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Acacia Premier Hotel

From

US$ 165

/noite

Acacia Premier Hotel - Image 1

Acacia Premier Hotel - Quarto

Acacia Premier Hotel - Quarto

Acacia Premier Hotel - Restaurante

Acacia Premier Hotel - Casa de banho

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From

US$ 165

/noite

Sobre este alojamento

Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Não perca as várias atividades de lazer e entretenimento, incluindo um health club e uma piscina exterior. Entre as facili...

Comodidades

Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Não perca as várias atividades de lazer e entretenimento, incluindo um health club e uma piscina exterior. Entre as facilidades adicionais contam-se Wi-fi grátis, serviços de concierge e serviço de baby-sitter (sobretaxa).

Comodidades para negócios

As principais comodidades incluem acesso à internet com fios grátis, um business center e Check-in rápido. Planeia um evento em Kisumu? Este hotel dispõe de um centro de conferências e de uma sala de reuniões, com uma área total de 173 metros quadrados. O hotel conta com transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento grátis no local.

Restaurante

Aproveite ainda para tomar um copo entre dois dedos de conversa no bar/lounge ou no bar junto à piscina. Comece as suas manhãs da melhor forma com um pequeno-almoço buffet grátis, servido diariamente entre as 06:00 e as 10:30.

Quartos

Sinta-se em casa num dos 93 quartos com decoração personalizada, com uma máquina de café expresso e um televisor de ecrã plano. Ligue-se à internet com e sem fios gratuita para estar sempre contactável. Em alternativa, assista a uma seleção de canais por cabo. As casas de banho privativas dispõem de um polibã, artigos de higiene grátis e secadores de cabelo. As comodidades incluem ainda telefone, além de cofres e de secretárias.

Localização

Com uma estadia Acacia Premier Hotel em Kisumu, ficará junto ao lago, apenas a 1 minuto(s) a pé de Centro Comercial The West End e a 10 minuto(s) de Kisumu Impala Sanctuary. Este hotel de luxo está a 1 km (0,6 mi) de Torre do Relógio de Kisumu e a 1,5 km (0,9 mi) de Dunga Bay.

O que há nas proximidades

Centro Comercial The West End(0.1 milhas)
Kisumu Impala Sanctuary(0.5 milhas)
Torre do Relógio de Kisumu(0.6 milhas)
Dunga Bay(0.9 milhas)
Masai Craft Market(1 milhas)
Kisimu museum(1.5 milhas)
Hippo Point(2 milhas)
Maragoli Hills(14.9 milhas)
Kit-Mikayi(18.4 milhas)
Muliro Gardens(32 milhas)
Kisumu (KIS)(3.2 milhas)
Kakamega (GGM)(33.4 milhas)

Localização

Achieng Oneko Road, Kisumu, Quénia

Centro Comercial The West End (0.1 milhas)

Kisumu Impala Sanctuary (0.5 milhas)

Torre do Relógio de Kisumu (0.6 milhas)

Dunga Bay (0.9 milhas)

Masai Craft Market (1 milhas)

Kisimu museum (1.5 milhas)

Mais informações sobre a localização

Opções de quartos

9

Suite Presidencial

Detalhes do quarto

1 Cama De Casal Extragrande

e

2 Camas Individuais

Dormidas 4

2598 ft²

Varanda

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

3

Quarto Duplo Standard

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

377 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

6

Suite, vista para o lago

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

828 ft²

Varanda

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

4

Quarto Standard, 2 camas individuais

Detalhes do quarto

2 Camas Individuais

Dormidas 2

377 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

4

Quarto Duplo Superior, 1 cama king-size

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

377 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

3

Quarto Superior, 2 camas individuais

Detalhes do quarto

2 Camas Individuais

Dormidas 2

377 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

3

Quarto Duplo Superior

Detalhes do quarto

1 Cama De Casal Grande

Dormidas 2

377 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

3

Quarto Standard, 1 cama king-size

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

373 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

6

Quarto Deluxe

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

334 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

Avaliações dos hóspedes sobre Acacia Premier Hotel

8.4

Muito Bom

Com base em 156 avaliações verificadas

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Em avaliações, o Acacia Premier Hotel destaca-se pela equipe atenciosa e profissional, quartos espaçosos e confortáveis, e uma localização conveniente perto de um shopping, tornando-se uma base ideal em Kisumu para negócios, lazer e visitas frequentes.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

Em avaliações, o Acacia Premier Hotel destaca-se pela equipe atenciosa e profissional, quartos espaçosos e confortáveis, e uma localização conveniente perto de um shopping, tornando-se uma base ideal em Kisumu para negócios, lazer e visitas frequentes.

Os hóspedes também elogiam a piscina, as massagens no spa e a academia. Entre os pontos negativos mencionados, destacam-se o serviço lento no restaurante da piscina, problemas de manutenção ocasionais (acabamentos do banheiro, áreas desatualizadas, Wi‑Fi instável), número limitado de espreguiçadeiras e interrupções no acesso à piscina, ruído de mesquitas pela manhã e um traslado do aeroporto atrasado. Espere uma estadia confortável com hospitalidade confiável em Kisumu.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

Os hóspedes elogiam as áreas da piscina, incluindo uma piscina na cobertura, as massagens no spa e a academia. As limitações mencionadas incluem poucas espreguiçadeiras, manutenção ocasional que interrompe o acesso à piscina com escassez de toalhas, e pequenas falhas na impressora ou na eletricidade.

Avaliações dos hóspedes relacionadas

10

Rodah Owako

11 de nov. de 2025

·

A estadia foi de 2 noites

We are regular visitors to the Acacia hotel. We have always been satisfied with quality of service, professionalism of staff, and rooms and other facilities. Particularly enjoy having a drink or a meal by the pool. It is simply lovely. We highly recommend.

