Universal's Loews Sapphire Falls Resort

Was hoping for a lagoon view room as that's what I booked and they put me in a pool view room which we were told would be ready between 3:30-4 and we didn't get in our room until 4:30 and a trip to the concierge to check on our room. Room was ok, looked like they rushed to clean it though. Beds were very hard and both me and my wife's backs were hurting, but some people like stiff beds so it's a preference more then negative. Pool was nice but not sure if it was due to it being somewhat windy that the side bar closed early. Overall not a bad stay, but do wish it could have been better. Lobby is gorgeous. Not one person working there was rude at all.

Amazing

Great place Huge place, but worth the stay

The room was in need of rehab. Damaged walls, cracking floor. The staff was overly friendly and very helpful.

We've stayed at Loews Sapphire Falls Resort several times now and each time was as dare I say 'magical' as the last. We love the quick boat ride into the park and even just days at the pool. We'll be back.