Vinpearl Resort & Spa Ha Long
US$ 82
/noite
Média para outubro
Preços para Vinpearl Resort & Spa Ha Long
Selecione datas para ver preços e disponibilidade
US$ 82
/noite
Média para outubro
Preços médios mensais
Em Vinpearl Resort & Spa Ha Long , o preço por noite é, em média, US$ 80 no mês mais barato (novembro) e US$ 142 no mês mais caro (julho), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 91 |
| fevereiro | US$ 92 |
| março | US$ 90 |
| abril | US$ 119 |
| maio | US$ 127 |
| junho | US$ 142 |
| julho | US$ 142 |
| agosto | US$ 109 |
| setembro | US$ 102 |
| outubro | US$ 82 |
| novembro | US$ 80 |
| dezembro | US$ 83 |
J
F
M
A
M
J
J
A
S
out. · US$ 82
O
N
D
Mais caro: julho (aprox. US$ 142)
Mais barato: novembro (aprox. US$ 80)
Sobre este alojamento
Luxury resort with private beach, multiple swimming pools, and a full-service spa in Ha Long.
Localização
Vinpearl Resort & Spa Ha Long , em Bai Chay, está numa praia privativa. Se tem planos para fazer algumas compras, então deve visitar Mercado Cái Dăm e Mercado Noturno de Ha Long, ao passo que se prefere explorar a beleza da natureza local, Baía de Hạ Long e Praia de Bãi Cháy são para si. Vai viajar com crianças? Considere visitar Parque Sun World Ha Long e Typhoon Water Park.
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Localização
Reu Island, Bai Chay Ward, Quang Ninh, Ha Long, Vietname
Opções de quartos
8
Suite King Executiva
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
818 ft²
Vista para o marVarandaAr condicionadoCofre de segurançaCasa de banho privada
6
Quarto King Deluxe com Terraço
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 2
409 ft²
VarandaAr condicionadoCofre de segurançaCasa de banho privada
6
Quarto Deluxe (Vista Mar)
Detalhes do quarto
1 Cama De Casal
Dormidas 2
409 ft²
Vista para o marVarandaAr condicionadoCofre de segurançaCasa de banho privada
4
Quarto Twin Deluxe
Detalhes do quarto
2 Camas Individuais
Dormidas 2
409 ft²
VarandaAr condicionadoCofre de segurançaCasa de banho privada
5
Deluxe Twin Ocean View Free 02 Children Sharing Bed
Detalhes do quarto
2 Camas Individuais
Dormidas 2
409 ft²
Vista para o marVarandaAr condicionadoCofre de segurançaCasa de banho privada
6
Quarto Deluxe com Terraço
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
409 ft²
VarandaAr condicionadoCofre de segurançaCasa de banho privada
7
Quarto Deluxe
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
409 ft²
VarandaAr condicionadoCofre de segurançaCasa de banho privada
4
Quarto Duplo ou Twin Deluxe
Detalhes do quarto
2 Camas Individuais
Dormidas 2
409 ft²
VarandaAr condicionadoCofre de segurançaCasa de banho privada
8
Suíte Executiva
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
818 ft²
Vista para o marVarandaAr condicionadoCofre de segurançaCasa de banho privada
5
Quarto Twin Deluxe (Vista Mar)
Detalhes do quarto
2 Camas Individuais
Dormidas 2
409 ft²
Vista para o marVarandaAr condicionadoCofre de segurançaCasa de banho privada
7
Deluxe King Free 02 Children Sharing Bed
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
409 ft²
VarandaAr condicionadoCofre de segurançaCasa de banho privada
4
Quarto Duplo ou Twin Deluxe com Terraço
Detalhes do quarto
2 Camas Individuais
Dormidas 2
409 ft²
VarandaAr condicionadoCofre de segurançaCasa de banho privada
6
Deluxe King Ocean View Free 02 Children Sharing Bed
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
409 ft²
Vista para o marVarandaAr condicionadoCofre de segurançaCasa de banho privada
4
Quarto Twin Deluxe Com Terraço
Detalhes do quarto
2 Camas Individuais
Dormidas 2
409 ft²
VarandaAr condicionadoCofre de segurançaCasa de banho privada
Avaliações dos hóspedes sobre Vinpearl Resort & Spa Ha Long
8.8
Fabuloso
Com base em 3.142 avaliações verificadas
Quem se hospeda aqui?
Negócios
4%
Casal
46%
Família
34%
Grupos
14%
Individual
1%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Viajantes elogiam o Vinpearl Resort & Spa Ha Long pela sua localização deslumbrante em uma ilha, vistas abrangentes da baía, grandes piscinas e funcionários geralmente simpáticos, enquanto os comentários sobre a qualidade da comida, a consistência do serviço e a manutenção variam, especialmente durante períodos de pico e eventos.
Saiba maisIsto foi útil?
O que pensam os hóspedes
Viajantes elogiam o Vinpearl Resort & Spa Ha Long pela sua localização deslumbrante em uma ilha, vistas abrangentes da baía, grandes piscinas e funcionários geralmente simpáticos, enquanto os comentários sobre a qualidade da comida, a consistência do serviço e a manutenção variam, especialmente durante períodos de pico e eventos.
Muitos apreciaram as frequentes transferências de barco que facilitam o acesso, juntamente com opções de lazer como sauna, spa, academia e uma praia privativa. As desvantagens comuns incluem preços altos e qualidade inconsistente da comida com horários limitados, ocasionais barreiras de idioma e serviço lento ou impessoal, falhas na limpeza das áreas comuns, alguns equipamentos desatualizados ou problemas de manutenção e ruído ou instalações interrompidas durante grandes casamentos e períodos de alta temporada de famílias. Espere uma estadia pitoresca no estilo resort com comodidades notáveis, mas planeje-se em torno da balsa e ajuste as expectativas em relação à comida e à qualidade do serviço.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Grandes piscinas ao ar livre e aquecidas, um spa/sauna, academia e uma praia privativa são os destaques, com convenientes transferências de barco para a ilha. Algumas instalações mostram sinais de desgaste e há problemas ocasionais de manutenção ou disponibilidade.
Avaliações dos hóspedes relacionadas
10
Margaret
11 de ago. de 2024
·
A estadia foi de 1 noite
VP is on its own island with a private beach and 3 pools. You check in on the mainland, then take their ferry to the resort. The resort itself is beautiful and enormous. There are 3 restaurants on site with 1 buffet restaurant that offers so much variety of food that we didn’t find the need to get off the island. We really enjoyed our stay because it has the feel of being on a resort. The only feedback is make the indoor pool available during the day when iis too hot to swim outdoor and the outdoor pool available at night when the water cools at night.
VP is on its own island with a private beach and 3 pools. You check in on the mainland, then take their ferry to the resort. The resort itself is beautiful and enormous. There are 3 restaurants on site with 1 buffet restaurant that offers so much variety of food that we didn’t find the need to get off the island. We really enjoyed our stay because it has the feel of being on a resort. The only feedback is make the indoor pool available during the day when iis too hot to swim outdoor and the outdoor pool available at night when the water cools at night.
10
Wooi Boon
23 de dez. de 2022
·
A estadia foi de 3 noites
The most outstanding facility for us at Vinpearl Resort in cold December is their heated indoor pool on the 3rd floor. You can have a comfortable swim early in the morning or late at night, and the pool was relatively empty each time we visited it over our three-night stay. The boat transfer to and from the ferry terminal to the resort island is frequent and convenient, allowing us to make frequent trip out to Halong town and visit the seafood restaurants nearby the ferry terminal. The resort's breakfast spread was generous with both western and local dishes. Do try their prepare-on-request beef, chicken or meat ball pho (soup rice noodles), excellent. The rooms were spacious, clean and generally comfortable. All in all, an enjoyable stay.
The most outstanding facility for us at Vinpearl Resort in cold December is their heated indoor pool on the 3rd floor. You can have a comfortable swim early in the morning or late at night, and the pool was relatively empty each time we visited it over our three-night stay. The boat transfer to and from the ferry terminal to the resort island is frequent and convenient, allowing us to make frequent trip out to Halong town and visit the seafood restaurants nearby the ferry terminal. The resort's breakfast spread was generous with both western and local dishes. Do try their prepare-on-request beef, chicken or meat ball pho (soup rice noodles), excellent. The rooms were spacious, clean and generally comfortable. All in all, an enjoyable stay.
