Mesari Hotel Ubud

We enjoyed our stay at Mesari Hotel,excellent service. The ambiance is great ,beautiful garden and well maintained pool.

The hotel's location was convenient for tourist attractions, and the staff were friendly and spoke English. I booked 2 suites for 5 nights at this supposedly 4-star hotel on Expedia, but my experience would rate it 3 stars at best. Upon arrival at 3am, we were assigned room 716, where we couldn't sleep due to loud noise from the occupants above, including running and thumping sounds from the ceiling, as well as gecko noises throughout the night. Due to the noise, I felt unsafe and couldn't distinguish if people were knocking on my door or trying to come in. The room also had mosquitoes, and the mosquito net had big gaps that couldn't cover the bed completely. The sockets were far from the bed, and charging was slow despite using fast charging chargers. The room wasn't soundproof, allowing us to hear insects and geckos from outside. After informing the hotel via WhatsApp about the noise, we were moved to room 718, which was quieter and faced the pool. Room 718 had a functional mosquito net and fewer mosquitoes. However, the noise from the outside common walkway persisted, and we could hear knocking or people talking outside, which made me feel unsafe. The bedsheets and blankets also had an odour and were not changed despite informing the receptionist (same stains at the same spots). There are no lifts, only stairs and unsheltered walkway to lobby (very inconvenient when it rains). The booking was non-refundable. Would not stay here again simply because of the infrastructure.

Very nice just a little distance away from things for walking wise.

It was disappointing on arrival at hotel to find that undergoing renovations and mound of dirt at entrance situated to empty disused day spa . Reception area found upon walking through wet and dirt laden pathway . Hotel staff would not facilitate to change booking dates and as per Agoda policy would not receive refund . Therefore had to stay at hotel for the week . Limited menu for breakfast . Pool deck chairs old and worn with holes . However hotel staff were attentive and worked hard to make a pleasant stay for guests . Hotel set amongst rice paddies and rainforest that staff spray insect repellent daily

the hotel is under renovation, and many areas are closed and dirty because the dust . the service was very nice .