Name: Hampton Inn & Suites West Des Moines/SW Mall Area
Address: 6160 Mills Civic Parkway, Des Moines, Iowa, US
Price range: US$ 109–US$ 226 per night
Rating: 8.57

Opinião dos hóspedes

No Hampton Inn & Suites West Des Moines/SW Mall Area, viajantes frequentemente elogiam os quartos e camas limpos e confortáveis, a equipe atenciosa e a localização conveniente perto de lojas e restaurantes, com fácil acesso às principais rodovias.

O café da manhã é amplamente descrito como bom, com muitas opções, embora algumas avaliações relatem qualidade inconsistente, reposição lenta ou indisponibilidade ocasional. As instalações incluem piscina, hidromassagem e academia, que muitos apreciam, mas alguns notaram odor forte de cloro, falta de toalhas, jatos não funcionando e estacionamento ou remoção de neve que poderiam ser melhores. Alguns hóspedes relataram problemas com os controles do sistema de aquecimento e ar condicionado, ruído, acessórios de banheiro desatualizados ou desgastados e baixa pressão da água, bem como problemas ocasionais de limpeza ou falta de resposta na recepção. Espere uma estadia conveniente e, na maior parte, confortável, com comodidades sólidas e alguns contratempos.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

Os hóspedes apreciam a piscina e a hidromassagem, e vários mencionam uma academia bem equipada; o estacionamento é geralmente conveniente. Alguns relatam jatos não funcionando, odor forte de cloro ou ventilação inadequada, falta de toalhas na piscina ou remoção da neve atrasada.

Avaliações dos hóspedes relacionadas

10

Melissa

4 de jul. de 2025

·

Hospedou-se por 1 noite

The staff were kind and helpful. The room was very clean. The fitness center had a lot of equipment so i had a great work out.

10

Tamara

4 de ago. de 2025

·

Hospedou-se por 6 noites

Was there for the Senior Olympics and super happy the beds were really comfortable. The breakfasts were great - good choices and having hot foot available was excellent. The common areas are having some work done but we did manage a hot tub visit. Very conveniently located for us.

10

Bethanie

16 de fev. de 2025

·

Hospedou-se por 2 noites

The hot tub was HOT but the jets did not work or the bubbles. The parking was convenient however the lot was not plowed and was difficult to see the lines and areas to park along the side of the building. Everything else was perfect!!!

10

Garrett

19 de nov. de 2024

·

Hospedou-se por 1 noite

Very clean and excellent pool and hot tub

10

Kevin

22 de fev. de 2024

·

Hospedou-se por 1 noite

Very nice Hampton, convenient for a shopping weekend! I was impressed with the workout room (Peleton bike!) and the breakfast. For the breakfast, They had a large variety, and a nice staff member who actually kept up with cleaning and stocking (rare, these days!) would recommend for a quick stay!

10

Terina

21 de jul. de 2024

·

Hospedou-se por 5 noites

Hotel was very clean, beds were extremely comfortable and hotel was quiet. Breakfast was perfect, with many options available and was extremely happy that the management opened it up to us a few minutes early as we were in town for a softball tournament and our girls had to leave by 6:30 in the morning. The pool, spa and outdoor patio was nice as well. The only thing I would suggest would be to have larger waste baskets in the rooms and add water bottle filling stations.

8

Barbra

13 de out. de 2025

·

Hospedou-se por 2 noites

The eggs and sausage for breakfast was not the best but I really appreciated the variety of options for toppings for the waffles and the oatmeal. Rooms were clean but the suite we stayed in was cramped for what we paid for. The setup was odd and did not have a lot of maneuvering room. Pool and hotub were ok. Staff was friendly and the area hotel is in, is nice and safe. Overall not a bad place to stay and I would go there again if needed.

10

Heather

25 de ago. de 2024

·

Hospedou-se por 1 noite

Clean room, the pool/hot tub are is nice! In a great area near Jordan Creek mall!

10

Ellen

1 de jul. de 2025

·

Hospedou-se por 4 noites

This is a very pet friendly property. We left the do not disturb placard on the door for our 4 day stay and had no problems with our pet in the room. There’s a great walking route around a very nice looking storage building to the rear of the property. The beds were extremely comfortable, the hot tub delightful and the breakfast very good. The only negative when using the pool area was the lack of ventilation and the strong odor of chlorine. The property is conveniently located to all near Mills Civic Parkway, plenty of shopping and restaurants available. This property is well worth a return stay.

