Grand Ion Delemen Hotel
48 US$
/nat
Gennemsnit for oktober
Priser på Grand Ion Delemen Hotel
Vælg datoer for at se priser og tilgængelighed
48 US$
/nat
Gennemsnit for oktober
Gennemsnitlige månedlige priser
På Grand Ion Delemen Hotel ligger prisen pr. nat i gennemsnit på 36 US$ i den billigste måned (juli) og 60 US$ i den dyreste måned (december), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 46 US$ |
| februar | 48 US$ |
| marts | 44 US$ |
| april | 40 US$ |
| maj | 50 US$ |
| juni | 39 US$ |
| juli | 36 US$ |
| august | 42 US$ |
| september | 36 US$ |
| oktober | 48 US$ |
| november | 47 US$ |
| december | 60 US$ |
J
F
M
A
M
J
J
A
S
okt. · 48 US$
O
N
D
Dyrest: december (ca. 60 US$)
Billigst: juli (ca. 36 US$)
Om dette overnatningssted
Gå ikke glip af de rekreative tilbud, inklusive en indendørs pool og et fitnesscenter. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, concierge-tjenester og spillehal/spillerum.
Faciliteter
Gå ikke glip af de rekreative tilbud, inklusive en indendørs pool og et fitnesscenter. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, concierge-tjenester og spillehal/spillerum.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til et forretningscenter, renseri/vaskeservice og en døgnåben reception. Planlægger du et arrangement i Genting-højlandet? På dette hotel er der et område på 455 kvadratmeter til rådighed, bestående af konferencelokaler og 10 mødelokaler.
Spisning
Nyd et måltid på restauranten, eller køb en snack på stedets kaffebar/café. dette hotel har også roomservice (i et begrænset antal timer). Takeaway-morgenmad serveres på hverdage fra kl. 06.30 til kl. 10.30 og i weekenderne fra kl. 06.30 til kl. 10.30 mod et gebyr.
Værelser
Føl dig hjemme i et af de 611 aircondition-afkølede værelser, der desuden indeholder LCD-tv. Med gratis Wi-Fi kan du altid komme på nettet, og satellitkanaler sørger for underholdningen. Badeværelserne indeholder bruser med brusehoved med spredningseffekt og gratis toiletartikler. Faciliteter inkluderer telefoner samt pengeskabe og skriveborde.
Lokation
Grand Ion Delemen Hotel ligger i bjergene i Genting-højlandet, kun 15 minutters kørsel fra Stjernearenaen og SkyAvenue. Dette hotel med familievenlig profil ligger 5,8 km fra Den Første Verdens Plads og 5,8 km fra Skytropolis Indendørs Forlystelsespark.
I nærheden
Genting Casino(1.7 mil)
Ripley's Believe It or Not! Adventureland(1.9 mil)
Genting SkyCasino(1.9 mil)
Den Første Verdens Plads(2 mil)
Stjernearenaen(2 mil)
Skytropolis Indendørs Forlystelsespark(2 mil)
Snow World(2 mil)
Genting SkyWorlds Forlystelsespark(2 mil)
SkyAvenue(2.1 mil)
Infinity Room(2.5 mil)
Chin Swee-grottetemplet(3.9 mil)
Genting Highlands Premium Outlets(6.5 mil)
Genting Skyway(8.5 mil)
Happy Bee Farm & Insect World(9 mil)
World of Phalanopsis Orkidéfarm(19.5 mil)
Subang (SZB-Sultan Abdul Aziz Shah)(45.7 mil)
Kuala Lumpur Internationale Lufthavn (KUL)(69 mil)
Parkering
Restaurant
Swimmingpool
Forretningscenter
Roomservice
Turistservice
Lokation
Jalan Ion Delemen 1, Genting-højlandet, Pahang, Malaysia
Genting Casino (1.7 mil)
Ripley's Believe It or Not! Adventureland (1.9 mil)
Genting SkyCasino (1.9 mil)
Den Første Verdens Plads (2 mil)
Stjernearenaen (2 mil)
Skytropolis Indendørs Forlystelsespark (2 mil)
Værelsesmuligheder
4
Premier-værelse med 2 enkeltsenge
Værelsesoplysninger
2 Enkeltsenge
Sover 2
431 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
2
Premier-dobbeltværelse
Værelsesoplysninger
1 Stor Dobbeltseng
Sover 2
431 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
3
Deluxe-værelse med 2 enkeltsenge
Værelsesoplysninger
2 Enkeltsenge
Sover 2
327 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
2
Lejlighed - 2 soveværelser
Værelsesoplysninger
1 Stor Dobbeltseng
og 2 Enkeltsenge
Sover 3
667 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
8
Penthouselejlighed
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
, 1 Stor Dobbeltseng
og 1 Enkeltseng
Sover 6
KlimaanlægWi-Fi (Gratis)Privat badeværelse
4
Deluxe-dobbeltværelse
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
327 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
4
Familiesuite
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 1 Køjeseng
Sover 4
700 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
1
Suite - 1 soveværelse
Værelsesoplysninger
1 Stor Dobbeltseng
Sover 2
700 ft²
AltanSeparat spiseområdeKlimaanlægWi-Fi (Gratis)Separat stue
4
Suite
Værelsesoplysninger
2 Enkeltsenge
Sover 2
700 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
6
Suite - 3 soveværelser
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
, 1 Stor Dobbeltseng
og 2 Enkeltsenge
Sover 6
1356 ft²
AltanSeparat spiseområdeKlimaanlægWi-Fi (Gratis)Separat stue
4
Suite - 2 soveværelser
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 2 Enkeltsenge
Sover 4
1007 ft²
AltanSeparat spiseområdeKlimaanlægWi-Fi (Gratis)Separat stue
Gæsteanmeldelser af Grand Ion Delemen Hotel
7.1
God
Baseret på 26.008 verificerede anmeldelser
Hvem overnatter her?
Business
5%
Par
24%
Familie
57%
Gruppe
12%
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Anmeldelser af Grand Ion Delemen Hotel beskriver et blandet ophold, hvor mange fremhæver beskidte, slidte værelser, tilbagevendende vedligeholdelsesproblemer og upålidelig Wi-Fi, forvirrende adgang til de forskellige tårne og inkonsekvent service. Dog synes nogle gæster, at værelserne er rummelige, udsigten god, og vejret i højlandet behageligt.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
Anmeldelser af Grand Ion Delemen Hotel beskriver et blandet ophold, hvor mange fremhæver beskidte, slidte værelser, tilbagevendende vedligeholdelsesproblemer og upålidelig Wi-Fi, forvirrende adgang til de forskellige tårne og inkonsekvent service. Dog synes nogle gæster, at værelserne er rummelige, udsigten god, og vejret i højlandet behageligt.
Flere gæster har også rapporteret om bygge støj, tynde vægge og uro i gangene sent om natten. Morgenmaden og restauranten på stedet modtog gentagne klager over begrænset udvalg, kold mad, trængsel og hygiejne, selvom nogle måltider blev rost. Forvent et ujævnt kvalitetsniveau mellem ophold.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Flere faciliteter var ude af drift eller begrænsede (elevatorer, fitnesscenter, børneklub), og vedligeholdelsen af poolen blev kritiseret. Der findes en shuttle service, men den kan være betalt eller fuldt booket, og det kan være besværligt at komme mellem tårnene og parkeringen.
Relaterede gæsteanmeldelser
2
Pankaj
17. jun. 2024
·
Overnattede 3 nætter
I rarely rate properties as bad but this one truly was terrible. We went here with our family. 2 kids and 2 grand parents. - the towers are not very accessible - the room has a kitchen counter but absolutely no cutlery or anything. No microwave or refrigerator - the staff is super unprofessional and wouldn’t help unless you yell at them - the phones and internet in our room wasn’t working and after multiple complaints no one came to fix it. We had to keep going to the reception in a different building every time. - they created such a big fuss to provide bath towels citing a pool icy of only 2 towels per room irrespective of how many people stayed there and would change $40 per extra towel. - the building is relatively new but the amenities were dirty. The room service dint clean stuff well.
