Pullman Palm Cove Sea Temple Resort & Spa
213 $US
/nuit
Moyenne pour novembre
Prix pour Pullman Palm Cove Sea Temple Resort & Spa
Sélectionnez les dates pour voir les prix et les disponibilités
213 $US
/nuit
Moyenne pour novembre
Prix moyens mensuels
À Pullman Palm Cove Sea Temple Resort & Spa, les prix par nuit s'élèvent en moyenne à 182 $US pendant le mois le moins cher (février) et à 392 $US pendant le mois le plus cher (juillet), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 239 $US |
| février | 182 $US |
| mars | 191 $US |
| avril | 365 $US |
| mai | 288 $US |
| juin | 300 $US |
| juillet | 392 $US |
| août | 317 $US |
| septembre | 274 $US |
| octobre | 289 $US |
| novembre | 213 $US |
| décembre | 253 $US |
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nov. · 213 $US
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Le plus cher : juillet (env. 392 $US)
Le moins cher : février (env. 182 $US)
À propos de cet établissement
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs q...
Équipements
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notamment 3 piscines extérieures, un centre de fitness et un service de location de vélos. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service de garde d'enfants (en supplément).
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. En échange d'un supplément, vous pouvez profiter des services d'une navette vers et depuis l'aéroport. De plus un parking gratuit se trouve dans l'enceinte de l'hébergement.
Repas
Vous profiterez de repas généreux restaurant mais l'hébergement abrite également un café. Et pour combler tous vos petits creux, cet hôtel propose également un service d'étage 24 h/24. Détendez-vous devant un verre au bar en bord de piscine ou dans un des 2 bars/lounges de l'hébergement. Un petit déjeuner préparé sur commande est servi tous les jours de 06 h 30 à 10 h 00 moyennant un supplément.
Chambres
Les 43 chambres climatisées de l'hébergement vous invitent à la détente. Les chambres sont dotées d'un balcon. Un accès gratuit au réseau Internet Wi-Fi et câblé vous permet de rester en contact avec le reste du monde et des chaînes numériques assurent votre divertissement. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux.
Emplacement
En choisissant Pullman Palm Cove Sea Temple Resort and Spa à Cairns (Palm Cove), vous serez à 1 min en voiture de Plage de Palm Cove et à 11 min de Centre commercial Smithfield Shopping Centre. Cet hôtel très pratique pour les familles se trouve à 13,1 km de Skyrail Rainforest Cableway Station et à 15,9 km de Plage de Yorkeys Knob.
À proximité
Plage de Palm Cove(0.1 miles)
Palm Cove Jetty(1 miles)
Centre commercial Clifton Village(1 miles)
Kuranda National Park(1.2 miles)
Back Shot Beach(1.4 miles)
Buchan Point(1.5 miles)
Wet Tropics of Queensland(1.5 miles)
Clifton Beach(1.5 miles)
Macalister Range National Park(1.6 miles)
Plage de Kewarra(1.9 miles)
Mount Formartine North Summit(4.3 miles)
Smithfield Conservation Park(4.4 miles)
Earl Hill Conservation Park(5.7 miles)
Trinity Beach(5.7 miles)
Moon River Beach(6.2 miles)
Aéroport principal le plus pratique pour rejoindre Pullman Palm Cove Sea Temple Resort and Spa : Aéroport international de Cairns (CNS)(15.2 miles)
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre
Emplacement
5 Triton Street, Cairns, Queensland, Australie
Plage de Palm Cove (0.1 miles)
Palm Cove Jetty (1 miles)
Centre commercial Clifton Village (1 miles)
Kuranda National Park (1.2 miles)
Back Shot Beach (1.4 miles)
Buchan Point (1.5 miles)
Options de chambre
20
Appartement, 3 chambres, piscine privée
Détails de la chambre
3× Lits Doubles Standard
Couchages 7
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
10
Appartement, 2 chambres
Détails de la chambre
1 Lit Double Standard
et 2 Lits Simples
Couchages 5
1507 ft²
BalconClimatisationWi-Fi (gratuit)Cuisine
10
Studio, 1 lit double
Détails de la chambre
1 Lit Double Standard
Couchages 2
431 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
10
Appartement, 2 chambres (Rooftop)
Détails de la chambre
2 Lits Doubles Standard
Couchages 5
1507 ft²
BalconClimatisationWi-Fi (gratuit)Cuisine
11
Appartement, 1 chambre
Détails de la chambre
1 Lit Double Standard
Couchages 3
947 ft²
BalconClimatisationWi-Fi (gratuit)Cuisine
10
Appartement, 1 chambre
Détails de la chambre
1 Lit Double Standard
Couchages 3
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
14
Appartement, 3 chambres
Détails de la chambre
3× Lits Doubles Standard
Couchages 6
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
18
Appartement, 2 chambres, piscine privée
Détails de la chambre
2 Lits Doubles Standard
Couchages 5
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
Avis des voyageurs sur Pullman Palm Cove Sea Temple Resort & Spa
8.4
Très bien
Basé sur 819 avis vérifiés
Qui séjourne ici ?
Affaires
1%
Couples
61%
Familles
35%
Groupes
1%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Pullman Palm Cove Sea Temple Resort & Spa, les voyageurs apprécient le personnel accueillant, les piscines de style lagon, l'aménagement paysager tropical et l'accès facile à la plage. Ils soulignent fréquemment les appartements spacieux adaptés aux familles et l'emplacement calme et agréable, à proximité des restaurants de Palm Cove.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Pullman Palm Cove Sea Temple Resort & Spa, les voyageurs apprécient le personnel accueillant, les piscines de style lagon, l'aménagement paysager tropical et l'accès facile à la plage. Ils soulignent fréquemment les appartements spacieux adaptés aux familles et l'emplacement calme et agréable, à proximité des restaurants de Palm Cove.
Les inconvénients fréquemment signalés sont une connexion Wi-Fi peu fiable, un service de nettoyage et une maintenance irréguliers, ainsi que certaines zones vieillissantes. En période de forte affluence, l'établissement peut manquer de personnel, et la qualité et les horaires des restaurants sur place sont variables. Attendez-vous à un complexe hôtelier de plage détendu et familial avec de belles piscines et un bon emplacement, mais avec des prestations inégales.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les piscines de style lagon, les jardins luxuriants, les bars au bord de la piscine et l'accès facile à la plage sont des atouts majeurs pour de nombreuses familles. Certains équipements ont des horaires limités ou des fermetures occasionnelles, et les piscines ne sont pas chauffées, ce que certains ont trouvé trop froid.
Avis de voyageur à ce sujet
10
Matthew
17 déc. 2022
·
A séjourné 19 343 nuits
Stayed for 6 days in a 2 Bedroom room, which was perfect for us as a couple with a teenage daughter. The room was well appointed with a kitchen, Dining and living areas. The resort staff were very friendly and helpful and the facilities are great with a lagoon pool, lap pool and kiddies pool. It was very hot while we were there and it took us a day to work out that the water temp in the lap pool is cooler than the lagoon pool. It's an easy walk to the esplande and restaurants and shops. There is lots of parking in a basement car park, and we'd hired a car which made it easy to access the entire area including driving to Cairns for Reef tours and up to Port Douglas and surrounds.
Stayed for 6 days in a 2 Bedroom room, which was perfect for us as a couple with a teenage daughter. The room was well appointed with a kitchen, Dining and living areas. The resort staff were very friendly and helpful and the facilities are great with a lagoon pool, lap pool and kiddies pool. It was very hot while we were there and it took us a day to work out that the water temp in the lap pool is cooler than the lagoon pool. It's an easy walk to the esplande and restaurants and shops. There is lots of parking in a basement car park, and we'd hired a car which made it easy to access the entire area including driving to Cairns for Reef tours and up to Port Douglas and surrounds.
