Name: The Lodgings Hotel SureStay Collection by Best Western
Address: Williams Plaza, TC
Price range: 171 US$–191 US$ per night
Rating: 7.5

Opiniones de los huéspedes

El hotel Lodgings SureStay Collection by Best Western es una opción popular para estancias cortas cerca del aeropuerto, y muchos huéspedes valoran su práctica ubicación, las piscinas y su buena relación calidad-precio. Sin embargo, las opiniones sobre el estado de las habitaciones, la limpieza y la calidad del servicio varían considerablemente.

Varias reseñas describen una estancia básica y sin lujos, con algunas habitaciones que se sienten anticuadas, pequeñas o sin ventanas, y problemas recurrentes con el aire acondicionado, el agua caliente, la televisión, el Wi-Fi y ruido ocasional. Los comentarios sobre la limpieza son variados, desde habitaciones muy limpias hasta informes de ropa de cama manchada, insectos y áreas mal mantenidas. Las opiniones sobre el servicio son inconsistentes: muchos elogian al personal amable y los prácticos servicios de transporte al aeropuerto, mientras que otros informan de una recepción lenta o ausente, políticas o tarifas de transporte confusas y una calidad variable y disponibilidad limitada del restaurante y el desayuno. En general, espere una parada práctica cerca del aeropuerto más que una experiencia vacacional.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Se agradecen las dos piscinas al aire libre y el servicio de transporte al aeropuerto, pero se informan problemas de mantenimiento (insectos en la piscina, jacuzzi frío) y horarios o tarifas de transporte limitados o confusos.

Reseñas de huéspedes relacionadas

10

Stanley

27 feb 2024

·

Se alojó 1 noche

Great spot by the airport , provides free shuttle service to Grace Bay , great service

10

nigel Omar

8 ene 2024

·

Se alojó 4 noches

I spent my birthday here over the weekend and I enjoyed it. I love the night time pool and jacuzzi

10

Scott

16 mar 2025

·

Se alojó 1 noche

A nice location close to the airport. We had a one night stay before catching a small flight to a smaller island. It was pleasant, clean, the bar/restaurant had good food and drinks, and the service was great. They also provide a free shuttle from/to the airport.

8

Catherine

21 dic 2025

·

Se alojó 1 noche

convenient location with shuttle near airport worked well appreciated pool would have liked hot tub to be hot

6

Josh

23 ene 2024

·

Se alojó 5 noches

Air con didn't work. Hot tub is cold. Can clearly hear phone calls from adjacent room. Was cheaper and you get what you pay for. It's a reasonably modern nice facility. There are just a few shortcomings.

8

Freddy

12 ene 2025

·

Se alojó 7 noches

Staff was very helpful. If you don't have any car rented , hotel provide a free shutter service to Grace bay beach (ask at the reception). I took the service with my family the first day and it was good. Shutter service is also available at the hotel to the airport. Area around the property is poor. Property is located on the old airport road which looks abandoned. However, it is walking distance from Smart supermarket.

6

Latonya

5 ene 2024

·

Se alojó 3 noches

I enjoyed my stay. The room was clean, the restaurant served good food, the pool area was nice, liked the safe security method with the card getting into the gate areas of the resort and the airport shuttle was on point both arrival and departure. My only issue is trying to get in touch with the property manager in because my flight was rescheduled for the next day because there were no other flights that whole day. I informed the resort and Expedia of this..Expedia said they have made alot of attempts getting in contact with the property manager for whether a refund approval or Not for the one day that was impossible for me to stay. Im still also reaching out again via Whatsapp to the resort of contacting the manager to resolve this. I feel ignored and feel bad that i paid a lot of money for one night I couldn't make due to flight being rescheduled the next day out of my control.

4

Leonard

10 may 2025

·

Se alojó 1 noche

The pool was not well maintained and not very inviting. Besides the attached restaurant which has a limited menu, there are very few restaurants nearby. The surrounding area looked very rundown. We would not go back there again.

10

Makinzy

31 mar 2025

·

Se alojó 2 noches

2 pools

8

Angel

5 ene 2024

·

Se alojó 1 noche

Fabulous service, awesome check in person, who also doubled as a restaurant assist, and the bar tender, “she” was wonderful. The cooks made fantastic eats. We stayed for one night at the best western next to the Turks and Caicos airport Jan 2023, so we could wait for our group to collect, then we headed to the all inclusive we had booked. Transpiration can cost 10 dollars per person to go 3 - 5 miles. We had 19 people. The cost was 180 (discounted by 10 USD), then we added a tip. The airport shuttle at this hotel only has 2 free trips from and over to the airport. The hotel shuttle/van can hold 5 people with luggage (we got different answers) or possibly 8 (the van is not the larger one) There is a store close to this hotel, if you need sunblock or other items. Restaurants within walking, near the grocery store or you can eat at the restaurant on site.