8
Olli
30 de nov. de 2025
·
A estadia foi de 1 noite
We found the hotel to be stylish and well maintained, with a pool area that looked inviting. The outdoor pool water was a little chilly, but still fine for swimming. The free sauna was a nice perk, though cleanliness could be improved — the same cotton swab lay on the floor for three days, towels were scattered around, and the benches were worn with some nails sticking out. My wife visited the women’s sauna, where an Asian group of women were bathing in their underwear and someone was washing laundry in the sink. The floor and drains were full of hair, which was unpleasant. On the positive side, breakfast was excellent with plenty of variety. The hotel gym was decent and allowed for a good workout, with cold drinks and bananas available. Overall, we enjoyed our stay. We had originally booked just one night, but ended up staying for four nights.
We found the hotel to be stylish and well maintained, with a pool area that looked inviting. The outdoor pool water was a little chilly, but still fine for swimming. The free sauna was a nice perk, though cleanliness could be improved — the same cotton swab lay on the floor for three days, towels were scattered around, and the benches were worn with some nails sticking out. My wife visited the women’s sauna, where an Asian group of women were bathing in their underwear and someone was washing laundry in the sink. The floor and drains were full of hair, which was unpleasant. On the positive side, breakfast was excellent with plenty of variety. The hotel gym was decent and allowed for a good workout, with cold drinks and bananas available. Overall, we enjoyed our stay. We had originally booked just one night, but ended up staying for four nights.
10
Christian
25 de mar. de 2025
·
A estadia foi de 1 noite
This hotel is on its own island. The rooms with a terrace exit are exceptional. The food options vary from traditional dishes to the exceptional Italian restaurant inside the hotel. The laundry service is exceptional. It’s its own self contained island and everyone that is there is supposed to be there. The breakfast buffet is memorable. The hotel and staff have options to accommodate every kind of need. There was constant follow up on how the experience be is going and any concerns are immediately addressed. This is one of the most luxurious hotels I have ever been a guest at. Don’t forget sunscreen, the pool is large and the bike riding area is huge. This experience will not disappoint.
This hotel is on its own island. The rooms with a terrace exit are exceptional. The food options vary from traditional dishes to the exceptional Italian restaurant inside the hotel. The laundry service is exceptional. It’s its own self contained island and everyone that is there is supposed to be there. The breakfast buffet is memorable. The hotel and staff have options to accommodate every kind of need. There was constant follow up on how the experience be is going and any concerns are immediately addressed. This is one of the most luxurious hotels I have ever been a guest at. Don’t forget sunscreen, the pool is large and the bike riding area is huge. This experience will not disappoint.
10
Nia
3 de fev. de 2025
·
A estadia foi de 1 noite
Breathtaking location for Ha Long Bay. Customer service made check run smoothly and helped to bring luggage directly to room. Love that they offer 24 hour private shuttle to mainland and have facial recognition to be able to go back and forth from main land making things run efficiently. The rooms were clean, modern, and balcony view was beautiful. Buffet was delicious and had a variety of food well seasoned along with view of the ocean. Many activities to do on island from pool, gym, spa, and pickleball. Only compliant is that the jacuzzi didn't work at spa when I went in evening. Prices were affordable for stay and 5 star treatment. The steakhouse restaurant had great customer service, delicious food, and amazing atmosphere with lighting for dinner time.
Breathtaking location for Ha Long Bay. Customer service made check run smoothly and helped to bring luggage directly to room. Love that they offer 24 hour private shuttle to mainland and have facial recognition to be able to go back and forth from main land making things run efficiently. The rooms were clean, modern, and balcony view was beautiful. Buffet was delicious and had a variety of food well seasoned along with view of the ocean. Many activities to do on island from pool, gym, spa, and pickleball. Only compliant is that the jacuzzi didn't work at spa when I went in evening. Prices were affordable for stay and 5 star treatment. The steakhouse restaurant had great customer service, delicious food, and amazing atmosphere with lighting for dinner time.
10
My
29 de mar. de 2024
·
A estadia foi de 1 noite
The property is marvelously maintained. The buffet has food for everyone and the quality of ingredients are very high. Very big pools both inside and outside. Inside heated outside not. Wish they post a sign to say so.
The property is marvelously maintained. The buffet has food for everyone and the quality of ingredients are very high. Very big pools both inside and outside. Inside heated outside not. Wish they post a sign to say so.
6
NGURANG
11 de ago. de 2024
·
A estadia foi de 11 noites
The property is a good place however has very limited recreation and sports facilities. With an island so beautiful. The spaces could be utilized better.
The property is a good place however has very limited recreation and sports facilities. With an island so beautiful. The spaces could be utilized better.
10
Joe
4 de mai. de 2025
·
A estadia foi de 2 noites
Absolutely unreal from start to finish. Was VERY pleased on all aspects and will definitely be back again. Food was excellent. Ferry shuttle was always running, pool was amazing, beautiful views, sauna/steam room was a great touch. Loved it all!!
Absolutely unreal from start to finish. Was VERY pleased on all aspects and will definitely be back again. Food was excellent. Ferry shuttle was always running, pool was amazing, beautiful views, sauna/steam room was a great touch. Loved it all!!
10
Robert
20 de out. de 2025
·
A estadia foi de 6 noites
Clean, good size room with good balcony overlooking the swimming pools and great view over Ha Long Bay towards the World Heritage Site 1800 limestone humps in the bay. Service was excellent and the hotel was beautiful with marble throughout, loveely statues and fountains and beaiutifully kept extensive gardens and trees. Indoor swimming pool also provided and sauna, steam room jacuzzi. Highly recommended.
Clean, good size room with good balcony overlooking the swimming pools and great view over Ha Long Bay towards the World Heritage Site 1800 limestone humps in the bay. Service was excellent and the hotel was beautiful with marble throughout, loveely statues and fountains and beaiutifully kept extensive gardens and trees. Indoor swimming pool also provided and sauna, steam room jacuzzi. Highly recommended.
10
Mark
28 de out. de 2024
·
A estadia foi de 3 noites
Enjoyed a 4 day / 3 night stay. The outdoor pool is very spacious with beautiful scenery of the bay.
Enjoyed a 4 day / 3 night stay. The outdoor pool is very spacious with beautiful scenery of the bay.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Os quartos e as áreas comuns são geralmente limpos, com muitos hóspedes descrevendo a propriedade como impecável. Reclamações recorrentes citam a demora na remoção das mesas no buffet e questões de higiene nas áreas de sauna/vapor, além de poeira ou detritos ocasionais na praia.
Avaliações dos hóspedes relacionadas
8
Robert
28 de dez. de 2024
·
A estadia foi de 1 noite
The property was immaculate and the staff were all very friendly, knowlegable, helpful and fluent in English. The only problem we encountered was our room temperature was very hot and i could not adjust the thermostat.
The property was immaculate and the staff were all very friendly, knowlegable, helpful and fluent in English. The only problem we encountered was our room temperature was very hot and i could not adjust the thermostat.
10
Felicity
12 de nov. de 2025
·
A estadia foi de 3 noites
The whole experience was exceptional. The cleanliness, the service, the food, the pool
The whole experience was exceptional. The cleanliness, the service, the food, the pool
8
Olli
30 de nov. de 2025
·
A estadia foi de 1 noite
We found the hotel to be stylish and well maintained, with a pool area that looked inviting. The outdoor pool water was a little chilly, but still fine for swimming. The free sauna was a nice perk, though cleanliness could be improved — the same cotton swab lay on the floor for three days, towels were scattered around, and the benches were worn with some nails sticking out. My wife visited the women’s sauna, where an Asian group of women were bathing in their underwear and someone was washing laundry in the sink. The floor and drains were full of hair, which was unpleasant. On the positive side, breakfast was excellent with plenty of variety. The hotel gym was decent and allowed for a good workout, with cold drinks and bananas available. Overall, we enjoyed our stay. We had originally booked just one night, but ended up staying for four nights.
We found the hotel to be stylish and well maintained, with a pool area that looked inviting. The outdoor pool water was a little chilly, but still fine for swimming. The free sauna was a nice perk, though cleanliness could be improved — the same cotton swab lay on the floor for three days, towels were scattered around, and the benches were worn with some nails sticking out. My wife visited the women’s sauna, where an Asian group of women were bathing in their underwear and someone was washing laundry in the sink. The floor and drains were full of hair, which was unpleasant. On the positive side, breakfast was excellent with plenty of variety. The hotel gym was decent and allowed for a good workout, with cold drinks and bananas available. Overall, we enjoyed our stay. We had originally booked just one night, but ended up staying for four nights.
10
Zubair
11 de mar. de 2023
·
A estadia foi de 13 noites
What an amazing Hotel, set onnits own island with ferry transfers to the mainland every few minutes. The condition of the hotel and surroundings were excellent. Cleanliness and hygiene were really really good. The jewels in the crown were the Staff, they were 1st class and did everything they could to make our stay amazing. As far as 5 star hotels in Vietnam go, this has to be the best one we've stayed at. We found HaLong Bay area to be a little quiet, so we asked to transfer part of our stay to VinPearl In Nha Trang (I'll do a review on that resort a little later), the staff were extremely helpful and organised everything for us. I have to say, I've stayed in Hundreds of hotels and this one is by Far the best I've stayed at. Cannot fault anything. Well done VinPearl HaLong Bay and thank you for a fabulous experience.
