Exedra Cappadocia
From
75 $US
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From
75 $US
/nuit
À propos de cet établissement
Hôtel de luxe avec piscines intérieure et extérieure, spa complet et domaine viticole sur place à proximité du parc national de Göreme.
Emplacement
Exedra Cappadocia vous donne rendez-vous à Urgüp, plus précisément dans le centre-ville, près de la promenade. Si les célèbres Musée à ciel ouvert de Göreme et Château d'Uchisar figurent parmi les immanquables, vous apprécierez la beauté naturelle des lieux qui s'offre à vos yeux au détour des emblématiques Parc national de Göreme et Love Valley. Les agréables Céramique Guray et Céramique des Sultans méritent aussi une visite. La région abrite de quoi vous offrir d'agréables moments de détente avec ses visites de vignobles, mais aussi de superbes écrins de nature où vous adonner à diverses activités telles que la randonnée à pied ou à vélo et les promenades à cheval.
Navette aéroport
Restaurant
Piscine
Chambres non-fumeurs
Service en chambre
Nettoyage à sec
Emplacement
Eski Mah. Hacı Telgraf Cad. No: 3/1 Ortahisar - Ürgüp / Nevşehir, Ortahisar, Turquie
Options de chambre
2
Suite avec piscine Privée
Détails de la chambre
1 Lit Double Standard
1 Canapé-Lit
Couchages 3
592 ft²
Vue sur la courChauffageCoffre-fortRéfrigérateurPiscine privéePatio
6
Chambre Deluxe
Détails de la chambre
1 Grand Lit Double
Couchages 3
226 ft²
Vue sur la courVue sur le jardinChauffageCoffre-fortRéfrigérateurPatioAccès à la piscine privée
16
Chapelle King Room
Détails de la chambre
1 Grand Lit Double
Couchages 3
323 ft²
Vue sur la courVue sur le jardinChauffageCoffre-fortRéfrigérateurPatioAccès à la piscine privée
5
Suite Exécutive
Détails de la chambre
1 Grand Lit Double
Couchages 3
484 ft²
ChauffageCoffre-fortRéfrigérateurPatioAccès à la piscine privée
Avis des voyageurs sur Exedra Cappadocia
8.6
Fabuleux
Basé sur 187 avis vérifiés
Qui séjourne ici ?
Couples
46%
Familles
27%
Groupes
21%
Solo
5%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
D'après de nombreux commentaires, l'Exedra Cappadocia se distingue par son architecture troglodyte remarquable, ses vues panoramiques et ses chambres généralement confortables, de nombreux clients louant le personnel accueillant et son emplacement pratique à proximité des sites touristiques, des restaurants et du château d'Ortahisar.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
D'après de nombreux commentaires, l'Exedra Cappadocia se distingue par son architecture troglodyte remarquable, ses vues panoramiques et ses chambres généralement confortables, de nombreux clients louant le personnel accueillant et son emplacement pratique à proximité des sites touristiques, des restaurants et du château d'Ortahisar.
Cependant, les plaintes récurrentes portent sur la qualité et le réapprovisionnement du petit-déjeuner, la foule occasionnelle et le service inégal au niveau de la réception et du service en chambre, notamment des erreurs d'attribution de chambres, des problèmes de facturation et des réponses lentes. Les installations suscitent des réactions mitigées : une piscine petite ou froide, un spa parfois indisponible ou décevant, et de nombreux escaliers qui posent des problèmes d'accessibilité. Les chambres peuvent souffrir d'une climatisation limitée dans certaines d'entre elles, du bruit, d'une connexion Wi-Fi lente et de petits défauts d'entretien comme des serrures ou des portes de douche défectueuses. Attendez-vous à un séjour magnifique et atmosphérique avec un service et une restauration variables, idéal pour les clients à l'aise avec les escaliers.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les installations impressionnent avec une piscine, des terrasses et un spa, mais les commentaires sont mitigés : la piscine peut être petite ou froide, certaines parties du spa étaient fermées ou décevantes, de nombreux escaliers entravent l'accessibilité et le stationnement a suscité des plaintes.
Avis de voyageur à ce sujet
6
Ashley
21 mai 2024
·
A séjourné 2 nuits
The Excexra hotel is a beautiful property however not in a nice area. Our room was spacious and lovely. I believe it to be a large tour hotel as it is close to Georme and was full of tours and tour buses. If I booked again I would book in Georme as it is a very cute town basically the same price. The staff were not that friendly and most of the amenities were closed when were there. We were unable to use the spa and spa facilities. Which was the whole reason we booked the hotel In the first place. When asking for a cork screw for our wine, were informed we were not allowed to drink wine on the property that was our own. Overall it was ok.
The Excexra hotel is a beautiful property however not in a nice area. Our room was spacious and lovely. I believe it to be a large tour hotel as it is close to Georme and was full of tours and tour buses. If I booked again I would book in Georme as it is a very cute town basically the same price. The staff were not that friendly and most of the amenities were closed when were there. We were unable to use the spa and spa facilities. Which was the whole reason we booked the hotel In the first place. When asking for a cork screw for our wine, were informed we were not allowed to drink wine on the property that was our own. Overall it was ok.
10
Howard
24 sept. 2025
·
A séjourné 3 nuits
We arrived very late but staff were very helpfull & guided us to our well-appointed cave room which we loved. The hotel is a beautiful stone building spread over several levels on the hillside with a pool and carious outdoor areas. Breakfast was good with the ability to order eggs or omlete to taste
We arrived very late but staff were very helpfull & guided us to our well-appointed cave room which we loved. The hotel is a beautiful stone building spread over several levels on the hillside with a pool and carious outdoor areas. Breakfast was good with the ability to order eggs or omlete to taste
8
Fatma
14 août 2023
·
A séjourné 1 nuit
Exedraya daha öncede gelip konaklamıştık ve çok memnun kalmıştık herşey aşırı kaliteliydi.kahvaltıdaki peynir markasından yastığa kadar sabuna kadar aşırı kaliteli ürünler kullanılıyordu.ama bu sefer kahvaltı hüsran çıktı.çalışan eleman sayısı fazla ancak ona rağmen toplamda 4 masa kahvaltı yaparken bile çayımızı kalkıp kendimiz aldık geldik .oda temizliği güzeldi ancak eksikler vardı odada önemli olmasada öncekine kıyasla eksikti bazı şeyler .havuz ve çevresi temizlenmedi bu bizi rahatsız etti .ertesi sabah havuza girdiğimizde yine havuzun çevresi kirliydi .kahvaltı kalitesi maalesef düşmüştü,sıcaklar çok basit ve yetersizdi.ekstra ya da seçenek yoktu .patates,menemen ya da tost gözleme vs yoktu.kabak kızarma haşlama yumurta ve omlet vardı.Kocaman otelde 5 tane şezlong olması sıkıntıydı .bir saat kadar şezlong bulunmasını bekledik ama bulunmadı maalesef .saat 14.00 te otele gelmemize rağmen odalar yeni temizlenmeye başlamıştı .epey zaman kaybı yaşadık .buna istinaden ertesi gün çıkışta bize tölörans sağladı resepsiyon teşekkür ederiz.ayrıca oda olarakta çok güzel bir oda temin etti resepsiyondaki hanımefendi ayrıca teşekkür ediyorum .
Exedraya daha öncede gelip konaklamıştık ve çok memnun kalmıştık herşey aşırı kaliteliydi.kahvaltıdaki peynir markasından yastığa kadar sabuna kadar aşırı kaliteli ürünler kullanılıyordu.ama bu sefer kahvaltı hüsran çıktı.çalışan eleman sayısı fazla ancak ona rağmen toplamda 4 masa kahvaltı yaparken bile çayımızı kalkıp kendimiz aldık geldik .oda temizliği güzeldi ancak eksikler vardı odada önemli olmasada öncekine kıyasla eksikti bazı şeyler .havuz ve çevresi temizlenmedi bu bizi rahatsız etti .ertesi sabah havuza girdiğimizde yine havuzun çevresi kirliydi .kahvaltı kalitesi maalesef düşmüştü,sıcaklar çok basit ve yetersizdi.ekstra ya da seçenek yoktu .patates,menemen ya da tost gözleme vs yoktu.kabak kızarma haşlama yumurta ve omlet vardı.Kocaman otelde 5 tane şezlong olması sıkıntıydı .bir saat kadar şezlong bulunmasını bekledik ama bulunmadı maalesef .saat 14.00 te otele gelmemize rağmen odalar yeni temizlenmeye başlamıştı .epey zaman kaybı yaşadık .buna istinaden ertesi gün çıkışta bize tölörans sağladı resepsiyon teşekkür ederiz.ayrıca oda olarakta çok güzel bir oda temin etti resepsiyondaki hanımefendi ayrıca teşekkür ediyorum .
10
Sundara
23 mai 2025
·
A séjourné 3 nuits
we loved the location and the hotel facilities. Breakfast buffet and the restaurant on top floor were good. We had elderly parent with us and they found it very difficult to walk up and down stairs for buffet about 3 flight of stairs. otherwise would recommend.
we loved the location and the hotel facilities. Breakfast buffet and the restaurant on top floor were good. We had elderly parent with us and they found it very difficult to walk up and down stairs for buffet about 3 flight of stairs. otherwise would recommend.
10
Holly
14 juil. 2022
·
A séjourné 3 nuits
Beautiful hotel. Great service. They organized our airport shuttle and tours. Everything was well done. Enjoyed the Spa.
Beautiful hotel. Great service. They organized our airport shuttle and tours. Everything was well done. Enjoyed the Spa.
