Villawood Hotel

Basic of basic no kitchen but kfc is walking distance. Open carpark so your car is open to vandalism. Chips and nuts available only through qr code in bedroom. Bed is ok for comfort but is on the floor with no frame or legs

Pleasantly surprised, friendly staff. Shared toilets not ideal

My only objection is no wheelchair access, no left, making hard to carry bags up and down stairs.

First off, the good: the lady who checked me in was extremely friendly and helped find some dining in the area. Very happy with the customer service. The AC in the room was also amazing as I was there on two 40deg Sydney days. It is also close to the train station. However, the room was horrible. I paid extra for an ensuite. There was what appeared to be dried blood on the toilet seat. There was no door handle on the inside of the shower sliding door. Someone else’s soap bar was left over at the bottom of the shower. My sheets had dried blood on them. The bed was so uncomfortable, the springs were painful. The room was extremely dirty in general. I booked for 4 nights, slept there on the first night, found another place to stay on the second night and checked out that morning and got a different hotel. Thankfully I was refunded for the 2 nights I didn’t use. I also took photos of all of this should they wish to see. If the rooms were cleaned properly then it would be a very good value-for-money hotel. It’s right on top of a pub that is open late which is always a benefit. It has great potential but failed to deliver.

Great little place to stay overall. The bed was comfortable, room was clean and staff friendly. The only drawback was the sound of doors slamming shut all night from people leaving their rooms to use the bathroom. I had an ensuite bathroom but others don't. I woukd like to suggest having soft close doors installed for overnight comfort of guests.

We stayed in a room with a shared bathroom. The bathroom needed to be cleaned and I brought it to the receptionist’s attention. He was prompt to address the issue. The mirror in the bedroom is also broken. We did not bother asking for a replacement.

This place is not safe and clean. Also they have share bathroom. Parking is not safe too. Suspicious people are surrounded in the parking lot. We felt like throwing up when we walked in. Smells so bad. We did not stay in this place even though we checked in. We had to find a place to stay.

Everything all right, just where to parking our car, otherwise someone stole. Another one the aircon in the room I stay doesn't work properly, it's was the day I stay and need some cool, but the air wasn't working. Thank you

The property was old and there was no elevators to carry my luggage to the first floor. Plus I was not told that this property had a common restroom and bathroom shared with all other guests at the property. I had to pick up my heavy luggage to the 1st floor and there was no restroom in my room. If I knew it I would have not booked my room here

I have to say i found it rather enjoying, Appart from the shared bathroom at the end of the corridore i found it a reather relaxing quiet place to stay..

Staff were very friendly and I really enjoyed chatting to the person at check in. Unfortunately the rooms were quite dusty and smelt very strongly of stale cigarette smoke. There were no windows that could open so we couldn’t even try to get fresh air. The bed was pretty comfortable. I’d recommend using earplugs because the mini fridge was quite loud and the walls were quite thin so you could hear a lot from other rooms.

The place was clean and room was good size. Staff were friendly.

The staff were lovely at check in, but clearly the cleaning and maintenance is under staffed, because both the female toilets were blocked, showers dirty, the hot water wasn't working properly so I had a cold shower. It's also very noisy.Stay there if you'd like to traumatise yourself...

Ants all over beds

Very dirty, noisy and smiley place

First off, the good: the lady who checked me in was extremely friendly and helped find some dining in the area. Very happy with the customer service. The AC in the room was also amazing as I was there on two 40deg Sydney days. It is also close to the train station. However, the room was horrible. I paid extra for an ensuite. There was what appeared to be dried blood on the toilet seat. There was no door handle on the inside of the shower sliding door. Someone else’s soap bar was left over at the bottom of the shower. My sheets had dried blood on them. The bed was so uncomfortable, the springs were painful. The room was extremely dirty in general. I booked for 4 nights, slept there on the first night, found another place to stay on the second night and checked out that morning and got a different hotel. Thankfully I was refunded for the 2 nights I didn’t use. I also took photos of all of this should they wish to see. If the rooms were cleaned properly then it would be a very good value-for-money hotel. It’s right on top of a pub that is open late which is always a benefit. It has great potential but failed to deliver.

We stayed in a room with a shared bathroom. The bathroom needed to be cleaned and I brought it to the receptionist’s attention. He was prompt to address the issue. The mirror in the bedroom is also broken. We did not bother asking for a replacement.

The condition of the shared bathrooms was dreadful/ poorly maintained/ cleaned. Mugs and sheets in our room were dirty.

Big bathroom and clean

Brandon was great but the bathroom was dirty and the room had stained carpet and mouldy blinds

Staff were very friendly and I really enjoyed chatting to the person at check in. Unfortunately the rooms were quite dusty and smelt very strongly of stale cigarette smoke. There were no windows that could open so we couldn’t even try to get fresh air. The bed was pretty comfortable. I’d recommend using earplugs because the mini fridge was quite loud and the walls were quite thin so you could hear a lot from other rooms.

Basic of basic no kitchen but kfc is walking distance. Open carpark so your car is open to vandalism. Chips and nuts available only through qr code in bedroom. Bed is ok for comfort but is on the floor with no frame or legs

Good staff, well kept rooms

Staff were great! However we ordered the king suite with 2 beds, and got told at 3pm that the website lied and that wasn’t an option. Place was unclean, bathroom was dirty, lights were dim, mattress was like something you would find in a landfill site - hard, rough and bumpy. Constant noise throughout the night of doors slamming. 0/10 I would never recommend this hotel, I would only ever use it as an example of exactly what a hotel shouldn’t be.

