W Amsterdam
476 $US
/nuit
Moyenne pour octobre
Prix pour W Amsterdam
Sélectionnez les dates pour voir les prix et les disponibilités
476 $US
/nuit
Moyenne pour octobre
Prix moyens mensuels
À W Amsterdam, les prix par nuit s'élèvent en moyenne à 279 $US pendant le mois le moins cher (janvier) et à 476 $US pendant le mois le plus cher (octobre), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 279 $US |
| février | 305 $US |
| mars | 316 $US |
| avril | 467 $US |
| mai | 470 $US |
| juin | 433 $US |
| juillet | 398 $US |
| août | 393 $US |
| septembre | 427 $US |
| octobre | 476 $US |
| novembre | 404 $US |
| décembre | 357 $US |
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oct. · 476 $US
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Le plus cher : octobre (env. 476 $US)
Le moins cher : janvier (env. 279 $US)
À propos de cet établissement
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. N'hésitez surtout pas à profiter des nombreuses infrastructures de loisirs q...
Équipements
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. N'hésitez surtout pas à profiter des nombreuses infrastructures de loisirs qui incluent notamment une discothèque, un centre de remise en forme et une piscine extérieure. Cet hôtel propose également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une cheminée dans le hall.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, un service d'arrivée express et un service de départ express. Cet hôtel dispose de 4 salles de réunions pouvant accueillir toutes sortes d'événements.
Repas
Laissez-vous séduire par les spécialités Cuisine méditerranéenne de THE DUCHESS, l'un des 3 restaurants de cet hôtel ou profitez du service d'étage 24 h/24, idéal pour une soirée cocooning en amoureux ou en solo. Détendez-vous devant un verre au bar en bord de piscine ou dans un des 2 bars/lounges de l'hébergement. Un petit déjeuner buffet est servi tous les jours de 07 h 00 à 10 h 30 moyennant un supplément.
Chambres
Les 238 chambres de l'hébergement vous invitent à la détente et comprennent un minibar et une télévision à écran plat. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Une salle de bain semi-ouverte avec des articles de toilette de luxe et un sèche-cheveux est à votre disposition. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et un bureau.
Emplacement
En choisissant W Amsterdam, à Amsterdam, vous aurez la chance de séjourner en plein centre-ville, à quelques pas du site Les 9 ruelles et à 3 minutes à pied du site Place du Dam. Cet hôtel de luxe se trouve à 0,7 km de Marché aux fleurs et à 1,1 km de Place Rembrandt.
À proximité
Singel(0.1 miles)
Palais(0.1 miles)
Les 9 ruelles(0.1 miles)
Place du Dam(0.1 miles)
Canal Herengracht(0.1 miles)
Nieuwe Kerk(0.2 miles)
Madame Tussauds(0.2 miles)
Rokin(0.3 miles)
Musée d'Amsterdam(0.3 miles)
Prinsengracht(0.3 miles)
Warmoesstraat(0.3 miles)
Keizersgracht(0.3 miles)
Université d'Amsterdam(0.4 miles)
Bourse d'Amsterdam(0.4 miles)
Marché aux fleurs(0.4 miles)
L'aéroport principal le plus proche est : Aéroport d'Amsterdam Schiphol (AMS)(10.7 miles)
Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Nettoyage à sec
Emplacement
Spuistraat 175, Burgwallen-Nieuwe Zijde, Amsterdam, Pays-Bas
Singel (0.1 miles)
Palais (0.1 miles)
Les 9 ruelles (0.1 miles)
Place du Dam (0.1 miles)
Canal Herengracht (0.1 miles)
Nieuwe Kerk (0.2 miles)
Options de chambre
34
Chambre Supérieure (Bank)
Détails de la chambre
2 Lits Simples
Couchages 2
258 ft²
ChauffageWi-Fi (gratuit)Lits pliants ou supplémentaires (frais supplémentaires)
12
Suite Studio (Penthouse II Bank)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
646 ft²
ChauffageWi-Fi (gratuit)Salon séparé
8
Fabulous Room, Chambre Supérieure, 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
258 ft²
ChauffageWi-Fi (gratuit)Lits pliants ou supplémentaires (frais supplémentaires)
8
Studio (Loft Suite Bank)
Détails de la chambre
1 Lit Double
Couchages 2
430 ft²
ChauffageWi-Fi (gratuit)Salon séparé
11
Suite Studio (Penthouse II Exchange)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
797 ft²
ChauffageWi-Fi (gratuit)Salon séparéCheminée
6
Chambre, 1 très grand lit (View)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
237 ft²
ChauffageWi-Fi (gratuit)Lits pliants ou supplémentaires (frais supplémentaires)
12
Suite (Urban Bank)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
484 ft²
ChauffageWi-Fi (gratuit)Salon séparéPatioBaignoire à remous privée à l'extérieur
26
Suite Supérieure, 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
323 ft²
ChauffageWi-Fi (gratuit)Salon séparé
21
Suite (Penthouse I Bank)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
1970 ft²
ChauffageWi-Fi (gratuit)Salon séparéCheminée
11
Suite (Supreme Exchange)
Détails de la chambre
1 Lit Double
Couchages 3
431 ft²
ChauffageWi-Fi (gratuit)Salon séparé
10
Suite Deluxe, 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
484 ft²
ChauffageWi-Fi (gratuit)Salon séparé
18
Suite Studio (Penthouse I Exchange)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
1206 ft²
ChauffageWi-Fi (gratuit)Salon séparé
9
Chambre Deluxe, 2 lits une place
Détails de la chambre
2 Lits Simples
Couchages 2
269 ft²
ChauffageWi-Fi (gratuit)Lits pliants ou supplémentaires (frais supplémentaires)
13
Suite « Premier », 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
430 ft²
ChauffageWi-Fi (gratuit)Salon séparé
Avis des voyageurs sur W Amsterdam
8.1
Très bien
Basé sur 939 avis vérifiés
Qui séjourne ici ?
Affaires
19%
Couples
45%
Familles
9%
Groupes
19%
Solo
5%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Le W Amsterdam offre un séjour dynamique et moderne dans un emplacement central, et de nombreux clients louent le personnel accueillant. Cependant, les avis soulignent également des inconvénients récurrents, notamment des odeurs dans les chambres, des aménagements originaux, le bruit de la vie nocturne qui perturbe le sommeil, ainsi que des problèmes occasionnels avec les ascenseurs et les systèmes en chambre.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Le W Amsterdam offre un séjour dynamique et moderne dans un emplacement central, et de nombreux clients louent le personnel accueillant. Cependant, les avis soulignent également des inconvénients récurrents, notamment des odeurs dans les chambres, des aménagements originaux, le bruit de la vie nocturne qui perturbe le sommeil, ainsi que des problèmes occasionnels avec les ascenseurs et les systèmes en chambre.
