Charlestown Townhouse

Convenient location just near Charlestown square , and simple accommodation. Big TV. King Bed could be more comfortable. Overall a decent place to stay for a few nights

The stay got off to a very poor start. The advertisement instructed guests to contact the property to receive a door access code. When I called in the afternoon, the property manager was extremely rude. Even after I explained the reason for my call, I was repeatedly questioned as if I didn’t understand the instructions. The beds and pillows were very uncomfortable and appear old and worn, with little care or maintenance. There is also a serious maintenance issue in the upstairs bathroom, with water leaking through the architrave. There is visible mould and rot, with pieces falling onto the floor. To make matters worse, there were cockroaches upstairs as soon as we turned the lights off in the evening. Parking is also a major issue. The driveway is very narrow, barely allowing one car in. The garage is extremely small — larger vehicles like a van or ute would struggle to fit. There is also no reliable street parking, as surrounding apartments take up most of the available space. Overall, I would not recommend staying here. I suggest looking elsewhere.

The apartment was big and roomy. That and the closeness to the local shopping centre were the only good points. There was nowhere to park the car in the garage as it was full of mattresses. We had to enter the apartment via the garage which is tricky as its full of mattresses! There was no toilet paper in the ensuite bathroom. The door of the ensuite wouldnt close. The fan in the bathroom was coated in dust. Cockroaches were seen, and there was leftover reciepts and bits of paper left around.

The unit was nothing like the picture, it was tiny and had 2 single beds pushed together to make a king sided bed. The air condioner made a rattle noise throughout the night and the shower was leaking onto the bedroom/common area. I was disappointed.

I’ve already spoken to property management about the broken glass, mould/dirty back deck, cigarette butts under the cushions on the couch, and the dirty sticky floors that made the whole house smell like stale beer! Not to mention it was freezing cold and no extra blankets, and we were told we were getting upgrade by sending us to this property with two bathrooms (but it didn’t)!