Name: Mountaineer Casino Resort
Address: 1420 Mountaineer Circle, New Cumberland (Virginie Occidentale), Virginie-Occidentale, US
Price range: 125 $US–240 $US per night
Rating: 7.65

Ce qu'en disent des voyageurs

Au Mountaineer Casino Resort, les voyageurs apprécient la commodité du casino sur place, les chambres généralement propres et confortables, ainsi que le personnel accueillant, mais soulignent à plusieurs reprises un décor désuet, des heures d'ouverture limitées pour les repas, des problèmes occasionnels de propreté, des odeurs de fumée et un service ou des politiques d'enregistrement variables.

Certains clients signalent du bruit provenant de l'autoroute ou des couloirs, des matelas fermes, des climatiseurs bruyants, et un manque de prises ou de micro-ondes dans les chambres. La disponibilité de la piscine et du spa est variable, avec des signalements de fermetures de piscine intérieure, d'eau froide et d'horaires limités pour le spa. Attendez-vous à un séjour direct dans un casino avec des chambres simples et des équipements variables, idéal pour les voyageurs qui privilégient la commodité des jeux par rapport à l'expérience complète d'un complexe hôtelier.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les commentaires sur les installations sont mitigés : les clients apprécient la piscine et le bain à remous, ainsi que le casino sur place, mais signalent des fermetures périodiques de la piscine intérieure ou une eau froide, des heures d'ouverture limitées pour le spa, un manque d'accès aux ascenseurs pour certaines chambres, et des lacunes telles que l'absence de blanchisserie ou d'un bar à l'étage.

Avis de voyageur à ce sujet

6

JON

29 sept. 2025

·

A séjourné 1 nuit

Nice hotel but the upstairs portion of the casino could use a Bar.

6

Austin

13 avr. 2025

·

A séjourné 2 nuits

They absolutely NO late check out, so 11 am they knock on the door. It's really really expensive for what you get. Weekends are hectic since it's a casino ( the normal headaches of gamblers, alcohol and noise. Plus friday an sat the parking is a night mare. No laundry options. No breakfast like they advertise. You can go to casino part and buy a breakfast though. Staff is friendly. Bed was ok Plenty of extremely hot water

8

Chad

15 nov. 2025

·

A séjourné 1 nuit

Indoor pool was closed

8

Katie

25 janv. 2023

·

A séjourné 1 nuit

The "heated" pool was ice cold. Uncomfortable.

6

Amanda

17 avr. 2024

·

A séjourné 1 nuit

I was very disappointed that no coffee was available anywhere in the morning, i drank the coffee in my room the night before, therefore expected coffee available in the lobby in the morning, since the only restaurant that serves coffee doesn't open until 7am. I was also disappointed that the spa was not open during the week as i took my mother and was going to surprise her with a facial treatment, why can't someone be on-call? Seems like only the people that book on weekends get the better experience. Restaurant hours are very inconvenient. On a positive note the staff at the bar was very friendly, and the room was very clean! I will come back, as i do like this venue,

8

Lisa

18 avr. 2023

·

A séjourné 1 nuit

Its a casino, plenty of games and the spa is the real gem Cindy and Rhonda are amazing

8

Pamela

9 oct. 2025

·

A séjourné 1 nuit

There was no elevator to the 2nd floor and you had to walk in a stairwell to get there and carry your luggage.

10

Kenneth

25 déc. 2023

·

A séjourné 1 nuit

Large facility and property. Good for walking or jogging outdoors. Nice pool and whirlpool area. Parking easy and casino very clean and roomy.

2

Amy

17 avr. 2023

·

A séjourné 1 nuit

Room was in the “Lodge” and smelled horrible upon arrival. After turning on a/c, smell dissipated. Went to pool with my children (13 & 6). Pool and hot tub were dirty, foamy and cloudy. Chemistry was definitely off. Went back to room to wash off the pool water, no hot water. My daughter ended up taking a lukewarm bath since she has the most sensitive skin. I ended up with a rash on my legs and stomach. Went down to Big Al’s to getvthe kids a pizza. It was after 11pm, so this was the only place open anywhere nearby. That definitely showed. The queue was all the way down the hallway. It took over an hour to get a $20 mediocre pizza. The only positive I can give for this place is the bed was not uncomfortable. For the cost of this room, I would have preferred to stay at the Holiday Inn Express down the street.