8
Howard
18 mai 2023
·
A séjourné 2 nuits
The pool was nice,
The pool was nice,
8
Sarah
1 oct. 2023
·
A séjourné 2 nuits
Quiet spot along the beach. Great pool area for young children.
Quiet spot along the beach. Great pool area for young children.
8
Caroline
27 sept. 2025
·
A séjourné 5 nuits
Hard to go wrong with the Pullman in Palm Cove. Initially, we were given a very dark, small, ground floor room, but after asking, we were moved to a lovely room on the 4th floor with great balcony and pool view. The landscaping around the whole complex is brilliant. Staff were friendly. Day spa beautiful and relaxing. Beach access incredible. Pools are unheated, which wasn’t for us, but lots of other people (especially kids) were loving it! Would definitely recommend staying here. Already booked my next stay!!
Hard to go wrong with the Pullman in Palm Cove. Initially, we were given a very dark, small, ground floor room, but after asking, we were moved to a lovely room on the 4th floor with great balcony and pool view. The landscaping around the whole complex is brilliant. Staff were friendly. Day spa beautiful and relaxing. Beach access incredible. Pools are unheated, which wasn’t for us, but lots of other people (especially kids) were loving it! Would definitely recommend staying here. Already booked my next stay!!
8
Andrew
21 sept. 2025
·
A séjourné 8 nuits
Pools and gardens excellent. Location next to beach and short walk to town. Staff friendly. Nice pool bar area. Wifi terrible, room serviced daily but floor not vacuumed in 8 days we stayed and dusting was none existent.
Pools and gardens excellent. Location next to beach and short walk to town. Staff friendly. Nice pool bar area. Wifi terrible, room serviced daily but floor not vacuumed in 8 days we stayed and dusting was none existent.
10
David
26 mai 2025
·
A séjourné 6 nuits
Lovely hotel. Staff were fantastic. 1 pool not open but this didn't spoil our stay. Would recommend.
Lovely hotel. Staff were fantastic. 1 pool not open but this didn't spoil our stay. Would recommend.
10
Ganesan
26 déc. 2024
·
A séjourné 3 nuits
Well Maintained and great amenities. Pool and the hot tub were well maintained. Great tasting food in the restaurant.
Well Maintained and great amenities. Pool and the hot tub were well maintained. Great tasting food in the restaurant.
8
Lucrezia
26 oct. 2024
·
A séjourné 5 nuits
The property could do with a bit of an upgrade. The walkways had broken tiles in several areas. The furniture didn’t match. The pool area is lovely and generally has a relaxing vibe. The pool bar is very accommodating.
The property could do with a bit of an upgrade. The walkways had broken tiles in several areas. The furniture didn’t match. The pool area is lovely and generally has a relaxing vibe. The pool bar is very accommodating.
10
Allen
19 août 2025
·
A séjourné 10 nuits
This was a great stay for our family of 4. We had the rooftop 2 bedroom apartment with spa on the roof. Lots of space for us and the kids and the spa was a great alternative to the pools which were also fantastic. Great beach access and breakfast being included made the morning nice and easy. Would highly recommend.
This was a great stay for our family of 4. We had the rooftop 2 bedroom apartment with spa on the roof. Lots of space for us and the kids and the spa was a great alternative to the pools which were also fantastic. Great beach access and breakfast being included made the morning nice and easy. Would highly recommend.
8
Curtis John
22 oct. 2024
·
A séjourné 7 nuits
Unfortunately the only restaurant is no longer open Sunday or Monday. Poolside bar and snacks not available until 11:30am any day. Breakfast was very good. 10 minute walk into Palm Cove.
Unfortunately the only restaurant is no longer open Sunday or Monday. Poolside bar and snacks not available until 11:30am any day. Breakfast was very good. 10 minute walk into Palm Cove.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients ont trouvé les chambres et les espaces communs propres, mais le ménage et l'entretien sont irréguliers, avec des signalements de passages d'aspirateur et de dépoussiérage manqués, des bouches d'aération ou des réfrigérateurs sales, des odeurs et certaines zones usées.
Avis de voyageur à ce sujet
10
Michelle
25 janv. 2025
·
A séjourné 8 nuits
Beautiful stay. Great for families. Staff all so friendly and rooms were immaculate
Beautiful stay. Great for families. Staff all so friendly and rooms were immaculate
8
Kaele
7 déc. 2022
·
A séjourné 19 328 nuits
A well located property, with a range of restaurants nearby and comfortable, well appointed rooms and facilities. The hotel was clean, if a little ageing. Access to meals was a little limited because of the hours of the poolside bar and the bookings for the on-site restaurant, but having a car made getting supplies in easier.
A well located property, with a range of restaurants nearby and comfortable, well appointed rooms and facilities. The hotel was clean, if a little ageing. Access to meals was a little limited because of the hours of the poolside bar and the bookings for the on-site restaurant, but having a car made getting supplies in easier.
8
Andrew
21 sept. 2025
·
A séjourné 8 nuits
Pools and gardens excellent. Location next to beach and short walk to town. Staff friendly. Nice pool bar area. Wifi terrible, room serviced daily but floor not vacuumed in 8 days we stayed and dusting was none existent.
Pools and gardens excellent. Location next to beach and short walk to town. Staff friendly. Nice pool bar area. Wifi terrible, room serviced daily but floor not vacuumed in 8 days we stayed and dusting was none existent.
8
Angela
25 août 2025
·
A séjourné 8 nuits
Overall a pleasant stay. Our room had no plates or cutlery, so we bought some. Bathroom fan/vent was very dirty and bar fridge badly needed a defrost. When selecting a room be aware if the shower is in the bath. I would have preferred a walk in shower.
Overall a pleasant stay. Our room had no plates or cutlery, so we bought some. Bathroom fan/vent was very dirty and bar fridge badly needed a defrost. When selecting a room be aware if the shower is in the bath. I would have preferred a walk in shower.
4
Lorraine
2 juin 2023
·
A séjourné 4 nuits
Overpriced $ over-rated. Room was dated, in serious need of a refurb, definitely not up to standard. It wasn't cleaned properly each day, despite me asking, the outdoor sofa was so dirty that we didn't want to sit on it. Bizarrely there were cloth European blinds in the room that were ill fitting, mechanism didn't really work, they were dirty & torn. The bed was the same, photo showing how they made it just throwing my pjs on sidetable. Customer service was seriously lacking. When I asked the bar tender if they could bring our drinks over her response was no, we don't provide table service as there are too many guests & not enough staff. When I mentioned that our jug of cocktails would therefore have to sit in the sun poolside & go warm, her response was 'well drink it quickly'! They messed up our transfers, didn't communicate it with us & we almost missed our flight. Food was okay but not particularly good & overpriced. They messed up our bill, charging us for an expensive meal in their restaurant that wasn't ours. Location was great. Definitely not as good as it used to be and yet they are still charging quite high prices. When I asked to speak with the manager about a number of issues we were having I was advised that she had just quit/left and there wasn't a replacement as yet. Their only saving grace was a staff member called Natalie, she was absolutely amazing and a credit to the hotel. We definitely wouldn't stay there again unless they improved.