What an amazing Hotel, set onnits own island with ferry transfers to the mainland every few minutes. The condition of the hotel and surroundings were excellent. Cleanliness and hygiene were really really good. The jewels in the crown were the Staff, they were 1st class and did everything they could to make our stay amazing. As far as 5 star hotels in Vietnam go, this has to be the best one we've stayed at. We found HaLong Bay area to be a little quiet, so we asked to transfer part of our stay to VinPearl In Nha Trang (I'll do a review on that resort a little later), the staff were extremely helpful and organised everything for us. I have to say, I've stayed in Hundreds of hotels and this one is by Far the best I've stayed at. Cannot fault anything. Well done VinPearl HaLong Bay and thank you for a fabulous experience.
10
UIYOUNG
16 de set. de 2022
·
A estadia foi de 1 noite
친절하고 깔끔합니다
친절하고 깔끔합니다
10
SHU CHING
26 de dez. de 2024
·
A estadia foi de 1 noite
飯店距離下龍灣本島五分鐘船程，每20分鐘一班有接駁船，整座飯店看似整修過，豪華漂亮，可悠閒散步海灘，還有超大泳池，四周庭園極美，早餐也好吃，真是個人間天堂。缺點:窗簾灰塵太多，導致過敏。
飯店距離下龍灣本島五分鐘船程，每20分鐘一班有接駁船，整座飯店看似整修過，豪華漂亮，可悠閒散步海灘，還有超大泳池，四周庭園極美，早餐也好吃，真是個人間天堂。缺點:窗簾灰塵太多，導致過敏。
8
Paul
16 de nov. de 2025
·
A estadia foi de 2 noites
Staff are amazing. Place is lovely. Rooms are good. Food is excellent especially the Pavillion and Italian restaurants. You feel like a VIP all the time. Only criticism relates to the Bayview restaurnat where you have breakfast (and if you wish a buffet at lunch and/or dinner) - I know we are dealing with high volumes, but there was a lack of cleanliness in regard to the tables. After a group leave a table, the table should be cleared AND wiped down properly - shaking the placements onto the floor is not sufficient. This was not a one-off but a systematic issue - and one easliy sorted.
Staff are amazing. Place is lovely. Rooms are good. Food is excellent especially the Pavillion and Italian restaurants. You feel like a VIP all the time. Only criticism relates to the Bayview restaurnat where you have breakfast (and if you wish a buffet at lunch and/or dinner) - I know we are dealing with high volumes, but there was a lack of cleanliness in regard to the tables. After a group leave a table, the table should be cleared AND wiped down properly - shaking the placements onto the floor is not sufficient. This was not a one-off but a systematic issue - and one easliy sorted.
10
Sylvia
20 de fev. de 2025
·
A estadia foi de 2 noites
Excellent stay! Amazing views, wonderful staff, super clean and high class.
Excellent stay! Amazing views, wonderful staff, super clean and high class.
2
Joost
4 de mai. de 2023
·
A estadia foi de 3 noites
We booked and requested (in writing) a high-level room with pool and ocean view (which is what we paid extra for); Room wasn’t on a high level, and guest relations started arguing it was (while we witnessed the guests before us checking in 2 floors higher); The room didn’t have a pool view; The room’s television connections didn’t work; The balcony could not be used as it stank outdoors. We had to spend time complaining, were frustrated the room wasn’t as promised and TV didn’t work. We changed rooms and were offered some fruit for our trouble. In our next room: The TV worked; We requested housekeeping to clean our room, and left the room so they could clean; We had to spend time complaining, were frustrated the room wasn’t cleaned as promised and to make it worse, housekeeping lied that they in fact cleaned the room, but didn’t want to touch our stuff, while the bed wasn’t made up, towels weren't changed, bins weren’t emptied and toiletries not replenished. We were offered orange juice as compensation; The fridge stank and didn’t work properly – it wasn’t even cool; Given we experienced a lot of troubles by now, we were offered a room upgrade, but only for our last night. On other occasions: The private beach was littered with small Styrofoam pallets, some plastic bottles and some other waste, so we could not use the beach; Food prices in restaurants are bad value for money and gave me food poisoning; Staff speak poor English.
We booked and requested (in writing) a high-level room with pool and ocean view (which is what we paid extra for); Room wasn’t on a high level, and guest relations started arguing it was (while we witnessed the guests before us checking in 2 floors higher); The room didn’t have a pool view; The room’s television connections didn’t work; The balcony could not be used as it stank outdoors. We had to spend time complaining, were frustrated the room wasn’t as promised and TV didn’t work. We changed rooms and were offered some fruit for our trouble. In our next room: The TV worked; We requested housekeeping to clean our room, and left the room so they could clean; We had to spend time complaining, were frustrated the room wasn’t cleaned as promised and to make it worse, housekeeping lied that they in fact cleaned the room, but didn’t want to touch our stuff, while the bed wasn’t made up, towels weren't changed, bins weren’t emptied and toiletries not replenished. We were offered orange juice as compensation; The fridge stank and didn’t work properly – it wasn’t even cool; Given we experienced a lot of troubles by now, we were offered a room upgrade, but only for our last night. On other occasions: The private beach was littered with small Styrofoam pallets, some plastic bottles and some other waste, so we could not use the beach; Food prices in restaurants are bad value for money and gave me food poisoning; Staff speak poor English.
10
Evelina
6 de nov. de 2025
·
A estadia foi de 2 noites
Otrolig frukostbuffé, rent rum, skön säng, trevlig personal!
Otrolig frukostbuffé, rent rum, skön säng, trevlig personal!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são espaçosos e confortáveis, muitos com varandas e vistas amplas da baía. Alguns hóspedes relataram decoração desatualizada, problemas de manutenção (geladeiras/ar condicionado/TV) ou erros de alocação e isolamento acústico limitado, o que causa ruído.
Avaliações dos hóspedes relacionadas
10
Alfred
16 de set. de 2025
·
A estadia foi de 1 noite
Amazing place overall. Some facilities are a bit worn out such as stand lamps, fridge in our room wasn't working, and TV needs some proper reset as some apps doesn't properly install anymore. Despite all those, the big question is would we come back again? Definitely, my son had fun and loved every other areas it offers. The office room is also very quiet and has good net speed if you plan to do some work just incase. It has a souvenir store which sells family friendly items, and also offers over counter medicines on the clinic. However if you need very specific needs or items you may need to travel outside the island.
Amazing place overall. Some facilities are a bit worn out such as stand lamps, fridge in our room wasn't working, and TV needs some proper reset as some apps doesn't properly install anymore. Despite all those, the big question is would we come back again? Definitely, my son had fun and loved every other areas it offers. The office room is also very quiet and has good net speed if you plan to do some work just incase. It has a souvenir store which sells family friendly items, and also offers over counter medicines on the clinic. However if you need very specific needs or items you may need to travel outside the island.
2
Bianca
21 de dez. de 2025
·
A estadia foi de 2 noites
Sub par hotel, littered with fake reviews on other sites, certainly did not live up to a 5 star hotel. Loud non sounproofed rooms, with dated and worn fittings and carpets. The hotel was hosting a large wedding which meant all but 1 resturant on the island was available to non wedding guests. The wedding was loud and continued with parts music around the pool area all day and night until 4am, resulting in poor quality sleep if any. The hotel has a policy of no outside food on the island, which if caught is punishable by a fine. Food on the island is overpriced and poor quality, options to eat in ha long are minimal, in essence it creates a real feeling odlf being trapped.
Sub par hotel, littered with fake reviews on other sites, certainly did not live up to a 5 star hotel. Loud non sounproofed rooms, with dated and worn fittings and carpets. The hotel was hosting a large wedding which meant all but 1 resturant on the island was available to non wedding guests. The wedding was loud and continued with parts music around the pool area all day and night until 4am, resulting in poor quality sleep if any. The hotel has a policy of no outside food on the island, which if caught is punishable by a fine. Food on the island is overpriced and poor quality, options to eat in ha long are minimal, in essence it creates a real feeling odlf being trapped.
8
Robert
28 de dez. de 2024
·
A estadia foi de 1 noite
The property was immaculate and the staff were all very friendly, knowlegable, helpful and fluent in English. The only problem we encountered was our room temperature was very hot and i could not adjust the thermostat.
The property was immaculate and the staff were all very friendly, knowlegable, helpful and fluent in English. The only problem we encountered was our room temperature was very hot and i could not adjust the thermostat.