6
Seydanur
20 avr. 2025
·
A séjourné 1 nuit
Otelde 19-20 nisan tarihleri arası konakladık otopark yok hamam soğuk ve hijyen değildi odalar standar temizdi yemekleri vasat ilçe merkezine gitmek zorunda kaldık ekstra olarak birşey istemeyin yada fiyatını sorun mutlaka oda fiyatına para talep ediyorlar
Otelde 19-20 nisan tarihleri arası konakladık otopark yok hamam soğuk ve hijyen değildi odalar standar temizdi yemekleri vasat ilçe merkezine gitmek zorunda kaldık ekstra olarak birşey istemeyin yada fiyatını sorun mutlaka oda fiyatına para talep ediyorlar
8
Mutlu
17 août 2024
·
A séjourné 1 nuit
Guten Tag haben eine Nacht in diesem Hotel mit meiner Familie übernachtet. Hotel ist sauber Frühstück ist ausreichend. Die Zimmer sind sehr schön eingerichtet in Felsenhöhlen. Pool müsste geheizt werden war schon sehr frisch im Wasser. Die anderen Gäste haben das auch so empfunden. Duschbereich ging von der Kabine die Tür nicht richtig zu . Fernseher Fernbedienung funktionierte nicht Rezeption angerufen. Es kam niemand. Aussicht sehr ländlich in der Umgebung sehr viele runterkommene alte Dorfhäüser. Sehr viele Touristen aus Fernost. Empfang an der Rezeption Verbesserungswürdig.
Guten Tag haben eine Nacht in diesem Hotel mit meiner Familie übernachtet. Hotel ist sauber Frühstück ist ausreichend. Die Zimmer sind sehr schön eingerichtet in Felsenhöhlen. Pool müsste geheizt werden war schon sehr frisch im Wasser. Die anderen Gäste haben das auch so empfunden. Duschbereich ging von der Kabine die Tür nicht richtig zu . Fernseher Fernbedienung funktionierte nicht Rezeption angerufen. Es kam niemand. Aussicht sehr ländlich in der Umgebung sehr viele runterkommene alte Dorfhäüser. Sehr viele Touristen aus Fernost. Empfang an der Rezeption Verbesserungswürdig.
10
amna
29 juil. 2024
·
A séjourné 3 nuits
Beautiful location and all facilities you can require. Great service and food!
Beautiful location and all facilities you can require. Great service and food!
10
Denis
25 juil. 2025
·
A séjourné 2 nuits
On a pris nos chambre via internet, sur les photos c’était bien, mais une fois visités c’était beaucoup mieux que les photos. Les chambres ainsi que les extérieurs était très propre. Petit déjeuner et dîner il y avait beaucoup de choix. Les services était excellent. Piscine très propre. J’ai beaucoup aimé cette séjour de l’hôtel. Je recommande fortement.
On a pris nos chambre via internet, sur les photos c’était bien, mais une fois visités c’était beaucoup mieux que les photos. Les chambres ainsi que les extérieurs était très propre. Petit déjeuner et dîner il y avait beaucoup de choix. Les services était excellent. Piscine très propre. J’ai beaucoup aimé cette séjour de l’hôtel. Je recommande fortement.
8
Daniela
29 juil. 2025
·
A séjourné 2 nuits
La struttura è molto suggestiva con la sua architettura e il suo panorama sulla vallata. Il personale è molto gentile e prodigo di informazioni. La spa non è all'altezza per funzionamento degli impianti e personale non particolarmente esperto. Camere molto belle, pulite, curate, spaziose. Letti molto comodi. Il ristorante sulla terrazza ha poca scelta, ma alla sera è fresco. La colazione da bocciare, tanta scelta, ma qualità discutibile. Forse non è l'hotel ideale per chi ha problemi di accessibilità.
La struttura è molto suggestiva con la sua architettura e il suo panorama sulla vallata. Il personale è molto gentile e prodigo di informazioni. La spa non è all'altezza per funzionamento degli impianti e personale non particolarmente esperto. Camere molto belle, pulite, curate, spaziose. Letti molto comodi. Il ristorante sulla terrazza ha poca scelta, ma alla sera è fresco. La colazione da bocciare, tanta scelta, ma qualità discutibile. Forse non è l'hotel ideale per chi ha problemi di accessibilità.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients ont trouvé l'Exedra Cappadocia propre, mais plusieurs ont signalé des incohérences telles que des odeurs, du tartre, un manque de ménage, un hammam non hygiénique ou des espaces de piscine mal entretenus.
Avis de voyageur à ce sujet
4
Nesibe nergis
1 mai 2025
·
A séjourné 3 nuits
Balayı için otelin en güzel odasını tutmuştuk,balayı için ekstra herhangi bir şey yoktu,yapmak zorunda değiller fakat tatlı olurdu. Oda güzeldi temizlik güzeldi. Çıkış yaparken arabamıza çarpıldığını gördük,en güvenli yere koyduğumuz söylenmişti ama kamera vs görmüyordu. Otelin bununla ilgili de önlem almasını beklerdim. Onun dışında çalışanlar güleryüzlü.
Balayı için otelin en güzel odasını tutmuştuk,balayı için ekstra herhangi bir şey yoktu,yapmak zorunda değiller fakat tatlı olurdu. Oda güzeldi temizlik güzeldi. Çıkış yaparken arabamıza çarpıldığını gördük,en güvenli yere koyduğumuz söylenmişti ama kamera vs görmüyordu. Otelin bununla ilgili de önlem almasını beklerdim. Onun dışında çalışanlar güleryüzlü.
8
Fatma
14 août 2023
·
A séjourné 1 nuit
Exedraya daha öncede gelip konaklamıştık ve çok memnun kalmıştık herşey aşırı kaliteliydi.kahvaltıdaki peynir markasından yastığa kadar sabuna kadar aşırı kaliteli ürünler kullanılıyordu.ama bu sefer kahvaltı hüsran çıktı.çalışan eleman sayısı fazla ancak ona rağmen toplamda 4 masa kahvaltı yaparken bile çayımızı kalkıp kendimiz aldık geldik .oda temizliği güzeldi ancak eksikler vardı odada önemli olmasada öncekine kıyasla eksikti bazı şeyler .havuz ve çevresi temizlenmedi bu bizi rahatsız etti .ertesi sabah havuza girdiğimizde yine havuzun çevresi kirliydi .kahvaltı kalitesi maalesef düşmüştü,sıcaklar çok basit ve yetersizdi.ekstra ya da seçenek yoktu .patates,menemen ya da tost gözleme vs yoktu.kabak kızarma haşlama yumurta ve omlet vardı.Kocaman otelde 5 tane şezlong olması sıkıntıydı .bir saat kadar şezlong bulunmasını bekledik ama bulunmadı maalesef .saat 14.00 te otele gelmemize rağmen odalar yeni temizlenmeye başlamıştı .epey zaman kaybı yaşadık .buna istinaden ertesi gün çıkışta bize tölörans sağladı resepsiyon teşekkür ederiz.ayrıca oda olarakta çok güzel bir oda temin etti resepsiyondaki hanımefendi ayrıca teşekkür ediyorum .
Exedraya daha öncede gelip konaklamıştık ve çok memnun kalmıştık herşey aşırı kaliteliydi.kahvaltıdaki peynir markasından yastığa kadar sabuna kadar aşırı kaliteli ürünler kullanılıyordu.ama bu sefer kahvaltı hüsran çıktı.çalışan eleman sayısı fazla ancak ona rağmen toplamda 4 masa kahvaltı yaparken bile çayımızı kalkıp kendimiz aldık geldik .oda temizliği güzeldi ancak eksikler vardı odada önemli olmasada öncekine kıyasla eksikti bazı şeyler .havuz ve çevresi temizlenmedi bu bizi rahatsız etti .ertesi sabah havuza girdiğimizde yine havuzun çevresi kirliydi .kahvaltı kalitesi maalesef düşmüştü,sıcaklar çok basit ve yetersizdi.ekstra ya da seçenek yoktu .patates,menemen ya da tost gözleme vs yoktu.kabak kızarma haşlama yumurta ve omlet vardı.Kocaman otelde 5 tane şezlong olması sıkıntıydı .bir saat kadar şezlong bulunmasını bekledik ama bulunmadı maalesef .saat 14.00 te otele gelmemize rağmen odalar yeni temizlenmeye başlamıştı .epey zaman kaybı yaşadık .buna istinaden ertesi gün çıkışta bize tölörans sağladı resepsiyon teşekkür ederiz.ayrıca oda olarakta çok güzel bir oda temin etti resepsiyondaki hanımefendi ayrıca teşekkür ediyorum .
6
Jan
14 août 2023
·
A séjourné 2 nuits
Unfortunately the personal stuff on the reception was horrible. They were not helpful or kind. We asked them twice which time our shuttle will come on the next day for the transport to the airport and they have said the wrong time. We got confirmed the time even in handwritten form. Furthermore the stuff on the reception couldn’t speak English as well and they didn’t care if you tell them problems or concerns. The food in the restaurant was good and also the personal stuff in the restaurant was nice and very friendly. The hotel itself is nice and the rooms are pretty. Unfortunately the cleaning stuff forgot also the dirty cleaning sponge in the room which represents not really a good side in point of the workers and their motivation. Nevertheless, it would be for the hotel itself good to present educated stuff on the reception because it’s the first image from the hotel.
Unfortunately the personal stuff on the reception was horrible. They were not helpful or kind. We asked them twice which time our shuttle will come on the next day for the transport to the airport and they have said the wrong time. We got confirmed the time even in handwritten form. Furthermore the stuff on the reception couldn’t speak English as well and they didn’t care if you tell them problems or concerns. The food in the restaurant was good and also the personal stuff in the restaurant was nice and very friendly. The hotel itself is nice and the rooms are pretty. Unfortunately the cleaning stuff forgot also the dirty cleaning sponge in the room which represents not really a good side in point of the workers and their motivation. Nevertheless, it would be for the hotel itself good to present educated stuff on the reception because it’s the first image from the hotel.
