Name: Hampton Inn & Suites West Des Moines/SW Mall Area
Address: 6160 Mills Civic Parkway, Des Moines, Iowa, US
Price range: 109 US$–225 US$ per night
Rating: 8.57

Vad gäster tycker

På Hampton Inn & Suites West Des Moines/SW Mall Area berömmer resenärer ofta rena och bekväma rum och sängar, vänlig personal och ett praktiskt läge nära butiker och restauranger, med enkel tillgång till större vägar.

Frukosten beskrivs ofta som bra med många alternativ, men flera recensioner rapporterar varierande kvalitet, långsam påfyllning eller tillfällig brist. Hotellet har en pool, badtunna och ett fitnessrum som många uppskattar, men några har noterat stark klordoft, saknade handdukar, defekta bubbeljets och parkering eller snöröjning som kunde vara bättre. Vissa gäster rapporterade problem med klimatanläggningen och ljudnivå, daterade eller slitna badrumsarmaturer och lågt vattentryck, samt enstaka problem med renlighet eller personalens respons vid receptionen. Förvänta dig en praktisk och oftast bekväm vistelse med bra bekvämligheter och enstaka problem.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

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Faciliteter

Gästerna gillar poolen och badtunnan, och flera nämner ett välutrustat fitnessrum; parkeringen är generellt praktisk. En del rapporterar defekta bubbeljets, stark klordoft eller dålig ventilation, saknade poolhanddukar eller försenad snöröjning.

Relaterade gästrecensioner

10

Melissa

4 juli 2025

·

Stannade 1 natt

The staff were kind and helpful. The room was very clean. The fitness center had a lot of equipment so i had a great work out.

10

Tamara

4 aug. 2025

·

Stannade 6 nätter

Was there for the Senior Olympics and super happy the beds were really comfortable. The breakfasts were great - good choices and having hot foot available was excellent. The common areas are having some work done but we did manage a hot tub visit. Very conveniently located for us.

10

Bethanie

16 feb. 2025

·

Stannade 2 nätter

The hot tub was HOT but the jets did not work or the bubbles. The parking was convenient however the lot was not plowed and was difficult to see the lines and areas to park along the side of the building. Everything else was perfect!!!

10

Garrett

19 nov. 2024

·

Stannade 1 natt

Very clean and excellent pool and hot tub

10

Kevin

22 feb. 2024

·

Stannade 1 natt

Very nice Hampton, convenient for a shopping weekend! I was impressed with the workout room (Peleton bike!) and the breakfast. For the breakfast, They had a large variety, and a nice staff member who actually kept up with cleaning and stocking (rare, these days!) would recommend for a quick stay!

10

Terina

21 juli 2024

·

Stannade 5 nätter

Hotel was very clean, beds were extremely comfortable and hotel was quiet. Breakfast was perfect, with many options available and was extremely happy that the management opened it up to us a few minutes early as we were in town for a softball tournament and our girls had to leave by 6:30 in the morning. The pool, spa and outdoor patio was nice as well. The only thing I would suggest would be to have larger waste baskets in the rooms and add water bottle filling stations.

8

Barbra

13 okt. 2025

·

Stannade 2 nätter

The eggs and sausage for breakfast was not the best but I really appreciated the variety of options for toppings for the waffles and the oatmeal. Rooms were clean but the suite we stayed in was cramped for what we paid for. The setup was odd and did not have a lot of maneuvering room. Pool and hotub were ok. Staff was friendly and the area hotel is in, is nice and safe. Overall not a bad place to stay and I would go there again if needed.

10

Heather

25 aug. 2024

·

Stannade 1 natt

Clean room, the pool/hot tub are is nice! In a great area near Jordan Creek mall!

10

Ellen

1 juli 2025

·

Stannade 4 nätter

This is a very pet friendly property. We left the do not disturb placard on the door for our 4 day stay and had no problems with our pet in the room. There’s a great walking route around a very nice looking storage building to the rear of the property. The beds were extremely comfortable, the hot tub delightful and the breakfast very good. The only negative when using the pool area was the lack of ventilation and the strong odor of chlorine. The property is conveniently located to all near Mills Civic Parkway, plenty of shopping and restaurants available. This property is well worth a return stay.

