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FV By Serain Residences

From

189 US$
/ noche
FV By Serain Residences - Image 1
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From

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/ noche

Acerca de esta propiedad

Te sentirás como en casa, o incluso mejor, gracias a detalles como una sauna y un frigorífico, además de un horno y una placa de cocina. Y eso por no mencionar las toallas, el hervidor eléctrico, los utensilios de cocina y la tostadora.
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  • WiFi gratuito

  • Piscina

  • Piscina cubierta

  • Pool (Indoor)

  • Terraza

  • Fitness Center (nearby)

Ubicación

179 Alfred Street, Brisbane, Queensland, Australia

Opciones de habitación

Apartamento estándar, 2 habitaciones

Detalles de la oferta

1 Cama Doble Grande
1 Cama Doble Grande

Capacidad: 4

861 ft²

Balcón
Aire acondicionado
Cocina
Nevera
Patio

Two-Bedroom Superior Apartment

Detalles de la oferta

1 Cama Doble Extragrande
1 Cama Doble Extragrande

Capacidad: 4

753 ft²

Balcón
Aire acondicionado
Cocina
Nevera
Patio
Piscina al aire libre

Apartamento estándar, 1 habitación

Detalles de la oferta

1 Cama Doble Grande

Capacidad: 2

592 ft²

Balcón
Aire acondicionado
Cocina
Nevera
Patio

One-Bedroom Apartment with Rooftop Access

Detalles de la oferta

1 Cama Doble Grande

Capacidad: 2

592 ft²

Balcón
Aire acondicionado
Cocina
Nevera
Patio
Piscina al aire libre

One-Bedroom Apartment with Balcony

Detalles de la oferta

1 Cama Doble Grande

Capacidad: 2

592 ft²

Balcón
Aire acondicionado
Cocina
Nevera
Patio

Reseñas de los huéspedes sobre FV By Serain Residences

4

Marrilyn

IAN-logo

7 jul 2026

·

Se alojó 3 noches

Mold in the kitchen tap and through the dishwasher, the handles fall apart
Mold in the kitchen tap and through the dishwasher, the handles fall apart

2

Arioki

IAN-logo

12 feb 2026

·

Se alojó 1 noche

When I checked into this hotel and entered my room, I found that the large glass panel of the balcony door was completely shattered into small pieces. I do not know the cause. Of course, I immediately called the hotel management to report the issue. After waiting for a considerable amount of time, I was told at around 7:00 PM that I had two options: either receive a 100% refund and cancel the booking, or stay in the room as it was. Because the situation was clearly dangerous, I requested a room change. However, I was told that there were no spare rooms available and that if I was not satisfied, I should cancel. This was communicated to me by a operater. I understand that she was likely following instructions from her superior, so I do not believe this was her personal decision. I then asked whether I could receive a discount instead. I was told that a 30% discount would be provided, although it would take some time for the credit to be processed. To be honest, I would have preferred a room change rather than a 30% discount. I have photos and videos documenting the condition of the room. Please let me know how I can send them to your office, or kindly provide the appropriate email address. In any case, I would like to request the 30% refund as discussed. You may contact at your company for confirmation of the details.
When I checked into this hotel and entered my room, I found that the large glass panel of the balcony door was completely shattered into small pieces. I do not know the cause. Of course, I immediately called the hotel management to report the issue. After waiting for a considerable amount of time, I was told at around 7:00 PM that I had two options: either receive a 100% refund and cancel the booking, or stay in the room as it was. Because the situation was clearly dangerous, I requested a room change. However, I was told that there were no spare rooms available and that if I was not satisfied, I should cancel. This was communicated to me by a operater. I understand that she was likely following instructions from her superior, so I do not believe this was her personal decision. I then asked whether I could receive a discount instead. I was told that a 30% discount would be provided, although it would take some time for the credit to be processed. To be honest, I would have preferred a room change rather than a 30% discount. I have photos and videos documenting the condition of the room. Please let me know how I can send them to your office, or kindly provide the appropriate email address. In any case, I would like to request the 30% refund as discussed. You may contact at your company for confirmation of the details.

4

Andrew

EXP-logo

13 dic 2025

·

Se alojó 4 noches

No furniture on balcony. No soap in shower. There were extra pillows but they didnt have pillow cases. There was an iron but no ironing board. Check in process was too rigid.
No furniture on balcony. No soap in shower. There were extra pillows but they didnt have pillow cases. There was an iron but no ironing board. Check in process was too rigid.

8

Simon

IAN-logo

27 oct 2025

·

Se alojó 9 noches

Unsatisafactory stay. I was disappointed that FV had removed car parking for guests, however, the car park entry was always crowded and problematic. Was a quick 2-3 min walk to offset parking in Agnes St (though metered parking). Check in was via the convenience shop across the road - strange, but easy. Apartment was good in size - kitchen had very limited tablewear and crockery. Only provided with x 3 very flat pillows (requested additional though not provided). There was no seating or table available on the winter balcony which was disappointing. Bedroom had no bed side lamps and TV located in loungeroom only. The underside and rim of the coffee table had not been cleaned in a long time - there was a lot of mould evident. The bathroom and laundy were dusty and attention to detail needed on the shower recess and edges - filthy. No information was provided re amentities (had to look up) and WIFI complex and poor.
Unsatisafactory stay. I was disappointed that FV had removed car parking for guests, however, the car park entry was always crowded and problematic. Was a quick 2-3 min walk to offset parking in Agnes St (though metered parking). Check in was via the convenience shop across the road - strange, but easy. Apartment was good in size - kitchen had very limited tablewear and crockery. Only provided with x 3 very flat pillows (requested additional though not provided). There was no seating or table available on the winter balcony which was disappointing. Bedroom had no bed side lamps and TV located in loungeroom only. The underside and rim of the coffee table had not been cleaned in a long time - there was a lot of mould evident. The bathroom and laundy were dusty and attention to detail needed on the shower recess and edges - filthy. No information was provided re amentities (had to look up) and WIFI complex and poor.

2

Diane

EXP-logo

11 oct 2025

·

Se alojó 3 noches

Apartment was filthy - dirty walks, carpet, broken fixtures. Stale smell. After complaining on the day 1 it was only late on day 2 that the call centre/ reception had the manager with authority offer to clean the apartment or provide a minor 10% discount. As we were leaving early the next day we accepted the discount via Expedia, although they were not able to achieve the full discount despite seeing the manager’s offer in writing.
Apartment was filthy - dirty walks, carpet, broken fixtures. Stale smell. After complaining on the day 1 it was only late on day 2 that the call centre/ reception had the manager with authority offer to clean the apartment or provide a minor 10% discount. As we were leaving early the next day we accepted the discount via Expedia, although they were not able to achieve the full discount despite seeing the manager’s offer in writing.

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

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Entrada

Salida

De 15:00 a 22:00

Antes de la(s) 10:00


Interesante

Políticas e información adicionales sobre esta propiedad.

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Precios para las próximas fechas

octubre 2026
noviembre 2026

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Precios en USD para 2 huéspedes, actualizados a diario.



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