Overpriced $ over-rated. Room was dated, in serious need of a refurb, definitely not up to standard. It wasn't cleaned properly each day, despite me asking, the outdoor sofa was so dirty that we didn't want to sit on it. Bizarrely there were cloth European blinds in the room that were ill fitting, mechanism didn't really work, they were dirty & torn. The bed was the same, photo showing how they made it just throwing my pjs on sidetable. Customer service was seriously lacking. When I asked the bar tender if they could bring our drinks over her response was no, we don't provide table service as there are too many guests & not enough staff. When I mentioned that our jug of cocktails would therefore have to sit in the sun poolside & go warm, her response was 'well drink it quickly'! They messed up our transfers, didn't communicate it with us & we almost missed our flight. Food was okay but not particularly good & overpriced. They messed up our bill, charging us for an expensive meal in their restaurant that wasn't ours. Location was great. Definitely not as good as it used to be and yet they are still charging quite high prices. When I asked to speak with the manager about a number of issues we were having I was advised that she had just quit/left and there wasn't a replacement as yet. Their only saving grace was a staff member called Natalie, she was absolutely amazing and a credit to the hotel. We definitely wouldn't stay there again unless they improved.
10
IRINA
8 déc. 2023
·
A séjourné 3 nuits
Excellent stay, nice resort facilities, clean, prompt staff
Excellent stay, nice resort facilities, clean, prompt staff
8
Lucrezia
26 oct. 2024
·
A séjourné 5 nuits
The property could do with a bit of an upgrade. The walkways had broken tiles in several areas. The furniture didn’t match. The pool area is lovely and generally has a relaxing vibe. The pool bar is very accommodating.
The property could do with a bit of an upgrade. The walkways had broken tiles in several areas. The furniture didn’t match. The pool area is lovely and generally has a relaxing vibe. The pool bar is very accommodating.
10
Jen
27 juil. 2023
·
A séjourné 3 nuits
The property itself is lovely. The staff were helpful. Dinner was delicious. Our room however wasn’t very clean and had a manky smell. We tried to stay in the communal spaces, which were very pleasant
The property itself is lovely. The staff were helpful. Dinner was delicious. Our room however wasn’t very clean and had a manky smell. We tried to stay in the communal spaces, which were very pleasant
2
Samantha
10 mars 2024
·
A séjourné 1 nuit
Booked a resort view and it overlooked the swamp/mangroves that stunk. The room was filthy with lip gloss and packets of tablets under the couch. The floor was covered in food and dirty as well as having an unpleasant odour. Really unimpressed and disappointed to the point we cancelled our stay and went home.
Booked a resort view and it overlooked the swamp/mangroves that stunk. The room was filthy with lip gloss and packets of tablets under the couch. The floor was covered in food and dirty as well as having an unpleasant odour. Really unimpressed and disappointed to the point we cancelled our stay and went home.
8
Carole
28 août 2025
·
A séjourné 5 nuits
Was a nice place, clean and tidy, staff were nice and friendly. The internet was dreadful. It barely worked and when it did it said it was not secure.
Was a nice place, clean and tidy, staff were nice and friendly. The internet was dreadful. It barely worked and when it did it said it was not secure.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les logements de type appartement, avec balcon, conviennent aux familles, bien que certaines unités soient vieillissantes ou initialement sombres ou petites. Le bruit se propage en raison de murs fins, le Wi-Fi est peu fiable et les téléviseurs peuvent restreindre le streaming ; certaines chambres disposent de salles de bains avec douche au-dessus de la baignoire et offrent une vue sur le jardin ou la mangrove.
Avis de voyageur à ce sujet
8
Caroline
27 sept. 2025
·
A séjourné 5 nuits
Hard to go wrong with the Pullman in Palm Cove. Initially, we were given a very dark, small, ground floor room, but after asking, we were moved to a lovely room on the 4th floor with great balcony and pool view. The landscaping around the whole complex is brilliant. Staff were friendly. Day spa beautiful and relaxing. Beach access incredible. Pools are unheated, which wasn’t for us, but lots of other people (especially kids) were loving it! Would definitely recommend staying here. Already booked my next stay!!
Hard to go wrong with the Pullman in Palm Cove. Initially, we were given a very dark, small, ground floor room, but after asking, we were moved to a lovely room on the 4th floor with great balcony and pool view. The landscaping around the whole complex is brilliant. Staff were friendly. Day spa beautiful and relaxing. Beach access incredible. Pools are unheated, which wasn’t for us, but lots of other people (especially kids) were loving it! Would definitely recommend staying here. Already booked my next stay!!
8
Andrew
21 sept. 2025
·
A séjourné 8 nuits
Pools and gardens excellent. Location next to beach and short walk to town. Staff friendly. Nice pool bar area. Wifi terrible, room serviced daily but floor not vacuumed in 8 days we stayed and dusting was none existent.
Pools and gardens excellent. Location next to beach and short walk to town. Staff friendly. Nice pool bar area. Wifi terrible, room serviced daily but floor not vacuumed in 8 days we stayed and dusting was none existent.
10
Hiroko
19 nov. 2024
·
A séjourné 1 nuit
お部屋は2ベットルームのお部屋に滞在しました。調度品も新しく清潔でとても広くゆっくりと過ごすことができました。 プールは綺麗に清掃されていて、植物の配置も素晴らしく、とても素敵な雰囲気でした！ 唯一、本当に残念だったのは、レストランです。 お食事はまあまあでしたが、サービスがホテルとは思えない悪さです。ウエイターさんは、他のお客様さんと無駄話ばかりして、3組しかいないのに、私達のテーブルだけパンがなかなか配られないなど、放置されること3回ほど。 結局、一つ食事のオーダーが通っておらず、待つこと20分。お詫びにデザートをサービスされるとのことで、気をとりなおすも、何か用意されるのか、出てくるのか待つこと30分。まだかと聞いてみると、好きなものをオーダーしてくれと。そんなこと、一言も最初に言われていない！その間、お皿も下げてくれない…。 朝食も、カウンターの女性は、他のお客さんと話しこんでいて、明らかに無視されていたので、テーブルに座って待ってると、受付をしてないのに勝手に座るなといきなり怒られる。本当にイヤな態度を取られました。ちなみにその時、お客様さんは他一組みだけでスキスキ状態。80を過ぎた親を早く座らせたい気持ちだったのにと、朝から気分が悪くなりました。 海外には子供ころから色々な国に住んでいますが、かつて30年以上も前に味わった、露骨なアジア人への差別を久しぶり思い出し、本当に嫌な気分になりました。
お部屋は2ベットルームのお部屋に滞在しました。調度品も新しく清潔でとても広くゆっくりと過ごすことができました。 プールは綺麗に清掃されていて、植物の配置も素晴らしく、とても素敵な雰囲気でした！ 唯一、本当に残念だったのは、レストランです。 お食事はまあまあでしたが、サービスがホテルとは思えない悪さです。ウエイターさんは、他のお客様さんと無駄話ばかりして、3組しかいないのに、私達のテーブルだけパンがなかなか配られないなど、放置されること3回ほど。 結局、一つ食事のオーダーが通っておらず、待つこと20分。お詫びにデザートをサービスされるとのことで、気をとりなおすも、何か用意されるのか、出てくるのか待つこと30分。まだかと聞いてみると、好きなものをオーダーしてくれと。そんなこと、一言も最初に言われていない！その間、お皿も下げてくれない…。 朝食も、カウンターの女性は、他のお客さんと話しこんでいて、明らかに無視されていたので、テーブルに座って待ってると、受付をしてないのに勝手に座るなといきなり怒られる。本当にイヤな態度を取られました。ちなみにその時、お客様さんは他一組みだけでスキスキ状態。80を過ぎた親を早く座らせたい気持ちだったのにと、朝から気分が悪くなりました。 海外には子供ころから色々な国に住んでいますが、かつて30年以上も前に味わった、露骨なアジア人への差別を久しぶり思い出し、本当に嫌な気分になりました。
8
Angela
25 août 2025
·
A séjourné 8 nuits
Overall a pleasant stay. Our room had no plates or cutlery, so we bought some. Bathroom fan/vent was very dirty and bar fridge badly needed a defrost. When selecting a room be aware if the shower is in the bath. I would have preferred a walk in shower.
