Suburban Studios Syracuse Fairgrounds

Very shabby and outdated and run down for $200 a night would’ve expected better. No elevator to 2nd floor, pool was closed. Microwave was missing from the room.

Not a good experience. Check in was fine (courteous, quick process) but it goes downhill from there. Exterior doors meant to be accessed by guest room keycards for safety not operational. Anyone can walk in. The hallways had a terrible mold smell and dehumidifier running. Strange smell in our room, along with stained sheets. I brought my computer bag with me to keep locked in the car (I got that kind of vibe from this place). We were there for Syracuse parents weekend and booked late. This was one of very few options available. Wish we had chosen differently.

Rooms are updated, but the inside stairs, hallways need painting. doors not secure and looks broken. As far as value, overpriced and lacking quality breakfast bar.

The area was well lit and safe. The card readers on the side of the building did not work, so that was no fun, but otherwise the facility was clean. The breakfast offering was good and available all the time really. Room was spacious and there was a small cooktop, microwave, sink, and mini fridge. There was a walk in shower that was handicap accessible, so good for those with disabilities. The wi-fi is free but unsecure. The fitness center was pretty up to date and in good shape.

It is an old building with rusty fixtures and worn-out couch cushion. No upgrades. Room did not have any charging ports. Window didn't have access to open. It is an old Quality Inn renamed. Don't be decieved like we were. No ports not even on the light fixtures with low watt light bulbs. Exterior steps have uneven chipped areas in need of repair. And breakfast was late. Didn't have breakfast food prepped on time. Coffee machine issues. Would not recommend.

No one was at check-in desk, rang bell for service may times !! Multi guest with problems, one employee that didn't know very much about the place, couldn't even tell you were the room was. 1st room i was given had 1 working light, tv broken.2nd room only had 1 bed, i booked 2 beds. Sent back to room 1 with the worker, in my car to fix the lights and tv, it was too far for him to walk to the room. Check in took over 1hour. Parking lot very dark, and in wooded area, building door broken, anyone could walk in the room key door. All ice machines dont work but 1 for all of the rooms, walk a mile to get ice. NO!! Hot Water!! In all the rooms !! a crowd at check-in desk complaining, told , tough thats the way it is all the time. Room outlets didn't work!! , one outlet worked, in the room. I booked a handicap room, and told them when booking that i had medical equipment that needed charging, was told that most rooms had electrical problems. Talked to other guests, everyone had electrical problems, no hot water, waited 45 minutes for towels, just came to desk to get them selfs. Clerk keeped calling someone on the phone to get answers. Bathtub had no drain cover, could smell and see black sewer filth, if you dropped the soap... gone for ever, sink was the same way. Shower head was zipped tired to wall. Breakfast was pitiful, a homeless shelter would have been better. OVER CHARGED FOR WHAT YOU GOT FOR YOUR $$

This property has seen better days. While our bedroom was kind of renovated, the bathroom had been untouched and the sink and tub were both stained to a point where the bathroom just looked dirty. The pool was closed despite the fact its the end of June and the public areas were worn and seemed dirty. Breakfast was ridiculously sparse and no one was attending to make sure supplies remained topped up. However, the icing on the cake was the fact that two people were waiting for us when we returned from breakfast (about 10 a.m.) and pressed us about checkout (which is an hour later). When we left our room about 20 min later they were still just standing in the same place in the hall waiting for us to leave. I have never felt like someone was so in a hurry to kick me out of a hotel room.

Old, gross, not well maintained. Toilet ran all night. Shower curtain had blood on it. Room and bathroom had obvious signs that very little care went into cleaning. Fitness consisted of four machines, one of which didn’t work. The one I used that did work was missing buttons and was a very cheap treadmill. I was only walking on it. Running on it would have broken it, I think.

The staff was nice and proficient. The room was ok but the floor was sticky with soap residue. The door needed to be muscled to close properly. The outdoor side doors did not have active lock functions

When I got to my room the temperature was 56 degrees. The room was sparsely furnished. There was a small television and only one lamp. I Had to unplug the lamp and move it between the desk and bed stand as needed. the ceiling light fixture in the bathroom was broken and had no bulb. Much of the grout on the tile floor and tub enclosure was missing or loose. there were pieces of loose grout in the tub. Metal fixtures in the bathroom were speckled with rust. The hot water was luke warm at best not nearly hot enough for a shower. The exercise room was dismantled and unuseable. How ever the bed was surprisingly comfortable.

First room I had was disgusting - food wrappers and food on the floor and a bug on the curtains. Next room was better but the facility is gross and felt unsafe. Housekeeping came to unlock new room and wasn’t wearing any shoes.

No trash can in the room, walls were dirty. Bathroom was gross. It was a place for us to stay as we were passing through. Wouldn’t stay again.

