Ini Vie Villa Seminyak by Ini Vie Hospitality

The property needs maintenance and better cleaning. The customer service was great. The people and staff was good.

Definitely worst experience in years. The one staff i met was nice but she couldn't do anything for my situations. Sent a complaint email to the property group but no response. Upon arrival, I encountered several issues that significantly impacted my stay. The property looks good in pictures but not in reality. Firstly, the public shower (only shower facility in the villa) lacks privacy due to the adjacent building, making the experience uncomfortable and inconvenient. Secondly, the jacuzzi's hygiene was unsatisfactory, with visible dirt and neglect. This not only compromised the promised amenities but also raised concerns about cleanliness standards. Furthermore, I observed a safety hazard concerning the power plugs in the accommodation. All of them appeared cracked, posing a risk to guests. This issue requires urgent attention to ensure the safety of everyone staying on the premises. Lastly, the presence of cattle near the accommodation emitted a persistent unpleasant odor, diminishing the overall experience. Addressing this concern is essential for the well-being and comfort of guests. I left the villa 30 mins later without using any facility or touching the bed. Complained to EXP but couldnt help. May use another platform to book next time coz they were able to help in a similar situation previously. To sum up, look somewhere else.

Extremt sämre skick än vad beskrivningen är, bilderna stämmer överens med verkligheten men inte kvalitén. Hade förväntat mig mycket mer.

Spacious, brightly lit, natural light, clean, polite staff. Would be good if they provided hair conditioner. The front desk said they do provide but twice i asked and they did not give. The shampoo and shower gel were good. Many fluffy towels... made the stay pleasant. Breakfast was good except the tea wasn't hot on all 3 days.

Nice place to stay. Very relaxing and the staff were excellent.