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Homewood Suites by Hilton West Des Moines/SW Mall Area

141 $US

/nuit

Moyenne pour septembre

Homewood Suites by Hilton West Des Moines/SW Mall Area - Image 1

Homewood Suites by Hilton West Des Moines/SW Mall Area - Chambre

Homewood Suites by Hilton West Des Moines/SW Mall Area - Chambre

Homewood Suites by Hilton West Des Moines/SW Mall Area - Réception

Homewood Suites by Hilton West Des Moines/SW Mall Area - Piscine

Prix pour Homewood Suites by Hilton West Des Moines/SW Mall Area

Sélectionnez les dates pour voir les prix et les disponibilités

141 $US

/nuit

Moyenne pour septembre

Prix moyens mensuels

À Homewood Suites by Hilton West Des Moines/SW Mall Area, les prix par nuit s'élèvent en moyenne à 115 $US pendant le mois le moins cher (janvier) et à 196 $US pendant le mois le plus cher (août), sur la base des 12 derniers mois.

Prix moyen par nuit à Homewood Suites by Hilton West Des Moines/SW Mall Area selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	115 $US
février	124 $US
mars	126 $US
avril	136 $US
mai	144 $US
juin	159 $US
juillet	156 $US
août	196 $US
septembre	141 $US
octobre	136 $US
novembre	117 $US
décembre	118 $US

Le plus cher : août (env. 196 $US)

Le moins cher : janvier (env. 115 $US)

À propos de cet établissement

Vous devez absolument profiter des nombreuses infrastructures de loisirs qui incluent une piscine couverte et un centre de fitness. Cet hôtel propose également l'accès Wi-Fi à Internet gratuit, une salle de banquet et un distributeur automa...

Équipements

Vous devez absolument profiter des nombreuses infrastructures de loisirs qui incluent une piscine couverte et un centre de fitness. Cet hôtel propose également l'accès Wi-Fi à Internet gratuit, une salle de banquet et un distributeur automatique de boissons et d'en-cas.

Services de l'établissement

Les équipements et services proposés incluent un centre d'affaires, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Un parking gratuit est disponible dans l'enceinte de l'hébergement.

Repas

Un petit déjeuner buffet gratuit est servi en semaine de 06 h 00 à 09 h 00 et le week-end de 07 h 00 à 10 h 00.

Chambres

Passez un séjour comme il se doit dans une des 100 chambres climatisées de l'hébergement et profitez des nombreux équipements à votre disposition, notamment une cuisine avec un grand réfrigérateur/congélateur et une plaque de cuisson. Un accès au réseau Internet Wi-Fi et câblé est offert gratuitement, alors qu'un lecteur de DVD et des chaînes par câble vous réservent des moments de détente. Les équipements et services offerts par l'hébergement comprennent un coffre-fort et un bureau. Le service d'entretien est assuré tous les jours.

Emplacement

Pratique pour explorer West Des Moines, Homewood Suites by Hilton West Des Moines/SW Mall Area se trouve à moins de 15 minutes en voiture de Centre commercial Jordan Creek Town Center et Drake University. Cet hôtel se trouve à 18,4 km de Casey's Center et à 1 km de Centre commercial West Glen Town Center.

À proximité

Centre commercial Jordan Creek Town Center(0.4 miles)
Centre commercial West Glen Town Center(0.6 miles)
Cinemark Century Jordan Creek 20(1 miles)
Bridgewood Plaza(1.3 miles)
Topgolf(1.3 miles)
MercyOne Mills Civic Express Care(1.4 miles)
360 at Jordan West(1.6 miles)
The MidAmerican Energy Company RecPlex(1.7 miles)
Stade Valley Stadium(1.7 miles)
Huston Ridge Park(1.8 miles)
Whisper Point Park(2.4 miles)
West Grand Golf(2.6 miles)
Mercy Medical Center West Lakes (centre médical)(3 miles)
UnityPoint Health - Methodist West Hospital(3 miles)
Monument historique Jordan House(3.3 miles)
Aéroport principal le plus pratique pour rejoindre Homewood Suites by Hilton West Des Moines/SW Mall Area : Aéroport international de Des Moines (DSM)(12 miles)

Piscine
Blanchisserie
Ascenseur
Centre d'affaires
Coffre-fort
Équipements sportifs

Emplacement

6620 Stagecoach Dr, Des Moines, Iowa, États-Unis d’Amérique

Centre commercial Jordan Creek Town Center (0.4 miles)

Centre commercial West Glen Town Center (0.6 miles)

Cinemark Century Jordan Creek 20 (1 miles)

Bridgewood Plaza (1.3 miles)

Topgolf (1.3 miles)

MercyOne Mills Civic Express Care (1.4 miles)

Plus d'informations sur l'emplacement

Avis des voyageurs sur Homewood Suites by Hilton West Des Moines/SW Mall Area

8.6

Fabuleux

Basé sur 519 avis vérifiés

Qui séjourne ici ?