Le spa, la piscine sur le toit et les salons sont particulièrement appréciés. Les principaux points négatifs incluent les odeurs d'égout ou de moisi, un ménage inégal, des ascenseurs lents ou en panne, et le bruit provenant des DJ ou des boîtes de nuit à proximité. Les chambres sont saluées pour leur style et certaines options d'insonorisation, mais d'autres les trouvent petites ou agencées de manière inhabituelle, avec peu d'intimité ou de vue. Les restaurants Mr Porter et The Duchess reçoivent de bonnes critiques, tandis que la qualité et le rapport qualité-prix du petit-déjeuner varient. Attendez-vous à un établissement élégant avec d'excellentes installations de bien-être et quelques imperfections opérationnelles.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Le spa, la piscine sur le toit et les salons sont particulièrement appréciés, et plusieurs clients ont apprécié le cadre historique unique d'une ancienne banque répartie sur deux bâtiments. Cependant, on trouve des plaintes récurrentes concernant des ascenseurs lents ou en panne, ainsi que des fermetures ou des défauts occasionnels des installations (par exemple, le hammam).
Avis de voyageur à ce sujet
10
Vincent
14 août 2025
·
A séjourné 4 nuits
Best location on the canal and in the middle of Amsterdam. Great bars and rooftop area
Best location on the canal and in the middle of Amsterdam. Great bars and rooftop area
8
Bruce
22 nov. 2025
·
A séjourné 2 nuits
Spa: Very unique inside an old bank vault. The Porter restaurant excellent steak and appetizer Overall $$$$
Spa: Very unique inside an old bank vault. The Porter restaurant excellent steak and appetizer Overall $$$$
4
ulrik
12 nov. 2023
·
A séjourné 2 nuits
Nice room but it was so cold. Outside temp in the room!! Freezing...! and it took the hotel 10 hours to fix the AC (they did after 4 complaints during the whole first day) I would like to get heated at the spa - but fully booked cause you have to book before you arrive i found out Hotel bar at the 6. floor was having events both nights, and closed to hotel guests for having a drink. The lighting system in the room was out of order, and the lights in the closet could not be turned off. After getting heat I had to sleep with the lights on. The second day I complained about the lights. It was fixed by setting up plastic tape on the panels!! W Amsterdam are not worth the money. Service are truly unpersonal and I Would never recommand the hotel to anyone or come back.
Nice room but it was so cold. Outside temp in the room!! Freezing...! and it took the hotel 10 hours to fix the AC (they did after 4 complaints during the whole first day) I would like to get heated at the spa - but fully booked cause you have to book before you arrive i found out Hotel bar at the 6. floor was having events both nights, and closed to hotel guests for having a drink. The lighting system in the room was out of order, and the lights in the closet could not be turned off. After getting heat I had to sleep with the lights on. The second day I complained about the lights. It was fixed by setting up plastic tape on the panels!! W Amsterdam are not worth the money. Service are truly unpersonal and I Would never recommand the hotel to anyone or come back.
10
Josselyne
14 oct. 2024
·
A séjourné 3 nuits
We loved our stay and the staff but four things didn't work...1. When we went to the restaurant they didnt put our order in and we waited almost an hour for a salad...2. The steam room disnt work and that was one of theain reasons we chose the w...and 3. On our last night we ordered dessert via room service...waited more than 20 minutes before we got a call that they were out of any desserts which seems odd....by that time it was too late to. Go out 4. The elevators were pretty banged up not in good repair.but other than that the staff was really superb and responsive and we would return
We loved our stay and the staff but four things didn't work...1. When we went to the restaurant they didnt put our order in and we waited almost an hour for a salad...2. The steam room disnt work and that was one of theain reasons we chose the w...and 3. On our last night we ordered dessert via room service...waited more than 20 minutes before we got a call that they were out of any desserts which seems odd....by that time it was too late to. Go out 4. The elevators were pretty banged up not in good repair.but other than that the staff was really superb and responsive and we would return
6
Robin
24 août 2024
·
A séjourné 1 nuit
The elevator to my room (only one to that side of the building) was broken for 2 days. Luckily I am able to walk stairs. But if someone was not able to do so, how would they be expected to get to their room. For this quality hotel, I find that unacceptable.
The elevator to my room (only one to that side of the building) was broken for 2 days. Luckily I am able to walk stairs. But if someone was not able to do so, how would they be expected to get to their room. For this quality hotel, I find that unacceptable.
10
Ray
4 mars 2025
·
A séjourné 2 nuits
Old building that is converted into a hotel. Beautifully done. The W has actually two buildings. If you stay at one building and want to use the gym or pool, you have to cross the street. It's a very small street so it is actually charming rather than annoying. Pool and spa are GORGEOUS. I also stayed at the W in Barcelona but this one is definitely more impressive. THey also had a cool lounge on top of the building.
Old building that is converted into a hotel. Beautifully done. The W has actually two buildings. If you stay at one building and want to use the gym or pool, you have to cross the street. It's a very small street so it is actually charming rather than annoying. Pool and spa are GORGEOUS. I also stayed at the W in Barcelona but this one is definitely more impressive. THey also had a cool lounge on top of the building.
8
cem galip
20 mai 2024
·
A séjourné 3 nuits
I thought there were balconies in the room,but there arent,the rooftop lounge is not lively as expected even friday and saturday night,maybe htey can make an event for the weekends to make it fuller and livelier
I thought there were balconies in the room,but there arent,the rooftop lounge is not lively as expected even friday and saturday night,maybe htey can make an event for the weekends to make it fuller and livelier
6
Kambiz
2 févr. 2026
·
A séjourné 2 nuits
Sewage smell in the room throughout our stay. Cleaning didn't occur between 11am-5pm and inconveniently when we were inside the room. Dodgy lift's, weren't working properly so had to use the stairs twice.
Sewage smell in the room throughout our stay. Cleaning didn't occur between 11am-5pm and inconveniently when we were inside the room. Dodgy lift's, weren't working properly so had to use the stairs twice.
10
Leslie
8 sept. 2025
·
A séjourné 2 nuits
Great hotel with fabulous pool, unique and luxurious spa, and award worthy steakhouse. Mr Porter (restaurant) for the win!
Great hotel with fabulous pool, unique and luxurious spa, and award worthy steakhouse. Mr Porter (restaurant) for the win!
10
Sandra
27 déc. 2025
·
A séjourné 2 nuits
Enjoyed the spa ambiance and facilities. Breakfast was marvelous.
Enjoyed the spa ambiance and facilities. Breakfast was marvelous.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les commentaires sont mitigés : plusieurs signalent des odeurs dans les chambres, de la poussière ou des toiles d'araignées, et dans un cas, du linge de lit sale, parallèlement à plusieurs mentions de chambres et de parties communes très propres. La constance du ménage est variable.
Avis de voyageur à ce sujet
10
Graham
26 nov. 2025
·
A séjourné 3 nuits
The Hotel and public areas were extremely clean as was my room. All the staff were very helpful and friendly. I booked a cosy room which was far from small having read a review to the contrary. I loved my room. I would stay there again.
