Hotel Allen
From
US$ 81
/noite
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From
US$ 81
/noite
Sobre este alojamento
Não perca as várias atividades recreativas e de entretimento ao seu dispor, incluindo uma piscina exterior. O espaço oferece ainda um salão de banquetes.
Comodidades
Não perca as várias atividades recreativas e de entretimento ao seu dispor, incluindo uma piscina exterior. O espaço oferece ainda um salão de banquetes.
Comodidades para negócios
As principais comodidades incluem armazenamento de bagagem, uma lavandaria e multibanco/serviços bancários. Há estacionamento grátis no local.
Restaurante
Sacie o apetite no Hotel Allen Bistro, um bistrô que inclui também um bar/lounge. Se preferir, confira o menu do serviço de quarto (a horas específicas) e recarregue energias no conforto dos seus aposentos.
Quartos
Sinta-se em casa num dos 51 quartos com ar condicionado e Smart TV. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais digitais. As comodidades incluem ainda cafeteiras/bules e ferros/tábuas de engomar. A limpeza dos quartos é efetuada diária.
Localização
Com uma estadia Hotel Allen em Townsville (North Ward), ficará a 5 minutos a pé de The Strand Coolangatta e de Queens Gardens. Este motel está a 0,6 km (0,3 mi) de Strand Park e a 0,7 km (0,4 mi) de Strand Waterpark.
O que há nas proximidades
The Strand Coolangatta(0.1 milhas)
Queens Gardens(0.2 milhas)
Strand Park(0.3 milhas)
Strand Waterpark(0.5 milhas)
Castle Hill(0.5 milhas)
Townsville Sports Reserve(0.6 milhas)
Perc Tucker Regional Gallery(0.6 milhas)
Catholic Diocese of Townsville(0.7 milhas)
ReefHQ(1 milhas)
Museum of Tropical Queensland(1 milhas)
Strand Rockpool(1 milhas)
Magnetic Island Ferry(1 milhas)
Cultural Centre Townsville(1 milhas)
Jezzine Barracks(1 milhas)
Maritime Museum of Townsville(1.1 milhas)
O aeroporto principal mais próximo é o de Townsville, Queensland (TSV)(3.5 milhas)
Estacionamento
Restaurante
Piscina
Quartos de não fumadores
Serviço de quartos
Serviços de limpeza
Localização
Cnr of Eyre Street & Gregory Street, Townsville, Queensland, Austrália
The Strand Coolangatta (0.1 milhas)
Queens Gardens (0.2 milhas)
Strand Park (0.3 milhas)
Strand Waterpark (0.5 milhas)
Castle Hill (0.5 milhas)
Townsville Sports Reserve (0.6 milhas)
Opções de quartos
8
Quarto Twin
Detalhes do quarto
1 Cama De Casal Grande
2 Camas Individuais
Dormidas 2
215 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
13
Suite, várias camas
Detalhes do quarto
1 Cama De Casal Grande
, 1 Cama Individual
, 1 Beliche
e 1 Sofá-Cama
Dormidas 7
452 ft²
Plataforma estrado ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
18
Suite Superior, 2 quartos
Detalhes do quarto
1 Cama De Casal Grande
, 3× Camas Individuais
e 1 Sofá-Cama
Dormidas 7
667 ft²
Ar condicionadoWi-Fi (gratuito)Sala de estar separada
4
Quarto Duplo, 1 cama queen-size
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 2
215 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
7
Quarto Individual
Detalhes do quarto
1 Cama Individual
183 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
12
Suite, cozinha
Detalhes do quarto
1 Cama De Casal Grande
, 1 Cama Individual
e 1 Sofá-Cama
Dormidas 5
441 ft²
Ar condicionadoWi-Fi (gratuito)Cozinha
10
Suite, 2 quartos, varanda
Detalhes do quarto
1 Cama De Casal Grande
, 2 Camas Individuais
e 1 Sofá-Cama
Dormidas 6
592 ft²
VarandaAr condicionadoWi-Fi (gratuito)Sala de estar separada
8
Suite-Estúdio
Detalhes do quarto
1 Cama De Casal Grande
, 2 Camas Individuais
e 1 Sofá-Cama
Dormidas 6
355 ft²
Ar condicionadoWi-Fi (gratuito)Sala de estar separada
23
Suite, 3 quartos, cozinha
Detalhes do quarto
1 Cama De Casal Extragrande
, 2 Camas De Casal Grandes
e 1 Sofá-Cama
Dormidas 8
947 ft²
Ar condicionadoWi-Fi (gratuito)Cozinha
8
Suite, 1 cama queen-size e sofá-cama
Detalhes do quarto
1 Cama De Casal Grande
e 1 Sofá-Cama
Dormidas 4
248 ft²
Ar condicionadoWi-Fi (gratuito)Sala de estar separada
6
Quarto Duplo Deluxe
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 2
226 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
Avaliações dos hóspedes sobre Hotel Allen
7.6
Bom
Com base em 1.407 avaliações verificadas
Quem se hospeda aqui?
Negócios
3%
Casal
39%
Família
43%
Grupos
6%
Individual
7%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
De acordo com as avaliações mais recentes, o Hotel Allen é elogiado pela sua localização conveniente e acessível a pé perto de The Strand e de lojas, pelos preços acessíveis e pela simpatia geral da equipe, mas muitos hóspedes relatam quartos desatualizados, falhas na limpeza e problemas de manutenção que afetam o conforto.
Saiba maisIsto foi útil?
O que pensam os hóspedes
De acordo com as avaliações mais recentes, o Hotel Allen é elogiado pela sua localização conveniente e acessível a pé perto de The Strand e de lojas, pelos preços acessíveis e pela simpatia geral da equipe, mas muitos hóspedes relatam quartos desatualizados, falhas na limpeza e problemas de manutenção que afetam o conforto.
