Name: Helendorf River Inn, Suites & Conference Center
Address: 33 Munich Strasse, Helen, Géorgie, US
Rating: 8.7

Ce qu'en disent des voyageurs

À l'hôtel Helendorf River Inn, Suites & Conference Center, les voyageurs apprécient l'emplacement idéal au bord de la rivière, propice aux promenades, et le personnel accueillant, tout en soulignant que les chambres sont un peu vieillottes et datées, mais disposent d'un balcon. Certains signalent un manque d'insonorisation et du bruit la nuit, ainsi qu'un petit-déjeuner continental très simple, préemballé.

Les chambres sont généralement spacieuses et confortables, bien que plusieurs personnes aient remarqué des odeurs de moisi, des signes d'usure, du bruit provenant des chambres voisines et un service de ménage uniquement sur demande. Les avis sur les installations sont mitigés : le parking est pratique, l'espace piscine intérieure fait l'objet de critiques et il n'y a pas d'ascenseur. Dans l'ensemble, c'est un endroit simple et bien situé pour visiter Helen, permettant de se déplacer facilement à pied.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les clients trouvent généralement le parking pratique et apprécient l'accès à la rivière et les sièges disponibles. Les avis sur l'espace piscine intérieure sont mitigés (eau chauffée mais espace froid, nombre limité de serviettes et problèmes de propreté), et plusieurs commentaires mentionnent l'absence d'ascenseur.

Avis de voyageur à ce sujet

10

Jennifer

12 mai 2025

·

A séjourné 1 nuit

This is such a nicely-themed property, and it’s a plus to have the Chattahoochee River just outside our room. There are several stairways that lead right down to the river.

8

Denna

28 déc. 2023

·

A séjourné 4 nuits

The beautiful creek area with seating is especially nice. The reason I gave only 3 stars for property condition is the absence of elevators. (I couldn’t find the one and only elevator they said was available!?!?!?!?!!!!!) All staff members were exceptionally nice, courteous and helpful. 🤗

10

Jana

2 avr. 2025

·

A séjourné 1 nuit

Great location and definitely will stay again. Walking distance to just about everything. No elevator but the stairs weren’t too bad. We were on the 3rd floor over looking the little river with a balcony! Just remember to get/bring towels to the pool they don’t have any there. Parking was great also, we have a truck and sometimes parking is a problem.

6

Dom

9 juil. 2025

·

A séjourné 1 nuit

Overpriced for the property. Cats sitting on reception counter and place needs a good clean and refit. Positive is plenty of parking and good Aircon

8

Felix

24 févr. 2024

·

Nice facility, friendly staff, clean and well maintained. The beds were excellent and there was plenty of hot water. The only negatives were that the "indoor pool" was outside of the hotel in an enclosed greenhouse type structure, so you froze going from the room to pool and back. Otherwise, no complaints and I would definitely stay at this facility on my next visit to Helen.

6

Daniel

2 sept. 2025

·

A séjourné 2 nuits

Pool area wasn't very inviting or clean. There were a number of cats wondering around in the pool area.

6

Leah

26 sept. 2024

·

A séjourné 2 nuits

The riverside patio and view was really good, as was the live music at a restaurant up the river a bit. The outdoor furniture could be a bit nicer, but was comfortable enough for a couple of hours. The room was clean, but the decor is dated with dark brown being a prominent color (white bedding would make a big difference). The bathroom is small and fixtures older, but the the toilet is private. The private balcony was nice and had a screen door so we could leave the main door open and enjoy the sound of the river. Perfect location with a very short walk to the Octoberfest building, downtown shops, and recommended restaurants.

8

Brenda

28 mars 2024

·

A séjourné 2 nuits

By far the best bed i have slept in while traveling! The only thing is that the pool is heated but the room it is in is not so the water doesn’t get very warm. Otherwise the view from the room is beautiful and it is literally a quick walk to everything!

10

kristal

7 janv. 2025

·

A séjourné 2 nuits

My kids really enjoyed the pool, it was 35 degrees in Helen but we had a hard time getting them to get out of the pool, they loved it!

8

TY

8 nov. 2024

·

A séjourné 3 nuits

Check in easy and guy was friendly. Can't beat the location. Both doors did not open to the balcony. One was permanently shut and the window in that one was cloudy so it ruined our view a bit. One other issue, and no fault of the hotel, is the huge parking lot across the river. When it's full it kinda ruins the picturesque view you may be looking for. And during the summer all the tubers during the day probably destroy it. Beds were comfortable. They do offer some breakfast items. Make sure to read their terms and conditions, they are very straight forward and open. If you are surprised by anything you didn't read them. Honestly, for the price, next time we will go back to the cheaper, non balcony room. They have a great little walk along the river with tons of chairs and tables so we will just utilize that next time. But location alone is worth it, once we park the vehicle it doesn't move till we check out.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est inconstante : beaucoup de clients signalent des chambres propres, tandis que d'autres mentionnent des odeurs de moisi, du linge taché, des équipements moisis ou sales et un service de ménage manquant si non demandé.