4
hatice
8 déc. 2023
·
A séjourné 2 nuits
OTEL EL DEĞİŞTİRMEDEN ÖNCE KONAKLAMA YAPTIĞIMIZ İÇİN TERCİH ETTİK.KONSEPT ÇOK GÜZEL BELİRLİ BİR KALİTEDE FAKAT TEMİZLİK ANLAMINDA CİDDİ EKSİKLİKLER VAR.YATK İÇİNDEN ÇIKAN SAÇ KILLARI BANYO TEMZİLİĞİ KÖTÜYDÜ.KAHVALTISI DA VASAT LEZZET YOK VE ÜRÜNLER BAYATTI.PERONELİ GÜLERYÜZLÜ VE KİBARDI.
OTEL EL DEĞİŞTİRMEDEN ÖNCE KONAKLAMA YAPTIĞIMIZ İÇİN TERCİH ETTİK.KONSEPT ÇOK GÜZEL BELİRLİ BİR KALİTEDE FAKAT TEMİZLİK ANLAMINDA CİDDİ EKSİKLİKLER VAR.YATK İÇİNDEN ÇIKAN SAÇ KILLARI BANYO TEMZİLİĞİ KÖTÜYDÜ.KAHVALTISI DA VASAT LEZZET YOK VE ÜRÜNLER BAYATTI.PERONELİ GÜLERYÜZLÜ VE KİBARDI.
8
ISMAIL
21 janv. 2024
·
A séjourné 3 nuits
Ortahisarın en başaralı oteli olabilir.Otele girişte odamızla ilgili memnuniyetsiliğizi giderme ve odayı değiştirme konusunda resepsiyonun gayreti bizi memnun etti.kahvaltısı yeterliydi. Odamızı temizlemerini istememize rağmen temizlenmemişti fakat belirttiğimizde hızlıca müdahale ettiler. Çıkışta 11.30 da arayıp 12 de çıkacaksınız haberiniz varmı diyene kadar herşey iyiydi! Ha birde 3 kere şömineyi yakmaları için aradık yardımcı olmadılar.
Ortahisarın en başaralı oteli olabilir.Otele girişte odamızla ilgili memnuniyetsiliğizi giderme ve odayı değiştirme konusunda resepsiyonun gayreti bizi memnun etti.kahvaltısı yeterliydi. Odamızı temizlemerini istememize rağmen temizlenmemişti fakat belirttiğimizde hızlıca müdahale ettiler. Çıkışta 11.30 da arayıp 12 de çıkacaksınız haberiniz varmı diyene kadar herşey iyiydi! Ha birde 3 kere şömineyi yakmaları için aradık yardımcı olmadılar.
10
Soumare
23 févr. 2026
·
A séjourné 3 nuits
We stayed in the middle of February. It was a Gorgeous hotel. Friendly staff, clean rooms, multiple restaurants & in the heart of town. Couldn’t ask for more! We had a photoshoot in one of the lobby rooms because it was so beautiful. There’s a rock castle directly across the street. If we find ourselves here in the summertime, we’d definitely choose this place again. The Crowne Suite we stayed in kept a moderate temperature (barely needed the heater) and the bathroom floors downstairs were HEATED! They thought of everything! LOVED IT!!
We stayed in the middle of February. It was a Gorgeous hotel. Friendly staff, clean rooms, multiple restaurants & in the heart of town. Couldn’t ask for more! We had a photoshoot in one of the lobby rooms because it was so beautiful. There’s a rock castle directly across the street. If we find ourselves here in the summertime, we’d definitely choose this place again. The Crowne Suite we stayed in kept a moderate temperature (barely needed the heater) and the bathroom floors downstairs were HEATED! They thought of everything! LOVED IT!!
8
Mutlu
17 août 2024
·
A séjourné 1 nuit
Guten Tag haben eine Nacht in diesem Hotel mit meiner Familie übernachtet. Hotel ist sauber Frühstück ist ausreichend. Die Zimmer sind sehr schön eingerichtet in Felsenhöhlen. Pool müsste geheizt werden war schon sehr frisch im Wasser. Die anderen Gäste haben das auch so empfunden. Duschbereich ging von der Kabine die Tür nicht richtig zu . Fernseher Fernbedienung funktionierte nicht Rezeption angerufen. Es kam niemand. Aussicht sehr ländlich in der Umgebung sehr viele runterkommene alte Dorfhäüser. Sehr viele Touristen aus Fernost. Empfang an der Rezeption Verbesserungswürdig.
Guten Tag haben eine Nacht in diesem Hotel mit meiner Familie übernachtet. Hotel ist sauber Frühstück ist ausreichend. Die Zimmer sind sehr schön eingerichtet in Felsenhöhlen. Pool müsste geheizt werden war schon sehr frisch im Wasser. Die anderen Gäste haben das auch so empfunden. Duschbereich ging von der Kabine die Tür nicht richtig zu . Fernseher Fernbedienung funktionierte nicht Rezeption angerufen. Es kam niemand. Aussicht sehr ländlich in der Umgebung sehr viele runterkommene alte Dorfhäüser. Sehr viele Touristen aus Fernost. Empfang an der Rezeption Verbesserungswürdig.
4
Serap
18 janv. 2026
·
A séjourné 2 nuits
Öncelikle puanlamamı kahvaltı ve temizlik için yapacağım. Konakladigimiz 2 günün ilk gününde otelin kapasitesinin 3 katı walk-in ve grup rezervasyonu yapmışlar. Kahvaltıda dakikalarca sıra bekledik, ürünlerin bitmesi ve yerine gelmesinin zaman kaybı, kalabalıkta bedavaya gelmişiz gibi özensiz bir ortamda sabah kahvaltısı yapmak büyük hayal kırıklığı yarattı. Yine ertesi gün kalabalık olmamasına rağmen ürünlerde eksikler mevcuttu ve yenilenmemesi, beyaz peynir istememize rağmen zaten cesit çeşit peynir olduğu ve peynir koymak zorunda olmadıklarını söylemeleri ve F&B ekibinin ozensizligi, misafir ile nasıl iletişime geçeceğini bilmemesi üzerine Turkiyede bir otelde temel peynir çeşidinin “ezine veya beyaz peynir” istediğimde sanki Kars Gravyeri istiyormuşum gibi tepkisel yaklaşımları beni müthiş üzdü. Ekip sonradan yaptıklarının farkına varıp özür dileyip durumu düzeltmeye çalışsa da bizim için bir önemi kalmamıştı. *Oda için ise ciddi bir gider benzeri koku mevcuttu, detay temizlikler hiç yeterli değildi, banyolarda ve lavabolarda muslukların yoğun kireçli olması da ayrı bir hijyen eksikliği detayıdır. Teşekkür edebileceğim tek kişi adını yanlış hatırlamıyorsam ön bürodan Sedat Bey dir. Güler yüzlü, çözüm odaklı, yardımseverliginden dolaylı tatilimizde destekçi oldu.
Öncelikle puanlamamı kahvaltı ve temizlik için yapacağım. Konakladigimiz 2 günün ilk gününde otelin kapasitesinin 3 katı walk-in ve grup rezervasyonu yapmışlar. Kahvaltıda dakikalarca sıra bekledik, ürünlerin bitmesi ve yerine gelmesinin zaman kaybı, kalabalıkta bedavaya gelmişiz gibi özensiz bir ortamda sabah kahvaltısı yapmak büyük hayal kırıklığı yarattı. Yine ertesi gün kalabalık olmamasına rağmen ürünlerde eksikler mevcuttu ve yenilenmemesi, beyaz peynir istememize rağmen zaten cesit çeşit peynir olduğu ve peynir koymak zorunda olmadıklarını söylemeleri ve F&B ekibinin ozensizligi, misafir ile nasıl iletişime geçeceğini bilmemesi üzerine Turkiyede bir otelde temel peynir çeşidinin “ezine veya beyaz peynir” istediğimde sanki Kars Gravyeri istiyormuşum gibi tepkisel yaklaşımları beni müthiş üzdü. Ekip sonradan yaptıklarının farkına varıp özür dileyip durumu düzeltmeye çalışsa da bizim için bir önemi kalmamıştı. *Oda için ise ciddi bir gider benzeri koku mevcuttu, detay temizlikler hiç yeterli değildi, banyolarda ve lavabolarda muslukların yoğun kireçli olması da ayrı bir hijyen eksikliği detayıdır. Teşekkür edebileceğim tek kişi adını yanlış hatırlamıyorsam ön bürodan Sedat Bey dir. Güler yüzlü, çözüm odaklı, yardımseverliginden dolaylı tatilimizde destekçi oldu.
10
Denis
25 juil. 2025
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A séjourné 2 nuits
On a pris nos chambre via internet, sur les photos c’était bien, mais une fois visités c’était beaucoup mieux que les photos. Les chambres ainsi que les extérieurs était très propre. Petit déjeuner et dîner il y avait beaucoup de choix. Les services était excellent. Piscine très propre. J’ai beaucoup aimé cette séjour de l’hôtel. Je recommande fortement.
On a pris nos chambre via internet, sur les photos c’était bien, mais une fois visités c’était beaucoup mieux que les photos. Les chambres ainsi que les extérieurs était très propre. Petit déjeuner et dîner il y avait beaucoup de choix. Les services était excellent. Piscine très propre. J’ai beaucoup aimé cette séjour de l’hôtel. Je recommande fortement.