Ruído de equipamentos ou de outros hóspedes aparece em várias avaliações, e alguns relatam a falta de Wi-Fi. As instalações são básicas: o bistrô no local recebe opiniões mistas, desde excelente custo-benefício até refeições mal passadas, e a piscina é ocasionalmente relatada como fechada ou inutilizável. No geral, é mais adequado para estadias curtas do que para estadias mais longas com foco no conforto.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
O bistrô no local recebe opiniões mistas, desde ótimo custo-benefício e refeições fartas até relatos de pratos mal passados ou de má qualidade. A disponibilidade da piscina varia, com alguns aproveitando-a e outros a encontrando fechada ou inutilizável; o estacionamento é geralmente fácil, mas os acessos podem ser inconvenientes.
Avaliações dos hóspedes relacionadas
6
Heather
19 de mai. de 2024
·
A estadia foi de 2 noites
Old but tidy. Clean sheets and towels, great food, convenience plus, walk to supermarket and coffee shops. Two negatives: Had to walk out front door and around the corner to the car park lugging baggage when leaving in the morning, and no cutlery or plates to have cereal in the morning. Overall, I’d go there again.
Old but tidy. Clean sheets and towels, great food, convenience plus, walk to supermarket and coffee shops. Two negatives: Had to walk out front door and around the corner to the car park lugging baggage when leaving in the morning, and no cutlery or plates to have cereal in the morning. Overall, I’d go there again.
8
ROBYN
9 de abr. de 2024
·
A estadia foi de 5 noites
I love Hotel Allen but feel it is desperately in need of money being spent on it ie new paint, refurbishment etc. When it rained the window leaked on to the single bed in my room so I'm happy there was nobody sleeping in that bed. But otherwise it was quiet, clean, excellent location, enjoyed swimming in the pool. If I had the money I'd buy it myself, sitting on a gold mine in the location etc
I love Hotel Allen but feel it is desperately in need of money being spent on it ie new paint, refurbishment etc. When it rained the window leaked on to the single bed in my room so I'm happy there was nobody sleeping in that bed. But otherwise it was quiet, clean, excellent location, enjoyed swimming in the pool. If I had the money I'd buy it myself, sitting on a gold mine in the location etc
8
Leon
30 de jul. de 2024
·
A estadia foi de 8 noites
Great service, nice quite establishment. Food available at property.
Great service, nice quite establishment. Food available at property.
6
Coralie
30 de jun. de 2024
·
A estadia foi de 6 noites
We loved the location. Shops across the road plenty of restaurants very close by and very short walk to the Strand. The staff were wonderful very helpful. The pool area was very nice. The food in the restaurant was amazing and meals were very big. The bad was the rooms they were awful. Paint peeling from the walls and ceilings. No towel racks, shower in a dreadful condition as was the handbasin, nowhere to put anything. The beds were quite old and not very comfortable.The jug in the room smelt of mould so we didn't use it.The whole room needed to be gutted and redone. Would we stay here again.NO. we checked out a day early and I was very surprised that they very kindly refunded our last night. So much to like at this place but the rooms leave so much to be desired.
We loved the location. Shops across the road plenty of restaurants very close by and very short walk to the Strand. The staff were wonderful very helpful. The pool area was very nice. The food in the restaurant was amazing and meals were very big. The bad was the rooms they were awful. Paint peeling from the walls and ceilings. No towel racks, shower in a dreadful condition as was the handbasin, nowhere to put anything. The beds were quite old and not very comfortable.The jug in the room smelt of mould so we didn't use it.The whole room needed to be gutted and redone. Would we stay here again.NO. we checked out a day early and I was very surprised that they very kindly refunded our last night. So much to like at this place but the rooms leave so much to be desired.
4
Sheryl
25 de nov. de 2023
·
A estadia foi de 1 noite
It looks like something out of a movie in the 70's. Ceiling paint coming off. ripped carpet with staining. Pool unusable. Cant shut the fridge without a latch. Mould on the roof in the bedroom.
It looks like something out of a movie in the 70's. Ceiling paint coming off. ripped carpet with staining. Pool unusable. Cant shut the fridge without a latch. Mould on the roof in the bedroom.
8
Tash
28 de jul. de 2024
·
A estadia foi de 3 noites
Older style hotel with all necessary amenities, in a great position and well priced.
Older style hotel with all necessary amenities, in a great position and well priced.
2
Michelle
3 de out. de 2023
·
A estadia foi de 2 noites
It was very dirty, disgusting, we had no blankets, no hot water, garbage bin had moulded and food scraps from previous people. No tv working we did let the lady's in office know. But they were getting someone to fix it, but they never did. 2 nights with the kids who had no tv, no hot water, no blankets we had heater on all night. The freezer was not cleaned had ice cream melted although it. The pool was out of working order. Or closed until further notice.... We would have rathered pay extra to get a room with tv, warm water.
It was very dirty, disgusting, we had no blankets, no hot water, garbage bin had moulded and food scraps from previous people. No tv working we did let the lady's in office know. But they were getting someone to fix it, but they never did. 2 nights with the kids who had no tv, no hot water, no blankets we had heater on all night. The freezer was not cleaned had ice cream melted although it. The pool was out of working order. Or closed until further notice.... We would have rathered pay extra to get a room with tv, warm water.
8
Cameron
6 de jan. de 2023
·
A estadia foi de 19.361 noites
Great staff making the most of a hotel that needs some maintenance. Great location, great bistro, enjoyed the pool and gardens. The room needed work but for the price could not expect more. A coat of paint, carpet and electrical upgrades would go a long way. Lots of parking, easy checkin.
Great staff making the most of a hotel that needs some maintenance. Great location, great bistro, enjoyed the pool and gardens. The room needed work but for the price could not expect more. A coat of paint, carpet and electrical upgrades would go a long way. Lots of parking, easy checkin.
8
Ivan
16 de mai. de 2023
·
A estadia foi de 3 noites
We stayed for 3 nights. The accommodation was basic but clean. The beds were comfortable but the pillows were too soft. The shower was great. Unfortunately, although there was a toaster there were no plates or cutlery so that would have been a bit more convenient. We bought some from Woolies. We would certainly stay again. It was great value for money. The bistro was also excellent value for money - especially for 'seniors'.
