Name: Crowne Plaza Newcastle - Stephenson Quarter by IHG
Address: Stephenson Quarter, Tyne and Wear (region), GB
Price range: 82 US$–312 US$ per night
Rating: 8.73

Hvad siger gæsterne

På Crowne Plaza Newcastle - Stephenson Quarter by IHG fremhæver gæsterne den bekvemme beliggenhed ved siden af stationen, venlig betjening, rummelige værelser samt en pool, spa og et fitnesscenter. De påpeger dog også køer, små rekreative områder og varierende kvalitet af morgenmaden i travle perioder.

De fleste gæster finder hotellet og værelserne meget rene, selvom enkelte rapporterer manglende rengøring, støvede områder eller plettede tæpper. Den centrale beliggenhed ved stationen er praktisk i forhold til byen og Quayside, men adgangen kan involvere en undergang og lejlighedsvis togstøj. Overordnet set kan man forvente en moderne, komfortabel base med gode faciliteter og nem adgang til byen.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

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Faciliteter

Pool, spa og fitnesscenter er populære, men små; adgang kræver ofte reservation eller ventetid, og omklædningsrummene kan føles trange. Parkering er lige ved siden af i en parkeringskælder og praktisk, men der kan være få pladser eller begrænset adgang, og ginbaren er populær på trods af lejlighedsvis langsom betjening.

Relaterede gæsteanmeldelser

8

Patricia

9. apr. 2023

·

Overnattede 1 nat

Lovely room and great shower. A pity that the room was very hot and I had to turn the airconditioning on to cool it down as the was no possibility to open the window. Friendly staff. No possibility to use pool or gym at peak hours as the facilities are a bit small for the size of the hotel

10

LISA

6. jan. 2025

·

Overnattede 2 nætter

Really nice hotel. Perfect location for the Arena - 10 minute easy walk away. Car park is also very convenient ( park on level 10 as it's direct access to the hotel ) Room was very nice and bed was comfortable. Breakfast was excellent.

8

Victoria

20. jan. 2024

·

Overnattede 3 nætter

Hotel is in a very convenient location close to the station. Very comfortable rooms, good gym facilities, fantastic breakfast and very friendly staff. The spa facilities can get crowded, so choose your time wisely. Would definitely return to this hotel.

4

Gary

17. aug. 2025

·

Overnattede 2 nætter

Hotel was in a good location. We did not have robes in our room to use the pool and spa - we had to ask three times for these to be sent up and ended up just using a towel on our first visit to the Spa as we got fed up of waiting. In addition, a plug socket blew up when attempting to charge my phone which, whilst dealt with promptly was an inconvenience. The Spa area was smaller than anticipated, the loungers were too few and they need replacing - there was also a peculiar spell in/around the pool area on one of the visits. The Gin bar was lovely and staff provided great service.

10

Wayne

10. nov. 2025

·

Overnattede 2 nætter

Room was clean and comfortable great location. Nice to have a swim in the morning also

8

Nigel

11. okt. 2025

·

Overnattede 1 nat

Nice hotel, not as central to the station and centre as I would have liked. Need to walk through an underpass under a bridge from the station which at night is not great. Hotel is nice and spacious, changing room in gym is very small, has a small pool and a gym. Good breakfast, staff at reception were not very friendly. Comfortable spacious room.

10

Riley

2. sep. 2024

·

Overnattede 1 nat

Stay here often for work, love the gin bar, pool and gym :)

10

Ashley

23. jun. 2024

·

Overnattede 2 nætter

Fantastic hotel, very modern, nice large and light room. Good gym and spa facilities.

10

selina

31. aug. 2025

·

Overnattede 1 nat

Pool was small and changing rooms small

10

Lionel

6. maj 2025

·

Overnattede 1 nat

Good stay in a quiet place not far from the center. Nice facility and good restaurant, whether that's for the dinner or the breakfast, the staff was excellent. Room where really spacious. We enjoyed the spa, hot tub and hammam.

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Rengøring

Mange anmeldelser beskriver hotellet og værelserne som rene eller pletfrie. En mindre gruppe påpeger dog mangler, såsom støvede områder, plettede tæpper, beskidte balkoner eller badeværelser, eller manglende rengøring.

Relaterede gæsteanmeldelser

6

Peter

5. nov. 2023

·

Overnattede 1 nat

Problem with the method attempted to clean crockery in the room. Dust layers in the room.

