Paradiso Corporate

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I arrived a day early due to my own mixup with travel dates from the UK. Staff at reception were super friendly and helpful the hotel was full I’m not sure how but they managed to accommodate me after a few internal conversations. All the staff were so helpful as my Portuguese is minimal. Europe should take a lesson off crayon customer service

Terrible property. Portrayed inaccurately on Expedia. Dirty, outdated, bugs in room, and a very unsafe area.

The minute I walked onto the building the staff were very friendly, Gabriela (I hope that was her name) was patient with me as I used google translate to communicate. She even used the english she knew to help me as well. The facilities were clean and modern. The restaurant staff were also very kind, Jardel was willing to use google translator to communicate with me. I asked to try tapioca for breakfast and Daniel made me a sweet and savory option without me asking just so I could try both, so nice! I felt very safe and taken care of. They even let me store my bag for a couple hours so I could wait by the pool till my next hotel check in. My only complaint was that the bed was a bit hard, but that is just me bejng picky. So go stay! Its great!

the room was ok, the first problem was tv was internet tv but could not connect to netflix, had 3 different people from hotel to fix problem but they could not. they blamed it on the internet but my tablet could connect, resturant was good and they had a parking lot. area of hotel was in the middle of no where,