it even with the windows open. It was in the 30's outside. The thermal heat was radiating up from the ground. They were super accommodating and moved us to a room on the 2nd floor that was much cooler. There is a TV but only a couple channels come in and the only one that came in clearly was Fox News. There is not a fridge or microwave in the room which made it difficult to bring leftovers from the restaurant or keep room drinks cold. The restaurant itself was very good and had many options which is good since it is the only option for all meals. Though there is a Cafe with frozen stuff you can heat up in their microwaves if you want. We went to the ice museum- it was neat though I am not sure it is worth the $20, but there is little else to do so I would plan on it. All of the hotel staff were super friendly. Overall, I am really glad we went and enjoyed it, but do not see the need to go back.
4
KaRan
1 de ago. de 2024
·
Hospedou-se por 1 noite
Room very hot no AC dinner pricing very expensive
Room very hot no AC dinner pricing very expensive
6
Shane
26 de jul. de 2024
·
Hospedou-se por 1 noite
The springs were awesome. Enjoyed my time in the water. The room / building is heated by the hot spring water and I was unable to sleep, windows open , fans going and it was still 90 in the room. Bathroom was hot to the touch
The springs were awesome. Enjoyed my time in the water. The room / building is heated by the hot spring water and I was unable to sleep, windows open , fans going and it was still 90 in the room. Bathroom was hot to the touch
8
Diane
14 de abr. de 2024
·
Hospedou-se por 1 noite
We had an amazing time. The food was wonderful. Only suggestions for improvement are need more comfortable mattresses in Moose lodge and the heat in Moose lodge was a little much. We tried to turn the thermostat down without success. So, just open all the window and turn your fan on when you first get there so by the time you want to sleep it will be cool enough. Also, bring your own drinking water as the mineral content is quite high from the tap and at the restaurant.
We had an amazing time. The food was wonderful. Only suggestions for improvement are need more comfortable mattresses in Moose lodge and the heat in Moose lodge was a little much. We tried to turn the thermostat down without success. So, just open all the window and turn your fan on when you first get there so by the time you want to sleep it will be cool enough. Also, bring your own drinking water as the mineral content is quite high from the tap and at the restaurant.
6
Molly
4 de out. de 2024
·
Hospedou-se por 2 noites
CHena is in a beautiful area and short walk up the hill will take you to an amazing spot to view the Aurora. The staff were all friendly and helpful. Enjoyed our interactions with each of them. However, the rooms were tired and not well kept. The shower handle was backwards, you could hear noise throughout the night. I recommend staying in the newer Moose lodge as we were in the older quad cabins and they were disappointing. The price point was very fair and there is a lot to do on the property in terms of hiking, hot springs, tours of the ice museum and goethermal green house. The food in the restaurant was fine.
CHena is in a beautiful area and short walk up the hill will take you to an amazing spot to view the Aurora. The staff were all friendly and helpful. Enjoyed our interactions with each of them. However, the rooms were tired and not well kept. The shower handle was backwards, you could hear noise throughout the night. I recommend staying in the newer Moose lodge as we were in the older quad cabins and they were disappointing. The price point was very fair and there is a lot to do on the property in terms of hiking, hot springs, tours of the ice museum and goethermal green house. The food in the restaurant was fine.
10
Qin
30 de dez. de 2024
·
Hospedou-se por 1 noite
Very convenient to the pool and hot spring. Close to activity center where they provided northern light tour, dog tour, ice museum tour, skimobile. Close to main lodge where there is the restaurant and gift shop. Food there is really good. The room is very clean, but small and very very hot. We had to open our window to cool our room. The room also comes with two day hot spring tickets which makes it very worthy especially during winter time.
Very convenient to the pool and hot spring. Close to activity center where they provided northern light tour, dog tour, ice museum tour, skimobile. Close to main lodge where there is the restaurant and gift shop. Food there is really good. The room is very clean, but small and very very hot. We had to open our window to cool our room. The room also comes with two day hot spring tickets which makes it very worthy especially during winter time.
6
Erin
5 de set. de 2024
·
Hospedou-se por 2 noites
The hot spring was nice, there are lots of beautiful hiking opportunities nearby, and the service in the restaurant was great. However, the property is old and rooms could use some updating (better mattresses, functioning thermostats, ventilation that doesn't require running the ceiling fan when it's cold outside). While the area itself is quiet, doors and walls are thin, and you will definitely hear people in building common areas/other nearby rooms. If your room is near the Activity Center, you'll also hear a lot of vehicle noise.
The hot spring was nice, there are lots of beautiful hiking opportunities nearby, and the service in the restaurant was great. However, the property is old and rooms could use some updating (better mattresses, functioning thermostats, ventilation that doesn't require running the ceiling fan when it's cold outside). While the area itself is quiet, doors and walls are thin, and you will definitely hear people in building common areas/other nearby rooms. If your room is near the Activity Center, you'll also hear a lot of vehicle noise.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
A equipe é geralmente simpática e atenciosa, e alguns se esforçam para ajudar. No entanto, o serviço pode ser lento, as informações no check-in são inconsistentes e, às vezes, é difícil obter assistência ou resposta ao telefone.