6

Andrew

21. feb. 2023

·

Overnattede 1 nat

Our stay was good hotel was very expensive for breakfast £16.95 pp is extortionate. Room cleanliness was okay bathroom had not seen a mop or sweep very dusty and hairs on floor, main bad point is on the morning not having paid for breakfast we would of liked to be able to buy a drink from the bar but it was not open and not possible to get refreshments.

10

Elizabeth

10. maj 2023

·

Overnattede 1 nat

Lovely modern hotel in central location, short walk from city centre or Quayside. Large, comfortable and well equipped room which was spotlessly clean. Nice pool and leisure facilities with well equipped gym. Excellent breakfast with good choice of food. Great service, all staff were really friendly and helpful. We will definitely stay here again

10

Kristina

29. nov. 2025

·

Overnattede 2 nætter

The room was spotless and staff were very polite and helpful

10

Carrie

12. okt. 2025

·

Overnattede 1 nat

Very clean nice size

8

Rachel

15. nov. 2025

·

Overnattede 1 nat

Nice room, very clean and complimentary prosecxo on check in was a lovely touch

8

Michael

3. mar. 2023

·

Overnattede 2 nætter

Should be asked if a bath or shower is required. The shower tray was filthy and mouldy.

6

Chris

1. aug. 2025

·

Overnattede 4 nætter

The room was a lovely size, and the staff were really friendly. There are a couple of things that were quite a negative. First was the room wasn’t serviced, which we asked for. Then it took two calls to get towels and toilet paper sent up. This is a first for me at any hotel I have been to. Second was witnessing staff being shouted at by management. Makes it a bit awkward for guests. But overall a lovely stay

8

Margaret

18. nov. 2025

·

Overnattede 2 nætter

The room inside was clean and tidy. But very unkempt on balcony covered in bird poo and very dirty

2

Ali

24. jun. 2025

·

Overnattede 2 nætter

Check in took over 25 minutes. They only had 1 system working, this was a late check in as well. Stayed for 2 nights, the key stopped working after the first night, they couldn’t do anything about it and just told me to ask someone from reception to come and unlock the door if needed The sink in the bathroom was blocked. The carpet wasnt clean, felt like the cleaners just cleaned on surface and not a proper deep clean you would expect.

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Værelser

Værelserne er rummelige, komfortable og generelt stille med god lydisolering, plus nyttige detaljer som store fjernsyn og køleskabe. Ulemper inkluderer varme værelser eller støjende aircondition, hårde eller klumpede puder, lejlighedsvis støj og begrænset fleksibilitet i forhold til sengepladser til familier.

Relaterede gæsteanmeldelser

8

Deborah

1. jun. 2025

·

Overnattede 1 nat

Quite noisy through the night and up to about 7am, guests. Noisy in corridors, outside and rooms above me.

8

Patricia

9. apr. 2023

·

Overnattede 1 nat

Lovely room and great shower. A pity that the room was very hot and I had to turn the airconditioning on to cool it down as the was no possibility to open the window. Friendly staff. No possibility to use pool or gym at peak hours as the facilities are a bit small for the size of the hotel

8

Anne

16. apr. 2023

·

Overnattede 1 nat

Only negative would be the bed was quite hard and the pillows were awful! Only stayed 1 night or I would have asked for new ones. Staff v pleasant

10

LISA

6. jan. 2025

·

Overnattede 2 nætter

Really nice hotel. Perfect location for the Arena - 10 minute easy walk away. Car park is also very convenient ( park on level 10 as it's direct access to the hotel ) Room was very nice and bed was comfortable. Breakfast was excellent.

8

Mechelle

16. apr. 2023

·

Overnattede 2 nætter

We had a 2x double bed bedroom (507), travelling as a family with a 14yr boy and 10yr girl who can't/won't share a bed. I asked for extra bedding and was given a single quilt, so improvised a single bed on the floor using the double quilt from one of the beds... I would so much prefer a room with a double and 2x singles but this seems to be impossible to find in many hotels. Good things: The pool was good (although tiny 19 capacity). We went down once when it was a bit busy, but they called us when we were able to go down to the facilities. Location Breakfast (husband and kids loved the waffles) Room size Separate bath and shower Things that could be improved: Shower pressure Bath plug was really stiff so hard to open/empty. Wasn't properly cleaned (fluff in bath, someone else's hair band on the floor behind the door) The nespresso machine had a piece missing so I had to hold the cup in place the whole time. I reported this on the first morning but it was not resolved..