I rarely rate properties as bad but this one truly was terrible. We went here with our family. 2 kids and 2 grand parents. - the towers are not very accessible - the room has a kitchen counter but absolutely no cutlery or anything. No microwave or refrigerator - the staff is super unprofessional and wouldn’t help unless you yell at them - the phones and internet in our room wasn’t working and after multiple complaints no one came to fix it. We had to keep going to the reception in a different building every time. - they created such a big fuss to provide bath towels citing a pool icy of only 2 towels per room irrespective of how many people stayed there and would change $40 per extra towel. - the building is relatively new but the amenities were dirty. The room service dint clean stuff well.
6
Vaibhav
28. dec. 2024
·
Overnattede 2 nætter
Average experience staying at the property. Staff has no clue, everyone running like headless chicken. I can see more staff managing Vallet Parking as compared customers at reception. Reception staff is not well trained. They have no SOP (standard operating procedure) to brief customers. Lifts are limited and half of them no working. Kids club not working. Gym in Tower 4 not working... as compared to the number of rooms i can feel their breakfast support staff is limited.. half of the things are either over and yet to be refilled or are cold.... Overall Average experience!!!
Average experience staying at the property. Staff has no clue, everyone running like headless chicken. I can see more staff managing Vallet Parking as compared customers at reception. Reception staff is not well trained. They have no SOP (standard operating procedure) to brief customers. Lifts are limited and half of them no working. Kids club not working. Gym in Tower 4 not working... as compared to the number of rooms i can feel their breakfast support staff is limited.. half of the things are either over and yet to be refilled or are cold.... Overall Average experience!!!
4
Ichikawa
1. jan. 2024
·
Overnattede 2 nætter
駐車場からホテルのフロントまでの経路が迷路のようになっており、エレベーターを2階乗りついで、建物を2, 3棟経由した。 どういうコンセプトで建てたのか、理解不能。 きっとホテルとしてではなく、分譲物件として建てたのだと思われる。 レストランの選択肢も無いに等しい。 Tower4の15階の部屋に宿泊したが、ベランダの前に建設中の新棟があり、眺望も無いに等しかった。
駐車場からホテルのフロントまでの経路が迷路のようになっており、エレベーターを2階乗りついで、建物を2, 3棟経由した。 どういうコンセプトで建てたのか、理解不能。 きっとホテルとしてではなく、分譲物件として建てたのだと思われる。 レストランの選択肢も無いに等しい。 Tower4の15階の部屋に宿泊したが、ベランダの前に建設中の新棟があり、眺望も無いに等しかった。
2
Soh
26. dec. 2023
·
Overnattede 3 nætter
Stay 3 days. No housekeeping for 2 days and rubbish left uncleared . Dirty towels were left in the rooms. Water heater not working for 2 days. When check in to the hotel, floor is dirty. Table top, cupboards and bed frame is very dusty. Likely not cleaned for weeks. Shuttle service always fully booked. Hotel should have catered for more shuttle service during peak season. Directions in the hotel not clear and confusing. From drop off point to reception to check, need to take 2 different lifts and walk across buildings to reach.
Stay 3 days. No housekeeping for 2 days and rubbish left uncleared . Dirty towels were left in the rooms. Water heater not working for 2 days. When check in to the hotel, floor is dirty. Table top, cupboards and bed frame is very dusty. Likely not cleaned for weeks. Shuttle service always fully booked. Hotel should have catered for more shuttle service during peak season. Directions in the hotel not clear and confusing. From drop off point to reception to check, need to take 2 different lifts and walk across buildings to reach.
4
CHIA
21. jun. 2024
·
Overnattede 2 nætter
Window lock spoil, main door lock also spoiled. Check in was terrible , drop of and for parking and check in counter at different block.
Window lock spoil, main door lock also spoiled. Check in was terrible , drop of and for parking and check in counter at different block.
4
Gek Swee
24. dec. 2022
·
Overnattede 19.349 nætter
Cleanliness and transportation of hotel has degraded from previous visit in Dec 2019, just before Covid. Front desk staffs are not well informed of their own amenities as I requested for a massage which they do have at tower 4 as well as an onsen which I would love to try. Only plus side is Concierge at lobby hotel was very friendly and helpful helping us with booking of transport out shopping and moving around from place to place. Hotel used to provide free transportation to first world but not anymore and is chargeable at M$6 each trip which requires advance booking.Hotel cleanliness needs to upgrade as bath robes are damp and toiletries are limited and toilet emits a foul smell n has mould stains on wall. Room curtains are a little mouldy and wasn’t installed properly and have to request hotel services to install them back up properly as the curtains were dropping off the ceiling. Wifi in hotel n room also very lagging. House keeping was called in to clean the room up as hair n dust were in every corner of room but cleaning done was only a touch up service to make up the room with no proper cleaning of bathroom. Room microwave isn’t working and room telephone keeps ringing every half hourly for a sec which was damn annoying Overall stay is a big disappointment if not for the friendly concierge. Expected better hotel services like cleanliness as we booked the largest family suite which cost $1300 for a 3 day 2 night stay.
Cleanliness and transportation of hotel has degraded from previous visit in Dec 2019, just before Covid. Front desk staffs are not well informed of their own amenities as I requested for a massage which they do have at tower 4 as well as an onsen which I would love to try. Only plus side is Concierge at lobby hotel was very friendly and helpful helping us with booking of transport out shopping and moving around from place to place. Hotel used to provide free transportation to first world but not anymore and is chargeable at M$6 each trip which requires advance booking.Hotel cleanliness needs to upgrade as bath robes are damp and toiletries are limited and toilet emits a foul smell n has mould stains on wall. Room curtains are a little mouldy and wasn’t installed properly and have to request hotel services to install them back up properly as the curtains were dropping off the ceiling. Wifi in hotel n room also very lagging. House keeping was called in to clean the room up as hair n dust were in every corner of room but cleaning done was only a touch up service to make up the room with no proper cleaning of bathroom. Room microwave isn’t working and room telephone keeps ringing every half hourly for a sec which was damn annoying Overall stay is a big disappointment if not for the friendly concierge. Expected better hotel services like cleanliness as we booked the largest family suite which cost $1300 for a 3 day 2 night stay.
2
Ali
20. sep. 2023
·
The setup of this property very inconvenient for guests. One lobby for multiple towers. Everytime you need to leave the parking lot you will have to stop by the lobby which is at least 5 min walk from you room's building for them to activate your touch n go in order for you to exit the garage with no charge of fees. The rooms are very dirty with very noticeable dirty bed sheets and pillow covers. We asked to change the room but sadly all the rooms are in the same condition and even much worst. Blood, hair and makeup risdue on the bed sheets. Customer service little to no exsiting. Highly recommend to look somewhere else other than this poorly managed property.
The setup of this property very inconvenient for guests. One lobby for multiple towers. Everytime you need to leave the parking lot you will have to stop by the lobby which is at least 5 min walk from you room's building for them to activate your touch n go in order for you to exit the garage with no charge of fees. The rooms are very dirty with very noticeable dirty bed sheets and pillow covers. We asked to change the room but sadly all the rooms are in the same condition and even much worst. Blood, hair and makeup risdue on the bed sheets. Customer service little to no exsiting. Highly recommend to look somewhere else other than this poorly managed property.
10
Pamela Camille
4. aug. 2025
·
Overnattede 2 nætter
The place is so nice. Very cold and very homie. but its just that we didnt expect that they will put us in like a connecting room? luckily nobody checked in there during our stay. but overall its okay and nice place :) shuttle service is sooo convenient every hour they have a service going to sky avenue and in a no hassle booking also. the room is so spacious too. got dining and all stuffs. its like an airbnb already but were expecting a microwave hehehe but they dont have but its okay. no issues about it. the towers is just confusing at times. hahaha we always forget where to go and which way to go. :) all the staffs are accomodating and helpful. except for the man we asked outside upon our arrival (our arrival on the lobby near big panas express) i cannot remember which tower is that.(the place usually where the pick up point of the shuttle) we are asking him where is the lobby or reception of the grand ion delemen and instead of helping us, he just asked me to find the contact number of the hotel and with a high pitch voice asked me to call the hotel! haaays. hopefully next time should not be like that anyways. overall super okay!
