Puerta del Cielo Hotel Origen

Name: Puerta del Cielo Hotel Origen
Address: Carretera Bacalar-Xtomoc, Bacalar, Quintana Roo, Mexico, Bacalar, Quintana Roo, Mexico
Rating: 8.8

Amenities

Parking
Airport shuttle
Restaurant
Swimming pool
Non-Smoking Rooms
Room Service

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Property description

Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a banquet hall.

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Guest reviews

8.8

Fabulous

Based on 106 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, Puerta del Cielo Hotel Origen stands out for warm, attentive service, beautiful lagoon views with direct access, and highly praised food from an excellent chef, creating a tranquil, boutique atmosphere for relaxing stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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10

Sofia

Apr 20, 2026

·

Stayed 2 nights

The hotel is super cute and welcoming. The staff is wonderful and helpful at all times, always caring about our experience in the hotel. It was my birthday and they decorated our room and gave us a bottle of sparkling. You cannot miss the private dinner experience. We had it on the bangalo, the food was amazing (order the catch of the day) and the vibes were immaculate. We will never forget that night! We truly loved our experience in Bacalar! The lake is so amazing to swim and hotel is close to the city center!

10

Omar

Feb 4, 2026

·

Stayed 3 nights

Excelente

10

Beth

Jan 3, 2026

·

Stayed 3 nights

Room was very clean. Staff kind and helpful. The lagoon is incredible!

8

Erwin

Nov 30, 2025

·

Stayed 2 nights

Very welcoming staff and excellent service, nice garden and great food. The room was very smelly as we entered in, it smelled like if it hadn't been in use for a while.

10

Jean

Nov 11, 2025

·

Stayed 8 nights

The hotel was very secure 24/7. All the staff were friendly, helpful and very professional. The chefs created a culinary experience with their dishes. The property is well maintained and very clean. This was a wonderful first experience at a boutique hotel

Carretera Bacalar-Xtomoc, Bacalar, Quintana Roo, Mexico

Location

When you stay at Puerta del Cielo Hotel Origen in Bacalar, you'll be near the airport, within a 5-minute drive of Lake Bacalar and Laguna Bacalar Ecological Park. This hotel is 1.4 mi (2.2 km) from Polytechnic University of Bacalar and 1.6 mi (2.6 km) from Ecopark Bacalar.

Lake Bacalar(0.3 miles)

Polytechnic University of Bacalar(1.4 miles)

Ecopark Bacalar(1.6 miles)

Laguna Bacalar Ecological Park(1.7 miles)

Zócalo(2.2 miles)

Fort of San Felipe(2.2 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

Sun, Jul 12

Mon, Jul 13

From 15:00 to 00:00

Before 12:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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Puerta del Cielo Hotel Origen

Amenities

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Guest reviews

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What guests think

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Amenities

Property description

Book on Vio

Guest reviews

Fabulous

What guests think

Location

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

Have a question?

Similar properties

Puerta del Cielo Hotel Origen