10

Amalia

27 de mar. de 2025

·

Hospedou-se por 1 noite

Excellent customer service, nice condition, nice pool and hot tub, pet friendly

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Limpeza

A maioria das avaliações descreve o hotel e os quartos como limpos e bem conservados. No entanto, uma minoria relata problemas como cabelo na roupa de cama, chuveiros sujos, carpetes de corredor manchados, odores desagradáveis ou aranhas.

Avaliações dos hóspedes relacionadas

8

Adam

12 de abr. de 2025

·

Hospedou-se por 2 noites

Overall a great property. Water pressure was extremely low on the 5th floor and bathroom had no functioning exhaust. Very clean and quiet.

4

Kelly

30 de dez. de 2024

·

Hospedou-se por 1 noite

The telephone in our room did not work. There was an intoxicated man vomiting all over himself in the hallway. There were no towels at the pool. The shower also looked dirty.

10

Gerardo

15 de jul. de 2024

·

Hospedou-se por 1 noite

Great clean hotel

10

Wendy

26 de dez. de 2025

·

Hospedou-se por 1 noite

Friendly staff, quiet, clean room, and convenient location.

4

Terri

16 de set. de 2023

·

Hospedou-se por 1 noite

Took 15 minutes of waiting before the girl came to the desk from the back room, obviously high out of her mind. Took a long time for her to then figure out the computer and get our room number. The room was nice but the bedding had body hair in it and there were spiders in the bathroom. Definitely not what I expected from a Hampton Inn. We will never be returning to this particular hotel.

6

Joshua

9 de jul. de 2025

·

Hospedou-se por 2 noites

Our room had hair on the sheets and mattress from previous occupants. Hairs looked to be pubic hairs and pet hairs.

10

Derek

24 de jun. de 2023

·

Hospedou-se por 1 noite

Clean

10

Nickolas

27 de dez. de 2025

·

Hospedou-se por 1 noite

Hotel was clean and staff was friendly, no issues during our one night.

4

Jamie

22 de mai. de 2024

·

Hospedou-se por 1 noite

We are travel with our twin 1 yr olds. We requested two cribs, we received 2 pack and plays. We didn’t mind the pack and plays, just one was broken and didn’t fully open. They didn’t have sheets for them for us to use. The room was large, but dirty. The ceiling was falling down from looks like a water leak in 2 spots. 1 spot being over the end of the bed and the other in the living room area. When you walked into the room, it smelled of urine. The floor on the right side of the bed was wet in 3 different spots, pretty gross. There was sticky residue on the floor and hair in the shower. Pretty disappointed.

10

Ken

11 de set. de 2023

·

Hospedou-se por 1 noite

Hamptons are pretty consistent. Rugs in the hallways had staining, but the room was clean. There are so many dining options available close to this hotel.

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Quartos

Os quartos são frequentemente espaçosos, com camas muito confortáveis. As reclamações recorrentes incluem controles de sistema de aquecimento e ar condicionado ou ruído, baixa pressão da água e acessórios soltos, decoração desatualizada ou áreas desgastadas e geladeiras ou móveis quebrados ocasionais.

Avaliações dos hóspedes relacionadas

4

Debbra

20 de jul. de 2024

·

Hospedou-se por 1 noite

I was surprised at the condition of my room. The wall paper was actually coming off the wall in several places. The mattress was horrible. It seamed to fall in on the center of the mattress which made it impossible to sleep. I was not able to turn the air conditionee off and it stayed extremely cold in our room. I attempted many times to hit the arrow on the unit that normally allows you to make it warmer. I was told the next morning that there was an actual thermostat but homely I never saw one. I was so disappointed with my stay.

8

DANIEL

6 de jan. de 2023

·

Hospedou-se por 1 noite

Room was very dated. Refrigerator was broken. In need a a painting. Bathroom fixtures were old.

6

Tammy

31 de ago. de 2025

·

Hospedou-se por 2 noites

Shower had poor pressure and fixtures are loose, no place to sit toiletries. Sink drained very slowly and faucet was hard to work with low pressure also.

6

Julie

28 de ago. de 2025

·

Hospedou-se por 1 noite

We live staying at this hitel. The staff is always helpful and friendly. Normally we have no issues but our last stay the air unit in our room wasnt working and it was one of the hotest days of the summer.