10
Ashleigh
17 de nov. de 2025
·
A estadia foi de 1 noite
Staff was super nice. Room was clean and spacious and it had great amenities!
Staff was super nice. Room was clean and spacious and it had great amenities!
8
Stephan
15 de nov. de 2025
·
A estadia foi de 1 noite
Deluxe meersicht gebucht, stsdtblick erhalten.
Deluxe meersicht gebucht, stsdtblick erhalten.
10
Wesley
13 de nov. de 2025
·
A estadia foi de 2 noites
Great room and view. Great staff!
Great room and view. Great staff!
6
emil
30 de jun. de 2024
·
A estadia foi de 3 noites
Location of the property and the grounds are great and impossible to beat—private beach, indoor and outdoor pool, 3 onsite restaurants etc. We stayed in an executive 1 bed suite, and in the half bath/guest bath, there’s no towel hooks or towels provided. Overall resort looks like it’s been around for 30 years. All the walls are beat up and property isn’t maintained too well. The staff are attentive and great which made up for it. However, the other guests there are just awful. They’re loud, don’t understand personal space or manners, children are running around uncontrolled especially in the buffet, everyone coughs and sneezes without covering their mouth, people bump into eachother with no regard. Not sure if it’s a cultural thing, but I was expecting a certain level of class and sophistication from a 5 star resort. This seemed like most guests were locals. Would probably recommend the is to others but would definitely reiterate the issues so one is to set their expectations accordingly.
Location of the property and the grounds are great and impossible to beat—private beach, indoor and outdoor pool, 3 onsite restaurants etc. We stayed in an executive 1 bed suite, and in the half bath/guest bath, there’s no towel hooks or towels provided. Overall resort looks like it’s been around for 30 years. All the walls are beat up and property isn’t maintained too well. The staff are attentive and great which made up for it. However, the other guests there are just awful. They’re loud, don’t understand personal space or manners, children are running around uncontrolled especially in the buffet, everyone coughs and sneezes without covering their mouth, people bump into eachother with no regard. Not sure if it’s a cultural thing, but I was expecting a certain level of class and sophistication from a 5 star resort. This seemed like most guests were locals. Would probably recommend the is to others but would definitely reiterate the issues so one is to set their expectations accordingly.
10
Daniel
16 de nov. de 2024
·
A estadia foi de 2 noites
Spacious room with a fantastic view. Very good service.
Spacious room with a fantastic view. Very good service.
8
Guido
11 de nov. de 2025
·
A estadia foi de 3 noites
The view from the room was awesome. Just for the view I would come back here. The picture I added does not do it justice. On these reviews there is a lot of discussion whether it should be a 4 star or 5 star hotel. It is definitely not a 5 star hotel but a great value 4 star one. After you check in you get a WhatsApp message from a virtual concierge. I used her a lot. Best deal you get is if you prepay breakfast, lunch and dinner. However if you stay couple of days you may not want to eat buffet food all the time. Then you can order a-la-carte or eat in the Pavilion and you are supposed to get a credit (if you prepaid for the buffet). The Pavilion had the best food but the service was terrible on the 2nd night we were there. They were insufficiently staffed for the amount of guests - that is one of the reasons it is not a 5 star hotel. The other reason is that you do not really have service at the pool. You have to go to the pool bar to make an order. They will then bring it to you…. My wife and I both had incredible massages. Was not the cheapest (in town you probably would pay much less) but the room and changing room were nice and spotless. Tried to book a 4 hr boat ride with the folks that have a desk in the lobby. But they could offer only a boat that has space for 40 for more than $300. Wish they had had cheaper options for smaller parties. The bill was totally unclear. Did not get the credit for the a-la-card meals. Had to use the Concierge to sort it out.
The view from the room was awesome. Just for the view I would come back here. The picture I added does not do it justice. On these reviews there is a lot of discussion whether it should be a 4 star or 5 star hotel. It is definitely not a 5 star hotel but a great value 4 star one. After you check in you get a WhatsApp message from a virtual concierge. I used her a lot. Best deal you get is if you prepay breakfast, lunch and dinner. However if you stay couple of days you may not want to eat buffet food all the time. Then you can order a-la-carte or eat in the Pavilion and you are supposed to get a credit (if you prepaid for the buffet). The Pavilion had the best food but the service was terrible on the 2nd night we were there. They were insufficiently staffed for the amount of guests - that is one of the reasons it is not a 5 star hotel. The other reason is that you do not really have service at the pool. You have to go to the pool bar to make an order. They will then bring it to you…. My wife and I both had incredible massages. Was not the cheapest (in town you probably would pay much less) but the room and changing room were nice and spotless. Tried to book a 4 hr boat ride with the folks that have a desk in the lobby. But they could offer only a boat that has space for 40 for more than $300. Wish they had had cheaper options for smaller parties. The bill was totally unclear. Did not get the credit for the a-la-card meals. Had to use the Concierge to sort it out.
10
Rachael
6 de abr. de 2025
·
A estadia foi de 2 noites
The room was very quiet and the bed was extremely comfortable. Beautiful property, but food options are limited and expensive. Overall, wonderful experience and the staff was phenomenal. Would definitely recommend.
The room was very quiet and the bed was extremely comfortable. Beautiful property, but food options are limited and expensive. Overall, wonderful experience and the staff was phenomenal. Would definitely recommend.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
Os funcionários são amplamente descritos como simpáticos e prestativos, e as transferências/check-in geralmente ocorrem sem problemas. No entanto, os hóspedes relatam um serviço inconsistente no restaurante, lacunas de idioma ou comunicação, telefones sem resposta e ocasionais erros com a bagagem ou no check-in.
Avaliações dos hóspedes relacionadas
10
My
23 de jan. de 2025
·
A estadia foi de 1 noite
Wonderful hotel. Only wish that they answer the listed phone numbers. It was a surprise that the phone number listed by Vinpearl was not answered properly.
Wonderful hotel. Only wish that they answer the listed phone numbers. It was a surprise that the phone number listed by Vinpearl was not answered properly.
10
Jeff
22 de mar. de 2024
·
A estadia foi de 4 noites
We were very pleased with our stay at The Vin Pearl Resort. Lovely big property and very well kept. The staff were very friendly and attentive. They were willing to help you with anything you needed. The general manager Kristof was so kind and friendly and helpful to us. I would recommend this hotel
We were very pleased with our stay at The Vin Pearl Resort. Lovely big property and very well kept. The staff were very friendly and attentive. They were willing to help you with anything you needed. The general manager Kristof was so kind and friendly and helpful to us. I would recommend this hotel
10
Mats
15 de nov. de 2025
·
A estadia foi de 2 noites
The staff was amazing 👌
The staff was amazing 👌
10
Amy
5 de ago. de 2024
·
A estadia foi de 3 noites
We picked this property because it resides on an island and is very unique. We were looking to relax at a resort and enjoy some downtime. This hotel was perfect for that. The resort is large and beautiful, the pool was large, we enjoyed lots of swim time in the pool. Our rooms were facing the ocean view, and we can just walk down to the beach from our room within minutes. Definitely a 5-star property. A small negative was the staff were not very well verse in English, it was good that my sister could speak some Vietnamese to help bridge the gap. Overall, our experience at Vinpearl was great, a wonderful hotel to stay at and the price to stay there was very fair.
We picked this property because it resides on an island and is very unique. We were looking to relax at a resort and enjoy some downtime. This hotel was perfect for that. The resort is large and beautiful, the pool was large, we enjoyed lots of swim time in the pool. Our rooms were facing the ocean view, and we can just walk down to the beach from our room within minutes. Definitely a 5-star property. A small negative was the staff were not very well verse in English, it was good that my sister could speak some Vietnamese to help bridge the gap. Overall, our experience at Vinpearl was great, a wonderful hotel to stay at and the price to stay there was very fair.
8
Paul
16 de nov. de 2025
·
A estadia foi de 2 noites
Staff are amazing. Place is lovely. Rooms are good. Food is excellent especially the Pavillion and Italian restaurants. You feel like a VIP all the time. Only criticism relates to the Bayview restaurnat where you have breakfast (and if you wish a buffet at lunch and/or dinner) - I know we are dealing with high volumes, but there was a lack of cleanliness in regard to the tables. After a group leave a table, the table should be cleared AND wiped down properly - shaking the placements onto the floor is not sufficient. This was not a one-off but a systematic issue - and one easliy sorted.