Avaliações dos hóspedes relacionadas
10
Clarina
28 de out. de 2023
·
Hospedou-se por 2 noites
A second floor room was reserved for us and I was surprised Moose Lodge did not have an elevator. Thankfully we were able to change to an available cleaned room on the first floor to help my husband who cannot do stairs. The staff were helpful and understanding to accommodate our request.
A second floor room was reserved for us and I was surprised Moose Lodge did not have an elevator. Thankfully we were able to change to an available cleaned room on the first floor to help my husband who cannot do stairs. The staff were helpful and understanding to accommodate our request.
8
Jodi
12 de abr. de 2024
·
Hospedou-se por 1 noite
Great staff although no way to reach front desk by phone. Very outdated rooms (hot and stuffy) and paths outside were covered in ice. Too many lights to see the Northern Lights. However, hot springs and ice museum were cool to experience and the restaurant was delicious. Fun souvenirs and coffee/hot cocoa building.
Great staff although no way to reach front desk by phone. Very outdated rooms (hot and stuffy) and paths outside were covered in ice. Too many lights to see the Northern Lights. However, hot springs and ice museum were cool to experience and the restaurant was delicious. Fun souvenirs and coffee/hot cocoa building.
10
Sharon
9 de set. de 2024
·
Hospedou-se por 1 noite
The property was really busy and staff seemed to lack sharing information. We were given room keys but not given any directions on where our building was or where to park cars. We had to ask questions like what dinner options there were, what the pool hours were and try to interpret the map of the property which we took ourselves from the counter (it was not offered to us or pointed out)… there was no information on rooms either so had to constantly find staff to ask. You can’t park near your rooms so you have to carry your bags through the car park to your room. The building we were in didn’t have a lift. The main dining room had a long wait list so we ended up in the cafe and bought a frozen pizza which we thought we’d heat up in the microwave we spotted off to the side of the cash register. It turns out they have an oven they can cook it for you in, but again no where did it say this and we had multiple people come in and see we had pizza and asked where we got it, how did we cook it etc. so a small sign on the fridge in front of the pizza saying they can cook it for you would be beneficial. The pizza was yum. A folder in our room with information on opening and closing times of the restaurant, cafe and pools would be useful. We didn’t end up using the pools as there was so many people in there that it was a turn off. The highlight of our stay was the cafe staff, the Aurora tour (we saw Northern Lights!) and the dog cart ride. The Ice Museum was ok.
The property was really busy and staff seemed to lack sharing information. We were given room keys but not given any directions on where our building was or where to park cars. We had to ask questions like what dinner options there were, what the pool hours were and try to interpret the map of the property which we took ourselves from the counter (it was not offered to us or pointed out)… there was no information on rooms either so had to constantly find staff to ask. You can’t park near your rooms so you have to carry your bags through the car park to your room. The building we were in didn’t have a lift. The main dining room had a long wait list so we ended up in the cafe and bought a frozen pizza which we thought we’d heat up in the microwave we spotted off to the side of the cash register. It turns out they have an oven they can cook it for you in, but again no where did it say this and we had multiple people come in and see we had pizza and asked where we got it, how did we cook it etc. so a small sign on the fridge in front of the pizza saying they can cook it for you would be beneficial. The pizza was yum. A folder in our room with information on opening and closing times of the restaurant, cafe and pools would be useful. We didn’t end up using the pools as there was so many people in there that it was a turn off. The highlight of our stay was the cafe staff, the Aurora tour (we saw Northern Lights!) and the dog cart ride. The Ice Museum was ok.
8
Michael
18 de jan. de 2023
·
Hospedou-se por 19.374 noites
Unique area, place, and a great spot to see aurora. Staff is friendly and fun, as is the whole atmosphere of the resort. Don't expect new/fancy buildings or facilities, but otherwise we are a big fan of this place.
Unique area, place, and a great spot to see aurora. Staff is friendly and fun, as is the whole atmosphere of the resort. Don't expect new/fancy buildings or facilities, but otherwise we are a big fan of this place.
8
Shane
9 de out. de 2024
·
Hospedou-se por 2 noites
Acknowledgment of presence at restaurant (waiting for seating) was very poor. Ate there 3 times. Wait staff should be dedicated to a room and the patrons in it. Service within the restaurant was also poor, although the food was good and delivered fairly quickly.
Acknowledgment of presence at restaurant (waiting for seating) was very poor. Ate there 3 times. Wait staff should be dedicated to a room and the patrons in it. Service within the restaurant was also poor, although the food was good and delivered fairly quickly.
8
Dawn
7 de jun. de 2025
·
Hospedou-se por 2 noites
Very nice stay. Staff was friendly and aways accommodating.
Very nice stay. Staff was friendly and aways accommodating.
8
Thomas
11 de abr. de 2024
·
Hospedou-se por 1 noite
Excellent staff - friendly and helpful. Jordan at the front desk was a pleasure to encounter.
Excellent staff - friendly and helpful. Jordan at the front desk was a pleasure to encounter.