Affaires

18%

Couples

25%

Familles

45%

Groupes

7%

Solo

3%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Au Homewood Suites by Hilton West Des Moines/SW Mall Area, les clients soulignent souvent un emplacement pratique et calme, des suites confortables et un service attentionné, tandis que des problèmes d'entretien récurrents et des perturbations des équipements créent une expérience mitigée qui varie selon la chambre et le séjour.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Au Homewood Suites by Hilton West Des Moines/SW Mall Area, les clients soulignent souvent un emplacement pratique et calme, des suites confortables et un service attentionné, tandis que des problèmes d'entretien récurrents et des perturbations des équipements créent une expérience mitigée qui varie selon la chambre et le séjour.

Des problèmes répétés concernant la piscine et le jacuzzi sont signalés, notamment des fermetures, de l'eau froide ou des jets défectueux. Les chambres sont appréciées pour leur aménagement et leurs cuisines intégrées, mais des plaintes récurrentes concernent les téléviseurs et les télécommandes qui ne fonctionnent pas, les problèmes de drainage ou les portes de douche, les limites de contrôle de la température et une usure occasionnelle. Le petit-déjeuner reçoit souvent des éloges, mais peut être incohérent, plusieurs signalant des plats chauds froids ou secs. Attendez-vous à la commodité et au confort, mais vérifiez l'état des équipements et assurez-vous que les principales fonctions de votre chambre fonctionnent à votre arrivée.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les commentaires sur les installations sont mitigés : plusieurs clients ont signalé que la piscine ou le jacuzzi étaient fermés, très froids, ou que les jets ne fonctionnaient pas. Quelques-uns ont cependant apprécié les installations lorsque tout fonctionnait.

Avis de voyageur à ce sujet

10

William

7 avr. 2024

·

Clean rooms. 7 minutes from the Rec Plex. Pool had a little to much chlorine in the pool would be only complaint.

Clean rooms. 7 minutes from the Rec Plex. Pool had a little to much chlorine in the pool would be only complaint.

10

Jeffrey

5 févr. 2023

·

A séjourné 1 nuit

The bed was comfortable. The pool was cold. The hot tub wasn’t hot enough and the bubbles didn’t work.

The bed was comfortable. The pool was cold. The hot tub wasn’t hot enough and the bubbles didn’t work.

6

Robert

13 août 2023

·

A séjourné 1 nuit

All is good with our room but the shower only has one sliding door. Did not notice until we were all in and done with the pool and ready to take showers. Needless to say we ended up with a small pond after cleaning up 2 children. The pool seems like it has a little algae build up on the bottom and the hot tub says out of commission.

All is good with our room but the shower only has one sliding door. Did not notice until we were all in and done with the pool and ready to take showers. Needless to say we ended up with a small pond after cleaning up 2 children. The pool seems like it has a little algae build up on the bottom and the hot tub says out of commission.

6

Nicholas

2 mars 2025

·

A séjourné 1 nuit

The room was overall pretty clean. The suite part had a dirty coffee cup and the couch had crumbs all over it. The pool was dirty. There was hair floating around and it had an oily sheen to it. The hot tub didn't work. I told the front desk and they said it was reset and warming up but it didnt seem to be. Breakfast was a very small area and if you want a waffle, be prepared to wait for 10 minutes to get it as there was 1 waffle maker. Eggs did not taste real and all of the food on warmers was cold.

The room was overall pretty clean. The suite part had a dirty coffee cup and the couch had crumbs all over it. The pool was dirty. There was hair floating around and it had an oily sheen to it. The hot tub didn't work. I told the front desk and they said it was reset and warming up but it didnt seem to be. Breakfast was a very small area and if you want a waffle, be prepared to wait for 10 minutes to get it as there was 1 waffle maker. Eggs did not taste real and all of the food on warmers was cold.

4

Krista

21 juil. 2024

·

A séjourné 3 nuits

The kitchen sink did not drain, the disposal did not work. Spoke to the office person at 6am and he wrote out room number down said maintenance would be in at 8am and we were 1st on his list. Got back to the room around 10am and nobody had been to our room. Called and complained and the front desks response was, so now you don’t want someone to come look at your sink? Maintenance guy came as we were headed out and said we were not on his list. Said sometimes when you call down they say they are writing your number but don’t actually do it. When I told him I watched him write our room number down he didn’t have much to say. 5 floors, ice machin on every floor and the only one that worked was on the 1st floor. Exit signs hangin by wires out of the ceiling or sitting on the floor. The only positive thing about this stay was they had a good breakfast with a lot of variety. We won’t be back.