Staff are amazing. Place is lovely. Rooms are good. Food is excellent especially the Pavillion and Italian restaurants. You feel like a VIP all the time. Only criticism relates to the Bayview restaurnat where you have breakfast (and if you wish a buffet at lunch and/or dinner) - I know we are dealing with high volumes, but there was a lack of cleanliness in regard to the tables. After a group leave a table, the table should be cleared AND wiped down properly - shaking the placements onto the floor is not sufficient. This was not a one-off but a systematic issue - and one easliy sorted.
6
John
11 de out. de 2025
·
A estadia foi de 7 noites
For a 5 star premium hotel it seriously underperformed. Good food although centred around a buffet style which felt a bit conveyerbelt with staff not collecting dirty plates and very repetitive roads day. All entries into restaurants was by facial scan which just felt so impersonal like a controlled cafe. Bar had ran out of rum (all week) so couldn’t make most of their signature cocktails, and not many premium spirits and struggled to make normal cocktails. More all-inclusive quality. Food left round the pool and not collected for hours and lack of sunbeds (about 30 total for whole area). inside bar which wouldn’t serve us one night after 10:40 as closing at 11, and ordering pricey and not even nuts or something to align with any other 5* and then switch lights and ambient music off on you when we sitting there at 11:10 but no where else to sit. There was a typhoon warning whilst we were there and cancelled boats. Only way we even knew was after a local taxi driver told us and we enquired at reception and they told us last boat home was 2pm. Shame as the location and hotel its self and location and looks like they focus attention on weddings rather than individual guests. It is beautiful and just feels poorly managed/staff attitude compared to other hotels including the second hotel we moved to in Hanoi which is far superior. Would we stay again, yes as low cost in low season but would think twice if they price like other 5*s elsewhere we had been.
For a 5 star premium hotel it seriously underperformed. Good food although centred around a buffet style which felt a bit conveyerbelt with staff not collecting dirty plates and very repetitive roads day. All entries into restaurants was by facial scan which just felt so impersonal like a controlled cafe. Bar had ran out of rum (all week) so couldn’t make most of their signature cocktails, and not many premium spirits and struggled to make normal cocktails. More all-inclusive quality. Food left round the pool and not collected for hours and lack of sunbeds (about 30 total for whole area). inside bar which wouldn’t serve us one night after 10:40 as closing at 11, and ordering pricey and not even nuts or something to align with any other 5* and then switch lights and ambient music off on you when we sitting there at 11:10 but no where else to sit. There was a typhoon warning whilst we were there and cancelled boats. Only way we even knew was after a local taxi driver told us and we enquired at reception and they told us last boat home was 2pm. Shame as the location and hotel its self and location and looks like they focus attention on weddings rather than individual guests. It is beautiful and just feels poorly managed/staff attitude compared to other hotels including the second hotel we moved to in Hanoi which is far superior. Would we stay again, yes as low cost in low season but would think twice if they price like other 5*s elsewhere we had been.
10
Sherene
3 de fev. de 2025
·
A estadia foi de 1 noite
Attractive, self contained resort with high end furnishings, room space and facilities. The ferries are not too frequent, so you do need to make time for commuting to and from the main land. Staff are good however were a little slow with some communication. Otherwise a great stay for a few nights.
Attractive, self contained resort with high end furnishings, room space and facilities. The ferries are not too frequent, so you do need to make time for commuting to and from the main land. Staff are good however were a little slow with some communication. Otherwise a great stay for a few nights.
10
My
25 de jan. de 2025
·
A estadia foi de 1 noite
It’s a gorgeous hotel with nice amenities. However, it does not answer the listed phone numbers. It was a hassle.
It’s a gorgeous hotel with nice amenities. However, it does not answer the listed phone numbers. It was a hassle.
2
Paul
10 de nov. de 2025
·
A estadia foi de 3 noites
Overall not a great experience - check in of bags was not great, didn’t bring bags to the room as they tagged the wrong room number, wrong name on the welcome letter in room, and on check out put our bags on a coach we wasn’t going on… almost lost them - don’t seem to take care of luggage, beware!
Overall not a great experience - check in of bags was not great, didn’t bring bags to the room as they tagged the wrong room number, wrong name on the welcome letter in room, and on check out put our bags on a coach we wasn’t going on… almost lost them - don’t seem to take care of luggage, beware!
2
Theis Gerner Stanek
24 de set. de 2024
·
A estadia foi de 4 noites
The hotel is really nice and in a very nice location, but that's about it. Bad service, no staff can speak English, despite it being an international hotel, staff know nothing, no manager can speak English, and there is no service at all. It is such a poor standard of service that it is indescribable. If you want to have a proper service and a relaxed place, then you should not choose this hotel. incompetent employee and staff all around. I will never recommend this hotel to anyone, ever.
The hotel is really nice and in a very nice location, but that's about it. Bad service, no staff can speak English, despite it being an international hotel, staff know nothing, no manager can speak English, and there is no service at all. It is such a poor standard of service that it is indescribable. If you want to have a proper service and a relaxed place, then you should not choose this hotel. incompetent employee and staff all around. I will never recommend this hotel to anyone, ever.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localizado em uma ilha privativa com paisagens panorâmicas; os passeios de barco são curtos e frequentes. A localização parece remota, então planeje-se em torno da balsa e observe que degraus íngremes podem ser um desafio para alguns viajantes.
Avaliações dos hóspedes relacionadas
10
gilberto
27 de jan. de 2025
·
A estadia foi de 5 noites
This Hotel is well located. The view to the islands is great from this Hotel. The staff were very attentive and courteous. A great experience overall
This Hotel is well located. The view to the islands is great from this Hotel. The staff were very attentive and courteous. A great experience overall
10
Irina
22 de out. de 2025
·
A estadia foi de 4 noites
Very beautiful property and exclusive location. Some areas need a refreshment.
Very beautiful property and exclusive location. Some areas need a refreshment.
10
Wooi Boon
23 de dez. de 2022
·
A estadia foi de 3 noites
The most outstanding facility for us at Vinpearl Resort in cold December is their heated indoor pool on the 3rd floor. You can have a comfortable swim early in the morning or late at night, and the pool was relatively empty each time we visited it over our three-night stay. The boat transfer to and from the ferry terminal to the resort island is frequent and convenient, allowing us to make frequent trip out to Halong town and visit the seafood restaurants nearby the ferry terminal. The resort's breakfast spread was generous with both western and local dishes. Do try their prepare-on-request beef, chicken or meat ball pho (soup rice noodles), excellent. The rooms were spacious, clean and generally comfortable. All in all, an enjoyable stay.
The most outstanding facility for us at Vinpearl Resort in cold December is their heated indoor pool on the 3rd floor. You can have a comfortable swim early in the morning or late at night, and the pool was relatively empty each time we visited it over our three-night stay. The boat transfer to and from the ferry terminal to the resort island is frequent and convenient, allowing us to make frequent trip out to Halong town and visit the seafood restaurants nearby the ferry terminal. The resort's breakfast spread was generous with both western and local dishes. Do try their prepare-on-request beef, chicken or meat ball pho (soup rice noodles), excellent. The rooms were spacious, clean and generally comfortable. All in all, an enjoyable stay.
10
Michael
27 de jan. de 2023
·
A estadia foi de 2 noites
This is a hotel on an island. That sounds daunting but when you realize there are boats back to mainland (that take about 5 minutes) and they operate 24 hrs a day, it is easy to forget. This is a true 5 star property. Great amenities and we had an amazing suite type room with stellar views. I highly recommend this hotel.
This is a hotel on an island. That sounds daunting but when you realize there are boats back to mainland (that take about 5 minutes) and they operate 24 hrs a day, it is easy to forget. This is a true 5 star property. Great amenities and we had an amazing suite type room with stellar views. I highly recommend this hotel.
10
Nia
3 de fev. de 2025
·
A estadia foi de 1 noite
Breathtaking location for Ha Long Bay. Customer service made check run smoothly and helped to bring luggage directly to room. Love that they offer 24 hour private shuttle to mainland and have facial recognition to be able to go back and forth from main land making things run efficiently. The rooms were clean, modern, and balcony view was beautiful. Buffet was delicious and had a variety of food well seasoned along with view of the ocean. Many activities to do on island from pool, gym, spa, and pickleball. Only compliant is that the jacuzzi didn't work at spa when I went in evening. Prices were affordable for stay and 5 star treatment. The steakhouse restaurant had great customer service, delicious food, and amazing atmosphere with lighting for dinner time.
Breathtaking location for Ha Long Bay. Customer service made check run smoothly and helped to bring luggage directly to room. Love that they offer 24 hour private shuttle to mainland and have facial recognition to be able to go back and forth from main land making things run efficiently. The rooms were clean, modern, and balcony view was beautiful. Buffet was delicious and had a variety of food well seasoned along with view of the ocean. Many activities to do on island from pool, gym, spa, and pickleball. Only compliant is that the jacuzzi didn't work at spa when I went in evening. Prices were affordable for stay and 5 star treatment. The steakhouse restaurant had great customer service, delicious food, and amazing atmosphere with lighting for dinner time.
