Name: Crowne Plaza Newcastle - Stephenson Quarter by IHG
Address: Stephenson Quarter, Condado de Tyne and Wear, GB
Price range: 80 US$–324 US$ per night
Rating: 8.73

Opiniones de los huéspedes

En el Crowne Plaza Newcastle - Stephenson Quarter de IHG, los huéspedes destacan la conveniente ubicación junto a la estación, el servicio amable, las habitaciones espaciosas y la piscina, el spa y el gimnasio. También señalan las colas, las áreas de ocio pequeñas y la calidad variable del desayuno en las horas punta.

La mayoría de los huéspedes encuentran el hotel y las habitaciones muy limpios, aunque algunos informan de que faltó el servicio de limpieza, encontraron manchas de polvo o alfombras manchadas. La ubicación céntrica junto a la estación es práctica para la ciudad y Quayside, pero el acceso puede implicar un paso subterráneo y ocasionalmente se escucha el ruido de los trenes. En general, espere una base moderna y cómoda con buenas comodidades y un acceso conveniente a la ciudad.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

La piscina, el spa y el gimnasio son populares, pero pequeños; a menudo es necesario reservar o esperar, y los vestuarios pueden resultar incómodos. El aparcamiento está al lado, en un estacionamiento de varios pisos y es conveniente, aunque las plazas o el acceso pueden ser limitados, y el bar de ginebra es apreciado a pesar de la ocasional lentitud del servicio.

Reseñas de huéspedes relacionadas

8

Patricia

9 abr 2023

·

Se alojó 1 noche

Lovely room and great shower. A pity that the room was very hot and I had to turn the airconditioning on to cool it down as the was no possibility to open the window. Friendly staff. No possibility to use pool or gym at peak hours as the facilities are a bit small for the size of the hotel

10

LISA

6 ene 2025

·

Se alojó 2 noches

Really nice hotel. Perfect location for the Arena - 10 minute easy walk away. Car park is also very convenient ( park on level 10 as it's direct access to the hotel ) Room was very nice and bed was comfortable. Breakfast was excellent.

8

Victoria

20 ene 2024

·

Se alojó 3 noches

Hotel is in a very convenient location close to the station. Very comfortable rooms, good gym facilities, fantastic breakfast and very friendly staff. The spa facilities can get crowded, so choose your time wisely. Would definitely return to this hotel.

4

Gary

17 ago 2025

·

Se alojó 2 noches

Hotel was in a good location. We did not have robes in our room to use the pool and spa - we had to ask three times for these to be sent up and ended up just using a towel on our first visit to the Spa as we got fed up of waiting. In addition, a plug socket blew up when attempting to charge my phone which, whilst dealt with promptly was an inconvenience. The Spa area was smaller than anticipated, the loungers were too few and they need replacing - there was also a peculiar spell in/around the pool area on one of the visits. The Gin bar was lovely and staff provided great service.

10

Wayne

10 nov 2025

·

Se alojó 2 noches

Room was clean and comfortable great location. Nice to have a swim in the morning also

8

Nigel

11 oct 2025

·

Se alojó 1 noche

Nice hotel, not as central to the station and centre as I would have liked. Need to walk through an underpass under a bridge from the station which at night is not great. Hotel is nice and spacious, changing room in gym is very small, has a small pool and a gym. Good breakfast, staff at reception were not very friendly. Comfortable spacious room.

10

Riley

2 sept 2024

·

Se alojó 1 noche

Stay here often for work, love the gin bar, pool and gym :)

10

Ashley

23 jun 2024

·

Se alojó 2 noches

Fantastic hotel, very modern, nice large and light room. Good gym and spa facilities.

10

selina

31 ago 2025

·

Se alojó 1 noche

Pool was small and changing rooms small

10

Lionel

6 may 2025

·

Se alojó 1 noche

Good stay in a quiet place not far from the center. Nice facility and good restaurant, whether that's for the dinner or the breakfast, the staff was excellent. Room where really spacious. We enjoyed the spa, hot tub and hammam.

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Limpieza

Muchas reseñas describen el hotel y las habitaciones como limpios o impecables. Una minoría señala fallas como áreas polvorientas, alfombras manchadas, balcones o baños sucios, o la falta de servicio de limpieza.

