Is parking available at the hotel?

Yes, free self-parking is available on-site, but it is limited. Valet parking is also offered.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6 AM to 10:30 AM for a fee of approximately USD 12 per person.

Does the hotel allow pets?

Pets are not allowed at the property, but service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 2:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of USD 20.00 per vehicle (one way). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility can be confirmed with the property prior to arrival.

Where is the hotel located in relation to local attractions?

The hotel is centrally located in Phnom Penh, within a 10-minute walk of Central Market and National Museum of Cambodia. It is approximately 0.5 miles from the Royal Palace and 0.6 miles from Wat Phnom.

Does the hotel have a swimming pool?

Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours can be confirmed with the property.

What are the policies for children staying at the hotel?

Children 5 years old or younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 30.00 per night, and advance request or confirmation is required for availability.

SUN & MOON, Urban Hotel in Phnom Penh

Average nightly price at SUN & MOON, Urban Hotel by month, last 12 months (USD)
Month	Average price
January	US$49
February	US$53
March	US$49
April	US$42
May	US$39
June	US$41
July	US$46
August	US$43
September	US$40
October	US$42
November	US$51
December	US$50

What guests think

At SUN & MOON, Urban Hotel, travelers consistently praise the friendly, helpful staff, central location near the river and nightlife, and popular rooftop pool, bar, and gym, while noting occasional noise, strict policies, and mixed spa or pool upkeep.

Rooms are generally spacious, modern, and comfortable, though a few guests mention bright decor, limited natural light in some rooms, or minor maintenance needs. Breakfast and on-site dining receive positive feedback, with some noting higher prices or slow meal service. It suits travelers seeking a lively urban base rather than a secluded retreat.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop pool and bar are highlights, and the gym and spa (sauna/steam) are frequently praised. However, several reviews cite pool cleanliness issues and pigeons, and a few note spa staffing or wear, with food and drinks at the rooftop seen as pricey.

Related guest reviews

10

Mark

16 Jul 2023

·

Stayed 2 nights

Great location if you want to enjoy the nightlife. Funk, cool room decor and good facilities (gym/pool). Very good.

10

lynn

27 Jan 2024

·

Stayed 8 nights

GREAT PLACE,GOOD LOCATION FOR NIGHT LIFE. STAFF,FOOD ,POOL SAUNAS ALL GOOD.

10

Nitin

6 Jun 2024

·

Stayed 5 nights

My second time staying here...the staff is very friendly...nice gym...rooftop bar...spa..pool steam room amd jacuzzi. Walkable to central market and shops. Lots of dining options nearby

8

thierry

23 Mar 2025

·

Stayed 3 nights

Très bon accueil. Chambre rien à dire. Le point noir concerne la piscine qui a bien été nettoyée par 3 personnes le samedi après midi pendant la présence des clients. La piscine est restée trouble toute l’après midi.

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10

Stephen

8 Aug 2025

·

Stayed 6 nights

Nice property with friendly and professional staff. Restaurant is good. Gym and rooftop pool were nice as well. Located in the red light district.

10

lynn

27 Jan 2024

·

Stayed 5 nights

It ia a great place to stay.STAFF ,FOOD LOCATION GREAT.POOL SAUNA STEAM ROOMS ALL GREAT.

6

Scott

18 Oct 2024

·

Stayed 3 nights

Hotel was great. Good location. Nice quiet and modern rooms. The pool looks awesome in the photos, but is very dirty with heaps of green algae (doesn't look like it has been cleaned for a year or so), and there are loads of annoying pigeons on the rooftop that make what should be a really nice area rather unenjoyable.

10

Nicolai

18 Oct 2025

·

Stayed 3 nights

Nice hotel. Always clean. Super rooftop with swimming pool

10

Lateef

9 Jan 2026

·

Stayed 5 nights

Room was clean, gym was great rooftop was good and the staff were very friendly. Ate breakfast once and it was ok.

8

Bjørn

12 Feb 2025

·

Stayed 2 nights

Sentralt og flott skybar

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Cleanliness

Rooms and common areas are generally very clean and well maintained, with multiple guests calling them spotless. A few note housekeeping lapses or dated and worn elements.

Related guest reviews

8

Patrick

1 Sept 2025

·

Stayed 5 nights

Housekeeping needs improvement

8

Anna-Kristiina

20 Nov 2025

·

Stayed 1 night

Clean hotel with good breakfast and service. Didn´t like the interior in the rooms with the bright colours.

4

Anirudh

23 Feb 2025

·

Stayed 2 nights

Very old facilities not well maintained.

10

Sydney

28 Nov 2025

·

Stayed 2 nights

The staff was very friendly. The room waz spotless and the amenities and location were perfect.