8
Andrew
30 de mai. de 2025
·
A estadia foi de 2 noites
Wow a huge hotel with a lot of rooms. The service was excellent. Great eating in options. This hotel is on an island so you need to plan your day to get back on boat etc that only run every 30 mins. Given the amount of people this hotel can have there was a lot of noise at night and early in the morning.
Wow a huge hotel with a lot of rooms. The service was excellent. Great eating in options. This hotel is on an island so you need to plan your day to get back on boat etc that only run every 30 mins. Given the amount of people this hotel can have there was a lot of noise at night and early in the morning.
10
Melissa
12 de jul. de 2023
·
A estadia foi de 1 noite
It is in a beautiful setting.
It is in a beautiful setting.
10
Helen
29 de mar. de 2025
·
A estadia foi de 2 noites
This is an island. You have to take the ferry out that is free for guest. However the steps are too steep. Not good for elderly adults. But overall good.
This is an island. You have to take the ferry out that is free for guest. However the steps are too steep. Not good for elderly adults. But overall good.
10
David
20 de abr. de 2025
·
A estadia foi de 3 noites
Excellent base for a stay in Halong
Excellent base for a stay in Halong
10
Linda
13 de nov. de 2024
·
A estadia foi de 1 noite
Remote-The hotel is on an island
Remote-The hotel is on an island
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O café da manhã é frequentemente elogiado pela variedade e qualidade, mas a qualidade da comida em geral é variada: os preços são altos, o serviço pode ser irregular, as opções/horários podem ser limitados e algumas preocupações de higiene ou doenças foram relatadas.
Avaliações dos hóspedes relacionadas
8
Iris
3 de fev. de 2023
·
A estadia foi de 1 noite
Die Unterkunft war sehr schön, das Personal sehr aufmerksam und freundlich. Das Dinner im Restaurant war allerdings dem Niveau nicht angemessen. Eine Vorspeise war sehr gut, die andere geschmacklos, ein Hauptgang war eine kleine Portion wässriges Gemüse, der anderen ohne Beilage, ohne Pfiff, nicht sättigend.
Die Unterkunft war sehr schön, das Personal sehr aufmerksam und freundlich. Das Dinner im Restaurant war allerdings dem Niveau nicht angemessen. Eine Vorspeise war sehr gut, die andere geschmacklos, ein Hauptgang war eine kleine Portion wässriges Gemüse, der anderen ohne Beilage, ohne Pfiff, nicht sättigend.
8
LEIGH
16 de set. de 2023
·
A estadia foi de 1 noite
The hotel was fabulous and the staff couldn't have been nicer. I enjoyed the Spa every day and it was amazing! The breakfast buffet should nnot be missed, the best choices of foods and the pastries and fruit are delicious! The area is not walkable, you'll need a taxi to take you places. There is only one overpriced mall in the area - other than that it is a ghost-town during the day. At night you can go to the Halong Night Market and pickup some fun things. The restaurants in the hotel are not great. The Akoya was super overpriced and it didn't come with any side dishes or bread or salad?!?! I ordered the fish and that's all that was on my plate. If you're going to charge such high prices, why not add some veggies and rice or potato to the plate??? Hardly anyone is going in to eat, so that says a lot! The other restaurant, the Pavillion, was beautiful. It sits on the dock so you have gorgeous views of the water. I did enjoy the steak there, very nicely cooked and it came with veggies and potato. Order it you won't be sorry! Overall, I would say the stay was nice, but it is completely empty all day, as all the tourists are riding on some bus or boat. It was a very pretty hotel and I got lots of rest there. Glad I stayed there.
The hotel was fabulous and the staff couldn't have been nicer. I enjoyed the Spa every day and it was amazing! The breakfast buffet should nnot be missed, the best choices of foods and the pastries and fruit are delicious! The area is not walkable, you'll need a taxi to take you places. There is only one overpriced mall in the area - other than that it is a ghost-town during the day. At night you can go to the Halong Night Market and pickup some fun things. The restaurants in the hotel are not great. The Akoya was super overpriced and it didn't come with any side dishes or bread or salad?!?! I ordered the fish and that's all that was on my plate. If you're going to charge such high prices, why not add some veggies and rice or potato to the plate??? Hardly anyone is going in to eat, so that says a lot! The other restaurant, the Pavillion, was beautiful. It sits on the dock so you have gorgeous views of the water. I did enjoy the steak there, very nicely cooked and it came with veggies and potato. Order it you won't be sorry! Overall, I would say the stay was nice, but it is completely empty all day, as all the tourists are riding on some bus or boat. It was a very pretty hotel and I got lots of rest there. Glad I stayed there.
4
Preetam
2 de out. de 2023
·
A estadia foi de 3 noites
This property is really dated. It’s looks good when you first arrive but a closer look and you will see cracks, dirt, damaged walls, furnishings etc. There was a major problem with our room so the hotel did upgrade us. But we decided to check out early and cut our losses. It’s a facade, looks nice but closer look it’s dated. Food terrible for vegetarians tooz
This property is really dated. It’s looks good when you first arrive but a closer look and you will see cracks, dirt, damaged walls, furnishings etc. There was a major problem with our room so the hotel did upgrade us. But we decided to check out early and cut our losses. It’s a facade, looks nice but closer look it’s dated. Food terrible for vegetarians tooz
8
Olli
30 de nov. de 2025
·
A estadia foi de 1 noite
We found the hotel to be stylish and well maintained, with a pool area that looked inviting. The outdoor pool water was a little chilly, but still fine for swimming. The free sauna was a nice perk, though cleanliness could be improved — the same cotton swab lay on the floor for three days, towels were scattered around, and the benches were worn with some nails sticking out. My wife visited the women’s sauna, where an Asian group of women were bathing in their underwear and someone was washing laundry in the sink. The floor and drains were full of hair, which was unpleasant. On the positive side, breakfast was excellent with plenty of variety. The hotel gym was decent and allowed for a good workout, with cold drinks and bananas available. Overall, we enjoyed our stay. We had originally booked just one night, but ended up staying for four nights.
We found the hotel to be stylish and well maintained, with a pool area that looked inviting. The outdoor pool water was a little chilly, but still fine for swimming. The free sauna was a nice perk, though cleanliness could be improved — the same cotton swab lay on the floor for three days, towels were scattered around, and the benches were worn with some nails sticking out. My wife visited the women’s sauna, where an Asian group of women were bathing in their underwear and someone was washing laundry in the sink. The floor and drains were full of hair, which was unpleasant. On the positive side, breakfast was excellent with plenty of variety. The hotel gym was decent and allowed for a good workout, with cold drinks and bananas available. Overall, we enjoyed our stay. We had originally booked just one night, but ended up staying for four nights.
6
Kane
11 de jan. de 2025
·
A estadia foi de 3 noites
Great Stay, But Food & Beverage Needs Work We recently stayed at Vinpearl and had a generally positive experience, but there’s room for improvement in certain areas. The good stuff: The views are stunning, the pool area is fantastic, and the staff are friendly and attentive, creating a relaxing, luxury atmosphere. The beers are also surprisingly affordable for a hotel of this standard. The not-so-good: The food and beverage experience didn’t match the hotel’s luxury feel. While the breakfast buffet was quite good, the pho soup lacked authenticity, tasting more like fast food than a national dish. Dinner at the Pavillion restaurant didn’t meet expectations either. While the staff were friendly, service was inconsistent: wine glasses weren’t refilled, dishes arrived out of sync, and tables weren’t cleared properly. It lacked the attention to detail you’d expect from a 5-star property. Lunch by the pool was similarly disappointing. The spring rolls were fine, but the club sandwich arrived cold and soggy, and the fries were lukewarm. Waiting 30 minutes for this, with no cutlery or napkins provided, added to the frustration. Despite these hiccups, the handwritten note from the General Manager addressing concerns was a nice touch. Would we stay here again? Yes—but we’d eat out every night and stock up on snacks at Circle K. Vinpearl gets many things right, but its food and beverage service has more in common with Fawlty Towers than fine dining.