Overall a pleasant stay. Our room had no plates or cutlery, so we bought some. Bathroom fan/vent was very dirty and bar fridge badly needed a defrost. When selecting a room be aware if the shower is in the bath. I would have preferred a walk in shower.
10
Meaghan
3 oct. 2023
·
A séjourné 6 nuits
Was a disappointed that we could not use the TV. It was locked to the person that owned the room. We couldnt use Netflix, Disney ect. We tryed to put our own account on it but it was locked. Could not ever share to the TV. Normal coffee would have been better than the expresso machine. No salt or pepper in room. Light in room very difficult to shut it out even when curtains where closed. People on top floor neeb to be considert of people under them. We could hear the people upstairs from 7am everyday.
Was a disappointed that we could not use the TV. It was locked to the person that owned the room. We couldnt use Netflix, Disney ect. We tryed to put our own account on it but it was locked. Could not ever share to the TV. Normal coffee would have been better than the expresso machine. No salt or pepper in room. Light in room very difficult to shut it out even when curtains where closed. People on top floor neeb to be considert of people under them. We could hear the people upstairs from 7am everyday.
8
Catriona
31 août 2023
·
A séjourné 3 nuits
If you have kids - or want a generational holiday - this is ideal. If you want a couple’s getaway don’t. Should be noted rooms don’t match the standard of the communal area.
If you have kids - or want a generational holiday - this is ideal. If you want a couple’s getaway don’t. Should be noted rooms don’t match the standard of the communal area.
8
Carole
28 août 2025
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A séjourné 5 nuits
Was a nice place, clean and tidy, staff were nice and friendly. The internet was dreadful. It barely worked and when it did it said it was not secure.
Was a nice place, clean and tidy, staff were nice and friendly. The internet was dreadful. It barely worked and when it did it said it was not secure.
10
Allen
19 août 2025
·
A séjourné 10 nuits
This was a great stay for our family of 4. We had the rooftop 2 bedroom apartment with spa on the roof. Lots of space for us and the kids and the spa was a great alternative to the pools which were also fantastic. Great beach access and breakfast being included made the morning nice and easy. Would highly recommend.
This was a great stay for our family of 4. We had the rooftop 2 bedroom apartment with spa on the roof. Lots of space for us and the kids and the spa was a great alternative to the pools which were also fantastic. Great beach access and breakfast being included made the morning nice and easy. Would highly recommend.
6
Pragun
20 avr. 2025
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A séjourné 3 nuits
The hotel was at capacity but there were no staff visible for much of our stay..no greeting upon arrival, no offer to port our bags, no staff waiting at reception, no staff at bar, no pool side service. There's no music playing to improve the ambience and during the Easter period there was also limited alcohol service. Although we had to pay premiums to stay at the hotel and foods etc during the period there was no room servicing other than new towels as well. When questioned we were told it is holidays - but isn't that a hotel staff management issue.. why should the customer have to pay the price for that? We certainly didn't get a discount for it. We were also pretty let down by the breakfast.. would be great to have a buffet in place of small servings of 1 slice of avo toast. It was very tasty food though. The hotel is a bit dated but the rooms are very spacious and has all the comforts and amenities. The best part of our stay was the outstanding service by the operations manager who went above and beyond to ensure we had a good time.. he is professional and friendly and kind! He deserves a raise!
The hotel was at capacity but there were no staff visible for much of our stay..no greeting upon arrival, no offer to port our bags, no staff waiting at reception, no staff at bar, no pool side service. There's no music playing to improve the ambience and during the Easter period there was also limited alcohol service. Although we had to pay premiums to stay at the hotel and foods etc during the period there was no room servicing other than new towels as well. When questioned we were told it is holidays - but isn't that a hotel staff management issue.. why should the customer have to pay the price for that? We certainly didn't get a discount for it. We were also pretty let down by the breakfast.. would be great to have a buffet in place of small servings of 1 slice of avo toast. It was very tasty food though. The hotel is a bit dated but the rooms are very spacious and has all the comforts and amenities. The best part of our stay was the outstanding service by the operations manager who went above and beyond to ensure we had a good time.. he is professional and friendly and kind! He deserves a raise!
6
Carol
4 déc. 2022
·
A séjourné 19 324 nuits
It’s an absolutely beautiful property with an almost perfect location within walking distance to shops and restaurants. Our only complaint is the very thin walls. The room next to us came in @11pm and it was soooo loud we actually thought they were somehow in our room bc it was extremely loud and woke us up from a dead sleep. We actually chose a different resort on our next stop through the city bc of how loud it was.
It’s an absolutely beautiful property with an almost perfect location within walking distance to shops and restaurants. Our only complaint is the very thin walls. The room next to us came in @11pm and it was soooo loud we actually thought they were somehow in our room bc it was extremely loud and woke us up from a dead sleep. We actually chose a different resort on our next stop through the city bc of how loud it was.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est souvent aimable et serviable, avec une assistance exceptionnelle de la part de certains membres de l'équipe et des changements de chambre rapides si nécessaire. En période d'affluence, le service peut sembler insuffisant ou indisponible, avec un service de nettoyage limité et une réception, un bar ou un service au bord de la piscine lents ou absents ; les réponses de la direction sont variables.
Avis de voyageur à ce sujet
8
Steven
26 avr. 2025
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A séjourné 8 nuits
Excellent walking access into town… I paid a premium to stay during public holidays and didn’t receive rooms service due to this however washing the walls in the driveway seemed of great importance at this time!!! Room service to customers seems more important to me!!
Excellent walking access into town… I paid a premium to stay during public holidays and didn’t receive rooms service due to this however washing the walls in the driveway seemed of great importance at this time!!! Room service to customers seems more important to me!!
8
Caroline
27 sept. 2025
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A séjourné 5 nuits
Hard to go wrong with the Pullman in Palm Cove. Initially, we were given a very dark, small, ground floor room, but after asking, we were moved to a lovely room on the 4th floor with great balcony and pool view. The landscaping around the whole complex is brilliant. Staff were friendly. Day spa beautiful and relaxing. Beach access incredible. Pools are unheated, which wasn’t for us, but lots of other people (especially kids) were loving it! Would definitely recommend staying here. Already booked my next stay!!
Hard to go wrong with the Pullman in Palm Cove. Initially, we were given a very dark, small, ground floor room, but after asking, we were moved to a lovely room on the 4th floor with great balcony and pool view. The landscaping around the whole complex is brilliant. Staff were friendly. Day spa beautiful and relaxing. Beach access incredible. Pools are unheated, which wasn’t for us, but lots of other people (especially kids) were loving it! Would definitely recommend staying here. Already booked my next stay!!
10
Françoise
14 mai 2024
·
A séjourné 3 nuits
Un séjour parfait grâce à la gentillesse du personnel, et l’efficacité de la GM. Notre première chambre était bruyante, elle nous a tout de suite changé de chambre, gracieusement. Merci
Un séjour parfait grâce à la gentillesse du personnel, et l’efficacité de la GM. Notre première chambre était bruyante, elle nous a tout de suite changé de chambre, gracieusement. Merci
8
Andrew
21 sept. 2025
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A séjourné 8 nuits
Pools and gardens excellent. Location next to beach and short walk to town. Staff friendly. Nice pool bar area. Wifi terrible, room serviced daily but floor not vacuumed in 8 days we stayed and dusting was none existent.
Pools and gardens excellent. Location next to beach and short walk to town. Staff friendly. Nice pool bar area. Wifi terrible, room serviced daily but floor not vacuumed in 8 days we stayed and dusting was none existent.