The staff were friendly and efficient and the room was great

The King room was great with a big bathroom

First off, the good: the lady who checked me in was extremely friendly and helped find some dining in the area. Very happy with the customer service. The AC in the room was also amazing as I was there on two 40deg Sydney days. It is also close to the train station. However, the room was horrible. I paid extra for an ensuite. There was what appeared to be dried blood on the toilet seat. There was no door handle on the inside of the shower sliding door. Someone else’s soap bar was left over at the bottom of the shower. My sheets had dried blood on them. The bed was so uncomfortable, the springs were painful. The room was extremely dirty in general. I booked for 4 nights, slept there on the first night, found another place to stay on the second night and checked out that morning and got a different hotel. Thankfully I was refunded for the 2 nights I didn’t use. I also took photos of all of this should they wish to see. If the rooms were cleaned properly then it would be a very good value-for-money hotel. It’s right on top of a pub that is open late which is always a benefit. It has great potential but failed to deliver.

Great little place to stay overall. The bed was comfortable, room was clean and staff friendly. The only drawback was the sound of doors slamming shut all night from people leaving their rooms to use the bathroom. I had an ensuite bathroom but others don't. I woukd like to suggest having soft close doors installed for overnight comfort of guests.

It was okay to stay at and the room was fine but definitely due for an upgrade. Mattresses need some replacing as the springs were felt all night long

Staff and accommodation were very good. Excellent for what I needed in a hotel this time but couldn’t see it being a regular place to stay unless it was a stopover between shifts etc…

Pleasantly surprised, friendly staff. Shared toilets not ideal

Friendly and helpful staff. Would stay here again

The place was clean and room was good size. Staff were friendly.

The staff were friendly and efficient and the room was great

First off, the good: the lady who checked me in was extremely friendly and helped find some dining in the area. Very happy with the customer service. The AC in the room was also amazing as I was there on two 40deg Sydney days. It is also close to the train station. However, the room was horrible. I paid extra for an ensuite. There was what appeared to be dried blood on the toilet seat. There was no door handle on the inside of the shower sliding door. Someone else’s soap bar was left over at the bottom of the shower. My sheets had dried blood on them. The bed was so uncomfortable, the springs were painful. The room was extremely dirty in general. I booked for 4 nights, slept there on the first night, found another place to stay on the second night and checked out that morning and got a different hotel. Thankfully I was refunded for the 2 nights I didn’t use. I also took photos of all of this should they wish to see. If the rooms were cleaned properly then it would be a very good value-for-money hotel. It’s right on top of a pub that is open late which is always a benefit. It has great potential but failed to deliver.

We stayed in a room with a shared bathroom. The bathroom needed to be cleaned and I brought it to the receptionist’s attention. He was prompt to address the issue. The mirror in the bedroom is also broken. We did not bother asking for a replacement.

The Staff were awesome. And very helpful with luggage.

Great Staff, friendly and professional

Very nice comfortable staff were great would love to visit again

Staff and accommodation were very good. Excellent for what I needed in a hotel this time but couldn’t see it being a regular place to stay unless it was a stopover between shifts etc…

Accessible

Convenient and safely

Convenient

Convenient

Accessibility

Privacy and safety

First off, the good: the lady who checked me in was extremely friendly and helped find some dining in the area. Very happy with the customer service. The AC in the room was also amazing as I was there on two 40deg Sydney days. It is also close to the train station. However, the room was horrible. I paid extra for an ensuite. There was what appeared to be dried blood on the toilet seat. There was no door handle on the inside of the shower sliding door. Someone else’s soap bar was left over at the bottom of the shower. My sheets had dried blood on them. The bed was so uncomfortable, the springs were painful. The room was extremely dirty in general. I booked for 4 nights, slept there on the first night, found another place to stay on the second night and checked out that morning and got a different hotel. Thankfully I was refunded for the 2 nights I didn’t use. I also took photos of all of this should they wish to see. If the rooms were cleaned properly then it would be a very good value-for-money hotel. It’s right on top of a pub that is open late which is always a benefit. It has great potential but failed to deliver.

Convenient

Convenient

Busy location

Basic of basic no kitchen but kfc is walking distance. Open carpark so your car is open to vandalism. Chips and nuts available only through qr code in bedroom. Bed is ok for comfort but is on the floor with no frame or legs

First off, the good: the lady who checked me in was extremely friendly and helped find some dining in the area. Very happy with the customer service. The AC in the room was also amazing as I was there on two 40deg Sydney days. It is also close to the train station. However, the room was horrible. I paid extra for an ensuite. There was what appeared to be dried blood on the toilet seat. There was no door handle on the inside of the shower sliding door. Someone else’s soap bar was left over at the bottom of the shower. My sheets had dried blood on them. The bed was so uncomfortable, the springs were painful. The room was extremely dirty in general. I booked for 4 nights, slept there on the first night, found another place to stay on the second night and checked out that morning and got a different hotel. Thankfully I was refunded for the 2 nights I didn’t use. I also took photos of all of this should they wish to see. If the rooms were cleaned properly then it would be a very good value-for-money hotel. It’s right on top of a pub that is open late which is always a benefit. It has great potential but failed to deliver.