We stayed for 3 nights. The accommodation was basic but clean. The beds were comfortable but the pillows were too soft. The shower was great. Unfortunately, although there was a toaster there were no plates or cutlery so that would have been a bit more convenient. We bought some from Woolies. We would certainly stay again. It was great value for money. The bistro was also excellent value for money - especially for 'seniors'.
8
Rachel
22 de ago. de 2024
·
A estadia foi de 1 noite
Right next to Woolworths and some cafes/ small shops. Easy to find and park. Friendly and helpful customer service & hot shower.
Right next to Woolworths and some cafes/ small shops. Easy to find and park. Friendly and helpful customer service & hot shower.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
O feedback sobre a limpeza é misto, com vários relatos de quartos sujos, mofo, carpetes manchados, odores desagradáveis e sujeira, juntamente com algumas menções de interiores arrumados ou limpos.
Avaliações dos hóspedes relacionadas
4
Tammie
27 de jul. de 2024
·
A estadia foi de 1 noite
The saying ‘You get what you pay for’ stands true for this place… actually, I think I over paid for what we got! I have no complaints at all with the staff and service we received.. but that was the only good points. The room.. felt dirty, looked dirty, smelt terrible. So very outdated with paint peeling off the ceiling and walls in bathroom. Exhaust fan not working. Sagging old bed. Sticky carpets. So noisy!! Had people yelling and screaming all hours of the night and early morning. We dined in at the restaurant and soon regretted that decision. Ordered 2 entrees and 2 mains. Specifically asked for entrees to be brought out before mains and all 4 arrived at the same time! Had buffalo wings which were inedible due to tasting like straight vinegar.. when complained was told it was because they use bottled sauce. I have used several brands of ready made buffalo sauce and have never had any taste like a bottle of vinegar. Staff were great about it though and I did receive a refund. Carbonara pasta was like soup. Loaded fries were cold. Unfortunately I cannot recommend this place at all.. will not stay again.
The saying ‘You get what you pay for’ stands true for this place… actually, I think I over paid for what we got! I have no complaints at all with the staff and service we received.. but that was the only good points. The room.. felt dirty, looked dirty, smelt terrible. So very outdated with paint peeling off the ceiling and walls in bathroom. Exhaust fan not working. Sagging old bed. Sticky carpets. So noisy!! Had people yelling and screaming all hours of the night and early morning. We dined in at the restaurant and soon regretted that decision. Ordered 2 entrees and 2 mains. Specifically asked for entrees to be brought out before mains and all 4 arrived at the same time! Had buffalo wings which were inedible due to tasting like straight vinegar.. when complained was told it was because they use bottled sauce. I have used several brands of ready made buffalo sauce and have never had any taste like a bottle of vinegar. Staff were great about it though and I did receive a refund. Carbonara pasta was like soup. Loaded fries were cold. Unfortunately I cannot recommend this place at all.. will not stay again.
4
Shaun
25 de out. de 2023
·
A estadia foi de 3 noites
The room was dirty, including the inside of the fridge. The carpet and overall cleanliness of the accommodation was poor. There was a full domestic situation directly outside my room on one afternoon, which I’m not sure was resolved or not. The food was great, as were the staff though.
The room was dirty, including the inside of the fridge. The carpet and overall cleanliness of the accommodation was poor. There was a full domestic situation directly outside my room on one afternoon, which I’m not sure was resolved or not. The food was great, as were the staff though.
4
Stevie
26 de mar. de 2023
·
A estadia foi de 2 noites
Unfortunately the condition of the property was terrible. I'm all for cheap accommodation and know you get what you pay for but mould covering the roof and walls is more of a health risk and I'm not exaggerating.
Unfortunately the condition of the property was terrible. I'm all for cheap accommodation and know you get what you pay for but mould covering the roof and walls is more of a health risk and I'm not exaggerating.
4
Sheryl
25 de nov. de 2023
·
A estadia foi de 1 noite
It looks like something out of a movie in the 70's. Ceiling paint coming off. ripped carpet with staining. Pool unusable. Cant shut the fridge without a latch. Mould on the roof in the bedroom.
It looks like something out of a movie in the 70's. Ceiling paint coming off. ripped carpet with staining. Pool unusable. Cant shut the fridge without a latch. Mould on the roof in the bedroom.
6
Ryan
16 de jun. de 2024
·
A estadia foi de 1 noite
The shower curtain was dirty, the bed was comfortable. Close to the beach at a budget price. Good location.
The shower curtain was dirty, the bed was comfortable. Close to the beach at a budget price. Good location.
2
DELIA MOREYA
20 de ago. de 2024
·
A estadia foi de 6 noites
Horrible! Muy sucio, no hacen limpieza, las paredes del baño asquerosas, no tiene wifi!! Cierran la entrada a las 9pm
Horrible! Muy sucio, no hacen limpieza, las paredes del baño asquerosas, no tiene wifi!! Cierran la entrada a las 9pm
8
Alek
16 de jan. de 2024
·
A estadia foi de 5 noites
I was there for 5 nights. I found the staff to be quite friendly. Overall, I was happy with my stay. My only gripe is the cleanliness. There was hair all over the floor and toilet lid (I’m bald so I know it wasn’t mine!), and when I spoke to ‘housekeeping’ they directed me to the vacuum cleaner for me to clean it up. I just didn’t think I should have to do that considering I was the guest and I didn’t just pay for 1 night.
I was there for 5 nights. I found the staff to be quite friendly. Overall, I was happy with my stay. My only gripe is the cleanliness. There was hair all over the floor and toilet lid (I’m bald so I know it wasn’t mine!), and when I spoke to ‘housekeeping’ they directed me to the vacuum cleaner for me to clean it up. I just didn’t think I should have to do that considering I was the guest and I didn’t just pay for 1 night.
