Penn Terrace Motel

Non-existent amenities. The rooms need updating very badly! Bed was uncomfortable. No hot water unless you wanted to run it for 15 minutes first. No heat in room until we turned it on. It took about 30 minutes for radiant heat to warm the room. Paid for 2 nights, I want going to be miserable there for the second night tried to get partial refund and was refused the money back for 3nd night. It's not like they were busy either. The place had no cars in the parking lot.

1st - they charged me at the counter even though I showed them the receipt that I paid. They said they got a msg that I had to pay at the counter. 2nd - they heat didn’t work well. It was very cold all night. I couldn’t sleep at all. It was terrible. 3rd- there was NO hot water. I had to do my diligences with very cold cold cold water. In conclusion, it was a very terrible experience. I won’t be booking that place again. It was close and convenient to where I was going, but I rather go far and be comfortable.

Clean and cheap and nearby.

Place is very outdated and tv didn't work. Frigde was noisy, and so is the outside noise with trucks passing through. A seat backing was broken. Bathroom was very cold. Not a great place to stay. Was also overpriced for the condition of the place. Motel 6 is better and cheaper.

First. The staff were very nice, responsive and helpful. We called and explained we needed a slightly later check in and the lady was understanding and happy to help. Later, when I called for an issue with hot water they answered immediately and came to try to fix it even though it was after 10pm. The room was clean. Although the bathroom tile floor could use a deep grout clean, it was overall clean and sanitary. However, they use a deodorizing spray that is extremely strong! It has an unfamiliar scent we didn’t like and the chemical profile was intense. We had to open the window and turn on the bathroom vent to try to air it out. I appreciate the room not stinking… but this was way too much. In colder weather, airing the room out wouldn’t have been practicable. The sink had NO hot water. Not even warm. The bath had enough water to take a shower on full hot only. Towels were very low quality and didn’t absorb to dry you off. Bring your own! The only AC outlet available was broken and inoperable. We had to unplug the TV to plug our chargers in and I couldn’t use my CPAP since I had no extension cord. (They probably would have loaned us one but I was too tired to ask) Thankfully, the king bed was decent. For the price it was a good stay as we were able to deal with the issues. The main thing for us was that it was clean. As long as they keep that up it counts for a lot. The other small things could, and should be fixed for future guests. Maybe they’ll read this review?)