Home2 Suites by Hilton Louisville East/Hurstbourne

Very nice property located in the east end of Louisville. Easy access to restaurants, shopping, and activities. Very friendly and efficient staff. Highly recommend this hotel AND this Hiton brand.

There was a complete communications breakdown there was a language barrier with housekeeping regarding exits to the stairwells the staff did not speak English, which created an issue at the elevator myself and others waited almost 10 minutes for an elevator after the staff was unable to tell us where the stairwells were, they could only point with their fingers no verbiage this is unacceptable as people are traveling with time constraints please consider addressing this issue to avoid future inconveniences

The room was clean, comfortable & as advertised. However, we chose this hotel to have a pool for the lousy weather we knew we’d experience. Once we checked in they told us it was under renovation. No compensation, refund, or any form of apology.

nice clean room with upgrades

I appreciate the cheerful receptionists, the cleanliness of the rooms, and their spaciousness.