8
Daniela
29 juil. 2025
·
A séjourné 2 nuits
La struttura è molto suggestiva con la sua architettura e il suo panorama sulla vallata. Il personale è molto gentile e prodigo di informazioni. La spa non è all'altezza per funzionamento degli impianti e personale non particolarmente esperto. Camere molto belle, pulite, curate, spaziose. Letti molto comodi. Il ristorante sulla terrazza ha poca scelta, ma alla sera è fresco. La colazione da bocciare, tanta scelta, ma qualità discutibile. Forse non è l'hotel ideale per chi ha problemi di accessibilità.
La struttura è molto suggestiva con la sua architettura e il suo panorama sulla vallata. Il personale è molto gentile e prodigo di informazioni. La spa non è all'altezza per funzionamento degli impianti e personale non particolarmente esperto. Camere molto belle, pulite, curate, spaziose. Letti molto comodi. Il ristorante sulla terrazza ha poca scelta, ma alla sera è fresco. La colazione da bocciare, tanta scelta, ma qualità discutibile. Forse non è l'hotel ideale per chi ha problemi di accessibilità.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont des espaces troglodytes spacieux et élégants avec des lits confortables et certains sols de salle de bain chauffants. Les inconvénients incluent le bruit occasionnel, le manque de climatisation dans certaines chambres, une connexion Wi-Fi lente et des problèmes d'entretien tels que des serrures, des portes de douche ou des fuites défectueuses.
Avis de voyageur à ce sujet
8
Laura
23 déc. 2023
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A séjourné 5 nuits
The staff is very friendly and helpful. The only complaint I have is it was very noisy. Our room could hear everything. The staff going up the stairs at five in the morning making noise early in the morning you could hear everything. I don’t know if it’s just because our room was located right underneath everything. But it was really hard to get rest with all the noise. I thought I had booked a room that had a balcony and I was told that there was no balconies. Other than that everything was great.
The staff is very friendly and helpful. The only complaint I have is it was very noisy. Our room could hear everything. The staff going up the stairs at five in the morning making noise early in the morning you could hear everything. I don’t know if it’s just because our room was located right underneath everything. But it was really hard to get rest with all the noise. I thought I had booked a room that had a balcony and I was told that there was no balconies. Other than that everything was great.
8
Eva
25 août 2023
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A séjourné 1 nuit
The hotel itself is absolutely gorgeous, with a maze of floors and rooms, beautiful view and the layout and all is spectacular. Plenty of stairs, so be mindful with kids and older people (Luckily our parents got one of the top floor rooms and didn't have to climb all those flights of stairs. The pool was pretty cold and not very big, but it served its purpose and the children loved it. Beautiful, spacious bathrooms and very comfy rooms. We had minor issues with the internet connection. The staff wouldn't give us wifi password and demanded to type it on our devices in person and we noticed other customers at the reception were experiencing the same issue. It wasn't a biggie though. The only downside was when we asked for late check-out (the check out was at noon and we asked to stay until 3pm) and the receptionist wanted to charge us 100 EUR for an additional 3 hrs of stay!!!! This was a ridiculous experience.
The hotel itself is absolutely gorgeous, with a maze of floors and rooms, beautiful view and the layout and all is spectacular. Plenty of stairs, so be mindful with kids and older people (Luckily our parents got one of the top floor rooms and didn't have to climb all those flights of stairs. The pool was pretty cold and not very big, but it served its purpose and the children loved it. Beautiful, spacious bathrooms and very comfy rooms. We had minor issues with the internet connection. The staff wouldn't give us wifi password and demanded to type it on our devices in person and we noticed other customers at the reception were experiencing the same issue. It wasn't a biggie though. The only downside was when we asked for late check-out (the check out was at noon and we asked to stay until 3pm) and the receptionist wanted to charge us 100 EUR for an additional 3 hrs of stay!!!! This was a ridiculous experience.
6
Bulungu
28 août 2023
·
I stayed five nights at this hotel. The hotel room is nice and spacious. Unfortunately, my reservation was messed up and they brought me to a room with three beds when I only requested a double bed on my reservation. The breakfast was okay; they served the same meals every time, and the dinner was lovely. The room I stayed in was not soundproof and had no privacy. The landline phone did not work, and the air conditioner would turn off randomly. The customer service I received from the dining staff was fantastic; I would have given this place a 4/5. However, some of the receptionist staff are terrible and rude. I understand there's a language barrier, and I had to use Google Translate to communicate with some of them. During my check-out, one of the luggage attendant staff demanded that I tip him 100TL for getting my two checked luggage in my room. When I asked if he was joking, he told me it was customary to tip to get checked suitcases in rooms. I would have tipped him if he didn't have a rude demeanor. I would not recommend this place to foreigners, save your money and go elsewhere with better staff hospitality.
I stayed five nights at this hotel. The hotel room is nice and spacious. Unfortunately, my reservation was messed up and they brought me to a room with three beds when I only requested a double bed on my reservation. The breakfast was okay; they served the same meals every time, and the dinner was lovely. The room I stayed in was not soundproof and had no privacy. The landline phone did not work, and the air conditioner would turn off randomly. The customer service I received from the dining staff was fantastic; I would have given this place a 4/5. However, some of the receptionist staff are terrible and rude. I understand there's a language barrier, and I had to use Google Translate to communicate with some of them. During my check-out, one of the luggage attendant staff demanded that I tip him 100TL for getting my two checked luggage in my room. When I asked if he was joking, he told me it was customary to tip to get checked suitcases in rooms. I would have tipped him if he didn't have a rude demeanor. I would not recommend this place to foreigners, save your money and go elsewhere with better staff hospitality.
10
Howard
24 sept. 2025
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A séjourné 3 nuits
We arrived very late but staff were very helpfull & guided us to our well-appointed cave room which we loved. The hotel is a beautiful stone building spread over several levels on the hillside with a pool and carious outdoor areas. Breakfast was good with the ability to order eggs or omlete to taste
We arrived very late but staff were very helpfull & guided us to our well-appointed cave room which we loved. The hotel is a beautiful stone building spread over several levels on the hillside with a pool and carious outdoor areas. Breakfast was good with the ability to order eggs or omlete to taste
6
Keith
13 sept. 2022
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A séjourné 1 nuit
1) I’ve never experienced a hotel stay at this price point that didn’t have air conditioning. Rooms use radiant heat for winter. In the middle of September, our room was apparently prepared for winter. Because the temperature in the room climbed through the night while the temperature outside went down. Without air conditioning to cool the room, it became miserable as the night went on. We were able to open the windows. But, the arid, calm climate made it difficult to cool so late into the early morning. 2) Our breakfast eating area was bombarded with flies. It greatly distracted from what was otherwise a typical, rich, self-service, Turkish breakfast. Both issues could easily have been addressed by the installation of fans. But, the property is built for aesthetics rather than comfort.
1) I’ve never experienced a hotel stay at this price point that didn’t have air conditioning. Rooms use radiant heat for winter. In the middle of September, our room was apparently prepared for winter. Because the temperature in the room climbed through the night while the temperature outside went down. Without air conditioning to cool the room, it became miserable as the night went on. We were able to open the windows. But, the arid, calm climate made it difficult to cool so late into the early morning. 2) Our breakfast eating area was bombarded with flies. It greatly distracted from what was otherwise a typical, rich, self-service, Turkish breakfast. Both issues could easily have been addressed by the installation of fans. But, the property is built for aesthetics rather than comfort.
10
Michael
22 août 2022
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A séjourné 3 nuits
tolle Unterkunft -Leider ist das Wlan in den Zimmern sehr langsam bzw. teils fast nicht funktionsfähig -in eineigen Zimmern gibt es keine Klimaanlage und die Räume sind stickig und dunkel dennoch: tolles Ambiente
tolle Unterkunft -Leider ist das Wlan in den Zimmern sehr langsam bzw. teils fast nicht funktionsfähig -in eineigen Zimmern gibt es keine Klimaanlage und die Räume sind stickig und dunkel dennoch: tolles Ambiente
6
Semra
26 août 2023
·
A séjourné 2 nuits
The hotel location isn’t too bad but the service is absolutely terrible for room service. I’ve had to request towels on several occasions and staff don’t seem to know much about the hotel. When using the pool facility, I’ve had to request for towels on two occasions and did not receive it as requested and made a couple of visits to reception. I asked for a menu when by poolside, it never arrived and the staff have zero interest in assisting. When asking staff where the toilets are located when outside your bedroom, they are unable to assist. One staff member advised that there was no toilet near the pool whilst there was, the bathroom continuously overflows with water and there was no door for the bathroom when in the room so you need to request the traveller with you to vacant the room whilst you do your business. The hotel have a lot of work to do with their service and the service of their staff.
The hotel location isn’t too bad but the service is absolutely terrible for room service. I’ve had to request towels on several occasions and staff don’t seem to know much about the hotel. When using the pool facility, I’ve had to request for towels on two occasions and did not receive it as requested and made a couple of visits to reception. I asked for a menu when by poolside, it never arrived and the staff have zero interest in assisting. When asking staff where the toilets are located when outside your bedroom, they are unable to assist. One staff member advised that there was no toilet near the pool whilst there was, the bathroom continuously overflows with water and there was no door for the bathroom when in the room so you need to request the traveller with you to vacant the room whilst you do your business. The hotel have a lot of work to do with their service and the service of their staff.
10
Claude
19 nov. 2025
·
A séjourné 5 nuits
Great! Great! Place to stay. Beautiful Hotel. Very good breakfast. The staff are helpful. Spacious room. We recommend that hotel,one of the best which I stay during my many trips,I did. Thanks to be there.