8
Sophie
8 de dez. de 2024
·
Hospedou-se por 6 noites
My family and I stayed at Chena for 6 nights in December. The drive from Fairbanks was easy and check-in was smooth, even at 11pm. We booked two double bed rooms and they were small but clean. We ate at the restaurant on site for many of our meals. Prices are high but portions are huge. We left quite a bit of food behind unfortunately since there wasn’t a mini fridge or microwave in our room. As for the hot springs, we loved it. Plenty of locker space and hooks at the end of the board walk to hang your towel. It’s a perfect place to warm up after a day spent doing winter activities.
My family and I stayed at Chena for 6 nights in December. The drive from Fairbanks was easy and check-in was smooth, even at 11pm. We booked two double bed rooms and they were small but clean. We ate at the restaurant on site for many of our meals. Prices are high but portions are huge. We left quite a bit of food behind unfortunately since there wasn’t a mini fridge or microwave in our room. As for the hot springs, we loved it. Plenty of locker space and hooks at the end of the board walk to hang your towel. It’s a perfect place to warm up after a day spent doing winter activities.
10
Lori
23 de abr. de 2025
·
Hospedou-se por 4 noites
We loved our week at Chena Hot Springs. The Northern lights put on a fabulous display. The hot springs and the pool were wonderful. The food at the restaurant was delicious. We were treated well by the staff. A quick dog sled ride was fun. Highly recommend this adventure in the remote resort.
We loved our week at Chena Hot Springs. The Northern lights put on a fabulous display. The hot springs and the pool were wonderful. The food at the restaurant was delicious. We were treated well by the staff. A quick dog sled ride was fun. Highly recommend this adventure in the remote resort.
4
Cynthia
4 de fev. de 2025
·
Hospedou-se por 5 noites
We took the Chena shuttle from the Fairbanks airport to the resort. The van was very cold, no heat and has seen better days. At check in we were advised that we have to carry our 3 50 lbs luggage to the Moose lodge & up to the 2nd floor. My husband just had a shot in his spine due to back issues & I have a torn rotater cuff. No one to assist, you would think that they would have someone to help with the amount of money we paid for the room. But wait there is more…no heat in the room, no refrig, no microwave. Several vending machines out service, dryer for the swim suits out of service & the snow cats are on their last leg, plus again no heat! I asked a waitress about the water and ice for drinks due to my allergy to sulfa, she advised it was filtered not to worry however it’s filtered but if you are allergic to sulfa DON’T DRINK. Trust me. We had to wait for the same waitress to get back from a smoke break before we could place our dinner order then had to wait for her to return again to get our food, smelling like a big cigarette. The ice museum is a waste of money, it’s been melted & of course the resort didn’t tell us about it but once inside you can clearly see that it hasn’t been kept up. Shuttle service back to the airport was just as cold. Do you not believe in heaters? Property has bare electrical wires, smoke detectors unhooked, dusty and dirty. This resort & equipment looks like they haven’t seen a maintenance in a very long time.
We took the Chena shuttle from the Fairbanks airport to the resort. The van was very cold, no heat and has seen better days. At check in we were advised that we have to carry our 3 50 lbs luggage to the Moose lodge & up to the 2nd floor. My husband just had a shot in his spine due to back issues & I have a torn rotater cuff. No one to assist, you would think that they would have someone to help with the amount of money we paid for the room. But wait there is more…no heat in the room, no refrig, no microwave. Several vending machines out service, dryer for the swim suits out of service & the snow cats are on their last leg, plus again no heat! I asked a waitress about the water and ice for drinks due to my allergy to sulfa, she advised it was filtered not to worry however it’s filtered but if you are allergic to sulfa DON’T DRINK. Trust me. We had to wait for the same waitress to get back from a smoke break before we could place our dinner order then had to wait for her to return again to get our food, smelling like a big cigarette. The ice museum is a waste of money, it’s been melted & of course the resort didn’t tell us about it but once inside you can clearly see that it hasn’t been kept up. Shuttle service back to the airport was just as cold. Do you not believe in heaters? Property has bare electrical wires, smoke detectors unhooked, dusty and dirty. This resort & equipment looks like they haven’t seen a maintenance in a very long time.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Localizado em uma área remota, a cerca de 1,5 horas de Fairbanks, com áreas de observação da aurora boreal e trilhas no local. Sem nada por perto, os hóspedes dependem do resort para atividades e refeições.
Avaliações dos hóspedes relacionadas
6
Brandy
12 de jul. de 2024
·
Hospedou-se por 6 noites
You are extremely far away from everything.
You are extremely far away from everything.
8
Linda
6 de mar. de 2025
·
Hospedou-se por 5 noites
We stayed 5 nights to catch the Aurora Borealis, it did not disappoint. This is a remote location an hour and a half NE of Fairbanks. There’s nothing else out here except for the resort so you are a captive audience to their offerings. The food in the restaurant is decent, could be better. Wait times are long for peak hours. Ordering to go is a good option. There’s a bar in the restaurant. Bring your own bottled water because the well water tastes terrible, and for some reason the restaurant does not sell it. There’s a lot to do here including some free activities. The hot springs, pool and hot tubs are free, hiking is great, geothermal energy and greenhouse tours are free and aurora viewing is free. Lots of games available in the activity center. Several paid tours available depending on time of year. Check out their website for list. Highly recommend the Aurora Viewing Tour if you’re here during a time when it’s going to be out. We had a fantastic light show! The tour takes you up the side of a mountain in a snow machine. It is rough on the back so you may want to pass if you have back problems. My husband did okay, but was sore for a few days after. It’s 5 hours altogether and there’s yurts for hot beverages and getting warm. Heated out houses available too. BRING A TRIPOD FOR YOUR PHONE OR CAMERA for the best pictures of the Aurora. We forgot ours. Pictures are still good, not great. No cell service here, Wi-Fi is slow and only available in some areas.
