ROYAL CHESTER NAGASAKI hotel&retreat

スタッフの方々がみんな親切で部屋も設備も最高に素晴らしく、贅沢な時間を過ごさせていただきました。また絶対に利用したいです。

The hotel was lovely with spacious guest rooms with lots of luxurious details. The room lacked practical facilities like a place to put your clothes or suitcases which meant it looked cluttered all the time. The front desk staff were pleasant when they were there but seldom were able to be helpful. We were told that none of the restaurants on the property were open despite their posted hours, there was no option to send out laundry and even that there were no umbrellas available to borrow during a downpour. It was comical after a while! All in all, too much focus on luxury and not enough on the daily details.

Excellent dinner and breakfast with wine collections