The place is so nice. Very cold and very homie. but its just that we didnt expect that they will put us in like a connecting room? luckily nobody checked in there during our stay. but overall its okay and nice place :) shuttle service is sooo convenient every hour they have a service going to sky avenue and in a no hassle booking also. the room is so spacious too. got dining and all stuffs. its like an airbnb already but were expecting a microwave hehehe but they dont have but its okay. no issues about it. the towers is just confusing at times. hahaha we always forget where to go and which way to go. :) all the staffs are accomodating and helpful. except for the man we asked outside upon our arrival (our arrival on the lobby near big panas express) i cannot remember which tower is that.(the place usually where the pick up point of the shuttle) we are asking him where is the lobby or reception of the grand ion delemen and instead of helping us, he just asked me to find the contact number of the hotel and with a high pitch voice asked me to call the hotel! haaays. hopefully next time should not be like that anyways. overall super okay!
2
Rabinder
28. jun. 2023
·
This place is a hassle from the time you entered there first door. I would like to give only 1 star to this hotel. You have to go to different towers to get to your room. If you are travelling with kids, just forget about it. Hotel pool is a mess . Algae all over the place and in the pool. The pool is next to the restaurant which makes me vomit by looking at the food. The pool definitely need chlorine and atleast 24/7 automatic filter. The rooms in the hotel got no privacy, I literally had to get up in the middle of the night to tell my next door neighbour to keep it low. The reception staff got no idea what they are doing, they get confused when 2-3 guests arrive. The rooms were stinky and not cleaned at all. It’s 1 out of 5 from my side.
This place is a hassle from the time you entered there first door. I would like to give only 1 star to this hotel. You have to go to different towers to get to your room. If you are travelling with kids, just forget about it. Hotel pool is a mess . Algae all over the place and in the pool. The pool is next to the restaurant which makes me vomit by looking at the food. The pool definitely need chlorine and atleast 24/7 automatic filter. The rooms in the hotel got no privacy, I literally had to get up in the middle of the night to tell my next door neighbour to keep it low. The reception staff got no idea what they are doing, they get confused when 2-3 guests arrive. The rooms were stinky and not cleaned at all. It’s 1 out of 5 from my side.
10
Mohammed Rizwanul
23. apr. 2024
·
Overnattede 3 nætter
Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Renligheden er et tilbagevendende problem, med rapporter om beskidte værelser og gange, plettede sengetøj, dårlig lugt og skimmelsvamp. Rengøringen udebliver nogle gange eller efterlader områder dårligt rengjorte.
Relaterede gæsteanmeldelser
2
Soh
26. dec. 2023
·
Overnattede 3 nætter
Stay 3 days. No housekeeping for 2 days and rubbish left uncleared . Dirty towels were left in the rooms. Water heater not working for 2 days. When check in to the hotel, floor is dirty. Table top, cupboards and bed frame is very dusty. Likely not cleaned for weeks. Shuttle service always fully booked. Hotel should have catered for more shuttle service during peak season. Directions in the hotel not clear and confusing. From drop off point to reception to check, need to take 2 different lifts and walk across buildings to reach.
Stay 3 days. No housekeeping for 2 days and rubbish left uncleared . Dirty towels were left in the rooms. Water heater not working for 2 days. When check in to the hotel, floor is dirty. Table top, cupboards and bed frame is very dusty. Likely not cleaned for weeks. Shuttle service always fully booked. Hotel should have catered for more shuttle service during peak season. Directions in the hotel not clear and confusing. From drop off point to reception to check, need to take 2 different lifts and walk across buildings to reach.
2
Anil Kumar
4. jul. 2023
·
Overnattede 2 nætter
Very dirty and smells really bad. When complained they sprayed some room freshener which lasted for very short time. It was very disgusting. The room was not cleaned the next day and the phone in the room did not work throughout the stay. Not worth the money and does not qualify as a 2* too.
Very dirty and smells really bad. When complained they sprayed some room freshener which lasted for very short time. It was very disgusting. The room was not cleaned the next day and the phone in the room did not work throughout the stay. Not worth the money and does not qualify as a 2* too.
6
Lesley
16. sep. 2025
·
Overnattede 3 nætter
Hotel photos are not accurate, must be from when it was new. Whole place is dirty. Beds were hard as rocks and my sheets had stains on them. No shampoo, conditioner or shower gel. You have to pay to use anything in the room (soap, toothpaste etc). Shuttle bus usually booked out. Would not recommend nor stay again.
Hotel photos are not accurate, must be from when it was new. Whole place is dirty. Beds were hard as rocks and my sheets had stains on them. No shampoo, conditioner or shower gel. You have to pay to use anything in the room (soap, toothpaste etc). Shuttle bus usually booked out. Would not recommend nor stay again.
2
EVELYN
19. dec. 2023
·
Overnattede 1 nat
The hotel has bad directory for the main lobby. So misleading directory from Carpark to the receptionist. Need to travel from one tower to another tower. I spent more than 30mins to find the main lobby to check in. Hotel room is bad maintained. Room is dirty and toilet is so dirty. Toilet bowl water leakage. No toilet roll provided upon check in. Definite will not come back again.
The hotel has bad directory for the main lobby. So misleading directory from Carpark to the receptionist. Need to travel from one tower to another tower. I spent more than 30mins to find the main lobby to check in. Hotel room is bad maintained. Room is dirty and toilet is so dirty. Toilet bowl water leakage. No toilet roll provided upon check in. Definite will not come back again.
8
Mannan
9. apr. 2024
·
Overnattede 2 nætter
The room was generously sized and offered ample space. While the balcony provided a pleasant view, unobstructed vistas of the surrounding scenery would enhance the experience. The hotel provided mineral water and hot beverages, and we enjoyed reliable Wi-Fi connectivity. The toilet facilities met our expectations. However, we noted that the carpet in the sofa area was soiled, making it unsuitable for seating. Additionally, the corridors leading to the rooms were not adequately maintained.
The room was generously sized and offered ample space. While the balcony provided a pleasant view, unobstructed vistas of the surrounding scenery would enhance the experience. The hotel provided mineral water and hot beverages, and we enjoyed reliable Wi-Fi connectivity. The toilet facilities met our expectations. However, we noted that the carpet in the sofa area was soiled, making it unsuitable for seating. Additionally, the corridors leading to the rooms were not adequately maintained.
4
Eric
24. nov. 2023
·
Overnattede 1 nat
Definitely not a 5 star hotel and the place was dirty. Sheets werent clean and very dusty.
Definitely not a 5 star hotel and the place was dirty. Sheets werent clean and very dusty.
4
Tran
19. feb. 2025
·
Overnattede 1 nat
The property need remodel and room is running down and smell badly.
The property need remodel and room is running down and smell badly.
2
Patrick
17. feb. 2026
·
Overnattede 3 nætter
Room in poor condition. No WiFi. Dirty. Limited towel availability. No hand towels Amenities either broken or not working. Staff 3 times promised to fix WiFi. Nothing happened
Room in poor condition. No WiFi. Dirty. Limited towel availability. No hand towels Amenities either broken or not working. Staff 3 times promised to fix WiFi. Nothing happened
4
Ming En
18. dec. 2024
·
Overnattede 2 nætter
The hotel lobby was located far away from main entrance. When we entered the room, there's a stench and we found hair and mould in the room. Will not stay again. The only saving grace was that there's a nice burger thatbwas sold just outisde the hotel.
The hotel lobby was located far away from main entrance. When we entered the room, there's a stench and we found hair and mould in the room. Will not stay again. The only saving grace was that there's a nice burger thatbwas sold just outisde the hotel.
2
Sarah
21. jul. 2024
·
Overnattede 1 nat
Property is run down. Window was missing a bolt so a child could fall out. Bathroom garbage can was rusty. Cobwebs and dirty. Front desk unhelpful and sent me to the wrong bus station to buy a ticket which wasted a half day. Smells awful. Avoid this expensive dump.