Room smelled like mold and pot. Front desk claimed they could not switch rooms because they were sold out. Not enough cars in parking lot or observable evidence to support this claim. Sheets were dirty and smelled like vomit Probably has bed bugs so we are careful about quarantining our clothes

Absolutely a dump, staff barely spoke English. Total scam. Do not stay at this place. Bedbugs love it here

The bed was comfortable but so many stains on floor and tub and counter tops. Makes room look dirty. The entrance to the building E was in disrepair. People who obviously live in the rooms loitering outside the door smoking.

This was awful. There were rust holes in the sink and mold in the shower

People hanging out in bushes, hairs and blood on pillow cases and bed.

Remote entrance at far end of building was not secure. Bed fine but one bedside lamp was missing a shade and lightbulb (see photo). Desk chair missing a wheel. In room telephone not connected and phone unit was missing some parts. Bathtub and sink were pitted, stained. Breakfast bar had a sandwich, and the usual diabetic fare of waffles/bread/cereal/starch and yogurt. Coffee fair. Carpets and runners haven’t been shampooed in a while. Poorly maintained. Only one shampoo in bathroom. I wouldn’t walk barefoot in the room. The corporation touts saving the planet yet all breakfast service is disposable. Clerk had a list of eateries within 10 miles of the desolate hotel area.

Entrance E, the whole area, had a bad smell and in the room, which was supposed to be non-smoking, it stank of smoke, dead rat, and sweat. I called and asked for sir freshner, he said he would send it up. I'm going to iron to change for our commitment, there's no ironing board. Called again, again he said he would send it over. But then he said he would change my room, I need to back to the front office. I was offered another room in the same E door area, I refused. He then gave me another room which had an ironing board but no microwave. We were running late for our commitment so we took the room so we can get ready. When we finished our engagement, we decided to get our belongings from the room and check out. We did not even sleep there. I'll give the worker some credit, he tried to give another room, (but in the same area) "bad choice". But it needs to get cleaned up, better lighting in the room and a hot breakfast would help instead of continental.

The halls had uncollected trash bags for more than twenty-four hours, smelled like trash even in areas not adjacent to trash bags, and were grimy, dusty, and dirty. The public toilet was completely stopped up with feces. The toilet in my room had deep rust stains in the bowl, condensation on the outside, and water on the floor coming from the toilet. Breakfast was inadequate. Sugar oatmeal packets, packaged food, and on my second morning no coffee. On the plus side the bed was comfortable and I did not see insects.

If you just need a place to sleep, this is the place. The room feels like it’s stuck in the late 90’s.

Air conditioning was VERY bad. Loud and never cooled!!!!!!

The area was well lit and safe. The card readers on the side of the building did not work, so that was no fun, but otherwise the facility was clean. The breakfast offering was good and available all the time really. Room was spacious and there was a small cooktop, microwave, sink, and mini fridge. There was a walk in shower that was handicap accessible, so good for those with disabilities. The wi-fi is free but unsecure. The fitness center was pretty up to date and in good shape.

For the price I was fairly happy. My room was big it was mostly clean. My toilet was running constantly since I came and then the flusher broke altogether so that wasen’t great. The showers need a stronger head. Location was convenient for me. I would stay again. Note that this hotel is combined with a Quality Inn so you will see both names on the sign check in is technically in the Quality Inn desk. I did not go for breakfast but I think it was only a 3.00 charge.

Room we stayed in had new flooring and furniture, which was nice. But the facility itself is definitely not well maintained or in great condition, kinda run down quality. Pricing for a room should be significantly less for the condition of the place.

Pleasant staff. Decent breakfast. Our room had a fridge and microwave, even though it was not listed on their web site. Safety chain on door was broken but deadbolt worked. Never was able to connect to their WiFi

Was a pretty basic hotel, good spot if your going to a concert at the lake view spell amphitheater, crazy loud popping and creeping noises in my room 260 on the Suites side, woke us up a couple times through out the night, thought someone was trying to come in or something but I finally figured out it was the refrigerator or the socket behind it.

Clearly an older hotel doing the very best they can. Rooms were clean and beds comfortable. WiFi worked well. Work was being done to fix sidewalks outside of hotel as well as some roof-work. If they keep up the rennos, this place will be good as new in no time. I'd stay there again.

Not renovated very well. Skipped updating bathrooms and hallways.

The beds were so comfortable & the room was good.