4
Christopher
28 de jul. de 2024
·
A estadia foi de 1 noite
We were in suit 4. It was dirty, air con don't work, back patio door no lock and patio was dirty, cigarettes everywhere it was disgusting. Bathroom the shower door hardly shut, carpet looks dirty. Stuff was very nice on the first day we were there stayed next day had lunch, food was horrible, chicken schnitzel was raw so couldn't eat it. And staff that day was so rude. One staff came and told us about the smoking rules but didn't tell any other table and we all knew the rule as we stayed there and knew where smoking area was. It needs to be updated and a good clean out.
We were in suit 4. It was dirty, air con don't work, back patio door no lock and patio was dirty, cigarettes everywhere it was disgusting. Bathroom the shower door hardly shut, carpet looks dirty. Stuff was very nice on the first day we were there stayed next day had lunch, food was horrible, chicken schnitzel was raw so couldn't eat it. And staff that day was so rude. One staff came and told us about the smoking rules but didn't tell any other table and we all knew the rule as we stayed there and knew where smoking area was. It needs to be updated and a good clean out.
4
Evelyn
27 de jun. de 2024
·
A estadia foi de 1 noite
Proximity to the beach was awesome. The room we had was dirty.
Proximity to the beach was awesome. The room we had was dirty.
4
Rafael
25 de jun. de 2023
·
A estadia foi de 1 noite
Hotel falling down in pieces. Dirty room, carpet on corridors to the rooms full of stains, paint on ceilings peeling, the shower in my room was still dirty from previous stay. Don’t recommend this hotel at all.
Hotel falling down in pieces. Dirty room, carpet on corridors to the rooms full of stains, paint on ceilings peeling, the shower in my room was still dirty from previous stay. Don’t recommend this hotel at all.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são muito antigos e precisam de renovação, com vários relatos de camas afundadas ou desconfortáveis e ruído incômodo de equipamentos ou de outros hóspedes; alguns hóspedes também relatam a falta de Wi-Fi.
Avaliações dos hóspedes relacionadas
6
Terrence
10 de set. de 2023
·
A estadia foi de 1 noite
Good value so close to The Strand but bed uncomfortable and room smelled stale and was in a generally poor state of repair. Restaurant food was good, however.
Good value so close to The Strand but bed uncomfortable and room smelled stale and was in a generally poor state of repair. Restaurant food was good, however.
4
Tammie
27 de jul. de 2024
·
A estadia foi de 1 noite
The saying ‘You get what you pay for’ stands true for this place… actually, I think I over paid for what we got! I have no complaints at all with the staff and service we received.. but that was the only good points. The room.. felt dirty, looked dirty, smelt terrible. So very outdated with paint peeling off the ceiling and walls in bathroom. Exhaust fan not working. Sagging old bed. Sticky carpets. So noisy!! Had people yelling and screaming all hours of the night and early morning. We dined in at the restaurant and soon regretted that decision. Ordered 2 entrees and 2 mains. Specifically asked for entrees to be brought out before mains and all 4 arrived at the same time! Had buffalo wings which were inedible due to tasting like straight vinegar.. when complained was told it was because they use bottled sauce. I have used several brands of ready made buffalo sauce and have never had any taste like a bottle of vinegar. Staff were great about it though and I did receive a refund. Carbonara pasta was like soup. Loaded fries were cold. Unfortunately I cannot recommend this place at all.. will not stay again.
The saying ‘You get what you pay for’ stands true for this place… actually, I think I over paid for what we got! I have no complaints at all with the staff and service we received.. but that was the only good points. The room.. felt dirty, looked dirty, smelt terrible. So very outdated with paint peeling off the ceiling and walls in bathroom. Exhaust fan not working. Sagging old bed. Sticky carpets. So noisy!! Had people yelling and screaming all hours of the night and early morning. We dined in at the restaurant and soon regretted that decision. Ordered 2 entrees and 2 mains. Specifically asked for entrees to be brought out before mains and all 4 arrived at the same time! Had buffalo wings which were inedible due to tasting like straight vinegar.. when complained was told it was because they use bottled sauce. I have used several brands of ready made buffalo sauce and have never had any taste like a bottle of vinegar. Staff were great about it though and I did receive a refund. Carbonara pasta was like soup. Loaded fries were cold. Unfortunately I cannot recommend this place at all.. will not stay again.
6
Lynette
2 de ago. de 2024
·
A estadia foi de 2 noites
Convenient location, clean but old and fairly shabby bathroom fittings, basic beds etc. staff were unobtrusive. Guests enjoyed music available
Convenient location, clean but old and fairly shabby bathroom fittings, basic beds etc. staff were unobtrusive. Guests enjoyed music available
4
steve
1 de ago. de 2024
·
A estadia foi de 1 noite
staff were good, Area is close enough to town. room right on top of Extremely noisy fridge generator even noisier when it kicks in. OMG
staff were good, Area is close enough to town. room right on top of Extremely noisy fridge generator even noisier when it kicks in. OMG
6
Derek
6 de jul. de 2024
·
A estadia foi de 2 noites
Very noisy room, some sort of motor almost constantly on outside rom ran all night. Good location.
Very noisy room, some sort of motor almost constantly on outside rom ran all night. Good location.
4
Whitney
26 de jul. de 2024
·
A estadia foi de 1 noite
Very out dated hotel. A backpackers hotel. Bed very cheap. Rooms well over due for renovations. Had one meal at the restaurant which was disappointing because the sausages weren't properly cooked and partly raw and the staff couldn't careless and didnt offer any compensation, had to go elsewhere for a better meal. A very cheap place. Definitely get what you pay for and i wouldnt recommend this place to any friends or family visiting Townsville
Very out dated hotel. A backpackers hotel. Bed very cheap. Rooms well over due for renovations. Had one meal at the restaurant which was disappointing because the sausages weren't properly cooked and partly raw and the staff couldn't careless and didnt offer any compensation, had to go elsewhere for a better meal. A very cheap place. Definitely get what you pay for and i wouldnt recommend this place to any friends or family visiting Townsville
4
Laura
22 de jul. de 2024
·
A estadia foi de 1 noite
Was initially give a room without enough beds for people booked , receptionist moved us to a ‘suite’ only when I provided evidence that I had booked for 4 people and needed 4 beds. Fire alarm went off twice (including at 3am!) only for staff to then say ‘false alarm’. Building, room and amenities in serious need of renovation. Mattresses sagging, carpets torn and not a single wall with undamaged paint. It might be cheap, but it’s also nasty.