The Hotel and public areas were extremely clean as was my room. All the staff were very helpful and friendly. I booked a cosy room which was far from small having read a review to the contrary. I loved my room. I would stay there again.
2
Aryeh
9 sept. 2024
·
A séjourné 2 nuits
huge roach greeted me when I entered the room
huge roach greeted me when I entered the room
10
Patti
4 mai 2024
·
A séjourné 1 nuit
Beautiful and clean
Beautiful and clean
2
Julian
24 août 2024
·
A séjourné 4 nuits
This was our anniverssary trip and becaiae of it I sent emails to the hotel in advance to avoid facing any inconveniences during our stay. Unfortunately things were not handled properly and our stay was a complete mess. We ended up cancelling our booking and stayed at another hotel. I need to point out that Patricia at reception and Ana the manager on duty that night we checked in were both helpful, understanding and professional. Our check in was extremely long, the room I requested was not the one assigned, the ambience at the lobby when we arrived was terrible, there was who seemed to be a sexual worker sitting at the lobby being loud and disrespectful, at the elevator we saw a guy who came down to welcome an escort. That was our welcome. The first room was on the Exchange tower which seems to be undergoing construction, the room was dusty, not properly cleaned, there were stains in the sink, it was a nightmare, so much that we couldn't stay that night and had to come down to reception with our luggage (it was around 1 am) we wanted and obviously wanted to cancel the booking, I walked to 2 other hotels nearby but unfortunately they were fully booked and the next check in time was that day at 3 pm. We ended up staying at the W in another room they gave us but because of the disgusting experience we had the first day we left and had to look for another place which was annoying, disturbing and irritating.
This was our anniverssary trip and becaiae of it I sent emails to the hotel in advance to avoid facing any inconveniences during our stay. Unfortunately things were not handled properly and our stay was a complete mess. We ended up cancelling our booking and stayed at another hotel. I need to point out that Patricia at reception and Ana the manager on duty that night we checked in were both helpful, understanding and professional. Our check in was extremely long, the room I requested was not the one assigned, the ambience at the lobby when we arrived was terrible, there was who seemed to be a sexual worker sitting at the lobby being loud and disrespectful, at the elevator we saw a guy who came down to welcome an escort. That was our welcome. The first room was on the Exchange tower which seems to be undergoing construction, the room was dusty, not properly cleaned, there were stains in the sink, it was a nightmare, so much that we couldn't stay that night and had to come down to reception with our luggage (it was around 1 am) we wanted and obviously wanted to cancel the booking, I walked to 2 other hotels nearby but unfortunately they were fully booked and the next check in time was that day at 3 pm. We ended up staying at the W in another room they gave us but because of the disgusting experience we had the first day we left and had to look for another place which was annoying, disturbing and irritating.
10
Charles A.
5 juin 2024
·
A séjourné 1 nuit
The friendly staff was wonderful. Celine did make our second check in pleasant and the door men were all great! The rooms are small but the whole place was visually pleasing. There was an issue with our room smelling and the ac was on the blink. But the location and restaurants evened it out for us.
The friendly staff was wonderful. Celine did make our second check in pleasant and the door men were all great! The rooms are small but the whole place was visually pleasing. There was an issue with our room smelling and the ac was on the blink. But the location and restaurants evened it out for us.
6
Mercedes
2 sept. 2024
·
A séjourné 2 nuits
Rooms had lots of spider webs They forget the cleaning tool's in the room They forgot floor mat for shower And in general stains of sofas ...pillows dusty
Rooms had lots of spider webs They forget the cleaning tool's in the room They forgot floor mat for shower And in general stains of sofas ...pillows dusty
2
Emily
2 déc. 2023
·
A séjourné 1 nuit
I cannot express how hugely disappointed i am with this hotel. If i could give it a 0 rating, i would. After a long haul flight to Amsterdam to attend an event and a quick one night stay. I went to bed only to discover that the bed sheets were very dirty covered in body hair, skin and other unpleasantries . On the outset the bed looked newly made otherwise i would have alerted the hotel earlier at checkin. As it was very late and i had an early flight to catch the only thing the hotel could offer was change the sheets quickly and i was told by the manager it would be discussed and some sort of resolution/compensation would be communicated to me upon checkout. Because of this problem i was only able to sleep for 3 hours. At check out i was told i was awarded an additional 60 Marriott points and a complimentary taxi to the airport. Not only was i completely baffled by this and i am hugely insulted that the W Amsterdam thinks that this outcome is acceptable. The more i think about it, the angrier i am. I don’t even think i could buy a cup of coffee with 60 extra points. TBH I do not need the points nor am i looking for a freebie. I was hoping to stay at a nice clean hotel. Its the principal that they think 60 extra points and a taxi ride would be sufficient to make this situation acceptable. The hotel has not contacted me since. Not only have they lost a client, they have massively degraded their own brand. I will never stay at the W Amsterdam again.
I cannot express how hugely disappointed i am with this hotel. If i could give it a 0 rating, i would. After a long haul flight to Amsterdam to attend an event and a quick one night stay. I went to bed only to discover that the bed sheets were very dirty covered in body hair, skin and other unpleasantries . On the outset the bed looked newly made otherwise i would have alerted the hotel earlier at checkin. As it was very late and i had an early flight to catch the only thing the hotel could offer was change the sheets quickly and i was told by the manager it would be discussed and some sort of resolution/compensation would be communicated to me upon checkout. Because of this problem i was only able to sleep for 3 hours. At check out i was told i was awarded an additional 60 Marriott points and a complimentary taxi to the airport. Not only was i completely baffled by this and i am hugely insulted that the W Amsterdam thinks that this outcome is acceptable. The more i think about it, the angrier i am. I don’t even think i could buy a cup of coffee with 60 extra points. TBH I do not need the points nor am i looking for a freebie. I was hoping to stay at a nice clean hotel. Its the principal that they think 60 extra points and a taxi ride would be sufficient to make this situation acceptable. The hotel has not contacted me since. Not only have they lost a client, they have massively degraded their own brand. I will never stay at the W Amsterdam again.