10

gary

2. aug. 2025

·

Overnattede 2 nætter

Great location near Train Station. Rooms big and beds very comfortable

10

Aiden

21. aug. 2023

·

Overnattede 7 nætter

I recently stayed here for 1 week while visiting friends, the room was really nice, with a huge tv bed was very comfortable. Will definitely be coming again when i vist friends My only issues was, when the ac was on, it would make loud ringing sounds that lasted around 30 seconds

6

Craig

7. maj 2024

·

Overnattede 1 nat

Room was far too hot. Despite the temperature controller turned down to 18 the room itself just continued to heat up. So bad I had to leave early AM

8

Jacqueline

19. maj 2025

·

Overnattede 3 nætter

Good location. Railway station, town centre and St Nicholas cathedral in easy walking distance. Staff were charming. Room was clean and comfortable and despite the proximity to the station it was quiet. Nice dining room with a good menu.

10

Roseanna

1. jun. 2025

·

Overnattede 1 nat

Super comfortable beds, big tv, really spacious room and bathroom. Breakfast spread was amazing! Really enjoyed our evening swim and jacuzzi. Overall, I can't fault it

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Service

Personalet roses ofte for at være venligt og hjælpsomt i hele hotellet. Dog forekommer der gentagne problemer med lange køer i ind- og udcheckningen eller til morgenmad, lejlighedsvis uhøflighed eller mangelfølgning, og forsinkelser med at løse anmodninger eller rengøre værelser.

Relaterede gæsteanmeldelser

4

Roxanne

28. dec. 2024

·

Overnattede 1 nat

Really disappointed with this place! After reading the reviews I thought this was going to be a great choice for my son and partners anniversary. Getting through to the reservations team after 3 attempts on hold took over an hour and then no one came back to the call. I just wanted to upgrade the room as a treat for them but my son had to do that on arrival. The upgrade was to an unsuitable disabled room and the tv didn't work. The upside was they enjoyed the breakfast and the spa area. I'm still waiting for someone to contact me about the issues but my messages are unresponded to. Staff were uninterested & unhelpful so my son did not complain on checking out.

8

Nigel

11. okt. 2025

·

Overnattede 1 nat

Nice hotel, not as central to the station and centre as I would have liked. Need to walk through an underpass under a bridge from the station which at night is not great. Hotel is nice and spacious, changing room in gym is very small, has a small pool and a gym. Good breakfast, staff at reception were not very friendly. Comfortable spacious room.

10

Richard

14. nov. 2025

·

Overnattede 1 nat

Reception staff were great

8

Samantha

11. feb. 2025

·

Overnattede 3 nætter

Stay here quite often for work, only downside is the huge very slow moving queue to be seated for breakfast!

10

Jemma

16. okt. 2025

·

Overnattede 1 nat

We’ve stayed at this hotel many times. It’s a great location with good facilities. Staff are always very welcoming a check-in. Rooms are well equipped with a fridge in the room. Breakfast service was outstanding with very friendly and checking everything was ok. Great selections and plenty still available 30 mins before finishing. Highly recommend this hotel

6

Chris

1. aug. 2025

·

Overnattede 4 nætter

The room was a lovely size, and the staff were really friendly. There are a couple of things that were quite a negative. First was the room wasn’t serviced, which we asked for. Then it took two calls to get towels and toilet paper sent up. This is a first for me at any hotel I have been to. Second was witnessing staff being shouted at by management. Makes it a bit awkward for guests. But overall a lovely stay

8

Duncan

30. mar. 2025

·

Overnattede 2 nætter

Great hotel in a good location. A little slow to get served at the front desk as there was only one member of staff on, but they were helpful. Breakfast - go for the cold options because the cooked was rather stale.

4

robert

11. feb. 2024

·

Overnattede 1 nat

Lack of staff at check in, so long check-in queues. No staff at night for room service, ended up cancelling what we eventually ordered through reception because it was never coming. Just not good enough for a 4 star hotel.