4
Lorraine
2 juin 2023
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A séjourné 4 nuits
Overpriced $ over-rated. Room was dated, in serious need of a refurb, definitely not up to standard. It wasn't cleaned properly each day, despite me asking, the outdoor sofa was so dirty that we didn't want to sit on it. Bizarrely there were cloth European blinds in the room that were ill fitting, mechanism didn't really work, they were dirty & torn. The bed was the same, photo showing how they made it just throwing my pjs on sidetable. Customer service was seriously lacking. When I asked the bar tender if they could bring our drinks over her response was no, we don't provide table service as there are too many guests & not enough staff. When I mentioned that our jug of cocktails would therefore have to sit in the sun poolside & go warm, her response was 'well drink it quickly'! They messed up our transfers, didn't communicate it with us & we almost missed our flight. Food was okay but not particularly good & overpriced. They messed up our bill, charging us for an expensive meal in their restaurant that wasn't ours. Location was great. Definitely not as good as it used to be and yet they are still charging quite high prices. When I asked to speak with the manager about a number of issues we were having I was advised that she had just quit/left and there wasn't a replacement as yet. Their only saving grace was a staff member called Natalie, she was absolutely amazing and a credit to the hotel. We definitely wouldn't stay there again unless they improved.
Overpriced $ over-rated. Room was dated, in serious need of a refurb, definitely not up to standard. It wasn't cleaned properly each day, despite me asking, the outdoor sofa was so dirty that we didn't want to sit on it. Bizarrely there were cloth European blinds in the room that were ill fitting, mechanism didn't really work, they were dirty & torn. The bed was the same, photo showing how they made it just throwing my pjs on sidetable. Customer service was seriously lacking. When I asked the bar tender if they could bring our drinks over her response was no, we don't provide table service as there are too many guests & not enough staff. When I mentioned that our jug of cocktails would therefore have to sit in the sun poolside & go warm, her response was 'well drink it quickly'! They messed up our transfers, didn't communicate it with us & we almost missed our flight. Food was okay but not particularly good & overpriced. They messed up our bill, charging us for an expensive meal in their restaurant that wasn't ours. Location was great. Definitely not as good as it used to be and yet they are still charging quite high prices. When I asked to speak with the manager about a number of issues we were having I was advised that she had just quit/left and there wasn't a replacement as yet. Their only saving grace was a staff member called Natalie, she was absolutely amazing and a credit to the hotel. We definitely wouldn't stay there again unless they improved.
4
Mary
11 nov. 2024
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A séjourné 3 nuits
I’m sorry but this is not a five star resort. The resort is tired and in need of a refresh. Our room was so basic but for just under $400 a night I expect more. There is not enough staff but those we did encounter were friendly. We ordered lunch at the lagoon bar, just a chicken burger and chips but it was barely warm and tasted of nothing. Very limited choice of meals. We ate all meals outside the resort which were all fabulous. I think you know a resort is confident on their level of service when you checkout, they ask “how was your stay?”, not here just did you have anything from the minibar and have a nice day. Not even can we assist with a taxi etc to your next destination. Would definitely not stay here again, Palm Cove is lovely and there are many real five star options to choose next time.
I’m sorry but this is not a five star resort. The resort is tired and in need of a refresh. Our room was so basic but for just under $400 a night I expect more. There is not enough staff but those we did encounter were friendly. We ordered lunch at the lagoon bar, just a chicken burger and chips but it was barely warm and tasted of nothing. Very limited choice of meals. We ate all meals outside the resort which were all fabulous. I think you know a resort is confident on their level of service when you checkout, they ask “how was your stay?”, not here just did you have anything from the minibar and have a nice day. Not even can we assist with a taxi etc to your next destination. Would definitely not stay here again, Palm Cove is lovely and there are many real five star options to choose next time.
10
Kristin
30 oct. 2025
·
A séjourné 4 nuits
The Pullman was a fantastic family holiday destination. Travelled with teenagers who also enjoyed the accommodation and resort facilities. Staff were exceptionally helpful and provided everything we requested. Easy walking distance into Palm Cove main dining precinct and drivable to kurunda, Atherton table lands and Daintree
The Pullman was a fantastic family holiday destination. Travelled with teenagers who also enjoyed the accommodation and resort facilities. Staff were exceptionally helpful and provided everything we requested. Easy walking distance into Palm Cove main dining precinct and drivable to kurunda, Atherton table lands and Daintree
8
Michelle Lisa
26 janv. 2023
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A séjourné 4 nuits
Simply stunning location. Short walk to town. Friendly staff. The main pool though.. too hot! Too hot to swim in fact. Which is a shame because it's a stunning pool. Big shout out to Kazumi and her co worker the day we checked in (22nd). They were so friendly and an absolute delight. We were very impressed by their customer service.
Simply stunning location. Short walk to town. Friendly staff. The main pool though.. too hot! Too hot to swim in fact. Which is a shame because it's a stunning pool. Big shout out to Kazumi and her co worker the day we checked in (22nd). They were so friendly and an absolute delight. We were very impressed by their customer service.
10
Shannon
20 nov. 2025
·
A séjourné 2 nuits
Due to a last minute change we stayed here and had a lovely experience. The staff was so hospitable and especially Angela at Reception who went above and beyond!
Due to a last minute change we stayed here and had a lovely experience. The staff was so hospitable and especially Angela at Reception who went above and beyond!
6
Pragun
20 avr. 2025
·
A séjourné 3 nuits
The hotel was at capacity but there were no staff visible for much of our stay..no greeting upon arrival, no offer to port our bags, no staff waiting at reception, no staff at bar, no pool side service. There's no music playing to improve the ambience and during the Easter period there was also limited alcohol service. Although we had to pay premiums to stay at the hotel and foods etc during the period there was no room servicing other than new towels as well. When questioned we were told it is holidays - but isn't that a hotel staff management issue.. why should the customer have to pay the price for that? We certainly didn't get a discount for it. We were also pretty let down by the breakfast.. would be great to have a buffet in place of small servings of 1 slice of avo toast. It was very tasty food though. The hotel is a bit dated but the rooms are very spacious and has all the comforts and amenities. The best part of our stay was the outstanding service by the operations manager who went above and beyond to ensure we had a good time.. he is professional and friendly and kind! He deserves a raise!
The hotel was at capacity but there were no staff visible for much of our stay..no greeting upon arrival, no offer to port our bags, no staff waiting at reception, no staff at bar, no pool side service. There's no music playing to improve the ambience and during the Easter period there was also limited alcohol service. Although we had to pay premiums to stay at the hotel and foods etc during the period there was no room servicing other than new towels as well. When questioned we were told it is holidays - but isn't that a hotel staff management issue.. why should the customer have to pay the price for that? We certainly didn't get a discount for it. We were also pretty let down by the breakfast.. would be great to have a buffet in place of small servings of 1 slice of avo toast. It was very tasty food though. The hotel is a bit dated but the rooms are very spacious and has all the comforts and amenities. The best part of our stay was the outstanding service by the operations manager who went above and beyond to ensure we had a good time.. he is professional and friendly and kind! He deserves a raise!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Emplacement en bord de mer, avec un accès facile à pied aux restaurants et aux boutiques de Palm Cove, et une atmosphère généralement calme. C'est un point de départ idéal pour se rendre à Cairns et dans les environs.