Hello this is my first and last time staying at a suburban studios hotel. First the rating is not for the staff the front desk lady was very helpful and needs a raise. Second I would not be surprise if the next pandemic starts at this hotel. This hotel makes us not a 3rd world nation but a 5th world nation if there was such a thing. As well Chevy should change the name of their suburbans because this hotel makes the name suburban negative. First I had to wait of 45 mins to check in because a problem with getting my room ready. Second the hallways smell like a disease is forming in the hotel. I rather smell a swamp durning low tide then that hallway. Marks on walls sink etc as you see from this picture. I should not have to pay for this overnight stay. If the hotel was normal and clean I would but if I don't come out with a 6th toe then god is on my side. If management or choice hotels would like to reach out to me they can and I will gladly talk to them. Do your self a favor get a thrash bag and use it as a tent and sleep In the parking lot it's prob cleaner

we ask for more towels but did not get them

I have been charged 4 time for incidentals. This is the worse service I have seen in years. I am quit a frequent traveler

Pleasant staff. Decent breakfast. Our room had a fridge and microwave, even though it was not listed on their web site. Safety chain on door was broken but deadbolt worked. Never was able to connect to their WiFi

Blood stained sheets, blood stains in the bathroom. Swingers event was going on 2 doors down from my room. This event also had out signage up indicating no one was allowed to use the hotel hallway. Swingers party was extremely loud all night. Hotel room had a broken TV, broken lamp, broken latch on the door. I was told by the front desk person that a manager would contact me and I’ve heard nothing.

No one was at check-in desk, rang bell for service may times !! Multi guest with problems, one employee that didn't know very much about the place, couldn't even tell you were the room was. 1st room i was given had 1 working light, tv broken.2nd room only had 1 bed, i booked 2 beds. Sent back to room 1 with the worker, in my car to fix the lights and tv, it was too far for him to walk to the room. Check in took over 1hour. Parking lot very dark, and in wooded area, building door broken, anyone could walk in the room key door. All ice machines dont work but 1 for all of the rooms, walk a mile to get ice. NO!! Hot Water!! In all the rooms !! a crowd at check-in desk complaining, told , tough thats the way it is all the time. Room outlets didn't work!! , one outlet worked, in the room. I booked a handicap room, and told them when booking that i had medical equipment that needed charging, was told that most rooms had electrical problems. Talked to other guests, everyone had electrical problems, no hot water, waited 45 minutes for towels, just came to desk to get them selfs. Clerk keeped calling someone on the phone to get answers. Bathtub had no drain cover, could smell and see black sewer filth, if you dropped the soap... gone for ever, sink was the same way. Shower head was zipped tired to wall. Breakfast was pitiful, a homeless shelter would have been better. OVER CHARGED FOR WHAT YOU GOT FOR YOUR $$

The staff was very friendly and pleasant I had to clean the room before I used it but the staff helped out with HDMI cord and any other things we asked for help with the shuttle to the fair was 1.8 miles away the town has a shuttle to the fair not the hotel the air conditioning in room 269 didn't work and 273 269 and 167 didn't have any hot water just warm water and cold room 127 had lots of hot water in the hot tub but it didn't work breakfast was amazing clean area

Our room was taken by somebody else, didnt, find out till we opened the door, and people were in there.Switched us to another room with 2 double beds, was supposed to be a queen. Said they had no other rooms, and beds couldn't be put together. Will not be back.......good luck

The staff was nice and proficient. The room was ok but the floor was sticky with soap residue. The door needed to be muscled to close properly. The outdoor side doors did not have active lock functions

Not very accommodating

We are nonsmokers... our room was next to someone who smoked. Smoke came through the bathroom vent. Also, wish the hotel provided microwave food/sandwiches on site, because restaurants aren't nearby. Otherwise, enjoyed the hotel.... staff, breakfast.

The area was well lit and safe. The card readers on the side of the building did not work, so that was no fun, but otherwise the facility was clean. The breakfast offering was good and available all the time really. Room was spacious and there was a small cooktop, microwave, sink, and mini fridge. There was a walk in shower that was handicap accessible, so good for those with disabilities. The wi-fi is free but unsecure. The fitness center was pretty up to date and in good shape.

For the price I was fairly happy. My room was big it was mostly clean. My toilet was running constantly since I came and then the flusher broke altogether so that wasen’t great. The showers need a stronger head. Location was convenient for me. I would stay again. Note that this hotel is combined with a Quality Inn so you will see both names on the sign check in is technically in the Quality Inn desk. I did not go for breakfast but I think it was only a 3.00 charge.

Quiet place, good place closed to the main highway. Bathroom need little care, but was spacious.

Convenient location from where I was going.

Was a pretty basic hotel, good spot if your going to a concert at the lake view spell amphitheater, crazy loud popping and creeping noises in my room 260 on the Suites side, woke us up a couple times through out the night, thought someone was trying to come in or something but I finally figured out it was the refrigerator or the socket behind it.