10

Alex

15. nov. 2025

·

Overnattede 1 nat

Reception staff friendly and efficient. Room was perfect

2

Ali

24. jun. 2025

·

Overnattede 2 nætter

Check in took over 25 minutes. They only had 1 system working, this was a late check in as well. Stayed for 2 nights, the key stopped working after the first night, they couldn’t do anything about it and just told me to ask someone from reception to come and unlock the door if needed The sink in the bathroom was blocked. The carpet wasnt clean, felt like the cleaners just cleaned on surface and not a proper deep clean you would expect.

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Lokation

Praktisk i forhold til Newcastle Central Station og en let gåtur til bymidten, Quayside og arenaen. Nogle finder beliggenheden i den fjerne ende af stationen mindre attraktiv, med adgang via en undergang og lejlighedsvis togstøj.

Relaterede gæsteanmeldelser

10

Kevin

6. sep. 2025

·

Overnattede 1 nat

Lovely Hotel that still feels fresh and up to date. Location is great now we have worked out how to get to the car park. Will stay here again.

10

LISA

6. jan. 2025

·

Overnattede 2 nætter

Really nice hotel. Perfect location for the Arena - 10 minute easy walk away. Car park is also very convenient ( park on level 10 as it's direct access to the hotel ) Room was very nice and bed was comfortable. Breakfast was excellent.

10

Stephen

2. feb. 2025

·

Overnattede 1 nat

Very nicely appointed hotel, hidden away behind the railway station but still very central but less noisy than others. Large rooms well maintained & furnished.

10

Christine

17. aug. 2025

·

Overnattede 2 nætter

Location to the station, very convenient. Quiet location by close to every we wanted

8

Mary

11. mar. 2024

·

Overnattede 1 nat

We like it because it’s near the railway station.Hotel very good, clean, & staff very helpful

8

Andrew

26. aug. 2025

·

Overnattede 1 nat

Good parking, easy walk into town centre. Staff very friendly

8

Mary

11. aug. 2024

·

Overnattede 1 nat

The hotel is located behind the Newcastle railway station and was walkable with luggage, albeit better to come through the underpass to the right as you leave the station to reduce climbs. The hotel was very nice and notwithstanding we came in on a lunchtime train, they had a room available for immediate checkin. Our room was spacious, including a nice bathroom wit( an excellent shower. Breakfast choices were excellent and we enjoyed our breakfasts. Our only minor negative were the staff behind the bar in the Gin Bar who had to be prompted to get service.

8

Nigel

11. okt. 2025

·

Overnattede 1 nat

Nice hotel, not as central to the station and centre as I would have liked. Need to walk through an underpass under a bridge from the station which at night is not great. Hotel is nice and spacious, changing room in gym is very small, has a small pool and a gym. Good breakfast, staff at reception were not very friendly. Comfortable spacious room.

10

Jamie

19. apr. 2025

·

Overnattede 3 nætter

Great location. Walked all around town. Definitely would stay here again.

8

Philip

30. apr. 2023

·

Overnattede 4 nætter

Central location but feels like it’s the “wrong” side of the station.

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Spisning

Morgenmaden vurderes ofte som meget god med et bredt udvalg. I travle perioder rapporterer gæsterne om køer, mangel på mad eller lunken mad, og nogle finder restaurant- eller barudbuddet overpriset eller betjeningen langsom.

Relaterede gæsteanmeldelser

10

Sarah

31. mar. 2025

·

Overnattede 2 nætter

Beautiful hotel, well maintained. Breakfast and the staff working during breakfast were great. Slow to clear used plates from tables but they were busy, the hotel would benefit from hiring more breakfast staff to take the pressure off. Room spacious and clean with wonderful bathroom. Complimentary water was appreciated. Pool area was small but clean and lovely to use. Really enjoyed the stay.

8

Huw

7. apr. 2024

·

Overnattede 3 nætter

Staff super, food quite overpriced - so many other restaurants around for cheaper, we paid more in hotel for a 3 course fixed menu than 3 courses with wine in Gino D'Campos. Good location 5 mins walk from rail station. Nice shower.

6

Andrew

2. dec. 2024

·

Overnattede 1 nat

staff were helpful and polite, the room was comfortable we stayed in a crown plaza pre lockdown and the breakfast was easily the best We'd had in a long time in a hotel, since lockdown we've stayed in a crown plaza twice,Newcastle being the 2nd time and on both occasions the breakfast has been bang average eg in the quality of the ingredients, Sausage, black pudding and the kippers.