We are regular visitors to the Acacia hotel. We have always been satisfied with quality of service, professionalism of staff, and rooms and other facilities. Particularly enjoy having a drink or a meal by the pool. It is simply lovely. We highly recommend.

10

Hilde Lundgaard

1 de jan. de 2025

·

A estadia foi de 2 noites

We spent two nights at Acacia Premier, including New Year’s eve, which was awesome with a buffet, live music by a great band and lots of fun. We also got to stay by the pool during our stay. Although there were only 4 sunbeds by the pool, we managed to get two. The food at the pool area was good. We also had breakfast included, which was good too. The room had a view over Lake Victoria. It was very spacious and the bed was comfortable. The tiles in the bathroom were very badly done and we had expected a better standard for a hotel like this. However it was clean with good water pressure in the shower so it worked well in spite of the bad looking tile work. We had massage at the spa and it was incredible! The massage therapists are very professional and good at their work! Our only complaint for our stay is that the driver we had booked from the hotel to pick us up at the airport wasn’t there and we had to wait for quite a while and call the hotel several times before it finally arrived. This was really annoying since we had travelled for 24 hours and were really tired. However it all worked out in the end.

We spent two nights at Acacia Premier, including New Year’s eve, which was awesome with a buffet, live music by a great band and lots of fun. We also got to stay by the pool during our stay. Although there were only 4 sunbeds by the pool, we managed to get two. The food at the pool area was good. We also had breakfast included, which was good too. The room had a view over Lake Victoria. It was very spacious and the bed was comfortable. The tiles in the bathroom were very badly done and we had expected a better standard for a hotel like this. However it was clean with good water pressure in the shower so it worked well in spite of the bad looking tile work. We had massage at the spa and it was incredible! The massage therapists are very professional and good at their work! Our only complaint for our stay is that the driver we had booked from the hotel to pick us up at the airport wasn’t there and we had to wait for quite a while and call the hotel several times before it finally arrived. This was really annoying since we had travelled for 24 hours and were really tired. However it all worked out in the end.

8

Janel

28 de dez. de 2022

·

A estadia foi de 1 noite

Checkin required an X-ray security screening, which was actually comforting. Front desk Service was efficient and fast. I booked as one person not even thinking about the fact my husband would join. The staff was concerned about the breakfast cost and told me my husband would have to pay a fee. No problem. We have an early flight and will likely miss the start of breakfast anyway. I DID request extra towels and I had to return to the front desk a second time before (one towel) was delivered. I’d rather be charged outright for an additional person than receive less than exemplary customer service. I do like that a mall is attached. And the view from the pool area is magnificent.

Checkin required an X-ray security screening, which was actually comforting. Front desk Service was efficient and fast. I booked as one person not even thinking about the fact my husband would join. The staff was concerned about the breakfast cost and told me my husband would have to pay a fee. No problem. We have an early flight and will likely miss the start of breakfast anyway. I DID request extra towels and I had to return to the front desk a second time before (one towel) was delivered. I’d rather be charged outright for an additional person than receive less than exemplary customer service. I do like that a mall is attached. And the view from the pool area is magnificent.

8

Bjorn Tore

30 de mar. de 2024

·

A estadia foi de 2 noites

Staying at Acacia was nice, as always, nice view to the sunset over Lake Victoria from the terrace and most of the staff did a very good job - but some details needs to be looked at. Almost possible to get pool towels, rooms not set up as promised, the pool was partly unavailable / due to not announced (noisy) maintenance going on all day. I hope it will be better next time.

Staying at Acacia was nice, as always, nice view to the sunset over Lake Victoria from the terrace and most of the staff did a very good job - but some details needs to be looked at. Almost possible to get pool towels, rooms not set up as promised, the pool was partly unavailable / due to not announced (noisy) maintenance going on all day. I hope it will be better next time.

10

Dina

5 de jan. de 2024

·

A estadia foi de 1 noite

I thought the Acacia Premier Hotel was fabulous. The hotel location was next to a food mart which was perfect as I needed particular items. The food choices for breakfast was plentiful. I was able to eat dinner after a late evening check in and the food was excellent! I will return to this hotel my next time in Kisumu.

I thought the Acacia Premier Hotel was fabulous. The hotel location was next to a food mart which was perfect as I needed particular items. The food choices for breakfast was plentiful. I was able to eat dinner after a late evening check in and the food was excellent! I will return to this hotel my next time in Kisumu.

8

Andrew A

7 de mai. de 2023

·

A estadia foi de 6 noites

The plus includes its proximity to the commercial district and the a shopping mall below. The food was remarkable, Breakfast was a charm. The lighting in the room was not work friendly. We spent one week, there were no drawers, no iron or iron board in the room, available on request. The hotel staff was responsive to our requests, which were not many, they were excellent. The gym was a plus.

The plus includes its proximity to the commercial district and the a shopping mall below. The food was remarkable, Breakfast was a charm. The lighting in the room was not work friendly. We spent one week, there were no drawers, no iron or iron board in the room, available on request. The hotel staff was responsive to our requests, which were not many, they were excellent. The gym was a plus.

10

Jesse

21 de jul. de 2025

·

A estadia foi de 2 noites

What a great stay at Acacia Premier! I had been staying at a competitor’s hotel not too far from here as I had been loyal to them for over 15 years. But, after they went under new ownership in recent years, and failed to deliver any meaningful change, I decided to try Acacia. I’m so sorry that I’ve waited so long! What a breath of fresh air for Kisumu. Thanks especially to Mary, Wycliffe, Otieno (gym), and Victor for their outstanding, impeccable, purely professional performance. I will absolutely be coming back again and again.