The staff was very friendly and pleasant I had to clean the room before I used it but the staff helped out with HDMI cord and any other things we asked for help with the shuttle to the fair was 1.8 miles away the town has a shuttle to the fair not the hotel the air conditioning in room 269 didn't work and 273 269 and 167 didn't have any hot water just warm water and cold room 127 had lots of hot water in the hot tub but it didn't work breakfast was amazing clean area

It was nice and affordable and quiet

Great location at reasonable ptice

Remote entrance at far end of building was not secure. Bed fine but one bedside lamp was missing a shade and lightbulb (see photo). Desk chair missing a wheel. In room telephone not connected and phone unit was missing some parts. Bathtub and sink were pitted, stained. Breakfast bar had a sandwich, and the usual diabetic fare of waffles/bread/cereal/starch and yogurt. Coffee fair. Carpets and runners haven’t been shampooed in a while. Poorly maintained. Only one shampoo in bathroom. I wouldn’t walk barefoot in the room. The corporation touts saving the planet yet all breakfast service is disposable. Clerk had a list of eateries within 10 miles of the desolate hotel area.

Rooms are updated, but the inside stairs, hallways need painting. doors not secure and looks broken. As far as value, overpriced and lacking quality breakfast bar.

Room smells like smoke staff was pleasant air conditioning was working but staying in the room was an experience sheet has Stan on it I asked for room service the bed didn’t make I only got clean towels breakfast was horrible sorry for my review I just been honest,

The area was well lit and safe. The card readers on the side of the building did not work, so that was no fun, but otherwise the facility was clean. The breakfast offering was good and available all the time really. Room was spacious and there was a small cooktop, microwave, sink, and mini fridge. There was a walk in shower that was handicap accessible, so good for those with disabilities. The wi-fi is free but unsecure. The fitness center was pretty up to date and in good shape.

Pleasant staff. Decent breakfast. Our room had a fridge and microwave, even though it was not listed on their web site. Safety chain on door was broken but deadbolt worked. Never was able to connect to their WiFi

It is an old building with rusty fixtures and worn-out couch cushion. No upgrades. Room did not have any charging ports. Window didn't have access to open. It is an old Quality Inn renamed. Don't be decieved like we were. No ports not even on the light fixtures with low watt light bulbs. Exterior steps have uneven chipped areas in need of repair. And breakfast was late. Didn't have breakfast food prepped on time. Coffee machine issues. Would not recommend.

Remote entrance at far end of building was not secure. Bed fine but one bedside lamp was missing a shade and lightbulb (see photo). Desk chair missing a wheel. In room telephone not connected and phone unit was missing some parts. Bathtub and sink were pitted, stained. Breakfast bar had a sandwich, and the usual diabetic fare of waffles/bread/cereal/starch and yogurt. Coffee fair. Carpets and runners haven’t been shampooed in a while. Poorly maintained. Only one shampoo in bathroom. I wouldn’t walk barefoot in the room. The corporation touts saving the planet yet all breakfast service is disposable. Clerk had a list of eateries within 10 miles of the desolate hotel area.

This property has seen better days. While our bedroom was kind of renovated, the bathroom had been untouched and the sink and tub were both stained to a point where the bathroom just looked dirty. The pool was closed despite the fact its the end of June and the public areas were worn and seemed dirty. Breakfast was ridiculously sparse and no one was attending to make sure supplies remained topped up. However, the icing on the cake was the fact that two people were waiting for us when we returned from breakfast (about 10 a.m.) and pressed us about checkout (which is an hour later). When we left our room about 20 min later they were still just standing in the same place in the hall waiting for us to leave. I have never felt like someone was so in a hurry to kick me out of a hotel room.

We recently stayed here and it was a truly disappointing experience. While the room itself was clean, the rest of the hotel was dingy and smelled. The bathroom was okay, but the water was barely hot enough for a decent shower. The staff were friendly and helpful. The noise from people congregating in the parking lot and the air conditioner made it impossible to get any sleep. The complimentary breakfast in the morning was nothing more than pastries, bagels, toast, cereal and ‘make your own’ waffles with juice and coffee. We didn’t expect much considering how cheap it was compared to others in the area, but this hotel failed on all fronts. We will not be returning and strongly advise others to avoid this place.

Booked 1 night and it said free Breakfast. When I arrived I was told that it wasn't included and need to pay extra. I showed them the booking and they said it was wrong.

The halls had uncollected trash bags for more than twenty-four hours, smelled like trash even in areas not adjacent to trash bags, and were grimy, dusty, and dirty. The public toilet was completely stopped up with feces. The toilet in my room had deep rust stains in the bowl, condensation on the outside, and water on the floor coming from the toilet. Breakfast was inadequate. Sugar oatmeal packets, packaged food, and on my second morning no coffee. On the plus side the bed was comfortable and I did not see insects.