Reseñas de huéspedes relacionadas

6

Peter

5 nov 2023

·

Se alojó 1 noche

Problem with the method attempted to clean crockery in the room. Dust layers in the room.

6

Andrew

21 feb 2023

·

Se alojó 1 noche

Our stay was good hotel was very expensive for breakfast £16.95 pp is extortionate. Room cleanliness was okay bathroom had not seen a mop or sweep very dusty and hairs on floor, main bad point is on the morning not having paid for breakfast we would of liked to be able to buy a drink from the bar but it was not open and not possible to get refreshments.

10

Elizabeth

10 may 2023

·

Se alojó 1 noche

Lovely modern hotel in central location, short walk from city centre or Quayside. Large, comfortable and well equipped room which was spotlessly clean. Nice pool and leisure facilities with well equipped gym. Excellent breakfast with good choice of food. Great service, all staff were really friendly and helpful. We will definitely stay here again

10

Kristina

29 nov 2025

·

Se alojó 2 noches

The room was spotless and staff were very polite and helpful

10

Carrie

12 oct 2025

·

Se alojó 1 noche

Very clean nice size

8

Rachel

15 nov 2025

·

Se alojó 1 noche

Nice room, very clean and complimentary prosecxo on check in was a lovely touch

8

Michael

3 mar 2023

·

Se alojó 2 noches

Should be asked if a bath or shower is required. The shower tray was filthy and mouldy.

6

Chris

1 ago 2025

·

Se alojó 4 noches

The room was a lovely size, and the staff were really friendly. There are a couple of things that were quite a negative. First was the room wasn’t serviced, which we asked for. Then it took two calls to get towels and toilet paper sent up. This is a first for me at any hotel I have been to. Second was witnessing staff being shouted at by management. Makes it a bit awkward for guests. But overall a lovely stay

8

Margaret

18 nov 2025

·

Se alojó 2 noches

The room inside was clean and tidy. But very unkempt on balcony covered in bird poo and very dirty

2

Ali

24 jun 2025

·

Se alojó 2 noches

Check in took over 25 minutes. They only had 1 system working, this was a late check in as well. Stayed for 2 nights, the key stopped working after the first night, they couldn’t do anything about it and just told me to ask someone from reception to come and unlock the door if needed The sink in the bathroom was blocked. The carpet wasnt clean, felt like the cleaners just cleaned on surface and not a proper deep clean you would expect.

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Habitaciones

Las habitaciones son espaciosas, cómodas y generalmente tranquilas, con un buen aislamiento acústico, además de detalles útiles como televisores grandes y neveras. Entre los inconvenientes se incluyen habitaciones calurosas o aire acondicionado ruidoso, almohadas duras o abultadas, ruido ocasional y flexibilidad limitada en la ropa de cama familiar.

Reseñas de huéspedes relacionadas

8

Deborah

1 jun 2025

·

Se alojó 1 noche

Quite noisy through the night and up to about 7am, guests. Noisy in corridors, outside and rooms above me.

8

Patricia

9 abr 2023

·

Se alojó 1 noche

Lovely room and great shower. A pity that the room was very hot and I had to turn the airconditioning on to cool it down as the was no possibility to open the window. Friendly staff. No possibility to use pool or gym at peak hours as the facilities are a bit small for the size of the hotel

8

Anne

16 abr 2023

·

Se alojó 1 noche

Only negative would be the bed was quite hard and the pillows were awful! Only stayed 1 night or I would have asked for new ones. Staff v pleasant

10

LISA

6 ene 2025

·

Se alojó 2 noches

Really nice hotel. Perfect location for the Arena - 10 minute easy walk away. Car park is also very convenient ( park on level 10 as it's direct access to the hotel ) Room was very nice and bed was comfortable. Breakfast was excellent.

8

Mechelle

16 abr 2023

·

Se alojó 2 noches

We had a 2x double bed bedroom (507), travelling as a family with a 14yr boy and 10yr girl who can't/won't share a bed. I asked for extra bedding and was given a single quilt, so improvised a single bed on the floor using the double quilt from one of the beds... I would so much prefer a room with a double and 2x singles but this seems to be impossible to find in many hotels. Good things: The pool was good (although tiny 19 capacity). We went down once when it was a bit busy, but they called us when we were able to go down to the facilities. Location Breakfast (husband and kids loved the waffles) Room size Separate bath and shower Things that could be improved: Shower pressure Bath plug was really stiff so hard to open/empty. Wasn't properly cleaned (fluff in bath, someone else's hair band on the floor behind the door) The nespresso machine had a piece missing so I had to hold the cup in place the whole time. I reported this on the first morning but it was not resolved..