Was initially give a room without enough beds for people booked , receptionist moved us to a ‘suite’ only when I provided evidence that I had booked for 4 people and needed 4 beds. Fire alarm went off twice (including at 3am!) only for staff to then say ‘false alarm’. Building, room and amenities in serious need of renovation. Mattresses sagging, carpets torn and not a single wall with undamaged paint. It might be cheap, but it’s also nasty.
2
Yvette
3 de set. de 2023
·
A estadia foi de 1 noite
Mattress was lumpy, air conditioning was very noisy, couldn’t open window as no screen or bars and opened onto an accessible rooftop. Carpets in hallways stained.
Mattress was lumpy, air conditioning was very noisy, couldn’t open window as no screen or bars and opened onto an accessible rooftop. Carpets in hallways stained.
2
DELIA MOREYA
20 de ago. de 2024
·
A estadia foi de 6 noites
Horrible! Muy sucio, no hacen limpieza, las paredes del baño asquerosas, no tiene wifi!! Cierran la entrada a las 9pm
Horrible! Muy sucio, no hacen limpieza, las paredes del baño asquerosas, no tiene wifi!! Cierran la entrada a las 9pm
6
Whitney
26 de jul. de 2024
·
A estadia foi de 2 noites
This hotel was convenient for the price, definitely out dated, such a shame the property owner hasn't renovated as it really needs it. Cheap beds. Needs a face lift big time. Perfect backpacker accommodation.
This hotel was convenient for the price, definitely out dated, such a shame the property owner hasn't renovated as it really needs it. Cheap beds. Needs a face lift big time. Perfect backpacker accommodation.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipe é frequentemente descrita como amigável e prestativa, com alguns resolvendo problemas de forma eficiente; no entanto, há relatos de grosseria, contratempos no check-in ou na cobrança e falta de resposta consistente da equipe de limpeza.
Avaliações dos hóspedes relacionadas
8
Leon
30 de jul. de 2024
·
A estadia foi de 8 noites
Great service, nice quite establishment. Food available at property.
Great service, nice quite establishment. Food available at property.
8
david
16 de jul. de 2023
·
A estadia foi de 2 noites
HI guys book though! expedia when i got there i got charge by hotel Allen to stay there. The receptions. said the account had not been payed no i am trying to get my money back from the hotel. not happy jan
HI guys book though! expedia when i got there i got charge by hotel Allen to stay there. The receptions. said the account had not been payed no i am trying to get my money back from the hotel. not happy jan
10
Russell
21 de mai. de 2024
·
Excellent staff,
Excellent staff,
4
Sam
12 de jul. de 2024
·
A estadia foi de 1 noite
The staff were nice and accommodating as I had to alter my booking during a busy weekend for Townsville. The location was convenient, the stand is a nice place to stay, walking distance to everything we needed. The room itself needs renovations/repairs and was quite dirty.
The staff were nice and accommodating as I had to alter my booking during a busy weekend for Townsville. The location was convenient, the stand is a nice place to stay, walking distance to everything we needed. The room itself needs renovations/repairs and was quite dirty.
8
Stuart
29 de jul. de 2024
·
A estadia foi de 1 noite
Staff were excellent, carpet and walls are worn but character of hotel was great. Would stay again
Staff were excellent, carpet and walls are worn but character of hotel was great. Would stay again
8
Alek
16 de jan. de 2024
·
A estadia foi de 5 noites
I was there for 5 nights. I found the staff to be quite friendly. Overall, I was happy with my stay. My only gripe is the cleanliness. There was hair all over the floor and toilet lid (I’m bald so I know it wasn’t mine!), and when I spoke to ‘housekeeping’ they directed me to the vacuum cleaner for me to clean it up. I just didn’t think I should have to do that considering I was the guest and I didn’t just pay for 1 night.
I was there for 5 nights. I found the staff to be quite friendly. Overall, I was happy with my stay. My only gripe is the cleanliness. There was hair all over the floor and toilet lid (I’m bald so I know it wasn’t mine!), and when I spoke to ‘housekeeping’ they directed me to the vacuum cleaner for me to clean it up. I just didn’t think I should have to do that considering I was the guest and I didn’t just pay for 1 night.
4
Christopher
28 de jul. de 2024
·
A estadia foi de 1 noite
We were in suit 4. It was dirty, air con don't work, back patio door no lock and patio was dirty, cigarettes everywhere it was disgusting. Bathroom the shower door hardly shut, carpet looks dirty. Stuff was very nice on the first day we were there stayed next day had lunch, food was horrible, chicken schnitzel was raw so couldn't eat it. And staff that day was so rude. One staff came and told us about the smoking rules but didn't tell any other table and we all knew the rule as we stayed there and knew where smoking area was. It needs to be updated and a good clean out.
We were in suit 4. It was dirty, air con don't work, back patio door no lock and patio was dirty, cigarettes everywhere it was disgusting. Bathroom the shower door hardly shut, carpet looks dirty. Stuff was very nice on the first day we were there stayed next day had lunch, food was horrible, chicken schnitzel was raw so couldn't eat it. And staff that day was so rude. One staff came and told us about the smoking rules but didn't tell any other table and we all knew the rule as we stayed there and knew where smoking area was. It needs to be updated and a good clean out.
6
Helen
25 de fev. de 2024
·
A estadia foi de 3 noites
Great location. Unable to lock window on arrival but it was fixed later in the day after we advised. While clean it could do with some paint and freshening up. Dinner meal was nice but they forgot to put in a few listed ingredients. We felt comfortable enough staying here for the price we paid.
Great location. Unable to lock window on arrival but it was fixed later in the day after we advised. While clean it could do with some paint and freshening up. Dinner meal was nice but they forgot to put in a few listed ingredients. We felt comfortable enough staying here for the price we paid.