8

Randolf

2 juil. 2025

·

A séjourné 1 nuit

Outdoor pool excellent. Carpeting in hall and rooms a little dated

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est inégale : certains clients ont trouvé les chambres très propres, tandis que d'autres ont mentionné des toiles d'araignées, de la poussière ou des salles de bain sales, des fourmis et un manque de nettoyage ; quelques problèmes ont été résolus après avoir contacté le personnel.

Avis de voyageur à ce sujet

10

Sue

9 mars 2025

·

A séjourné 1 nuit

The heat inside the casino was hot! Our particular room wasn’t cleaned very well. Chips under the end table and the blanket was put on with the tag at the top in my face. Other than that we enjoyed our 2 nights

6

Rachel

30 janv. 2023

·

A séjourné 1 nuit

Our room was clean at first glance but discovered cobwebs in the corner and broken furnishings.

2

Tommy

2 janv. 2026

·

A séjourné 1 nuit

The room had spider webs on the door way to patio, on the picture frames on the walls, back of toilet had dirt and dust droppings all over!! It was not clean at all!! For the amount of money that it cost one would think it would at least be clean

8

Charla

8 oct. 2025

·

A séjourné 1 nuit

Easy to get to. Right off highway. Food was pretty good. Room was spacious. Room was not entirely clean. But guest services took care of it right away ☺️

4

Sandra

4 févr. 2024

·

A séjourné 1 nuit

There were aunts all over the bathroom when we woke up in the mo Disgusting!

2

Ericka

30 déc. 2024

·

A séjourné 1 nuit

The bathroom in my room was filthy, they had to move me to another room and the bathroom was filthy as well. Housekeeper came in and cleaned but they just do not clean well. toilet had not been cleaned for months, and instead of using a disinfecting cleaner they used vinegar. would not recommend

10

Kelly

19 déc. 2024

·

A séjourné 1 nuit

Our room was spacious and very clean!

10

John

11 déc. 2024

·

A séjourné 1 nuit

Very clean and spacious room. All the staff are friendly and the whole place is maintained well.

2

Dallas

14 avr. 2024

·

A séjourné 1 nuit

The room for over $240 for one night was disgusting. Crumbs all in the mattress, hair on the sink and shower wall, yellow stains around the faucet and on the ceiling in the bathroom. Staff was accommodating to give us a new room but I would still never stay here again.

4

Gregg

30 mars 2025

·

A séjourné 2 nuits

Asked for a quiet room for a special occasion and they put us right across from the elevator. It was extremely loud with the guest traffic (being extremely loud late at night and early morning) and the constant elevator bells. Bathroom was disgusting, especially the toilet and shower. I feel like I should get a tetanus shot after staying there.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont souvent spacieuses et confortables, mais beaucoup décrivent des matelas fermes, une climatisation bruyante, un nombre limité de prises/USB et l'absence de micro-ondes, un mobilier démodé et des bruits occasionnels provenant de l'autoroute ou des ascenseurs.

Avis de voyageur à ce sujet

2

Gayle

7 juil. 2025

·

A séjourné 1 nuit

Not updated for electronics and tv only has basic cable capabilities with on demand channels. No USB ports in room for charging.

6

Pamela

24 déc. 2024

·

A séjourné 1 nuit

The hotel was very clean, just outdated and a bit shabby

8

David J

28 oct. 2025

·

A séjourné 2 nuits

Room was good, not great. Glaring lights outside made a sound sleep difficult. Room faced the highway and at 1:00 AM a line of trucks (semi-trailer transport type) lasting about 40 minutes went by making a lot of noise. So, okay not great.

4

Gayle

9 juil. 2025

·

A séjourné 1 nuit

ROOM - No electronic capabilities. At the least a power strip with USB would have been nice. Very small TV. There was no ice on my floor and when I went downstairs to get ice, there was black slime floating in water in tray on bottom of ice machine. No microwave anywhere, not even in hall or vending area. Ran out of facial tissue 1st day. Set dirty towels outside door after 1st day and they didn't restock them. Had to call for more towels and they did bring them. CASINO - Nothing that would make me want to go there again.

4

Marylena

25 févr. 2024

·

A séjourné 1 nuit

Everything was great except the bed. We got the king suite and the bed was so hard it was like laying on the floor.

8

Cara

6 juil. 2024

·

A séjourné 1 nuit

Hotel room has a small refrigerator but no microwave. Was a little pricey as well.

6

Ben

24 sept. 2025

·

A séjourné 1 nuit

Room furniture needs updated, nicks and scratches everywhere it looked dated and tired. Air conditioner was very loud probably with a bad bearing and in need of replacement. Bathroom could use more light and detailed cleaning.