We stayed 5 nights to catch the Aurora Borealis, it did not disappoint. This is a remote location an hour and a half NE of Fairbanks. There’s nothing else out here except for the resort so you are a captive audience to their offerings. The food in the restaurant is decent, could be better. Wait times are long for peak hours. Ordering to go is a good option. There’s a bar in the restaurant. Bring your own bottled water because the well water tastes terrible, and for some reason the restaurant does not sell it. There’s a lot to do here including some free activities. The hot springs, pool and hot tubs are free, hiking is great, geothermal energy and greenhouse tours are free and aurora viewing is free. Lots of games available in the activity center. Several paid tours available depending on time of year. Check out their website for list. Highly recommend the Aurora Viewing Tour if you’re here during a time when it’s going to be out. We had a fantastic light show! The tour takes you up the side of a mountain in a snow machine. It is rough on the back so you may want to pass if you have back problems. My husband did okay, but was sore for a few days after. It’s 5 hours altogether and there’s yurts for hot beverages and getting warm. Heated out houses available too. BRING A TRIPOD FOR YOUR PHONE OR CAMERA for the best pictures of the Aurora. We forgot ours. Pictures are still good, not great. No cell service here, Wi-Fi is slow and only available in some areas.
10
Philippe
2 de out. de 2024
·
Hospedou-se por 3 noites
A nice get-away from Fairbanks where you can observe auroras easily and convenioently. The hot springs pool is very nice, Restaurant food is fine but the wait-times can be pretty long
A nice get-away from Fairbanks where you can observe auroras easily and convenioently. The hot springs pool is very nice, Restaurant food is fine but the wait-times can be pretty long
8
darpan
29 de out. de 2024
·
Hospedou-se por 1 noite
Parking was horrible specially if you come late evening in busy vacation times. Hot spring was very nice.
Parking was horrible specially if you come late evening in busy vacation times. Hot spring was very nice.
6
KaRan
1 de ago. de 2024
·
Hospedou-se por 1 noite
Far out of the way
Far out of the way
8
Juri
30 de set. de 2024
·
Hospedou-se por 3 noites
Chena Hot Springs is like a big family camp. The hot springs are great - very hot in spots! The food was wonderful - Alaskan scallops, hamburgers/fries, sesame chicken salad -- all delicious and prices are pretty standard. Great margaritas and they offer good wines and beers. Rooms in the Moose Lodge are a little dated but look like they have recently be painted and are clean and roomy. Staff people were all friendly and helpful. This place is literally at the end of the road! Beautiful creek and forest all around.
Chena Hot Springs is like a big family camp. The hot springs are great - very hot in spots! The food was wonderful - Alaskan scallops, hamburgers/fries, sesame chicken salad -- all delicious and prices are pretty standard. Great margaritas and they offer good wines and beers. Rooms in the Moose Lodge are a little dated but look like they have recently be painted and are clean and roomy. Staff people were all friendly and helpful. This place is literally at the end of the road! Beautiful creek and forest all around.
8
Sophie
8 de dez. de 2024
·
Hospedou-se por 6 noites
My family and I stayed at Chena for 6 nights in December. The drive from Fairbanks was easy and check-in was smooth, even at 11pm. We booked two double bed rooms and they were small but clean. We ate at the restaurant on site for many of our meals. Prices are high but portions are huge. We left quite a bit of food behind unfortunately since there wasn’t a mini fridge or microwave in our room. As for the hot springs, we loved it. Plenty of locker space and hooks at the end of the board walk to hang your towel. It’s a perfect place to warm up after a day spent doing winter activities.
My family and I stayed at Chena for 6 nights in December. The drive from Fairbanks was easy and check-in was smooth, even at 11pm. We booked two double bed rooms and they were small but clean. We ate at the restaurant on site for many of our meals. Prices are high but portions are huge. We left quite a bit of food behind unfortunately since there wasn’t a mini fridge or microwave in our room. As for the hot springs, we loved it. Plenty of locker space and hooks at the end of the board walk to hang your towel. It’s a perfect place to warm up after a day spent doing winter activities.
6
Molly
4 de out. de 2024
·
Hospedou-se por 2 noites
CHena is in a beautiful area and short walk up the hill will take you to an amazing spot to view the Aurora. The staff were all friendly and helpful. Enjoyed our interactions with each of them. However, the rooms were tired and not well kept. The shower handle was backwards, you could hear noise throughout the night. I recommend staying in the newer Moose lodge as we were in the older quad cabins and they were disappointing. The price point was very fair and there is a lot to do on the property in terms of hiking, hot springs, tours of the ice museum and goethermal green house. The food in the restaurant was fine.