Property is run down. Window was missing a bolt so a child could fall out. Bathroom garbage can was rusty. Cobwebs and dirty. Front desk unhelpful and sent me to the wrong bus station to buy a ticket which wasted a half day. Smells awful. Avoid this expensive dump.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Værelserne føles forældede med hyppige vedligeholdelsesproblemer (låse, varmere, tv) og upålidelig Wi-Fi, og støjen trænger let igennem. Nogle værelser er rummelige med udsigt over bjergene, mens andre vender ud mod byggepladsen eller mangler udsigt.
Relaterede gæsteanmeldelser
2
JUNWEI
27. dec. 2022
·
It was such a nightmare to enter a room which looks super rundown. It was nothing compared to the pic on the website. We requested to change a room although it was much better than the first 1 but still the inside lock for the room was spoilt and wifi was down… dont think we will book this ever again
It was such a nightmare to enter a room which looks super rundown. It was nothing compared to the pic on the website. We requested to change a room although it was much better than the first 1 but still the inside lock for the room was spoilt and wifi was down… dont think we will book this ever again
2
mukilan
19. apr. 2025
·
Overnattede 2 nætter
Heater not working, WiFi not working, soaps not available , total waste of money
Heater not working, WiFi not working, soaps not available , total waste of money
4
CHIA
21. jun. 2024
·
Overnattede 2 nætter
Window lock spoil, main door lock also spoiled. Check in was terrible , drop of and for parking and check in counter at different block.
Window lock spoil, main door lock also spoiled. Check in was terrible , drop of and for parking and check in counter at different block.
6
Shaik Khaja
8. jan. 2023
·
Overnattede 2 nætter
2Room has only one toilet. No privacy. All music can be clearly heard. It wasnt nice as rooms are not sound proof. Door make too much cracking sound.
2Room has only one toilet. No privacy. All music can be clearly heard. It wasnt nice as rooms are not sound proof. Door make too much cracking sound.
8
LEE YOW
21. jan. 2024
·
Overnattede 2 nætter
Transport rather inconvenient. Room layout is average. Property looks old and room sofa is tear. But the weather and environment are very good.
Transport rather inconvenient. Room layout is average. Property looks old and room sofa is tear. But the weather and environment are very good.
4
Fionne
2. jan. 2025
·
Overnattede 2 nætter
Initially we booked Grand Ion Delemen, and the hotel upgrade us to Grand Ion Majestic without early notification, after we reached Grand Ion Delemen with our luggage staff told us the system isnt have our booking record, and "maybe" been upgraded to GIM, and ask us go to GIM to check in, so we have to move our luggage and go to GIM to try our luck. the construction is not completed at GIM, we can hear the construction sounds the whole day, drilling sounds is pertaining even until late night. The sound prove system is poor, we can hear clearly the noise from the next door and from the corridor, especially when kids screaming and running around. when we check out at front counter, we are on the queue, but some are actually cutting the queue, however, the front counter staff didn't advice them to queue up, instead they entertain those who cut the queue, and let those in queue wait longer.
Initially we booked Grand Ion Delemen, and the hotel upgrade us to Grand Ion Majestic without early notification, after we reached Grand Ion Delemen with our luggage staff told us the system isnt have our booking record, and "maybe" been upgraded to GIM, and ask us go to GIM to check in, so we have to move our luggage and go to GIM to try our luck. the construction is not completed at GIM, we can hear the construction sounds the whole day, drilling sounds is pertaining even until late night. The sound prove system is poor, we can hear clearly the noise from the next door and from the corridor, especially when kids screaming and running around. when we check out at front counter, we are on the queue, but some are actually cutting the queue, however, the front counter staff didn't advice them to queue up, instead they entertain those who cut the queue, and let those in queue wait longer.
4
Norikazu
31. mar. 2024
·
Overnattede 3 nætter
I am very unsatisfied with my stay. 1. TV not working! We couldn’t watch any program on the TV 2. Water dripping from the ceiling of the toilet during raining days! I’m not on the top floor how is this happening.. poorly maintained. 3. Very noisy at night with people talking and door squeaking sound! Can’t even have a peaceful sleep. 4. I was looking forward to the exceptional view from the hotel room but the windows were not clean and moldy. 5. Hotel is located few minutes away from Skyavenue and not easy to catch a Grab service. Shouldn’t the hotel give us free shuttle bus instead of charging us? Very inconvenient especially with kids.
I am very unsatisfied with my stay. 1. TV not working! We couldn’t watch any program on the TV 2. Water dripping from the ceiling of the toilet during raining days! I’m not on the top floor how is this happening.. poorly maintained. 3. Very noisy at night with people talking and door squeaking sound! Can’t even have a peaceful sleep. 4. I was looking forward to the exceptional view from the hotel room but the windows were not clean and moldy. 5. Hotel is located few minutes away from Skyavenue and not easy to catch a Grab service. Shouldn’t the hotel give us free shuttle bus instead of charging us? Very inconvenient especially with kids.
8
Mannan
9. apr. 2024
·
Overnattede 2 nætter
The room was generously sized and offered ample space. While the balcony provided a pleasant view, unobstructed vistas of the surrounding scenery would enhance the experience. The hotel provided mineral water and hot beverages, and we enjoyed reliable Wi-Fi connectivity. The toilet facilities met our expectations. However, we noted that the carpet in the sofa area was soiled, making it unsuitable for seating. Additionally, the corridors leading to the rooms were not adequately maintained.
The room was generously sized and offered ample space. While the balcony provided a pleasant view, unobstructed vistas of the surrounding scenery would enhance the experience. The hotel provided mineral water and hot beverages, and we enjoyed reliable Wi-Fi connectivity. The toilet facilities met our expectations. However, we noted that the carpet in the sofa area was soiled, making it unsuitable for seating. Additionally, the corridors leading to the rooms were not adequately maintained.
6
Qiang
25. dec. 2022
·
Overnattede 1 nat
room is very poor. the window can not be closed in the toilet. renovation very old.
room is very poor. the window can not be closed in the toilet. renovation very old.
10
Mohammed Rizwanul
23. apr. 2024
·
Overnattede 3 nætter
Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Service
Servicen er inkonsekvent: gæster nævner langsom eller uorganiseret check-in, dårlig kommunikation og uløste anmodninger. Nogle fremhævede venligt personale og hurtige løsninger på problemer.
Relaterede gæsteanmeldelser
2
Ravind
18. jan. 2025
·
Overnattede 2 nætter
Staff don't speak english or very little. They can't even tell where things are in the hotel e.g. cafes n restaurants. The hotel looks old and rooms are not clean. The towels looked old. To top this off there was a landslide in Genting Highlands due to heavy overnight rain which caused closure of the one road going in/out of the hotel. The number they have on website rings out, as l wanted to get an update on how to get my belongings. Genting Highlands is a beautiful place but probably check the weather before you go as in our case we probably stayed two nights which wasn't required.
Staff don't speak english or very little. They can't even tell where things are in the hotel e.g. cafes n restaurants. The hotel looks old and rooms are not clean. The towels looked old. To top this off there was a landslide in Genting Highlands due to heavy overnight rain which caused closure of the one road going in/out of the hotel. The number they have on website rings out, as l wanted to get an update on how to get my belongings. Genting Highlands is a beautiful place but probably check the weather before you go as in our case we probably stayed two nights which wasn't required.
4
Gek Swee
24. dec. 2022
·
Overnattede 19.349 nætter
Cleanliness and transportation of hotel has degraded from previous visit in Dec 2019, just before Covid. Front desk staffs are not well informed of their own amenities as I requested for a massage which they do have at tower 4 as well as an onsen which I would love to try. Only plus side is Concierge at lobby hotel was very friendly and helpful helping us with booking of transport out shopping and moving around from place to place. Hotel used to provide free transportation to first world but not anymore and is chargeable at M$6 each trip which requires advance booking.Hotel cleanliness needs to upgrade as bath robes are damp and toiletries are limited and toilet emits a foul smell n has mould stains on wall. Room curtains are a little mouldy and wasn’t installed properly and have to request hotel services to install them back up properly as the curtains were dropping off the ceiling. Wifi in hotel n room also very lagging. House keeping was called in to clean the room up as hair n dust were in every corner of room but cleaning done was only a touch up service to make up the room with no proper cleaning of bathroom. Room microwave isn’t working and room telephone keeps ringing every half hourly for a sec which was damn annoying Overall stay is a big disappointment if not for the friendly concierge. Expected better hotel services like cleanliness as we booked the largest family suite which cost $1300 for a 3 day 2 night stay.
