Park Regis Birmingham

Lovely foyer & entrance, but rooms need updating

Slow check in was keen I was given a rating card without telling where my room was. Room was not clean wrappers and rubbish in the bin, tried to order room service rang out several times no answer. I went down and ordered my meal directly with the bar, After a 40 minute wait it finally arrived old and missing items. The curry was more bones than meat and missing nan bread, the cheese board no chutney. Again tried calling no answer. I tried to discuss this at check out. Was told I wasn’t alone many customers complained about missing food, no refund offers for missing items or apology

poor gym. poor service - very slow.

Handy location and helpful staff. Only a few minutes walk into town and had parking (for a fee). Booked a deluxe double, but unsure what made it any different to a standard room. Was basic with a view of a small building's roof. Large brown stain on the duvet which we told reception about, who came to inspect. Was provided with a new duvet cover that we had to fit ourselves. Reception and entrace were lovely so expected a little more from the room itself, but did the job for one night which is all we needed. Comfy bed.

La réception et la partie restaurant sont vraiment généreuses et classes. Mais une fois rendu dans la chambre, c’est un peu décevant. L’espace est assez restreint, la literie est petite (on est loin du 200cm de longueur), la salle de bain est exiguë… et c’est surtout là le problème. Il n’y a pas d’espace même pour poser des serviettes. Les serviettes propres sont mises à disposition dans le placard se trouvant dans la chambre, il ne faut pas oublier de prendre le nécessaire avant de prendre sa douche. Le petit déjeuner est assez bien fourni et le choix est satisfaisant.