What a great stay at Acacia Premier! I had been staying at a competitor’s hotel not too far from here as I had been loyal to them for over 15 years. But, after they went under new ownership in recent years, and failed to deliver any meaningful change, I decided to try Acacia. I’m so sorry that I’ve waited so long! What a breath of fresh air for Kisumu. Thanks especially to Mary, Wycliffe, Otieno (gym), and Victor for their outstanding, impeccable, purely professional performance. I will absolutely be coming back again and again.

10

Camille

8 de abr. de 2025

·

A estadia foi de 5 noites

Probably the best hotel in Kisumu. Convenient location. Was there for a work trip. Staff was courteous and professional. They had minor issues with printer and electricity shutdowns but nothing that was any kind of major inconvenience for my stay. Also enjoyed the restaurant menu.

Probably the best hotel in Kisumu. Convenient location. Was there for a work trip. Staff was courteous and professional. They had minor issues with printer and electricity shutdowns but nothing that was any kind of major inconvenience for my stay. Also enjoyed the restaurant menu.

10

Annette

16 de dez. de 2022

·

A estadia foi de 2 noites

Acacia Premier Kisumu is a sure bet! Great place to stay or visit , enjoy the ambience and meals, lovely rooftop pool and view of the Lake Victoria, amazing friendly Staff. Thank you Dancan and Cyprian, and especially the waiting Staff. Looking forward to the next visit

Acacia Premier Kisumu is a sure bet! Great place to stay or visit , enjoy the ambience and meals, lovely rooftop pool and view of the Lake Victoria, amazing friendly Staff. Thank you Dancan and Cyprian, and especially the waiting Staff. Looking forward to the next visit

8

Robert

21 de fev. de 2024

·

A estadia foi de 1 noite

Great only the bathroom no working exhauster it seems. Restaurant service was fantastic and the pool/outside dining area really beautiful.

Great only the bathroom no working exhauster it seems. Restaurant service was fantastic and the pool/outside dining area really beautiful.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Os quartos são geralmente limpos, com várias avaliações os descrevendo como impecáveis. Algumas preocupações com a manutenção aparecem, como azulejos do banheiro mal acabados, elementos desatualizados e alguns problemas de ventilação ou água.

Avaliações dos hóspedes relacionadas

10

Wilson

21 de nov. de 2025

·

A estadia foi de 1 noite

The rooms as spotless and very spacious.

The rooms as spotless and very spacious.

10

Hilde Lundgaard

1 de jan. de 2025

·

A estadia foi de 2 noites

We spent two nights at Acacia Premier, including New Year’s eve, which was awesome with a buffet, live music by a great band and lots of fun. We also got to stay by the pool during our stay. Although there were only 4 sunbeds by the pool, we managed to get two. The food at the pool area was good. We also had breakfast included, which was good too. The room had a view over Lake Victoria. It was very spacious and the bed was comfortable. The tiles in the bathroom were very badly done and we had expected a better standard for a hotel like this. However it was clean with good water pressure in the shower so it worked well in spite of the bad looking tile work. We had massage at the spa and it was incredible! The massage therapists are very professional and good at their work! Our only complaint for our stay is that the driver we had booked from the hotel to pick us up at the airport wasn’t there and we had to wait for quite a while and call the hotel several times before it finally arrived. This was really annoying since we had travelled for 24 hours and were really tired. However it all worked out in the end.

We spent two nights at Acacia Premier, including New Year’s eve, which was awesome with a buffet, live music by a great band and lots of fun. We also got to stay by the pool during our stay. Although there were only 4 sunbeds by the pool, we managed to get two. The food at the pool area was good. We also had breakfast included, which was good too. The room had a view over Lake Victoria. It was very spacious and the bed was comfortable. The tiles in the bathroom were very badly done and we had expected a better standard for a hotel like this. However it was clean with good water pressure in the shower so it worked well in spite of the bad looking tile work. We had massage at the spa and it was incredible! The massage therapists are very professional and good at their work! Our only complaint for our stay is that the driver we had booked from the hotel to pick us up at the airport wasn’t there and we had to wait for quite a while and call the hotel several times before it finally arrived. This was really annoying since we had travelled for 24 hours and were really tired. However it all worked out in the end.

6

Danielle

4 de nov. de 2024

·

A estadia foi de 1 noite

The Acacia Hotel is overpriced and needs renovations. There was an issue with water in my bathroom and the internet was not stable. This made it difficult to work. Was also promised a view. The view of the lake was obstructed which needs to be better described. Management and staff were lovely, it is the ownership that needs to assess what they are offering and adjust the pricing.

The Acacia Hotel is overpriced and needs renovations. There was an issue with water in my bathroom and the internet was not stable. This made it difficult to work. Was also promised a view. The view of the lake was obstructed which needs to be better described. Management and staff were lovely, it is the ownership that needs to assess what they are offering and adjust the pricing.

8

Christoph

29 de dez. de 2022

·

A estadia foi de 2 noites

Convenient Location, Hotel is ok a bit outdated.

Convenient Location, Hotel is ok a bit outdated.

10

Diddy

9 de jul. de 2025

·

A estadia foi de 1 noite

It was amazing I will definitely be back The staff was friendly The rooms was clean and had ac The breakfast was amazing We were able to even get dinner There is WiFi and tv has options to access YouTube for my young one

It was amazing I will definitely be back The staff was friendly The rooms was clean and had ac The breakfast was amazing We were able to even get dinner There is WiFi and tv has options to access YouTube for my young one

10

Sudhir Amratlal

12 de ago. de 2023

·

A estadia foi de 2 noites

Good and clean hotel with friendly staff.

Good and clean hotel with friendly staff.

8

Robert

21 de fev. de 2024

·

A estadia foi de 1 noite

Great only the bathroom no working exhauster it seems. Restaurant service was fantastic and the pool/outside dining area really beautiful.