The kitchen sink did not drain, the disposal did not work. Spoke to the office person at 6am and he wrote out room number down said maintenance would be in at 8am and we were 1st on his list. Got back to the room around 10am and nobody had been to our room. Called and complained and the front desks response was, so now you don’t want someone to come look at your sink? Maintenance guy came as we were headed out and said we were not on his list. Said sometimes when you call down they say they are writing your number but don’t actually do it. When I told him I watched him write our room number down he didn’t have much to say. 5 floors, ice machin on every floor and the only one that worked was on the 1st floor. Exit signs hangin by wires out of the ceiling or sitting on the floor. The only positive thing about this stay was they had a good breakfast with a lot of variety. We won’t be back.

6

Dianna

5 févr. 2023

·

A séjourné 1 nuit

Location was perfect for what we needed. Pool was VERY cold. Hot tub jets didn't work. No towels. Hot breakfast items were dry. No extra blankets for pull out bed.

Location was perfect for what we needed. Pool was VERY cold. Hot tub jets didn't work. No towels. Hot breakfast items were dry. No extra blankets for pull out bed.

10

Anthony J

14 déc. 2024

·

A séjourné 1 nuit

Very clean and excellent facilities

Very clean and excellent facilities

8

BILLY

21 févr. 2025

·

A séjourné 4 nuits

Everything was great. Only thing the spa was out of order. The room we were issued had some plumbing issues and the front desk assisted us promptly. The housecleaning crew were outstanding with towels and toiletries.

Everything was great. Only thing the spa was out of order. The room we were issued had some plumbing issues and the front desk assisted us promptly. The housecleaning crew were outstanding with towels and toiletries.

4

Jorgo

1 déc. 2024

·

A séjourné 2 nuits

The pool and hot tub were not in service during our stay, which was a main draw for the hotel. It would have been helpful to know that when booking. We were told by the front desk host that the hot tub was still open, but when we tried to use it, it was also broken. That’s a detail the front desk should know. We were told that we can use the neighboring hotel’s pool, but he told us their pool was open until midnight, and when we walked to the other hotel a little after 10 they told us that their pool had already closed at 10, which also is a simple detail that the front desk should have known.

The pool and hot tub were not in service during our stay, which was a main draw for the hotel. It would have been helpful to know that when booking. We were told by the front desk host that the hot tub was still open, but when we tried to use it, it was also broken. That’s a detail the front desk should know. We were told that we can use the neighboring hotel’s pool, but he told us their pool was open until midnight, and when we walked to the other hotel a little after 10 they told us that their pool had already closed at 10, which also is a simple detail that the front desk should have known.

10

Karra

30 oct. 2023

·

A séjourné 2 nuits

We stayed for a football tournament and this hotel was prefect. Several area Available to hang out as a group. Very nice pool and hot tub. Staff was very friendly and professional. Our room was great as well! Very clean!!

We stayed for a football tournament and this hotel was prefect. Several area Available to hang out as a group. Very nice pool and hot tub. Staff was very friendly and professional. Our room was great as well! Very clean!!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires sur la propreté sont mitigés. Beaucoup ont trouvé les chambres et les parties communes très propres, mais plusieurs ont noté des lacunes telles que des baignoires ou des meubles sales, des saletés visibles, ou une chambre non préparée.

Avis de voyageur à ce sujet

10

Joni

2 juil. 2023

·

A séjourné 1 nuit

Very clean, very pretty, nice location, great breakfast, nice staff

Very clean, very pretty, nice location, great breakfast, nice staff

10

Greg

20 janv. 2025

·

A séjourné 2 nuits

Excellent hotel that had very friendly and helpful staff. Room was very well equipped and clean. Breakfast was fantastic. Will stay here again the next time we are in the area.

Excellent hotel that had very friendly and helpful staff. Room was very well equipped and clean. Breakfast was fantastic. Will stay here again the next time we are in the area.

8

Kelli

22 déc. 2025

·

A séjourné 1 nuit

We arrived an hour later than check in time and when we opened the door to the room, we saw immediately that it had not been cleaned. The staff were just a couple doors away so I told them and they went right to work on it apologized and said to come back in 20-30 minutes. We returned and the room was clean and ready. After we came back from our evening plans, the bathroom floor was covered with water. The water sprinkler was leaking….a lot! We went back down and got another room. We didn’t get upset and the staff were very responsive and helpful. The rooms were very nice and we enjoyed our stay!

We arrived an hour later than check in time and when we opened the door to the room, we saw immediately that it had not been cleaned. The staff were just a couple doors away so I told them and they went right to work on it apologized and said to come back in 20-30 minutes. We returned and the room was clean and ready. After we came back from our evening plans, the bathroom floor was covered with water. The water sprinkler was leaking….a lot! We went back down and got another room. We didn’t get upset and the staff were very responsive and helpful. The rooms were very nice and we enjoyed our stay!