Avis de voyageur à ce sujet

6

Mary

17 mai 2024

·

A séjourné 2 nuits

The room wasn’t the cleanest. The refrigerator had moldy water standing in it, the shower was dirty, the bed had hair on it & the spread was dirty. I don’t think I would stay there again

10

Melissa

10 nov. 2024

·

A séjourné 2 nuits

We thoroughly enjoyed our stay here. The room was clean and the bed was very comfortable. We had a river front balcony with excellent views. The staff is very friendly and made us feel welcome. We will definitely return!

10

James

18 déc. 2024

·

A séjourné 2 nuits

The helendorf inn was very well cared for. Excellent staff was friendly and helpful and the room was very clean.

6

Tena

20 août 2024

·

A séjourné 2 nuits

When we arrived the sink was stopped up and there was a stain on sheet, so I was turned off immediately. The view from our balcony was great, very relaxing. Very pricey for the accommodations.

10

William

20 nov. 2024

·

A séjourné 2 nuits

Excellent stay with a clean room with a beatiful view. Right on mainstreet so no need to uber to any spots and easy to drive out and come back to a parking spot.

10

Jeremiah

4 mai 2025

·

A séjourné 1 nuit

The rooms were clean and spacious perfect location in town and a very smooth check in process

10

Lisa

31 mars 2024

·

A séjourné 2 nuits

The Helendorf is an older hotel with unique architecture. The room was very clean, hotel staff was extremely friendly and helpful. Breakfast area is cute and clean. Breakfast consisted of pre packaged items but had good variety. The hotel is in downtown Helen with shopping and restaurants nearby in walking distance.

6

YIMU

31 mai 2025

·

A séjourné 2 nuits

Room looks antique but dark, visible stains on the pillow and hand towel. Candy wrapper found near the bed.

2

Jimmy

29 juil. 2024

·

A séjourné 4 nuits

This place is old and not clean Dog poop on stairs

4

Lorri

12 avr. 2025

·

A séjourné 1 nuit

For the place being kinda spendy, I feel the balcony could have been swept, and the outside grounds swept. The bath tub caulk needs the mold scrubbed out. The bed was comfortable.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont anciennes et datées, mais souvent spacieuses et confortables, et beaucoup d'entre elles disposent d'un balcon avec vue sur la rivière. Plusieurs clients ont remarqué un manque d'insonorisation et du bruit la nuit, ainsi que quelques signes d'usure et des rideaux occultants insuffisants.

Avis de voyageur à ce sujet

10

Barbara

1 janv. 2025

·

A séjourné 3 nuits

Location is phenomenal and room was very comfortable

10

linda

22 mars 2025

·

A séjourné 2 nuits

Glad we upgraded to “the most sought after room”. Will be back in the summer for tubing!

10

Stephen

12 mai 2025

·

A séjourné 2 nuits

Great hotel in great location with balcony views of river. However directly across river was brightly lit parking lot and bar band that played loudly until late night and ruined the experience.

10

Stacy

14 déc. 2024

·

A séjourné 1 nuit

The staff was very friendly and helpful. The room was a little dated, but very clean. It felt safe. The view of the river was great! It was close to everything. We would stay here again in a heartbeat.

8

Stephen

11 mars 2025

·

A séjourné 1 nuit

The hotel is nice, but dated, could use a repainting inside and out. Rooms are nicely furnished.

10

Sarah

22 déc. 2024

·

A séjourné 1 nuit

Amazing mattresses in the beds! Super comfy and very kind staff!

8

Katireena

24 oct. 2024

·

A séjourné 3 nuits

The hotel staff was nice but the decor was a little outdated. I would have given 5 stars due to location and overall quality but the only feedback I could give would be to have the curtains updated to black out curtains so the neon sighs did not peep through the curtains. I woke up several times thinking it was 7am but it was 1:50am.

8

Lacey

29 nov. 2024

·

A séjourné 3 nuits

We had a great stay! The hotel was clean and the view was amazing. The music at night was a little loud and the walls are a little thin - we could hear our neighbors and their extra curricular activities at night.

10

Courtney

11 mai 2025

·

A séjourné 2 nuits

Its a bit outdated, but was decent. There was a lot of mattress protectors and it was decent considering the price factor. It was near all the shops and parking was decent. The walls are super thin though so we did feel some banging around from the room next door to us. The staff was friendly and always available and checked in with us at reasonable times. We checked in kind of late but didn't seem to be an issue. Checking in and out was super simple. Would most likely stay here again.