Great only the bathroom no working exhauster it seems. Restaurant service was fantastic and the pool/outside dining area really beautiful.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Muitos descrevem os quartos como espaçosos e confortáveis, com alguns apreciando a vista para o Lago Victoria e suítes amplas. Os pontos negativos relatados incluem ruído de mesquitas, espaço limitado para armazenamento e iluminação de trabalho, uma porta de varanda insegura em um quarto, internet ocasionalmente instável e uma vista prometida obstruída.

Avaliações dos hóspedes relacionadas

10

Wilson

21 de nov. de 2025

·

A estadia foi de 1 noite

The rooms as spotless and very spacious.

The rooms as spotless and very spacious.

10

Hilde Lundgaard

1 de jan. de 2025

·

A estadia foi de 2 noites

We spent two nights at Acacia Premier, including New Year’s eve, which was awesome with a buffet, live music by a great band and lots of fun. We also got to stay by the pool during our stay. Although there were only 4 sunbeds by the pool, we managed to get two. The food at the pool area was good. We also had breakfast included, which was good too. The room had a view over Lake Victoria. It was very spacious and the bed was comfortable. The tiles in the bathroom were very badly done and we had expected a better standard for a hotel like this. However it was clean with good water pressure in the shower so it worked well in spite of the bad looking tile work. We had massage at the spa and it was incredible! The massage therapists are very professional and good at their work! Our only complaint for our stay is that the driver we had booked from the hotel to pick us up at the airport wasn’t there and we had to wait for quite a while and call the hotel several times before it finally arrived. This was really annoying since we had travelled for 24 hours and were really tired. However it all worked out in the end.

We spent two nights at Acacia Premier, including New Year’s eve, which was awesome with a buffet, live music by a great band and lots of fun. We also got to stay by the pool during our stay. Although there were only 4 sunbeds by the pool, we managed to get two. The food at the pool area was good. We also had breakfast included, which was good too. The room had a view over Lake Victoria. It was very spacious and the bed was comfortable. The tiles in the bathroom were very badly done and we had expected a better standard for a hotel like this. However it was clean with good water pressure in the shower so it worked well in spite of the bad looking tile work. We had massage at the spa and it was incredible! The massage therapists are very professional and good at their work! Our only complaint for our stay is that the driver we had booked from the hotel to pick us up at the airport wasn’t there and we had to wait for quite a while and call the hotel several times before it finally arrived. This was really annoying since we had travelled for 24 hours and were really tired. However it all worked out in the end.

8

ALEXANDER

26 de out. de 2023

·

A estadia foi de 1 noite

The hotel needs to invest in sound proofing. There is a mosque next door who start prayers early morning from 4:30am and are loud so i didn't get much sleep.

The hotel needs to invest in sound proofing. There is a mosque next door who start prayers early morning from 4:30am and are loud so i didn't get much sleep.

10

Dorika

2 de mai. de 2024

·

A estadia foi de 2 noites

We stayed at the Presidential suite which is huge. We loved the walkable location. Kisumu is a very clean city. The cleanest I have been to in Kenya and a role model for what Nairobi could be. The hotel is well located.. with great views of the Lake and close to the airport.

We stayed at the Presidential suite which is huge. We loved the walkable location. Kisumu is a very clean city. The cleanest I have been to in Kenya and a role model for what Nairobi could be. The hotel is well located.. with great views of the Lake and close to the airport.

6

Danielle

4 de nov. de 2024

·

A estadia foi de 1 noite

The Acacia Hotel is overpriced and needs renovations. There was an issue with water in my bathroom and the internet was not stable. This made it difficult to work. Was also promised a view. The view of the lake was obstructed which needs to be better described. Management and staff were lovely, it is the ownership that needs to assess what they are offering and adjust the pricing.

The Acacia Hotel is overpriced and needs renovations. There was an issue with water in my bathroom and the internet was not stable. This made it difficult to work. Was also promised a view. The view of the lake was obstructed which needs to be better described. Management and staff were lovely, it is the ownership that needs to assess what they are offering and adjust the pricing.

10

marcus

17 de nov. de 2024

·

A estadia foi de 10 noites

The sliding door to the room leads to a shared balcony with other rooms. Well the door was not secure, the locking mechanism was cheap and bent and could easily be opened by pushing it which puts valuables at risk for being stolen. That is my only complaint

The sliding door to the room leads to a shared balcony with other rooms. Well the door was not secure, the locking mechanism was cheap and bent and could easily be opened by pushing it which puts valuables at risk for being stolen. That is my only complaint

8

Bjorn Tore

30 de mar. de 2024

·

A estadia foi de 2 noites

Staying at Acacia was nice, as always, nice view to the sunset over Lake Victoria from the terrace and most of the staff did a very good job - but some details needs to be looked at. Almost possible to get pool towels, rooms not set up as promised, the pool was partly unavailable / due to not announced (noisy) maintenance going on all day. I hope it will be better next time.

Staying at Acacia was nice, as always, nice view to the sunset over Lake Victoria from the terrace and most of the staff did a very good job - but some details needs to be looked at. Almost possible to get pool towels, rooms not set up as promised, the pool was partly unavailable / due to not announced (noisy) maintenance going on all day. I hope it will be better next time.

10

Hiroshi

22 de jun. de 2024

·

A estadia foi de 1 noite

Very nice lake view!

Very nice lake view!

8

Andrew A

7 de mai. de 2023

·

A estadia foi de 6 noites

The plus includes its proximity to the commercial district and the a shopping mall below. The food was remarkable, Breakfast was a charm. The lighting in the room was not work friendly. We spent one week, there were no drawers, no iron or iron board in the room, available on request. The hotel staff was responsive to our requests, which were not many, they were excellent. The gym was a plus.