6

Nicholas

2 mars 2025

·

A séjourné 1 nuit

The room was overall pretty clean. The suite part had a dirty coffee cup and the couch had crumbs all over it. The pool was dirty. There was hair floating around and it had an oily sheen to it. The hot tub didn't work. I told the front desk and they said it was reset and warming up but it didnt seem to be. Breakfast was a very small area and if you want a waffle, be prepared to wait for 10 minutes to get it as there was 1 waffle maker. Eggs did not taste real and all of the food on warmers was cold.

The room was overall pretty clean. The suite part had a dirty coffee cup and the couch had crumbs all over it. The pool was dirty. There was hair floating around and it had an oily sheen to it. The hot tub didn't work. I told the front desk and they said it was reset and warming up but it didnt seem to be. Breakfast was a very small area and if you want a waffle, be prepared to wait for 10 minutes to get it as there was 1 waffle maker. Eggs did not taste real and all of the food on warmers was cold.

2

Masao

24 juin 2025

·

A séjourné 1 nuit

Bath tub is not clean, some hairs there. TV was not functioning well, WiFi connection was not strong. Chairs for the table was not clean.

Bath tub is not clean, some hairs there. TV was not functioning well, WiFi connection was not strong. Chairs for the table was not clean.

10

DERRICK

3 avr. 2025

·

A séjourné 3 nuits

Very clean friendly staff

Very clean friendly staff

4

Tiffany

11 mai 2024

·

A séjourné 1 nuit

I called the property twice ahead of our visit to ensure my rooms would be next to each other given we had kids split up in rooms. As of Thursday, I was told two rooms were held for me & noted in the system that were only one apart from each other. When I checked in on Friday, I was given rooms on opposite sides of a floor. When I asked about the rooms the other receptionist had reserved for me, he said one of the rooms had been occupied for two weeks. He didn’t offer a solution or seem interested in helping me, even though I had an explained the situation and asked for help. He finally walked away & starting typing on the computer. I said if I needed to pay for different rooms I would. He said that’s not the issue. He did find me rooms that were about 5 apart & said there was nothing else he could do. This was after I had already paid, too. The suite had a wet pile of what looked like baby puke/dog puke in the middle of the living room. The spa was broken - they could have told us that prior as we would have made reservations at another hotel. The lamp did not have a lightbulb. To top it off, there was a domestic abuse & the police a few doors down from where the kids were staying. The police showed up, knocked on the kids’ room door. This scared them; they were bawling. Had I been in the room next door, I could have heard/helped. Not acceptable. I am not pleased or impressed. This did not live up to the Hilton standards. We will not stay here again.

I called the property twice ahead of our visit to ensure my rooms would be next to each other given we had kids split up in rooms. As of Thursday, I was told two rooms were held for me & noted in the system that were only one apart from each other. When I checked in on Friday, I was given rooms on opposite sides of a floor. When I asked about the rooms the other receptionist had reserved for me, he said one of the rooms had been occupied for two weeks. He didn’t offer a solution or seem interested in helping me, even though I had an explained the situation and asked for help. He finally walked away & starting typing on the computer. I said if I needed to pay for different rooms I would. He said that’s not the issue. He did find me rooms that were about 5 apart & said there was nothing else he could do. This was after I had already paid, too. The suite had a wet pile of what looked like baby puke/dog puke in the middle of the living room. The spa was broken - they could have told us that prior as we would have made reservations at another hotel. The lamp did not have a lightbulb. To top it off, there was a domestic abuse & the police a few doors down from where the kids were staying. The police showed up, knocked on the kids’ room door. This scared them; they were bawling. Had I been in the room next door, I could have heard/helped. Not acceptable. I am not pleased or impressed. This did not live up to the Hilton standards. We will not stay here again.

10

Kevin

15 févr. 2025

·

A séjourné 1 nuit

Really clean and above expectations.

Really clean and above expectations.

8

Dana

20 mai 2024

·

A séjourné 1 nuit

Inside of door to room had handprints all over the door. Shower caulk was shoddy or moldy. Furniture was chipped and dirty. Tired.

Inside of door to room had handprints all over the door. Shower caulk was shoddy or moldy. Furniture was chipped and dirty. Tired.

10

Karra

30 oct. 2023

·

A séjourné 2 nuits

We stayed for a football tournament and this hotel was prefect. Several area Available to hang out as a group. Very nice pool and hot tub. Staff was very friendly and professional. Our room was great as well! Very clean!!

We stayed for a football tournament and this hotel was prefect. Several area Available to hang out as a group. Very nice pool and hot tub. Staff was very friendly and professional. Our room was great as well! Very clean!!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont souvent spacieuses et confortables avec des cuisines pratiques et un agencement bien pensé. Les plaintes récurrentes concernent les téléviseurs et les télécommandes qui ne fonctionnent pas, les problèmes de drainage ou de porte de douche, le contrôle limité de la température, les meubles usés et les nuisances sonores occasionnelles ou un mauvais type de lit.