10

Mark

29 nov. 2025

·

A séjourné 1 nuit

Enjoyed the balcony room on the top floor. Room was spacious and all amenities were available. Hotel very convenient to everything Helen has to offer.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est fréquemment décrit comme aimable, serviable et réactif. Quelques clients ont rencontré des interactions indifférentes ou peu engageantes.

Avis de voyageur à ce sujet

10

Pura

6 avr. 2025

·

A séjourné 1 nuit

The hotel staff is courteous and provides excellent service to guests.

10

Jennifer

5 août 2025

·

A séjourné 4 nuits

We liked everything about the property! The location was great and being on the river was excellent to take a dip in the river whenever we wanted. Our room overlooked the river which was our morning and afternoon relaxing time. Ryan was very helpful in surrounding suggestions like restaurants and must sees. He was very friendly and welcoming which made us comfortable. Just two Florida girls enjoying there getaway! Thankyou! We will definitely be back!

6

Susan

5 mars 2024

·

A séjourné 3 nuits

The hotel location near town and right by the river was great. The hotel is old and pretty shabby. Front desk help was apathetic (except guy on last day of our stay). Housekeeping was friendly and helpful but only clean rooms by special arrangement. Breakfast was prepackaged and unappealing. COVID should no longer be used as an excuse for bad service and poor quality. I would stay here again but it definitely doesn't deserve a 9 out of 10 rating as indicated on Expedia site

10

Dusitn

29 mars 2025

·

A séjourné 2 nuits

Loved the design of the building. Staff was great.

10

RANDY

1 déc. 2025

·

A séjourné 3 nuits

So glad we chose Helendorf for our first trip to the town. We could walk to everything from our motel. The employees at the hotel were so nice. We will definitely stay there again.

6

Lisa

4 nov. 2024

·

A séjourné 3 nuits

Room was clean. Staff not too friendly.

10

Natalie

19 mars 2025

·

This hotel was perfect for our stay in Helen, GA. It was perfectly on theme, you feel transported from the moment you drive up to the property. Everything was immaculately clean. The staff were all so friendly & helpful. The radio alarm in the room next to us went off at 3am. We called front desk and they took care of it within minutes. Coffee and tea available at the lobby all day. The room was spacious, the view was beautiful! The kids loved the hotel. I could go on and on about how great this place was! We will definitely be back!

8

Khadijah

24 mars 2023

·

A séjourné 1 nuit

I liked the stay the rooms was fine, i like the fact that there was conjoined rooms for a family.. Parking was kinda tight meaning there was no parking. The only thing I had an issue with was, me and my family African American came in for breakfast like 7isham before we checked out, I'm very observant and I noticed the desk female clerk older lady with blonde hair and it was a younger gentleman there that morning. March 19th. They watched us eat and stared it was very uncomfortable and some of my family went elsewhere to eat. If the food is for breakfast then let people eat and enjoy themselves don't make them uncomfortable... But overall I enjoyed my stay

10

Brett

3 août 2024

·

A séjourné 3 nuits

Staff were very helpful

10

Angela

26 juil. 2025

·

A séjourné 1 nuit

Great customer service at check in. The rim was very big and spacious. Beautiful view and great location.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement excellent et facile d'accès à pied, au cœur d'Helen, juste à côté de la rivière et à proximité des boutiques, des restaurants et des attractions.

Avis de voyageur à ce sujet

10

Laree

23 août 2025

·

A séjourné 2 nuits

Great location!

10

Lorraine

18 mai 2025

·

A séjourné 3 nuits

The Helendorf is right in the heart of town near the famous bridge and near the restaurants and shopping. The rooms are on the Chattahoochee river.

8

Thomas

20 août 2025

·

A séjourné 2 nuits

Location, location, location

10

Lisa

24 mars 2025

·

A séjourné 2 nuits

Loved being in downtown Helen. Definitely walkable to most everything. Room was good, loved the river view. Clean, comfortable, safe. TV worked and had Netflix (last few places we’ve been had TV issues and no Netflix). Overall, a good place to stay and I’d go there again

10

NORMAN

31 août 2025

·

A séjourné 1 nuit

We had a room with a balcony, the view with the river was awesome. Walking down to the table with chairs to watch the river flow was really nice. Walking distance to town was really good.

10

Allison

15 juil. 2024

·

A séjourné 2 nuits

Great location! Walking distance to everything in Helen!

10

RANDY

1 déc. 2025

·

A séjourné 3 nuits

So glad we chose Helendorf for our first trip to the town. We could walk to everything from our motel. The employees at the hotel were so nice. We will definitely stay there again.

