NL Trastevere

Tutto perfetto

Despite ringing the number provided on the website numerous times to arrange a late check-in there was no answer (it later transpired that they had posted the wrong phone number - their fault) and then there was no one there to let us into the building when we arrived on our first night. We were forced to book another hotel for that night. They then refused to refund us despite not letting us use the room. Once we did get inside the room there was damp and peeling paint in the bathroom and the bedroom was not in great shape either. Despite this I would say that the hotel is in a great location and reasonably priced (assuming they actually allow you to access your room). Probably wouldn’t stay there again - would find somewhere in the same area)