8

Michael

17 Oct 2024

·

Stayed 4 nights

Clean hotel, well managed, good amenities and really nice big room. Good location close to nightlife and the river

4

Peter

31 Mar 2023

·

Stayed 5 nights

Check-in war extrem langsam, nervend, belehrend, Unterschriften für mehrere Formulare, dafür kein Begrüßungsgetränk. Die Dame wollte zusätzlich 160 USD im voraus für möglicherweise anfallenden Getränke/Speisenkonsum abbuchen. Ggf könne man ja rücküberweisen!? Zimmer dunkel, nahezu kein Tageslicht, abgewohnt (lockere Türdichtungen, lockerer Toilettendeckel), nicht sonderlich sauber (fleckiger Vorhang). Die Flure sind vollständig offen. Laute Stimmen, Rollkoffer, Türschlagen, Schuhgeklapper, Putzdienst, Stadtgeräusche, Taubendreck über acht Stockwerke. Pool, Dachterrasse sind spektakulär, Liegen sind bequem, Taubendreck am Poolrand / im Wasser ist unappetitlich. Bar/Restaurant stilvoll, aber ständig leer, könnte an den Preisen liegt, zB Tomahawk-Steak für 175 USD. Unangenehm, abends ist das Hotel zufuß nur zwischen dutzenden laut rufender Bardamen links/rechts der Straße erreichbar. Wer das nicht möchte, muß für die 250 Meter vom Fluß her ein Taxi nehmen. Die Gegend ist insgesamt ziemlich runtergekommen. Die hippen Lokale sind eher in der Gegend Independent Monument.

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8

Zuhair

26 Nov 2025

·

Stayed 1 night

Clean room and staff excellent

10

Mads

14 Dec 2025

·

Stayed 2 nights

I really enjoyed my stay at Sun & Moon. The staff were extremely kind and helpful, and the room was large, comfortable, and very clean. Everything was well maintained, and I would happily stay here again

10

Ray

10 Jan 2026

·

Stayed 2 nights

Excellent staff at front desk and bellman. The hotel is spotless and the room was amazing. Nady in the restaurant is super sweet, kind and welcoming.

10

Zuhair

29 Nov 2025

·

Stayed 1 night

Good service, helpful staff rooms clean

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Rooms

Many describe rooms as spacious, modern, and comfortable. Some mention interior-facing or dark rooms, bright decor not to their taste, noise from outside or poor soundproofing, and occasional AC issues.

Related guest reviews

4

Kalle

10 Oct 2025

·

Stayed 2 nights

Windows towards inside of the building. Sound pollution from constructions meant very early mornings. Not sound proof doors. Staff was very friendly.

8

Anna-Kristiina

20 Nov 2025

·

Stayed 1 night

Clean hotel with good breakfast and service. Didn´t like the interior in the rooms with the bright colours.

10

Frances

3 Dec 2024

·

Stayed 1 night

Only stayed for one night but lovely room with comfy bed and quiet.

4

KIN MUN

8 Apr 2023

·

Stayed 3 nights

Aircon not cold at all, informed Front Desk but aircon still the same. Breakfast less choice but not an issue.

10

Dominic

20 Jun 2025

·

Stayed 1 night

The hotel was great, the rooms were spacious and modern and facilities are excellent. Wish I'd stayed longer than one night and would definitely stay again next time.

10

Mads

14 Dec 2025

·

Stayed 2 nights

I really enjoyed my stay at Sun & Moon. The staff were extremely kind and helpful, and the room was large, comfortable, and very clean. Everything was well maintained, and I would happily stay here again

10

Lateef

9 Jan 2026

·

Stayed 5 nights

Room was clean, gym was great rooftop was good and the staff were very friendly. Ate breakfast once and it was ok.

10

Matthew

16 Apr 2025

·

Stayed 3 nights

Nice hotel ideal for those wanting to be in the centre of town near to all the bars and restaurants. Nice large spacious room and friendly staff. Breakfast buffet was fine and ended at 10.30 am. Limited sun beds by roof top pool but nice seating area to get a bit of breeze enjoy the view and have a beer. Happy hours 4-7 pm half price beer.

10

Ray

10 Jan 2026

·

Stayed 2 nights

Excellent staff at front desk and bellman. The hotel is spotless and the room was amazing. Nady in the restaurant is super sweet, kind and welcoming.