Great! Great! Place to stay. Beautiful Hotel. Very good breakfast. The staff are helpful. Spacious room. We recommend that hotel,one of the best which I stay during my many trips,I did. Thanks to be there.
10
Soumare
23 févr. 2026
·
A séjourné 3 nuits
We stayed in the middle of February. It was a Gorgeous hotel. Friendly staff, clean rooms, multiple restaurants & in the heart of town. Couldn’t ask for more! We had a photoshoot in one of the lobby rooms because it was so beautiful. There’s a rock castle directly across the street. If we find ourselves here in the summertime, we’d definitely choose this place again. The Crowne Suite we stayed in kept a moderate temperature (barely needed the heater) and the bathroom floors downstairs were HEATED! They thought of everything! LOVED IT!!
We stayed in the middle of February. It was a Gorgeous hotel. Friendly staff, clean rooms, multiple restaurants & in the heart of town. Couldn’t ask for more! We had a photoshoot in one of the lobby rooms because it was so beautiful. There’s a rock castle directly across the street. If we find ourselves here in the summertime, we’d definitely choose this place again. The Crowne Suite we stayed in kept a moderate temperature (barely needed the heater) and the bathroom floors downstairs were HEATED! They thought of everything! LOVED IT!!
8
Mutlu
17 août 2024
·
A séjourné 1 nuit
Guten Tag haben eine Nacht in diesem Hotel mit meiner Familie übernachtet. Hotel ist sauber Frühstück ist ausreichend. Die Zimmer sind sehr schön eingerichtet in Felsenhöhlen. Pool müsste geheizt werden war schon sehr frisch im Wasser. Die anderen Gäste haben das auch so empfunden. Duschbereich ging von der Kabine die Tür nicht richtig zu . Fernseher Fernbedienung funktionierte nicht Rezeption angerufen. Es kam niemand. Aussicht sehr ländlich in der Umgebung sehr viele runterkommene alte Dorfhäüser. Sehr viele Touristen aus Fernost. Empfang an der Rezeption Verbesserungswürdig.
Guten Tag haben eine Nacht in diesem Hotel mit meiner Familie übernachtet. Hotel ist sauber Frühstück ist ausreichend. Die Zimmer sind sehr schön eingerichtet in Felsenhöhlen. Pool müsste geheizt werden war schon sehr frisch im Wasser. Die anderen Gäste haben das auch so empfunden. Duschbereich ging von der Kabine die Tür nicht richtig zu . Fernseher Fernbedienung funktionierte nicht Rezeption angerufen. Es kam niemand. Aussicht sehr ländlich in der Umgebung sehr viele runterkommene alte Dorfhäüser. Sehr viele Touristen aus Fernost. Empfang an der Rezeption Verbesserungswürdig.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est très variable, allant d'un accueil exceptionnellement amical et serviable à un service peu fiable : les commentaires incluent des erreurs d'attribution de chambres, une réactivité limitée aux demandes, des erreurs de facturation ou de navette, et une rudesse occasionnelle, ainsi que de nombreuses mentions concernant un personnel attentionné et une assistance bien organisée.
Avis de voyageur à ce sujet
6
Bulungu
28 août 2023
·
I stayed five nights at this hotel. The hotel room is nice and spacious. Unfortunately, my reservation was messed up and they brought me to a room with three beds when I only requested a double bed on my reservation. The breakfast was okay; they served the same meals every time, and the dinner was lovely. The room I stayed in was not soundproof and had no privacy. The landline phone did not work, and the air conditioner would turn off randomly. The customer service I received from the dining staff was fantastic; I would have given this place a 4/5. However, some of the receptionist staff are terrible and rude. I understand there's a language barrier, and I had to use Google Translate to communicate with some of them. During my check-out, one of the luggage attendant staff demanded that I tip him 100TL for getting my two checked luggage in my room. When I asked if he was joking, he told me it was customary to tip to get checked suitcases in rooms. I would have tipped him if he didn't have a rude demeanor. I would not recommend this place to foreigners, save your money and go elsewhere with better staff hospitality.
I stayed five nights at this hotel. The hotel room is nice and spacious. Unfortunately, my reservation was messed up and they brought me to a room with three beds when I only requested a double bed on my reservation. The breakfast was okay; they served the same meals every time, and the dinner was lovely. The room I stayed in was not soundproof and had no privacy. The landline phone did not work, and the air conditioner would turn off randomly. The customer service I received from the dining staff was fantastic; I would have given this place a 4/5. However, some of the receptionist staff are terrible and rude. I understand there's a language barrier, and I had to use Google Translate to communicate with some of them. During my check-out, one of the luggage attendant staff demanded that I tip him 100TL for getting my two checked luggage in my room. When I asked if he was joking, he told me it was customary to tip to get checked suitcases in rooms. I would have tipped him if he didn't have a rude demeanor. I would not recommend this place to foreigners, save your money and go elsewhere with better staff hospitality.
6
Ashley
21 mai 2024
·
A séjourné 2 nuits
The Excexra hotel is a beautiful property however not in a nice area. Our room was spacious and lovely. I believe it to be a large tour hotel as it is close to Georme and was full of tours and tour buses. If I booked again I would book in Georme as it is a very cute town basically the same price. The staff were not that friendly and most of the amenities were closed when were there. We were unable to use the spa and spa facilities. Which was the whole reason we booked the hotel In the first place. When asking for a cork screw for our wine, were informed we were not allowed to drink wine on the property that was our own. Overall it was ok.
The Excexra hotel is a beautiful property however not in a nice area. Our room was spacious and lovely. I believe it to be a large tour hotel as it is close to Georme and was full of tours and tour buses. If I booked again I would book in Georme as it is a very cute town basically the same price. The staff were not that friendly and most of the amenities were closed when were there. We were unable to use the spa and spa facilities. Which was the whole reason we booked the hotel In the first place. When asking for a cork screw for our wine, were informed we were not allowed to drink wine on the property that was our own. Overall it was ok.
10
Holly
14 juil. 2022
·
A séjourné 3 nuits
Beautiful hotel. Great service. They organized our airport shuttle and tours. Everything was well done. Enjoyed the Spa.
Beautiful hotel. Great service. They organized our airport shuttle and tours. Everything was well done. Enjoyed the Spa.
10
Karen
6 août 2025
·
A séjourné 5 nuits
Brilliant hotel with excellent facilties. Staff were exceptional and nothing was too much for them to do. Lovely hotel which we would recommended
Brilliant hotel with excellent facilties. Staff were exceptional and nothing was too much for them to do. Lovely hotel which we would recommended
4
Jaya
21 mai 2022
·
A séjourné 4 nuits
Not a great stay. We check in and were given a wrong type of room. We checked with them the next morning and they denied the mistake and then upgraded it. So if we would not have asked we would have been ignored. Bills not available on checkout and wrong items billed onto our room. Highly overpriced airport pickup. Lovely breakfast, very limited dinner menu. Good housekeeping service but leaking bathroom fittings.
Not a great stay. We check in and were given a wrong type of room. We checked with them the next morning and they denied the mistake and then upgraded it. So if we would not have asked we would have been ignored. Bills not available on checkout and wrong items billed onto our room. Highly overpriced airport pickup. Lovely breakfast, very limited dinner menu. Good housekeeping service but leaking bathroom fittings.
6
Semra
26 août 2023
·
A séjourné 2 nuits
The hotel location isn’t too bad but the service is absolutely terrible for room service. I’ve had to request towels on several occasions and staff don’t seem to know much about the hotel. When using the pool facility, I’ve had to request for towels on two occasions and did not receive it as requested and made a couple of visits to reception. I asked for a menu when by poolside, it never arrived and the staff have zero interest in assisting. When asking staff where the toilets are located when outside your bedroom, they are unable to assist. One staff member advised that there was no toilet near the pool whilst there was, the bathroom continuously overflows with water and there was no door for the bathroom when in the room so you need to request the traveller with you to vacant the room whilst you do your business. The hotel have a lot of work to do with their service and the service of their staff.
The hotel location isn’t too bad but the service is absolutely terrible for room service. I’ve had to request towels on several occasions and staff don’t seem to know much about the hotel. When using the pool facility, I’ve had to request for towels on two occasions and did not receive it as requested and made a couple of visits to reception. I asked for a menu when by poolside, it never arrived and the staff have zero interest in assisting. When asking staff where the toilets are located when outside your bedroom, they are unable to assist. One staff member advised that there was no toilet near the pool whilst there was, the bathroom continuously overflows with water and there was no door for the bathroom when in the room so you need to request the traveller with you to vacant the room whilst you do your business. The hotel have a lot of work to do with their service and the service of their staff.
8
ISMAIL
21 janv. 2024
·
A séjourné 3 nuits
Ortahisarın en başaralı oteli olabilir.Otele girişte odamızla ilgili memnuniyetsiliğizi giderme ve odayı değiştirme konusunda resepsiyonun gayreti bizi memnun etti.kahvaltısı yeterliydi. Odamızı temizlemerini istememize rağmen temizlenmemişti fakat belirttiğimizde hızlıca müdahale ettiler. Çıkışta 11.30 da arayıp 12 de çıkacaksınız haberiniz varmı diyene kadar herşey iyiydi! Ha birde 3 kere şömineyi yakmaları için aradık yardımcı olmadılar.
Ortahisarın en başaralı oteli olabilir.Otele girişte odamızla ilgili memnuniyetsiliğizi giderme ve odayı değiştirme konusunda resepsiyonun gayreti bizi memnun etti.kahvaltısı yeterliydi. Odamızı temizlemerini istememize rağmen temizlenmemişti fakat belirttiğimizde hızlıca müdahale ettiler. Çıkışta 11.30 da arayıp 12 de çıkacaksınız haberiniz varmı diyene kadar herşey iyiydi! Ha birde 3 kere şömineyi yakmaları için aradık yardımcı olmadılar.
10
Ender Burcu
2 nov. 2025
·
A séjourné 1 nuit
Staff were impeccable and the views were breathtaking
Staff were impeccable and the views were breathtaking
10
Claude
19 nov. 2025
·
A séjourné 5 nuits
Great! Great! Place to stay. Beautiful Hotel. Very good breakfast. The staff are helpful. Spacious room. We recommend that hotel,one of the best which I stay during my many trips,I did. Thanks to be there.
Great! Great! Place to stay. Beautiful Hotel. Very good breakfast. The staff are helpful. Spacious room. We recommend that hotel,one of the best which I stay during my many trips,I did. Thanks to be there.
2
Musurut
5 avr. 2024
·
A séjourné 3 nuits
The room we requested and booked a few months prior was not available and we were given a cheaper inferior room. The hotel refused to reimburse the difference despite numerous requests Also, on the first night, there were builders working in the room above well into the night and did not stop heavy hammering till near midnight. I had a ballon flight booked for a 4.40 am pick and only got a few hours sleep. The hotel refused to apologise or pay any compensation despite numerous requests and video proof. The breakfast was appalling on all three days, the food was all dried out unappealing, We made do with yoghurt and toast and had to pay extra for fresh orange juice. Very disappointing stay, a shame as the hotel setting and layout and location were not too bad.
The room we requested and booked a few months prior was not available and we were given a cheaper inferior room. The hotel refused to reimburse the difference despite numerous requests Also, on the first night, there were builders working in the room above well into the night and did not stop heavy hammering till near midnight. I had a ballon flight booked for a 4.40 am pick and only got a few hours sleep. The hotel refused to apologise or pay any compensation despite numerous requests and video proof. The breakfast was appalling on all three days, the food was all dried out unappealing, We made do with yoghurt and toast and had to pay extra for fresh orange juice. Very disappointing stay, a shame as the hotel setting and layout and location were not too bad.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Cadre panoramique avec vue et base pratique pour les visites ; plusieurs clients ont apprécié la proximité de la ville et du château d'Ortahisar. Étant donné que la propriété s'étend sur une colline avec de nombreux escaliers, l'accès a été difficile pour certains, et d'autres ont trouvé les environs immédiats moins attrayants.
Avis de voyageur à ce sujet
10
Wael
16 août 2024
·
A séjourné 2 nuits
Amazing location , service , and overall value . Will be back again
Amazing location , service , and overall value . Will be back again
6
Ashley
21 mai 2024
·
A séjourné 2 nuits
The Excexra hotel is a beautiful property however not in a nice area. Our room was spacious and lovely. I believe it to be a large tour hotel as it is close to Georme and was full of tours and tour buses. If I booked again I would book in Georme as it is a very cute town basically the same price. The staff were not that friendly and most of the amenities were closed when were there. We were unable to use the spa and spa facilities. Which was the whole reason we booked the hotel In the first place. When asking for a cork screw for our wine, were informed we were not allowed to drink wine on the property that was our own. Overall it was ok.
The Excexra hotel is a beautiful property however not in a nice area. Our room was spacious and lovely. I believe it to be a large tour hotel as it is close to Georme and was full of tours and tour buses. If I booked again I would book in Georme as it is a very cute town basically the same price. The staff were not that friendly and most of the amenities were closed when were there. We were unable to use the spa and spa facilities. Which was the whole reason we booked the hotel In the first place. When asking for a cork screw for our wine, were informed we were not allowed to drink wine on the property that was our own. Overall it was ok.
10
Lucy
21 août 2023
·
Stunning hotel with amazing views surrounding the property and very chilled vibes. The rooms are lovely, a good size and give you a cave like experience. They are clean, the beds are comfortable and there are cute courtyards to chill in, outside your rooms. Spectacular views from the pool, it’s slightly small but it was very clean and perfect temperature. Breakfast was delicious, with a wide variety of options and a beautiful courtyard to eat it in. We didn’t eat in the restaurant but the views are stunning from the rooftop and we had some drinks there. A special shout-out to Eray and Ismail who went above and beyond to look after us during our stay. Great location, with very friendly locals and great souvenirs on offer demonstrating the area’s craftsmanship. The area is not very crowded and feels a more authentic Turkish experience.
Stunning hotel with amazing views surrounding the property and very chilled vibes. The rooms are lovely, a good size and give you a cave like experience. They are clean, the beds are comfortable and there are cute courtyards to chill in, outside your rooms. Spectacular views from the pool, it’s slightly small but it was very clean and perfect temperature. Breakfast was delicious, with a wide variety of options and a beautiful courtyard to eat it in. We didn’t eat in the restaurant but the views are stunning from the rooftop and we had some drinks there. A special shout-out to Eray and Ismail who went above and beyond to look after us during our stay. Great location, with very friendly locals and great souvenirs on offer demonstrating the area’s craftsmanship. The area is not very crowded and feels a more authentic Turkish experience.
10
dilara
5 nov. 2025
·
A séjourné 1 nuit
Kahvaltı menüsü gayet yeterliydi ve istenilen çoğu turistik mekana yakınlığı güzeldi genel olarak beğendik. Otel personeli içinde ayrıca teşekkür ederiz masajıda çok iyiydi tavsiye ediyoruz
Kahvaltı menüsü gayet yeterliydi ve istenilen çoğu turistik mekana yakınlığı güzeldi genel olarak beğendik. Otel personeli içinde ayrıca teşekkür ederiz masajıda çok iyiydi tavsiye ediyoruz
10
Umut
14 avr. 2024
·
A séjourné 2 nuits
Karşılama, personel, hizmet, kahvaltı, akşam yemeği her şey mükemmeldi. Özellikle belirtmek isterim Personel çok nazik ve güler yüzlü. Bizi çok güzel ağırladılar. Otelin konumunu, mimarisi harikaydı. Kahvaltı ve akşam yemekleri oldukça kaliteli ve lezzetliydi. Yani biz çok memnun kaldık. Tavsiye ederiz .
Karşılama, personel, hizmet, kahvaltı, akşam yemeği her şey mükemmeldi. Özellikle belirtmek isterim Personel çok nazik ve güler yüzlü. Bizi çok güzel ağırladılar. Otelin konumunu, mimarisi harikaydı. Kahvaltı ve akşam yemekleri oldukça kaliteli ve lezzetliydi. Yani biz çok memnun kaldık. Tavsiye ederiz .
10
Sundara
23 mai 2025
·
A séjourné 3 nuits
we loved the location and the hotel facilities. Breakfast buffet and the restaurant on top floor were good. We had elderly parent with us and they found it very difficult to walk up and down stairs for buffet about 3 flight of stairs. otherwise would recommend.
we loved the location and the hotel facilities. Breakfast buffet and the restaurant on top floor were good. We had elderly parent with us and they found it very difficult to walk up and down stairs for buffet about 3 flight of stairs. otherwise would recommend.
10
Ender Burcu
2 nov. 2025
·
A séjourné 1 nuit
Staff were impeccable and the views were breathtaking
Staff were impeccable and the views were breathtaking
10
Soumare
23 févr. 2026
·
A séjourné 3 nuits
We stayed in the middle of February. It was a Gorgeous hotel. Friendly staff, clean rooms, multiple restaurants & in the heart of town. Couldn’t ask for more! We had a photoshoot in one of the lobby rooms because it was so beautiful. There’s a rock castle directly across the street. If we find ourselves here in the summertime, we’d definitely choose this place again. The Crowne Suite we stayed in kept a moderate temperature (barely needed the heater) and the bathroom floors downstairs were HEATED! They thought of everything! LOVED IT!!
We stayed in the middle of February. It was a Gorgeous hotel. Friendly staff, clean rooms, multiple restaurants & in the heart of town. Couldn’t ask for more! We had a photoshoot in one of the lobby rooms because it was so beautiful. There’s a rock castle directly across the street. If we find ourselves here in the summertime, we’d definitely choose this place again. The Crowne Suite we stayed in kept a moderate temperature (barely needed the heater) and the bathroom floors downstairs were HEATED! They thought of everything! LOVED IT!!
10
amna
29 juil. 2024
·
A séjourné 3 nuits
Beautiful location and all facilities you can require. Great service and food!
Beautiful location and all facilities you can require. Great service and food!
8
Daniela
29 juil. 2025
·
A séjourné 2 nuits
La struttura è molto suggestiva con la sua architettura e il suo panorama sulla vallata. Il personale è molto gentile e prodigo di informazioni. La spa non è all'altezza per funzionamento degli impianti e personale non particolarmente esperto. Camere molto belle, pulite, curate, spaziose. Letti molto comodi. Il ristorante sulla terrazza ha poca scelta, ma alla sera è fresco. La colazione da bocciare, tanta scelta, ma qualità discutibile. Forse non è l'hotel ideale per chi ha problemi di accessibilità.
La struttura è molto suggestiva con la sua architettura e il suo panorama sulla vallata. Il personale è molto gentile e prodigo di informazioni. La spa non è all'altezza per funzionamento degli impianti e personale non particolarmente esperto. Camere molto belle, pulite, curate, spaziose. Letti molto comodi. Il ristorante sulla terrazza ha poca scelta, ma alla sera è fresco. La colazione da bocciare, tanta scelta, ma qualità discutibile. Forse non è l'hotel ideale per chi ha problemi di accessibilità.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les commentaires sur le petit-déjeuner sont incohérents : si beaucoup l'ont apprécié, d'autres ont trouvé la qualité médiocre, les articles non réapprovisionnés, des files d'attente ou des suppléments pour certaines boissons. Le dîner était généralement bon, même si le choix du menu pouvait être limité par moments.
Avis de voyageur à ce sujet
10
Howard
24 sept. 2025
·
A séjourné 3 nuits
We arrived very late but staff were very helpfull & guided us to our well-appointed cave room which we loved. The hotel is a beautiful stone building spread over several levels on the hillside with a pool and carious outdoor areas. Breakfast was good with the ability to order eggs or omlete to taste
We arrived very late but staff were very helpfull & guided us to our well-appointed cave room which we loved. The hotel is a beautiful stone building spread over several levels on the hillside with a pool and carious outdoor areas. Breakfast was good with the ability to order eggs or omlete to taste
10
Umut
14 avr. 2024
·
A séjourné 2 nuits
Karşılama, personel, hizmet, kahvaltı, akşam yemeği her şey mükemmeldi. Özellikle belirtmek isterim Personel çok nazik ve güler yüzlü. Bizi çok güzel ağırladılar. Otelin konumunu, mimarisi harikaydı. Kahvaltı ve akşam yemekleri oldukça kaliteli ve lezzetliydi. Yani biz çok memnun kaldık. Tavsiye ederiz .
Karşılama, personel, hizmet, kahvaltı, akşam yemeği her şey mükemmeldi. Özellikle belirtmek isterim Personel çok nazik ve güler yüzlü. Bizi çok güzel ağırladılar. Otelin konumunu, mimarisi harikaydı. Kahvaltı ve akşam yemekleri oldukça kaliteli ve lezzetliydi. Yani biz çok memnun kaldık. Tavsiye ederiz .
10
Sundara
23 mai 2025
·
A séjourné 3 nuits
we loved the location and the hotel facilities. Breakfast buffet and the restaurant on top floor were good. We had elderly parent with us and they found it very difficult to walk up and down stairs for buffet about 3 flight of stairs. otherwise would recommend.
we loved the location and the hotel facilities. Breakfast buffet and the restaurant on top floor were good. We had elderly parent with us and they found it very difficult to walk up and down stairs for buffet about 3 flight of stairs. otherwise would recommend.
10
Claude
19 nov. 2025
·
A séjourné 5 nuits
Great! Great! Place to stay. Beautiful Hotel. Very good breakfast. The staff are helpful. Spacious room. We recommend that hotel,one of the best which I stay during my many trips,I did. Thanks to be there.
Great! Great! Place to stay. Beautiful Hotel. Very good breakfast. The staff are helpful. Spacious room. We recommend that hotel,one of the best which I stay during my many trips,I did. Thanks to be there.
4
Berkan
4 janv. 2026
·
A séjourné 2 nuits
Oda servisi çok iyi değildi eksik ürünler yenilenmemişti ve açık büfe kahvaltı çok yetersizdi deneyimlediğim en kötüsüydü
Oda servisi çok iyi değildi eksik ürünler yenilenmemişti ve açık büfe kahvaltı çok yetersizdi deneyimlediğim en kötüsüydü
8
NEVZAT
8 avr. 2024
·
A séjourné 3 nuits
kahvaltısı dışında, her şeyi harika 🌷
kahvaltısı dışında, her şeyi harika 🌷
4
Serap
18 janv. 2026
·
A séjourné 2 nuits
Öncelikle puanlamamı kahvaltı ve temizlik için yapacağım. Konakladigimiz 2 günün ilk gününde otelin kapasitesinin 3 katı walk-in ve grup rezervasyonu yapmışlar. Kahvaltıda dakikalarca sıra bekledik, ürünlerin bitmesi ve yerine gelmesinin zaman kaybı, kalabalıkta bedavaya gelmişiz gibi özensiz bir ortamda sabah kahvaltısı yapmak büyük hayal kırıklığı yarattı. Yine ertesi gün kalabalık olmamasına rağmen ürünlerde eksikler mevcuttu ve yenilenmemesi, beyaz peynir istememize rağmen zaten cesit çeşit peynir olduğu ve peynir koymak zorunda olmadıklarını söylemeleri ve F&B ekibinin ozensizligi, misafir ile nasıl iletişime geçeceğini bilmemesi üzerine Turkiyede bir otelde temel peynir çeşidinin “ezine veya beyaz peynir” istediğimde sanki Kars Gravyeri istiyormuşum gibi tepkisel yaklaşımları beni müthiş üzdü. Ekip sonradan yaptıklarının farkına varıp özür dileyip durumu düzeltmeye çalışsa da bizim için bir önemi kalmamıştı. *Oda için ise ciddi bir gider benzeri koku mevcuttu, detay temizlikler hiç yeterli değildi, banyolarda ve lavabolarda muslukların yoğun kireçli olması da ayrı bir hijyen eksikliği detayıdır. Teşekkür edebileceğim tek kişi adını yanlış hatırlamıyorsam ön bürodan Sedat Bey dir. Güler yüzlü, çözüm odaklı, yardımseverliginden dolaylı tatilimizde destekçi oldu.
Öncelikle puanlamamı kahvaltı ve temizlik için yapacağım. Konakladigimiz 2 günün ilk gününde otelin kapasitesinin 3 katı walk-in ve grup rezervasyonu yapmışlar. Kahvaltıda dakikalarca sıra bekledik, ürünlerin bitmesi ve yerine gelmesinin zaman kaybı, kalabalıkta bedavaya gelmişiz gibi özensiz bir ortamda sabah kahvaltısı yapmak büyük hayal kırıklığı yarattı. Yine ertesi gün kalabalık olmamasına rağmen ürünlerde eksikler mevcuttu ve yenilenmemesi, beyaz peynir istememize rağmen zaten cesit çeşit peynir olduğu ve peynir koymak zorunda olmadıklarını söylemeleri ve F&B ekibinin ozensizligi, misafir ile nasıl iletişime geçeceğini bilmemesi üzerine Turkiyede bir otelde temel peynir çeşidinin “ezine veya beyaz peynir” istediğimde sanki Kars Gravyeri istiyormuşum gibi tepkisel yaklaşımları beni müthiş üzdü. Ekip sonradan yaptıklarının farkına varıp özür dileyip durumu düzeltmeye çalışsa da bizim için bir önemi kalmamıştı. *Oda için ise ciddi bir gider benzeri koku mevcuttu, detay temizlikler hiç yeterli değildi, banyolarda ve lavabolarda muslukların yoğun kireçli olması da ayrı bir hijyen eksikliği detayıdır. Teşekkür edebileceğim tek kişi adını yanlış hatırlamıyorsam ön bürodan Sedat Bey dir. Güler yüzlü, çözüm odaklı, yardımseverliginden dolaylı tatilimizde destekçi oldu.
2
Musurut
5 avr. 2024
·
A séjourné 3 nuits
The room we requested and booked a few months prior was not available and we were given a cheaper inferior room. The hotel refused to reimburse the difference despite numerous requests Also, on the first night, there were builders working in the room above well into the night and did not stop heavy hammering till near midnight. I had a ballon flight booked for a 4.40 am pick and only got a few hours sleep. The hotel refused to apologise or pay any compensation despite numerous requests and video proof. The breakfast was appalling on all three days, the food was all dried out unappealing, We made do with yoghurt and toast and had to pay extra for fresh orange juice. Very disappointing stay, a shame as the hotel setting and layout and location were not too bad.
The room we requested and booked a few months prior was not available and we were given a cheaper inferior room. The hotel refused to reimburse the difference despite numerous requests Also, on the first night, there were builders working in the room above well into the night and did not stop heavy hammering till near midnight. I had a ballon flight booked for a 4.40 am pick and only got a few hours sleep. The hotel refused to apologise or pay any compensation despite numerous requests and video proof. The breakfast was appalling on all three days, the food was all dried out unappealing, We made do with yoghurt and toast and had to pay extra for fresh orange juice. Very disappointing stay, a shame as the hotel setting and layout and location were not too bad.
10
Denis
25 juil. 2025
·
A séjourné 2 nuits
On a pris nos chambre via internet, sur les photos c’était bien, mais une fois visités c’était beaucoup mieux que les photos. Les chambres ainsi que les extérieurs était très propre. Petit déjeuner et dîner il y avait beaucoup de choix. Les services était excellent. Piscine très propre. J’ai beaucoup aimé cette séjour de l’hôtel. Je recommande fortement.
On a pris nos chambre via internet, sur les photos c’était bien, mais une fois visités c’était beaucoup mieux que les photos. Les chambres ainsi que les extérieurs était très propre. Petit déjeuner et dîner il y avait beaucoup de choix. Les services était excellent. Piscine très propre. J’ai beaucoup aimé cette séjour de l’hôtel. Je recommande fortement.
8
Daniela
29 juil. 2025
·
A séjourné 2 nuits
La struttura è molto suggestiva con la sua architettura e il suo panorama sulla vallata. Il personale è molto gentile e prodigo di informazioni. La spa non è all'altezza per funzionamento degli impianti e personale non particolarmente esperto. Camere molto belle, pulite, curate, spaziose. Letti molto comodi. Il ristorante sulla terrazza ha poca scelta, ma alla sera è fresco. La colazione da bocciare, tanta scelta, ma qualità discutibile. Forse non è l'hotel ideale per chi ha problemi di accessibilità.
La struttura è molto suggestiva con la sua architettura e il suo panorama sulla vallata. Il personale è molto gentile e prodigo di informazioni. La spa non è all'altezza per funzionamento degli impianti e personale non particolarmente esperto. Camere molto belle, pulite, curate, spaziose. Letti molto comodi. Il ristorante sulla terrazza ha poca scelta, ma alla sera è fresco. La colazione da bocciare, tanta scelta, ma qualità discutibile. Forse non è l'hotel ideale per chi ha problemi di accessibilità.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
marie-eve
9 juin 2026
·
A séjourné 1 nuit
Nous avons réservé cet hôtel au dernier moment, nous avons eu un tarif qui dépassait nos attentes. Très bel hôtel, bien situé, nous avons eu une chambres magnifiques. Le déjeuner était assez bien également. Lorsque nous séjournons à cet hôtel nous avons accès gratuitement au spa( l’eau est assez froide) un sauna vapeur et un sauna sec. La piscine n’est pas chauffée donc c’était un peu trop froid pour se baigner au début juin. Ce n’est pas le village idéal pour voir les montgolfières mais c’est tout de même possible une voir quelques unes de la terrasse du restaurant.
Nous avons réservé cet hôtel au dernier moment, nous avons eu un tarif qui dépassait nos attentes. Très bel hôtel, bien situé, nous avons eu une chambres magnifiques. Le déjeuner était assez bien également. Lorsque nous séjournons à cet hôtel nous avons accès gratuitement au spa( l’eau est assez froide) un sauna vapeur et un sauna sec. La piscine n’est pas chauffée donc c’était un peu trop froid pour se baigner au début juin. Ce n’est pas le village idéal pour voir les montgolfières mais c’est tout de même possible une voir quelques unes de la terrasse du restaurant.
10
Denis
25 juil. 2025
·
A séjourné 2 nuits
On a pris nos chambre via internet, sur les photos c’était bien, mais une fois visités c’était beaucoup mieux que les photos. Les chambres ainsi que les extérieurs était très propre. Petit déjeuner et dîner il y avait beaucoup de choix. Les services était excellent. Piscine très propre. J’ai beaucoup aimé cette séjour de l’hôtel. Je recommande fortement.
On a pris nos chambre via internet, sur les photos c’était bien, mais une fois visités c’était beaucoup mieux que les photos. Les chambres ainsi que les extérieurs était très propre. Petit déjeuner et dîner il y avait beaucoup de choix. Les services était excellent. Piscine très propre. J’ai beaucoup aimé cette séjour de l’hôtel. Je recommande fortement.
8
Tae youn
le mois dernier
·
A séjourné 3 nuits
괴레메타운과는 약간 거리가 있으나 자차 있으면 무난 ..투어에 조인을 하면 픽어,드롭을 해주니 전혀 문제 없음..동굴형 호텔로 넓고 물 잘나오고 깨끗하며 방에서 냄새가 없어 쾌적했다..직원들 친절하게 궁금한 점 해소해 주어 고마웠음..주변에 간단히 식사할 수 있는 식당들도 몇개 있어 좋음..추천~~!!!
괴레메타운과는 약간 거리가 있으나 자차 있으면 무난 ..투어에 조인을 하면 픽어,드롭을 해주니 전혀 문제 없음..동굴형 호텔로 넓고 물 잘나오고 깨끗하며 방에서 냄새가 없어 쾌적했다..직원들 친절하게 궁금한 점 해소해 주어 고마웠음..주변에 간단히 식사할 수 있는 식당들도 몇개 있어 좋음..추천~~!!!
10
Amarilis
28 sept. 2026
·
A séjourné 3 nuits
Equipe de funcionários muito boa e prestativa
Equipe de funcionários muito boa e prestativa
10
Katherine
24 sept. 2026
·
A séjourné 4 nuits
Really good location close to good and reasonably priced restaurants. We were happy we stayed here instead of Goreme. Very peaceful.
Really good location close to good and reasonably priced restaurants. We were happy we stayed here instead of Goreme. Very peaceful.
Politiques de l’établissement
Arrivée
Départ
De 14:00 à 06:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
décembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-11-03: 75.282205USD
- 2026-11-04: 59.17143453401566USD
- 2026-11-05: 60.156492181987765USD
- 2026-11-06: 86.89077021030427USD
- 2026-11-07: 75.09337849544525USD
- 2026-11-08: 54.17895073616028USD
- 2026-11-09: 54.16829082975388USD
- 2026-11-10: 60.16981813655853USD
- 2026-11-11: 54.32368028972626USD
- 2026-11-12: 54.326350624141696USD
- 2026-11-13: 159.22939228927612USD
- 2026-11-14: 201.39843898262023USD
- 2026-11-15: NO DATA
- 2026-11-16: 54.326350624141696USD
- 2026-11-17: 54.32368028972626USD
- 2026-11-18: 62.145222666320805USD
- 2026-11-19: 68.15419519123077USD
- 2026-11-20: 90.05361201847077USD
- 2026-11-21: 83.0554670445633USD
- 2026-11-22: 60.31663938064575USD
- 2026-11-23: 60.41677906435013USD
- 2026-11-24: 60.41677906435013USD
- 2026-11-25: 60.31396904623032USD
- 2026-11-26: 60.295280991573335USD
- 2026-11-27: 73.37893807571412USD
- 2026-11-28: 73.37893807571412USD
- 2026-11-29: 54.30232618690491USD
- 2026-11-30: 54.326350624141696USD
- 2026-12-01: 55.391466869564056USD
- 2026-12-02: 55.50658271450043USD
- 2026-12-03: 55.415495593051915USD
- 2026-12-04: 77.77246543556214USD
- 2026-12-05: 77.34536623413086USD
- 2026-12-06: 61.641519585800175USD
- 2026-12-07: 61.536583587150574USD
- 2026-12-08: 55.391466869564056USD
- 2026-12-09: 55.391466869564056USD
- 2026-12-10: 55.391466869564056USD
- 2026-12-11: 75.0087078918457USD
- 2026-12-12: 84.75706585609436USD
- 2026-12-13: 55.37545343557358USD
- 2026-12-14: 61.641519585800175USD
- 2026-12-15: 55.391466869564056USD
- 2026-12-16: 55.37545343557358USD
- 2026-12-17: 61.536583587150574USD
- 2026-12-18: 78.93580541046143USD
- 2026-12-19: 78.67532136054993USD
- 2026-12-20: 61.515229484329225USD
- 2026-12-21: 55.391466869564056USD
- 2026-12-22: 55.50658271450043USD
- 2026-12-23: 55.39680753839493USD
- 2026-12-24: 61.515229484329225USD
- 2026-12-25: 78.96837234607696USD
- 2026-12-26: 74.82253029045106USD
- 2026-12-27: 76.12743656562806USD
- 2026-12-28: 76.12743656562806USD
- 2026-12-29: 76.12743656562806USD
- 2026-12-30: 159.22939228927612USD
- 2026-12-31: 159.22939228927612USD
- 2027-01-01: 117.71773649475098USD
- 2027-01-02: 159.22939228927612USD
- 2027-01-03: 61.838232792320255USD
L'heure d'enregistrement commence à 14:00 L'heure d'enregistrement se termine à 06:00 L'heure de départ se termine à 12:00
L’enregistrement doit être effectué par une personne âgée d’au moins 15 ans.
Conditions d'âge
L'âge minimum pour l'enregistrement est de 15 ans
Animaux de compagnie
Animaux d'assistance non autorisés ; Animaux de compagnie non autorisés ;
Services de la réception
L'enregistrement sans contact et le départ sans contact sont disponibles ; Cet établissement propose des transferts depuis l'aéroport (des frais supplémentaires peuvent s'appliquer). Les clients doivent contacter l'établissement avec les détails de leur arrivée avant le voyage, en utilisant les coordonnées figurant sur la confirmation de réservation. Le personnel de la réception accueillera les clients à leur arrivée dans l'établissement. Les informations fournies par l'établissement peuvent être traduites à l'aide d'outils de traduction automatique.
Identification
Une pièce d'identité avec photo délivrée par le gouvernement ainsi qu'une carte de crédit, une carte de débit ou un dépôt en espèces peuvent être exigés lors de l'enregistrement pour les frais accessoires ;
Politique concernant les enfants et les lits d'appoint
Des frais pour personne supplémentaire peuvent s'appliquer et varier selon la politique de l'établissement ; Cet établissement dispose d'espaces extérieurs, tels que des balcons, des patios, des terrasses qui peuvent ne pas convenir aux enfants ; si vous avez des inquiétudes, nous vous recommandons de contacter l'établissement avant votre arrivée pour confirmer qu'il peut vous accueillir dans une chambre appropriée ; Frais de navette aéroport par enfant : USD 1 (aller simple) ; Frais de lit d'appoint : USD 45 par jour ;
Restauration
Passez au restaurant de l'hôtel pour le déjeuner ou le dîner. Des repas sont également disponibles au café/salon, et le service d'étage (pendant des heures limitées) est assuré. Détendez-vous en fin de journée avec une boisson au bar/salon ou au bar de la piscine. Un petit-déjeuner continental gratuit est servi tous les jours de 8h00 à 10h00.
Informations sur l'établissement
Numéro d'enregistrement de l'établissement 18026
Équipements populaires
Navette aéroport
Restaurant
Piscine
Chambres non-fumeurs
Service en chambre
Nettoyage à sec
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Hammam
Massage
Spa et centre de bien-être
Bar de la piscine
Petit-déjeuner en chambre
Chambres hypoallergéniques
Chambre familiale
Beach Sun Loungers
Services
Nettoyage à sec
Ménage
Service de change
Coffre-fort
Location de vélos
Consigne à bagage
Zone fumeurs
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Concierge Services
Activités
Piscine
Jardin
Cyclisme
Équitation
Randonnée
Piscine extérieure
Bicycle Tour Information
Evening Entertainment
Pool (Infinity)
Outdoor Fireplace
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Parking
Navette aéroport
Connexion Internet
Wi-fi gratuit