Avis de voyageur à ce sujet

8

Kathy

7 juil. 2025

·

A séjourné 2 nuits

Overall was good Just needed some TLC maybe time for some updates But worth the money and would stay again

Overall was good Just needed some TLC maybe time for some updates But worth the money and would stay again

8

Tara

21 avr. 2025

·

A séjourné 2 nuits

Very comfortable bed, room layout was great (one bedroom suite). Breakfast was nice!

Very comfortable bed, room layout was great (one bedroom suite). Breakfast was nice!

4

Masao

22 juin 2023

·

A séjourné 1 nuit

Bath room is not good. Broken shower curtain, no conditioner and soap. Bed room: night stand switch is broken. TV in both rooms were not function. Couldn’t use TV.

Bath room is not good. Broken shower curtain, no conditioner and soap. Bed room: night stand switch is broken. TV in both rooms were not function. Couldn’t use TV.

6

Elaine

7 avr. 2025

·

A séjourné 1 nuit

Took us over an hr to check in because hotel.com didn’t send our reservation over to the hotel so had to contact hotel.com which took forever until I did a live chat and asked for a real person to talk to. Our room the bed rm tv remote wouldn’t work. The kitchen table legs were very loose. 1 blanket for hide a bed. The maintenance guy came to fix tv said he would be back and never came back when we called again the front desk said he went home early. Breakfast was very cold and I ate at 7:15am

Took us over an hr to check in because hotel.com didn’t send our reservation over to the hotel so had to contact hotel.com which took forever until I did a live chat and asked for a real person to talk to. Our room the bed rm tv remote wouldn’t work. The kitchen table legs were very loose. 1 blanket for hide a bed. The maintenance guy came to fix tv said he would be back and never came back when we called again the front desk said he went home early. Breakfast was very cold and I ate at 7:15am

10

Yvonne

14 avr. 2025

·

A séjourné 2 nuits

The room was very clean. I could not get the TV remote to work properly. Otherwise a very nice stay.

The room was very clean. I could not get the TV remote to work properly. Otherwise a very nice stay.

2

Thomas

20 juin 2025

·

A séjourné 1 nuit

Booked 2 queen beds, only got 1 king bed. Room was not as pictured.

Booked 2 queen beds, only got 1 king bed. Room was not as pictured.

8

Jerry

11 févr. 2024

·

A séjourné 1 nuit

Noisy. Bathroom tub shower did not drain.

Noisy. Bathroom tub shower did not drain.

10

Alysia

18 mars 2023

·

A séjourné 2 nuits

Full operating kitchen with provided plates and cookware. Would be really cheap for families on a budget

Full operating kitchen with provided plates and cookware. Would be really cheap for families on a budget

2

Craig

21 juin 2023

·

A séjourné 1 nuit

We were without TV in both rooms. No resolution in sight. We weren’t told at the desk when we checked in and no effect put to fix problem. After a long day of traveling I expect a working TV for news and enjoyment. We are very disappointed with or stay. We only had one bath towel and two hand and two was cloths. Would have appreciated a full set of fresh linens.

We were without TV in both rooms. No resolution in sight. We weren’t told at the desk when we checked in and no effect put to fix problem. After a long day of traveling I expect a working TV for news and enjoyment. We are very disappointed with or stay. We only had one bath towel and two hand and two was cloths. Would have appreciated a full set of fresh linens.

8

Tom

26 mai 2025

·

A séjourné 2 nuits

Rooms were clean, spacious and well appointed. Staff was friendly and very helpful. Breakfast was good but not typical. Not certain that everyone is up for pork carnitas and smoked sausage for breakfast.

Rooms were clean, spacious and well appointed. Staff was friendly and very helpful. Breakfast was good but not typical. Not certain that everyone is up for pork carnitas and smoked sausage for breakfast.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est fréquemment décrit comme aimable et serviable, offrant une assistance rapide et des surclassements occasionnels. Cependant, certains clients ont rencontré un suivi incohérent, des informations erronées sur les installations ou des difficultés avec les demandes spéciales.

Avis de voyageur à ce sujet

10

Greg

20 janv. 2025

·

A séjourné 2 nuits

Excellent hotel that had very friendly and helpful staff. Room was very well equipped and clean. Breakfast was fantastic. Will stay here again the next time we are in the area.

Excellent hotel that had very friendly and helpful staff. Room was very well equipped and clean. Breakfast was fantastic. Will stay here again the next time we are in the area.