10

Amalia

27 mars 2025

·

Stannade 1 natt

Excellent customer service, nice condition, nice pool and hot tub, pet friendly

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Renlighet

De flesta recensioner beskriver hotellet och rummen som rena och väl underhållna. Men en minoritet rapporterar problem som hår i sängkläderna, smutsiga duschar, fläckiga mattor i korridoren, obehagliga lukter eller spindlar.

Relaterade gästrecensioner

8

Adam

12 apr. 2025

·

Stannade 2 nätter

Overall a great property. Water pressure was extremely low on the 5th floor and bathroom had no functioning exhaust. Very clean and quiet.

4

Kelly

30 dec. 2024

·

Stannade 1 natt

The telephone in our room did not work. There was an intoxicated man vomiting all over himself in the hallway. There were no towels at the pool. The shower also looked dirty.

10

Gerardo

15 juli 2024

·

Stannade 1 natt

Great clean hotel

10

Wendy

26 dec. 2025

·

Stannade 1 natt

Friendly staff, quiet, clean room, and convenient location.

4

Terri

16 sep. 2023

·

Stannade 1 natt

Took 15 minutes of waiting before the girl came to the desk from the back room, obviously high out of her mind. Took a long time for her to then figure out the computer and get our room number. The room was nice but the bedding had body hair in it and there were spiders in the bathroom. Definitely not what I expected from a Hampton Inn. We will never be returning to this particular hotel.

6

Joshua

9 juli 2025

·

Stannade 2 nätter

Our room had hair on the sheets and mattress from previous occupants. Hairs looked to be pubic hairs and pet hairs.

10

Derek

24 juni 2023

·

Stannade 1 natt

Clean

10

Nickolas

27 dec. 2025

·

Stannade 1 natt

Hotel was clean and staff was friendly, no issues during our one night.

4

Jamie

22 maj 2024

·

Stannade 1 natt

We are travel with our twin 1 yr olds. We requested two cribs, we received 2 pack and plays. We didn’t mind the pack and plays, just one was broken and didn’t fully open. They didn’t have sheets for them for us to use. The room was large, but dirty. The ceiling was falling down from looks like a water leak in 2 spots. 1 spot being over the end of the bed and the other in the living room area. When you walked into the room, it smelled of urine. The floor on the right side of the bed was wet in 3 different spots, pretty gross. There was sticky residue on the floor and hair in the shower. Pretty disappointed.

10

Ken

11 sep. 2023

·

Stannade 1 natt

Hamptons are pretty consistent. Rugs in the hallways had staining, but the room was clean. There are so many dining options available close to this hotel.

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Rum

Rummen är ofta rymliga med mycket bekväma sängar. Återkommande klagomål inkluderar problem med klimatanläggningen eller ljudnivå, lågt vattentryck och lösa armaturer, daterad inredning eller slitna ytor samt ibland trasiga kylskåp eller möbler.

Relaterade gästrecensioner

4

Debbra

20 juli 2024

·

Stannade 1 natt

I was surprised at the condition of my room. The wall paper was actually coming off the wall in several places. The mattress was horrible. It seamed to fall in on the center of the mattress which made it impossible to sleep. I was not able to turn the air conditionee off and it stayed extremely cold in our room. I attempted many times to hit the arrow on the unit that normally allows you to make it warmer. I was told the next morning that there was an actual thermostat but homely I never saw one. I was so disappointed with my stay.

8

DANIEL

6 jan. 2023

·

Stannade 1 natt

Room was very dated. Refrigerator was broken. In need a a painting. Bathroom fixtures were old.

6

Tammy

31 aug. 2025

·

Stannade 2 nätter

Shower had poor pressure and fixtures are loose, no place to sit toiletries. Sink drained very slowly and faucet was hard to work with low pressure also.

6

Julie

28 aug. 2025

·

Stannade 1 natt

We live staying at this hitel. The staff is always helpful and friendly. Normally we have no issues but our last stay the air unit in our room wasnt working and it was one of the hotest days of the summer.