10
Stephen
20 de mai. de 2024
·
A estadia foi de 3 noites
Friendly staff, quiet location and close to The Strand.
Friendly staff, quiet location and close to The Strand.
8
Rachel
22 de ago. de 2024
·
A estadia foi de 1 noite
Right next to Woolworths and some cafes/ small shops. Easy to find and park. Friendly and helpful customer service & hot shower.
Right next to Woolworths and some cafes/ small shops. Easy to find and park. Friendly and helpful customer service & hot shower.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Consistentemente elogiado pela sua localização conveniente e acessível a pé perto de The Strand, lojas, cafés e da praia; fácil para se locomover em Townsville.
Avaliações dos hóspedes relacionadas
6
Heather
19 de mai. de 2024
·
A estadia foi de 2 noites
Old but tidy. Clean sheets and towels, great food, convenience plus, walk to supermarket and coffee shops. Two negatives: Had to walk out front door and around the corner to the car park lugging baggage when leaving in the morning, and no cutlery or plates to have cereal in the morning. Overall, I’d go there again.
Old but tidy. Clean sheets and towels, great food, convenience plus, walk to supermarket and coffee shops. Two negatives: Had to walk out front door and around the corner to the car park lugging baggage when leaving in the morning, and no cutlery or plates to have cereal in the morning. Overall, I’d go there again.
8
carol
14 de ago. de 2024
·
A estadia foi de 1 noite
Good rooms. good location
Good rooms. good location
6
Coralie
30 de jun. de 2024
·
A estadia foi de 6 noites
We loved the location. Shops across the road plenty of restaurants very close by and very short walk to the Strand. The staff were wonderful very helpful. The pool area was very nice. The food in the restaurant was amazing and meals were very big. The bad was the rooms they were awful. Paint peeling from the walls and ceilings. No towel racks, shower in a dreadful condition as was the handbasin, nowhere to put anything. The beds were quite old and not very comfortable.The jug in the room smelt of mould so we didn't use it.The whole room needed to be gutted and redone. Would we stay here again.NO. we checked out a day early and I was very surprised that they very kindly refunded our last night. So much to like at this place but the rooms leave so much to be desired.
We loved the location. Shops across the road plenty of restaurants very close by and very short walk to the Strand. The staff were wonderful very helpful. The pool area was very nice. The food in the restaurant was amazing and meals were very big. The bad was the rooms they were awful. Paint peeling from the walls and ceilings. No towel racks, shower in a dreadful condition as was the handbasin, nowhere to put anything. The beds were quite old and not very comfortable.The jug in the room smelt of mould so we didn't use it.The whole room needed to be gutted and redone. Would we stay here again.NO. we checked out a day early and I was very surprised that they very kindly refunded our last night. So much to like at this place but the rooms leave so much to be desired.
6
Lynette
2 de ago. de 2024
·
A estadia foi de 2 noites
Convenient location, clean but old and fairly shabby bathroom fittings, basic beds etc. staff were unobtrusive. Guests enjoyed music available
Convenient location, clean but old and fairly shabby bathroom fittings, basic beds etc. staff were unobtrusive. Guests enjoyed music available
8
Tash
28 de jul. de 2024
·
A estadia foi de 3 noites
Older style hotel with all necessary amenities, in a great position and well priced.
Older style hotel with all necessary amenities, in a great position and well priced.
4
John
25 de ago. de 2024
·
A estadia foi de 2 noites
Good access to all local areas, strand, shops
Good access to all local areas, strand, shops
10
Hugh
27 de mai. de 2023
·
A estadia foi de 1 noite
Surprisingly good for an overnighter, big barn of a place, well located.
Surprisingly good for an overnighter, big barn of a place, well located.
8
Barbara
18 de fev. de 2023
·
A estadia foi de 1 noite
close to beach and eating places also some shops
close to beach and eating places also some shops
10
Matthew
21 de mai. de 2023
·
A estadia foi de 1 noite
Great location, right behind the strand and on Gregory street.
Great location, right behind the strand and on Gregory street.
8
Rachel
22 de ago. de 2024
·
A estadia foi de 1 noite
Right next to Woolworths and some cafes/ small shops. Easy to find and park. Friendly and helpful customer service & hot shower.
Right next to Woolworths and some cafes/ small shops. Easy to find and park. Friendly and helpful customer service & hot shower.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O feedback sobre o restaurante no local é inconsistente: vários hóspedes apreciaram refeições saborosas e com bom custo-benefício, enquanto outros relataram pratos mal passados ou de má qualidade e erros nos pedidos.
Avaliações dos hóspedes relacionadas
6
Terrence
10 de set. de 2023
·
A estadia foi de 1 noite
Good value so close to The Strand but bed uncomfortable and room smelled stale and was in a generally poor state of repair. Restaurant food was good, however.
Good value so close to The Strand but bed uncomfortable and room smelled stale and was in a generally poor state of repair. Restaurant food was good, however.
6
Heather
19 de mai. de 2024
·
A estadia foi de 2 noites
Old but tidy. Clean sheets and towels, great food, convenience plus, walk to supermarket and coffee shops. Two negatives: Had to walk out front door and around the corner to the car park lugging baggage when leaving in the morning, and no cutlery or plates to have cereal in the morning. Overall, I’d go there again.
Old but tidy. Clean sheets and towels, great food, convenience plus, walk to supermarket and coffee shops. Two negatives: Had to walk out front door and around the corner to the car park lugging baggage when leaving in the morning, and no cutlery or plates to have cereal in the morning. Overall, I’d go there again.