8

Susan

2 févr. 2025

·

A séjourné 1 nuit

Room was nice and clean but in need of updating. Bed was comfortable. Desk chair had a peeling cover and furniture had an old feel to it. Casino was convenient but the room was very quiet. Would stay again.

6

Connie

14 oct. 2024

·

A séjourné 1 nuit

Rooms are in desperate need of updating. Rooms were clean but old and not in good looking shape

4

Gregg

30 mars 2025

·

A séjourné 2 nuits

Asked for a quiet room for a special occasion and they put us right across from the elevator. It was extremely loud with the guest traffic (being extremely loud late at night and early morning) and the constant elevator bells. Bathroom was disgusting, especially the toilet and shower. I feel like I should get a tetanus shot after staying there.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est mitigé : de nombreuses interactions avec le personnel sont amicales et accommodantes, mais plusieurs critiques font état de rencontres désagréables ou peu serviables à la réception, d'enregistrements longs ou inflexibles avec des frais supplémentaires, et d'une réactivité variable.

Avis de voyageur à ce sujet

8

Michele

19 oct. 2024

·

A séjourné 1 nuit

Front desk staff not very nice - slow check in

2

Clifford

26 août 2025

·

A séjourné 1 nuit

Very rude desk people

10

jeffery

17 août 2025

·

A séjourné 3 nuits

The staff was wonderful.. we loved it

2

Russell

24 août 2025

·

A séjourné 1 nuit

Check in was horrible they told me if I didn’t like it leave. They were trying to overcharge me and I just wanted an explanation of the charges. They did not want to give me an explanation but eventually they did. Sat the keys on the counter and said nothing no direction on how to get to my room nothing. Room did not smell good.

10

Janay

5 janv. 2025

·

A séjourné 1 nuit

Tower room was clean and comfortable. Staff was very courteous.

4

Joe

20 sept. 2025

·

A séjourné 1 nuit

Lady at the front desk (night shift) was very poor mannered and lacked customer service.

4

Michael

6 oct. 2023

·

A séjourné 1 nuit

Many workers were very nice, polite and pleasant however we had a three bad experiences with two of the woman at the front desk. Very rude, abrupt and unhelpful.

10

Misty

22 mars 2025

·

A séjourné 1 nuit

Excellent service from beginning to end

8

Lori

31 juil. 2024

·

A séjourné 2 nuits

When we checked in at 3 the clerk was rude said$20 for early check in we denied she goes45 minutes to check in after the 45 minutes she goes it isn’t ready yet.

6

Heather

18 mars 2024

·

A séjourné 1 nuit

Had to return to the desk 3 times for check in, after being told at 2:30 the room would be ready at 3 instead of 4. At 3:55 room still not available (after waiting in line for quite some time) and actually told to get back in line because a phone call could not be made until 4:00.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Situé juste à la sortie de l'autoroute et attenant au casino, mais les environs ne proposent que peu de restaurants ou d'attractions à proximité.

Avis de voyageur à ce sujet

10

Mark

3 août 2024

·

A séjourné 1 nuit

Convenient and good value for a Casino stay.

4

Jeffrey

28 août 2024

·

A séjourné 1 nuit

Facility location seemed bleak. Hotel looked much older than the pictures in ads. Check in staff was not friendly. I did not feel safe at this location. The room and floor I was on smelled like it had been smoked in.

6

mark

14 oct. 2024

·

A séjourné 2 nuits

Older property, poor location and lack of restaurants both in the facility and the area. Only good for gambling.

8

Charla

8 oct. 2025

·

A séjourné 1 nuit

Easy to get to. Right off highway. Food was pretty good. Room was spacious. Room was not entirely clean. But guest services took care of it right away ☺️

10

TIM

12 sept. 2024

·

A séjourné 1 nuit

it was a great place to stop for the night as we continued our travels,

10

Donald L.

3 janv. 2025

·

A séjourné 1 nuit

The Mountaineer casino is located in an easily accessible area, and is clean, quiet, and modern.

8

amy

28 févr. 2024

·

A séjourné 1 nuit

Very clean, friendly staff. Rooms large in hotel (cant speak as to lodge). Drinks at bars reasonably priced as compared to other casinos in PA ans MD. Downside only 1 dining option on a monday night after 7. Surrounding area does not have any restaurants etc. Will definitrly go back.