4
Mohammed
25 août 2025
·
A séjourné 4 nuits
To the Management, W Amsterdam, I am writing to express my profound disappointment regarding our recent stay from August 21-25. I booked two rooms as an anniversary gift for my parents, but the service was a complete disaster. Upon arrival, we waited 10-15 minutes for luggage assistance. At check-in, despite mentioning my Expedia Platinum VIP status, we were denied a room upgrade due to a "fully booked" hotel. I asked for a good room for my parents, but we were given two impractical, tiny rooms (505 and 329). My parents' room had no privacy. When I raised this, staff were unhelpful, stating, "this is what we have." My room, 505, was left uncleaned for two days despite repeated complaints. A filthy corridor bin attracted flies and smelled horrible for two days. I have video evidence of the poor cleaning, showing unchanged bed linens, my charging cables under the duvet, an uncleaned toilet, and unreplaced essentials like toilet paper, towels, and water. Finally, at check-out, we waited over an hour for a bellman. We eventually had to haul our own luggage to reception, only to find a bellman standing by, doing nothing. This entire experience was a continuous series of failures. I expected a high level of service from the W brand, but the lack of cleanliness and helpful staff was inexcusable. I request an explanation and a plan to address these serious service failures. Sincerely, Mohammed
To the Management, W Amsterdam, I am writing to express my profound disappointment regarding our recent stay from August 21-25. I booked two rooms as an anniversary gift for my parents, but the service was a complete disaster. Upon arrival, we waited 10-15 minutes for luggage assistance. At check-in, despite mentioning my Expedia Platinum VIP status, we were denied a room upgrade due to a "fully booked" hotel. I asked for a good room for my parents, but we were given two impractical, tiny rooms (505 and 329). My parents' room had no privacy. When I raised this, staff were unhelpful, stating, "this is what we have." My room, 505, was left uncleaned for two days despite repeated complaints. A filthy corridor bin attracted flies and smelled horrible for two days. I have video evidence of the poor cleaning, showing unchanged bed linens, my charging cables under the duvet, an uncleaned toilet, and unreplaced essentials like toilet paper, towels, and water. Finally, at check-out, we waited over an hour for a bellman. We eventually had to haul our own luggage to reception, only to find a bellman standing by, doing nothing. This entire experience was a continuous series of failures. I expected a high level of service from the W brand, but the lack of cleanliness and helpful staff was inexcusable. I request an explanation and a plan to address these serious service failures. Sincerely, Mohammed
6
Kelly
5 nov. 2023
·
A séjourné 4 nuits
Every thin crevice in my room seemed to be filled with dust and dust balls. The walls in the two rooms I stayed in seem to have spots of yucky things stuck to them that no one ever seems to bother wipe down. These are a few of the many things that highlight the fall of what was probably a very cool hotel at some point. Maybe they don’t care because they make their money from the loud club that woke me up several times throughout the night. I checked out early even though I had prepaid and my reservation was nonreturnable.
Every thin crevice in my room seemed to be filled with dust and dust balls. The walls in the two rooms I stayed in seem to have spots of yucky things stuck to them that no one ever seems to bother wipe down. These are a few of the many things that highlight the fall of what was probably a very cool hotel at some point. Maybe they don’t care because they make their money from the loud club that woke me up several times throughout the night. I checked out early even though I had prepaid and my reservation was nonreturnable.
6
Alex
25 févr. 2025
·
A séjourné 1 nuit
Staff is very helpful and the restaurants are excellent. Unfortunately the hotel is let down by the quality of the rooms and room cleanliness
Staff is very helpful and the restaurants are excellent. Unfortunately the hotel is let down by the quality of the rooms and room cleanliness
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres élégantes, dont certaines sont spacieuses et calmes, sont louées, mais beaucoup soulignent leur petite taille, leur agencement original avec salle de bains ouverte, un manque d'intimité/de vue et un accès difficile entre les bâtiments ou les étages. Le bruit provenant des DJ ou des lieux voisins, ainsi que certains problèmes de climatisation/de commandes, affectent certaines chambres.
Avis de voyageur à ce sujet
6
Mark
7 sept. 2025
·
A séjourné 1 nuit
Great location. All staff that we dealt with were excellent.Small lobby which draws a crowd during the check in process. Our room setup was crazy, with a large shower and a separate large toilet space with no bathroom. Instead there is a sink behind the bed. The curtains are also weird. When open you can see directly into the rooms opposite and they can see into yours meaning that anytime you are doing anything private in your room you need to close the curtains. The buildings used to be a bank and a telephone exchange and trying to keep the authenticity of these buildings means that compromises in the set up have been made.
Great location. All staff that we dealt with were excellent.Small lobby which draws a crowd during the check in process. Our room setup was crazy, with a large shower and a separate large toilet space with no bathroom. Instead there is a sink behind the bed. The curtains are also weird. When open you can see directly into the rooms opposite and they can see into yours meaning that anytime you are doing anything private in your room you need to close the curtains. The buildings used to be a bank and a telephone exchange and trying to keep the authenticity of these buildings means that compromises in the set up have been made.
4
Hubert
30 juin 2025
·
A séjourné 1 nuit
This is an expensive hotel. I was expecting better. There is no lobby to speak of. Just a tiny corner where you check in. The room was incredibly small. It was barely possible to get around the bed. There was no separate bathroom. The shower and the sink are basically in the bedroom. Only the toilet gets a separate room. There’s only two small elevators to service the whole hotel. It is not uncommon to wait several minutes for an elevator, and when it gets there you can’t get in because it’s full! The hotel is in a good location but there is no worthwhile view from any of the rooms. Our room was on the central courtyard and I could see everything in the rooms on the other side. Which means they could see in mine if I didn’t fully close the drapes. No privacy. Staff is nice, but they talk to you in a slightly condescending way. There are many hotels in Amsterdam that are nicer and cheaper. This one was a miss.
This is an expensive hotel. I was expecting better. There is no lobby to speak of. Just a tiny corner where you check in. The room was incredibly small. It was barely possible to get around the bed. There was no separate bathroom. The shower and the sink are basically in the bedroom. Only the toilet gets a separate room. There’s only two small elevators to service the whole hotel. It is not uncommon to wait several minutes for an elevator, and when it gets there you can’t get in because it’s full! The hotel is in a good location but there is no worthwhile view from any of the rooms. Our room was on the central courtyard and I could see everything in the rooms on the other side. Which means they could see in mine if I didn’t fully close the drapes. No privacy. Staff is nice, but they talk to you in a slightly condescending way. There are many hotels in Amsterdam that are nicer and cheaper. This one was a miss.
10
Jon
15 sept. 2025
·
A séjourné 2 nuits
Beautiful rooms, amazing design and top-notch staff. Perfect location for central Amsterdam
Beautiful rooms, amazing design and top-notch staff. Perfect location for central Amsterdam
4
David
4 juil. 2025
·
A séjourné 1 nuit
The AC in the first room we were given was broken. We were moved to a second room where the AC worked well on the lower level, but not on the second where the bed was located. Also, the flooring around the bed was multi-step, dangerous when you go to the bathroom in the night. Strangely designed. Breakfast at The Porter was great and the staff at the hotel are very nice and accommodating. Nice location.
The AC in the first room we were given was broken. We were moved to a second room where the AC worked well on the lower level, but not on the second where the bed was located. Also, the flooring around the bed was multi-step, dangerous when you go to the bathroom in the night. Strangely designed. Breakfast at The Porter was great and the staff at the hotel are very nice and accommodating. Nice location.