10

gary

2 ago 2025

·

Se alojó 2 noches

Great location near Train Station. Rooms big and beds very comfortable

10

Aiden

21 ago 2023

·

Se alojó 7 noches

I recently stayed here for 1 week while visiting friends, the room was really nice, with a huge tv bed was very comfortable. Will definitely be coming again when i vist friends My only issues was, when the ac was on, it would make loud ringing sounds that lasted around 30 seconds

6

Craig

7 may 2024

·

Se alojó 1 noche

Room was far too hot. Despite the temperature controller turned down to 18 the room itself just continued to heat up. So bad I had to leave early AM

8

Jacqueline

19 may 2025

·

Se alojó 3 noches

Good location. Railway station, town centre and St Nicholas cathedral in easy walking distance. Staff were charming. Room was clean and comfortable and despite the proximity to the station it was quiet. Nice dining room with a good menu.

10

Roseanna

1 jun 2025

·

Se alojó 1 noche

Super comfortable beds, big tv, really spacious room and bathroom. Breakfast spread was amazing! Really enjoyed our evening swim and jacuzzi. Overall, I can't fault it

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es frecuentemente elogiado por su amabilidad y ayuda en todo el hotel. Sin embargo, los problemas recurrentes incluyen largas colas para el registro de entrada o el desayuno, ocasional grosería o falta de seguimiento, y retrasos en la resolución de solicitudes o la limpieza de las habitaciones.

Reseñas de huéspedes relacionadas

4

Roxanne

28 dic 2024

·

Se alojó 1 noche

Really disappointed with this place! After reading the reviews I thought this was going to be a great choice for my son and partners anniversary. Getting through to the reservations team after 3 attempts on hold took over an hour and then no one came back to the call. I just wanted to upgrade the room as a treat for them but my son had to do that on arrival. The upgrade was to an unsuitable disabled room and the tv didn't work. The upside was they enjoyed the breakfast and the spa area. I'm still waiting for someone to contact me about the issues but my messages are unresponded to. Staff were uninterested & unhelpful so my son did not complain on checking out.

8

Nigel

11 oct 2025

·

Se alojó 1 noche

Nice hotel, not as central to the station and centre as I would have liked. Need to walk through an underpass under a bridge from the station which at night is not great. Hotel is nice and spacious, changing room in gym is very small, has a small pool and a gym. Good breakfast, staff at reception were not very friendly. Comfortable spacious room.

10

Richard

14 nov 2025

·

Se alojó 1 noche

Reception staff were great

8

Samantha

11 feb 2025

·

Se alojó 3 noches

Stay here quite often for work, only downside is the huge very slow moving queue to be seated for breakfast!

10

Jemma

16 oct 2025

·

Se alojó 1 noche

We’ve stayed at this hotel many times. It’s a great location with good facilities. Staff are always very welcoming a check-in. Rooms are well equipped with a fridge in the room. Breakfast service was outstanding with very friendly and checking everything was ok. Great selections and plenty still available 30 mins before finishing. Highly recommend this hotel

6

Chris

1 ago 2025

·

Se alojó 4 noches

The room was a lovely size, and the staff were really friendly. There are a couple of things that were quite a negative. First was the room wasn’t serviced, which we asked for. Then it took two calls to get towels and toilet paper sent up. This is a first for me at any hotel I have been to. Second was witnessing staff being shouted at by management. Makes it a bit awkward for guests. But overall a lovely stay

8

Duncan

30 mar 2025

·

Se alojó 2 noches

Great hotel in a good location. A little slow to get served at the front desk as there was only one member of staff on, but they were helpful. Breakfast - go for the cold options because the cooked was rather stale.

4

robert

11 feb 2024

·

Se alojó 1 noche

Lack of staff at check in, so long check-in queues. No staff at night for room service, ended up cancelling what we eventually ordered through reception because it was never coming. Just not good enough for a 4 star hotel.