4
Tammie
27 de jul. de 2024
·
A estadia foi de 1 noite
The saying ‘You get what you pay for’ stands true for this place… actually, I think I over paid for what we got! I have no complaints at all with the staff and service we received.. but that was the only good points. The room.. felt dirty, looked dirty, smelt terrible. So very outdated with paint peeling off the ceiling and walls in bathroom. Exhaust fan not working. Sagging old bed. Sticky carpets. So noisy!! Had people yelling and screaming all hours of the night and early morning. We dined in at the restaurant and soon regretted that decision. Ordered 2 entrees and 2 mains. Specifically asked for entrees to be brought out before mains and all 4 arrived at the same time! Had buffalo wings which were inedible due to tasting like straight vinegar.. when complained was told it was because they use bottled sauce. I have used several brands of ready made buffalo sauce and have never had any taste like a bottle of vinegar. Staff were great about it though and I did receive a refund. Carbonara pasta was like soup. Loaded fries were cold. Unfortunately I cannot recommend this place at all.. will not stay again.
The saying ‘You get what you pay for’ stands true for this place… actually, I think I over paid for what we got! I have no complaints at all with the staff and service we received.. but that was the only good points. The room.. felt dirty, looked dirty, smelt terrible. So very outdated with paint peeling off the ceiling and walls in bathroom. Exhaust fan not working. Sagging old bed. Sticky carpets. So noisy!! Had people yelling and screaming all hours of the night and early morning. We dined in at the restaurant and soon regretted that decision. Ordered 2 entrees and 2 mains. Specifically asked for entrees to be brought out before mains and all 4 arrived at the same time! Had buffalo wings which were inedible due to tasting like straight vinegar.. when complained was told it was because they use bottled sauce. I have used several brands of ready made buffalo sauce and have never had any taste like a bottle of vinegar. Staff were great about it though and I did receive a refund. Carbonara pasta was like soup. Loaded fries were cold. Unfortunately I cannot recommend this place at all.. will not stay again.
6
Coralie
30 de jun. de 2024
·
A estadia foi de 6 noites
We loved the location. Shops across the road plenty of restaurants very close by and very short walk to the Strand. The staff were wonderful very helpful. The pool area was very nice. The food in the restaurant was amazing and meals were very big. The bad was the rooms they were awful. Paint peeling from the walls and ceilings. No towel racks, shower in a dreadful condition as was the handbasin, nowhere to put anything. The beds were quite old and not very comfortable.The jug in the room smelt of mould so we didn't use it.The whole room needed to be gutted and redone. Would we stay here again.NO. we checked out a day early and I was very surprised that they very kindly refunded our last night. So much to like at this place but the rooms leave so much to be desired.
We loved the location. Shops across the road plenty of restaurants very close by and very short walk to the Strand. The staff were wonderful very helpful. The pool area was very nice. The food in the restaurant was amazing and meals were very big. The bad was the rooms they were awful. Paint peeling from the walls and ceilings. No towel racks, shower in a dreadful condition as was the handbasin, nowhere to put anything. The beds were quite old and not very comfortable.The jug in the room smelt of mould so we didn't use it.The whole room needed to be gutted and redone. Would we stay here again.NO. we checked out a day early and I was very surprised that they very kindly refunded our last night. So much to like at this place but the rooms leave so much to be desired.
4
Shaun
25 de out. de 2023
·
A estadia foi de 3 noites
The room was dirty, including the inside of the fridge. The carpet and overall cleanliness of the accommodation was poor. There was a full domestic situation directly outside my room on one afternoon, which I’m not sure was resolved or not. The food was great, as were the staff though.
The room was dirty, including the inside of the fridge. The carpet and overall cleanliness of the accommodation was poor. There was a full domestic situation directly outside my room on one afternoon, which I’m not sure was resolved or not. The food was great, as were the staff though.
4
Whitney
26 de jul. de 2024
·
A estadia foi de 1 noite
Very out dated hotel. A backpackers hotel. Bed very cheap. Rooms well over due for renovations. Had one meal at the restaurant which was disappointing because the sausages weren't properly cooked and partly raw and the staff couldn't careless and didnt offer any compensation, had to go elsewhere for a better meal. A very cheap place. Definitely get what you pay for and i wouldnt recommend this place to any friends or family visiting Townsville
Very out dated hotel. A backpackers hotel. Bed very cheap. Rooms well over due for renovations. Had one meal at the restaurant which was disappointing because the sausages weren't properly cooked and partly raw and the staff couldn't careless and didnt offer any compensation, had to go elsewhere for a better meal. A very cheap place. Definitely get what you pay for and i wouldnt recommend this place to any friends or family visiting Townsville
4
Christopher
28 de jul. de 2024
·
A estadia foi de 1 noite
We were in suit 4. It was dirty, air con don't work, back patio door no lock and patio was dirty, cigarettes everywhere it was disgusting. Bathroom the shower door hardly shut, carpet looks dirty. Stuff was very nice on the first day we were there stayed next day had lunch, food was horrible, chicken schnitzel was raw so couldn't eat it. And staff that day was so rude. One staff came and told us about the smoking rules but didn't tell any other table and we all knew the rule as we stayed there and knew where smoking area was. It needs to be updated and a good clean out.
We were in suit 4. It was dirty, air con don't work, back patio door no lock and patio was dirty, cigarettes everywhere it was disgusting. Bathroom the shower door hardly shut, carpet looks dirty. Stuff was very nice on the first day we were there stayed next day had lunch, food was horrible, chicken schnitzel was raw so couldn't eat it. And staff that day was so rude. One staff came and told us about the smoking rules but didn't tell any other table and we all knew the rule as we stayed there and knew where smoking area was. It needs to be updated and a good clean out.
6
Helen
25 de fev. de 2024
·
A estadia foi de 3 noites
Great location. Unable to lock window on arrival but it was fixed later in the day after we advised. While clean it could do with some paint and freshening up. Dinner meal was nice but they forgot to put in a few listed ingredients. We felt comfortable enough staying here for the price we paid.
Great location. Unable to lock window on arrival but it was fixed later in the day after we advised. While clean it could do with some paint and freshening up. Dinner meal was nice but they forgot to put in a few listed ingredients. We felt comfortable enough staying here for the price we paid.