CHena is in a beautiful area and short walk up the hill will take you to an amazing spot to view the Aurora. The staff were all friendly and helpful. Enjoyed our interactions with each of them. However, the rooms were tired and not well kept. The shower handle was backwards, you could hear noise throughout the night. I recommend staying in the newer Moose lodge as we were in the older quad cabins and they were disappointing. The price point was very fair and there is a lot to do on the property in terms of hiking, hot springs, tours of the ice museum and goethermal green house. The food in the restaurant was fine.
10
ANJALI
18 de out. de 2023
·
Hospedou-se por 1 noite
Great location to witness Northern lights
Great location to witness Northern lights
8
David
15 de set. de 2024
·
Hospedou-se por 2 noites
Its an interesting place. A lot of innovative features and quirky stuff ( eg an airplane, ice museum which was so so, rusting antique cars) . Spa and lockers are a bit worn. Great service. Rooms are basic. They are all centrally heated. Our room was cold and it was in the 40s. We saw thebnorther lights in Fairbanks and photos from here looked a little better. It does have a viewing area about 10-15 minutes uphill. Not sure I would recommend to friends. Nice place to relax and hike in September.
Its an interesting place. A lot of innovative features and quirky stuff ( eg an airplane, ice museum which was so so, rusting antique cars) . Spa and lockers are a bit worn. Great service. Rooms are basic. They are all centrally heated. Our room was cold and it was in the 40s. We saw thebnorther lights in Fairbanks and photos from here looked a little better. It does have a viewing area about 10-15 minutes uphill. Not sure I would recommend to friends. Nice place to relax and hike in September.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
Muitos elogiam a comida e as porções generosas, mas espere preços altos, longas esperas e atendimento ruim ou inconsistente ocasional. Há essencialmente um restaurante, com um pequeno café como opção alternativa.
Avaliações dos hóspedes relacionadas
8
Ronald
4 de set. de 2023
·
Hospedou-se por 2 noites
Overall, pretty good considering it is designed to be rustic in nature. Internet access needs to be upgraded. Food was excellent.
Overall, pretty good considering it is designed to be rustic in nature. Internet access needs to be upgraded. Food was excellent.
8
Linda
6 de mar. de 2025
·
Hospedou-se por 5 noites
We stayed 5 nights to catch the Aurora Borealis, it did not disappoint. This is a remote location an hour and a half NE of Fairbanks. There’s nothing else out here except for the resort so you are a captive audience to their offerings. The food in the restaurant is decent, could be better. Wait times are long for peak hours. Ordering to go is a good option. There’s a bar in the restaurant. Bring your own bottled water because the well water tastes terrible, and for some reason the restaurant does not sell it. There’s a lot to do here including some free activities. The hot springs, pool and hot tubs are free, hiking is great, geothermal energy and greenhouse tours are free and aurora viewing is free. Lots of games available in the activity center. Several paid tours available depending on time of year. Check out their website for list. Highly recommend the Aurora Viewing Tour if you’re here during a time when it’s going to be out. We had a fantastic light show! The tour takes you up the side of a mountain in a snow machine. It is rough on the back so you may want to pass if you have back problems. My husband did okay, but was sore for a few days after. It’s 5 hours altogether and there’s yurts for hot beverages and getting warm. Heated out houses available too. BRING A TRIPOD FOR YOUR PHONE OR CAMERA for the best pictures of the Aurora. We forgot ours. Pictures are still good, not great. No cell service here, Wi-Fi is slow and only available in some areas.
We stayed 5 nights to catch the Aurora Borealis, it did not disappoint. This is a remote location an hour and a half NE of Fairbanks. There’s nothing else out here except for the resort so you are a captive audience to their offerings. The food in the restaurant is decent, could be better. Wait times are long for peak hours. Ordering to go is a good option. There’s a bar in the restaurant. Bring your own bottled water because the well water tastes terrible, and for some reason the restaurant does not sell it. There’s a lot to do here including some free activities. The hot springs, pool and hot tubs are free, hiking is great, geothermal energy and greenhouse tours are free and aurora viewing is free. Lots of games available in the activity center. Several paid tours available depending on time of year. Check out their website for list. Highly recommend the Aurora Viewing Tour if you’re here during a time when it’s going to be out. We had a fantastic light show! The tour takes you up the side of a mountain in a snow machine. It is rough on the back so you may want to pass if you have back problems. My husband did okay, but was sore for a few days after. It’s 5 hours altogether and there’s yurts for hot beverages and getting warm. Heated out houses available too. BRING A TRIPOD FOR YOUR PHONE OR CAMERA for the best pictures of the Aurora. We forgot ours. Pictures are still good, not great. No cell service here, Wi-Fi is slow and only available in some areas.
10
Sharon
9 de set. de 2024
·
Hospedou-se por 1 noite
The property was really busy and staff seemed to lack sharing information. We were given room keys but not given any directions on where our building was or where to park cars. We had to ask questions like what dinner options there were, what the pool hours were and try to interpret the map of the property which we took ourselves from the counter (it was not offered to us or pointed out)… there was no information on rooms either so had to constantly find staff to ask. You can’t park near your rooms so you have to carry your bags through the car park to your room. The building we were in didn’t have a lift. The main dining room had a long wait list so we ended up in the cafe and bought a frozen pizza which we thought we’d heat up in the microwave we spotted off to the side of the cash register. It turns out they have an oven they can cook it for you in, but again no where did it say this and we had multiple people come in and see we had pizza and asked where we got it, how did we cook it etc. so a small sign on the fridge in front of the pizza saying they can cook it for you would be beneficial. The pizza was yum. A folder in our room with information on opening and closing times of the restaurant, cafe and pools would be useful. We didn’t end up using the pools as there was so many people in there that it was a turn off. The highlight of our stay was the cafe staff, the Aurora tour (we saw Northern Lights!) and the dog cart ride. The Ice Museum was ok.