The plus includes its proximity to the commercial district and the a shopping mall below. The food was remarkable, Breakfast was a charm. The lighting in the room was not work friendly. We spent one week, there were no drawers, no iron or iron board in the room, available on request. The hotel staff was responsive to our requests, which were not many, they were excellent. The gym was a plus.

10

Maina

9 de jan. de 2023

·

A estadia foi de 19.355 noites

Spacious and comfy rooms, great service and delicious cuisine. Had a great time!

Spacious and comfy rooms, great service and delicious cuisine. Had a great time!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

O serviço é frequentemente elogiado como atencioso, profissional e proativo. Algumas falhas foram mencionadas, incluindo o serviço lento no restaurante da piscina, um traslado do aeroporto atrasado e uma resposta lenta a um pedido de toalha.

Avaliações dos hóspedes relacionadas

10

Friya

6 de set. de 2025

·

A estadia foi de 3 noites

We arrived from the UK without knowing what to expect. Honestly the hotel staff went above and beyond for everything. Our driver Ben was incredible and had ample knowledge of the area and it’s surroundings. Thanks all

We arrived from the UK without knowing what to expect. Honestly the hotel staff went above and beyond for everything. Our driver Ben was incredible and had ample knowledge of the area and it’s surroundings. Thanks all

10

Rodah Owako

11 de nov. de 2025

·

A estadia foi de 2 noites

We are regular visitors to the Acacia hotel. We have always been satisfied with quality of service, professionalism of staff, and rooms and other facilities. Particularly enjoy having a drink or a meal by the pool. It is simply lovely. We highly recommend.

We are regular visitors to the Acacia hotel. We have always been satisfied with quality of service, professionalism of staff, and rooms and other facilities. Particularly enjoy having a drink or a meal by the pool. It is simply lovely. We highly recommend.

10

Hilde Lundgaard

1 de jan. de 2025

·

A estadia foi de 2 noites

We spent two nights at Acacia Premier, including New Year’s eve, which was awesome with a buffet, live music by a great band and lots of fun. We also got to stay by the pool during our stay. Although there were only 4 sunbeds by the pool, we managed to get two. The food at the pool area was good. We also had breakfast included, which was good too. The room had a view over Lake Victoria. It was very spacious and the bed was comfortable. The tiles in the bathroom were very badly done and we had expected a better standard for a hotel like this. However it was clean with good water pressure in the shower so it worked well in spite of the bad looking tile work. We had massage at the spa and it was incredible! The massage therapists are very professional and good at their work! Our only complaint for our stay is that the driver we had booked from the hotel to pick us up at the airport wasn’t there and we had to wait for quite a while and call the hotel several times before it finally arrived. This was really annoying since we had travelled for 24 hours and were really tired. However it all worked out in the end.

We spent two nights at Acacia Premier, including New Year’s eve, which was awesome with a buffet, live music by a great band and lots of fun. We also got to stay by the pool during our stay. Although there were only 4 sunbeds by the pool, we managed to get two. The food at the pool area was good. We also had breakfast included, which was good too. The room had a view over Lake Victoria. It was very spacious and the bed was comfortable. The tiles in the bathroom were very badly done and we had expected a better standard for a hotel like this. However it was clean with good water pressure in the shower so it worked well in spite of the bad looking tile work. We had massage at the spa and it was incredible! The massage therapists are very professional and good at their work! Our only complaint for our stay is that the driver we had booked from the hotel to pick us up at the airport wasn’t there and we had to wait for quite a while and call the hotel several times before it finally arrived. This was really annoying since we had travelled for 24 hours and were really tired. However it all worked out in the end.

10

Teresa

26 de mar. de 2025

·

A estadia foi de 3 noites

Excellent staff especially Ayoub who provided friendly service at dinner and our final breakfast. Food was delicious!

Excellent staff especially Ayoub who provided friendly service at dinner and our final breakfast. Food was delicious!

10

Kevin

17 de fev. de 2026

·

A estadia foi de 5 noites

Incredibly accommodating staff. They went above and beyond to make us happy 😁

Incredibly accommodating staff. They went above and beyond to make us happy 😁

10

Joseph

16 de jun. de 2023

·

A estadia foi de 2 noites

Very good stay. Hotel staff as always are excellent and welcoming. I wish there were more guests staying. However, that is the way things are in Kenya

Very good stay. Hotel staff as always are excellent and welcoming. I wish there were more guests staying. However, that is the way things are in Kenya

8

Janel

28 de dez. de 2022

·

A estadia foi de 1 noite

Checkin required an X-ray security screening, which was actually comforting. Front desk Service was efficient and fast. I booked as one person not even thinking about the fact my husband would join. The staff was concerned about the breakfast cost and told me my husband would have to pay a fee. No problem. We have an early flight and will likely miss the start of breakfast anyway. I DID request extra towels and I had to return to the front desk a second time before (one towel) was delivered. I’d rather be charged outright for an additional person than receive less than exemplary customer service. I do like that a mall is attached. And the view from the pool area is magnificent.

Checkin required an X-ray security screening, which was actually comforting. Front desk Service was efficient and fast. I booked as one person not even thinking about the fact my husband would join. The staff was concerned about the breakfast cost and told me my husband would have to pay a fee. No problem. We have an early flight and will likely miss the start of breakfast anyway. I DID request extra towels and I had to return to the front desk a second time before (one towel) was delivered. I’d rather be charged outright for an additional person than receive less than exemplary customer service. I do like that a mall is attached. And the view from the pool area is magnificent.