8
Cameron
6 de jan. de 2023
·
A estadia foi de 19.361 noites
Great staff making the most of a hotel that needs some maintenance. Great location, great bistro, enjoyed the pool and gardens. The room needed work but for the price could not expect more. A coat of paint, carpet and electrical upgrades would go a long way. Lots of parking, easy checkin.
Great staff making the most of a hotel that needs some maintenance. Great location, great bistro, enjoyed the pool and gardens. The room needed work but for the price could not expect more. A coat of paint, carpet and electrical upgrades would go a long way. Lots of parking, easy checkin.
8
Ivan
16 de mai. de 2023
·
A estadia foi de 3 noites
We stayed for 3 nights. The accommodation was basic but clean. The beds were comfortable but the pillows were too soft. The shower was great. Unfortunately, although there was a toaster there were no plates or cutlery so that would have been a bit more convenient. We bought some from Woolies. We would certainly stay again. It was great value for money. The bistro was also excellent value for money - especially for 'seniors'.
We stayed for 3 nights. The accommodation was basic but clean. The beds were comfortable but the pillows were too soft. The shower was great. Unfortunately, although there was a toaster there were no plates or cutlery so that would have been a bit more convenient. We bought some from Woolies. We would certainly stay again. It was great value for money. The bistro was also excellent value for money - especially for 'seniors'.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
8
Mark
há 4 semanas
·
A estadia foi de 1 noite
Great place good meals Close to everything STRAND
Great place good meals Close to everything STRAND
10
Sadiar
há 4 semanas
·
A estadia foi de 1 noite
Excellent service from staff, great location and clean rooms.
Excellent service from staff, great location and clean rooms.
10
Rory
20 de jul. de 2026
·
A estadia foi de 7 noites
Very nice and perfect location
Very nice and perfect location
10
Sarah
19 de jul. de 2026
·
A estadia foi de 2 noites
Great service great stay……………………………….
Great service great stay……………………………….
8
Chris
9 de jul. de 2026
·
A estadia foi de 1 noite
Good value considering how close to everything it is 10 mins drive to airport 1 min walk to Cole’s 2 mins walk to the beach
Good value considering how close to everything it is 10 mins drive to airport 1 min walk to Cole’s 2 mins walk to the beach
Políticas da propriedade
Check-in
Check-out
De 14:00 a 00:00
Antes das 10:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-27: 112.2635932088623USD
- 2026-09-28: 73.80889981469727USD
- 2026-09-29: 72.56720608947754USD
- 2026-09-30: 72.01837501391601USD
- 2026-10-01: 71.55782569696045USD
- 2026-10-02: 78.75370306152344USD
- 2026-10-03: 103.40258144946289USD
- 2026-10-04: 70.92659657647705USD
- 2026-10-05: 70.42264238720703USD
- 2026-10-06: 69.60527948754883USD
- 2026-10-07: 70.19898744940186USD
- 2026-10-08: 71.7115881953125USD
- 2026-10-09: 80.86663800329589USD
- 2026-10-10: 80.33619190466308USD
- 2026-10-11: 70.19898744940186USD
- 2026-10-12: 69.14694036267089USD
- 2026-10-13: 69.14694036267089USD
- 2026-10-14: 69.1411174401245USD
- 2026-10-15: 70.75821380950927USD
- 2026-10-16: 72.51865133935547USD
- 2026-10-17: 77.95448197424317USD
- 2026-10-18: 72.37752905541991USD
- 2026-10-19: 70.75821380950927USD
- 2026-10-20: 72.72235809954834USD
- 2026-10-21: 72.51865133935547USD
- 2026-10-22: 72.51865133935547USD
- 2026-10-23: 75.47382144055176USD
- 2026-10-24: 70.75821380950927USD
- 2026-10-25: 80.818448USD
- 2026-10-26: 70.75821380950927USD
- 2026-10-27: 70.75821380950927USD
- 2026-10-28: 69.14694036267089USD
- 2026-10-29: 70.04086535803222USD
- 2026-10-30: 92.18892660791015USD
- 2026-10-31: 127.89681586755371USD
- 2026-11-01: 74.31505551159668USD
- 2026-11-02: 74.31505551159668USD
- 2026-11-03: 72.63462346118163USD
- 2026-11-04: 78.78091143786621USD
- 2026-11-05: 74.31505551159668USD
- 2026-11-06: 121.13183911364746USD
- 2026-11-07: NO DATA
- 2026-11-08: 79.77485522363281USD
- 2026-11-09: 77.3338826184082USD
- 2026-11-10: 76.1283422512207USD
- 2026-11-11: 72.64065481048584USD
- 2026-11-12: 74.30005746948243USD
- 2026-11-13: 89.3892862902832USD
- 2026-11-14: 103.48075016809082USD
- 2026-11-15: 72.58535224407959USD
- 2026-11-16: 94.60000734228515USD
- 2026-11-17: 74.31505551159668USD
- 2026-11-18: 72.77420859777831USD
- 2026-11-19: 74.31505551159668USD
- 2026-11-20: 84.21055006115722USD
- 2026-11-21: 76.46708783935547USD
- 2026-11-22: 72.6157608395996USD
- 2026-11-23: 89.66824813671874USD
- 2026-11-24: 86.31824828063965USD
- 2026-11-25: 74.31505551159668USD
- 2026-11-26: 89.66824813671874USD
- 2026-11-27: 75.39107601770019USD
A receção está aberta diariamente das 8:00 às 20:00. A receção conta com funcionários apenas durante um certo horário.Em caso de dúvida, contacte o alojamento através dos dados que constam da confirmação da reserva. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática. Não é possível efetuar o check-in após a meia-noite neste estabelecimento.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito; não se aceita numerário
- Este alojamento reserva-se o direito de efetuar uma pré-autorização do cartão de crédito do cliente antes da chegada.
- É possível efetuar transações sem numerário
- O alojamento dispõe dos seguintes elementos de segurança: extintor e detetor de fumo.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.
- A piscina está aberta das 8:00 às 21:00.
- Disponibilização de opções de pagamento sem numerário em todas as transações.
- O alojamento disponibiliza check-out sem contacto.
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