The property was really busy and staff seemed to lack sharing information. We were given room keys but not given any directions on where our building was or where to park cars. We had to ask questions like what dinner options there were, what the pool hours were and try to interpret the map of the property which we took ourselves from the counter (it was not offered to us or pointed out)… there was no information on rooms either so had to constantly find staff to ask. You can’t park near your rooms so you have to carry your bags through the car park to your room. The building we were in didn’t have a lift. The main dining room had a long wait list so we ended up in the cafe and bought a frozen pizza which we thought we’d heat up in the microwave we spotted off to the side of the cash register. It turns out they have an oven they can cook it for you in, but again no where did it say this and we had multiple people come in and see we had pizza and asked where we got it, how did we cook it etc. so a small sign on the fridge in front of the pizza saying they can cook it for you would be beneficial. The pizza was yum. A folder in our room with information on opening and closing times of the restaurant, cafe and pools would be useful. We didn’t end up using the pools as there was so many people in there that it was a turn off. The highlight of our stay was the cafe staff, the Aurora tour (we saw Northern Lights!) and the dog cart ride. The Ice Museum was ok.
8
patrick
16 de mar. de 2025
·
Hospedou-se por 3 noites
This was a great escape with loads of outdoor activities. However, there weren't enough food/dining options to keep up with demand. Best to dine at nonpeak hours if you want to eat in the restaurant. The staff really work hard so kudos to them.
This was a great escape with loads of outdoor activities. However, there weren't enough food/dining options to keep up with demand. Best to dine at nonpeak hours if you want to eat in the restaurant. The staff really work hard so kudos to them.
6
Ken
13 de mai. de 2025
·
Hospedou-se por 4 noites
The only restaurant is at the resort. If you don't get seating early for dinner you will have to wait for a while. The host was not very freindly.
The only restaurant is at the resort. If you don't get seating early for dinner you will have to wait for a while. The host was not very freindly.
8
Shane
9 de out. de 2024
·
Hospedou-se por 2 noites
Acknowledgment of presence at restaurant (waiting for seating) was very poor. Ate there 3 times. Wait staff should be dedicated to a room and the patrons in it. Service within the restaurant was also poor, although the food was good and delivered fairly quickly.
Acknowledgment of presence at restaurant (waiting for seating) was very poor. Ate there 3 times. Wait staff should be dedicated to a room and the patrons in it. Service within the restaurant was also poor, although the food was good and delivered fairly quickly.
4
Nanette
10 de jun. de 2025
·
Hospedou-se por 1 noite
The only reason that I didn't give it zero stars was that the food was wonderful and delicious and the front desk staff and restaurant staff provided great customer service. I would avoid going to this area. It's a day trip for locals and didn't seem like a lot of people stayed overnight. Ice museum was not worth the tour. The hot springs didn't smell clean (not the sulfur from the springs). We stayed in one of the off buildings, which was outdated. The shower was either scalding or freezing. The room was OK clean. TV didn't work. The staff was great but the buildings need a complete overhaul.
The only reason that I didn't give it zero stars was that the food was wonderful and delicious and the front desk staff and restaurant staff provided great customer service. I would avoid going to this area. It's a day trip for locals and didn't seem like a lot of people stayed overnight. Ice museum was not worth the tour. The hot springs didn't smell clean (not the sulfur from the springs). We stayed in one of the off buildings, which was outdated. The shower was either scalding or freezing. The room was OK clean. TV didn't work. The staff was great but the buildings need a complete overhaul.
8
Sophie
8 de dez. de 2024
·
Hospedou-se por 6 noites
My family and I stayed at Chena for 6 nights in December. The drive from Fairbanks was easy and check-in was smooth, even at 11pm. We booked two double bed rooms and they were small but clean. We ate at the restaurant on site for many of our meals. Prices are high but portions are huge. We left quite a bit of food behind unfortunately since there wasn’t a mini fridge or microwave in our room. As for the hot springs, we loved it. Plenty of locker space and hooks at the end of the board walk to hang your towel. It’s a perfect place to warm up after a day spent doing winter activities.
My family and I stayed at Chena for 6 nights in December. The drive from Fairbanks was easy and check-in was smooth, even at 11pm. We booked two double bed rooms and they were small but clean. We ate at the restaurant on site for many of our meals. Prices are high but portions are huge. We left quite a bit of food behind unfortunately since there wasn’t a mini fridge or microwave in our room. As for the hot springs, we loved it. Plenty of locker space and hooks at the end of the board walk to hang your towel. It’s a perfect place to warm up after a day spent doing winter activities.
8
matthew
20 de jan. de 2024
·
Hospedou-se por 1 noite
Food is overpriced and not very good.
