Stayable Kissimmee East

Pasable

Piscine fermée, pas de sèche cheveux, pas de fer a repasser. Aucun service d'hôtellerie. Les serviettes et les draps sont changés sur demande et en payant 10€ par change. Pas de papier toilette, pas de savon. Accueil fermé en permanence. Impossible de faire appel a une personne de l'hôtel en cas de problème. Cafards dans les salles de bain qui sont très sales. Fuite au niveau de toilette et de la douche qui font du bruit toute la nuit.

Séjour bof rapport qualité médiocre Propreté à revoir

Who knows what condition the room was in?? We couldn't get in the building! And we got NO answer when we called repeatedly. They never returned our phone calls. There was NO staff and the digital check in did not work. This might be a beautiful hotel, but we will never know! Plus the customer service refuses to issue a refund and hotels.com tried, but the hotel says they are "very clear on cancellations". HOW IS THIS A CANCELLATION? WE COULDN'T GET IN THE BUILDING!!! Utter nonsense and highway robbery ~ THAT is my review.

Do not be fooled by the photos - they must have been taken decades ago. This place is severely outdated, poorly maintained, and honestly filthy. The room had a strong, unpleasant odor the entire time. The lighting was so dim it felt intentional, like it was trying to hide how bad everything looked. There was no hot water and barely any water pressure, which is completely unacceptable for any property calling itself a hotel. On top of that, the long-term residents have zero respect for quiet hours. Loud music and blaring TVs after midnight on a Thursday is ridiculous. This was easily the worst “hotel” I’ve ever stayed in. Save yourself the frustration and spend a little extra for an actual hotel - you’ll regret it if you don’t.