Glenbrook Retreat-Come in as Guests and Leave as Friends

Home was close to Universal, and Magic Kingdom. A lot restaurants around the area.

Family friendly and easy to access parks

The kids enjoyed the pool and game room. I gave it a 4 because of some upgrades that were needed, but when I spoke to the host she had them shipped over night. She was very responsive. I was happy with the house.

* We received a request to sign and email back the rental agreement on the day before our checkin. We were driving from Ohio. There was no way to get the document printed signed and emailed back while traveling. The owner seemed to understand that. However when I asked for some time to get it to her she insisted we get it to her before the end of the day. After a bit of struggle we got it printed signed and in the email I asked for a confirmation. We got none. It would have been helpful to get the agreement earlier in the week before we left. * security bars on Main bedroom and Living Rm sliding glass doors were broken. * Not all lights worked* strange person (turned out to be pest control) knocked on front door at 7:45 am. We were not expecting anyone. My husband went to the door while I stayed in the bed. Next thing, the person is at the bedroom sliding door and the curtain was slightly open. Option 1 - let guest know day and time if possible for pest control or Option 2 -schedule pest control after guests check out. * Asked to start a load of towels but no detergent. * took out trash but could not find additional bags. * dish drainer had awful looking crud in the drainer tray.

My family and I had a wonderful time staying at this property. I’ll forever be grateful for the memories built during this stay.