Holiday Inn Express & Suites Alpena - Downtown by IHG

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Room was very clean and staff very helpful and friendly. The breakfast was not as good as I've had in other IHG sites. The location is exceptional. You can get to anywhere in Alpena in a few minutes and you can wall to shops, cinema, and restaurants in a few minutes as well.

Everything was great, clean room, polite staff and the breakfast had a good selection of food for me, my wife and my kids. I also appreciate the fresh ground coffee machine available at all times.

I always have a huge problem getting a receipt from my stays at the Holiday Inn Expresses. Hotels.com tells me I can receive one from the Hotel when I check out and when I try to do that, Holiday Inn tells me I can only get a receipt from Hotels.com because that is who I booked through. It is always a hassle and I am going to start searching other hotels and booking sites from here on out. These are business trips and I need the receipts to be reimbursed and I don't have time to deal with the hassle.

I love how clean the place was - our room was spotless and smelled clean.