8

Nigel

11. okt. 2025

·

Overnattede 1 nat

Nice hotel, not as central to the station and centre as I would have liked. Need to walk through an underpass under a bridge from the station which at night is not great. Hotel is nice and spacious, changing room in gym is very small, has a small pool and a gym. Good breakfast, staff at reception were not very friendly. Comfortable spacious room.

10

Jemma

16. okt. 2025

·

Overnattede 1 nat

We’ve stayed at this hotel many times. It’s a great location with good facilities. Staff are always very welcoming a check-in. Rooms are well equipped with a fridge in the room. Breakfast service was outstanding with very friendly and checking everything was ok. Great selections and plenty still available 30 mins before finishing. Highly recommend this hotel

8

Duncan

30. mar. 2025

·

Overnattede 2 nætter

Great hotel in a good location. A little slow to get served at the front desk as there was only one member of staff on, but they were helpful. Breakfast - go for the cold options because the cooked was rather stale.

8

Amanda

25. feb. 2024

·

Overnattede 1 nat

The hotel & room was nice but the Service let it down. Service at the gin bar was slow as the staff were all chatting amongst themselves plus the couldn’t do the cocktail I wanted from the menu. Breakfast service was poor as they had run out of most hot items and bread for toast and it took a while to replenish these. We weren’t offered a menu to choose the vegetarian options that were apparently available so did without

6

Lorraine

23. mar. 2024

·

Overnattede 2 nætter

Quite a nice hotel but really more for corporate use. Drinks expensive & do not order the pizza! You’ll pay £16 for a frozen Goodfellas one. Good central location but we won’t be back.

8

Kymberly

11. maj 2024

·

Overnattede 1 nat

Everything was great and Rebecca at the front desk was super helpful! The dining experience was subpar unfortunately.

8

Alan

23. aug. 2025

·

Overnattede 2 nætter

Pleasant stay but a few things could do with improvement. The staff were very pleasant and welcoming the room was a good size and clean. But our drinking water wasn't replenished for our second night. The major downside was breakfast. The breakfast room was too small for peak demand resulting in queues. Food quality was a bit mixed.

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Måned	Gennemsnitlig pris
januar	120 US$
februar	136 US$
marts	136 US$
april	135 US$
maj	137 US$
juni	141 US$
juli	142 US$
august	113 US$
september	163 US$
oktober	152 US$
november	163 US$
december	133 US$

sø.	ma.	ti.	on.	to.	fr.	lø.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $132	20 $186	21 $221	22	23 $121	24 $212
25 $98	26 $82	27 $111	28 $114	29 $198	30 $200	31 $180

sø.	ma.	ti.	on.	to.	fr.	lø.
1 $92	2 $201	3	4 $195	5 $161	6 $109	7 $192
8 $86	9 $175	10 $195	11	12 $182	13 $109	14
15 $91	16 $149	17 $182	18 $227	19 $155	20 $194	21 $312
22 $140	23 $127	24 $141	25 $208	26 $184	27 $206	28 $204
29 $86	30 $124

Crowne Plaza Newcastle - Stephenson Quarter by IHG

Priser på Crowne Plaza Newcastle - Stephenson Quarter by IHG

Gennemsnitlige månedlige priser

Om dette overnatningssted

Lokation

Værelsesmuligheder

Standardværelse - 2 dobbeltsenge - adgang til Club-lounge

Standardværelse - 1 queensize-seng - handicapvenligt

Værelse - 1 queensize-seng - handicapvenligt - adgang til Club-lounge

Standardværelse - 1 kingsize-seng med sovesofa

Standardværelse - 1 queensize-seng

Standardværelse

Standardværelse - 1 kingsize-seng

Junior-suite - 1 kingsize-seng - adgang til Club-lounge

Standardværelse - 2 dobbeltsenge

Suite - 1 soveværelse - adgang til Club-lounge

Standardværelse - 1 queensize-seng (Double Rain Shower)

Standardværelse - 1 queensize-seng - adgang til Club-lounge

Standardværelse - 1 kingsize-seng - adgang til Club-lounge

Standardværelse - 1 queensize-seng med sovesofa

Gæsteanmeldelser af Crowne Plaza Newcastle - Stephenson Quarter by IHG

Hvem overnatter her?

Hvad siger gæsterne

Overnatningsstedets retninglinjer

Indtjekningsanvisninger

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