Cleanliness and transportation of hotel has degraded from previous visit in Dec 2019, just before Covid. Front desk staffs are not well informed of their own amenities as I requested for a massage which they do have at tower 4 as well as an onsen which I would love to try. Only plus side is Concierge at lobby hotel was very friendly and helpful helping us with booking of transport out shopping and moving around from place to place. Hotel used to provide free transportation to first world but not anymore and is chargeable at M$6 each trip which requires advance booking.Hotel cleanliness needs to upgrade as bath robes are damp and toiletries are limited and toilet emits a foul smell n has mould stains on wall. Room curtains are a little mouldy and wasn’t installed properly and have to request hotel services to install them back up properly as the curtains were dropping off the ceiling. Wifi in hotel n room also very lagging. House keeping was called in to clean the room up as hair n dust were in every corner of room but cleaning done was only a touch up service to make up the room with no proper cleaning of bathroom. Room microwave isn’t working and room telephone keeps ringing every half hourly for a sec which was damn annoying Overall stay is a big disappointment if not for the friendly concierge. Expected better hotel services like cleanliness as we booked the largest family suite which cost $1300 for a 3 day 2 night stay.
4
Fionne
2. jan. 2025
·
Overnattede 2 nætter
Initially we booked Grand Ion Delemen, and the hotel upgrade us to Grand Ion Majestic without early notification, after we reached Grand Ion Delemen with our luggage staff told us the system isnt have our booking record, and "maybe" been upgraded to GIM, and ask us go to GIM to check in, so we have to move our luggage and go to GIM to try our luck. the construction is not completed at GIM, we can hear the construction sounds the whole day, drilling sounds is pertaining even until late night. The sound prove system is poor, we can hear clearly the noise from the next door and from the corridor, especially when kids screaming and running around. when we check out at front counter, we are on the queue, but some are actually cutting the queue, however, the front counter staff didn't advice them to queue up, instead they entertain those who cut the queue, and let those in queue wait longer.
Initially we booked Grand Ion Delemen, and the hotel upgrade us to Grand Ion Majestic without early notification, after we reached Grand Ion Delemen with our luggage staff told us the system isnt have our booking record, and "maybe" been upgraded to GIM, and ask us go to GIM to check in, so we have to move our luggage and go to GIM to try our luck. the construction is not completed at GIM, we can hear the construction sounds the whole day, drilling sounds is pertaining even until late night. The sound prove system is poor, we can hear clearly the noise from the next door and from the corridor, especially when kids screaming and running around. when we check out at front counter, we are on the queue, but some are actually cutting the queue, however, the front counter staff didn't advice them to queue up, instead they entertain those who cut the queue, and let those in queue wait longer.
2
Luis
21. okt. 2024
·
Overnattede 2 nætter
Check in late, no room, let the old people to wait for an hour, tired whole day and still ask to wait. 6 of us and the amenities only have 2 towels and 1 slippers, no shampoo and no drinking water. No phone to call reception, internet not usable, need to go down and cross the street just to talk to reception. Will not be coming back or recommend this place.
Check in late, no room, let the old people to wait for an hour, tired whole day and still ask to wait. 6 of us and the amenities only have 2 towels and 1 slippers, no shampoo and no drinking water. No phone to call reception, internet not usable, need to go down and cross the street just to talk to reception. Will not be coming back or recommend this place.
10
Pamela Camille
4. aug. 2025
·
Overnattede 2 nætter
The place is so nice. Very cold and very homie. but its just that we didnt expect that they will put us in like a connecting room? luckily nobody checked in there during our stay. but overall its okay and nice place :) shuttle service is sooo convenient every hour they have a service going to sky avenue and in a no hassle booking also. the room is so spacious too. got dining and all stuffs. its like an airbnb already but were expecting a microwave hehehe but they dont have but its okay. no issues about it. the towers is just confusing at times. hahaha we always forget where to go and which way to go. :) all the staffs are accomodating and helpful. except for the man we asked outside upon our arrival (our arrival on the lobby near big panas express) i cannot remember which tower is that.(the place usually where the pick up point of the shuttle) we are asking him where is the lobby or reception of the grand ion delemen and instead of helping us, he just asked me to find the contact number of the hotel and with a high pitch voice asked me to call the hotel! haaays. hopefully next time should not be like that anyways. overall super okay!
The place is so nice. Very cold and very homie. but its just that we didnt expect that they will put us in like a connecting room? luckily nobody checked in there during our stay. but overall its okay and nice place :) shuttle service is sooo convenient every hour they have a service going to sky avenue and in a no hassle booking also. the room is so spacious too. got dining and all stuffs. its like an airbnb already but were expecting a microwave hehehe but they dont have but its okay. no issues about it. the towers is just confusing at times. hahaha we always forget where to go and which way to go. :) all the staffs are accomodating and helpful. except for the man we asked outside upon our arrival (our arrival on the lobby near big panas express) i cannot remember which tower is that.(the place usually where the pick up point of the shuttle) we are asking him where is the lobby or reception of the grand ion delemen and instead of helping us, he just asked me to find the contact number of the hotel and with a high pitch voice asked me to call the hotel! haaays. hopefully next time should not be like that anyways. overall super okay!
4
Thawda
27. dec. 2022
·
I had high hopes when I booked since it was a five star hotel. However we had to change the room two times. The first one they gave us is abit dirty, no proper wifi and facing to construction side, so I asked for another room. The staff were friendly and help us change another room with a proper view, however, we couldn't connect wifi at all and it was fiber issue. Base line in that room was so terrible that I couldn't even call reception and I had to use my roaming to call reception to complaint. After another complaints, they did help us change another room with proper view with wifi and the room is cleaner. The first day was horrible to experience that kind of dirty room for five star hotel. Lucky that staff were friendly and helpful
I had high hopes when I booked since it was a five star hotel. However we had to change the room two times. The first one they gave us is abit dirty, no proper wifi and facing to construction side, so I asked for another room. The staff were friendly and help us change another room with a proper view, however, we couldn't connect wifi at all and it was fiber issue. Base line in that room was so terrible that I couldn't even call reception and I had to use my roaming to call reception to complaint. After another complaints, they did help us change another room with proper view with wifi and the room is cleaner. The first day was horrible to experience that kind of dirty room for five star hotel. Lucky that staff were friendly and helpful
4
Kooi
12. nov. 2023
·
Overnattede 3 nætter
I dont like the condition of the hotel and the location of the property. What i like was only the friendliess of the staffs and the manager Hati who unpraded my faulty room to a suite and provided free shuttle bus which was about 15 minutes bus ride to Genting Arena of Star..
I dont like the condition of the hotel and the location of the property. What i like was only the friendliess of the staffs and the manager Hati who unpraded my faulty room to a suite and provided free shuttle bus which was about 15 minutes bus ride to Genting Arena of Star..
2
Patrick
17. feb. 2026
·
Overnattede 3 nætter
Room in poor condition. No WiFi. Dirty. Limited towel availability. No hand towels Amenities either broken or not working. Staff 3 times promised to fix WiFi. Nothing happened
Room in poor condition. No WiFi. Dirty. Limited towel availability. No hand towels Amenities either broken or not working. Staff 3 times promised to fix WiFi. Nothing happened
2
Bhupinder
9. jan. 2023
·
Overnattede 19.360 nætter
We were in Tower 3 for 4 nights. Firstly this hotel is NOT a hotel, its a service apartment...without services. Worst ever experience. Stinky rooms. All bed rooms having fire alarm with LED that disturbs during sleep. Morning you cannot walk thru the corridors as entire area stinks so bad..smells horrible. you have kitchen in the apartment but no plates, no spoons , no forks. if you ask for them you get disposable bins and forks and per member you have to pay MYR5 for 1 plastic fork 1 plastic box and 1 spoon. Cleaning staff forgot to clean the apartment, when asked why they didn't clean their answer was ...we were so busy. Locker in the room never worked, we were at this property for 4 nights and first 3 days we keep calling for locker replacement but no action. Horrible breakfast, you have to shell out MYR60 per person for the same. Won't recommend any one staying in this service appartment that call them selves a HOTEL.
