Hampton Inn & Suites Syracuse/Carrier Circle

Great for my dogs. Had to pay extra $75 at property. The bathroom had very long dark hairs on walls and floor. Sawdust on the floor near bathroom door and moulding coming off the wall. I did show the staff as I didn't want to be blamed for the damage because of my dogs. Staff at checkout seemed unfazed about the suggestion that the room needed a better cleaning. There was a staff meeting in lobby and I believe the manager of housekeeping acted like sawdust on the floors was a normal occurrence. There were also beads on the floor from the previous guest. Obviously there was no vacuuming prior to our stay... Very loud at night from people running on 3rd floor above us all night. Great for dogs, very nice room if it was cleaner, hard to sleep secondary to noise. 2 areas w poopie bags, which was nice. Nice breakfast and breakfast attendant.

room clean staff friendly, breakfast fresh, parking fine

The room was super clean, everything was so kid friendly and the staff were all so incredible. Definitely a great stay!

Staff was very helpful and the room was very comfortable.

The first day no body wash. On our last night there, we noticed trash under the sofa, Doritos under the bedskirt, red stuff (don't know and don't care) on our down comforter. Also, the bathroom sink drain had lots of hair in it. I could see sloppiness with one thing but five issues. That's poor or lazy house keeping.