10

Tina

6 de nov. de 2023

·

A estadia foi de 2 noites

Super service from the staff always prepared to assist with any issue

Super service from the staff always prepared to assist with any issue

10

Camille

8 de abr. de 2025

·

A estadia foi de 5 noites

Probably the best hotel in Kisumu. Convenient location. Was there for a work trip. Staff was courteous and professional. They had minor issues with printer and electricity shutdowns but nothing that was any kind of major inconvenience for my stay. Also enjoyed the restaurant menu.

Probably the best hotel in Kisumu. Convenient location. Was there for a work trip. Staff was courteous and professional. They had minor issues with printer and electricity shutdowns but nothing that was any kind of major inconvenience for my stay. Also enjoyed the restaurant menu.

10

Dave

22 de dez. de 2025

·

A estadia foi de 1 noite

Staff was fantastic!!

Staff was fantastic!!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

A localização é conveniente, anexa a um shopping, acessível a pé para fazer compras e próxima do aeroporto para alguns, com vistas panorâmicas do lago. Um avaliador considerou que havia pouco o que fazer nas proximidades, e as orações matinais de uma mesquita vizinha podem ser altas.

Avaliações dos hóspedes relacionadas

8

ALEXANDER

26 de out. de 2023

·

A estadia foi de 1 noite

The hotel needs to invest in sound proofing. There is a mosque next door who start prayers early morning from 4:30am and are loud so i didn't get much sleep.

The hotel needs to invest in sound proofing. There is a mosque next door who start prayers early morning from 4:30am and are loud so i didn't get much sleep.

8

Jeremy

7 de fev. de 2024

·

A estadia foi de 2 noites

This is the best place to stay in Kisumu. Love that it’s attached to the mall as well. Convenient and safe.

This is the best place to stay in Kisumu. Love that it’s attached to the mall as well. Convenient and safe.

10

Dorika

2 de mai. de 2024

·

A estadia foi de 2 noites

We stayed at the Presidential suite which is huge. We loved the walkable location. Kisumu is a very clean city. The cleanest I have been to in Kenya and a role model for what Nairobi could be. The hotel is well located.. with great views of the Lake and close to the airport.

We stayed at the Presidential suite which is huge. We loved the walkable location. Kisumu is a very clean city. The cleanest I have been to in Kenya and a role model for what Nairobi could be. The hotel is well located.. with great views of the Lake and close to the airport.

6

John

21 de fev. de 2025

·

A estadia foi de 1 noite

It’s a good place to spend a night or two. Not a lot of things available to do around the area. Food served is decent

It’s a good place to spend a night or two. Not a lot of things available to do around the area. Food served is decent

8

Christoph

29 de dez. de 2022

·

A estadia foi de 2 noites

Convenient Location, Hotel is ok a bit outdated.

Convenient Location, Hotel is ok a bit outdated.

10

Dina

5 de jan. de 2024

·

A estadia foi de 1 noite

I thought the Acacia Premier Hotel was fabulous. The hotel location was next to a food mart which was perfect as I needed particular items. The food choices for breakfast was plentiful. I was able to eat dinner after a late evening check in and the food was excellent! I will return to this hotel my next time in Kisumu.

I thought the Acacia Premier Hotel was fabulous. The hotel location was next to a food mart which was perfect as I needed particular items. The food choices for breakfast was plentiful. I was able to eat dinner after a late evening check in and the food was excellent! I will return to this hotel my next time in Kisumu.

10

Brad

6 de fev. de 2025

·

A estadia foi de 2 noites

Great location. Great staff

Great location. Great staff

10

Hiroshi

22 de jun. de 2024

·

A estadia foi de 1 noite

Very nice lake view!

Very nice lake view!

10

Camille

8 de abr. de 2025

·

A estadia foi de 5 noites

Probably the best hotel in Kisumu. Convenient location. Was there for a work trip. Staff was courteous and professional. They had minor issues with printer and electricity shutdowns but nothing that was any kind of major inconvenience for my stay. Also enjoyed the restaurant menu.

Probably the best hotel in Kisumu. Convenient location. Was there for a work trip. Staff was courteous and professional. They had minor issues with printer and electricity shutdowns but nothing that was any kind of major inconvenience for my stay. Also enjoyed the restaurant menu.

10

Annette

16 de dez. de 2022

·

A estadia foi de 2 noites

Acacia Premier Kisumu is a sure bet! Great place to stay or visit , enjoy the ambience and meals, lovely rooftop pool and view of the Lake Victoria, amazing friendly Staff. Thank you Dancan and Cyprian, and especially the waiting Staff. Looking forward to the next visit

Acacia Premier Kisumu is a sure bet! Great place to stay or visit , enjoy the ambience and meals, lovely rooftop pool and view of the Lake Victoria, amazing friendly Staff. Thank you Dancan and Cyprian, and especially the waiting Staff. Looking forward to the next visit

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O café da manhã e as refeições são amplamente apreciados, com muitas opções e pratos saborosos; o restaurante da piscina recebe elogios. Os pontos negativos incluem o serviço lento à beira da piscina e uma avaliação que cita um café da manhã decepcionante e comida de restaurante sem graça.

Avaliações dos hóspedes relacionadas

10

Hilde Lundgaard

1 de jan. de 2025

·

A estadia foi de 2 noites

We spent two nights at Acacia Premier, including New Year’s eve, which was awesome with a buffet, live music by a great band and lots of fun. We also got to stay by the pool during our stay. Although there were only 4 sunbeds by the pool, we managed to get two. The food at the pool area was good. We also had breakfast included, which was good too. The room had a view over Lake Victoria. It was very spacious and the bed was comfortable. The tiles in the bathroom were very badly done and we had expected a better standard for a hotel like this. However it was clean with good water pressure in the shower so it worked well in spite of the bad looking tile work. We had massage at the spa and it was incredible! The massage therapists are very professional and good at their work! Our only complaint for our stay is that the driver we had booked from the hotel to pick us up at the airport wasn’t there and we had to wait for quite a while and call the hotel several times before it finally arrived. This was really annoying since we had travelled for 24 hours and were really tired. However it all worked out in the end.