10

Alex

15 nov 2025

·

Se alojó 1 noche

Reception staff friendly and efficient. Room was perfect

2

Ali

24 jun 2025

·

Se alojó 2 noches

Check in took over 25 minutes. They only had 1 system working, this was a late check in as well. Stayed for 2 nights, the key stopped working after the first night, they couldn’t do anything about it and just told me to ask someone from reception to come and unlock the door if needed The sink in the bathroom was blocked. The carpet wasnt clean, felt like the cleaners just cleaned on surface and not a proper deep clean you would expect.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Conveniente para la estación de Newcastle Central y a una corta distancia a pie del centro de la ciudad, Quayside y la arena. A algunos les parece menos atractivo el entorno en el lado más alejado de la estación, con acceso a través de un paso subterráneo y ocasional ruido de trenes.

Reseñas de huéspedes relacionadas

10

Kevin

6 sept 2025

·

Se alojó 1 noche

Lovely Hotel that still feels fresh and up to date. Location is great now we have worked out how to get to the car park. Will stay here again.

10

LISA

6 ene 2025

·

Se alojó 2 noches

Really nice hotel. Perfect location for the Arena - 10 minute easy walk away. Car park is also very convenient ( park on level 10 as it's direct access to the hotel ) Room was very nice and bed was comfortable. Breakfast was excellent.

10

Stephen

2 feb 2025

·

Se alojó 1 noche

Very nicely appointed hotel, hidden away behind the railway station but still very central but less noisy than others. Large rooms well maintained & furnished.

10

Christine

17 ago 2025

·

Se alojó 2 noches

Location to the station, very convenient. Quiet location by close to every we wanted

8

Mary

11 mar 2024

·

Se alojó 1 noche

We like it because it’s near the railway station.Hotel very good, clean, & staff very helpful

8

Andrew

26 ago 2025

·

Se alojó 1 noche

Good parking, easy walk into town centre. Staff very friendly

8

Mary

11 ago 2024

·

Se alojó 1 noche

The hotel is located behind the Newcastle railway station and was walkable with luggage, albeit better to come through the underpass to the right as you leave the station to reduce climbs. The hotel was very nice and notwithstanding we came in on a lunchtime train, they had a room available for immediate checkin. Our room was spacious, including a nice bathroom wit( an excellent shower. Breakfast choices were excellent and we enjoyed our breakfasts. Our only minor negative were the staff behind the bar in the Gin Bar who had to be prompted to get service.

8

Nigel

11 oct 2025

·

Se alojó 1 noche

Nice hotel, not as central to the station and centre as I would have liked. Need to walk through an underpass under a bridge from the station which at night is not great. Hotel is nice and spacious, changing room in gym is very small, has a small pool and a gym. Good breakfast, staff at reception were not very friendly. Comfortable spacious room.

10

Jamie

19 abr 2025

·

Se alojó 3 noches

Great location. Walked all around town. Definitely would stay here again.

8

Philip

30 abr 2023

·

Se alojó 4 noches

Central location but feels like it’s the “wrong” side of the station.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno a menudo se califica como muy bueno, con una amplia selección. En las horas punta, los huéspedes informan de colas, escasez de artículos o comida tibia, y algunos encuentran los precios del restaurante o el bar elevados o el servicio lento.

Reseñas de huéspedes relacionadas

10

Sarah

31 mar 2025

·

Se alojó 2 noches

Beautiful hotel, well maintained. Breakfast and the staff working during breakfast were great. Slow to clear used plates from tables but they were busy, the hotel would benefit from hiring more breakfast staff to take the pressure off. Room spacious and clean with wonderful bathroom. Complimentary water was appreciated. Pool area was small but clean and lovely to use. Really enjoyed the stay.

8

Huw

7 abr 2024

·

Se alojó 3 noches

Staff super, food quite overpriced - so many other restaurants around for cheaper, we paid more in hotel for a 3 course fixed menu than 3 courses with wine in Gino D'Campos. Good location 5 mins walk from rail station. Nice shower.

6

Andrew

2 dic 2024

·

Se alojó 1 noche

staff were helpful and polite, the room was comfortable we stayed in a crown plaza pre lockdown and the breakfast was easily the best We'd had in a long time in a hotel, since lockdown we've stayed in a crown plaza twice,Newcastle being the 2nd time and on both occasions the breakfast has been bang average eg in the quality of the ingredients, Sausage, black pudding and the kippers.