Avis de voyageur à ce sujet
10
YUTO
25 août 2022
·
A séjourné 3 nuits
スタッフやホテル全体の設備はとてもよく、ホテルの裏側をでるとすぐにプライベートビーチかと思うような静かなビーチが広がっておりとても素敵なホテルでした。 パームコーブの中心地までは少し歩きますが、パームコーブ自体もとても素敵な街で大変満足です。 国内と比べるのは良くないとは思いますが部屋のアメニティ類が少しいまいちだったこと、お湯が溜水式なので、バスタブにお湯を張り、その後四人がシャワーを浴びるくらいの湯量はなく2日目以降はシャワーのみで済ませました。
スタッフやホテル全体の設備はとてもよく、ホテルの裏側をでるとすぐにプライベートビーチかと思うような静かなビーチが広がっておりとても素敵なホテルでした。 パームコーブの中心地までは少し歩きますが、パームコーブ自体もとても素敵な街で大変満足です。 国内と比べるのは良くないとは思いますが部屋のアメニティ類が少しいまいちだったこと、お湯が溜水式なので、バスタブにお湯を張り、その後四人がシャワーを浴びるくらいの湯量はなく2日目以降はシャワーのみで済ませました。
8
Kaele
7 déc. 2022
·
A séjourné 19 328 nuits
A well located property, with a range of restaurants nearby and comfortable, well appointed rooms and facilities. The hotel was clean, if a little ageing. Access to meals was a little limited because of the hours of the poolside bar and the bookings for the on-site restaurant, but having a car made getting supplies in easier.
A well located property, with a range of restaurants nearby and comfortable, well appointed rooms and facilities. The hotel was clean, if a little ageing. Access to meals was a little limited because of the hours of the poolside bar and the bookings for the on-site restaurant, but having a car made getting supplies in easier.
8
Sarah
1 oct. 2023
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A séjourné 2 nuits
Quiet spot along the beach. Great pool area for young children.
Quiet spot along the beach. Great pool area for young children.
8
Andrew
21 sept. 2025
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A séjourné 8 nuits
Pools and gardens excellent. Location next to beach and short walk to town. Staff friendly. Nice pool bar area. Wifi terrible, room serviced daily but floor not vacuumed in 8 days we stayed and dusting was none existent.
Pools and gardens excellent. Location next to beach and short walk to town. Staff friendly. Nice pool bar area. Wifi terrible, room serviced daily but floor not vacuumed in 8 days we stayed and dusting was none existent.
10
Scott
3 mars 2023
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A séjourné 3 nuits
Perfect island escape. Spacious rooms, comfortable bedding and great location. Unfortunately the beach area is unsafe with wild crocs but pools are nice
Perfect island escape. Spacious rooms, comfortable bedding and great location. Unfortunately the beach area is unsafe with wild crocs but pools are nice
10
Elizabeth
26 avr. 2023
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A séjourné 6 nuits
Beautiful resort in an amazing location. Easy walk to everything but nice and quiet and sheltered from the windy coast. Staff were friendly and food and drinks very reasonably priced.
Beautiful resort in an amazing location. Easy walk to everything but nice and quiet and sheltered from the windy coast. Staff were friendly and food and drinks very reasonably priced.
10
Kristin
30 oct. 2025
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A séjourné 4 nuits
The Pullman was a fantastic family holiday destination. Travelled with teenagers who also enjoyed the accommodation and resort facilities. Staff were exceptionally helpful and provided everything we requested. Easy walking distance into Palm Cove main dining precinct and drivable to kurunda, Atherton table lands and Daintree
The Pullman was a fantastic family holiday destination. Travelled with teenagers who also enjoyed the accommodation and resort facilities. Staff were exceptionally helpful and provided everything we requested. Easy walking distance into Palm Cove main dining precinct and drivable to kurunda, Atherton table lands and Daintree
10
Kazuhisa
23 mars 2025
·
A séjourné 3 nuits
とても静かで快適に過ごせました。無料でアーリーチェックインもさせて頂きサービスは最高でした。ケアンズから30km離れてるのでレンタカー利用でコンドミニアム希望の方におすすめです。車で5分で大きなスーパーに行けるのも便利です。日本語の出来るスタッフさんもいて安心でした。唯一のイメージ違いは自然の木々に囲まれているので海はパーシャルオーシャンビュー以下で虫が多いです。 ケアンズの騒がしさを避けたい方にはおすすめです。
とても静かで快適に過ごせました。無料でアーリーチェックインもさせて頂きサービスは最高でした。ケアンズから30km離れてるのでレンタカー利用でコンドミニアム希望の方におすすめです。車で5分で大きなスーパーに行けるのも便利です。日本語の出来るスタッフさんもいて安心でした。唯一のイメージ違いは自然の木々に囲まれているので海はパーシャルオーシャンビュー以下で虫が多いです。 ケアンズの騒がしさを避けたい方にはおすすめです。
10
Allen
19 août 2025
·
A séjourné 10 nuits
This was a great stay for our family of 4. We had the rooftop 2 bedroom apartment with spa on the roof. Lots of space for us and the kids and the spa was a great alternative to the pools which were also fantastic. Great beach access and breakfast being included made the morning nice and easy. Would highly recommend.
This was a great stay for our family of 4. We had the rooftop 2 bedroom apartment with spa on the roof. Lots of space for us and the kids and the spa was a great alternative to the pools which were also fantastic. Great beach access and breakfast being included made the morning nice and easy. Would highly recommend.
8
Curtis John
22 oct. 2024
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A séjourné 7 nuits
Unfortunately the only restaurant is no longer open Sunday or Monday. Poolside bar and snacks not available until 11:30am any day. Breakfast was very good. 10 minute walk into Palm Cove.
Unfortunately the only restaurant is no longer open Sunday or Monday. Poolside bar and snacks not available until 11:30am any day. Breakfast was very good. 10 minute walk into Palm Cove.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner est souvent apprécié, mais l'expérience culinaire globale est inégale : horaires ou jours d'ouverture limités pour les restaurants et les bars de la piscine, portions réduites pour certains petits-déjeuners et qualité des plats variable. Plusieurs clients ont signalé un service lent ou peu attentif.
Avis de voyageur à ce sujet
8
Kaele
7 déc. 2022
·
A séjourné 19 328 nuits
A well located property, with a range of restaurants nearby and comfortable, well appointed rooms and facilities. The hotel was clean, if a little ageing. Access to meals was a little limited because of the hours of the poolside bar and the bookings for the on-site restaurant, but having a car made getting supplies in easier.
A well located property, with a range of restaurants nearby and comfortable, well appointed rooms and facilities. The hotel was clean, if a little ageing. Access to meals was a little limited because of the hours of the poolside bar and the bookings for the on-site restaurant, but having a car made getting supplies in easier.