8

Kate

5 dec. 2024

·

Stannade 3 nätter

It was a great stay. Large roomy room

10

Leah

14 dec. 2024

·

Stannade 1 natt

Our room was huge and included more amenities than what is usual at hotels. A microwave is few and far between. We did have to wait at the front desk for 15 minutes (no line) for someone to arrive and check us in (there was a sign that they would be back soon). TV is huge with lots of channels/options. Very spacious and updated, calming decorating

6

Jeanette

10 sep. 2025

·

Stannade 1 natt

I often stay at Hampton Inns, and this one was okay but due for a refresh. Front desk clerk was fine, but not real friendly. Bottled was provided after I came down to give my Hilton honors number and asked for it. Breakfast was fine. My main complaint was the condition of the bath/shower combo, and the unresponsive HVAC thermostat controls. Tub/shower drain was uncovered and gross-looking so I didn't use it.

6

Misty

22 sep. 2025

·

Stannade 1 natt

The A/C unit was clanking on throughout the night. It’s keeping the room cool and comfortable but was TERRIBLY loud when it turned off and on. Concerning

6

Kelly

10 juni 2024

·

Stannade 2 nätter

The hotel was conveniently located with ample parking. The employees we interacted with were pleasant and efficient. The pool, hot tub and pool deck were clean and well maintained. Our room was well appointed and very clean. The breakfast was decent and the breakfast area was spacious and clean. So why the lower score? That’s because the thermostats in the room were set at 68 and could NOT be adjusted. So at night, you with froze with it on or woke up in a sweat when it was off. Maybe it would have been tolerable if the vents were along the baseboards, but this was a typical hotel air system…in the wall under the window with a wall thermostat for control. So the air blew right over the beds. We spoke with the front desk staff who said they had received “tons” of complaints but can’t do anything to correct it. For $250/night (including taxes), I expect to be able to control the temp in my room! Other than waking up every few hours to turn the air on or off, the hotel was perfect!

10

John

29 okt. 2025

·

Stannade 1 natt

Clean spacious room

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Service

Personalen beskrivs ofta som vänlig, hjälpsam och tillmötesgående, med några enastående upplevelser i receptionen. Flera gäster upplevde långsam eller okänslig service ibland, dåliga välkomnanden eller ingen personal vid receptionen vid tidig utcheckning eller sena samtal.

Relaterade gästrecensioner

10

Linda

22 aug. 2024

·

Stannade 1 natt

The hotel check-in staff were wonderful and very welcoming. We enjoyed the pool area and the free breakfast. We had issues with noices above us until after midnight due to an unregistered pet in someone's room. This was unfortunate. I addressed the issue with the desk, and they said they'd look into it. They told me to call back if the problem continued. I called twice after the noice persisted, and no one answered the front desk phone. This was dissappointing.

4

Lorena

5 mars 2025

·

Stannade 1 natt

The front desk clerk asked for my ID, handed me the keys and said to enjoy my stay. That’s it. I’m a Silver Hilton Honors member and apparently Expedia doesn’t transfer over that information so we didn’t get welcomed or free water or anything. No info on breakfast or coffee. I could have asked; but what kind of welcome is that?! We ended up leaving after two hours due to the storm and there was no one at the desk when we left so I deposited the keys in the container.

10

John

20 juli 2025

·

Stannade 1 natt

Staff at front desk was very friendly and helpful. Hotel was clean and quiet close to shopping.

4

Terri

16 sep. 2023

·

Stannade 1 natt

Took 15 minutes of waiting before the girl came to the desk from the back room, obviously high out of her mind. Took a long time for her to then figure out the computer and get our room number. The room was nice but the bedding had body hair in it and there were spiders in the bathroom. Definitely not what I expected from a Hampton Inn. We will never be returning to this particular hotel.

10

Nickolas

27 dec. 2025

·

Stannade 1 natt

Hotel was clean and staff was friendly, no issues during our one night.

10

Kathryn

21 juni 2023

·

Stannade 1 natt

Staff was friendly and helpful with questions.