We spent two nights at Acacia Premier, including New Year’s eve, which was awesome with a buffet, live music by a great band and lots of fun. We also got to stay by the pool during our stay. Although there were only 4 sunbeds by the pool, we managed to get two. The food at the pool area was good. We also had breakfast included, which was good too. The room had a view over Lake Victoria. It was very spacious and the bed was comfortable. The tiles in the bathroom were very badly done and we had expected a better standard for a hotel like this. However it was clean with good water pressure in the shower so it worked well in spite of the bad looking tile work. We had massage at the spa and it was incredible! The massage therapists are very professional and good at their work! Our only complaint for our stay is that the driver we had booked from the hotel to pick us up at the airport wasn’t there and we had to wait for quite a while and call the hotel several times before it finally arrived. This was really annoying since we had travelled for 24 hours and were really tired. However it all worked out in the end.

10

Teresa

26 de mar. de 2025

·

A estadia foi de 3 noites

Excellent staff especially Ayoub who provided friendly service at dinner and our final breakfast. Food was delicious!

Excellent staff especially Ayoub who provided friendly service at dinner and our final breakfast. Food was delicious!

6

John

21 de fev. de 2025

·

A estadia foi de 1 noite

It’s a good place to spend a night or two. Not a lot of things available to do around the area. Food served is decent

It’s a good place to spend a night or two. Not a lot of things available to do around the area. Food served is decent

8

RADHIKA

29 de out. de 2025

·

A estadia foi de 3 noites

good stay. only issue was it takes a long time to get food served around the pool area, quite slow

good stay. only issue was it takes a long time to get food served around the pool area, quite slow

10

Eric

25 de jan. de 2024

·

A estadia foi de 2 noites

My wife and I have stayed at this hotel multiple times as we return to Kisumu to visit family and friends. We are never disappointed. It is a wonderful hotel with excellent staff. The poolside restaurant is particularly good. Highly recommend.

My wife and I have stayed at this hotel multiple times as we return to Kisumu to visit family and friends. We are never disappointed. It is a wonderful hotel with excellent staff. The poolside restaurant is particularly good. Highly recommend.

10

Dina

5 de jan. de 2024

·

A estadia foi de 1 noite

I thought the Acacia Premier Hotel was fabulous. The hotel location was next to a food mart which was perfect as I needed particular items. The food choices for breakfast was plentiful. I was able to eat dinner after a late evening check in and the food was excellent! I will return to this hotel my next time in Kisumu.

I thought the Acacia Premier Hotel was fabulous. The hotel location was next to a food mart which was perfect as I needed particular items. The food choices for breakfast was plentiful. I was able to eat dinner after a late evening check in and the food was excellent! I will return to this hotel my next time in Kisumu.

10

Diddy

9 de jul. de 2025

·

A estadia foi de 1 noite

It was amazing I will definitely be back The staff was friendly The rooms was clean and had ac The breakfast was amazing We were able to even get dinner There is WiFi and tv has options to access YouTube for my young one

It was amazing I will definitely be back The staff was friendly The rooms was clean and had ac The breakfast was amazing We were able to even get dinner There is WiFi and tv has options to access YouTube for my young one

10

Camille

8 de abr. de 2025

·

A estadia foi de 5 noites

Probably the best hotel in Kisumu. Convenient location. Was there for a work trip. Staff was courteous and professional. They had minor issues with printer and electricity shutdowns but nothing that was any kind of major inconvenience for my stay. Also enjoyed the restaurant menu.

Probably the best hotel in Kisumu. Convenient location. Was there for a work trip. Staff was courteous and professional. They had minor issues with printer and electricity shutdowns but nothing that was any kind of major inconvenience for my stay. Also enjoyed the restaurant menu.

4

Michele

2 de mar. de 2023

·

A estadia foi de 4 noites

It was convenient and staff were mostly very helpful. Breakfast very disappointing. Restaurant food dull. Internal phone system was broken

It was convenient and staff were mostly very helpful. Breakfast very disappointing. Restaurant food dull. Internal phone system was broken

8

Robert

21 de fev. de 2024

·

A estadia foi de 1 noite

Great only the bathroom no working exhauster it seems. Restaurant service was fantastic and the pool/outside dining area really beautiful.

Great only the bathroom no working exhauster it seems. Restaurant service was fantastic and the pool/outside dining area really beautiful.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

Romero

há 2 semanas

·

A estadia foi de 2 noites

The staff were exceptionally friendly, welcoming, and helpful, and the property was consistently kept clean. However, the furniture in both the guest rooms and public areas, particularly around the poolside, could benefit from an update to better reflect the hotel’s stated star rating. In my opinion, the overall standard of the property is closer to that of a 3.5-star hotel. On a more positive note, the food was consistently delicious. The tilapia dishes served at the poolside grill on the second floor were particularly impressive. The food also appeared to be prepared with great care and attention to hygiene. My father and I ate there daily throughout our stay without experiencing any stomach-related issues, which is noteworthy given our previous travels to rural areas in various countries. Overall, despite the areas that could be improved, this is one of the best hotels in the Kisumu area and, in my opinion, represents one of the strongest accommodation options currently available locally. Almost to mention, the sunset view from the poolside grill bar, is to die for! And the entertainment via nightly themed and promotions are great value for money!

The staff were exceptionally friendly, welcoming, and helpful, and the property was consistently kept clean. However, the furniture in both the guest rooms and public areas, particularly around the poolside, could benefit from an update to better reflect the hotel’s stated star rating. In my opinion, the overall standard of the property is closer to that of a 3.5-star hotel. On a more positive note, the food was consistently delicious. The tilapia dishes served at the poolside grill on the second floor were particularly impressive. The food also appeared to be prepared with great care and attention to hygiene. My father and I ate there daily throughout our stay without experiencing any stomach-related issues, which is noteworthy given our previous travels to rural areas in various countries. Overall, despite the areas that could be improved, this is one of the best hotels in the Kisumu area and, in my opinion, represents one of the strongest accommodation options currently available locally. Almost to mention, the sunset view from the poolside grill bar, is to die for! And the entertainment via nightly themed and promotions are great value for money!

10

Romero

há 2 semanas

·

A estadia foi de 3 noites

It is not the most luxurious hotel in the world, but it appears to be the best hotel in the city of Kisumu. Hence why I chose to stay here after reading reviews of other local hotels. The fish dishes here are very tasty and the portions are generous and worth the money.

It is not the most luxurious hotel in the world, but it appears to be the best hotel in the city of Kisumu. Hence why I chose to stay here after reading reviews of other local hotels. The fish dishes here are very tasty and the portions are generous and worth the money.

10

Robert

5 de jun. de 2026

·

A estadia foi de 1 noite

It’s a perfect place to stay quite with lake view. , nice bed and organized rooms

It’s a perfect place to stay quite with lake view. , nice bed and organized rooms

10

Mitta

12 de mai. de 2026

·

A estadia foi de 2 noites

Great service great hospitality!

Great service great hospitality!

10

Philip

26 de abr. de 2026

·

A estadia foi de 4 noites

Marta was great

Marta was great

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 14:00 a 23:30

Antes das 11:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $168	21 $166	22 $168	23 $164	24 $167	25 $166	26 $166
27 $166	28 $167	29 $167	30 $168

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

2026-09-20: 167.9063220968628USD
2026-09-21: 165.90744001922607USD
2026-09-22: 167.9063220968628USD
2026-09-23: 164.21170585144043USD
2026-09-24: 166.90688105804443USD
2026-09-25: 165.90744001922607USD
2026-09-26: 165.90744001922607USD
2026-09-27: 165.90744001922607USD
2026-09-28: 166.90688105804443USD
2026-09-29: 166.90688105804443USD
2026-09-30: 167.9063220968628USD
2026-10-01: 166.90688105804443USD
2026-10-02: 167.26286146728515USD
2026-10-03: 166.90688105804443USD
2026-10-04: 166.90688105804443USD
2026-10-05: 170.92568718292236USD
2026-10-06: 166.90688105804443USD
2026-10-07: 168.90576313568116USD
2026-10-08: 166.90688105804443USD
2026-10-09: 167.26286146728515USD
2026-10-10: 167.26286146728515USD
2026-10-11: 166.90688105804443USD
2026-10-12: 167.26286146728515USD
2026-10-13: 166.90688105804443USD
2026-10-14: 170.92568718292236USD
2026-10-15: 166.90688105804443USD
2026-10-16: 173.2217651989746USD
2026-10-17: 166.90688105804443USD
2026-10-18: 168.60096968078614USD
2026-10-19: 167.26286146728515USD
2026-10-20: 165.90744001922607USD
2026-10-21: 170.92568718292236USD
2026-10-22: 170.43692529327393USD
2026-10-23: 167.26286146728515USD
2026-10-24: 165.90744001922607USD
2026-10-25: 165.90744001922607USD
2026-10-26: 170.43692529327393USD
2026-10-27: 167.9063220968628USD
2026-10-28: 167.9063220968628USD
2026-10-29: 170.43692529327393USD
2026-10-30: 173.2217651989746USD
2026-10-31: 167.9063220968628USD
2026-11-01: 170.92568718292236USD
2026-11-02: 165.90744001922607USD
2026-11-03: 179.89963206848142USD
2026-11-04: 165.90744001922607USD
2026-11-05: 165.90744001922607USD
2026-11-06: 165.90744001922607USD
2026-11-07: 165.90744001922607USD
2026-11-08: 165.90744001922607USD
2026-11-09: 170.43692529327393USD
2026-11-10: 165.90744001922607USD
2026-11-11: 173.2217651989746USD
2026-11-12: 165.90744001922607USD
2026-11-13: 170.43692529327393USD
2026-11-14: 165.90744001922607USD
2026-11-15: 170.92568718292236USD
2026-11-16: 165.90744001922607USD
2026-11-17: 167.9063220968628USD
2026-11-18: 173.2217651989746USD
2026-11-19: 170.92568718292236USD
2026-11-20: 165.90744001922607USD

Este alojamento disponibiliza transporte a partir do aeroporto. Forneça ao alojamento informações sobre a sua chegada antes de viajar, através dos dados de contacto que poderá encontrar na sua confirmação de reserva. Informe o alojamento com antecedência para organizar o registo de entrada, através dos dados que constam na sua confirmação de reserva. Contacte o alojamento com antecedência se planeia chegar após as 20:00, através dos dados que constam na sua confirmação de reserva. Os clientes que tencionem chegar fora do horário normal do check-in deverão contactar o alojamento com antecedência para receber instruções para o check-in. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.

O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
Este alojamento aceita cartões de crédito, cartões de débito e numerário
O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo, sistema de segurança e kit de primeiros socorros.
Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado

A piscina está aberta das 08:00 às 18:00.
Não são permitidos animais de estimação neste alojamento, incluindo animais de assistência.
Há trabalhos de construção a decorrer num edifício próximo e que poderão eventualmente gerar um certo nível de ruído.
O alojamento disponibiliza check-in sem contacto e check-out sem contacto.

Tarifa de transporte (aeroporto): 20.00 USD por veículo (só ida)
Cama desdobrável: 40.0 USD por dia

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.