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Limpieza

Las opiniones varían desde habitaciones muy limpias y una propiedad bien mantenida hasta informes de ropa de cama manchada, duchas sucias, insectos/mosquitos y, en ocasiones, una piscina sucia.

Reseñas de huéspedes relacionadas

2

Shevaughn

26 nov 2024

·

Se alojó 1 noche

The rug on the floor has clearly never been washed. The bathroom has not been cleaned in ages, there was green stuff in grout. The drain cover for the face basin didn't open. I had to spit in the toilet and flush while brushing. I had checked in late evening and had to run out. It was midnight when I got back and had no one to call. I have pics as proof.

4

Sophia

18 abr 2023

·

Se alojó 1 noche

We had to stay another night in T&C due to a canceled flight so we choose this place since it’s very close to the airport. I wouldn’t have been able to stay more than one night. There was an injured but still alive German cockroach in the shower, smashed mosquitoes against the wall, crumbs on the floor, and the towels were stained. Not to mention when we got here the front desk had stepped away to pick up people from the airport so we had to wait for him to get back. I didn’t have any issues with mosquitoes during our 6 day stay, however, after coming here I found 5 bites. We couldn’t even enjoy our dinner from Sweet T’s (excellent chicken!) while sitting outside. All in all, we had a safe spot to stay that was in a convenient location but I would not stay here again.

10

Dean

25 may 2025

·

Se alojó 1 noche

This place is a good hotel to spend a night but no more. Room was clean, but the tv didn’t work, not a big deal. The staff let my wife and I lounge around the pool until our afternoon flight to Grand Turks.

10

Manuel

22 nov 2025

·

Se alojó 1 noche

Very clean

8

Kayla

18 mar 2024

·

Se alojó 1 noche

Clean, spacious. Restaurant on property was convenient

4

Nakita

23 mar 2025

·

Se alojó 2 noches

The room was not very clean. The AC did not keep the room cool, therefore you had to keep the fan on. However,the fan function was attached to the light. If you turn off the light, you turn off the fan. There were small flies in the room. I wish i could share photos.

6

elizabeth

1 jun 2023

·

Se alojó 1 noche

The area was decent the staff isn’t that helpful and the room was set up nice but it was dirty . Room needs to be disenfected .Toilet bowl was dirty with a ring of dirt and bugs in it they didn’t even check the room before checking it in for me . Sheets also had stains and stains on bathroom door and room needs to be dusted

10

Kelsen

5 ago 2025

·

Se alojó 1 noche

The property was very cleaned slso the room and the services were very nice and i love the environment

10

Jason

10 ago 2025

·

Se alojó 6 noches

The hotel is nice, clean, the pool area is really nice, the staff are great and it is affordable. It is on the airport runway but it’s surprisingly not that noisy. I did not have any issues with plane noise. But it is in an area with not much of interest. You can walk to Five Cays beach, distance isn’t bad, just along some busy roads and sidewalks are dodgy. They have a shuttle to Grace bay daily. For the price it’s worth it. Uber would make it a great deal.

6

Michelle

30 may 2025

·

Se alojó 4 noches

The shower was not clean. It had long hair in the drain. The shower head sprays water everywhere. The toilet stopped working at one point and required a Plummer to fix it. The small poor outside our room wasn’t clean. The restaurant connected to the hotel opened at 9am for breakfast which most restaurants starts at 7am.

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Habitaciones

Las habitaciones son básicas y funcionales, con una decoración anticuada, algunas distribuciones pequeñas o sin ventanas, ruido del aeropuerto o de los alrededores, y problemas recurrentes con el aire acondicionado, el agua caliente, la televisión y el Wi-Fi. Algunos huéspedes encontraron las camas cómodas o el aislamiento acústico adecuado para una escala.

Reseñas de huéspedes relacionadas

2

Krystle

3 jul 2025

·

Se alojó 1 noche

No hot water, AC doesn’t work, insects in shower….JUST HORRIBLE!