8

Kate

5 de dez. de 2024

·

Hospedou-se por 3 noites

It was a great stay. Large roomy room

10

Leah

14 de dez. de 2024

·

Hospedou-se por 1 noite

Our room was huge and included more amenities than what is usual at hotels. A microwave is few and far between. We did have to wait at the front desk for 15 minutes (no line) for someone to arrive and check us in (there was a sign that they would be back soon). TV is huge with lots of channels/options. Very spacious and updated, calming decorating

6

Jeanette

10 de set. de 2025

·

Hospedou-se por 1 noite

I often stay at Hampton Inns, and this one was okay but due for a refresh. Front desk clerk was fine, but not real friendly. Bottled was provided after I came down to give my Hilton honors number and asked for it. Breakfast was fine. My main complaint was the condition of the bath/shower combo, and the unresponsive HVAC thermostat controls. Tub/shower drain was uncovered and gross-looking so I didn't use it.

6

Misty

22 de set. de 2025

·

Hospedou-se por 1 noite

The A/C unit was clanking on throughout the night. It’s keeping the room cool and comfortable but was TERRIBLY loud when it turned off and on. Concerning

6

Kelly

10 de jun. de 2024

·

Hospedou-se por 2 noites

The hotel was conveniently located with ample parking. The employees we interacted with were pleasant and efficient. The pool, hot tub and pool deck were clean and well maintained. Our room was well appointed and very clean. The breakfast was decent and the breakfast area was spacious and clean. So why the lower score? That’s because the thermostats in the room were set at 68 and could NOT be adjusted. So at night, you with froze with it on or woke up in a sweat when it was off. Maybe it would have been tolerable if the vents were along the baseboards, but this was a typical hotel air system…in the wall under the window with a wall thermostat for control. So the air blew right over the beds. We spoke with the front desk staff who said they had received “tons” of complaints but can’t do anything to correct it. For $250/night (including taxes), I expect to be able to control the temp in my room! Other than waking up every few hours to turn the air on or off, the hotel was perfect!

10

John

29 de out. de 2025

·

Hospedou-se por 1 noite

Clean spacious room

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Serviço

A equipe é frequentemente descrita como atenciosa, prestativa e acolhedora, com algumas experiências de destaque na recepção. Vários hóspedes encontraram atendimento lento ou sem resposta em alguns momentos, recepções pouco amigáveis ou ninguém na recepção durante o check-out antecipado ou ligações noturnas.

Avaliações dos hóspedes relacionadas

10

Linda

22 de ago. de 2024

·

Hospedou-se por 1 noite

The hotel check-in staff were wonderful and very welcoming. We enjoyed the pool area and the free breakfast. We had issues with noices above us until after midnight due to an unregistered pet in someone's room. This was unfortunate. I addressed the issue with the desk, and they said they'd look into it. They told me to call back if the problem continued. I called twice after the noice persisted, and no one answered the front desk phone. This was dissappointing.

4

Lorena

5 de mar. de 2025

·

Hospedou-se por 1 noite

The front desk clerk asked for my ID, handed me the keys and said to enjoy my stay. That’s it. I’m a Silver Hilton Honors member and apparently Expedia doesn’t transfer over that information so we didn’t get welcomed or free water or anything. No info on breakfast or coffee. I could have asked; but what kind of welcome is that?! We ended up leaving after two hours due to the storm and there was no one at the desk when we left so I deposited the keys in the container.

10

John

20 de jul. de 2025

·

Hospedou-se por 1 noite

Staff at front desk was very friendly and helpful. Hotel was clean and quiet close to shopping.

4

Terri

16 de set. de 2023

·

Hospedou-se por 1 noite

Took 15 minutes of waiting before the girl came to the desk from the back room, obviously high out of her mind. Took a long time for her to then figure out the computer and get our room number. The room was nice but the bedding had body hair in it and there were spiders in the bathroom. Definitely not what I expected from a Hampton Inn. We will never be returning to this particular hotel.

10

Nickolas

27 de dez. de 2025

·

Hospedou-se por 1 noite

Hotel was clean and staff was friendly, no issues during our one night.

10

Kathryn

21 de jun. de 2023

·

Hospedou-se por 1 noite

Staff was friendly and helpful with questions.