8

Barbara

3 mai 2024

·

A séjourné 1 nuit

Decent place to stay if you are coming to gamble.

10

Valerie

30 sept. 2024

·

A séjourné 1 nuit

It’s a nice place, just nothing else to do around there!

10

JANICE

27 févr. 2024

·

A séjourné 3 nuits

Very convenient for the area In which I needed to stay. Great dining options.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

L'offre de restauration est limitée, surtout en semaine, avec des fermetures précoces et des moments où seul un seul établissement est ouvert ; la qualité des plats est mitigée, allant de repas agréables au Gatsby's ou au Big Al's aux plaintes concernant des options chères ou de mauvaise qualité.

Avis de voyageur à ce sujet

10

Heather

1 août 2024

·

A séjourné 1 nuit

Was a quiet place to sleep. Not many dining options during the week. For a casino, I would have thought more restaurants would have been open. Front desk was quick and efficient.

8

Jeffrey

14 nov. 2024

·

A séjourné 1 nuit

This was our first time staying at Mountaineer Casino. It was a nice experience. Had the wood fired pizza at Gatsby’s. Very good. The casino was very clean and did not have that smoky/stale beer smell. Good mix of older and newer machines. Had a little luck there as well. The restrooms actually had a pleasant smell, which is rare! The rooms are due for an update but couldn’t your own house use one too? Staff was nice as well. Will return !!

6

Keith

2 nov. 2025

·

A séjourné 2 nuits

The room was O.K.. The staff was O.K.. The fact that I was unable to get anything other than finger food the entire stay was the problem. The restaurant was open one day.

2

Geneva

1 août 2025

·

A séjourné 2 nuits

There were no food options...no food. Our room had cobwebs on the side of the air conditioner unit. The mattress needs replaced, and that's coming from our backs being stiff and sore. Worst 2 days I've ever spent! Will not go back!

10

robert

23 mai 2023

·

A séjourné 1 nuit

We arrived at 7:00 it stated online that the restaurant bar was open until 10:00. Cleaned up and headed down to have dinner only to find that it was closed. Everything is closed. It is only 8:00 at night. No place to eat but pizza and subs. We were there for our anniversary and was hoping to have a nice relaxing dinner and a few drinks. Don't post a sign on the door that says open until 10:00 and then close at 8:00. Very disappointing

8

Rufus

25 sept. 2025

·

A séjourné 1 nuit

Only one restaurant open. Not much choice

8

Anthony

16 févr. 2025

·

A séjourné 1 nuit

Food was horrible and expensive no reason for Food to be not able to eat left pizza on table 24 dollars 🙃

8

Patricia

3 oct. 2025

·

A séjourné 1 nuit

Nice choice of restaurants. Didn’t appear there were any restaurants open early 6am, desk said Al’s was open at 4am but online it said they close at 4 and reopen at 7. That was dissappointing.

8

Cynthia

25 juil. 2023

·

A séjourné 1 nuit

Enjoyed this trip. Our only comment is that many of the restaurants have limited and inconvenient hours.

8

Frank

16 août 2023

·

A séjourné 2 nuits

on a Monday stay you are limited to restaurants and Card tables. Other than that, it was a good stay for two days.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	115 $US
février	114 $US
mars	111 $US
avril	111 $US
mai	136 $US
juin	121 $US
juillet	125 $US
août	125 $US
septembre	127 $US
octobre	138 $US
novembre	130 $US
décembre	123 $US

di	lu	ma	me	je	ve	sa
1 $128	2 $127	3 $127	4 $127	5 $133	6 $187	7 $187
8 $142	9 $141	10 $142	11 $141	12 $140	13 $202	14 $194
15 $141	16 $133	17 $146	18 $140	19 $146	20 $195	21 $198
22 $145	23 $146	24 $142	25 $174	26 $150	27 $204	28 $240
29 $148	30 $176

Mountaineer Casino Resort

Prix pour Mountaineer Casino Resort

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Adapted Room with 2 Queen Beds

Chambre Standard, 2 grands lits, non-fumeurs

Chambre, 1 très grand lit, non-fumeurs

Chambre, 2 grands lits, non-fumeurs

Chambre Standard, 1 très grand lit, non-fumeurs

Adapted Room with King Bed

Adapted Room 2 Queen Beds and Roll in Shower

Avis des voyageurs sur Mountaineer Casino Resort

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $148	21 $125	22 $127	23 $168	24 $183
25 $127	26 $127	27 $127	28 $127	29 $127	30 $168	31 $198