8

Shawn

3 mars 2025

·

Stannade 1 natt

Overall, enjoyable stay at the Hampton Inn & Suites. Yuliza at the front desk was amazing as she worked with our two rooms to get them close to each other and all worked out well. However, a front desk staff member in the afternoon wasn't as accommodating, didn't get his name, but was very difficult to work with.

10

Yvette

28 juni 2025

·

Stannade 1 natt

Elizabeth and her colleague went out of their way to help us get a room in spite of the hotel being overbooked. Our other reservation fell through. She was amazing.

10

Jessica

13 aug. 2025

·

Stannade 1 natt

Great location. Night staff was fantastic Morning check out staff seemed like we were bothering her Breakfast was great

10

Victoria

13 nov. 2023

·

Stannade 1 natt

Very comfortable. Easy check in. Our front desk associate was amazing. Saw me the next day and remembered my name. Was very friendly. (Ashley was her name) would definitely stay here again.

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Läge

Praktiskt läge nära Jordan Creek Mall, Walmart och många restauranger, med enkel tillgång till motorvägen och ett generellt säkert område. Gästerna tycker att det är praktiskt för shopping och stopp.

Relaterade gästrecensioner

10

Tema

2 okt. 2025

·

Stannade 3 nätter

Most of shopping places were near by and very accessible, the room was cleaned, staff was very nice specially de breakfast Staff Marlon was very welcoming ,front desk staff was super nice and knowledgeable. Thank you!

10

Tamara

4 aug. 2025

·

Stannade 6 nätter

Was there for the Senior Olympics and super happy the beds were really comfortable. The breakfasts were great - good choices and having hot foot available was excellent. The common areas are having some work done but we did manage a hot tub visit. Very conveniently located for us.

10

Wendy

26 dec. 2025

·

Stannade 1 natt

Friendly staff, quiet, clean room, and convenient location.

10

Claudia

6 juli 2024

·

Stannade 1 natt

Great location. Conveniently located near Walmart, Applebees and shopping center.

8

Bryan

3 nov. 2024

·

Stannade 1 natt

Pretty straight to the point hotel with a pool/hot tub and decent breakfast. Free parking. Right next to a Walmart and practically every main restaurant chain. Fairly easy to get around town from this hotel. Next to a lot of other hotel chains too.

10

Jennifer

25 maj 2025

·

Stannade 3 nätter

Great long weekend for our anniversary. Great location and the hotel was very clean!

10

Bob

22 sep. 2023

·

Stannade 1 natt

Convenient. Next to shopping, resturants and Interstate.

10

Debbie

25 feb. 2025

·

Stannade 1 natt

Great front desk staff. Very comfortable beds. Great location

10

Ellen

1 juli 2025

·

Stannade 4 nätter

This is a very pet friendly property. We left the do not disturb placard on the door for our 4 day stay and had no problems with our pet in the room. There’s a great walking route around a very nice looking storage building to the rear of the property. The beds were extremely comfortable, the hot tub delightful and the breakfast very good. The only negative when using the pool area was the lack of ventilation and the strong odor of chlorine. The property is conveniently located to all near Mills Civic Parkway, plenty of shopping and restaurants available. This property is well worth a return stay.

10

William

15 apr. 2025

·

Stannade 1 natt

Close to shopping and restaurants

Var detta till hjälp?

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Måltider

Frukosten får ofta beröm för att vara bra med ett hyfsat utbud och varma rätter. Recensioner noterar också variation – enstaka dålig kvalitet, långsam påfyllning, personalbrist, engångsartiklar och i ett fall ingen frukost alls.

Relaterade gästrecensioner

8

David

13 sep. 2024

·

Stannade 2 nätter

Room was spacious, shower and bed were good. Weird noise coming from the air duct, and front desk staff were not too friendly. Breakfast was lacking, and coffee service was not maintained... pity, as it could be an awesome hotel.

10

Natasha

12 juni 2025

·

Stannade 1 natt

The room was great, the parking was easy and the breakfast had many options to choose from.

10

Corey

9 nov. 2025

·

Stannade 1 natt

Everything went great until this morning. We went to check out but no one was at the desk and no breakfast was available. Not good!