We were in Tower 3 for 4 nights. Firstly this hotel is NOT a hotel, its a service apartment...without services. Worst ever experience. Stinky rooms. All bed rooms having fire alarm with LED that disturbs during sleep. Morning you cannot walk thru the corridors as entire area stinks so bad..smells horrible. you have kitchen in the apartment but no plates, no spoons , no forks. if you ask for them you get disposable bins and forks and per member you have to pay MYR5 for 1 plastic fork 1 plastic box and 1 spoon. Cleaning staff forgot to clean the apartment, when asked why they didn't clean their answer was ...we were so busy. Locker in the room never worked, we were at this property for 4 nights and first 3 days we keep calling for locker replacement but no action. Horrible breakfast, you have to shell out MYR60 per person for the same. Won't recommend any one staying in this service appartment that call them selves a HOTEL.
10
Mohammed Rizwanul
23. apr. 2024
·
Overnattede 3 nætter
Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Lokation
Beliggende på toppen af Genting Highlands og få minutter fra SkyAvenue, føles ejendommen ubelejlig; shuttle service kan være begrænset eller betalt, samkørsel er besværlig, og navigation mellem tårnene eller fra parkeringen er forvirrende. Nærheden til byggepladsen påvirker atmosfæren og udsigten.
Relaterede gæsteanmeldelser
4
Ichikawa
1. jan. 2024
·
Overnattede 2 nætter
駐車場からホテルのフロントまでの経路が迷路のようになっており、エレベーターを2階乗りついで、建物を2, 3棟経由した。 どういうコンセプトで建てたのか、理解不能。 きっとホテルとしてではなく、分譲物件として建てたのだと思われる。 レストランの選択肢も無いに等しい。 Tower4の15階の部屋に宿泊したが、ベランダの前に建設中の新棟があり、眺望も無いに等しかった。
駐車場からホテルのフロントまでの経路が迷路のようになっており、エレベーターを2階乗りついで、建物を2, 3棟経由した。 どういうコンセプトで建てたのか、理解不能。 きっとホテルとしてではなく、分譲物件として建てたのだと思われる。 レストランの選択肢も無いに等しい。 Tower4の15階の部屋に宿泊したが、ベランダの前に建設中の新棟があり、眺望も無いに等しかった。
2
Soh
26. dec. 2023
·
Overnattede 3 nætter
Stay 3 days. No housekeeping for 2 days and rubbish left uncleared . Dirty towels were left in the rooms. Water heater not working for 2 days. When check in to the hotel, floor is dirty. Table top, cupboards and bed frame is very dusty. Likely not cleaned for weeks. Shuttle service always fully booked. Hotel should have catered for more shuttle service during peak season. Directions in the hotel not clear and confusing. From drop off point to reception to check, need to take 2 different lifts and walk across buildings to reach.
Stay 3 days. No housekeeping for 2 days and rubbish left uncleared . Dirty towels were left in the rooms. Water heater not working for 2 days. When check in to the hotel, floor is dirty. Table top, cupboards and bed frame is very dusty. Likely not cleaned for weeks. Shuttle service always fully booked. Hotel should have catered for more shuttle service during peak season. Directions in the hotel not clear and confusing. From drop off point to reception to check, need to take 2 different lifts and walk across buildings to reach.
4
CHIA
21. jun. 2024
·
Overnattede 2 nætter
Window lock spoil, main door lock also spoiled. Check in was terrible , drop of and for parking and check in counter at different block.
Window lock spoil, main door lock also spoiled. Check in was terrible , drop of and for parking and check in counter at different block.
8
LEE YOW
21. jan. 2024
·
Overnattede 2 nætter
Transport rather inconvenient. Room layout is average. Property looks old and room sofa is tear. But the weather and environment are very good.
Transport rather inconvenient. Room layout is average. Property looks old and room sofa is tear. But the weather and environment are very good.
2
EVELYN
19. dec. 2023
·
Overnattede 1 nat
The hotel has bad directory for the main lobby. So misleading directory from Carpark to the receptionist. Need to travel from one tower to another tower. I spent more than 30mins to find the main lobby to check in. Hotel room is bad maintained. Room is dirty and toilet is so dirty. Toilet bowl water leakage. No toilet roll provided upon check in. Definite will not come back again.
The hotel has bad directory for the main lobby. So misleading directory from Carpark to the receptionist. Need to travel from one tower to another tower. I spent more than 30mins to find the main lobby to check in. Hotel room is bad maintained. Room is dirty and toilet is so dirty. Toilet bowl water leakage. No toilet roll provided upon check in. Definite will not come back again.
6
Xiaochuan
22. jan. 2023
·
Overnattede 19.374 nætter
Ok but not good location
Ok but not good location
4
Norikazu
31. mar. 2024
·
Overnattede 3 nætter
I am very unsatisfied with my stay. 1. TV not working! We couldn’t watch any program on the TV 2. Water dripping from the ceiling of the toilet during raining days! I’m not on the top floor how is this happening.. poorly maintained. 3. Very noisy at night with people talking and door squeaking sound! Can’t even have a peaceful sleep. 4. I was looking forward to the exceptional view from the hotel room but the windows were not clean and moldy. 5. Hotel is located few minutes away from Skyavenue and not easy to catch a Grab service. Shouldn’t the hotel give us free shuttle bus instead of charging us? Very inconvenient especially with kids.
I am very unsatisfied with my stay. 1. TV not working! We couldn’t watch any program on the TV 2. Water dripping from the ceiling of the toilet during raining days! I’m not on the top floor how is this happening.. poorly maintained. 3. Very noisy at night with people talking and door squeaking sound! Can’t even have a peaceful sleep. 4. I was looking forward to the exceptional view from the hotel room but the windows were not clean and moldy. 5. Hotel is located few minutes away from Skyavenue and not easy to catch a Grab service. Shouldn’t the hotel give us free shuttle bus instead of charging us? Very inconvenient especially with kids.
4
Mun-Kein
15. dec. 2022
·
The road leading to this property is terribly dangerous especially during December foggy period where road lighting is bad and visibility down to almost zero. Its unfortunate as the hotel is actually quite good , nice and clean however the roads there are very dangerous. Best to just stay at Genting resorts instead.
The road leading to this property is terribly dangerous especially during December foggy period where road lighting is bad and visibility down to almost zero. Its unfortunate as the hotel is actually quite good , nice and clean however the roads there are very dangerous. Best to just stay at Genting resorts instead.
4
Kooi
12. nov. 2023
·
Overnattede 3 nætter
I dont like the condition of the hotel and the location of the property. What i like was only the friendliess of the staffs and the manager Hati who unpraded my faulty room to a suite and provided free shuttle bus which was about 15 minutes bus ride to Genting Arena of Star..
I dont like the condition of the hotel and the location of the property. What i like was only the friendliess of the staffs and the manager Hati who unpraded my faulty room to a suite and provided free shuttle bus which was about 15 minutes bus ride to Genting Arena of Star..
10
Mohammed Rizwanul
23. apr. 2024
·
Overnattede 3 nætter
Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Spisning
Morgenmaden skuffer ofte på grund af begrænset udvalg, kolde eller ufyldte retter, trængsel og bekymringer om hygiejnen. Spisemulighederne på stedet føles begrænsede, selvom nogle gæster nød maden fra poolkøkkenet.
Relaterede gæsteanmeldelser
6
Vaibhav
28. dec. 2024
·
Overnattede 2 nætter
Average experience staying at the property. Staff has no clue, everyone running like headless chicken. I can see more staff managing Vallet Parking as compared customers at reception. Reception staff is not well trained. They have no SOP (standard operating procedure) to brief customers. Lifts are limited and half of them no working. Kids club not working. Gym in Tower 4 not working... as compared to the number of rooms i can feel their breakfast support staff is limited.. half of the things are either over and yet to be refilled or are cold.... Overall Average experience!!!