Great Stay, But Food & Beverage Needs Work We recently stayed at Vinpearl and had a generally positive experience, but there’s room for improvement in certain areas. The good stuff: The views are stunning, the pool area is fantastic, and the staff are friendly and attentive, creating a relaxing, luxury atmosphere. The beers are also surprisingly affordable for a hotel of this standard. The not-so-good: The food and beverage experience didn’t match the hotel’s luxury feel. While the breakfast buffet was quite good, the pho soup lacked authenticity, tasting more like fast food than a national dish. Dinner at the Pavillion restaurant didn’t meet expectations either. While the staff were friendly, service was inconsistent: wine glasses weren’t refilled, dishes arrived out of sync, and tables weren’t cleared properly. It lacked the attention to detail you’d expect from a 5-star property. Lunch by the pool was similarly disappointing. The spring rolls were fine, but the club sandwich arrived cold and soggy, and the fries were lukewarm. Waiting 30 minutes for this, with no cutlery or napkins provided, added to the frustration. Despite these hiccups, the handwritten note from the General Manager addressing concerns was a nice touch. Would we stay here again? Yes—but we’d eat out every night and stock up on snacks at Circle K. Vinpearl gets many things right, but its food and beverage service has more in common with Fawlty Towers than fine dining.
10
Lily
14 de mai. de 2025
·
A estadia foi de 2 noites
Wonderful resort with breathtaking view from our room. Room is very clean, nice and comfortable. The staffs are very attentive, polite and helpful. Got our breakfast coffee made by Mr. Huy Thắng, very appreciate with the care by the staffs here. We love here so much that we extended our stay for another 2 days. The only thing need to be improved is the restaurant here is a little pricey for dinner and didn’t have much choices, had to go out for dinner. Other than that, we are really love this resort. Will come back again soon.
Wonderful resort with breathtaking view from our room. Room is very clean, nice and comfortable. The staffs are very attentive, polite and helpful. Got our breakfast coffee made by Mr. Huy Thắng, very appreciate with the care by the staffs here. We love here so much that we extended our stay for another 2 days. The only thing need to be improved is the restaurant here is a little pricey for dinner and didn’t have much choices, had to go out for dinner. Other than that, we are really love this resort. Will come back again soon.
8
Paul
16 de nov. de 2025
·
A estadia foi de 2 noites
Staff are amazing. Place is lovely. Rooms are good. Food is excellent especially the Pavillion and Italian restaurants. You feel like a VIP all the time. Only criticism relates to the Bayview restaurnat where you have breakfast (and if you wish a buffet at lunch and/or dinner) - I know we are dealing with high volumes, but there was a lack of cleanliness in regard to the tables. After a group leave a table, the table should be cleared AND wiped down properly - shaking the placements onto the floor is not sufficient. This was not a one-off but a systematic issue - and one easliy sorted.
Staff are amazing. Place is lovely. Rooms are good. Food is excellent especially the Pavillion and Italian restaurants. You feel like a VIP all the time. Only criticism relates to the Bayview restaurnat where you have breakfast (and if you wish a buffet at lunch and/or dinner) - I know we are dealing with high volumes, but there was a lack of cleanliness in regard to the tables. After a group leave a table, the table should be cleared AND wiped down properly - shaking the placements onto the floor is not sufficient. This was not a one-off but a systematic issue - and one easliy sorted.
8
Garry
18 de out. de 2024
·
A estadia foi de 2 noites
My only issue was the way that other guests behaved in the buffet restaurant. Young children were allowed to handle food (and even taste and lick) and plates at the buffet and then not take it so that it was left for another unsuspecting guest. I got sick with mild food poisoning at the hotel which is what made me take notice of the behavior at the buffet. Staff should be supervising and also have a rule that no children under 12 should be serving themselves at the buffet.
My only issue was the way that other guests behaved in the buffet restaurant. Young children were allowed to handle food (and even taste and lick) and plates at the buffet and then not take it so that it was left for another unsuspecting guest. I got sick with mild food poisoning at the hotel which is what made me take notice of the behavior at the buffet. Staff should be supervising and also have a rule that no children under 12 should be serving themselves at the buffet.
6
John
11 de out. de 2025
·
A estadia foi de 7 noites
For a 5 star premium hotel it seriously underperformed. Good food although centred around a buffet style which felt a bit conveyerbelt with staff not collecting dirty plates and very repetitive roads day. All entries into restaurants was by facial scan which just felt so impersonal like a controlled cafe. Bar had ran out of rum (all week) so couldn’t make most of their signature cocktails, and not many premium spirits and struggled to make normal cocktails. More all-inclusive quality. Food left round the pool and not collected for hours and lack of sunbeds (about 30 total for whole area). inside bar which wouldn’t serve us one night after 10:40 as closing at 11, and ordering pricey and not even nuts or something to align with any other 5* and then switch lights and ambient music off on you when we sitting there at 11:10 but no where else to sit. There was a typhoon warning whilst we were there and cancelled boats. Only way we even knew was after a local taxi driver told us and we enquired at reception and they told us last boat home was 2pm. Shame as the location and hotel its self and location and looks like they focus attention on weddings rather than individual guests. It is beautiful and just feels poorly managed/staff attitude compared to other hotels including the second hotel we moved to in Hanoi which is far superior. Would we stay again, yes as low cost in low season but would think twice if they price like other 5*s elsewhere we had been.
For a 5 star premium hotel it seriously underperformed. Good food although centred around a buffet style which felt a bit conveyerbelt with staff not collecting dirty plates and very repetitive roads day. All entries into restaurants was by facial scan which just felt so impersonal like a controlled cafe. Bar had ran out of rum (all week) so couldn’t make most of their signature cocktails, and not many premium spirits and struggled to make normal cocktails. More all-inclusive quality. Food left round the pool and not collected for hours and lack of sunbeds (about 30 total for whole area). inside bar which wouldn’t serve us one night after 10:40 as closing at 11, and ordering pricey and not even nuts or something to align with any other 5* and then switch lights and ambient music off on you when we sitting there at 11:10 but no where else to sit. There was a typhoon warning whilst we were there and cancelled boats. Only way we even knew was after a local taxi driver told us and we enquired at reception and they told us last boat home was 2pm. Shame as the location and hotel its self and location and looks like they focus attention on weddings rather than individual guests. It is beautiful and just feels poorly managed/staff attitude compared to other hotels including the second hotel we moved to in Hanoi which is far superior. Would we stay again, yes as low cost in low season but would think twice if they price like other 5*s elsewhere we had been.
8
Guido
11 de nov. de 2025
·
A estadia foi de 3 noites
The view from the room was awesome. Just for the view I would come back here. The picture I added does not do it justice. On these reviews there is a lot of discussion whether it should be a 4 star or 5 star hotel. It is definitely not a 5 star hotel but a great value 4 star one. After you check in you get a WhatsApp message from a virtual concierge. I used her a lot. Best deal you get is if you prepay breakfast, lunch and dinner. However if you stay couple of days you may not want to eat buffet food all the time. Then you can order a-la-carte or eat in the Pavilion and you are supposed to get a credit (if you prepaid for the buffet). The Pavilion had the best food but the service was terrible on the 2nd night we were there. They were insufficiently staffed for the amount of guests - that is one of the reasons it is not a 5 star hotel. The other reason is that you do not really have service at the pool. You have to go to the pool bar to make an order. They will then bring it to you…. My wife and I both had incredible massages. Was not the cheapest (in town you probably would pay much less) but the room and changing room were nice and spotless. Tried to book a 4 hr boat ride with the folks that have a desk in the lobby. But they could offer only a boat that has space for 40 for more than $300. Wish they had had cheaper options for smaller parties. The bill was totally unclear. Did not get the credit for the a-la-card meals. Had to use the Concierge to sort it out.
The view from the room was awesome. Just for the view I would come back here. The picture I added does not do it justice. On these reviews there is a lot of discussion whether it should be a 4 star or 5 star hotel. It is definitely not a 5 star hotel but a great value 4 star one. After you check in you get a WhatsApp message from a virtual concierge. I used her a lot. Best deal you get is if you prepay breakfast, lunch and dinner. However if you stay couple of days you may not want to eat buffet food all the time. Then you can order a-la-carte or eat in the Pavilion and you are supposed to get a credit (if you prepaid for the buffet). The Pavilion had the best food but the service was terrible on the 2nd night we were there. They were insufficiently staffed for the amount of guests - that is one of the reasons it is not a 5 star hotel. The other reason is that you do not really have service at the pool. You have to go to the pool bar to make an order. They will then bring it to you…. My wife and I both had incredible massages. Was not the cheapest (in town you probably would pay much less) but the room and changing room were nice and spotless. Tried to book a 4 hr boat ride with the folks that have a desk in the lobby. But they could offer only a boat that has space for 40 for more than $300. Wish they had had cheaper options for smaller parties. The bill was totally unclear. Did not get the credit for the a-la-card meals. Had to use the Concierge to sort it out.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
ALFREDO
20 de jul. de 2026
·
A estadia foi de 5 noites
Es un sitio estupendo, sobre todo tiene una piscina espectacular. El personal ha sido atentísimo en todo momento
Es un sitio estupendo, sobre todo tiene una piscina espectacular. El personal ha sido atentísimo en todo momento
2
Gonzalo
7 de jul. de 2026
·
A estadia foi de 5 noites
We have been to Vietnam before and this is the first time we decided to stay with Vinpearl. We typically stay at Accor Hotels. In summary this is at best a 3 star hotel. Carpet on our floor smelled horrible, beach was disgusting, rubbish floating around the beach, room service knocked on our door around 8 am to clean our room, we had to ask for water on a number of times as when they clean the room they don’t provide water, completely overpriced, breakfast was horrible. we stayed at the Sofitel (a true 5 star hotel) for the same price, also it is apparent they are a hotel chain for local tourism not overseas tourism. I would not recommend to anyone.