10

Tamara

4 aug. 2025

·

Stannade 6 nätter

Was there for the Senior Olympics and super happy the beds were really comfortable. The breakfasts were great - good choices and having hot foot available was excellent. The common areas are having some work done but we did manage a hot tub visit. Very conveniently located for us.

6

Linda

3 dec. 2024

·

The breakfast can use some upgrades, better variety of food items with some healty options. I disappointed Hampton Inn menu. They could do better. Bathroom faucet leaked, fixture was hard to control.

4

Josh

25 nov. 2023

·

Stannade 3 nätter

Breakfast was awful and things were constantly out and not getting refilled. No locks on the bathroom doors is absolutely ridiculous.

10

Kevin

22 feb. 2024

·

Stannade 1 natt

Very nice Hampton, convenient for a shopping weekend! I was impressed with the workout room (Peleton bike!) and the breakfast. For the breakfast, They had a large variety, and a nice staff member who actually kept up with cleaning and stocking (rare, these days!) would recommend for a quick stay!

8

Barbra

13 okt. 2025

·

Stannade 2 nätter

The eggs and sausage for breakfast was not the best but I really appreciated the variety of options for toppings for the waffles and the oatmeal. Rooms were clean but the suite we stayed in was cramped for what we paid for. The setup was odd and did not have a lot of maneuvering room. Pool and hotub were ok. Staff was friendly and the area hotel is in, is nice and safe. Overall not a bad place to stay and I would go there again if needed.

10

Ryan

25 okt. 2025

·

Stannade 1 natt

Great check-in, comfortable room, and good breakfast.

10

Cindy

10 okt. 2023

·

Stannade 1 natt

Clean pool/hot tub area. Great breakfast.

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Månad	Genomsnittligt pris
januari	99 US$
februari	114 US$
mars	110 US$
april	124 US$
maj	126 US$
juni	137 US$
juli	139 US$
augusti	163 US$
september	124 US$
oktober	125 US$
november	107 US$
december	98 US$

sö	må	ti	on	to	fr	lö
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $144	16 $169	17 $173
18 $119	19 $127	20 $127	21 $116	22 $115	23 $210	24 $210
25 $119	26 $115	27 $144	28	29	30 $225	31 $225

sö	må	ti	on	to	fr	lö
1 $136	2 $114	3 $114	4 $115	5 $113	6 $137	7 $139
8 $110	9 $115	10 $114	11 $114	12 $115	13 $136	14 $147
15 $109	16 $118	17 $118	18 $114	19 $118	20 $136	21 $113
22 $113	23 $113	24 $114	25 $118	26 $114	27 $142	28 $136
29 $113	30 $118

Hampton Inn & Suites West Des Moines/SW Mall Area

Priser för Hampton Inn & Suites West Des Moines/SW Mall Area

Genomsnittliga priser per månad

Om detta boende

Läge

Rumsalternativ

Studio - 1 kingsize-säng med bäddsoffa - tillgänglighetsanpassat - mikrovågsugn

Premium-rum - 1 kingsize-säng - mikrovågsugn

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Rum - 2 queensize-sängar - mikrovågsugn

Rum - 1 kingsize-säng - mikrovågsugn

Rum - 1 kingsize-säng - tillgänglighetsanpassat för personer med begränsad rörlighet - mikrovågsugn

Rum - 2 queensize-sängar - tillgänglighetsanpassat för personer med begränsad rörlighet

Studio - 1 kingsize-säng med bäddsoffa - tillgänglighetsanpassat - mikrovågsugn (Roll In Shower)

Rum - 2 queensize-sängar - tillgänglighetsanpassat för personer med hörselnedsättning - mikrovågsugn

Rum - 1 kingsize-säng - tillgänglighetsanpassat för personer med hörselnedsättning - mikrovågsugn

Premium-rum - 2 queensize-sängar - tillgänglighetsanpassat för personer med begränsad rörlighet

Rum - 2 queensize-sängar - mikrovågsugn (Roll In Shower)

Premium-rum - 2 queensize-sängar - mikrovågsugn

Gästrecensioner för Hampton Inn & Suites West Des Moines/SW Mall Area

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