4

Steven

7 ene 2024

·

Se alojó 1 noche

Tv didn’t work (no signal all night) & A/C took a while to get cold (very warm room)

8

Benjamin

16 jul 2024

·

Se alojó 1 noche

It is a quiet area, and I felt secure when I was there. My room was clear, but the bed was not comfortable for two people.

4

pamela

12 abr 2024

·

Se alojó 1 noche

Room had one tiny window. Pool was full of bugs. Tv did not face the bed making it very difficult to view. Could not connect my streaming service with the TV, so it stayed off and we watched on my phone.

8

Heather

25 feb 2023

·

Se alojó 1 noche

The shuttle was convenient to the hotel. This hotel literally abuts the airport. It’s great for a nights layover. Thankfully, the rooms are decently soundproofed. There is a microwave and a larger than mini sized refrigerator. There are gates that require a key card to get in, so I’m assuming that means it might not be the safest area, but the fence is high and sturdy.

8

Vernell

22 mar 2024

·

Se alojó 1 noche

Check in was good. Room had a smell but the smell left once we put in the fan. I’m guessing since room doesn’t have window there really is no circulation. Remote for Netflix not working properly but was able to watch live tv. All in all good.

6

Josh

23 ene 2024

·

Se alojó 5 noches

Air con didn't work. Hot tub is cold. Can clearly hear phone calls from adjacent room. Was cheaper and you get what you pay for. It's a reasonably modern nice facility. There are just a few shortcomings.

2

jule

18 abr 2024

·

Se alojó 1 noche

No TV or Wifi

8

John

21 mar 2025

·

Se alojó 1 noche

Nice enough. Room clean, with plenty of towels. But, the room was very dated. Shower not very strong and took eight minutes to get barely warm. However, it’s perfectly suitable as an overnighter as we travelled to north Caicos the following day.

6

Sallyann

20 nov 2024

·

Se alojó 4 noches

Location is good for business people who need just a bed and can tolerate noise round the clock with the airport across the street. Must have a vehicle to get around with cost of taxi

¿Te ha sido útil?

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Servicio

El servicio es variado: muchos mencionan un personal amable y servicial y servicios de transporte útiles, pero otros informan de personal de recepción grosero o ausente, registros de entrada largos o confusos, disputas por depósitos/cargos y dificultad para contactar con la gerencia.

Reseñas de huéspedes relacionadas

2

Antony

21 nov 2025

·

Se alojó 1 noche

The staff was rude and insulting at the front desk, regarding the payment for the room. I offered to leave the guarantee cash when my card wasn't working, I offered to leave another card number but they were very rude and not cooperative at all. It took me 2 hours to check in.

10

Majorie

9 may 2023

·

Se alojó 1 noche

We had an awesome stay at the Lodgings. The staff were very polite and helpful. They’ll definitely see me again.

2

Madeline

27 dic 2023

·

Se alojó 1 noche

I prepaid this stay through Hotels.com for my college daughter on her way to study marine bio on South Caicos. When she arrived, they asked for a credit card for incidentals. A few days later, she saw a charge for the entire stay on her credit card. Months later, and countless phone calls and emails to the property, to Hotels.com and to Best Western corporate, we have never been reimbursed. The hotel rarely answers the phone, and have never been helpful. We were told numerous times by the property that a refund had been issued - a lie. Both Hotels.com and Best Western say it’s the property’s responsibility and they can’t do anything. The Lodgings is dishonest and will not communicate with you.

8

Geneva

13 feb 2026

·

Se alojó 1 noche

Close to the airport, helpful staff, clean room and onsite restaurant

6

Arman

5 ene 2024

·

Se alojó 4 noches

Front desk personnel were missing several times during the day. No one around. Room is in poor condition. AC only works if you leave lights on so at nights it was very hot. Shuttle service only exists if they want to.

6

Latonya

5 ene 2024

·

Se alojó 3 noches

I enjoyed my stay. The room was clean, the restaurant served good food, the pool area was nice, liked the safe security method with the card getting into the gate areas of the resort and the airport shuttle was on point both arrival and departure. My only issue is trying to get in touch with the property manager in because my flight was rescheduled for the next day because there were no other flights that whole day. I informed the resort and Expedia of this..Expedia said they have made alot of attempts getting in contact with the property manager for whether a refund approval or Not for the one day that was impossible for me to stay. Im still also reaching out again via Whatsapp to the resort of contacting the manager to resolve this. I feel ignored and feel bad that i paid a lot of money for one night I couldn't make due to flight being rescheduled the next day out of my control.