We have been to Vietnam before and this is the first time we decided to stay with Vinpearl. We typically stay at Accor Hotels. In summary this is at best a 3 star hotel. Carpet on our floor smelled horrible, beach was disgusting, rubbish floating around the beach, room service knocked on our door around 8 am to clean our room, we had to ask for water on a number of times as when they clean the room they don’t provide water, completely overpriced, breakfast was horrible. we stayed at the Sofitel (a true 5 star hotel) for the same price, also it is apparent they are a hotel chain for local tourism not overseas tourism. I would not recommend to anyone.
10
Odd
5 de jul. de 2026
·
A estadia foi de 3 noites
Nice hotel and a good breakfast. But the breakfastroom was noise.
Nice hotel and a good breakfast. But the breakfastroom was noise.
10
Lars
1 de jul. de 2026
·
A estadia foi de 1 noite
Et fantastisk hotell som ligger praktfult til! Anbefales på det sterkeste!
Et fantastisk hotell som ligger praktfult til! Anbefales på det sterkeste!
10
Jakob
1 de jul. de 2026
·
A estadia foi de 1 noite
Staff is amazing!
Staff is amazing!
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-10-04: 100.58569093276978USD
- 2026-10-05: 105.24260519371033USD
- 2026-10-06: 103.32768898750305USD
- 2026-10-07: 84.09913288375854USD
- 2026-10-08: 102.87524643676758USD
- 2026-10-09: 104.16853201377869USD
- 2026-10-10: 109.70102152153015USD
- 2026-10-11: 83.96724281410218USD
- 2026-10-12: 83.96724281410218USD
- 2026-10-13: 83.70292385925293USD
- 2026-10-14: 83.70292385925293USD
- 2026-10-15: 83.31903061843873USD
- 2026-10-16: 104.83920340942383USD
- 2026-10-17: 110.88761306968689USD
- 2026-10-18: 92.14789094696046USD
- 2026-10-19: 83.70292385925293USD
- 2026-10-20: 84.11469011329652USD
- 2026-10-21: 84.11469011329652USD
- 2026-10-22: 86.12267601264953USD
- 2026-10-23: 107.34140289253236USD
- 2026-10-24: 101.71068645721436USD
- 2026-10-25: 73.62943385192871USD
- 2026-10-26: 86.12267601264953USD
- 2026-10-27: 86.12267601264953USD
- 2026-10-28: 86.12267601264953USD
- 2026-10-29: 86.12267601264953USD
- 2026-10-30: 97.01990379112245USD
- 2026-10-31: 305.9401800448609USD
- 2026-11-01: 83.70292385925293USD
- 2026-11-02: 85.3323704626465USD
- 2026-11-03: 83.31903061843873USD
- 2026-11-04: 86.12267601264953USD
- 2026-11-05: 86.12267601264953USD
- 2026-11-06: 86.12267601264953USD
- 2026-11-07: 113.53505327407838USD
- 2026-11-08: 86.12267601264953USD
- 2026-11-09: 86.12267601264953USD
- 2026-11-10: 85.71547686172485USD
- 2026-11-11: 85.35284545303345USD
- 2026-11-12: 86.12267601264953USD
- 2026-11-13: 86.12267601264953USD
- 2026-11-14: 113.53505327407838USD
- 2026-11-15: 86.12267601264953USD
- 2026-11-16: 86.12267601264953USD
- 2026-11-17: 85.35284545303345USD
- 2026-11-18: 86.12267601264953USD
- 2026-11-19: 96.15559235481263USD
- 2026-11-20: 333.5158013085938USD
- 2026-11-21: 311.3314827767945USD
- 2026-11-22: 339.96386670227054USD
- 2026-11-23: 96.18266142105104USD
- 2026-11-24: 107.52727714736939USD
- 2026-11-25: 97.01990379112245USD
- 2026-11-26: 97.01990379112245USD
- 2026-11-27: 97.01990379112245USD
- 2026-11-28: 110.6912618460846USD
- 2026-11-29: 97.01990379112245USD
- 2026-11-30: 107.9326887991333USD
- 2026-12-01: 107.9326887991333USD
- 2026-12-02: 107.9326887991333USD
- 2026-12-03: 107.3428910497284USD
- 2026-12-04: 96.33264029800415USD
O horário de check-in começa às15:00O horário de check-out termina às12:00
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
Requisitos De Idade
Idade mínima para fazer o check-in: 18 anos
Animais De Estimação
Não aceita animais de serviço;Não aceita animais de estimação;
Serviços De Recepção
Esta propriedade oferece serviço de traslado do aeroporto (sujeito a sobretaxas). Para organizar o serviço, os hóspedes devem entrar em contato com a propriedade 72 horas antes da chegada, usando as informações fornecidas na confirmação da reserva. A equipe da recepção vai receber os hóspedes no momento da chegada. Em caso de dúvidas, entre em contato com a propriedade usando os dados que estão na confirmação da reserva. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução. Todos os hóspedes, incluindo crianças, devem apresentar um documento de identificação válido emitido pelo governo no momento do check-in. Os planos tarifários de pensão completa começam com o jantar no dia do check-in e terminam com o almoço no dia do check-out. Os hóspedes que desejarem almoçar no dia da chegada em vez do dia da partida devem informar a propriedade com pelo menos 5 dias de antecedência; esta opção de alteração de refeição está disponível apenas para chegadas antes das 13h e partidas antes do meio-dia. Solicitações de alteração do plano de refeições no dia do check-in não serão atendidas. Devem ser apresentadas as certidões de nascimento das crianças no check-in. Na ausência das certidões de nascimento, as idades das crianças serão determinadas com base na altura.
Identificação
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras;
Política Para Crianças E Camas Extras
Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado; Taxas adicionais podem ser aplicadas a crianças por itens como roupas de cama e refeições e devem ser pagas diretamente no hotel; Taxa para cama dobrável: VND 3040000 por estadia; Crianças de até 3 anos de idade têm estadia gratuita quando ocupam o quarto dos pais ou guardiães, usando as camas existentes;
Restaurante(s)
Saboreie uma especialidade do Bay View, um dos 3 restaurantes neste resort, ou hospede-se no local e aproveite o serviço de quarto 24 horas. No fim do dia, relaxe com uma bebida refrescante em um bar/lounge ou um bar ao lado da piscina. Há café da manhã (buffet) disponível diariamente, entre 6h e 10h, mediante uma taxa.
Taxas E Impostos Obrigatórios
Você deve pagar os seguintes encargos na propriedade. As tarifas podem incluir impostos:
- Depósito: VND 1000000.00 por diária
Listamos todas as cobranças que a propriedade nos forneceu.
Cortesias mais populares
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Serviços
Centro de negócios
Balcão de turismo
Limpeza a seco
Babysitting/Serviço para crianças
Serviços de limpeza
Instalações para banquetes
Câmbio de moeda
Cofre
Depósito de bagagem
Check-in/check-out expresso
Lavagem de roupa própria
24-Hour Front Desk
Concierge Services
Lockers Available
Atividades
Piscina
Campos de ténis
Praia privada
Jardim
Praia (na proximidade)
Bilhar
Parque infantil
Piscina interior
Piscina exterior
Piscina exterior aquecida
Pool (Indoor)
Pool (Infinity)
Mobiliário de exterior
Pool (Seasonal Outdoor)
Terraço
Fitness Center (nearby)
Geral
Serviço de quartos
Restaurante
Quartos de não fumadores
Sauna
Banheira de hidromassagem/Jacúzi
Banho turco
Massagem
Spa/Health club
Cabeleireiro/Salão de beleza
Tratamentos corporais
Clube para crianças
Bar junto à piscina
Área de piquenique/Mesas
Almoços embalados
Pequeno-almoço no quarto
Sala familiar
Beach Sun Loungers
Snack Bar/Deli
Estacionamento
Estacionamento
Serviço de transporte ao aeroporto
Estacionamento gratuito
Estação de carregamento para automóveis elétricos
Parking (Limited)
Parking Onsite
Internet
Wi-fi gratuito