6

Elaine

7 avr. 2025

·

A séjourné 1 nuit

Took us over an hr to check in because hotel.com didn’t send our reservation over to the hotel so had to contact hotel.com which took forever until I did a live chat and asked for a real person to talk to. Our room the bed rm tv remote wouldn’t work. The kitchen table legs were very loose. 1 blanket for hide a bed. The maintenance guy came to fix tv said he would be back and never came back when we called again the front desk said he went home early. Breakfast was very cold and I ate at 7:15am

Took us over an hr to check in because hotel.com didn’t send our reservation over to the hotel so had to contact hotel.com which took forever until I did a live chat and asked for a real person to talk to. Our room the bed rm tv remote wouldn’t work. The kitchen table legs were very loose. 1 blanket for hide a bed. The maintenance guy came to fix tv said he would be back and never came back when we called again the front desk said he went home early. Breakfast was very cold and I ate at 7:15am

6

Sarah

19 mai 2025

·

A séjourné 1 nuit

This hotel was inan awesome area if you are coming from out of state. All shopping dining needs are met here. The staff semmed to be lacking, I felt bad for the two people I did see trying to keep up with all the customer service. Pool area was clean, exercise facility was nice. Bed super comfy and it was nice to have a separate room from the living space. There were cosmetic flaws we noticed in the bathroom and kitchen but nothing major. The dirty pullout bed and trying to call someone to get it cleaned was probably the only frustrating part of the trip so that was good.

This hotel was inan awesome area if you are coming from out of state. All shopping dining needs are met here. The staff semmed to be lacking, I felt bad for the two people I did see trying to keep up with all the customer service. Pool area was clean, exercise facility was nice. Bed super comfy and it was nice to have a separate room from the living space. There were cosmetic flaws we noticed in the bathroom and kitchen but nothing major. The dirty pullout bed and trying to call someone to get it cleaned was probably the only frustrating part of the trip so that was good.

10

Alexa

25 mars 2023

·

A séjourné 1 nuit

Nice front desk staff, we checked in late in the night after a long drive and the front desk woman was very helpful and friendly!

Nice front desk staff, we checked in late in the night after a long drive and the front desk woman was very helpful and friendly!

10

Whitney

26 mars 2023

·

A séjourné 1 nuit

Friendly staff, very clean. Would stay again.

Friendly staff, very clean. Would stay again.

10

DERRICK

3 avr. 2025

·

A séjourné 3 nuits

Very clean friendly staff

Very clean friendly staff

4

Tiffany

11 mai 2024

·

A séjourné 1 nuit

I called the property twice ahead of our visit to ensure my rooms would be next to each other given we had kids split up in rooms. As of Thursday, I was told two rooms were held for me & noted in the system that were only one apart from each other. When I checked in on Friday, I was given rooms on opposite sides of a floor. When I asked about the rooms the other receptionist had reserved for me, he said one of the rooms had been occupied for two weeks. He didn’t offer a solution or seem interested in helping me, even though I had an explained the situation and asked for help. He finally walked away & starting typing on the computer. I said if I needed to pay for different rooms I would. He said that’s not the issue. He did find me rooms that were about 5 apart & said there was nothing else he could do. This was after I had already paid, too. The suite had a wet pile of what looked like baby puke/dog puke in the middle of the living room. The spa was broken - they could have told us that prior as we would have made reservations at another hotel. The lamp did not have a lightbulb. To top it off, there was a domestic abuse & the police a few doors down from where the kids were staying. The police showed up, knocked on the kids’ room door. This scared them; they were bawling. Had I been in the room next door, I could have heard/helped. Not acceptable. I am not pleased or impressed. This did not live up to the Hilton standards. We will not stay here again.

I called the property twice ahead of our visit to ensure my rooms would be next to each other given we had kids split up in rooms. As of Thursday, I was told two rooms were held for me & noted in the system that were only one apart from each other. When I checked in on Friday, I was given rooms on opposite sides of a floor. When I asked about the rooms the other receptionist had reserved for me, he said one of the rooms had been occupied for two weeks. He didn’t offer a solution or seem interested in helping me, even though I had an explained the situation and asked for help. He finally walked away & starting typing on the computer. I said if I needed to pay for different rooms I would. He said that’s not the issue. He did find me rooms that were about 5 apart & said there was nothing else he could do. This was after I had already paid, too. The suite had a wet pile of what looked like baby puke/dog puke in the middle of the living room. The spa was broken - they could have told us that prior as we would have made reservations at another hotel. The lamp did not have a lightbulb. To top it off, there was a domestic abuse & the police a few doors down from where the kids were staying. The police showed up, knocked on the kids’ room door. This scared them; they were bawling. Had I been in the room next door, I could have heard/helped. Not acceptable. I am not pleased or impressed. This did not live up to the Hilton standards. We will not stay here again.

10

Steven

12 déc. 2022

·

A séjourné 2 nuits

It was nice. Checked into first room and the tv didn't work they sent a maintenance man right up and then changed our room

It was nice. Checked into first room and the tv didn't work they sent a maintenance man right up and then changed our room

10

Angie

3 juil. 2023

·

A séjourné 2 nuits

I cannot say enough great things about this hotel. It was fabulous. Upon checking in, Eric, who was behind the front desk told me that there was a small issue in booking. I had been at a baseball tournament in the hot sun and rain all day, but he surprised me with an amazing upgrade. I think it had been over booked through a site and we were able to be upgraded to two king suite rooms that adjoined at no extra charge. Made my day as well as the rest of my family. Also was great to provide grilling supplies for the beautiful patio. Just a wonderful overall experience! So wonderful that I booked this same chain in a different location for this upcoming weekend! Great job. Thank you Eric!!