10
Hiroko
19 nov. 2024
·
A séjourné 1 nuit
お部屋は2ベットルームのお部屋に滞在しました。調度品も新しく清潔でとても広くゆっくりと過ごすことができました。 プールは綺麗に清掃されていて、植物の配置も素晴らしく、とても素敵な雰囲気でした！ 唯一、本当に残念だったのは、レストランです。 お食事はまあまあでしたが、サービスがホテルとは思えない悪さです。ウエイターさんは、他のお客様さんと無駄話ばかりして、3組しかいないのに、私達のテーブルだけパンがなかなか配られないなど、放置されること3回ほど。 結局、一つ食事のオーダーが通っておらず、待つこと20分。お詫びにデザートをサービスされるとのことで、気をとりなおすも、何か用意されるのか、出てくるのか待つこと30分。まだかと聞いてみると、好きなものをオーダーしてくれと。そんなこと、一言も最初に言われていない！その間、お皿も下げてくれない…。 朝食も、カウンターの女性は、他のお客さんと話しこんでいて、明らかに無視されていたので、テーブルに座って待ってると、受付をしてないのに勝手に座るなといきなり怒られる。本当にイヤな態度を取られました。ちなみにその時、お客様さんは他一組みだけでスキスキ状態。80を過ぎた親を早く座らせたい気持ちだったのにと、朝から気分が悪くなりました。 海外には子供ころから色々な国に住んでいますが、かつて30年以上も前に味わった、露骨なアジア人への差別を久しぶり思い出し、本当に嫌な気分になりました。
お部屋は2ベットルームのお部屋に滞在しました。調度品も新しく清潔でとても広くゆっくりと過ごすことができました。 プールは綺麗に清掃されていて、植物の配置も素晴らしく、とても素敵な雰囲気でした！ 唯一、本当に残念だったのは、レストランです。 お食事はまあまあでしたが、サービスがホテルとは思えない悪さです。ウエイターさんは、他のお客様さんと無駄話ばかりして、3組しかいないのに、私達のテーブルだけパンがなかなか配られないなど、放置されること3回ほど。 結局、一つ食事のオーダーが通っておらず、待つこと20分。お詫びにデザートをサービスされるとのことで、気をとりなおすも、何か用意されるのか、出てくるのか待つこと30分。まだかと聞いてみると、好きなものをオーダーしてくれと。そんなこと、一言も最初に言われていない！その間、お皿も下げてくれない…。 朝食も、カウンターの女性は、他のお客さんと話しこんでいて、明らかに無視されていたので、テーブルに座って待ってると、受付をしてないのに勝手に座るなといきなり怒られる。本当にイヤな態度を取られました。ちなみにその時、お客様さんは他一組みだけでスキスキ状態。80を過ぎた親を早く座らせたい気持ちだったのにと、朝から気分が悪くなりました。 海外には子供ころから色々な国に住んでいますが、かつて30年以上も前に味わった、露骨なアジア人への差別を久しぶり思い出し、本当に嫌な気分になりました。
10
Ganesan
26 déc. 2024
·
A séjourné 3 nuits
Well Maintained and great amenities. Pool and the hot tub were well maintained. Great tasting food in the restaurant.
Well Maintained and great amenities. Pool and the hot tub were well maintained. Great tasting food in the restaurant.
4
Mary
11 nov. 2024
·
A séjourné 3 nuits
I’m sorry but this is not a five star resort. The resort is tired and in need of a refresh. Our room was so basic but for just under $400 a night I expect more. There is not enough staff but those we did encounter were friendly. We ordered lunch at the lagoon bar, just a chicken burger and chips but it was barely warm and tasted of nothing. Very limited choice of meals. We ate all meals outside the resort which were all fabulous. I think you know a resort is confident on their level of service when you checkout, they ask “how was your stay?”, not here just did you have anything from the minibar and have a nice day. Not even can we assist with a taxi etc to your next destination. Would definitely not stay here again, Palm Cove is lovely and there are many real five star options to choose next time.
I’m sorry but this is not a five star resort. The resort is tired and in need of a refresh. Our room was so basic but for just under $400 a night I expect more. There is not enough staff but those we did encounter were friendly. We ordered lunch at the lagoon bar, just a chicken burger and chips but it was barely warm and tasted of nothing. Very limited choice of meals. We ate all meals outside the resort which were all fabulous. I think you know a resort is confident on their level of service when you checkout, they ask “how was your stay?”, not here just did you have anything from the minibar and have a nice day. Not even can we assist with a taxi etc to your next destination. Would definitely not stay here again, Palm Cove is lovely and there are many real five star options to choose next time.
8
Lucrezia
26 oct. 2024
·
A séjourné 5 nuits
The property could do with a bit of an upgrade. The walkways had broken tiles in several areas. The furniture didn’t match. The pool area is lovely and generally has a relaxing vibe. The pool bar is very accommodating.
The property could do with a bit of an upgrade. The walkways had broken tiles in several areas. The furniture didn’t match. The pool area is lovely and generally has a relaxing vibe. The pool bar is very accommodating.
10
Kristin
23 mars 2025
·
A séjourné 1 nuit
The sea temple is absolutely amazing, the building itself is beautifully designed and is definitely a great place for a relaxing stay. The restaurant is gorgeous although the food was a bit of a hit and miss although has the potential to be something incredible. The staff were lovely and the rooms were gorgeous. Definitely recommend staying here and its perfect for families with young children.
The sea temple is absolutely amazing, the building itself is beautifully designed and is definitely a great place for a relaxing stay. The restaurant is gorgeous although the food was a bit of a hit and miss although has the potential to be something incredible. The staff were lovely and the rooms were gorgeous. Definitely recommend staying here and its perfect for families with young children.
10
Jen
27 juil. 2023
·
A séjourné 3 nuits
The property itself is lovely. The staff were helpful. Dinner was delicious. Our room however wasn’t very clean and had a manky smell. We tried to stay in the communal spaces, which were very pleasant
The property itself is lovely. The staff were helpful. Dinner was delicious. Our room however wasn’t very clean and had a manky smell. We tried to stay in the communal spaces, which were very pleasant
10
Allen
19 août 2025
·
A séjourné 10 nuits
This was a great stay for our family of 4. We had the rooftop 2 bedroom apartment with spa on the roof. Lots of space for us and the kids and the spa was a great alternative to the pools which were also fantastic. Great beach access and breakfast being included made the morning nice and easy. Would highly recommend.
This was a great stay for our family of 4. We had the rooftop 2 bedroom apartment with spa on the roof. Lots of space for us and the kids and the spa was a great alternative to the pools which were also fantastic. Great beach access and breakfast being included made the morning nice and easy. Would highly recommend.
6
Pragun
20 avr. 2025
·
A séjourné 3 nuits
The hotel was at capacity but there were no staff visible for much of our stay..no greeting upon arrival, no offer to port our bags, no staff waiting at reception, no staff at bar, no pool side service. There's no music playing to improve the ambience and during the Easter period there was also limited alcohol service. Although we had to pay premiums to stay at the hotel and foods etc during the period there was no room servicing other than new towels as well. When questioned we were told it is holidays - but isn't that a hotel staff management issue.. why should the customer have to pay the price for that? We certainly didn't get a discount for it. We were also pretty let down by the breakfast.. would be great to have a buffet in place of small servings of 1 slice of avo toast. It was very tasty food though. The hotel is a bit dated but the rooms are very spacious and has all the comforts and amenities. The best part of our stay was the outstanding service by the operations manager who went above and beyond to ensure we had a good time.. he is professional and friendly and kind! He deserves a raise!
The hotel was at capacity but there were no staff visible for much of our stay..no greeting upon arrival, no offer to port our bags, no staff waiting at reception, no staff at bar, no pool side service. There's no music playing to improve the ambience and during the Easter period there was also limited alcohol service. Although we had to pay premiums to stay at the hotel and foods etc during the period there was no room servicing other than new towels as well. When questioned we were told it is holidays - but isn't that a hotel staff management issue.. why should the customer have to pay the price for that? We certainly didn't get a discount for it. We were also pretty let down by the breakfast.. would be great to have a buffet in place of small servings of 1 slice of avo toast. It was very tasty food though. The hotel is a bit dated but the rooms are very spacious and has all the comforts and amenities. The best part of our stay was the outstanding service by the operations manager who went above and beyond to ensure we had a good time.. he is professional and friendly and kind! He deserves a raise!
8
Curtis John
22 oct. 2024
·
A séjourné 7 nuits
Unfortunately the only restaurant is no longer open Sunday or Monday. Poolside bar and snacks not available until 11:30am any day. Breakfast was very good. 10 minute walk into Palm Cove.