8

Shawn

3 de mar. de 2025

·

Hospedou-se por 1 noite

Overall, enjoyable stay at the Hampton Inn & Suites. Yuliza at the front desk was amazing as she worked with our two rooms to get them close to each other and all worked out well. However, a front desk staff member in the afternoon wasn't as accommodating, didn't get his name, but was very difficult to work with.

10

Yvette

28 de jun. de 2025

·

Hospedou-se por 1 noite

Elizabeth and her colleague went out of their way to help us get a room in spite of the hotel being overbooked. Our other reservation fell through. She was amazing.

10

Jessica

13 de ago. de 2025

·

Hospedou-se por 1 noite

Great location. Night staff was fantastic Morning check out staff seemed like we were bothering her Breakfast was great

10

Victoria

13 de nov. de 2023

·

Hospedou-se por 1 noite

Very comfortable. Easy check in. Our front desk associate was amazing. Saw me the next day and remembered my name. Was very friendly. (Ashley was her name) would definitely stay here again.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Localização conveniente perto do Jordan Creek Mall, Walmart e muitos restaurantes, com fácil acesso à interestadual e uma área geralmente segura. Os hóspedes acham prático para compras e pernoites.

Avaliações dos hóspedes relacionadas

10

Tema

2 de out. de 2025

·

Hospedou-se por 3 noites

Most of shopping places were near by and very accessible, the room was cleaned, staff was very nice specially de breakfast Staff Marlon was very welcoming ,front desk staff was super nice and knowledgeable. Thank you!

10

Tamara

4 de ago. de 2025

·

Hospedou-se por 6 noites

Was there for the Senior Olympics and super happy the beds were really comfortable. The breakfasts were great - good choices and having hot foot available was excellent. The common areas are having some work done but we did manage a hot tub visit. Very conveniently located for us.

10

Wendy

26 de dez. de 2025

·

Hospedou-se por 1 noite

Friendly staff, quiet, clean room, and convenient location.

10

Claudia

6 de jul. de 2024

·

Hospedou-se por 1 noite

Great location. Conveniently located near Walmart, Applebees and shopping center.

8

Bryan

3 de nov. de 2024

·

Hospedou-se por 1 noite

Pretty straight to the point hotel with a pool/hot tub and decent breakfast. Free parking. Right next to a Walmart and practically every main restaurant chain. Fairly easy to get around town from this hotel. Next to a lot of other hotel chains too.

10

Jennifer

25 de mai. de 2025

·

Hospedou-se por 3 noites

Great long weekend for our anniversary. Great location and the hotel was very clean!

10

Bob

22 de set. de 2023

·

Hospedou-se por 1 noite

Convenient. Next to shopping, resturants and Interstate.

10

Debbie

25 de fev. de 2025

·

Hospedou-se por 1 noite

Great front desk staff. Very comfortable beds. Great location

10

Ellen

1 de jul. de 2025

·

Hospedou-se por 4 noites

This is a very pet friendly property. We left the do not disturb placard on the door for our 4 day stay and had no problems with our pet in the room. There’s a great walking route around a very nice looking storage building to the rear of the property. The beds were extremely comfortable, the hot tub delightful and the breakfast very good. The only negative when using the pool area was the lack of ventilation and the strong odor of chlorine. The property is conveniently located to all near Mills Civic Parkway, plenty of shopping and restaurants available. This property is well worth a return stay.

10

William

15 de abr. de 2025

·

Hospedou-se por 1 noite

Close to shopping and restaurants

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O café da manhã é frequentemente elogiado por ser bom, com uma variedade decente e itens quentes. As avaliações também apontam inconsistência — qualidade ruim ocasional, reposição lenta, falta de pessoal, pratos descartáveis e, em um caso, café da manhã indisponível.

Avaliações dos hóspedes relacionadas

8

David

13 de set. de 2024

·

Hospedou-se por 2 noites

Room was spacious, shower and bed were good. Weird noise coming from the air duct, and front desk staff were not too friendly. Breakfast was lacking, and coffee service was not maintained... pity, as it could be an awesome hotel.

10

Natasha

12 de jun. de 2025

·

Hospedou-se por 1 noite

The room was great, the parking was easy and the breakfast had many options to choose from.

