Zaman Ya Zaman Boutique Hotel

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I turned up at the hotel (after a bus journey from Petra ) only to get some excuse from staff about maintenance work in my room!! Truth is, Zaman have a very old booking system and because of their location and price, get over booked. I was then sent by Zaman to their 'sister' hotel the Hotel Arabesque, in a completely different area of Amman. Zaman Ya Zaman, it is 2023!!!! Modernise!!! Zaman could have contacted me to tell me or cancelled my booking earlier....

We booked this hotel for 3 nights ,we had 1 x 4 sleeper room and 2x double room for 3 nights. We got to the Hotel at about 1 am as our flight landed at 11pm ,The hotel made some silly excuses saying theres a leak in the room we supposed to check in amd he needs to evacuate the building and sent us off to jordan towers which is non the better in terms of standards though the people treated us kindly etc i eventually had a beautiful stay at this hotel its plain and simple my complain is that if i wanted to book this hotel i could have online and it wouldv saved me 1200zar per night after checking in i went to fight once more alone demanding some sort of refund or atleast the extra cash paid for the booking as now this hotel is a cheaper hotel and i paid 350$ fore 3 nights etc which the hotel refused to refund. I would never recommend this hotel to any1 its hard earned money which i would say they stole. If i could smack some1 it wouldv been that guy imagine all of this drama happening at 1am with ur family getting kicked from pillar To post and after all not refunding the extra paid for being checked into a cheaper hotel .Bad experience it still upsets me 3 days later ...daylight robbery dont book this hotel ...stay at Rafi Hotel iv stayed there plenty of times service is good,rooms are good price is good just never had availability.

Really helpful and friendly staff. Great location for downtown Amman. Really nice breakfast room with good breakfasts.