Unfortunately the only restaurant is no longer open Sunday or Monday. Poolside bar and snacks not available until 11:30am any day. Breakfast was very good. 10 minute walk into Palm Cove.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Françoise
14 mai 2024
·
A séjourné 3 nuits
Un séjour parfait grâce à la gentillesse du personnel, et l’efficacité de la GM. Notre première chambre était bruyante, elle nous a tout de suite changé de chambre, gracieusement. Merci
Un séjour parfait grâce à la gentillesse du personnel, et l’efficacité de la GM. Notre première chambre était bruyante, elle nous a tout de suite changé de chambre, gracieusement. Merci
10
Fiachra
7 sept. 2026
·
A séjourné 3 nuits
My partner (now fiancé!) and I had an excellent stay here. I rang in advance to organise a couple of things as a surprise as I was planning to propose to my partner during our stay in Palm Cove. Daniella was a star and helped out massively. Our room was beautiful, the rest of the staff were lovely, the included breakfast was really good and we had dinner in the Temple of Tastes restaurant one night which also really tasty. The hotel is in a great location in the beach town of palm cove: just out of the town enough that it feels secluded and peaceful but still walking distance to the Esplanade, bus and a number of restaurants, bars etc. You can walk right to the beach from the pool area of the hotel. We also had a great experience in the hotel’s Spa having massages.
My partner (now fiancé!) and I had an excellent stay here. I rang in advance to organise a couple of things as a surprise as I was planning to propose to my partner during our stay in Palm Cove. Daniella was a star and helped out massively. Our room was beautiful, the rest of the staff were lovely, the included breakfast was really good and we had dinner in the Temple of Tastes restaurant one night which also really tasty. The hotel is in a great location in the beach town of palm cove: just out of the town enough that it feels secluded and peaceful but still walking distance to the Esplanade, bus and a number of restaurants, bars etc. You can walk right to the beach from the pool area of the hotel. We also had a great experience in the hotel’s Spa having massages.
10
Katie
1 juil. 2026
·
A séjourné 5 nuits
The staff we checked in with were amazing. Our luggage had been left behind at Melbourne airport and the staff were so accommodating and helped us with supplies of amenities that we needed while we waited for our luggage to arrive. The staff
The staff we checked in with were amazing. Our luggage had been left behind at Melbourne airport and the staff were so accommodating and helped us with supplies of amenities that we needed while we waited for our luggage to arrive. The staff
10
Maria
26 juin 2026
·
A séjourné 5 nuits
Great comfortable resort, lots of pools and banana lounges, undercover bar, seating area with tv to retreat from the sun or rain. Happy hour at 3-5pm with music so great vibe. Rooms are clean. Breakfast buffet is of excellent quality. I love the spinach and mushrooms. Lots of variety and great professional Nespresso coffee machine. Staff are very pleasant and helpful. You are right on the beach and a short walk to the shops and restaurants. Perfect for couples or families.
Great comfortable resort, lots of pools and banana lounges, undercover bar, seating area with tv to retreat from the sun or rain. Happy hour at 3-5pm with music so great vibe. Rooms are clean. Breakfast buffet is of excellent quality. I love the spinach and mushrooms. Lots of variety and great professional Nespresso coffee machine. Staff are very pleasant and helpful. You are right on the beach and a short walk to the shops and restaurants. Perfect for couples or families.
10
michele
10 mars 2026
·
A séjourné 2 nuits
Beautiful grounds, great location
Beautiful grounds, great location
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 11:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
décembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-11-05: 190.17930360998534USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 121.10251896609498USD
- 2026-11-09: 131.38809167248536USD
- 2026-11-10: 133.54118374665833USD
- 2026-11-11: 120.90312944041443USD
- 2026-11-12: 121.17477905747985USD
- 2026-11-13: 354.50336286035156USD
- 2026-11-14: 290.5280402715454USD
- 2026-11-15: 120.23458108285523USD
- 2026-11-16: 128.41322717555238USD
- 2026-11-17: 123.37141606838989USD
- 2026-11-18: 121.47587553387451USD
- 2026-11-19: 121.47587553387451USD
- 2026-11-20: 186.09862063461304USD
- 2026-11-21: 130.17132634468078USD
- 2026-11-22: 164.9499219987793USD
- 2026-11-23: 139.2526407684021USD
- 2026-11-24: 139.2526407684021USD
- 2026-11-25: 120.49550186732483USD
- 2026-11-26: 123.13795122586059USD
- 2026-11-27: 140.5646978686676USD
- 2026-11-28: 490.0150698549805USD
- 2026-11-29: 117.8178285857544USD
- 2026-11-30: 125.21288703022766USD
- 2026-12-01: 125.21288703022766USD
- 2026-12-02: 120.23458108285523USD
- 2026-12-03: 126.43801591270447USD
- 2026-12-04: 130.17132634468078USD
- 2026-12-05: 125.8374735495453USD
- 2026-12-06: 124.52540794108582USD
- 2026-12-07: 128.41322717555238USD
- 2026-12-08: 131.38809167248536USD
- 2026-12-09: 121.47587553387451USD
- 2026-12-10: 120.23458108285523USD
- 2026-12-11: 153.21184743426514USD
- 2026-12-12: 131.38809167248536USD
- 2026-12-13: 127.18969783354187USD
- 2026-12-14: 131.38809167248536USD
- 2026-12-15: 133.37535904618835USD
- 2026-12-16: 120.23458108285523USD
- 2026-12-17: 137.11710960658263USD
- 2026-12-18: 163.12406357287597USD
- 2026-12-19: 140.10806309831239USD
- 2026-12-20: 128.41322717555238USD
- 2026-12-21: 128.1839738890381USD
- 2026-12-22: 214.91265751275634USD
- 2026-12-23: 797.2329535814209USD
- 2026-12-24: 503.54126049694827USD
- 2026-12-25: 530.2309204555664USD
- 2026-12-26: NO DATA
- 2026-12-27: NO DATA
- 2026-12-28: NO DATA
- 2026-12-29: NO DATA
- 2026-12-30: 402.8780609862671USD
- 2026-12-31: 370.15714651916505USD
- 2027-01-01: 983.7625142406006USD
- 2027-01-02: 638.9324914649658USD
- 2027-01-03: 659.6120993344726USD
- 2027-01-04: 215.78192267425538USD
- 2027-01-05: 669.6469355645752USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit et les espèces
- Des modes de paiement sans espèces sont disponibles
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et un détecteur de fumée
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- L’hébergement certifie respecter les pratiques de nettoyage et de désinfection préconisées par ALLSAFE (Accor Hotels).
- Modes de paiement sans espèces disponibles pour toutes les transactions.
- Formalités de départ sans contact disponibles.
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
- Le petit déjeuner préparé sur commande coûte environ 40 AUD par adulte et environ 20 AUD par enfant.
- Lit-bébé : 10.0 AUD par nuit
- Lit d'appoint : 60.0 AUD par nuit
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre
Services
Centre d'affaires
Organisation d'excursions
Nettoyage à sec
Baby-sitting/Services pour enfants
Salle de banquet
Service de change
Coffre-fort
Distributeur automatique de billets
Location de vélos
Consigne à bagage
Zone fumeurs
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Concierge Services
Activités
Piscine
Courts de tennis
Jardin
Parcours de golf (à proximité)
Plage (à proximité)
Plongée
Planche à voile
Cyclisme
Pêche
Équitation
Canoë
Randonnée
Piscine pour enfants
Piscine extérieure
Piscine extérieure chauffée
Musique live
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Jacuzzi/Bain à remous
Massage
Spa et centre de bien-être
Soins corporels
Soins pour le visage
Aire de pique nique/Tables
Déjeuners à emporter
Petit-déjeuner en chambre
Chambre familiale
Beach Sun Loungers
Clôture autour de la piscine
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Navette aéroport
Service de voiturier
Parking gratuit
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit