Candlewood Suites Vestal - Binghamton by IHG

We had an enjoyable stay. We were also impressed with their installation of electric vehicle charging stations.

We had an easy check in. Our room was very spacious and comfortable. We were thrilled to see that there were Chargepoint charges in the parking lot. Free for 4 hours. (wish it were longer - overnight)

Good location, price, amenities. Love their fitness center. Very pleasant staff. Solid and functional accommodations. Comfortable. The surfaces be a little cleaner - I have very high standards, though - they show some smears from hands that checked out. I recommend the hotel.

Comfortable,clean, good gym. Great value.

Great gym available.

Clean location with additional features of a small convience store and lending closet (with anything from a crockpot to candy land board game). Great accommodations for families. Within 5 minutes from Binghamton University.

The check-in process was prompt and friendly. There’re many dining options within 5-10mins driving distance. There was some noise from the traffic on the road. The gym needs a little more equipments. The bedroom was clean and comfortable enough.

Overall my stay was OK. This hotel had a lot of workers driving big white utility trucks who are likely on the road for a week or more. Because of this, parking was limited. The rooms were comfortable but a little worn. Rooms are cleaned only on a weekly basis. There were homeless people about - not the hotel's fault but I did not feel safe at night.

Clean room, cozy. Room temperature satisfactory, easy to adjust Easy to communicate with desk attendant. Parking really close. EV chargers convenient.

place is convenient also electric charge

Dishes in dishwasher were never cleaned food was caked on them it was gross the garbage can needs to be cleaned that was disgusting too

Room was not cleaned properly

Room was not clean. Peanuts and other debris on the floor

They only cleaned the rooms every 5 days, had to ask for clean towels.

We chose this property because it is conveniently located to Binghamton University, which we were visiting. There are tons of quick affordable dining options immediately in the area of the hotel. I do wish the hotel had some sort of complimentary breakfast option, though there are plenty of restaurants to purchase breakfast at locally. The staff member at the desk when we arrived and left was very nice. I enjoyed the gym as well. I will say our room felt and smelled very damp though the room overall was clean. I assumed due to some moisture/humidity issue, the door to our room was hard to open and the door to the bathroom was very hard to shut as well. There were tons of spider webs all over the upper parts of the walls and corners in both the room and the bathroom which were surprising, led to us having to kill a big spider. We liked having the kitchenette which included a full-size fridge and freezer that kept quite cold and dishes as well. Overall not a bad place to stay.

Stay was pleasant. However no cleaned our room, made our bed or gave us clean towels .

Filthy coffee maker that hadn't been cleaned in idk how long. Dishwasher was full, when trying to use the bedside lamp found it was unplugged, what was behind the nightstand was disgusting. It was only a one night stay so we put up with it, morning shower was a trickle and barely hot at the hottest setting. When we left I asked the desk clerk if they had a problem with the water pressure he replied, without looking up from his phone, not that I know of. Stay away

Room could have been a little bit cleaner. There were sticky ring marks by the bedside table, fridge had crumbs on the shelves, there were no towels in the room and it was missing the hairdryer.

Room was supposedly serviced e ery 5 days. Didn't happen once during my 7 day stay. I was fine reusing towels, but some fresh bedding would have been nice.

The hotel was just ok….our room was dirty. Toothpaste spit down the front of the sink doors. There were toenail clippings, sugar packets, hair ties and just little stuff that have not been vacuumed in awhile. The shower heated up to just warm at best and the lights didn’t work. The heater/ Ac sounded like there was a gear missing. We ended up with a room with a stove and appliances, which was nice BUT they wall were wiped down with a dirty cloth so they were all smeared with stuff. The toaster had jelly all over it. On a good note the beds we’re clean……. BUT the pillows were filthy. I personally would never stay again, but if your looking for a place to stay the area was safe and bed was clean.

Overall the stay was good. They do need to update the WiFi. It was terrible. Also, there were no USB ports. The front desk staff was great. Very friendly and immediately took care of any needs we may have had. They do allow pets but the renter next to us went to work every day at 6:30 and left their dog in the room. It barked all day long

Very noisy one night

Great suite for a family of 4 right near the university. Affordable price, nice clean place. Bed is not terribly comfortable, but for a few nights at this affordable price, it was perfect for us.

The room was spacious and above expectations

Female desk attendant can barely look up from her cell phone to do her job. Dated average rooms. No air flow because the bathroom fan is broke. The main chair was nasty and I didn't sit in it. There's phones that aren't hooked up to anything in the room. The upstairs neighbor was smashing on the floor till all hours, both nights. dirty washclothes.. However, the bed was comfortable.

Stayed for 2 nights - very nice suite with plenty of room and many dining options close by.

The check-in process was prompt and friendly. There’re many dining options within 5-10mins driving distance. There was some noise from the traffic on the road. The gym needs a little more equipments. The bedroom was clean and comfortable enough.

The hotel needs much updating

Room was clean and spacious.

The room was clean and big. The kitchenette was clean and well equipped. Very convenient as it allowed us to buy groceries and make healthy meals.

The entire staff was friendly and personable. Beds very comfortable and lending lockers make things more home like

The front desk team was amazing. MD was very polite and thoughtful! Great staff. I will stay there again when I am back in Endicott!

Great staff

The property was nice. I forgot a toothbrush for the first time ever. They didn't have a complimentary brush. Then I got a call at 11:30 saying they were calling from the front desk to "remind me" that checkout was at 11. First, I have an email from Expedia and from Candlewood Suites IHG saying checkout was 12pm. She said management was aware and will be updating. So I asked how I was supposed to know. She didn't have an answer, was not apologetic and not very nice. Just reminded me again I should be out of the room.

The room was clean and beds comfortable . TV was not working and when called I was told there was no one available to help me. Next morning I asked to switch the remote,which solved the problem. No decaf coffee available in the lobby. The water in the shower would not stop running in one of the rooms, so my daughters had to move at 11:00pm to a new topm

Female desk attendant can barely look up from her cell phone to do her job. Dated average rooms. No air flow because the bathroom fan is broke. The main chair was nasty and I didn't sit in it. There's phones that aren't hooked up to anything in the room. The upstairs neighbor was smashing on the floor till all hours, both nights. dirty washclothes.. However, the bed was comfortable.

Staff very courteous. Room has all the necessities and then some. Location is easy and near shopping and restaurants. When traveling we will look for other Candlewood motels to stay at. Thank you Would recommend to friends!!

Staff was very polite

Staff seemed irritated to check me in, though the staff when I checked out were extremely friendly. The room has metal items, like metal drawer pulls in the bathroom and a metal bedside table that have rusted, which becomes a safety issue. The biggest concern was the odor in the hallway on the second floor. It smells like cat urine, but I don’t think that it is. I think that because of the high humidity in the hallway, it is more likely to be a black mold beneath the carpeting. That is a health risk and needs to be mitigated.

The hotel itself is very nice. I booked a book an extended stay for my son and girlfriend before their housing was ready. They were asked to leave due to a police visit. I realize hotels do not prefer police business executed at their place of business. After this visit, my son and girlfriend were told they had to leave by noon the next day. She is 8 months pregnant. My son in talking to the manager said it’s corporate policy-too bad they are not customer oriented. As of today, I have not received a refund for the three nights left on their stay. Bad, bad customer oriented service. No discussion-just get out! The whole issue was resolved and dismissed by the end of the day.

Good 1 night stay, convenient location.

I travel for business and it’s close to the office and has a kitchen which is great when you travel so you don’t have to eat every meal out!

The hotel was conveniently located.

Rooms were clean and staff very friendly. Visiting SUNY Binghamton. 5 mins from Campus. Will stay again if my daughter decides to go there for school.

Great quality hotel right on Vestal - super convenient for trips to Binghampton University

The staff and rooms are wonderful! Excellent access to varied restaurants on Vestal Parkway.

We chose this property because it is conveniently located to Binghamton University, which we were visiting. There are tons of quick affordable dining options immediately in the area of the hotel. I do wish the hotel had some sort of complimentary breakfast option, though there are plenty of restaurants to purchase breakfast at locally. The staff member at the desk when we arrived and left was very nice. I enjoyed the gym as well. I will say our room felt and smelled very damp though the room overall was clean. I assumed due to some moisture/humidity issue, the door to our room was hard to open and the door to the bathroom was very hard to shut as well. There were tons of spider webs all over the upper parts of the walls and corners in both the room and the bathroom which were surprising, led to us having to kill a big spider. We liked having the kitchenette which included a full-size fridge and freezer that kept quite cold and dishes as well. Overall not a bad place to stay.

Clean location with additional features of a small convience store and lending closet (with anything from a crockpot to candy land board game). Great accommodations for families. Within 5 minutes from Binghamton University.

It’s location is convenient to restaurants, stores and karate classes.

Nice property near two other hotels. A lot of businesses on the same street. Relatively quiet at night.

Easy check in & out. Room was clean and bed was comfortable. Really liked their pillows! Only suggestion would be to start serving breakfast.

Went for a concert and stayed here with my friends. While the price of the hotel is little expensive, I expect more from the hotel. The location is good for concert and dining options around the area, room are spacious but other than that, I cant really see any good things with the hotel. No breakfast, no perks (additional amenities like slippers,disposable toothbrush)

Comfortable room, quiet. Options for dining in and plenty of dining options nearby.

It appeared cheerful, smelled clean and very helpful staff but quite outdated and no breakfast.

We chose this property because it is conveniently located to Binghamton University, which we were visiting. There are tons of quick affordable dining options immediately in the area of the hotel. I do wish the hotel had some sort of complimentary breakfast option, though there are plenty of restaurants to purchase breakfast at locally. The staff member at the desk when we arrived and left was very nice. I enjoyed the gym as well. I will say our room felt and smelled very damp though the room overall was clean. I assumed due to some moisture/humidity issue, the door to our room was hard to open and the door to the bathroom was very hard to shut as well. There were tons of spider webs all over the upper parts of the walls and corners in both the room and the bathroom which were surprising, led to us having to kill a big spider. We liked having the kitchenette which included a full-size fridge and freezer that kept quite cold and dishes as well. Overall not a bad place to stay.

It’s a great hotel,but it would be better if they offered breakfast cause least think people want to do is go out that early to get breakfast,please try to add that to the hotel breakfast service other than that it’s very clean and nice rooms

Clean location with additional features of a small convience store and lending closet (with anything from a crockpot to candy land board game). Great accommodations for families. Within 5 minutes from Binghamton University.

NO BREAKFAST HOTEL WAS CLEAN BUT HAD A SMELL OF CLEANER THROUOUT THE HALLS AND AIR FRESHENER IN ROOMS

It had some potential but i changed my mind when i checked in. I book (paid in full)two rooms and expedia did not have my 2nd reservation on file with hotel. It was unacceptable because the agent and i had to go back and fourth trying to get the second room that was fully paid for to show in there hotel system so i could stay at there hotel for the night. Expedia you suck! My complaints with the hotel I stayed in a suite. At first it appeared to be clean but the fixtures,handles were unclean, the fridge was dirty, and i stayed for 3 days the first day in my room the air conditioner was not working and the closet was broken. I was unable to use the closet to hang my clothes. The maintence man came the following day but the closet was hard to get into, and this actually disrupted my stay because i had to get up early and wait for maintenence.The snacks were overpriced do not buy unless you check in late and everywhere is closed. Walmart is a better option to shop or other stores in the area. The fitness area is small. They do not clean your room, no housekeeping until you reserve for five days. So if you leave before then your room will not be clean. No housekeeper to take your trash you have to take it to the first floor. You will clean. The agentscould of been a lot more friendlier, and the woman hotel agent was a little rude. My suite was unsatisfactory because some things had to be fixed in my suite, and was not properly clean. I wish i was refunded for this room. Not wal

Close to everything and clean. Only doesnt have breakfast in the morning just coffee.