I cannot say enough great things about this hotel. It was fabulous. Upon checking in, Eric, who was behind the front desk told me that there was a small issue in booking. I had been at a baseball tournament in the hot sun and rain all day, but he surprised me with an amazing upgrade. I think it had been over booked through a site and we were able to be upgraded to two king suite rooms that adjoined at no extra charge. Made my day as well as the rest of my family. Also was great to provide grilling supplies for the beautiful patio. Just a wonderful overall experience! So wonderful that I booked this same chain in a different location for this upcoming weekend! Great job. Thank you Eric!!

4

Jorgo

1 déc. 2024

·

A séjourné 2 nuits

The pool and hot tub were not in service during our stay, which was a main draw for the hotel. It would have been helpful to know that when booking. We were told by the front desk host that the hot tub was still open, but when we tried to use it, it was also broken. That’s a detail the front desk should know. We were told that we can use the neighboring hotel’s pool, but he told us their pool was open until midnight, and when we walked to the other hotel a little after 10 they told us that their pool had already closed at 10, which also is a simple detail that the front desk should have known.

The pool and hot tub were not in service during our stay, which was a main draw for the hotel. It would have been helpful to know that when booking. We were told by the front desk host that the hot tub was still open, but when we tried to use it, it was also broken. That’s a detail the front desk should know. We were told that we can use the neighboring hotel’s pool, but he told us their pool was open until midnight, and when we walked to the other hotel a little after 10 they told us that their pool had already closed at 10, which also is a simple detail that the front desk should have known.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Les clients apprécient constamment sa proximité des commerces, des restaurants et des grands axes routiers ; beaucoup mentionnent un cadre sûr, facile et souvent calme.

Avis de voyageur à ce sujet

10

Lucy

23 août 2023

·

A séjourné 1 nuit

The location was great. It felt safe and convenient. We had everything we needed all around the area.

The location was great. It felt safe and convenient. We had everything we needed all around the area.

10

Kristin

26 sept. 2025

·

A séjourné 3 nuits

Convenient location

Convenient location

10

Julie

21 sept. 2023

·

A séjourné 1 nuit

Perfect location for dining and shopping- beautiful property

Perfect location for dining and shopping- beautiful property

10

William

7 avr. 2024

·

Clean rooms. 7 minutes from the Rec Plex. Pool had a little to much chlorine in the pool would be only complaint.

Clean rooms. 7 minutes from the Rec Plex. Pool had a little to much chlorine in the pool would be only complaint.

10

Josh

26 nov. 2023

·

A séjourné 1 nuit

This is my second time staying at this hotel. It is a very nice hotel. Has everything I would look for in a hotel. Shopping and dining right across the street. They also have a good breakfast.

This is my second time staying at this hotel. It is a very nice hotel. Has everything I would look for in a hotel. Shopping and dining right across the street. They also have a good breakfast.

10

Clenisha

28 janv. 2025

·

A séjourné 2 nuits

Great for truckers

Great for truckers

10

Thomas

3 sept. 2025

·

A séjourné 2 nuits

A great place to lay your head. Quiet, even with plenty of other guests around. The hotel is also located with plenty of food options around too.

A great place to lay your head. Quiet, even with plenty of other guests around. The hotel is also located with plenty of food options around too.

10

Christina

27 août 2023

·

A séjourné 1 nuit

Close to shopping

Close to shopping

10

Tony

20 déc. 2024

·

A séjourné 1 nuit

Easy to get to and a nice property with great amenities

Easy to get to and a nice property with great amenities

10

Janet

26 sept. 2025

·

A séjourné 2 nuits

Walking distance to a few resturants and to walmart

Walking distance to a few resturants and to walmart

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est généralement apprécié, bien que les expériences varient ; plusieurs commentaires mentionnent que les plats chauds sont froids ou secs.

Avis de voyageur à ce sujet

8

Lee

15 oct. 2023

·

A séjourné 2 nuits

We liked the room arrangement & breakfast was good

We liked the room arrangement & breakfast was good

10

Bonnie

4 juin 2023

·

A séjourné 2 nuits

The cleanliness of the property. The spaciousness of the room. The eggs our first day were very dry. The cheese omelets the second day were much better.

The cleanliness of the property. The spaciousness of the room. The eggs our first day were very dry. The cheese omelets the second day were much better.

8

Tara

21 avr. 2025

·

A séjourné 2 nuits

Very comfortable bed, room layout was great (one bedroom suite). Breakfast was nice!

Very comfortable bed, room layout was great (one bedroom suite). Breakfast was nice!