8
Katie
18 févr. 2025
·
A séjourné 1 nuit
Didn’t like the room as you could see in all the rooms on the other side, no view outside
Didn’t like the room as you could see in all the rooms on the other side, no view outside
8
Roger
26 sept. 2023
·
A séjourné 2 nuits
I had wanted to stay here since it was finished a few years ago. There was confusion when I checked in as they said they couldnt find the reservation-even though I had a confirmation letter from the hotel. (it was there it was their system.) As it was highly rated and expensive, I expected the rooms to be perfect. The bathroom type layout is not user friendly, and the counter finishes were worn. The electronic drapes system didnt work, and there was no way to adjust the ac. So it really wasnt worth the price.
I had wanted to stay here since it was finished a few years ago. There was confusion when I checked in as they said they couldnt find the reservation-even though I had a confirmation letter from the hotel. (it was there it was their system.) As it was highly rated and expensive, I expected the rooms to be perfect. The bathroom type layout is not user friendly, and the counter finishes were worn. The electronic drapes system didnt work, and there was no way to adjust the ac. So it really wasnt worth the price.
2
Michel
29 janv. 2026
·
A séjourné 3 nuits
We can only express our profound disappointment and dissatisfaction. The room has a low ceiling, and when the restaurant provides entertainment with a DJ, it significantly disrupts guests, making it impossible for them to sleep. Upon checkout, the reception staff asked if I wished to review the bill. I confirmed I did. However, they still processed the charge on my card, even though there was a problem with the "Porter" restaurant bill. There was an overcharge of €100 on the bill. The waiter was completely self-absorbed and paid no attention to his clients. The steak, which I requested blue rare, was served medium. This was deplorable. I brought up the unresolved issue again when collecting my luggage. I was assured that the matter would be resolved, but in fact, nothing has happened. No follow-up whatsoever. This is unacceptable for a hotel of this category."
We can only express our profound disappointment and dissatisfaction. The room has a low ceiling, and when the restaurant provides entertainment with a DJ, it significantly disrupts guests, making it impossible for them to sleep. Upon checkout, the reception staff asked if I wished to review the bill. I confirmed I did. However, they still processed the charge on my card, even though there was a problem with the "Porter" restaurant bill. There was an overcharge of €100 on the bill. The waiter was completely self-absorbed and paid no attention to his clients. The steak, which I requested blue rare, was served medium. This was deplorable. I brought up the unresolved issue again when collecting my luggage. I was assured that the matter would be resolved, but in fact, nothing has happened. No follow-up whatsoever. This is unacceptable for a hotel of this category."
2
Crane
18 août 2025
·
A séjourné 2 nuits
Let me start by saying the service at this hotel was wonderful. However, the property itself is the strangest setting I have ever been. Our room was on floor 5, but we had to get off on floor 4 and walk 10mins before climbing lots of stairs to reach a section that is labelled level 5. You cannot access our room by elevator you must walk. Also, the entire floor hallway has 0 windows, 0 natural lighting. It felt like we were in a wwII bunker. The hotel was filled with odd photography, I suppose they are contemporary art but they are definitely not child friendly, they are images depicting sexually explicit images. Overall I this is not a 5 star hotel. We actually shortened our stay at this hotel and went to a different one because we disliked it so much. I would not recommend this hotel for families.. or people who enjoy natural lighting or normal architecture… not an underground tunnel.
Let me start by saying the service at this hotel was wonderful. However, the property itself is the strangest setting I have ever been. Our room was on floor 5, but we had to get off on floor 4 and walk 10mins before climbing lots of stairs to reach a section that is labelled level 5. You cannot access our room by elevator you must walk. Also, the entire floor hallway has 0 windows, 0 natural lighting. It felt like we were in a wwII bunker. The hotel was filled with odd photography, I suppose they are contemporary art but they are definitely not child friendly, they are images depicting sexually explicit images. Overall I this is not a 5 star hotel. We actually shortened our stay at this hotel and went to a different one because we disliked it so much. I would not recommend this hotel for families.. or people who enjoy natural lighting or normal architecture… not an underground tunnel.
10
Laurent
5 déc. 2025
·
A séjourné 1 nuit
Mooie grote kamer. Volledig geluidsdicht en dat in een drukke stad.
Mooie grote kamer. Volledig geluidsdicht en dat in een drukke stad.
6
Daniel
5 avr. 2025
·
A séjourné 1 nuit
Nice building. The room window was high up and we couldn’t see outside. Felt like we were in an attic. You can only have a breakfast buffet for €35 each. We were surprised since we only wanted a small breakfast. Staff was helpful in general. centrally located, which was good for walking to different sites.
Nice building. The room window was high up and we couldn’t see outside. Felt like we were in an attic. You can only have a breakfast buffet for €35 each. We were surprised since we only wanted a small breakfast. Staff was helpful in general. centrally located, which was good for walking to different sites.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est fréquemment décrit comme chaleureux et serviable, le personnel allant au-delà de ses fonctions lors d'occasions spéciales et pour résoudre les problèmes. Néanmoins, les clients signalent un enregistrement lent ou chaotique, des téléphones sans réponse, des lacunes de ménage, des frustrations liées aux dépôts/facturations et un service inégal au bar/restaurant.
Avis de voyageur à ce sujet
10
Graham
26 nov. 2025
·
A séjourné 3 nuits
The Hotel and public areas were extremely clean as was my room. All the staff were very helpful and friendly. I booked a cosy room which was far from small having read a review to the contrary. I loved my room. I would stay there again.
The Hotel and public areas were extremely clean as was my room. All the staff were very helpful and friendly. I booked a cosy room which was far from small having read a review to the contrary. I loved my room. I would stay there again.
10
Shaheryar
14 oct. 2025
·
A séjourné 5 nuits
Our stay at the W was an absolute experience! We were celebrating our anniversary, and Melissa at the front desk went above and beyond — we arrived to find champagne, roses, and chocolates waiting in our room. We were also treated to complimentary drinks at the W Lounge, which was such a lovely touch. The entire team, from the bell staff to housekeeping to the concierge, was exceptionally hospitable and courteous. Thank you for making our anniversary so special and memorable!
Our stay at the W was an absolute experience! We were celebrating our anniversary, and Melissa at the front desk went above and beyond — we arrived to find champagne, roses, and chocolates waiting in our room. We were also treated to complimentary drinks at the W Lounge, which was such a lovely touch. The entire team, from the bell staff to housekeeping to the concierge, was exceptionally hospitable and courteous. Thank you for making our anniversary so special and memorable!
10
Marshall
2 avr. 2023
·
A séjourné 3 nuits
Everything was good, from email correspondence with Naomi before check-in to the service by Julian at check-in to checkout. It was awesome
Everything was good, from email correspondence with Naomi before check-in to the service by Julian at check-in to checkout. It was awesome
8
Sofie
22 juil. 2025
·
A séjourné 1 nuit
Het was een goede locatie maar de checkin moet sneller. Wij hebben bijna 10 minuten moeten wachten voor we geholpen werden. Na aangeven datikn partner jarig was hebben ze hier verder niks mee gedaan.
Het was een goede locatie maar de checkin moet sneller. Wij hebben bijna 10 minuten moeten wachten voor we geholpen werden. Na aangeven datikn partner jarig was hebben ze hier verder niks mee gedaan.
10
Daniel
7 janv. 2026
·
A séjourné 1 nuit
Wonderful hotel and incredible team. Special thank you to Nikola from Scotland, Javier & Anastasia, due to the weather we had to extend our stay by 2 days, their ability to be so flexible and welcoming during this somewhat stressful time was fantastic. Thank you again - really looking forward to returning this summer.
Wonderful hotel and incredible team. Special thank you to Nikola from Scotland, Javier & Anastasia, due to the weather we had to extend our stay by 2 days, their ability to be so flexible and welcoming during this somewhat stressful time was fantastic. Thank you again - really looking forward to returning this summer.
4
Nicole
5 déc. 2023
·
A séjourné 2 nuits
The hotel itself was fine. The lifts either didn’t work or took so long to reach any floor it become annoying. There was a awful smell in our room asked 3 times for someone to look at it and each time a new staff member was stood at reception who didn’t have any record of us asking to check the room so it never got sorted. Staff unfriendly seems annoyed when you went to reception to ask anything. For the money I paid it wasn’t worth it to be honest. Also the city tax isn’t included in your room charge so when you check out you get hit with €100 in tax.
The hotel itself was fine. The lifts either didn’t work or took so long to reach any floor it become annoying. There was a awful smell in our room asked 3 times for someone to look at it and each time a new staff member was stood at reception who didn’t have any record of us asking to check the room so it never got sorted. Staff unfriendly seems annoyed when you went to reception to ask anything. For the money I paid it wasn’t worth it to be honest. Also the city tax isn’t included in your room charge so when you check out you get hit with €100 in tax.
8
JESSICA KATHLEEN
20 sept. 2024
·
A séjourné 2 nuits
Lovely hotel in a perfect location! The only issue was a cleaning issue that the hotel contacted me about directly after we checked out which was really good of them! We celebrated two massive events here and they left us balloons, flowers (actually my favourite flower oddly!) and a cake with Prosecco it was so adorable!!! Would only stay here when we return!!
Lovely hotel in a perfect location! The only issue was a cleaning issue that the hotel contacted me about directly after we checked out which was really good of them! We celebrated two massive events here and they left us balloons, flowers (actually my favourite flower oddly!) and a cake with Prosecco it was so adorable!!! Would only stay here when we return!!
6
Kara
12 août 2025
·
A séjourné 1 nuit
The room was beautiful for sure. The service was poor. I sat for breakfast and 3 other tables who arrived after me were served & their food arrived before anyone took my order. Check-in was very slow because there was only 1 person working. A staff member asked came into my room without knocking & asked if I was checking out - I wasn't.
The room was beautiful for sure. The service was poor. I sat for breakfast and 3 other tables who arrived after me were served & their food arrived before anyone took my order. Check-in was very slow because there was only 1 person working. A staff member asked came into my room without knocking & asked if I was checking out - I wasn't.
10
Sevket
8 déc. 2025
·
A séjourné 3 nuits
All staff was very good and smile face. Espaecially nicole, natali, jimmy and other all friends😊🙏❤️
All staff was very good and smile face. Espaecially nicole, natali, jimmy and other all friends😊🙏❤️
4
Mohammed
25 août 2025
·
A séjourné 4 nuits
To the Management, W Amsterdam, I am writing to express my profound disappointment regarding our recent stay from August 21-25. I booked two rooms as an anniversary gift for my parents, but the service was a complete disaster. Upon arrival, we waited 10-15 minutes for luggage assistance. At check-in, despite mentioning my Expedia Platinum VIP status, we were denied a room upgrade due to a "fully booked" hotel. I asked for a good room for my parents, but we were given two impractical, tiny rooms (505 and 329). My parents' room had no privacy. When I raised this, staff were unhelpful, stating, "this is what we have." My room, 505, was left uncleaned for two days despite repeated complaints. A filthy corridor bin attracted flies and smelled horrible for two days. I have video evidence of the poor cleaning, showing unchanged bed linens, my charging cables under the duvet, an uncleaned toilet, and unreplaced essentials like toilet paper, towels, and water. Finally, at check-out, we waited over an hour for a bellman. We eventually had to haul our own luggage to reception, only to find a bellman standing by, doing nothing. This entire experience was a continuous series of failures. I expected a high level of service from the W brand, but the lack of cleanliness and helpful staff was inexcusable. I request an explanation and a plan to address these serious service failures. Sincerely, Mohammed
To the Management, W Amsterdam, I am writing to express my profound disappointment regarding our recent stay from August 21-25. I booked two rooms as an anniversary gift for my parents, but the service was a complete disaster. Upon arrival, we waited 10-15 minutes for luggage assistance. At check-in, despite mentioning my Expedia Platinum VIP status, we were denied a room upgrade due to a "fully booked" hotel. I asked for a good room for my parents, but we were given two impractical, tiny rooms (505 and 329). My parents' room had no privacy. When I raised this, staff were unhelpful, stating, "this is what we have." My room, 505, was left uncleaned for two days despite repeated complaints. A filthy corridor bin attracted flies and smelled horrible for two days. I have video evidence of the poor cleaning, showing unchanged bed linens, my charging cables under the duvet, an uncleaned toilet, and unreplaced essentials like toilet paper, towels, and water. Finally, at check-out, we waited over an hour for a bellman. We eventually had to haul our own luggage to reception, only to find a bellman standing by, doing nothing. This entire experience was a continuous series of failures. I expected a high level of service from the W brand, but the lack of cleanliness and helpful staff was inexcusable. I request an explanation and a plan to address these serious service failures. Sincerely, Mohammed
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Constamment central et piétonnier, à proximité de la place du Dam, des canaux et des principaux sites touristiques. Certains trouvent le quartier animé la nuit.
Avis de voyageur à ce sujet
10
Vincent
14 août 2025
·
A séjourné 4 nuits
Best location on the canal and in the middle of Amsterdam. Great bars and rooftop area
Best location on the canal and in the middle of Amsterdam. Great bars and rooftop area
8
David
17 août 2025
·
A séjourné 2 nuits
Great concept for an hotel. Superb spa facilities. Easy to get to and great connection to the city centre with main attractions easily walkable.
Great concept for an hotel. Superb spa facilities. Easy to get to and great connection to the city centre with main attractions easily walkable.
10
RICHARD
15 déc. 2024
·
A séjourné 1 nuit
Great hotel in good location
Great hotel in good location
10
Dominik
14 nov. 2024
·
A séjourné 3 nuits
Hotel is very nicely located in the heart of Amsterdam. Personel is super friendly and helpful. Rooftop bar and restaurant are great for meetings and to relax. Spa and gym areas are lovely but in the other building so be prepared to cross the street. Rooms are big enough and offer good features. I would definitely recommend it to anyone.
Hotel is very nicely located in the heart of Amsterdam. Personel is super friendly and helpful. Rooftop bar and restaurant are great for meetings and to relax. Spa and gym areas are lovely but in the other building so be prepared to cross the street. Rooms are big enough and offer good features. I would definitely recommend it to anyone.
10
Séverine
28 août 2025
·
A séjourné 3 nuits
Hotel très bien placé.
Hotel très bien placé.
8
Nina
12 oct. 2025
·
A séjourné 3 nuits
The team at the W Amsterdam were brilliant, very friendly and welcoming. Location was great, quieter but easier to get around to other areas. Lovely room bar the coffee machine that didn't work!
The team at the W Amsterdam were brilliant, very friendly and welcoming. Location was great, quieter but easier to get around to other areas. Lovely room bar the coffee machine that didn't work!
8
John
8 mai 2023
·
A séjourné 3 nuits
Couldn’t be more centrally located. On a canal, tram stop 1 block away, easy 10 minute walk to Centrale Station.
Couldn’t be more centrally located. On a canal, tram stop 1 block away, easy 10 minute walk to Centrale Station.
10
Reid
1 mars 2024
·
A séjourné 3 nuits
Great location, friendly staff
Great location, friendly staff
10
Ken
22 mai 2023
·
A séjourné 3 nuits
Modern rooms in historical buildings. Amazing staff with great amenities. Would recommend to anyone. Close to everything Amsterdam!
Modern rooms in historical buildings. Amazing staff with great amenities. Would recommend to anyone. Close to everything Amsterdam!
10
Mette G
14 nov. 2025
·
A séjourné 1 nuit
Sentralt, moderne.
Sentralt, moderne.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les restaurants sur place, en particulier Mr Porter et The Duchess, reçoivent de nombreux éloges. La qualité, la température, le rapport qualité-prix et le service du petit-déjeuner sont inégaux, et le service au salon/bar peut être lent.
Avis de voyageur à ce sujet
10
Josef
26 juil. 2025
·
A séjourné 3 nuits
Was a special trip and the hotel lived up to our expectations - all the staff were lovely and very helpful. We had spa treatments and spent time in the spa and had a lovely experience
Was a special trip and the hotel lived up to our expectations - all the staff were lovely and very helpful. We had spa treatments and spent time in the spa and had a lovely experience
8
Bruce
22 nov. 2025
·
A séjourné 2 nuits
Spa: Very unique inside an old bank vault. The Porter restaurant excellent steak and appetizer Overall $$$$
Spa: Very unique inside an old bank vault. The Porter restaurant excellent steak and appetizer Overall $$$$
8
Marcos
19 janv. 2024
·
A séjourné 5 nuits
It is a great hotel with very good atmosphere. The restaurants and lounges are great! The hotel rooms are trendy and comfortable although the quality of the amenities could be a little better. The bed is very good for a good night of sleep. The towels could be a size larger as well. The SPA is nice with many pools and good sauna and hamaman. The location is very good, just behind the royal palace and the new church. The staff is nice and well trained. The hotel looks a little weary as updating and renovations in certain areas are advisable.
It is a great hotel with very good atmosphere. The restaurants and lounges are great! The hotel rooms are trendy and comfortable although the quality of the amenities could be a little better. The bed is very good for a good night of sleep. The towels could be a size larger as well. The SPA is nice with many pools and good sauna and hamaman. The location is very good, just behind the royal palace and the new church. The staff is nice and well trained. The hotel looks a little weary as updating and renovations in certain areas are advisable.
10
Keith
8 sept. 2025
·
A séjourné 1 nuit
The restaurant is a separate property on the roof, beautiful but a little snobby…spa is amazing 10 stars and dining room service amazing
The restaurant is a separate property on the roof, beautiful but a little snobby…spa is amazing 10 stars and dining room service amazing
4
Jose
13 sept. 2024
·
A séjourné 1 nuit
W is highly over rated. The hotel is in a great location but the years have passed and this is highly visible. The hotel needs a refurbishment. The breakfast was quite good.
W is highly over rated. The hotel is in a great location but the years have passed and this is highly visible. The hotel needs a refurbishment. The breakfast was quite good.
8
Christopher
12 juin 2025
·
A séjourné 3 nuits
The room was very comfortable and the space was well presented and an enjoyable experience. The service in the W 6th floor cocktail bar was only so-so, unfortunately.
The room was very comfortable and the space was well presented and an enjoyable experience. The service in the W 6th floor cocktail bar was only so-so, unfortunately.
10
Heiko
22 nov. 2023
·
A séjourné 4 nuits
Ein erstklassiges Hotel mit perfektem Service und hervorragender Küche im Restaurant " The duchess". Hervorragendes, internationales Perso al.
Ein erstklassiges Hotel mit perfektem Service und hervorragender Küche im Restaurant " The duchess". Hervorragendes, internationales Perso al.
8
Kerry
5 janv. 2026
·
A séjourné 1 nuit
Breakfast was a joke for price and options and eggs was cold
Breakfast was a joke for price and options and eggs was cold
10
Leslie
8 sept. 2025
·
A séjourné 2 nuits
Great hotel with fabulous pool, unique and luxurious spa, and award worthy steakhouse. Mr Porter (restaurant) for the win!
Great hotel with fabulous pool, unique and luxurious spa, and award worthy steakhouse. Mr Porter (restaurant) for the win!
2
Samer
20 juil. 2023
·
A séjourné 4 nuits
Radisoon blue is better than our W experience. Nothing about the hotel except location is good. The service is terrible had to carry our own suitcase to the room. Breakfast service was very bad. The Dutch diner was so bad a seabass took more than 1.30 min and came while having desert. The room IS not cosy and extremely cold. Best thing was the hot waTer in shower to keep you warm. Definitely not value for money.
Radisoon blue is better than our W experience. Nothing about the hotel except location is good. The service is terrible had to carry our own suitcase to the room. Breakfast service was very bad. The Dutch diner was so bad a seabass took more than 1.30 min and came while having desert. The room IS not cosy and extremely cold. Best thing was the hot waTer in shower to keep you warm. Definitely not value for money.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Alexandra
la semaine dernière
·
A séjourné 5 nuits
Rien à dire ! Emplacement idéal, service et chambre parfait
Rien à dire ! Emplacement idéal, service et chambre parfait
4
Michele
5 juil. 2026
·
A séjourné 2 nuits
Nous avons dû attendre près d’une heure avant de pouvoir faire le check-in, car il n’y avait que deux personnes pour accueillir tous les clients. Une fois dans la chambre, la personne chargée de remplir le minibar est entrée sans frapper, alors que mon mari venait tout juste de sortir de la douche. C’était très désagréable et particulièrement intrusif. Enfin, la chambre était très mal insonorisée. Nous entendions les personnes de la chambre au-dessus marcher, ainsi que la musique du bar, qui résonnait dans toute la chambre. Je n’ai pas pu dormir.
Nous avons dû attendre près d’une heure avant de pouvoir faire le check-in, car il n’y avait que deux personnes pour accueillir tous les clients. Une fois dans la chambre, la personne chargée de remplir le minibar est entrée sans frapper, alors que mon mari venait tout juste de sortir de la douche. C’était très désagréable et particulièrement intrusif. Enfin, la chambre était très mal insonorisée. Nous entendions les personnes de la chambre au-dessus marcher, ainsi que la musique du bar, qui résonnait dans toute la chambre. Je n’ai pas pu dormir.
10
THIERRY
24 oct. 2025
·
A séjourné 5 nuits
situation exceptionnelle, accueil parfait, chambre toptout etait bien merci
situation exceptionnelle, accueil parfait, chambre toptout etait bien merci
10
Séverine
28 août 2025
·
A séjourné 3 nuits
Hotel très bien placé.
Hotel très bien placé.
6
Isabelle
18 juil. 2025
·
A séjourné 1 nuit
Nous avons été déçu de la propreté et de la qualité des serviettes Nous avons demandé un early check in et ils devaient nous appeler dès que la chambre était prête mais ils n’ont jamais appelé. Nous avons attendu très longtemps Pas un service hôtel 5 étoiles Déjeuner très bien
Nous avons été déçu de la propreté et de la qualité des serviettes Nous avons demandé un early check in et ils devaient nous appeler dès que la chambre était prête mais ils n’ont jamais appelé. Nous avons attendu très longtemps Pas un service hôtel 5 étoiles Déjeuner très bien
Politiques de l’établissement
Arrivée
Départ
Arrivée à partir de 15:00
Avant 12:00
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Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
novembre 2026
di | lu | ma | me | je | ve | sa |
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Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-23: 1127.5838527648925USD
- 2026-10-24: 1011.5771650985718USD
- 2026-10-25: 287.21269223785396USD
- 2026-10-26: 372.78677398986815USD
- 2026-10-27: 732.677519618225USD
- 2026-10-28: 739.8924065338134USD
- 2026-10-29: 325.89007740859984USD
- 2026-10-30: 305.96273573226927USD
- 2026-10-31: 304.9079225059509USD
- 2026-11-01: 286.14020535202025USD
- 2026-11-02: 335.3879088691711USD
- 2026-11-03: 404.10562675704955USD
- 2026-11-04: 442.81880365219115USD
- 2026-11-05: 354.1663943069458USD
- 2026-11-06: 411.6148809494018USD
- 2026-11-07: 401.05868101959226USD
- 2026-11-08: 305.9883745033264USD
- 2026-11-09: 348.5155749809265USD
- 2026-11-10: 357.94014792633055USD
- 2026-11-11: 411.6148809494018USD
- 2026-11-12: 370.07091024932856USD
- 2026-11-13: 392.89037367095943USD
- 2026-11-14: 363.54488583450313USD
- 2026-11-15: 324.8425455932617USD
- 2026-11-16: 396.38028900222776USD
- 2026-11-17: 430.39336638717646USD
- 2026-11-18: 420.99333829193114USD
- 2026-11-19: 354.1663943069458USD
- 2026-11-20: 383.47950892181393USD
- 2026-11-21: 392.4149966705322USD
- 2026-11-22: 291.24461118927USD
- 2026-11-23: 334.221002935791USD
- 2026-11-24: 316.0907681854248USD
- 2026-11-25: 320.04843725585937USD
- 2026-11-26: 317.31558355636594USD
- 2026-11-27: 371.7456347747802USD
- 2026-11-28: 433.7968619674682USD
- 2026-11-29: 286.14020535202025USD
- 2026-11-30: 306.07482843933104USD
- 2026-12-01: 315.4532857818603USD
- 2026-12-02: 347.1217830162048USD
- 2026-12-03: 334.221002935791USD
- 2026-12-04: 370.2301441101074USD
- 2026-12-05: 372.92334317703245USD
- 2026-12-06: 286.14020535202025USD
- 2026-12-07: 306.07482843933104USD
- 2026-12-08: 320.04843725585937USD
- 2026-12-09: 317.6798934005737USD
- 2026-12-10: 306.07482843933104USD
- 2026-12-11: 334.9881149658203USD
- 2026-12-12: 337.7433256736755USD
- 2026-12-13: 299.9797746734619USD
- 2026-12-14: 315.4532857818603USD
- 2026-12-15: 327.187159928894USD
- 2026-12-16: 315.4532857818603USD
- 2026-12-17: 296.69633691177364USD
- 2026-12-18: 334.221002935791USD
- 2026-12-19: 334.221002935791USD
- 2026-12-20: 295.010844102478USD
- 2026-12-21: 330.0828027320862USD
- 2026-12-22: 315.4532857818603USD
- 2026-12-23: 317.80866840133666USD
Le personnel de la réception vous accueillera sur place. Pour toute question, veuillez contacter l’hébergement aux coordonnées indiquées sur la confirmation de réservation. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. Vous devez réserver à l'avance l'accès à la piscine et le bain à remous situé dans le spa. L'accès est limité à 2 heures.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
- Des conditions d'annulation spéciales peuvent s'appliquer aux réservations de groupes (plus de 8 chambres pour le même hébergement, aux mêmes dates)
- Cet hébergement accepte les cartes de crédit et les espèces
- Cet hébergement se réserve le droit de procéder à une pré-autorisation sur votre carte de paiement avant votre arrivée.
- Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un extincteur, un détecteur de fumée, un système de sécurité, une trousse de secours et un éclairage extérieur
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- Pour les soins spa, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- Si vous souhaitez amener votre animal de compagnie, veuillez contacter directement l'hébergement au moyen des coordonnées fournies dans la confirmation de réservation. Les animaux de compagnie font l'objet d'un supplément (voir section « Frais »).
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
- Le petit déjeuner buffet coûte environ 35 EUR par personne
- Internet dans la chambre (par câble) : 10 EUR par tranche de 24 heures (le tarif peut varier)
- Service de voiturier : 95 EUR par jour
- Animaux de compagnie : 121 EUR par hébergement (tarif pouvant varier selon la durée du séjour), auxquels s'ajoutent 100 EUR de frais de nettoyage par séjour
- Les animaux d'assistance ne sont soumis à aucuns frais.
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
- Lit d'appoint : 80.0 EUR par nuit
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Nettoyage à sec
Activités
Piscine
Piscine intérieure
Piscine extérieure
Piscine extérieure chauffée
Musique live
Pool (Indoor)
Mobilier d'extérieur
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Services
Centre d'affaires
Nettoyage à sec
Ménage
Salle de banquet
Coffre-fort
Consigne à bagage
Zone fumeurs
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Concierge Services
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Hammam
Massage
Spa et centre de bien-être
Salon de coiffure/Beauté
Soins pour le visage
Petit-déjeuner en chambre
Chambres hypoallergéniques
Beach Sun Loungers
Wheelchair Accessible (Limited)
Connexion Internet
Wi-fi gratuit
Parking
Parking