Hyatt Place San Juan
Property description
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Guest reviews
Fabulous
Based on 1,685 verified reviews
Who stays here?
Business
10%
Couple
17%
Family
61%
Group
9%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
At Hyatt Place San Juan, travellers praise the friendly staff and the convenient location by the convention center, with a free shuttle to Old San Juan and beaches, while recurring concerns include delayed check-ins, overbooking, fees, and room upkeep.
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Jennifer
3 weeks ago
·
Stayed 2 nights
Lisa
3 weeks ago
·
Stayed 1 night
Christina
15 Apr 2026
·
Stayed 1 night
Ashley
13 Apr 2026
·
Stayed 5 nights
Sashank
8 Apr 2026
·
Stayed 4 nights
Location
Located in San Juan (Santurce), Hyatt Place San Juan is a 3-minute walk from Sheraton Casino and 5 minutes by foot from Distrito T-Mobile. This hotel is 0.4 mi (0.7 km) from Puerto Rico Convention Center and 0.4 mi (0.7 km) from Pan American Pier.
More location infoFAQs
Self parking is available on-site for a fee of USD 18.00 per day, which includes in/out privileges. Advance reservation is required for parking.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Pets are allowed with a fee of USD 100 per pet, which may vary based on the length of stay. Service animals are exempt from fees.
Check-in time is at 4:00 PM and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.
The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas and rooms.
The hotel is located in San Juan (Santurce), just a 3-minute walk from Sheraton Casino and a 5-minute walk from Distrito T-Mobile. It is 0.4 miles from Puerto Rico Convention Center and Pan American Pier.
Yes, there is an outdoor swimming pool available, with access from 6:00 AM to 10:00 PM. The pool features a waterslide and is seasonal.
Children are welcome at the property. There is no mention of a minimum age for children to stay for free.
Cribs and infant beds are available but must be reserved in advance. Extra-person charges may apply depending on property policy.
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