10

Mike

14 nov. 2023

·

A séjourné 4 nuits

Centrally located in Helen, Georgia, everything is within walking distance to this hotel. We got a balcony room facing the Chatahoochie river. What a beautiful view. The rooms are very clean and spacious. The beds are so comfortable. Great price for all that you get. Definitely recommend.

10

Courtney

29 août 2024

·

A séjourné 2 nuits

Great centralized area. Easy walk to all shops and restaurants.

10

Mark

29 nov. 2025

·

A séjourné 1 nuit

Enjoyed the balcony room on the top floor. Room was spacious and all amenities were available. Hotel very convenient to everything Helen has to offer.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est simple et surtout préemballé, avec peu de variété et des horaires de service courts ; plusieurs clients suggèrent d'ajouter des fruits, du yaourt ou des plats chauds. Il est acceptable pour certains, mais souvent décevant, surtout pour les familles.

Avis de voyageur à ce sujet

10

Diana

29 déc. 2024

·

A séjourné 3 nuits

Excellent location. In the middle of it all. It was clean and enjoyable. My only suggestion is some renovations -,squicky doors and beds and not enough outlets; that don’t really charge and some more lighting. Some changes to the continental breakfast would be good,such as adding two waffle makers.

6

Juan

8 janv. 2024

·

A séjourné 2 nuits

The continental breakfast included do NOT have some combination of fruit, muffins, bagels, cereal, bread, croissants, pastries, waffles, yogurt, milk. a VERY BAD EXPERIENCE.

10

David

1 juil. 2024

·

A séjourné 2 nuits

Great location, clean and comfortable room, breakfast was a little lacking, would definitely stay here again.

10

Krista

17 juin 2024

·

A séjourné 2 nuits

We loved the location. It’s right on the river. The location was the best. Be sure to get a riverside room. The breakfast was all per package food. Not the best but coffee was great. We would stay here again.

8

Tawnya

27 juin 2024

·

A séjourné 2 nuits

Great place to stay! Clean room with great location! The only thing I would change is to have more breakfast options

10

Beverley

12 mars 2025

·

A séjourné 3 nuits

The location is perfect. We parked the car upon arrival on Sunday and didn’t move until departure on Wednesday. We chose riverfront and greatly enjoyed the river sounds and breeze. We enjoyed our first trip to Helen. The continental breakfast is very basic ( microwave products ) but the stay was great and location perfect. Once we checked out we went to Unicoi and Anna Ruby falls.

10

Elizabeth

4 août 2025

·

A séjourné 2 nuits

We loved our stay here! It is so conveniently located. We loved being right in the river and having a balcony that looks into the river. Rooms were nice as well. The breakfast provided could’ve used some fresh fruit and yogurt.

8

Elizabeth

11 mai 2025

·

A séjourné 1 nuit

I had stayed before in Helen, but never one of the charming , older ones ! That was this establishment. Right next door to the stellar Bodensee restaurant and the thrilling Alpine coaster. This place rocks. It is clear the care and preservation they put into the property. The breakfast was a great variety of pre packed goodies, and fresh juices. Better than I expected ; The set up was so easy and convenient! I love the cats on the property. It was such a low key and relaxed atmosphere. The lobby looks like the Hufflepuff Common House in the best way! I will always recommend this property to any friends wanting the ultimate Helen experience. The cool, misty mornings at the creek are a reason alone to make the visit.

8

yanisett

30 nov. 2024

·

A séjourné 3 nuits

The hotel is a walkable distance to everything in main town. However, it needs a renovation as other reviewers mentioned. The room i got wasn’t clean good and one of the sheets had old stain and they only do room service if you requested it. Rooms are spacious and A/C worked perfectly. Parking is included in your stay. Breakfast is included but is one of the worst in my opinion since we travel with little kids. They only provided personal like frozen packed of bagel, mini burgers, and I believe pancakes and they have a machine with coffee and juice. Staffs are nice and answered all need questions. Overall if you want something in price and in walkable distance and dont matter eating outside, it a good option to sleep in it :)

8

Dianne

30 juil. 2025

·

A séjourné 1 nuit

Too short time for breakfast items. Breakfast choices not very good. Room comfortable and great bed.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	83 $US
février	91 $US
mars	90 $US
avril	105 $US
mai	119 $US
juin	169 $US
juillet	159 $US
août	122 $US
septembre	136 $US
octobre	175 $US
novembre	134 $US
décembre	95 $US

Helendorf River Inn, Suites & Conference Center

Prix pour Helendorf River Inn, Suites & Conference Center

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Premium, 2 grands lits, balcon (Riverfront)

Basic Room, 2 Queen Beds (No Pets, Not Riverfront, Stairs Access Only)* -No View-No Ground Floor

Avis des voyageurs sur Helendorf River Inn, Suites & Conference Center

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

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