10

Joni

2 juil. 2023

·

A séjourné 1 nuit

Very clean, very pretty, nice location, great breakfast, nice staff

Very clean, very pretty, nice location, great breakfast, nice staff

10

Joe

22 mai 2024

·

A séjourné 1 nuit

A nice clean room. Hotel was lovely and the breakfast was great.

A nice clean room. Hotel was lovely and the breakfast was great.

10

Josh

26 nov. 2023

·

A séjourné 1 nuit

This is my second time staying at this hotel. It is a very nice hotel. Has everything I would look for in a hotel. Shopping and dining right across the street. They also have a good breakfast.

This is my second time staying at this hotel. It is a very nice hotel. Has everything I would look for in a hotel. Shopping and dining right across the street. They also have a good breakfast.

10

Greg

20 janv. 2025

·

A séjourné 2 nuits

Excellent hotel that had very friendly and helpful staff. Room was very well equipped and clean. Breakfast was fantastic. Will stay here again the next time we are in the area.

Excellent hotel that had very friendly and helpful staff. Room was very well equipped and clean. Breakfast was fantastic. Will stay here again the next time we are in the area.

6

Elaine

7 avr. 2025

·

A séjourné 1 nuit

Took us over an hr to check in because hotel.com didn’t send our reservation over to the hotel so had to contact hotel.com which took forever until I did a live chat and asked for a real person to talk to. Our room the bed rm tv remote wouldn’t work. The kitchen table legs were very loose. 1 blanket for hide a bed. The maintenance guy came to fix tv said he would be back and never came back when we called again the front desk said he went home early. Breakfast was very cold and I ate at 7:15am

Took us over an hr to check in because hotel.com didn’t send our reservation over to the hotel so had to contact hotel.com which took forever until I did a live chat and asked for a real person to talk to. Our room the bed rm tv remote wouldn’t work. The kitchen table legs were very loose. 1 blanket for hide a bed. The maintenance guy came to fix tv said he would be back and never came back when we called again the front desk said he went home early. Breakfast was very cold and I ate at 7:15am

6

Nicholas

2 mars 2025

·

A séjourné 1 nuit

The room was overall pretty clean. The suite part had a dirty coffee cup and the couch had crumbs all over it. The pool was dirty. There was hair floating around and it had an oily sheen to it. The hot tub didn't work. I told the front desk and they said it was reset and warming up but it didnt seem to be. Breakfast was a very small area and if you want a waffle, be prepared to wait for 10 minutes to get it as there was 1 waffle maker. Eggs did not taste real and all of the food on warmers was cold.

The room was overall pretty clean. The suite part had a dirty coffee cup and the couch had crumbs all over it. The pool was dirty. There was hair floating around and it had an oily sheen to it. The hot tub didn't work. I told the front desk and they said it was reset and warming up but it didnt seem to be. Breakfast was a very small area and if you want a waffle, be prepared to wait for 10 minutes to get it as there was 1 waffle maker. Eggs did not taste real and all of the food on warmers was cold.

6

Dianna

5 févr. 2023

·

A séjourné 1 nuit

Location was perfect for what we needed. Pool was VERY cold. Hot tub jets didn't work. No towels. Hot breakfast items were dry. No extra blankets for pull out bed.

Location was perfect for what we needed. Pool was VERY cold. Hot tub jets didn't work. No towels. Hot breakfast items were dry. No extra blankets for pull out bed.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

8

Nadine

19 mai 2024

·

A séjourné 1 nuit

Patio

Patio

10

Kevin

il y a 2 semaines

·

A séjourné 3 nuits

Na

Na

10

Brooke

il y a 3 semaines

·

A séjourné 1 nuit

From the front desk staff to the clean room and halls we had a great stay!

From the front desk staff to the clean room and halls we had a great stay!

10

Brenda

17 août 2026

·

A séjourné 2 nuits

Girls weekend in Wes Des Moines. We enjoyed our stay very much. Roomy suite, very clean and nice to have kitchenette. Quiet property! Breakfast was hot and well stocked. We will be back next year.

Girls weekend in Wes Des Moines. We enjoyed our stay very much. Roomy suite, very clean and nice to have kitchenette. Quiet property! Breakfast was hot and well stocked. We will be back next year.

2

Shantel

9 août 2026

·

A séjourné 7 nuits

The general manager Allie of the hotel canceled my stay 3 days before check in because they overbooked. She was very nonchalant. The breakfast was horrible so I didn’t eat any of it. The pool and fitness center were small. I would not recommend this hotel.

The general manager Allie of the hotel canceled my stay 3 days before check in because they overbooked. She was very nonchalant. The breakfast was horrible so I didn’t eat any of it. The pool and fitness center were small. I would not recommend this hotel.

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Prix pour les dates à venir

septembre 2026

di	lu	ma	me	je	ve	sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $184	19 $184
20 $143	21 $154	22 $178	23 $172	24 $145	25 $202	26 $145
27 $126	28 $136	29 $136	30 $137

octobre 2026

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