Average experience staying at the property. Staff has no clue, everyone running like headless chicken. I can see more staff managing Vallet Parking as compared customers at reception. Reception staff is not well trained. They have no SOP (standard operating procedure) to brief customers. Lifts are limited and half of them no working. Kids club not working. Gym in Tower 4 not working... as compared to the number of rooms i can feel their breakfast support staff is limited.. half of the things are either over and yet to be refilled or are cold.... Overall Average experience!!!
4
Ichikawa
1. jan. 2024
·
Overnattede 2 nætter
駐車場からホテルのフロントまでの経路が迷路のようになっており、エレベーターを2階乗りついで、建物を2, 3棟経由した。 どういうコンセプトで建てたのか、理解不能。 きっとホテルとしてではなく、分譲物件として建てたのだと思われる。 レストランの選択肢も無いに等しい。 Tower4の15階の部屋に宿泊したが、ベランダの前に建設中の新棟があり、眺望も無いに等しかった。
駐車場からホテルのフロントまでの経路が迷路のようになっており、エレベーターを2階乗りついで、建物を2, 3棟経由した。 どういうコンセプトで建てたのか、理解不能。 きっとホテルとしてではなく、分譲物件として建てたのだと思われる。 レストランの選択肢も無いに等しい。 Tower4の15階の部屋に宿泊したが、ベランダの前に建設中の新棟があり、眺望も無いに等しかった。
2
Nalinee
18. dec. 2022
·
Overnattede 1 nat
The photos advertised on Expedia need to be updated. The hotel needs a major renovation. This is wrong advertising as the photos shown on the website are nothing compared to what the hotel really look like, old, outdated, poor amenities, breakfast was below standard, no sanitary precaution, so crowded and not cleaned.
The photos advertised on Expedia need to be updated. The hotel needs a major renovation. This is wrong advertising as the photos shown on the website are nothing compared to what the hotel really look like, old, outdated, poor amenities, breakfast was below standard, no sanitary precaution, so crowded and not cleaned.
10
monique
6. okt. 2023
·
Overnattede 1 nat
The pool kitchen food are excellent, my room is spacious and luxury. Sure I will be back
The pool kitchen food are excellent, my room is spacious and luxury. Sure I will be back
4
Chandan
15. feb. 2023
·
Overnattede 1 nat
The hotel stuff was so disappointing and specially breakfast. Looking at our face they refer cheap sagar instead of Kembali. Eventhough we paied 110rm for breakfast. Finally i have to fight with stuff and get the quLity breakfast.
The hotel stuff was so disappointing and specially breakfast. Looking at our face they refer cheap sagar instead of Kembali. Eventhough we paied 110rm for breakfast. Finally i have to fight with stuff and get the quLity breakfast.
4
Ming En
18. dec. 2024
·
Overnattede 2 nætter
The hotel lobby was located far away from main entrance. When we entered the room, there's a stench and we found hair and mould in the room. Will not stay again. The only saving grace was that there's a nice burger thatbwas sold just outisde the hotel.
The hotel lobby was located far away from main entrance. When we entered the room, there's a stench and we found hair and mould in the room. Will not stay again. The only saving grace was that there's a nice burger thatbwas sold just outisde the hotel.
2
Bhupinder
9. jan. 2023
·
Overnattede 19.360 nætter
We were in Tower 3 for 4 nights. Firstly this hotel is NOT a hotel, its a service apartment...without services. Worst ever experience. Stinky rooms. All bed rooms having fire alarm with LED that disturbs during sleep. Morning you cannot walk thru the corridors as entire area stinks so bad..smells horrible. you have kitchen in the apartment but no plates, no spoons , no forks. if you ask for them you get disposable bins and forks and per member you have to pay MYR5 for 1 plastic fork 1 plastic box and 1 spoon. Cleaning staff forgot to clean the apartment, when asked why they didn't clean their answer was ...we were so busy. Locker in the room never worked, we were at this property for 4 nights and first 3 days we keep calling for locker replacement but no action. Horrible breakfast, you have to shell out MYR60 per person for the same. Won't recommend any one staying in this service appartment that call them selves a HOTEL.
We were in Tower 3 for 4 nights. Firstly this hotel is NOT a hotel, its a service apartment...without services. Worst ever experience. Stinky rooms. All bed rooms having fire alarm with LED that disturbs during sleep. Morning you cannot walk thru the corridors as entire area stinks so bad..smells horrible. you have kitchen in the apartment but no plates, no spoons , no forks. if you ask for them you get disposable bins and forks and per member you have to pay MYR5 for 1 plastic fork 1 plastic box and 1 spoon. Cleaning staff forgot to clean the apartment, when asked why they didn't clean their answer was ...we were so busy. Locker in the room never worked, we were at this property for 4 nights and first 3 days we keep calling for locker replacement but no action. Horrible breakfast, you have to shell out MYR60 per person for the same. Won't recommend any one staying in this service appartment that call them selves a HOTEL.
2
Rabinder
28. jun. 2023
·
This place is a hassle from the time you entered there first door. I would like to give only 1 star to this hotel. You have to go to different towers to get to your room. If you are travelling with kids, just forget about it. Hotel pool is a mess . Algae all over the place and in the pool. The pool is next to the restaurant which makes me vomit by looking at the food. The pool definitely need chlorine and atleast 24/7 automatic filter. The rooms in the hotel got no privacy, I literally had to get up in the middle of the night to tell my next door neighbour to keep it low. The reception staff got no idea what they are doing, they get confused when 2-3 guests arrive. The rooms were stinky and not cleaned at all. It’s 1 out of 5 from my side.
This place is a hassle from the time you entered there first door. I would like to give only 1 star to this hotel. You have to go to different towers to get to your room. If you are travelling with kids, just forget about it. Hotel pool is a mess . Algae all over the place and in the pool. The pool is next to the restaurant which makes me vomit by looking at the food. The pool definitely need chlorine and atleast 24/7 automatic filter. The rooms in the hotel got no privacy, I literally had to get up in the middle of the night to tell my next door neighbour to keep it low. The reception staff got no idea what they are doing, they get confused when 2-3 guests arrive. The rooms were stinky and not cleaned at all. It’s 1 out of 5 from my side.
4
Mohamad
29. dec. 2024
·
Overnattede 2 nætter
De fysiske faciliteter på Wyndham Ion Majestic er udemærket. Gode senge, flotte værelser og rolige omgivelser. Men det lugtede af kloak på toiletterne, det tog hotellet to timer at reagere på klager over for meget larm fra tre værelser, der havde besluttet sig for at feste til langt ude på natten med dørene åbne, og som smækkede konstant med råben og skrigen på gangene. Morgenmads oplevelsen var fuldkommen horribel, med gæster (særligt en befolkningsgruppe) der spiste med hænderne i køerne og spildte udover det hele, uden at det blev påtalt af personalet. Jeg har aldrig oplevet noget lignende.
De fysiske faciliteter på Wyndham Ion Majestic er udemærket. Gode senge, flotte værelser og rolige omgivelser. Men det lugtede af kloak på toiletterne, det tog hotellet to timer at reagere på klager over for meget larm fra tre værelser, der havde besluttet sig for at feste til langt ude på natten med dørene åbne, og som smækkede konstant med råben og skrigen på gangene. Morgenmads oplevelsen var fuldkommen horribel, med gæster (særligt en befolkningsgruppe) der spiste med hænderne i køerne og spildte udover det hele, uden at det blev påtalt af personalet. Jeg har aldrig oplevet noget lignende.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
4
Mohamad
29. dec. 2024
·
Overnattede 2 nætter
De fysiske faciliteter på Wyndham Ion Majestic er udemærket. Gode senge, flotte værelser og rolige omgivelser. Men det lugtede af kloak på toiletterne, det tog hotellet to timer at reagere på klager over for meget larm fra tre værelser, der havde besluttet sig for at feste til langt ude på natten med dørene åbne, og som smækkede konstant med råben og skrigen på gangene. Morgenmads oplevelsen var fuldkommen horribel, med gæster (særligt en befolkningsgruppe) der spiste med hænderne i køerne og spildte udover det hele, uden at det blev påtalt af personalet. Jeg har aldrig oplevet noget lignende.