4

Heather

2 Jul 2023

·

Stayed 1 night

Overall, the hotel is nice. The front desk staff was very welcoming and pleasant. It’s in a busier area so it can definitely be loud. We didn’t mind and it was close to places we enjoyed going, but if you’re looking for something quiet, this isn’t it. The reason for the poor review, our money was stolen out of the safe. We checked out and left in a hurry to catch a bus to our next destination. We realized it and came back within 30 min of checking out. They let me back in the room and when I went to put in my code, it kept saying there was an error which I thought was weird, but again I was in a rush. Someone from maintenance came in and opened the safe and I grabbed my bag and left. When I got in the bus, I opened my bag and saw all my money was gone. I was upset and wasn’t expecting to get it back, but wanted to bring it to their attention. The manager showed us security footage of a staff member going into our room within the 30 min time frame we were gone, but said it couldn’t be him cause he’s been working there a couple years. Then proceeded to tell me I must’ve went to a massage parlor and had it stolen else where. He then asked me why I would keep my money in a safe, as if that’s not what a safe is for. We also had left a tip for the maids and I noticed that the money we left on the counter was gone, yet the video never showed maids going into clean the room, just that one guy. Anyhow, if you decide to stay here, just keep your valuables in a locked suitcase.

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Service

Staff are widely praised as friendly, professional, and helpful across departments. Some guests report strict or slow check-in and restaurant processes, and there are isolated complaints about service quality and handling of issues.

Related guest reviews

6

Michael

5 Jun 2024

·

Stayed 1 night

Reception is run like a prison camp. Checking in is a miserable experience where you are told what you can't do, and where their system doesn't seem to take credit card deposits. If you make it past reception without blowing up, the room was good and there is a small gym and pool on the roof.

4

GEN

12 Aug 2025

·

Stayed 3 nights

サービスが悪い

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10

Laura

7 Jan 2025

·

Stayed 3 nights

Staff were exceptional here. Every small request was met, every question was answered. The staff really elevated our stay here.

8

Anita

17 Apr 2023

·

Stayed 4 nights

The hotel is lovely. The rod top bar/ restaurant is fabulous. Location is great. Only issue was slow service when ordering a meal. The food is excellent.

8

Michael

10 Dec 2024

·

Stayed 4 nights

The room and location are excellent but the hotel has some silly rules and is set up for maximum surveillance of guests. The receptionists can be very intrusive and they know things they shouldn't. They must have cameras everywhere.

10

Stewart

11 Aug 2025

·

Stayed 3 nights

Great location, within walking distance of all your needs. Fantastic staff, so polite and helpful.

10

Mads

14 Dec 2025

·

Stayed 2 nights

I really enjoyed my stay at Sun & Moon. The staff were extremely kind and helpful, and the room was large, comfortable, and very clean. Everything was well maintained, and I would happily stay here again

10

Ty

2 Jan 2025

·

Stayed 1 night

Staff were very professional and helpful.

10

Ray

10 Jan 2026

·

Stayed 2 nights

Excellent staff at front desk and bellman. The hotel is spotless and the room was amazing. Nady in the restaurant is super sweet, kind and welcoming.

4

Heather

2 Jul 2023

·

Stayed 1 night

Overall, the hotel is nice. The front desk staff was very welcoming and pleasant. It’s in a busier area so it can definitely be loud. We didn’t mind and it was close to places we enjoyed going, but if you’re looking for something quiet, this isn’t it. The reason for the poor review, our money was stolen out of the safe. We checked out and left in a hurry to catch a bus to our next destination. We realized it and came back within 30 min of checking out. They let me back in the room and when I went to put in my code, it kept saying there was an error which I thought was weird, but again I was in a rush. Someone from maintenance came in and opened the safe and I grabbed my bag and left. When I got in the bus, I opened my bag and saw all my money was gone. I was upset and wasn’t expecting to get it back, but wanted to bring it to their attention. The manager showed us security footage of a staff member going into our room within the 30 min time frame we were gone, but said it couldn’t be him cause he’s been working there a couple years. Then proceeded to tell me I must’ve went to a massage parlor and had it stolen else where. He then asked me why I would keep my money in a safe, as if that’s not what a safe is for. We also had left a tip for the maids and I noticed that the money we left on the counter was gone, yet the video never showed maids going into clean the room, just that one guy. Anyhow, if you decide to stay here, just keep your valuables in a locked suitcase.

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Location

Very central and walkable, close to the river, restaurants, bars, and sights. Several note it borders a red light district with lively, sometimes seedy or noisy streets that may not suit those seeking a quiet area.

Related guest reviews

10

jevon

25 Jan 2025

·

Stayed 1 night

nice property with a nice pool area and sky bar. location was very central to river, nightlife and in-town tourist sights. staff were very pleasant and helpful.

8

Andrew

12 Dec 2023

·

Stayed 7 nights

Great location, friendly and helpful staff, big and comfortable room, big roof top pool and bar and good value for the money

10

Blaz

7 May 2025

·

Stayed 5 nights

Hotel is in PERFECT location. In the center of nightlife, you have restaurants, bars, nighclubs, 7-11, and everything else rught there. Markets, ATMs, banks, ... You can party all night and day, or go walk by the river on promenade, catch a tuk-tuk to take you to other places. Pool was great, on top of hotel.