10

Debbie

28 oct 2025

·

Se alojó 1 noche

The lodgings is the perfect place to stay if you have to get to the airport early. Decent restaurant, free shuttle and nice staff

8

Stacey

2 ene 2025

·

Se alojó 1 noche

The team were very helpful and accommodating.

4

Mario

9 dic 2025

·

Se alojó 1 noche

Office fermée mais l’employer était à l’intérieur et à fait passer la clé à l’agent de sécurité. On m’a fait signer une feuille sans explication et aucune indication. Disons que je me sentais pas le bienvenu

6

Jacquie

17 ene 2024

·

Se alojó 1 noche

Check in took way too long and there was no line up. It took 50 minutes because motel couldn’t get their guarantee of funds from our prepaid Expedia booking.

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Ubicación

Muy práctico para el aeropuerto y bueno para escalas. El área inmediata ofrece poco que hacer, con restaurantes limitados y un ambiente algo deteriorado, por lo que a menudo se necesitan taxis o un coche. Algunos señalan el ruido del aeropuerto.

Reseñas de huéspedes relacionadas

8

Viridiana

19 may 2025

·

Se alojó 1 noche

Me gusto que esta cerca del aeropuerto

8

Christian

15 sept 2025

·

Se alojó 1 noche

Very convenient hotel next to the airport. Very well kept, comfortable rooms, pool and good convenience home made food served next door

6

Jocelyn

7 ago 2025

·

Se alojó 1 noche

Hotels very expensive in Providenciales and the value for money is non existent. They are overpriced for what you get. Luckily the door men in the airport called the hotel for them to send me a pick up I did not eat here just overnight

8

Freddy

12 ene 2025

·

Se alojó 7 noches

Staff was very helpful. If you don't have any car rented , hotel provide a free shutter service to Grace bay beach (ask at the reception). I took the service with my family the first day and it was good. Shutter service is also available at the hotel to the airport. Area around the property is poor. Property is located on the old airport road which looks abandoned. However, it is walking distance from Smart supermarket.

10

Rachel Baina

12 oct 2025

·

Se alojó 1 noche

J'ai choisi cet hébergement pour sa proximité avec l'aéroport et le service de transport offert de et vers l'aéroport.La navette était à l'heure, la chambre propre et équipée des essentiels. La nourriture servie au resto est de qualité!!En gros un hébergement pratique et agréable.

4

Leonard

10 may 2025

·

Se alojó 1 noche

The pool was not well maintained and not very inviting. Besides the attached restaurant which has a limited menu, there are very few restaurants nearby. The surrounding area looked very rundown. We would not go back there again.

10

Trevron

28 oct 2024

·

Se alojó 3 noches

The location is convenient, near to the airport.

10

Jason

10 ago 2025

·

Se alojó 6 noches

The hotel is nice, clean, the pool area is really nice, the staff are great and it is affordable. It is on the airport runway but it’s surprisingly not that noisy. I did not have any issues with plane noise. But it is in an area with not much of interest. You can walk to Five Cays beach, distance isn’t bad, just along some busy roads and sidewalks are dodgy. They have a shuttle to Grace bay daily. For the price it’s worth it. Uber would make it a great deal.

8

JOanne

26 jun 2024

·

Se alojó 2 noches

Convenient for airport.

6

Sallyann

20 nov 2024

·

Se alojó 4 noches

Location is good for business people who need just a bed and can tolerate noise round the clock with the airport across the street. Must have a vehicle to get around with cost of taxi

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El restaurante del hotel es inconsistente: algunos huéspedes disfrutaron de comida y bebidas decentes, pero muchos citan un horario y menú limitados, una calidad promedio o pobre, un servicio poco amable y que el desayuno no está incluido o comienza tarde/requiere pago.

Reseñas de huéspedes relacionadas

10

Aleisha

7 may 2025

·

Se alojó 7 noches

Great place good food and terrific service

6

Malie

20 jun 2024

·

Se alojó 1 noche

The hotel had promised breakfast during the reservation as soon as I arrived the employees told me I have to pay for it

10

Scott

16 mar 2025

·

Se alojó 1 noche

A nice location close to the airport. We had a one night stay before catching a small flight to a smaller island. It was pleasant, clean, the bar/restaurant had good food and drinks, and the service was great. They also provide a free shuttle from/to the airport.