Food is overpriced and not very good.
8
Mark
12 de set. de 2024
·
Hospedou-se por 2 noites
Expensive and restaurant service can be slow. Overall experience was good.
Expensive and restaurant service can be slow. Overall experience was good.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
4
Adriana
23 de set. de 2024
·
Hospedou-se por 1 noite
Uma opção para passar um dia e relaxar nas águas termais. A temperatura da água é bem quentinha e possui toda infraestrutura adequada. Eles fornecem toalha e o locker é pago. Fui no museu de gelo e é interessante. Passeio super rápido e com muita gente. Possui apenas um restaurante com poucos funcionários e fila enorme para o jantar. A comida era boa pelo menos. Mas o maior problema foi o barulho nos quartos e não conseguimos dormir.
Uma opção para passar um dia e relaxar nas águas termais. A temperatura da água é bem quentinha e possui toda infraestrutura adequada. Eles fornecem toalha e o locker é pago. Fui no museu de gelo e é interessante. Passeio super rápido e com muita gente. Possui apenas um restaurante com poucos funcionários e fila enorme para o jantar. A comida era boa pelo menos. Mas o maior problema foi o barulho nos quartos e não conseguimos dormir.
8
Luiz Jose
12 de ago. de 2024
·
Hospedou-se por 2 noites
As águas termais são de fato muito agradáveis. E o quarto, os banheiros são bons. Porém a falta de um frigobar nos quartos, especialmente para quem fica por dois ou mais dias é lamentável. Como também a inexistência de um acesso coberto dos quartos pra as piscinas e o lago de águas quentes.
As águas termais são de fato muito agradáveis. E o quarto, os banheiros são bons. Porém a falta de um frigobar nos quartos, especialmente para quem fica por dois ou mais dias é lamentável. Como também a inexistência de um acesso coberto dos quartos pra as piscinas e o lago de águas quentes.
2
Samir
20 de jan. de 2022
·
Hospedou-se por 1 noite
Apesar do check-in previsto para 16h, chegamos por volta de 14h e solicitamos pela possibilidade de um dos dois quartos que reservamos ( éramos um grupo de 4,pessoas), estivesse pronto. Foi nos indicado o uso do depósito de malas, enquanto acelerariam a arrumação dos quartos. Após termos que aguardar até 16h, fomos informados que os quartos não estavam prontos. Após várias insistências, as 16:30h, disseram que um dos dos quartos estaria pronto Ao chegar na porta do quarto, ainda tivemos que aguardar mais cerca de meia hora para que finalmente pudéssemos entrar no quarto. Os absurdos não param por aí. Os quartos, além de pequenos, têm padrão de baixíssima categoria ( uma estrela no máximo, necessitando urgente reforma. Os vidros das janelas davam passagem para o gelo externo que derretia devido ao aquecimento do quarto provocando acúmulo de mofo.e a agua escorria (tive que colocar toalhas no peitoril da janela para evitar que a água molhasse o colchão). Moveis velhos, box do chuveiro, manchado de sujeira, cabides de madeira de causar nojo, etc O pior de tudo é a completa falta de sinal de telefone celular e de wi- fi. Mais absurdo ainda, a falta de telefone nos quartos para comunicar com a recepção. Isso é imperdoável é inexplicável. É questão de segurança e mínimo de conforto, Para falar com a recepção, há que se vestir com toda a parafernália contra um frio extremo ( -30 graus Celsius) e caminhar na área externa do hotel por cerca de 100m.
Apesar do check-in previsto para 16h, chegamos por volta de 14h e solicitamos pela possibilidade de um dos dois quartos que reservamos ( éramos um grupo de 4,pessoas), estivesse pronto. Foi nos indicado o uso do depósito de malas, enquanto acelerariam a arrumação dos quartos. Após termos que aguardar até 16h, fomos informados que os quartos não estavam prontos. Após várias insistências, as 16:30h, disseram que um dos dos quartos estaria pronto Ao chegar na porta do quarto, ainda tivemos que aguardar mais cerca de meia hora para que finalmente pudéssemos entrar no quarto. Os absurdos não param por aí. Os quartos, além de pequenos, têm padrão de baixíssima categoria ( uma estrela no máximo, necessitando urgente reforma. Os vidros das janelas davam passagem para o gelo externo que derretia devido ao aquecimento do quarto provocando acúmulo de mofo.e a agua escorria (tive que colocar toalhas no peitoril da janela para evitar que a água molhasse o colchão). Moveis velhos, box do chuveiro, manchado de sujeira, cabides de madeira de causar nojo, etc O pior de tudo é a completa falta de sinal de telefone celular e de wi- fi. Mais absurdo ainda, a falta de telefone nos quartos para comunicar com a recepção. Isso é imperdoável é inexplicável. É questão de segurança e mínimo de conforto, Para falar com a recepção, há que se vestir com toda a parafernália contra um frio extremo ( -30 graus Celsius) e caminhar na área externa do hotel por cerca de 100m.
10
Haresh
3 de ago. de 2026
·
Hospedou-se por 1 noite
Great hot springs. Great restaurant chef
Great hot springs. Great restaurant chef
8
John
12 de out. de 2025
·
Hospedou-se por 2 noites
The hotel looks old. Bathtub has a broken faucet that is terribly hard to turn off. No fridge in the room. The room is clean and they kept windows open whenever they can so the air is fresh inside. Parking is hard to find especially during the weekend.
