Age Requirements
Minimum age to check in is 18 years old
Pets
Service animals are allowed;Service animals are exempt from fees/restrictions;Pets not allowed;
Front Desk Services
Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Please note: Private vehicle restrictions apply in the Kamikochi area. Guests driving to the property must park in Sawando, located approximately 9 miles (15 km) away, and take a bus or taxi to the hotel. Meals and extra beds are not included in the room rate for children ages 5 and younger included in the reservation. Meals and extra beds are available on request. The tunnel entrance to the Kamikochi area closes at 7 PM (8 PM July to August). Guests arriving after these times will not be able to access the property. '
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; Crib (infant bed) fee: JPY 2530.0 per day; Rollaway bed fee: JPY 12600.0 per day; One child 5 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding;
Dining
Full breakfasts are available daily from 7 AM to 9 AM for a fee.Fee for full breakfast: approximately JPY 5800 per person;
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.