10

Jenny

13 ago 2025

·

Se alojó 2 noches

The rooms here are lovely and well kept! Staff were very friendly and helpful. Only downside is that the restaurant is pretty bad... poor service and food that is reheated from a freezer to just about warm with watered down ketchup. Definitely need to go further afield for good food as the other local options also aren't great in the evenings. I also recommend that you get lots of water at the supermarket because they provide two water bottles which dont last very long.

6

ROYCE

18 mar 2025

·

Se alojó 2 noches

Restaurant breakfast is ok. Subpar. Limited options. Staff was friendly. Room was ok.

10

Robbens Jocelyn

29 jun 2024

·

Se alojó 1 noche

Il parle de déjeuner inclus mais il faut payer pour le déjeuner

4

Leonard

10 may 2025

·

Se alojó 1 noche

The pool was not well maintained and not very inviting. Besides the attached restaurant which has a limited menu, there are very few restaurants nearby. The surrounding area looked very rundown. We would not go back there again.

2

Delaram

4 ene 2023

·

Se alojó 19.360 noches

This hotel is not a bed and breakfast place. There’s no restaurant in the hotel. There’s a bar but they don’t open until 9-10 and one day they didn’t have bread, the other day they didn’t have fries and for two days in a row they were closed. So we had to walk around and find out if there was anything to eat! I asked for towels and it took them a day and a half to send someone to give us new towels!! I checked the office/reception and no one was in there the 3 different times of the day I checked. One of the guests told me the person works here is also the van driver and he needs to lock the office to go the airport and pick up guests!! The day we checked out the office was manned by a friend of the manager unable to do anything. We were trying to get breakfast and have an early morning swim before checking out but our key card was not working and no one was around to fix it. We had to have the maintenance guy let us into our room after breakfast, after our swim and again after returning our rental car. There were Beatles in the bathroom and the shower pan in so narrow we couldn’t take shower together. The mattress was old and really uncomfortable. We asked for more coffee bags for the 5 days we were there and they gave us only one extra (there was already two bags in the room). I’ve been to many different countries and hotels of different qualities. The service here was the worst and the fact that there was no breakfast just blows my mind.

6

COCHER

9 sept 2023

·

Se alojó 2 noches

The staff at the hotel were helpful, the large pool at the property was very pretty. The staff at the restaurant were not very friendly or hospitable and the food was average

6

Michelle

30 may 2025

·

Se alojó 4 noches

The shower was not clean. It had long hair in the drain. The shower head sprays water everywhere. The toilet stopped working at one point and required a Plummer to fix it. The small poor outside our room wasn’t clean. The restaurant connected to the hotel opened at 9am for breakfast which most restaurants starts at 7am.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	185 US$
febrero	180 US$
marzo	184 US$
abril	182 US$
mayo	169 US$
junio	162 US$
julio	178 US$
agosto	160 US$
septiembre	160 US$
octubre	178 US$
noviembre	190 US$
diciembre	234 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $191	16 $186	17 $187
18 $185	19 $184	20 $184	21 $171	22 $171	23 $174	24 $172
25 $171	26 $174	27 $174	28 $174	29	30	31

DO	LU	MA	MI	JU	VI	SA
1 $174	2 $174	3 $174	4 $174	5 $177	6 $174	7 $178
8 $172	9 $174	10 $178	11 $172	12 $177	13 $177	14 $174
15 $174	16 $172	17 $178	18 $172	19 $177	20 $174	21 $174
22 $172	23 $174	24 $174	25 $174	26 $177	27 $176	28 $177
29 $177	30 $174

The Lodgings Hotel SureStay Collection by Best Western

Precios para The Lodgings Hotel SureStay Collection by Best Western

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación estándar, 2 camas de matrimonio, frigorífico y microondas (Walk-in Shower;with Sofabed)

Habitación estándar, 1 cama de matrimonio, no fumadores, frigorífico y microondas

Habitación estándar, 1 cama de matrimonio, balcón, vistas a la piscina (Walk-in Shower)

Habitación estándar, 1 cama de matrimonio, accesible para personas con discapacidad (Walk-in Shower)

Habitación estándar, 1 cama de matrimonio, no fumadores (Walk-in Shower;with Sofabed)

Habitación estándar, 2 camas de matrimonio, no fumadores, cocina básica (Walk-in Shower)

Habitación estándar, 1 cama de matrimonio, frigorífico y microondas (Walk-in Shower;with Sofabed)

Reseñas de los huéspedes sobre The Lodgings Hotel SureStay Collection by Best Western

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

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