Big Cypress Lodge

Hotel Incrível, Atendimento ruim, Café da Manhã Frustrante !!!!

Hotel muito diferente e muito bom. Uma grata surpresa...

Clean room, staff very kind and helpful, everything is perfect But if you can think about a lot of restaurant not only Whalburger. The Lookout is fine but staff (waiter and barmaid) are so ineffective. No forks and knives when the meals arrive, we waited 45 minutes to be served… not deserve to be a restaurant for a five-stars hotel

This hotel is more like a resort!! Everything was amazing and I will stay here every time I go to Memphis from now on!! Rooms are not only clean, but they are GORGEOUS!! Friendly staff, great food, and all around enjoyable experience. 10 out of 10!!

The hotel is a bit gimmicky, the restaurant selection was pretty good and the food was very good. That’s the reason I’m giving it three stars. The room, at least the one that we stayed in, was extremely dirty. It looked as though no one had vacuumed between the nightstand and the bed in years. The overall room was very dark and again was not clean. We found items on the floor in the bathroom, which would suggest that the floors were never mopped in between customers otherwise there would be no way to miss that. We’ve stayed at other hotels on this trip and considering the price point of this hotel, it doesn’t compare to others at that level.