De fysiske faciliteter på Wyndham Ion Majestic er udemærket. Gode senge, flotte værelser og rolige omgivelser. Men det lugtede af kloak på toiletterne, det tog hotellet to timer at reagere på klager over for meget larm fra tre værelser, der havde besluttet sig for at feste til langt ude på natten med dørene åbne, og som smækkede konstant med råben og skrigen på gangene. Morgenmads oplevelsen var fuldkommen horribel, med gæster (særligt en befolkningsgruppe) der spiste med hænderne i køerne og spildte udover det hele, uden at det blev påtalt af personalet. Jeg har aldrig oplevet noget lignende.
8
Sam
10. sep. 2026
·
Overnattede 1 nat
The room is clean and neat, Judy there property as a whole is not maintained well, especially the equipment at the gym room
The room is clean and neat, Judy there property as a whole is not maintained well, especially the equipment at the gym room
2
WISSAM Elmalik
2. sep. 2026
·
Overnattede 1 nat
The rooms are not clean at All and the restroom needs plumbing because that water wont drain properly other than the fact that the restroom is unclean as well. Many things like a coffee machine missing but advertised. Tge staff was friendly though
The rooms are not clean at All and the restroom needs plumbing because that water wont drain properly other than the fact that the restroom is unclean as well. Many things like a coffee machine missing but advertised. Tge staff was friendly though
2
WISSAM
1. sep. 2026
·
Overnattede 1 nat
كانت إقامة سيئة جدا.. الغرف غير نظيفة و الحمامات غير مصانة... أقمنا بهذا الفندق قبل 3 سنوات و كان بحالة ممتازة جدا و الآن تدهور بطريقة ملحوظة... لن أكرر الإقامة هنا مرة أخرى
كانت إقامة سيئة جدا.. الغرف غير نظيفة و الحمامات غير مصانة... أقمنا بهذا الفندق قبل 3 سنوات و كان بحالة ممتازة جدا و الآن تدهور بطريقة ملحوظة... لن أكرر الإقامة هنا مرة أخرى
6
Maghrib
6. jun. 2026
·
Overnattede 1 nat
There is trash everywhere and level 1 f lift door
There is trash everywhere and level 1 f lift door
Overnatningsstedets retninglinjer
Indtjekning
Udtjekning
Fra 15:00 til 23:59
Før 12:00
Har du et spørgsmål?
Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Priser for kommende datoer
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
november 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-10-11: 69.7503396910782USD
- 2026-10-12: 34.54540273482132USD
- 2026-10-13: 34.87482997200012USD
- 2026-10-14: 34.87482997200012USD
- 2026-10-15: 34.87482997200012USD
- 2026-10-16: 48.01032235809326USD
- 2026-10-17: 48.07087542483521USD
- 2026-10-18: 34.898347510841376USD
- 2026-10-19: 34.84002606658173USD
- 2026-10-20: 34.87482997200012USD
- 2026-10-21: 34.87482997200012USD
- 2026-10-22: 34.87482997200012USD
- 2026-10-23: 47.9615943254242USD
- 2026-10-24: 48.01032235809326USD
- 2026-10-25: 34.48582439973831USD
- 2026-10-26: 34.87482997200012USD
- 2026-10-27: 34.84002606658173USD
- 2026-10-28: 34.87482997200012USD
- 2026-10-29: 34.87482997200012USD
- 2026-10-30: 48.01032235809326USD
- 2026-10-31: 48.01032235809326USD
- 2026-11-01: 34.87482997200012USD
- 2026-11-02: 34.87482997200012USD
- 2026-11-03: 34.51285610271836USD
- 2026-11-04: 34.84002606658173USD
- 2026-11-05: 34.87482997200012USD
- 2026-11-06: 47.09398054563904USD
- 2026-11-07: 51.11768565914154USD
- 2026-11-08: 42.63516890003205USD
- 2026-11-09: 34.92112331309128USD
- 2026-11-10: 34.92112331309128USD
- 2026-11-11: 34.87482997200012USD
- 2026-11-12: 34.84002606658173USD
- 2026-11-13: 47.9615943254242USD
- 2026-11-14: 48.01032235809326USD
- 2026-11-15: 34.84002606658173USD
- 2026-11-16: 34.92112331309128USD
- 2026-11-17: 34.92112331309128USD
- 2026-11-18: 34.87482997200012USD
- 2026-11-19: 34.87482997200012USD
- 2026-11-20: 47.9615943254242USD
- 2026-11-21: 48.01032235809326USD
- 2026-11-22: 34.87482997200012USD
- 2026-11-23: 34.87482997200012USD
- 2026-11-24: 34.87482997200012USD
- 2026-11-25: 34.87482997200012USD
- 2026-11-26: 32.74726650699997USD
- 2026-11-27: 47.9615943254242USD
- 2026-11-28: 48.313194570274355USD
- 2026-11-29: 34.87482997200012USD
- 2026-11-30: 34.84002606658173USD
- 2026-12-01: 35.10335324435425USD
- 2026-12-02: 34.87482997200012USD
- 2026-12-03: 34.92112331309128USD
- 2026-12-04: 48.081311038780214USD
- 2026-12-05: 48.07087542483521USD
- 2026-12-06: 34.92112331309128USD
- 2026-12-07: 35.10335324435425USD
- 2026-12-08: 35.29490511589051USD
- 2026-12-09: 35.10335324435425USD
- 2026-12-10: 44.67597910981751USD
- 2026-12-11: 54.12129989045716USD
Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Ved indtjekning skal gæster fremvise dokumentation for fuld vaccination mod COVID-19. Kravet om dokumentation for vaccination mod COVID-19 gælder for alle gæster i alderen 18 år og derover. Gæster skal være færdigvaccinerede mindst 14 dage inden indtjekning. Kontakt overnatningsstedet via oplysningerne i din reservationsbekræftelse for at få flere oplysninger. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 18 år.
Du skal betale følgende fuldt refunderbare depositum.
Deposit: MYR 200 per accommodation, per night
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Det navn, der står på det kreditkort, som bruges ved indtjekning til betaling af diverse udgifter, skal være det primære navn på værelsesreservationen
- Dette overnatningssted accepterer kreditkort, debetkort og kontanter
- Overnatningsstedet forbeholder sig retten til at reservere et beløb på gæstens kreditkort inden ankomst.
- Betaling uden kontanter er tilgængelig
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker, røgalarm, sikkerhedsalarm, førstehjælpskasse og vinduesikring
- Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
- Ét barn, i alderen 11 år eller derunder, kan overnatte gratis på forældres eller værgers værelse, hvis de eksisterende sengepladser benyttes.
- Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
- Ingen kæledyr er tilladt på hotellet. Dette gælder også servicedyr som f.eks. førerhunde.
- Det anbefales at have en bil for at komme til og fra dette overnatningssted.
- Der er mulighed for kontaktløs betaling for alle transaktioner.
- Der er mulighed for kontaktløs indtjekning og kontaktløs udtjekning.
- Ved indtjekning skal gæster fremvise dokumentation for fuld vaccination mod COVID-19.
- Kravet om dokumentation for vaccination mod COVID-19 gælder for alle gæster i alderen 18 år og derover. Gæster skal være færdigvaccinerede mindst 14 dage inden indtjekning.
- Gebyr for takeawaymorgenmad: 70 MYR for voksne og 35 MYR for børn (cirkapriser)
- Sen udtjekning er mulig for et gebyr (afhænger af tilgængelighed)
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Parkering
Restaurant
Swimmingpool
Forretningscenter
Roomservice
Turistservice
Serviceydelser
Forretningscenter
Turistservice
Renseri
Rengøring
Beværtningsfaciliteter
Sikkerhedsboks
Opbevaring af bagage
Rygeområde
Ekspres check-in/check-out
Vaskeri
24-Hour Front Desk
Concierge Services
Parkering
Parkering
Gratis parkering
Parking Onsite
Aktiviteter
Swimmingpool
Have
Legeplads
Vandreture
Børnepool
Indendørs pool
Pool (Indoor)
Udendørs møbler
Fitness Center (nearby)
Generelt
Roomservice
Restaurant
Ikkerygerværelser
Familierum
Wheelchair Accessible (Limited)
Internet
Gratis wi-fi