8

Nigel

11 oct 2025

·

Se alojó 1 noche

Nice hotel, not as central to the station and centre as I would have liked. Need to walk through an underpass under a bridge from the station which at night is not great. Hotel is nice and spacious, changing room in gym is very small, has a small pool and a gym. Good breakfast, staff at reception were not very friendly. Comfortable spacious room.

10

Jemma

16 oct 2025

·

Se alojó 1 noche

We’ve stayed at this hotel many times. It’s a great location with good facilities. Staff are always very welcoming a check-in. Rooms are well equipped with a fridge in the room. Breakfast service was outstanding with very friendly and checking everything was ok. Great selections and plenty still available 30 mins before finishing. Highly recommend this hotel

8

Duncan

30 mar 2025

·

Se alojó 2 noches

Great hotel in a good location. A little slow to get served at the front desk as there was only one member of staff on, but they were helpful. Breakfast - go for the cold options because the cooked was rather stale.

8

Amanda

25 feb 2024

·

Se alojó 1 noche

The hotel & room was nice but the Service let it down. Service at the gin bar was slow as the staff were all chatting amongst themselves plus the couldn’t do the cocktail I wanted from the menu. Breakfast service was poor as they had run out of most hot items and bread for toast and it took a while to replenish these. We weren’t offered a menu to choose the vegetarian options that were apparently available so did without

6

Lorraine

23 mar 2024

·

Se alojó 2 noches

Quite a nice hotel but really more for corporate use. Drinks expensive & do not order the pizza! You’ll pay £16 for a frozen Goodfellas one. Good central location but we won’t be back.

8

Kymberly

11 may 2024

·

Se alojó 1 noche

Everything was great and Rebecca at the front desk was super helpful! The dining experience was subpar unfortunately.

8

Alan

23 ago 2025

·

Se alojó 2 noches

Pleasant stay but a few things could do with improvement. The staff were very pleasant and welcoming the room was a good size and clean. But our drinking water wasn't replenished for our second night. The major downside was breakfast. The breakfast room was too small for peak demand resulting in queues. Food quality was a bit mixed.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	120 US$
febrero	136 US$
marzo	136 US$
abril	135 US$
mayo	137 US$
junio	141 US$
julio	142 US$
agosto	113 US$
septiembre	163 US$
octubre	152 US$
noviembre	163 US$
diciembre	133 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $195	21 $221	22 $315	23 $126	24 $219
25 $96	26 $80	27 $108	28 $113	29 $193	30 $171	31 $184

DO	LU	MA	MI	JU	VI	SA
1 $92	2 $197	3	4 $195	5 $163	6 $103	7 $191
8 $84	9 $182	10 $197	11	12 $184	13 $100	14
15 $90	16 $154	17 $175	18 $234	19 $158	20 $201	21 $324
22 $142	23 $135	24 $151	25 $212	26 $198	27 $217	28 $217
29 $94	30 $128

Crowne Plaza Newcastle - Stephenson Quarter by IHG

Precios para Crowne Plaza Newcastle - Stephenson Quarter by IHG

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación estándar, 2 camas dobles, Acceso al salón del club

Habitación estándar, 1 cama de matrimonio, accesible para personas con discapacidad

Habitación, 1 cama de matrimonio, accesible para personas con discapacidad, Acceso al salón del club

Habitación estándar, 1 cama de matrimonio grande con sofá cama

Habitación estándar, 1 cama de matrimonio

Habitación estándar

Habitación estándar, 1 cama de matrimonio grande

Suite junior, 1 cama de matrimonio grande, Acceso al salón del club

Habitación estándar, 2 camas dobles

Suite, 1 habitación, Acceso al salón del club

Habitación estándar, 1 cama de matrimonio (Double Rain Shower)

Habitación estándar, 1 cama de matrimonio, Acceso al salón del club

Habitación estándar, 1 cama de matrimonio grande, Acceso al salón del club

Habitación estándar, 1 cama de matrimonio con sofá cama

Reseñas de los huéspedes sobre Crowne Plaza Newcastle - Stephenson Quarter by IHG

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

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