The hotel looks old. Bathtub has a broken faucet that is terribly hard to turn off. No fridge in the room. The room is clean and they kept windows open whenever they can so the air is fresh inside. Parking is hard to find especially during the weekend.
Políticas da propriedade
Check-in
Checkout
De 16:00 a 05:00
Antes de 11:00
Tem uma pergunta?
As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-15: NO DATA
- 2026-09-16: NO DATA
- 2026-09-17: NO DATA
- 2026-09-18: NO DATA
- 2026-09-19: NO DATA
- 2026-09-20: NO DATA
- 2026-09-21: 212.37710105236818USD
- 2026-09-22: 204.9209964772339USD
- 2026-09-23: NO DATA
- 2026-09-24: NO DATA
- 2026-09-25: 207.85533734124755USD
- 2026-09-26: NO DATA
- 2026-09-27: NO DATA
- 2026-09-28: NO DATA
- 2026-09-29: 209.3729948942871USD
- 2026-09-30: 207.32473274386598USD
- 2026-10-01: 260.4851695772095USD
- 2026-10-02: 209.3729948942871USD
- 2026-10-03: 207.20598479599USD
- 2026-10-04: 266.01490883468625USD
- 2026-10-05: 265.1783375890503USD
- 2026-10-06: 203.1760769043274USD
- 2026-10-07: 207.20598479599USD
- 2026-10-08: 207.20598479599USD
- 2026-10-09: 207.20598479599USD
- 2026-10-10: 207.20598479599USD
- 2026-10-11: 265.1783375890503USD
- 2026-10-12: 209.40369652194212USD
- 2026-10-13: 207.20598479599USD
- 2026-10-14: 207.20598479599USD
- 2026-10-15: 207.20598479599USD
- 2026-10-16: 207.20598479599USD
- 2026-10-17: 207.20598479599USD
- 2026-10-18: 209.3729948942871USD
- 2026-10-19: 209.3729948942871USD
- 2026-10-20: 207.20598479599USD
- 2026-10-21: 207.20598479599USD
- 2026-10-22: 207.20598479599USD
- 2026-10-23: 210.84693542880248USD
- 2026-10-24: 207.20598479599USD
- 2026-10-25: 207.20598479599USD
- 2026-10-26: 210.4573658867798USD
- 2026-10-27: 207.20598479599USD
- 2026-10-28: 207.20598479599USD
- 2026-10-29: 207.85070148294068USD
- 2026-10-30: 207.20598479599USD
- 2026-10-31: 207.20598479599USD
- 2026-11-01: 207.20598479599USD
- 2026-11-02: 207.20598479599USD
- 2026-11-03: 206.14246641897583USD
- 2026-11-04: 207.85070148294068USD
- 2026-11-05: 207.20598479599USD
- 2026-11-06: 207.20598479599USD
- 2026-11-07: 209.3729948942871USD
- 2026-11-08: 207.20598479599USD
- 2026-11-09: 207.85070148294068USD
- 2026-11-10: 207.20598479599USD
- 2026-11-11: 210.84693542880248USD
- 2026-11-12: 207.90920076663207USD
- 2026-11-13: 212.03849096411133USD
- 2026-11-14: 210.6299947538452USD
- 2026-11-15: 207.20598479599USD
A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 21 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- O nome do titular do cartão de crédito utilizado no check-in para despesas extras deve ser o mesmo nome do hóspede titular utilizado na reserva do quarto
- Esta propriedade aceita cartões de crédito e dinheiro.
- Pagamento sem dinheiro em espécie disponível
- Os recursos de segurança disponíveis na propriedade incluem detector de fumaça
- Acesso à piscina permitido entre 7h e 23h30.
- É necessário reservar os seguintes serviços: serviços de massagem. As reservas podem ser feitas contatando hotel antes da viagem usando as informações para contato fornecidas na confirmação da reserva.
- Pagamento sem dinheiro em espécie disponível para todas as transações.
- Taxa de café da manhã feito na hora: entre USD 11.50 e USD 41.95 para adultos, e entre USD 9.25 e USD 9.25 para crianças
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Atividades
Piscina
Jardim
Passeio de bicicleta
Pesca
Cavalgada
Canoagem
Caminhada
Piscina interna
Piscina externa
Piscina externa aquecida
Pool (Indoor)
Outdoor Fireplace
Pool (Seasonal Outdoor)
Terraço
Estacionamento
Estacionamento
Transporte de e para o aeroporto
Estacionamento gratuito
Parking (Limited)
Parking Onsite
Geral
Restaurante
Quartos de não fumantes
Banheira/Jacuzzi
Massagem
Spa e centro de bem-estar
Área de piquenique/Mesas
Vending machines
Sala para família
Cerca ao redor da piscina
Serviços
Balcão de turismo
Serviços domésticos
Instalações para jantares/Eventos
Caixa eletrônico
Aluguel de bicicletas
Armazenamento de bagagem
24-Hour Front Desk
Lockers Available
Internet
Wi-fi grátis