10

Corey

9 de nov. de 2025

·

Hospedou-se por 1 noite

Everything went great until this morning. We went to check out but no one was at the desk and no breakfast was available. Not good!

10

Tamara

4 de ago. de 2025

·

Hospedou-se por 6 noites

Was there for the Senior Olympics and super happy the beds were really comfortable. The breakfasts were great - good choices and having hot foot available was excellent. The common areas are having some work done but we did manage a hot tub visit. Very conveniently located for us.

6

Linda

3 de dez. de 2024

·

The breakfast can use some upgrades, better variety of food items with some healty options. I disappointed Hampton Inn menu. They could do better. Bathroom faucet leaked, fixture was hard to control.

4

Josh

25 de nov. de 2023

·

Hospedou-se por 3 noites

Breakfast was awful and things were constantly out and not getting refilled. No locks on the bathroom doors is absolutely ridiculous.

10

Kevin

22 de fev. de 2024

·

Hospedou-se por 1 noite

Very nice Hampton, convenient for a shopping weekend! I was impressed with the workout room (Peleton bike!) and the breakfast. For the breakfast, They had a large variety, and a nice staff member who actually kept up with cleaning and stocking (rare, these days!) would recommend for a quick stay!

8

Barbra

13 de out. de 2025

·

Hospedou-se por 2 noites

The eggs and sausage for breakfast was not the best but I really appreciated the variety of options for toppings for the waffles and the oatmeal. Rooms were clean but the suite we stayed in was cramped for what we paid for. The setup was odd and did not have a lot of maneuvering room. Pool and hotub were ok. Staff was friendly and the area hotel is in, is nice and safe. Overall not a bad place to stay and I would go there again if needed.

10

Ryan

25 de out. de 2025

·

Hospedou-se por 1 noite

Great check-in, comfortable room, and good breakfast.

10

Cindy

10 de out. de 2023

·

Hospedou-se por 1 noite

Clean pool/hot tub area. Great breakfast.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Mês	Preço médio
janeiro	US$ 99
fevereiro	US$ 114
março	US$ 110
abril	US$ 124
maio	US$ 126
junho	US$ 137
julho	US$ 139
agosto	US$ 163
setembro	US$ 124
outubro	US$ 125
novembro	US$ 107
dezembro	US$ 98

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $184	17 $167
18 $128	19 $126	20 $126	21 $123	22 $115	23 $209	24 $209
25 $119	26 $114	27 $144	28	29	30 $226	31 $224

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1 $135	2 $112	3 $114	4 $114	5 $113	6 $139	7 $143
8 $109	9 $112	10 $114	11 $112	12 $112	13 $137	14 $151
15 $109	16 $114	17 $118	18 $114	19 $114	20 $137	21 $113
22 $109	23 $113	24 $114	25 $114	26 $114	27 $136	28 $137
29 $109	30 $114

Hampton Inn & Suites West Des Moines/SW Mall Area

Preços para Hampton Inn & Suites West Des Moines/SW Mall Area

Média de preços por mês

Sobre esta propriedade

Localização

Opções de quarto

Estúdio, 1 cama King e sofá-cama, acessível, micro-ondas

Quarto premium, 1 cama King, micro-ondas

Suíte estúdio, 1 cama King e sofá-cama, micro-ondas

Quarto, 2 camas Queen, micro-ondas

Quarto, 1 cama King, micro-ondas

Quarto, 1 cama King, acessível para pessoas com deficiência física, micro-ondas

Quarto, 2 camas Queen, acessível para pessoas com deficiência física, micro-ondas

Estúdio, 1 cama King e sofá-cama, acessível, micro-ondas (Roll In Shower)

Quarto, 2 camas Queen, notificação para pessoas com deficiência auditiva, micro-ondas

Quarto, 1 cama King, notificação para pessoas com deficiência auditiva, micro-ondas

Quarto premium, 2 camas Queen, acessível para pessoas com deficiência física, micro-ondas

Quarto, 2 camas Queen, acessível para pessoas com deficiência física, micro-ondas (Roll In Shower)

Quarto premium, 2 camas Queen, micro-ondas

Avaliações dos hóspedes sobre Hampton Inn & Suites West Des Moines/SW Mall Area

Quem se hospeda aqui?

Opinião dos hóspedes

Políticas da propriedade

Instruções de check-in

Depósito de segurança

Informações importantes

Extras opcionais

Preços para próximas datas