10

Stephen

21 Jul 2025

·

Stayed 3 nights

Very comfortable stay, right in the heart of the River Side entertainment district. Also, a big shout-out to Wotif for arranging this accommodation on short notice.

10

Paul

5 Mar 2024

·

Stayed 4 nights

This is a beautiful hotel in the heart of the city. It’s in a great location as you can walk to a lot of sight seeing locations and markets. At night, with a lot of bars on the street, there was a lot of activity… some good , some not so good. Overall, nice hotel with great service!

10

Stewart

11 Aug 2025

·

Stayed 3 nights

Great location, within walking distance of all your needs. Fantastic staff, so polite and helpful.

10

Stephen

8 Aug 2025

·

Stayed 6 nights

Nice property with friendly and professional staff. Restaurant is good. Gym and rooftop pool were nice as well. Located in the red light district.

8

Akihiro

15 Jan 2025

·

Stayed 3 nights

Location is very good

10

Micheal

15 Aug 2025

·

Stayed 4 nights

Close to the river and the night life!

4

Martin

2 Feb 2023

·

Adjacent to a very seedy red light district. I would not recommend unless that is your thing. Hotel in need of some renovation. Staff pleasant.

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Dining

Breakfast and on-site dining are generally well liked, with several praising quality and value. Some guests found prices high or experienced slow service, and a few felt breakfast was average.

Related guest reviews

10

Pranesh

16 Jul 2023

·

Stayed 3 nights

The suite was spacious and clean. Aircons worked well. The Could 9 bar was excellent too. Service was prompt.

10

Jon

13 Oct 2025

·

Stayed 2 nights

Food at hotel on par with any restaurants nearby

8

Anita

17 Apr 2023

·

Stayed 4 nights

The hotel is lovely. The rod top bar/ restaurant is fabulous. Location is great. Only issue was slow service when ordering a meal. The food is excellent.

10

Patrick

2 Sept 2025

·

Stayed 4 nights

Would stay here again if in this part of town. Nice respite from a day or night out. Good breakfast buffet.

10

richard

30 Mar 2024

·

Stayed 2 nights

Friendly very trendy hotel with big rooftop pool. Expensive food however. Easy to get tuktuk anywhere. Big rooms

10

Swati

13 Feb 2026

·

Stayed 5 nights

Personale estremamente gentile. Buona posizione. Ottima colazione. Servizi spa impeccabili

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10

Emmanuel

19 May 2023

·

Stayed 1 night

Very good location lots of option to eat nearby centrally located for sightseeing and breakfast is very good and the restaurant salt& pepper good food and prices are cheap plus air condition a must here during summer months

8

Reece

9 Aug 2025

·

Stayed 1 night

The bed was comfortable and the staff were welcoming. The roof top bar is nice albeit substantially more expensive than any of the bars/restaurants nearby. The area is close to so many attractions.

6

Tory

25 Nov 2023

·

Stayed 3 nights

A good value option at the heart of the old city. Not for the feint hearted, the area around the hotel is challenging in one of the oldest areas. The facilities in the hotel are good particularly the sky bar, pool & spa, breakfast is average not particularly good value.

10

John

26 Jan 2023

·

Stayed 5 nights

The hotel itself has all the amenities you would expect from a modern hotel. Members of the staff were always helpful and responsive. The hotel includes a very good restaurant.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $52	6 $52	7 $69
8 $73	9 $48	10 $48	11 $77	12 $71	13 $50	14 $51
15 $49	16	17 $53	18 $49	19 $47	20 $50	21 $50
22 $52	23 $55	24 $55	25 $55	26 $52	27 $50	28 $52
29 $55	30 $52

Su	Mo	Tu	We	Th	Fr	Sa
		1 $50	2 $50	3 $52	4 $50	5 $50
6 $50	7 $50	8 $50	9 $50	10 $50	11 $52	12 $50
13 $52	14 $52	15 $50	16 $50	17 $52	18 $50	19 $50
20 $50	21 $50	22 $50	23 $50	24 $51	25 $50	26 $49
27 $52	28 $51	29 $50	30 $52	31 $53

SUN & MOON, Urban Hotel

Prices for SUN & MOON, Urban Hotel

Monthly average prices

About this property

Location

Room options

Deluxe Twin Bed

Deluxe King Bed

Suite King Bed Without Balcony

Guest reviews of SUN & MOON, Urban Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about SUN & MOON, Urban Hotel

Prices for upcoming dates

Business details